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Zebra XiIIIPlus Users Guide 3URSULHWDU\6WDWHPHQW This guide contains proprietary information of Zebra Technologies. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disc...
Zebra XiIIIPlus Users Guide Proprie ta ry Sta tement Connect the equipment into an outlet on a circuit different than that to which the receiver is connected. Consult the dealer or an experienced Radio/TV technician for help. &DQDGLDQ'2&&RPSOLDQFH6WDWHPHQW This digital apparatus does not...
Declaration of Conformity Zebra XiIIIPlus Users Guide 'HFODUDWLRQRI&RQIRUPLW\ I have determined that the Zebra printers identified as the manufactured by: Have been shown to comply with the applicable technical standards of the FCC If no unauthorized changed is made in the equipment, and if the ...
Zebra XiIIIPlus Users Guide :DUUDQW\,QIRUPDWLRQ (IIHFWLYH'HFHPEHU All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. 3ULQWHUVDQG5HODWHG+DUGZDUH3URGXFWV Proof of purchase or shipment date is required to validate the warranty period. The warran...
Zebra XiIIIPlus Users Guide Wa rranty I nformation 3ULQWKHDGV Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date. To qualify for this warranty, the printhead must be returned to the fac...
Warranty Information Zebra XiIIIPlus Users Guide Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper i...
Zebra XiIIIPlus Users Guide Wa rranty I nformation and questions, Zebra does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating...
Zebra XiIIIPlus Users Guide i 7DEOHRI&RQWHQWV Proprietary Statement Declaration of Conformity Warranty Information Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
ii Zebra XiIIIPlus Users Guide Table of Contents 2 • Printer Setup and Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Load the Printer. . . . . . . . . . . . . . ....
Table of Contents Zebra Xi III Plus Users Guide iii General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Ribbon Specifications by Model . . ....
Zebra XiIIIPlus Users Guide v 3UHIDFH This users guide provides all the information you need to operate the Zebra XiIIIPlus printer. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi About this Document . . . . . . . . . . . . . . . . . . . . vii Document Conventions . ....
vi Zebra XiIIIPlus Users Guide Prefac e Contacts &RQWDFWV You can contact Zebra Technologies at any of the following: Visit us at: www.zebra.com Our Mailing Addresses: =HEUD7HFKQRORJLHV 333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.ATelephone: +1 847.634.6700Fax: +1 847.913.87...
Preface About this Document Zebra XiIIIPlus Users Guide vii $ERXWWKLV'RFXPHQW The Zebra XiIIIPlus Users Guide contains these chapters and appendices: &K 1R 7LWOH &RQWHQW Warranty Information Warranty information on Zebra printers, related hardware, and supplies. 1 Introduction Unpack and ins...
viii Zebra XiIIIPlus Users Guide Prefac e Document Conventions 'RFXPHQW&RQYHQWLRQV The following conventions are used throughout this document to convey certain information: About this Chapter Sections This section lists and describes each main section of the chapter, including the initial page ...
Preface Document Conventions Zebra XiIIIPlus Users Guide ix Illustration Callout Instruction Illustration callout instructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. Note • Indicates neutral or positive information that ...
x Zebra XiIIIPlus Users Guide Prefac e Related Documents 5HODWHG'RFXPHQWV In addition to the Zebra XiIIIPlus Users Guide, the following documents might be helpful references: ZPL II ® Programming Guide Volume I (part number 45541L) and Volume II (part number 45542L). PrintServer II™ Installation...
Zebra XiIIIPlus Users Guide 1 C HAPTER 1 ,QWURGXFWLRQ This chapter gives you an overview of the XiIIIPlus printer. Contents Unpack and Inspect the Printer . . . . . . . . . . . . . 2 Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . 3 Components . . . . . . . . . . . . . . . . . . . ....
