TRENDNet VoIP Gateway - Manuals

TVP-221H User’s Guide 5 Notation Conventions Throughout this guide, different type styles and characters are used. These serve a variety of purposes as described below: Convention Description boldface Commands and keywords are in boldface. italic Arguments for which you supply values are in italics....

TVP-221H User’s Guide 6 Table of Contents How to Use This Manual .......................................................................................................... 3 Important Safety Instructions ...................................................................................................

TVP-221H User’s Guide 7 3.2 ATPM ........................................................................................................................... 16 3.3 Destination ................................................................................................................... 16 3.4 H...

TVP-221H User’s Guide 8 Common Parameters ............................................................................................................. 37 Total Time ............................................................................................................................. 38 First...

TVP-221H User’s Guide 9 6.1 Port Configuration ...................................................................................................... 77 Application 1: Special FXS Connections .............................................................................. 78 Application 2: FXO Connect...

TVP-221H User’s Guide 10 Chapter 1 Overview This chapter gives an overview of the 4 ports desktop version VoIP Gateway (TVP-221H) and a detailed description of its front panel and rear panel. 1.1 Features The TVP-221H is a cost-effective and highly reliable analog Voice over IP (VoIP) Gateway that o...

TVP-221H User’s Guide 11 1.3 Package Contents The contents of your product should contain the following items: • TVP-221H VoIP Gateway 4 port desk top version • 100-240V Power Adapter • 9-pin straight through RS-232 cable • Printed Quick Installation Guide • User’s guide (CD) • RJ45 Cable 1.4 Front ...

TVP-221H User’s Guide Indicator Color Activity Indication PWR Green On Power is supplied to the gateway. SYSTEM Green Blinking The system is running. (Heartbeat LED) LAN ACT 100M LNK COL Green Green Green Green On On Off On On Data is being transferred on the LAN. The gateway is connected to LAN at ...

TVP-221H User’s Guide 13 LAN / Console Ports The TVP-221H is equipped with an Ethernet interface with 10/100 Mbps auto-negotiation, auto MDIX capability. The Ethernet interface port is located on the rear panel. In addition to the Ethernet interface port, there is a 9-pin RS-232 interface port on th...

TVP-221H User’s Guide 2 Chapter 2 Installing the TVP-221H This chapter gives information on how to install the TVP-221H. 2.1 Network Requirements For the TVP-221H to successfully operate in your network, your network must meet the following requirements: 1. A working 10/100 Base-T Ethernet. The TVP-...

TVP-221H User’s Guide 15 you do not have to worry about the cable. Any Cat 3 or 5 cable will be sufficient. Once Internet Access has been set up, disconnect the TVP-221H from configuring PC and connect it directly to your ADSL Cable Modem or place it under a router as configured. 2.5 Providing Power...

3 Chapter 3 TVP-221H Telephony Concepts The TVP-221H enables the transmission of voice and fax traffic over any IP network by digitizing voice and fax signals, encapsulating the information within IP packets, and then sending the packets across the IP network 3.1 How the TVP-221H Operates 1. The TIM...

TVP-221H User’s Guide 17 destination for the call is the telephony port where the call terminated. For calls initiated from telephony ports, the TVP-221H forwards the call to a remote TVP-221H/TVP-221H via IP network, and the remote TVP-221H/TVP-221H terminates the call. The destination of the call ...

TVP-221H User’s Guide 18 • Address table sample: Address Entry Hunt Grp_Id Min. Digits Max. Digits Prefix strip Prefix Address 201 3 3 3 3 None 301 4 3 3 3 None 8 1 3 3 0 None 0 1 1 1 0 None 20 11 5 5 2 None 3.52 Hunt Group Table The hunt group table maps a hunt group to a list of destinations. Hunt...

TVP-221H User’s Guide 19 tone to the PSTN. This method in which the TVP-221H handles DTMF tone is so called DTMF relay. The TVP-221H handles DTMF relay per H.323 specifications. Certain third party VoIP devices may handle DTMF relay per IMTC standard. For the TVP-221H to interoperate with those VoIP...

