Toshiba IPR8-X - Manuals

vi NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the IPR unit. If using a chemica...

vii WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...

viii RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatibl...

xi Table of Contents PREFACE................................................................................................................................................................................. 1 About this Guide ..............................................................................

PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the IPR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the IPR units r...

2 INTRODUCTION PRODUCT DESCRIPTION A Surveillix IPR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the IPR unit is more powerful than the ...

3 FEATURES Toshiba’s Surveillix IPRs include the following new features: Optimized and Designed for Microsoft® Windows XP Embedded® Remote System Operation & Configuration Supports Multiple Simultaneous Remote Connections PAN / TILT / ZOOM Controls via IP Protocols Simultaneous Video Search, Pla...

5 CONTROLS AND CONNECTIONS This chapter includes the following information: • •• • Input / Output Connector Locations • •• • Front Panel Controls and LEDs • •• • Rear Panel Connectors

6 SYSTEM SPECIFICATIONS Surveillix™ state-of-the-art Network Video Recorders are housed in a high performance and versatile 3U Rack-Mount case allowing easy storage of multiple IPRs for enterprise applications. Every Surveillix IPR unit comes equipped with the latest technology: Intel® Pentium® IV P...

7 FRONT PANEL CONTROLS AND LEDS The front panel of the IPR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below:

8 REAR PANEL CONNECTORS The rear panel of the IPR unit contains the connectors used to attach cameras, sensors, and relays to the IPR. Below are diagrams that outline the location and description of each connector: S-Video Out Cooling Fan Power Switch DB-14 SVGA Monitor Output IEEE AC Power Connecto...

11 GETTING STARTED This chapter includes the following information: • •• • Included Components • •• • Setting the IPR Hardware • •• • Optional Components

12 IDENTIFYING INCLUDED COMPONENTS Surveillix™ IPRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new IPR unit. If any of the following items are missing, contact the dealer to arrange a rep...

14 MONITOR SETUP The IPR may have one or both of the following connections available for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the monitor or monitors to the rear of the IPR unit using the cable supplied by the monitor manu...

15 TURNING ON THE IPR 1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the IPR unit. 2. Turn on the Power Switch located in the rear of the IPR unit. 3. The IPR will run a series of self-tests. After two or three minutes, a series of mes...

17 IPR BASICS This chapter includes the following information: • •• • Registration and Upgrade • •• • Turning the IPR on and off • •• • Becoming familiar with the Display screen • •• • Defining Screen Divisions

18 IPR REGISTRATION Important Information Have the following information on hand before registering the IPR upgrade IPR Software Serial Number: The Product Serial Number is the unique number that Toshiba provided with the software. System ID: The System ID is a number generated by the IPR Software. ...

19 5. Verify the information 6. Click Next if the information provided is correct 7. Once the information is validated, the unlock code will be generated 8. Print the page and save for later reference Unlocking a New Network Device After obtaining your unlock code from the Toshiba Surveillix Registr...

21 DISPLAY SCREEN Each time the IPR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. 1 Searc...

22 CAMERA VIEW The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are 1 Camera Number and Name Displays the camera number and the custom name given to the camera. 2 Recording Status Displays the current recording status of the ...

23 RECORDING STATUS INDICATOR The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the IPR unit. Motion Detection Displayed when a...

24 SCREEN DIVISION MENU The Screen Division Menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a ...

27 SETUP OPTIONS This chapter includes the following information: • •• • Setup Overview • •• • Add Network Recording Device • •• • Channels • •• • Color • •• • Schedule • •• • Speed • •• • Motion Detect • •• • Password • •• • Pan/Tilt • •• • Audio

28 SETUP OVERVIEW The Setup options allow you to optimize the IPR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup the IPR correctly for several reasons. • •• • Recording Schedules – By optimizing the recording sched...

29 CAMERA SETUP 1 Select Camera Selects the camera to be edited 2 Camera Display Displays the live camera feed from the camera selected 3 Sensor Connection Specify which sensors are currently in use. 4 Use Network Device / Enable PTZ Enables setup and use of Network Camera and PTZ Functionality. 5 S...

30 NETWORK DEVICE SETUP 1 Setup Button Specify the necessary information to setup a network device 2 Configure Button Opens the Setup Interface for the selected network device after setup is complete 1 Audio Display Used to link audio recording on the local IPR to audio input(s) on supported network...

31 Setting Up a Network Device 1. Check the Use Network Camera Box, once selected the Setup Network Device Button will appear. If your Network Device is equipped with PTZ capabilities, the Enable Network Device PTZ may be selected. 2. Now that your Use Network Device checkbox is selected, begin sett...

32 REGISTRATION WINDOW 1 Registered Serial Key Display Lists a summary of installed licenses and Network Video Channels used 2 System ID Displays the System ID used to activate network devices 3 Registered Serial Key Insert the registration number provided at activation

33 MOTION SETUP The IPR unit allows the user to adjust several different Motion Settings and create motion detection areas. 1 Beep on Detect When motion is detected an alarm sounds. 2 Full Screen Pop-Up When motion is detected, the camera displays in full screen mode. 3 Clear Clears all Motion Regio...

35 SCHEDULE SETUP Recording Schedule The Recording Schedule Window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by au...

36 Sensor Schedule The Sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged ...

37 Create a Recording Schedule 3. Select a day to begin creating the schedule for -or- Select the Day Selection Mode Button, enabling Multi Day Selection, to create the same schedule for multiple days. 4. Highlight the Time-Blocks within the Recording Schedule Window for the camera(s) selected to sc...

38 Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. 1 Special Day Schedule Displays the current saved Special Days. 2 Special Day Mode Enters / Exits the Special Day Mo...

39 SYSTEM RESTART SETUP System Restart Setup allows the user to define a schedule wherein the IPR automatically restarts according to specified parameters. 1 Day of the Week Displays the day for the settings being adjusted. 2 Enable Enables the IPR to shut down the computer at the time specified. Th...

40 GENERAL SETUP 1 Video Loss Alarm Allows you to customize the settings in the event of video loss 2 Beep on Login Fail Enables the IPR Software to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. 3 Audio Enable audio capture on available chan...

41 Voice Warning The IPR unit allows users to play a sound file whe

42 Volume The volume control allows fine tuning of the volume settings on the IPR. Volume Options: • •• • Slider Controls – Used to adjust the literal volume for the respective devices listed. • •• • Mute Checkbox – Check the mute box to mute volume on any of the device columns or check the Mute All...

43 Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is used to display on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences through each selected ...

44 NETWORK SETUP Network Setup allows the user to adjust settings such as ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. 1 Disable Remote Control Enables or disables access to the IPR from remote connections. 2 Quality Adjusts the resolution quality...

45 INFORMATION The Site Information Window allows users to define the site code necessary for connecting to remote software, save comments relative to the IPR and store tech support and contact number information. 1 Drive Information Displays the Total Space and Free Space of the Drives installed in...

46 ADMINISTRATIVE SETUP The Log Viewer displays detailed information about the IPR, including Shut Down and Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. 1 Calendar Displays the days with Log information in a bold format 2 Log Se...

47 Storage Check The Storage Check allows users to configure E-mail alarms, assign users to E-mail alarms and configure storage checks on the Surveillix IPR. 1 General Configure E-mail alarms for the Surveillix IPR. 2 Users Configures which users will receive E-mails on alarm events 3 Storage Check ...

48 Data Management The Toshiba IPR Software allows users to specify which hard drives are being used to store information. Users can also monitor connected hard drives by total size, free space and percentage free. Utilizing Data Management 1. Enter Setup. 2. Click the Administrative Button. 3. Clic...

49 Delete Recorded Data The Data Management window allows the user to periodically delete recorded data. NOTE: While this option is available for configuring, it is not necessary; the IPR Software will automatically overwrite the oldest data in order to record new data. 1 Enable Check this box to en...

50 User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the IPR system. Users can be given administrator privileges by enabling all rights, however only the true ad...

51 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the IPR Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out...

54 SEARCH This chapter includes the following information: • •• • Search Overview • •• • Play Controls • •• • Index Search • •• • Preview Search • •• • Object Search • •• • Graphic Search

56 10 Camera Select Enable (or disable) selected cameras to perform searches. 11 POS Enables search of POS data 12 Open Opens video from a saved location on disk. 13 Print Outputs a selected image to an attached printer. 14 Save Save a selected image as a .JPG file or to save a video clip in an .AVI...

58 DAYLIGHT SAVINGS TIME The IPR automatically adjusts for Daylight Savings Time changes. When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix IP...

59 SINGLE CLIP BACKUP Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users ...

61 Performing an Index Search 1. Select the Index Search Button. The Index Search Option Box will open. 2. Select a single camera or check the All Cameras option. 3. Select an event to search (sensor, motion, instant record) or select the All Event option. 4. Click OK. There may be a delay while res...

62 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of...

63 Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Select the Preview Search Button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image sho...

64 OBJECT SEARCH Object Search is a powerful Search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. 1 Search Results Search results are displayed in this column and listed by date and time. When the search is comple...

65 Object Search Filter Information 1 2 3 4 5 1 Start Displays the time and date of the initial key frame. 2 Sensitivity Used to control sensitivity of the motion to be detected. Poor lighting conditions can often be interpreted as motion; the sensitivity setting can compensate for this. 3 Key Frame...

67 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the IPR software allow for powerful control over the network devices. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sw...

68 ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen Menu 1 Camera Menu Menu opens the PTZ Camera Menu. 2 Select This option selects an item on the Onscreen Menu. 3 Close Close closes the Onscreen Menu 4 Up / Down The Up and Down buttons on the PTZ controller...

69 CONTROLLING A PTZ NETWORK DEVICE The Surveillix IPRs provide control for a PAN/TILT camera in two different ways. The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen. The second method is to use the mouse to control the camera dir...

70 Using the On-Screen Compass 1. Click the PTZ Button on the main screen. 2. Control the PTZ by dragging the mouse on the screen in the desired direction. A green line will appear to show the direction the PTZ will move. The shorter the line the less the PTZ will move. The longer the line the more ...

72 BACKING UP VIDEO DATA This chapter includes the following information: • •• • Overview • •• • Saving Video to a DVD-R • •• • Saving Video from a single camera • •• • Scheduling Regular Video Backup

73 BACKUP OVERVIEW The IPR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every IPR unit comes standard equipped with a DVD±RW drive, USB port, and Network ...

74 General Backup Screen The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods of time to a specified storage location. 1 Hour / Minutes Displays recording data in hourly (24 horizontal columns) and 10 minute (6 vertical cells)...

75 Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location 1 Description Enter information to be stored and displayed with the backup. 2 Backup Drives Selects the drive to backup video to. 3 Time S...

77 Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the IPR must be labeled as a backup drive. 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the IPRs desktop. A file menu will be displ...

79 LAN OVERVIEW The IPR unit can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is...

83 WEB VIEWER OVERVIEW The IPR unit allows you to access video using Microsoft® Internet Explorer® Browser 6 Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web IPR simultaneously. The Web IPR is an easy ...

87 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the IPR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loa...

88 REMOTE SOFTWARE OVERVIEW The IPR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view liv...

89 Remote Client Minimum Requirements Intel® Pentium® III 750 or equivalent 32MB System Memory DirectX 9 or higher Compatible video card (ATI Preferable) Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windows® 2000 or XP Operating System 1024 x 768 dis...

90 Create a New Remote Connection 1 Import Import previously saved configurations 2 Export Export selected configurations 3 User Name Enter the login username. 4 Password Enter the login password. 5 OK Button Click to exit window without connecting 6 Connect Connects the Surveillix Remote Client to ...

91 Configuring the IPR In order to access the IPR unit remotely, the IPR Server must be setup to allow remote connections. 1 Disable Remote Enables/Disables acceptance of remote connections by the IPR server. 2 Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Re...

92 DIGITAL VERIFIER OVERVIEW .JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any ...

93 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read...

94 Loading Video from DVD or Hard Drive 1. Open the Backup Viewer program: Start > Programs > Surveillix > Backup Viewer > Backup Viewer. 2. Click the Open Button. The Total Backup Search Window will open. 3. For DVD-ROM data, select the appropriate DVD-ROM drive letter from the Backup M...