2 Zebra XiIIIPlus Users Guide Introduction Unpack and Inspect the Printer 8QSDFNDQG,QVSHFWWKH3ULQWHU Make sure the printer is in good condition when you receive it. The instructions below outline what you need to do. ,QVSHFWWKH3ULQWHU Use this list as a guide to inspect the printer. Check all exte...
Introduction Printer Overview Zebra XiIIIPlus Users Guide 3 3ULQWHU2YHUYLHZ The printer controls are on the front panel. These controls are used to change print settings as needed for your application. This illustration shows the printer’s front panel. The numbered callouts are described in the tabl...
4 Zebra XiIIIPlus Users Guide Introduction Printer Overview Right oval increases values, answers <(6 , indicates 21 , or moves to the next selection. PREVIOUS goes back one step. NEXT/SAVE moves one step or saves settings if used after SETUP/EXIT. SETUP/EXIT enters or leaves menu from the PRINTER...
Introduction Components Zebra XiIIIPlus Users Guide 5 &RPSRQHQWV This illustration shows the side view of your printer. The callouts are identified in the table that follows. ! Important • Depending on the printer options you have selected, your printer may look slightly different. For more abou...
6 Zebra XiIIIPlus Users Guide Introduction Components 3ULQWHU2SWLRQV Your printer can have options including: Rewind Spindle Peel (Take Label) Sensors Cutter These options change the way your ribbon and labels are loaded. For more information, see Labels and Print Modes on page 23 . &DOORX...
Introduction Components Zebra XiIIIPlus Users Guide 7 6WDQGDUG,QWHUIDFHV Standard communication interfaces are: RS-232 serial data port Bi-directional parallel port USB 2.0 port (USB 1.0- and 1.1-compatible). For more information on the standard communication interfaces, see Standard Ports on ...
8 Zebra XiIIIPlus Users Guide Introduction Components This illustration and the callout table that follows it identify the parts of the power cord. See Power Cord Specifications on page 110 for certification information. &DOORXW 'HVFULSWLRQ AC power plug for your country 3-conductor cable IEC 32...
Zebra XiIIIPlus Users Guide 9 C HAPTER 2 3ULQWHU6HWXSDQG&DOLEUDWLRQ This chapter gives you step-by-step instructions to set up your printer and print a calibration label. Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . 10 Load the Printer . . . . . . . . . . . . . . . . . ...
10 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin %HIRUH<RX%HJLQ Review this checklist before you begin loading your Zebra XiIIIPlus printer. Labels Do you have the correct labels for your application? If you are not sure, see Types of Labels on page 24 . Ribbon D...
Printer Setup and Calibration Before You Begin Zebra XiIIIPlus Users Guide 11 7RORDGWKHODEHOVFRPSOHWHWKHVHVWHSV 1. Open the printhead. This illustration calls out the parts of the printer used when loading the labels. 2. Slide the media guide away from the printer frame. You may need to loosen the m...
12 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin The illustration below shows labels loaded in the prnter. The callouts show the labels and the parts of the printer described in the instructions. 5. Feed the labels under the media guide roller and under the printhead. 6...
Printer Setup and Calibration Before You Begin Zebra XiIIIPlus Users Guide 13 7. Are you using direct thermal labels? • If yes, close the printhead and go to To print a configuration label, complete these steps: on page 18 . • If no, go to To make a ribbon leader, complete these steps: on page 13 . ...
14 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin This acts as a ribbon leader. 7RORDGWKHULEERQFRPSOHWHWKHVHVWHSV 1. Put the roll of ribbon on the ribbon spindle and push the core as far as it will go, until it is against the stop on the ribbon supply spindle. The callou...
16 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin 3. Bring the leader and ribbon under the ribbon takeup spindle. Wrap the leader and ribbon around the spindle. Turn the spindle several times until the ribbon stays on the spindle. The callouts in the illustration below a...