TVP-221H User’s Guide 4 Chapter 4 Configuring TVP-221H from a Web Browser This chapter explains procedures for configuring the TVP-221H from a web browser. 4.1 HTTP setting mode This section describes the processes for setting up the VoIP Gateway once it has been installed. Java enabled browsers inc...

TVP-221H User’s Guide 21 5. On the IP Address table, enter values as follows: • Specify an IP address set ON. • IP Address : 192.168.0.2 • Subnet Mask : 255.255.255.0 Restart your PC and Start your WEB browser. 6. In the Address box, enter the following: HTTP://192.168.0.1 (This is the default IP in...

TVP-221H User’s Guide 22 Main Menu Function Briefings Home View System Status H.323 Configuration Set H.323 Parameters Dial Plan Settings Links to dial plan setting / entry / store / clear / restore pages. You should complete the dial Plan work sheets before working in this menu. Line Settings Set L...

TVP-221H User’s Guide 23 System Status Select Home In order to view the System Status page, please navigate to Home. The System Status page will display the following parameters: Firmware Version • TVP-221H VoIP Gateway Version: • Boot Loader Version: • RTOS Version: • H.323 Stack Version: • DSP ima...

TVP-221H User’s Guide Fixed IP – Connection Details If you are using a Fixed IP, you are either using a fixed IP as assigned by your ISP or your Systems Administrator. Please enter your Fixed IP as designated by your ISP along with Subnet Mask and Default Gateway. If you have a locally assigned Fixe...

TVP-221H User’s Guide 25 DHCP Client If you will be using the DHCP with a DHCP server on your local LAN 1. Select Yes 2. Click on OK 3. Click on Reboot for changes to take effect PPPoE If you will be using the PPPoE as assigned my your ISP 1. Select Yes 2. Enter Service name, User Name and Password ...

TVP-221H User’s Guide 26 Dynamic DNS It allows Internet users to connect to your gateway using a static URL, rather than an IP Address. This is particularly useful because a dynamic IP address, by definition, is constantly changing making it difficult for internet users to find you. The Service work...

TVP-221H User’s Guide Data - Dynamic DNS Screen DDNS Service DDNS Service You must register for the service at dyndns.org. Apply for a Domain Name, and ensure it is allocated to you. Details of your DDNS account (Name, password, Domain name) must then be entered and saved on this screen. This device...

TVP-221H User’s Guide H.323 Parameters For the most part end users will not be using these functions / features and / or should use the default settings. For more information please see the Advanced User Manuals or consult with your Systems Integrator 1. Display Name: The default string is “Customer...

TVP-221H User’s Guide 7. NAT Call Mode : Enables calls from remote sites which use NAT routers with private IP networks behind, default is on 8. Default DTMF Mode : H323 V2 Signal or IMTC. The default is H323 V2 Signal 9. DNS IP Address 10. Alternate DTMF IP Address 11. DTMF Duration : default is 30...

TVP-221H User’s Guide Aliases For the most part end users will not be using these functions / features and / or should use the default settings. For more information please see the Advanced User Manuals or consult with your Systems Integrator Alias : This field is to create or delete aliases that ar...

TVP-221H User’s Guide 4.4 Dial Plan Settings Dial Plan Setup Using the function scroll bar on the right, you are able to Add, Delete, Find or List data to/from one of 3 tables (While it may appear that there are 5 tables, Remote Destination IP, Remote_Host_Name, and Local_Destination Channel are all...

TVP-221H User’s Guide From this window, we can Add / Delete / Find or List desired telephone numbers and map them to a hunt group. Parameter Description Telephone Number Telephone number to match. This is only part of the total dialed string. Hunt Group ID For each hunt group ID, you need to assign ...

TVP-221H User’s Guide 34 From this window, we can Add / Delete / Find or List the desired hunt group ID and map it to a destination ID. Destination ID Table 1. From Navigation Bar, Select Dial Plan Settings / Dial Plan Table Setup. 2. The default values are Add and Telephone . Change Telephone to Hu...