Printer Setup and Calibration Before You Begin Zebra XiIIIPlus Users Guide 17 4. Close the printhead. The callouts in the illustration below and the table that follows show ribbon and labels loaded in the printer. &DOORXW 'HVFULSWLRQ Printhead lever in closed position Ribbon Labels
18 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin 7RSULQWDFRQILJXUDWLRQODEHOFRPSOHWHWKHVHVWHSV 1. Connect the power cord to the printer. The power connection is at the back of the printer. 2. To confirm the power connection, turn the printer On ( I ). 3. If 35,17(55($'&l...
Printer Setup and Calibration Before You Begin Zebra XiIIIPlus Users Guide 19 The configuration label prints. 7. Did the label print? • Yes, a configuration label printed. Connect the printer to your computer system. Communication can be handled in many different ways. More information about the sta...
20 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin • No, a label did not print. Sensors out of position is a common cause of printing problems. 6HQVRU$GMXVWPHQW Adjust sensors only when the printer cannot detect the top of the label. The front panel LCD displays (5525&...
Printer Setup and Calibration Before You Begin Zebra XiIIIPlus Users Guide 21 7RDGMXVWWKHXSSHUDQGORZHUPHGLDVHQVRUVFRPSOHWHWKHVH VWHSV 1. Remove the ribbon (if ribbon is used). 2. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. See the illustrati...
22 Zebra XiIIIPlus Users Guide Printer Setup and C alibration Before You Begin The callout in the illustration below and the table that follows show the lower media sensor. 6. Position the lower media sensor by sliding it in its slot until it is directly under the upper media sensor 7RDGMXVWWKHEODFN...
24 Zebra XiIIIPlus Users Guide Label s a nd Print M ode s Label Types /DEHO7\SHV Set up the printer to match the label, ribbon, and printer options you have chosen. If your label style or your printer options were different from those shown in To load the labels, complete these steps: on page 11 , r...
Labels and Print Modes Label Types Zebra XiIIIPlus Users Guide 25 Non-Continuous Black Mark labels Non-continuous black mark labels have black marks printed on the back of the liner material that indicate the start and end of each label. Shown in this illustration are examples of black marks. Contin...
26 Zebra XiIIIPlus Users Guide Label s a nd Print M ode s Print Mode Choices 3ULQW0RGH&KRLFHV The options on your printer may let you set up additional print modes. See Front Panel Controls on page 54 to set up the printer front panel controls to match the print mode you are using. 7HDU2II0RGH S...
Labels and Print Modes Print Mode Choices Zebra XiIIIPlus Users Guide 27 The callouts in the illustration and the following table identify the parts of the printer and rewind plate. 2. Position the rewind plate so the lip on the attached hook plate points down. 3. Insert the hook plate lip a short d...
28 Zebra XiIIIPlus Users Guide Label s a nd Print M ode s Print Mode Choices 8. Load labels as shown in Load the Printer on page 10 . 9. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the printhead. Remove all labels from this portion to create a leader. 10. Remove...
Labels and Print Modes Print Mode Choices Zebra XiIIIPlus Users Guide 29 3HHO2II0RGH Peel-Off Mode advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The liner is wound on the rewind spindl...
Labels and Print Modes Print Mode Choices Zebra XiIIIPlus Users Guide 31 5HZLQG0RGHZLWK&XWWHU2SWLRQ Printers with the Cutter option can use the Rewind Mode, if you wish to print and save a roll of labels. A cutter, as its name suggests, is a rotating knife with a self-sharpening blade. The cutte...
34 Zebra XiIIIPlus Users Guide Label s a nd Print M ode s Print Mode Choices 7RORDGIDQIROGODEHOVFRPSOHWHWKHVHVWHSV 1. Open the printhead. 2. Slide the media guide as far from the printer frame as possible. 3. How do you want to feed fanfold labels? • From the bottom slot in the printer body. The cal...
Labels and Print Modes Print Mode Choices Zebra XiIIIPlus Users Guide 35 Cutter option • If you do not have a cutter, go to Step 4, on page 35 . • If you do have a cutter, feed the fanfold labels through the cutter. 4. Slide in the media guide so it just touches, but does not restrict, the edge of t...
36 Zebra XiIIIPlus Users Guide Label s a nd Print M ode s Print Mode Choices 2. While holding the ribbon take-up spindle, turn the knob clockwise until it stops. This causes the ribbon release bars to pivot down, easing the spindle’s grip on the wound ribbon. 3. Slide the ribbon off the ribbon take-...
38 Zebra XiIIIPlus Users Guide Data Ports Standard Ports 6WDQGDUG3RUWV The different ports available to connect the XiIIIPlus printer to your computer or network include: Parallel Serial RS232 USB 3DUDOOHO3RUW A standard 36-pin parallel connector (as shown below) is available at the back of th...
Data Ports Standard Ports Zebra XiIIIPlus Users Guide 41 6HULDOSLQFRQILJXUDWLRQ The table below shows the pin configuration and function of the rear panel serial data connector on the printer. 3LQ1R 1DPH 'HVFULSWLRQ 1 — Not connected 2 RXD Receive data—data input to printer 3 TXD Transmit data—data ...
42 Zebra XiIIIPlus Users Guide Data Ports Standard Ports 56,QWHUIDFH&RQQHFWLRQV 'LUHFWFRQQHFWLRQWRDFRPSXWHU The printer is configured as Data Terminal Equipment (DTE). This illustration shows the internal connections of the printer’s RS-232 connector. Note • Adapters are available from Zebra Tec...
44 Zebra XiIIIPlus Users Guide Data Ports Standard Ports 0RGHPFRQQHFWLRQ When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. See this illustration for the connections required for this...
46 Zebra XiIIIPlus Users Guide Data Ports Standard Ports The USB connection is shown in callout 1 of the illustration below. 'DWD&DEOHV Data cables must be fully shielded and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and rec...
48 Zebra XiIIIPlus Users Guide Me mory Cards PCMCIA Card 3&0&,$&DUG See the instructions below to install the Type I- or Type II-compliant PCMCIA card. 7RLQVWDOOWKH3&0&,$FDUGFRPSOHWHWKHVHVWHSV 1. Review the illustration and table that follows to identify the components you will b...
Memory Cards PCMCIA Card Zebra XiIIIPlus Users Guide 49 The printer is now ready to operate with the additional memory or font option. To be sure the card has successfully initialized, print a configuration label as instructed in To print a configuration label, complete these steps: on page 18 and r...
50 Zebra XiIIIPlus Users Guide Me mory Cards CompactFlash Card &RPSDFW)ODVK&DUG CompactFlash cards are nonvolatile memory cards that store data even when the power to the printer is turned off. 7RLQVWDOOWKH7\SH,FRPSOLDQW&RPSDFW)ODVKFDUGFRPSOHWH WKHVHVWHSV 1. Turn the AC power Off ( O ) a...
52 Zebra XiIIIPlus Users Guide Me mory Cards CompactFlash Card 5. Reinstall the electronics cover by lowering the cover so the lip goes into the channel on the top of the printer. Secure the cover by reinstalling the two screws on the bottom of the cover. 6. Reconnect the printer AC power cord. 7. P...
54 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls )URQW3DQHO&RQWUROV After you have installed the labels and ribbon and printed a configuration label, you can change your XiIIIPlus printer settings using the front panel controls. Basic information about using the front panel contro...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 55 . 3DVVZRUG3URWHFWHG3DUDPHWHUV Certain parameters are password-protected by factory default, including the communication parameters. The first attempt to change one of these parameters (pressing one of the black ovals) requires you to ent...
56 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 'HIDXOWSDVVZRUGYDOXH The default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink ™ WebView (ZebraNet ® PrintServer II required). 'LVDEOHWKHSDVVZRUGSURWHFWLRQIHD...