TVP-221H User’s Guide 35 Each telephony port of the TVP-221H must be assigned a unique destination ID. Fill out the worksheet for local destinations by designating each port a unique destination ID, 4.42 Dial in PLAR / CID Data – Dial in PLAR / CID Screen DDNS Service PLAR Address Enter PLAR Address...

TVP-221H User’s Guide 36 and a remote phone rings without digits being dialed. This is a useful tool for customer requirements such as: • The provision of an Off-Premises eXtension (OPX) from a private branch exchange (PBX). Connection PLAR allows remote users on Foreign Exchange Station (FXS) ports...

TVP-221H User’s Guide 37 4.44 Clear Dial Plan Clear Dial Plan - Will clear the Dial Plan from DRAM / Working memory. DRAM – Everytime you make an entry into the Address Table, Hunt Group Table or Destination ID table, you have to Click on Complete. This only saves the plan to the working memory / DR...

TVP-221H User’s Guide Total Time The total amount of time you have to enter a telephone number (Default 30000ms) First Digit Wait Time The amount of time you have to enter your first digit (Default 10000ms) Inter Digit Wait Time The amount of time you have between each digit entered (Default 5000ms)...

TVP-221H User’s Guide Firmware Web Browser. Administration Password Setup / Login The Administration Password Page allows you to change your password on the TVP-221H. To change your password, navigate to Password from the main Administration Menu. Data – Administration Password Setup Admin Login Old...

TVP-221H User’s Guide Enter the default "User Name" and the "Password" you set on the Administration Password Setup screen above. Remote Administration Remote Administration allows you to connect to this interface via the Internet, using your Web browser or Telnet. By default, both s...

TVP-221H User’s Guide from the Internet. IP Address To manage this device via the Internet, you need to know the IP Address of this device, as seen from the Internet. This IP Address is allocated by your ISP. However, if you are using a Dynamic IP Address, this value can change each time you connect...

TVP-221H User’s Guide Update Click this button to start the Firmware upgrade. Note than any users accessing the Internet via the TVP-221H will lose their connection. When the upgrade is finished, the TVP-221H will restart, and this management connection will be unavailable during the restart. Cancel...

TVP-221H User’s Guide 43 Interface Speed 1. Select AUTO, 10 MB Full-Duplex or 100 MB Full-Duplex 2. Click on OK 3. Reboot 4.8 Channel Status View all settings made to each Channel (port). Simply Select the Channel (0- 3) and Click on View 4.9 Help Here you will find helpful definitions to common par...

TVP-221H User’s Guide 44 Chapter 5 Making Calls with TVP-221H This chapters shows how to make phone calls from telephony devices connected to the TVP-221H directly through or indirectly. 5.1 Configuration Examples Default Dial Plan Before any configuration set up, your TVP should have the following ...

TVP-221H User’s Guide Hint You may also check the LED indicators on the TVP-221H. When it rings, the related LED should flash. After you pick up the handset, it should remain on and off when the phone is on hook. Now let’s test your TVP-221H that is equipped with 2 FXO interfaces. Assume you have on...

TVP-221H User’s Guide Operation: 1. Pick up this analogue telephone set. You should be able to hear the dial tone provided by the TVP-221H. 2. The corresponding green LED will light up when the telephone set is picked up. For Example: If the telephone set is connected to the second port of FXS. When...

TVP-221H User’s Guide Draw an application diagram to illustrate / clarify application including: 1. Local gateway: IP setup 2. Local gateway: local telephone number setup 3. Local gateway: remote gateway IP & remote telephone number setup Note : The Diagram below of Gateway A & B could be an...

TVP-221H User’s Guide 48 in Taiwan (Local Area Code have 2 digits) and GW B is in the US (Local Area Codes have 3 digits). Gateway A, 4 ports, is configured as follows: 1. Gateway A IP: 192.168.1.20, mask IP: 255.255.255.0, gateway IP 0.0.0.0 (virtual IP) 2. FXS Port 2 has a telephone set connected,...

TVP-221H User’s Guide 51 dials “800”. applicable 801 5 3 3 0 None Dialing “801” calls PBX on FXO Port 0, which then dials “801”. This is an example only. Please substitute your ext# on PBX if applicable 9 6 1 1 0 None Dialing “9” from local phone on FXS Port connects you FXO Port 0 PBX, where “9” is...

TVP-221H User’s Guide 52 3 Local Port = 3 4 Local Port = 0 22 Remote Dest = 192.168.0.55/1720 TCP L The above destination table has both local destinations and remote destinations. When the gateways are taken out of this initial testing environment, and implemented in the field, the internet access ...

TVP-221H User’s Guide 53 11 2 1 11 Gateway B - Destination table Dest ID Mode Destination 2 Local Port = 2 3 Local Port = 3 4 Local Port = 0 11 H.323 Dest = 192.168.0.20/1720 TCP L The above destination table has both local destinations and remote destinations. When the gateways are taken out of thi...

TVP-221H User’s Guide 54 The above process is the same for Gateway B phone 203 and 204 calls to Gateway A phone 201, 800 and 801 . Case 2: Gateway Phone to PSTN Phone Gateway B phone 203 calls to PSTN phone A number 7777-1234 Caller Operation at GW B Equipment Operation Receiver Operation at GW A Pi...

TVP-221H User’s Guide 55 Dial 22203 (22204) 1. Du Du tone is heard 2. VoIP call processing Ring back tone is heard 1. GW A Line 1 LED “ON” Phone 203 is ringing 1. GW B Line 3 LED “ON” Receiver Picks up phone 203 VoIP Conversation VoIP Conversation The above dialing process is the same for any calls ...

TVP-221H User’s Guide 56 The first time you connect to the TVP-221H for configuration, you will need to connect to it under the same LAN segment to set the DHCP or PPPoE client. To configure the TVP-221H, insert one end of an Ethernet cable into the RJ45 WAN port on the rear panel of the TVP-221H an...

TVP-221H User’s Guide TVP-221H configuration (ADSL PPPoE connection) on site A Web Configuration Telnet / Console Local (from PC in same Segment) Open your browser 1. Enter 192.168.0.1 2. You will be prompted for Username and Password. Default Username and Password are “admin” and “123” respectively...

TVP-221H User’s Guide Web Configuration of Internet Access Internet Access / PPPoE 1. Select “Yes” to enable PPPoE function 2. Enter username and password provided by your ISP 3. Click on “Save” Internet Access / Dynamic DNS 4. Select Enable 5. Enter Server Name, Host Name, User Name, Password (eg. ...

TVP-221H User’s Guide Dial Plan Settings / Dial plan Table Setup 11. Select “Add” and “HuntGroup” 12. Enter following fields a. Hunt Group ID: 22 b. Destination ID: 22 13. Click on “OK” Dial Plan Settings / Dial plan Table Setup 14. Select “Add” and “Remote_Host_Name” 15. Enter the following fields ...

TVP-221H User’s Guide Web Configuration of Internet Access Internet Access / DHCP Client 24. Select “Yes” 25. Click on “Save” Internet Access / Dynamic DNS 26. Select Enable 27. Enter Server Name, Host Name, User Name, Password (eg. dyndns.org tvp2 username2 password2) 28. Click on “Save” 29. Click ...

TVP-221H User’s Guide Setup 33. Select “Add” and “HuntGroup” 34. Enter following fields a. Hunt Group ID: 11 b. Destination ID: 11 35. Click on “OK” Dial Plan Settings / Dialplan Table Setup 36. Select “Add” and “Remote_Host_Name” (eg. 11 dns tvp1.dyndns.org) 37. Enter the following fields c. Destin...

TVP-221H User’s Guide 3. Enter username / password and domain name (hostname) as registered with www.dyndns.org 4. Click on Save , and wait a few seconds to verify if DDNS service has taken effect. DDNS Status should appear. You can also verify by checking the Status page. Note: When setting up the ...