58 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls DATA Off Normal operation. No data being received or processed. On Data processing or printing is taking place. No data is being received. Note • If two operating conditions occur simultaneously (for example, one that causes a light to ...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 59 )URQW3DQHO/&' The LCD display is shown in the order it appears when using NEXT/SAVE to move through the front panel menu. PREVIOUS may be used to move backward in the menu. 3UHVV /&' 'HVFULSWLRQ 35,17(5 5($'< '$5.1(66 Adjustin...
60 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 35,1763((' Adjusting Print Speed: Press the right black oval to increase print speed. Press the left black oval to decrease print speed. Default: 2 ips Range: 2 ips to +12 ips (depends on specific printer) Slower print speeds typica...
62 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 35,17 0(7+2' Selecting Print Method: Press either black oval to display choices. Default: Thermal transfer Selections: Thermal transfer, direct thermal The print method parameter tells the printer the method of printing you wish to use:...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 63 0$;,080 /(1*7+ Setting Maximum Length: To increase the value, press the right black oval. To decrease the value, press the left black oval. Default Range: The default and range of acceptable values vary depending on your printer’s co...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 65 When the printer detects it is running low with less than 15% of the remaining labels or ribbons, :$51,1*0(',$/2: or :$51,1*5,%%21/2: appears on the LCD. If the alert function has been enabled, an alert is also sent. When the printhead i...
66 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls /,67%$5 &2'(6 List Bar Codes: Press the right black oval to print a label listing all available bar codes in the printer. /,67,0$*(6 List Images: Press the right black oval to print a label listing all available images stored in the...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 67 )250$7&$5' $% Initialize Memory Card Caution • Perform this operation only when it is necessary to erase all previously stored information from the memory card. 1. Press NEXT/SAVE to bypass this function. If your printer is set to re...
68 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls ,1,7)/$6+ 0(0 Initialize Flash Memory Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory. 1. To bypass this function, press NEXT/SAVE. 2. Press the right black oval to...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 69 6(1625 352),/( Sensor Profile: 1. Press NEXT/SAVE to skip this standard calibration procedure and continue with the media and ribbon calibration parameter that follows. 2. Press the right black oval to start this standard calibration pro...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 71 — 5(/2$'$// When 5(/2$'$// is displayed: 1. Open the printhead and pull the media forward until a label is positioned under the media sensor. 2. Reload the ribbon back into to its proper position. 3. Close the printhead. 4. Press the rig...
74 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 1(7:25.,' Setting Network ID: 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 000 Range: 000–999 Network ID is used to assign a unique number to...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 75 &20081,&$ 7,216 Setting Communications Mode: Press the right or left black oval to display other choices. Default: Normal mode Selections: Normal mode, diagnostics The communication diagnostics mode is a troubleshooting tool for ...
76 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls &21752/ 35(),; Control Prefix Character: 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 7E (tilde—displayed as a black square) Range: 00–FF...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 77 '(/,0,7(5 &+$5 Delimiter Character: 1. Press the left black oval to move to the next digit position. 2. Press the right black oval to increase the value of the digit. Default: 2C (comma) Range: 00–FF The delimiter character is a 2-di...
78 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 0(',$32:(5 83 Media Power Up: Press the right or left black oval to display the choices.This sets the action of the labels when the printer is turned on. Default: Calibration Selections: Feed, Calibration, Length, and No Motion Calibrat...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 79 %$&.)((' Backfeed Sequence: Press the right or left black oval to display other choices. Default: Default (90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%,60%, 70%, 80%, off This parameter establishes when and how mu...
80 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls /()7 326,7,21 Adjusting Left Position: The displayed value represents dots. 1. Press the left black oval to move the cursor. 2. Press the right black oval to change between + and to increase the value of the digit. Default: 0000 Range: ...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 81 +($' 5(6,6725 Setting the Head Resistor Value: Caution • Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. 1. Press the left black oval to move to the next digit position. 2. P...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 83 $33/,&$725 3257 Setting the Applicator Port: Press the right or left black oval to display other choices. Default: Off Selections: Off, mode 1, mode 2, mode 3, mode 4 Determines the action of the verifier port. Off: The applicator po...
84 Zebra XiIIIPlus Users Guide Appendix es Front Panel Controls 67$5735,17 6,* Start Print Signal: Press the right or left black oval to display other choices. Default: Pulse Mode Selections: Pulse Mode, Level Mode This parameter determines how the printer reacts to the Start Print Signal input on p...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 87 /&'$'-867 LCD Adjustment: 1. Press the left black oval to move the cursor. 2. Press the right black oval to change between + and to increase the value of the digit. Range: 00–19 This parameter allows you to adjust the contrast of you...
Appendixes Front Panel Controls Zebra XiIIIPlus Users Guide 89 =HEUD1HW 3ULQW6HUYHU,,2SWLRQ'LVSOD\ These menu options displays only if you have a ZebraNet ® PrintServer II installed. 3UHVV /&' ([SODQDWLRQ ,35(62/87,21 IP Resolution: Press the right or left black oval to display other choices. ...
Appendixes Zebra XiIIIPlus Users Guide 91 3UHVV /&' ([SODQDWLRQ /$1*8$*( Selecting the Display Language: Press the right or left black oval to display other choices. Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, ...
92 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care 6SHFLILFDWLRQVDQG&DUH This appendix describes the specifications for your printer and tells you how to keep it in good condition. 6WDQGDUG ;L ,,, 3OXV )HDWXUHV Thermal transfer and direct thermal printing DRAM 16 MB USB 2.0...
94 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care MaxiCode Micro PDF MSI PDF-417 (2-dimensional bar code) PLANET code Plessey POSTNET QR-Code RSS code Standard 2 of 5 TLC 39 UPC-A, UPC-E, UPC extensions *HQHUDO6SHFLILFDWLRQV The tables below give the general ...
96 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care (OHFWULFDO6SHFLILFDWLRQV 3RZHU ;L ,,, 3OXV ;L ,,, 3OXV ;L ,,, 3OXV General 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz 90–264 VAC; 48–62 Hz Power consumption printing PAUSE test at slowest speed 121 W 121 W 180 W Printer idle 20 W 20 W...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 97 7HPSHUDWXUHIRU3ULQWHU2SHUDWLRQDQG6WRUDJH 5HODWLYH+XPLGLW\IRU3ULQWHU2SHUDWLRQDQG6WRUDJH 3ULQW6SHFLILFDWLRQVE\0RGHO Refer to the key and the tables that follow for printer specifications. 0RGHO6SHFLILFDWLRQV.H\ This table contains the k...
98 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care ;L ,,, 3OXV 6SHFLILFDWLRQ ;L III 3OXV ;L III 3OXV ;L III 3OXV Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) Dot size (width × length) 0.0049 in. × 0.0049 in. (0.125 mm × 0.125 mm...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 101 5LEERQ6SHFLILFDWLRQVE\0RGHO ;L ,,, 3OXV ;L III 3OXV Note • Match the ribbon to the label width and printhead width you are using. Ribbon must be wound with the coated side out. Ribbon should be at least as wide as the labels to p...
102 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care ;L ,,, 3OXV DQG ;L ,,, 3OXV ;L ,,, 3OXV ;L ,,, 3OXV DQG ;L ,,, 3OXV 6SHFLILFDWLRQV ;L III 3OXV ;L III 3OXV Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) Ribbon width Minimum 0.79 in . (20 mm) 0.79 in . (...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 103 /DEHO6SHFLILFDWLRQV XiIIIPlus printers need the correct size and type of labels for best performance. The tables that follow give you the specifications you need. ;L III 3OXV 3ULQWHUV /DEHO6SHFLILFDWLRQ.H\ This table contains the key...
104 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care J Maximum Q Preferred 6SHFLILFDWLRQV ;L ,,, 3OXV ;L ,,, 3OXV ;L ,,, 3OXV Minimum label length 0.7 in. (18 mm) T 0.7 in. (18 mm) T 0.7 in. (18 mm) T 0.5 in.(13 mm) P 0.5 in.(13 mm) P 0.5 in. (13 mm) P 1.5 in. (38 mm) C 1.5 in. (38 mm...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 107 Total thickness (includes liner, if any) 0.003 in. (0.076 mm) F 0.012 in. (0.305 mm) J 0.003 in. (0.076 mm) F 0.012 in. (0.305 mm) J Cutter maximum full-width media thickness 0.014 in. (0.35 mm) 0.014 in. (0.35 mm) Roll media core in...
108 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care ;L ,,, 3OXV DQG ;L ,,, 3OXV %ODFN0DUN6HQVLQJ2QO\ ;L ,,, 3OXV ;L ,,, 3OXV DQG ;L ,,, 3OXV 6SHFLILFDWLRQV ;L ,,, 3OXV ;L ,,, 3OXV Mark length (measuring parallel to label or tag edge) 0.12 in. (3 mm) F 0.43 in. (11 mm) J 0.12 in. (3 m...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 109 Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in.(0.14 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter 8.0 in. (203 mm) 8.0 in. (203 mm) 8....
110 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care ;L ,,, 3OXV DQG ;L ,,,3OXV%ODFN0DUN6HQVLQJ2QO\ 3RZHU&RUG6SHFLILFDWLRQV Your power cord must meed these standards: The overall length must be less than 9.8 ft. (3.0 m). It must be rated for at least 5 A, 250 V. The chassis ...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 111 The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown below. &DOORXW 'HVFULSWLRQ AC power plug for your country 3-conductor HAR cable IEC ...
112 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care 3ULQWHU&DUH Cleaning your printer regularly maintains print quality and may extend the life of the printer. 5RXWLQH3URFHGXUHV The recommended cleaning schedule is shown in the table below. See the following pages for specific pr...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 113 ([WHULRU Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed. ,QWHULRU After every four rolls of labels, inspect the inside of the printer. U...
114 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care 7RFOHDQWKHSULQWKHDGFRPSOHWHWKHVHVWHSV 1. Open the printhead. 2. Remove the labels and ribbon (if loaded). 3. Moisten an applicator tip with solvent and wipe along the print elements from end to end. (The print elements are on the br...
116 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care 6QDS3ODWH Clean the snap plate when label adhesive or a label is stuck to the underside of the snap plate. 7RFOHDQWKHVQDSSODWHFRPSOHWHWKHVHVWHSV 1. Insert a small-blade screwdriver or similar tool into the loop on the left side of t...
Appendixes Specifications and Care Zebra XiIIIPlus Users Guide 117 7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path. 8. Slide the snap plate toward you. 9. Press down on the loops to lock the snap plate into place. &XWWHU If...
118 Zebra XiIIIPlus Users Guide Appendix es Specifications and Care )XVH5HSODFHPHQW ;L ,,, 3OXV ;L ,,, 3OXV ;L ,,, 3OXV ;L ,,, 3OXV DQG ;L ,,, 3OXV The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: on...
120 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting 7URXEOHVKRRWLQJ If there is an error condition on the printer or the labels are not printing or advancing correctly, review the checklist below. What type of labels are you using? Review the types of label and the print modes, see Labels ...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 121 7RDGMXVWSULQWKHDGSUHVVXUHFRPSOHWHWKHVHVWHSV 1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE Self Test described in To perform a PAUSE self test, complete these steps: on page 134 . 2. While printing labels, lower the ...
122 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting 0HGLDDQG5LEERQ6HQVRU&DOLEUDWLRQ Media and ribbon sensor calibration is one of the most common adjustments to the printer settings. There are two different types of calibration that can be done by the printer. Auto-calibration is done by...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 123 /&'(UURU&RQGLWLRQV The LCD displays messages when there is an error condition. The error messages are listed below with the most likely causes and their solution. (UURU&RQGLWLRQ5LEERQ2XW (UURU&RQGLWLRQ²3DSHU2XW &DXVH 6ROX...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 125 :DUQLQJ²+HDG7RR+RW :DUQLQJ²&OHDQ+HDG1RZ Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. &DXVH 6ROXWLRQ The printhead is over temperature. Printing automatically resumes when the printhead eleme...
126 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting :DUQLQJ²+HDG&ROG :DUQLQJ²&XWWHU-DPPHG Caution • An improperly connected cable can cause this warning. The printhead is hot and can cause severe burns. Allow the printhead to cool. &DXVH 6ROXWLRQ The printhead is under temperatur...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 127 2XWRI0HPRU\ 3ULQW4XDOLW\3UREOHPV *HQHUDO3ULQW4XDOLW\,VVXHV &DXVH 6ROXWLRQ There is not enough memory to perform the function shown on the second line of the error message. Shut off the printer to clear memory and try to print again. ...
128 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting *UD\OLQHVRQEODQNODEHOVZLWKQRFRQVLVWHQWSDWWHUQ /LJKWFRQVLVWHQWYHUWLFDOOLQHVUXQQLQJWKURXJKDOORIWKHODEHOV ,QWHUPLWWHQWFUHDVHVRQWKHOHIWDQGULJKWHGJHVRIWKHODEHOV The printhead is dirty. Clean the printhead according to the instructions To clean t...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 129 :ULQNOHG5LEERQ &DXVH 6ROXWLRQ The ribbon is not loaded correctly. Load the ribbon correctly. See To load the ribbon, complete these steps: on page 14 . The darkness setting is incorrect. Set the darkness to the lowest possible setting fo...
130 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting &RPPXQLFDWLRQV A label format was sent to the printer but not recognized. The DATA light does not flash. A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on t...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 131 A label format was sent to the printer but not recognized. The DATA light flashes but no printing occurs. The printer fails to calibrate or detect the top of the label. 3ULQWHU'LDJQRVWLFV Self tests give information about the condition of th...
132 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting $GGLWLRQDO3ULQWHU6HOI7HVWV These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer. Each self test is enabled by pressing a specific front panel key or combinat...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 133 A configuration label prints. The printer configuration can be changed by performing a calibration procedure. See To print a configuration label, complete these steps: on page 18 for further information about the configuration procedure.
134 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting 3$86(6HOI7HVW This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout below. 7RSHUIRUPD3$86(VHOIWHVWFRPSOHWHWKHVHVWHSV 1. Turn off the printer. 2...
Appendixes Troubleshooting Zebra XiIIIPlus Users Guide 135 )(('6HOI7HVW This test helps you choose the best darkness setting for your printer. 7RSHUIRUPD)(('VHOIWHVWFRPSOHWHWKHVHVWHSV 1. Turn off the printer. 2. Press and hold FEED while turning the power On ( I ). Hold FEED until the Data light tur...
136 Zebra XiIIIPlus Users Guide Appendix es Troubleshooting )(('DQG3$86(6HOI7HVW Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. 7RSHUIRUPD)(('DQG3...
Zebra XiIIIPlus Users Guide 137 ,QGH[ A about this document viiadjustments printhead pressure, 121upper media sensor, 21 applicator port setting, 83 B backfeed setting, 79bar codes (specifications), 93baud setting, 72black mark sensor positioning, 22 C calibration, 9CANCEL Self Test, 132cleaning ext...
Index Zebra XiIIIPlus Users Guide 139 print width setting, 62printer configuration, 91diagnostics, 131–136 protocol setting, 73 R related documents xremoval of label liner, 33reporting damage, 2resynch mode setting, 85ribbon removal, 35 ribbon length setting, 65RS-232 interconnections, 42RS-422/RS-4...
3ULQWHU6RIWZDUHDQG)LUPZDUH/LFHQVH $JUHHPHQW YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH...
Printer Software and Firmwa re Lice nse A gree ment Storage/Network Use. You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device, such as a network server, used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network; however, you must ac...
Printer Software and Firmware License Agreement USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFEC...
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