TVP-221H User’s Guide 65 Properties Enable Use this to Enable or Disable support for DMZ, as required. If Enabled, any incoming connections will be forwarded to the selected PC. If Disabled, any incoming connection attempts will be blocked. PC Select the PC for to be the DMZ Network topology is illu...

TVP-221H User’s Guide TVP-221H configuration (ADSL PPPoE connection) on site A Web Configuration Telnet / Console Local (from PC in same Segment) Open your browser 1. Enter 192.168.0.1 2. You will be prompted for Username and Password. Default Username and Password are “admin” and “123” respectively...

TVP-221H User’s Guide Web Configuration of Dial Plan Dial Plan Settings / Dialplan Table Setup 4. Select “Add” and “Telephone 5. Enter following fields g. Telephone Number: 22 h. Hunt Group ID: 22 i. Min. Digits: 2 j. Max. Digits: 5 k. Strip Length: 2 l. Append Prefix: none 6. Click on “OK” Dial Pla...

TVP-221H User’s Guide Open your browser Connect RS-232 to TVP-224HR and PC Enter 192.168.01 1. You will be prompted for Username and Password. Default Username and Password are “admin” and “123” respectively. Open Hyper Terminal Input parameters: Baud rate 19,200 Number of data bit 8 Parity check No...

TVP-221H User’s Guide Case 6: PLAR (Hotline) FXO to FXS example Site A Site B This could be a call placed from any outside PSTN number Case Scenario: Outside PSTN caller near Site A wants calls automatically forwarded to extension 203 on Site B. Definition - PLAR – Private Line Auto Ring – Bat phone...

TVP-221H User’s Guide 72 Site A TVP Gateway configuration - FXO to FXS PLAR Telnet / Console Web Configuration Login in to Site A TVP Gateway From Console Logon to the Web Configuration by opening your browser Enter Username “admin” Enter Password “123” 1. Enter Wan IP xxx.xxx.xxx Or if you are on t...

TVP-221H User’s Guide Case 7: PLAR (Hotline) FXS to FXO example FXO 201 Site A Site B Caller on Site B could dial any Site A local PSTN number Case Scenario: Caller on Site B FXS 203 wants to be able to pick up phone and immediately have dial tone to Site A local PSTN. Solution : Set up hotline (PLA...

TVP-221H User’s Guide 74 Site B TVP Gateway Configuration - FXS to FXO PLAR Telnet / Console Web Configuration Login to Site A TVP Gateway From Console 1. Logon to the Web Configuration by opening your browser Enter Username “admin” Enter Password “123” 2. Enter 192.168.0.55 3. You will be prompted ...

TVP-221H User’s Guide 75 Case Scenario: Site A Site B Caller on Site A PBX could pick up any PBX extension FXO (201) FXO (201) Site A PBX Extension Caller 316 wants to be able to pick up phone, dial a number and immediately have dial tone on Site B PBX, and then be able to call any Site B PBX extens...

TVP-221H User’s Guide Telnet / Console Web Configuration Login to Site A TVP Gateway From Console 1. Logon to the Web Configuration by opening your browser Enter Username “admin” Enter Password “123” Enter 192.168.0.20 2. You will be prompted for Username and Password. Default Username and Password ...

TVP-221H User’s Guide 6 Chapter 6 Connection Considerations This section discusses the special connection consideration for various environments and situations where you can use the VoIP Gateway. 6.1 Port Configuration VoIP Gateway supports FXS and FXO ports. FXS (Foreign Exchange Station) FXS provi...

TVP-221H User’s Guide 1 7 Chapter 7 Troubleshooting Tips This section provides solutions for problems you may possibly encounter while installing and connecting your VoIP Gateway. Power (PWR) LED is not illuminate 1. Check the power adapter connection. 2. If the power adapter or power cord is connec...

TVP-221H User’s Guide 80 2. Check the IP network (Ethernet cable, Ethernet port and GW IP setting) is connected correctly 3. Check the destination TVP-221H and phone is available Final Steps If the procedures in this section have not solved the problem, reset the gateway by turning the power on and ...

TVP-221H User’s Guide Appendix A - Technical Specifications TVP-221H Technical Specifications Telephony Interface Physical interface Desktop with 4 Analog Ports • Loop start 2 x FXO (RJ-11) • Loop start 2 x FXS (RJ-11) Programmable line interfaces Complex line impedance H.323v3 (Normal/fast-start mo...

TVP-221H User’s Guide 82 Telephony Line Module Specifications FXO Ports Signaling Loop start/DTMF Number of channels 2 Interface connectors 2 RJ-11 2-pin modular jacks Line impedance 600   900  Complex line impedance Insertion loss 2 dB nominal Frequency response 300 Hz ~ 3400 Hz +/- 2 dB w.r.t. ...

TVP-221H User’s Guide FXO Port Pin Assignments The FXO Telephony Interface Module has 2 RJ11C/W modular jacks. The following diagram and table show the assignments of the pin for the RJ11 port. 1 2 3 4 84 RJ-11 pin Signal 1 Not connected 2 Tip 3 Ring 4 Not connected FXS Port Pin Assignments The FXS ...

TVP-221H User’s Guide 85 The console port uses a DB-9 RS-232 connector. The supplied straight through RS-232 cable connects the console port of the TVP-221H to a console PC or terminal. Task Prompt Type Connect RS-323 Cable to TVP-221H RS-232 console port a your computer that you will use as a confi...

TVP-221H User’s Guide 86 ping (xxx.xxx.xxx.xxx): 56 data bytes xxx.xxx.xxx.xxx is alive If the ping times out, you do not have Internet Access or the Public IP Address you used is incorrect. Please try another Public IP address. If you confirm that you do not have Internet Access, please refer to th...

TVP-221H User’s Guide 87 Appendix C – Connecting Through Telnet To use Telnet, Internet Access must have been previously setup so that the gateway is visible on the internet (See User Guide for More Information). Alternatively, you can use Telnet to locally access the TVP-221H, if you are under a ro...

TVP-221H User’s Guide 88 Appendix D – CLI Commands Normal Mode Commands Command Description atpm aadd Add an entry to the address table atpm adel Delete an entry from the address table atpm afind Find and display an entry in the address table atpm alist Display all entries in the address table atpm ...

TVP-221H User’s Guide 90 Appendix E - Factory Default Settings The following table lists the settings of certain parameters before the TVP-221H is shipped. Parameter Default Setting Network PPPoE disabled DYN DNS disabled DHCP client disabled Configured IP address 192.168.0.1 Configured IP subnet ma...

TVP-221H User’s Guide 92 Appendix F - Worksheets IP Parameters Consult your network manager to obtain a static IP address for the TVP-221H, and the information about the IP subnet mask and the default gateway for your network. Fill out the following work sheet before configuring the TVP-221H. IP add...

TVP-221H User’s Guide 93 Remote Destinations Each remote TVP-221H to be reached must be assigned a unique destination ID. Obtain the IP addresses of the TVP-221H at remote sites and fill out the worksheet for remote destinations by designating each remote TVP-221H a unique destination ID, then use t...

TVP-221H User’s Guide 94 ATPM Hunt Group Table Several destinations may be grouped together to form a hunt group. When an incoming phone number matches the phone number of the hunt group, the TVP-221H attempts to terminate the call at each of the destinations in the hunt group one at a time until a ...

TVP-221H User’s Guide 95 ATPM Address Table Each phone number to be recognized by the TVP-221H must have its first digits match an entry in the address table. Fill out the address table worksheet and use the CLI command atpm aadd tel# min_digits max_digits hunt_group_id prefix_strip_len [ prefix# ] ...

TVP-221H User’s Guide 96 A Address Table............................. 17 Administration............................ 38 Aliases ........................................ 31 Append Prefix ............................ 33 ATPM............................... 4, 16, 88 Auto-Answer ............................

TVP-221H User’s Guide Limited Warranty TRENDware warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. TVP-221H – 5 Years Warranty If a product does not operate as warranted above during the appli...

TVP-221H User’s Guide 99 INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE...