Page 2 - Publication Information
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simp...
Page 3 - Contents; Introduction
i Contents Contents Introduction Organization .......................................................................................................................................... viiConventions........................................................................................................
Page 5 - iii; Chapter 8 – Options Menu
iii Contents Speed Dial Programming Section ......................................................................................................... 68 System Speed Dial Numbers .......................................................................................................... 68Station Spee...
Page 6 - iv; Remote Modem Connection to External; Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin
iv DKAdmin/DKBackup Direct Connection to Strata DK .......................................................................................................... 130Connection to Strata DK Via Toshiba Data Interface Units .....................................................................................
Page 7 - vii; Organization; This guide contains the following information:
vii Introduction This User Guide introduces you to the DKAdmin/DKBackup programs (previously called 280Admin/280Backup) which support the Strata DK14, DK16e, DK40 and DK424 digital telephone systems. Note DKAdmin/DKBackup Release 4 software supports Strata DK14, DK16e, DK40, DK280 and DK424 systems....
Page 8 - viii; Conventions; Calls attention to important instructions or information.; Courier; Screen Variations
Conventions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– viii DKAdmin/DKBackup ♦ Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin ♦ Appendix C – Considerations for Upgrading DK Systems to DK424 Release 4.0 ♦ Index Conventions This guide uses the following conve...
Page 9 - ix; Related Documentation
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documentation ix Related Documentation The following documents can be used to reference more information about the Strata DK systems. ♦ Strata DK Programming Manual provides all instructions necessary to program the sy...
Page 11 - The Grand Tour; Windows; Capabilities; Station and system speed dial numbers
1 The Grand Tour The Grand Tour 1 Important! ● DKAdmin/DKBackup support all releases of the Strata DK14, DK16e, DK40, DK280, and DK424 (all processors). This guide refers to these systems as Strata DK systems. ● DKAdmin/DKBackup programs do not support Strata DK8, DK16, or any DK24/56/96 releases. T...
Page 12 - Basic Operations; DKAdmin
Basic Operations ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 2 DKAdmin/DKBackup ♦ Voice mail message waiting ID codes ♦ Station and system speed dial memos ♦ Station and system LCD messages ♦ Station feature options ♦ CO line to station ringing and access assignme...
Page 13 - The table below lists the options for each menu. A check mark (
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Basic Operations 3 The Grand Tour The table below lists the options for each menu. A check mark ( ✓ ) appears next to the functions which are available on that menu: Table 1 Main Menu Options Main Menu DKAdmin DKBackup Fi...
Page 14 - Screen Conventions; Figure 1
Screen Conventions –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4 DKAdmin/DKBackup Screen Conventions All DKAdmin/DKBackup screens are organized in a similar manner (see Figure 1 ). Screen elements include: ♦ Screen title (at the top of the screen): tells you what scr...
Page 15 - Esc; Tab
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Screen Conventions 5 The Grand Tour ♦ Find feature: Many of the screens in the DKAdmin/DKBackup programs have a Find feature for customer IDs, program numbers, or port numbers. To use the feature, highlight the number field...
Page 17 - Installing DKAdmin; Step 1: Check System Requirements
7 Installing DKAdmin Installing DKAdmin 2 Step 1: Check System Requirements For optimum performance, run DKAdmin on a personal computer with the following minimum specifications: ♦ IBM-compatible Pentium® personal computer ♦ 100MB or larger hard drive ♦ CD-ROM or 3.5" 1.44KB high-density floppy ...
Page 18 - From; From; Always exit DKAdmin before you turn your computer off.; Step 2: Power Up DKAdmin PC; Figure 2
Step 2: Power Up DKAdmin PC ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 8 DKAdmin/DKBackup ● From C:\280ADMIN\Data , type del *.ntx and press Enter . ● From C:\280ADMIN\XXX.DK , type del *.ntx and press Enter . ● Run ReIndex Files under Options/System Utilities Menu each time...
Page 19 - From Windows; Do not use the DOS installation program on a Windows PC.; From DOS Only PC
––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 3: (Optional) Make Installation Floppy Disks 9 Installing DKAdmin Step 3: (Optional) Make Installation Floppy Disks From Windows If you wish to install DKAdmin on a PC that does not have a CD-ROM, you will need to make installation floppies ...
Page 20 - Step 4: Install DKAdmin; Windows PC from CD-ROM; Be sure to exit all programs running in Windows before starting.; Windows PC from Floppy Disks; Be sure to exit all programs before running the Setup program.
Step 4: Install DKAdmin ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 10 DKAdmin/DKBackup Step 4: Install DKAdmin DKAdmin is a DOS application program that can be installed and run in either DOS or as a Windows DOS session. CAUTION! If any earlier DKAdmin (280Admin) relea...
Page 21 - DOS Only PC from CD-ROM; “DOS Only PC from Floppy Disks”; DOS Only PC from Floppy Disks; “Run DKAdmin Program”
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 4: Install DKAdmin 11 Installing DKAdmin Notes ● If you installed DKAdmin for the first time, a 280ADMIN directory was created and the DKAdmin files copied to it. ● If you upgraded an existing DKAdmin program, your custom...
Page 22 - Step 5: Run DKAdmin Program; Run DKAdmin
Step 5: Run DKAdmin Program ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12 DKAdmin/DKBackup ● If you upgraded an existing DKAdmin program, your customer database has been maintained in the 280ADMIN directory. ● If your Config.sys file is changed and you have problems with the...
Page 23 - Set Windows DKAdmin Program Properties
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 5: Run DKAdmin Program 13 Installing DKAdmin 6. Highlight Yes and press Enter . If you choose No, your new passwords are not installed on the disk. 7. A “Copy to Drive” dialog box displays. The box defaults to drive A: . If you...
Page 24 - From Advanced Program Settings screen; Suggest; Other screen settings should not be selected.; Auto; The selected settings should be:
Step 5: Run DKAdmin Program ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 14 DKAdmin/DKBackup 6. From Advanced Program Settings screen (shown at right), check only the Suggest MS-DOS mode as necessary option. Click on OK. Note Other screen settings should not be selected. 7. Se...
Page 25 - Only the items in the Termination, Other and; It is best not to allow screen savers.; Step 6: Connect to the Strata DK Telephone System; Appendix A –
–––––––––––––––––––––––––––––––––––––––––––––––––– Step 6: Connect to the Strata DK Telephone System 15 Installing DKAdmin 9. Select the Misc Tab screen (shown at right). 10. Only the items in the Termination, Other and Windows shortcut keys boxes should be selected. Note It is best not to allow scr...
Page 27 - Installing DKBackup
17 Installing DKBackup Installing DKBackup 3 Step 1: Check System Requirements For optimum performance, run DKBackup on a personal computer with the following minimum specifications: ♦ IBM-compatible 386/486 personal computer or higher level ♦ 20MB or larger hard drive ♦ CD-ROM or 3.5" 1.44KB hi...
Page 28 - Always exit DKBackup before you turn your computer off.; Step 2: Power Up DKBackup PC; shown in
Step 2: Power Up DKBackup PC –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 18 DKAdmin/DKBackup ● From C:\280BCKUP\Data , type del *.ntx and press Enter . ● From C:\280BCKUP\XXX.DK , type del *.ntx and press Enter . ● Run “ReIndex Files” under Options/System Utilities Menu each t...
Page 30 - Step 4: Install DKBackup
Step 4: Install DKBackup –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 20 DKAdmin/DKBackup Step 4: Install DKBackup DKBackup is a DOS application program that can be installed and run in either DOS or as a Windows DOS session. CAUTION! If any earlier DKBackup (280Backup) r...
Page 31 - “DOS only PC from Floppy Disks”; DOS only PC from Floppy Disks; “Run DKBackup”
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 4: Install DKBackup 21 Installing DKBackup Notes ● If you installed DKBackup for the first time, a 280BCKUP directory was created and the DKBackup files copied to it. ● If you upgraded an existing DKBackup program, your cu...
Page 32 - Step 5: Run DKBackup Program; Run DKBackup
Step 5: Run DKBackup Program –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 22 DKAdmin/DKBackup Notes ● If you installed DKBackup for the first time, a 280BCKUP directory was created and the DKBackup files copied to it. ● If you upgraded an existing DKBackup program, your custome...
Page 33 - Set Windows DKBackup Program Properties
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 5: Run DKBackup Program 23 Installing DKBackup 5. After completing your password setup, press Esc . The message Do You Want To Copy User File Back On The Installation Disk? displays. 6. Highlight Yes and press Enter . If you cho...
Page 37 - Using DKAdmin/DKBackup; Before You Start; Appendix A – Connecting to Strata DK; Logging On; To log on to DKAdmin
27 Using DKAdmin/DKBackup Using DKAdmin/DKBackup 4 This chapter shows you how to log on and off DKAdmin/DKBackup, use the pull-down menus and select system options, respond to system and error messages, and describes the keyboard conventions used in the programs. Before You Start Before using DKAdmi...
Page 38 - Figure 5
Logging On ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 28 DKAdmin/DKBackup If you have entered your User ID and password correctly, the DKAdmin Main Menu displays (shown right). All DKAdmin activity originates from the DKAdmin Main Menu. The three items across...
Page 40 - DKBackup; To log on to DKBackup
Logging On ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 30 DKAdmin/DKBackup DKBackup ➤ To log on to DKBackup 1. After powering up your computer, at the C:\ prompt type CD 280BCKUP and press Enter . 2. From the C:\280BCKUP prompt, type dkbckup and press Enter . ...
Page 41 - Keyboard Conventions; Moves to the previous/next questions screen.; Moves the selection highlighter left/right.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Keyboard Conventions 31 Using DKAdmin/DKBackup Keyboard Conventions While working within DKAdmin/DKBackup, you can use the following keys to: Esc Escapes from the current screen/menu and returns you to the previous screen/men...
Page 42 - Using the Pull-Down Menus; To use a pull-down menu; System Messages; Help
Using the Pull-Down Menus –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 32 DKAdmin/DKBackup Using the Pull-Down Menus You can perform all basic operations from the Main Menu’s menu bar. When you select an item in the menu bar, a “pull-down” options menu appears, listing all ...
Page 43 - Logging Off; To exit the DKAdmin/DKBackup system; Return to the DKAdmin/DKBackup Main Menu by pressing; until the Main Menu; Highlight Exit and press; DKAdmin/DKBackup shuts down and returns the screen to a DOS prompt.; for information
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Logging Off 33 Using DKAdmin/DKBackup Logging Off ➤ To exit the DKAdmin/DKBackup system 1. Return to the DKAdmin/DKBackup Main Menu by pressing Esc until the Main Menu displays. 2. Highlight the File Menu option and ...
Page 45 - Quick-start Procedures for Using DKAdmin; For an Existing Customer; To quickly use DKAdmin with a previously programmed Strata DK
35 File Menu File Menu 5 This chapter gives you step-by-step instructions on using the options available on the File Menu. The options are: ♦ Select Customer ♦ Maintain Customer File ♦ Dial DK ♦ Hangup Connection ♦ Transfer DK Data ♦ About ♦ Exit Quick-start Procedures for Using DKAdmin For an Exist...
Page 46 - For a New Customer; To quickly use DKAdmin with a new installation of Strata DK; Maintain Customer File; To access the Maintain Customer File option
Maintain Customer File –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 36 DKAdmin/DKBackup For a New Customer ➤ To quickly use DKAdmin with a new installation of Strata DK 1. Create a new customer record, using the Maintain Customer File option from the File Menu. 2. Selec...
Page 47 - To create a customer record or upgrade a customer’s processor; to insert a; after
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Maintain Customer File 37 File Menu ➤ To create a customer record or upgrade a customer’s processor 1. Press Ins to insert a record. A blank Customer File Maintenance Screen displays (shown right). 2. See Table 2 for a descri...
Page 49 - To modify a customer record; Select Customer; To select a customer
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Select Customer 39 File Menu Note See Appendix A – Connecting to Strata DK for DIU, modem, and After Connect dial settings. 3. When you have finished, press Enter to scroll to the bottom of the screen. Press Enter again ...
Page 50 - Figure 6
Dial DK –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 40 DKAdmin/DKBackup 2. Press Enter and the Customer List displays. 3. Highlight the desired customer, and press Enter . The DKAdmin/DKBackup Main Menu displays. Note If you have multiple customers, you can...
Page 51 - To access the option; “Upgrade” on; To update any of the available communication dialing strings
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Dial DK 41 File Menu Important! ● In order for the DKAdmin/DKBackup Backup/Restore Data option to operate if you are using an IMDU or RMDS modem, Program 77-1, LED 14 must be “ON.” (See Prg 77-1 LED 15 for RMDS bp...
Page 52 - Hangup Connection; To close the DK communications link; Transfer DK Data; About; Exit; “Logging Off” on Page 33
Hangup Connection ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 42 DKAdmin/DKBackup 3. Pressing Enter from the last field on the screen, saves the new information and returns you to the Customer List screen. Pressing Esc , exits the screen without saving the changes a...
Page 54 - View Cabinet Diagram; To view cabinet diagram; Check Processor Type; “Check Processor Type”; System/Station Administration
View Cabinet Diagram ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 44 DKAdmin/DKBackup View Cabinet Diagram The base and expansion cabinet diagram displays the current Printed Circuit Board (PCB) configuration for the customer’s Strata DK system. The diagram varies base...
Page 56 - Programming/Updating System; To program or update the entire system or an individual port
System/Station Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 46 DKAdmin/DKBackup Programming/Updating System ➤ To program or update the entire system or an individual port 1. Highlight the Telephone Location field of the physical port with which you wish to wor...
Page 57 - To print port and station information
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System/Station Administration 47 Administration Menu (DKAdmin) Note You cannot duplicate DID numbers. ...or if you would like to change DID numbers for a range of ports, press F5 . A Change dialog box displays similar to the one sh...
Page 58 - For information on selecting printers, see; To set or change available system speed dial numbers; Highlight the System
System/Station Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 48 DKAdmin/DKBackup For information on selecting printers, see Chapter 8 – Options Menu . See Figure 8 for a System/Station Administration printout example. System Speed Dial Number (F7) ➤ To set or c...
Page 59 - To set or change available system LCD messages; Highlight the Message; To program or update individual station port attributes; Table 3; Depending on the attribute you can either:
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System/Station Administration 49 Administration Menu (DKAdmin) System LCD Messages (F8) ➤ To set or change available system LCD messages Note You may create up to 40 system messages which may be used by all LCD telephone ports. Eac...
Page 60 - to save the changed data to the customer database file.; After saving the data, press
System/Station Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 50 DKAdmin/DKBackup ♦ Press the spacebar to toggle between available options, or enable (indicated by a check mark)/disable (indicated by a blank) the attribute. ♦ Enter a value. 4. Press F10 to save ...
Page 63 - To copy a range of attributes
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System/Station Administration 53 Administration Menu (DKAdmin) Copy Range (F2) ➤ To copy a range of attributes 1. Press F2 from the Port Attributes screen and a pop-up dialog box displays (shown right), warning you of the consequen...
Page 64 - To view or change flexible button assignments; If you leave the cursor in the same field and continue to press
System/Station Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 54 DKAdmin/DKBackup Flexible Button Assignments (F5) ➤ To view or change flexible button assignments 1. Press F5 from the Port Attributes screen and the Port Flexible Key Assignments screen displays (...
Page 65 - Ctrl; Page
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System/Station Administration 55 Administration Menu (DKAdmin) 4. Press Ctrl + F2 again. A pop-up dialog box displays (shown at right). 5. Type the desired ports and press Enter . Another pop-up dialog box displays asking you confi...
Page 66 - To assign system messages; “Restore Data”
System/Station Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 56 DKAdmin/DKBackup System Messages (F8) ➤ To assign system messages ➤ Press F8 from the Port Attributes screen. The Port Personal Messages screen displays (shown right). Refer to Page 49 for procedur...
Page 67 - Printout Examples
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System/Station Administration 57 Administration Menu (DKAdmin) Printout Examples Customer Name PCB Placement Per Program 03 Assignments CABINET 1 R11 RCTU S11 S12 S13 S14 S15 S16 PCB Type RCTUB PDKU PDKU RSTU RATU RDTU PIOU Port No...
Page 71 - Flexible Button Programming Section; To access flexible button assignments; Telephone Flexible Button Assignments
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Button Programming Section 61 Administration Menu (DKAdmin) Flexible Button Programming Section The Flexible Key Programming Section option in the Administration Menu enables you to maintain flexible button assignments for telep...
Page 72 - Must; To copy selected keys to selected ports
Flexible Button Programming Section ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 62 DKAdmin/DKBackup 3. Press F2 to make the key a Primary DN, F3 a Secondary DN, F4 a Phantom DN, or F6 to change the key feature. If you press F3 or F4 , a pop-up list appears and you must enter a pr...
Page 73 - Add-On Module Button Assignments
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Button Programming Section 63 Administration Menu (DKAdmin) 4. Press Ctrl + F2 again. A pop-up dialog box displays (shown at right). 5. Type the desired ports and press Enter . Another pop-up dialog box displays asking you confi...
Page 74 - To copy the features from one port to another
Flexible Button Programming Section ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 64 DKAdmin/DKBackup ➤ To copy the features from one port to another 1. Highlight the LED you wish to copy and press F4 . The Copy to Port dialog box displays. 2. Type the range of port numbers that yo...
Page 75 - To assign more than one speed dial number; DSS Console Button Assignments
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Button Programming Section 65 Administration Menu (DKAdmin) ➤ To assign more than one speed dial number 1. Follow the procedure for changing an assigned feature and assign a station/system speed dial number. 2. Press F8 – + SD t...
Page 76 - Increment SD; To make assignments to another console or console group; Attendant Console Flexible Button Assignments
Flexible Button Programming Section ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 66 DKAdmin/DKBackup The selected feature replaces the previous feature. Notes ● You can only assign a feature to one button within a console. If you attempt to assign a feature already assigned, an er...
Page 77 - To edit your attendant console flexible button assignments; To reset all keys and return them to their default settings
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Flexible Button Programming Section 67 Administration Menu (DKAdmin) ➤ To edit your attendant console flexible button assignments 1. Highlight the key assignment you wish to change and press F6 . A feature pop-up list displays (shown rig...
Page 78 - Speed Dial Programming Section; To access speed dial assignments; Type; To edit system speed dial number; to save the entries and upload the data to the DK or
Speed Dial Programming Section –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 68 DKAdmin/DKBackup Speed Dial Programming Section The Speed Dial Programming Section option in the Administration Menu enables you to maintain system and station speed dial assignments. ➤ To access spe...
Page 79 - Station Speed Dial Numbers; To edit station speed dial number assignments
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial Programming Section 69 Administration Menu (DKAdmin) Station Speed Dial Numbers ➤ To edit station speed dial number assignments 1. Highlight the Station Speed Dial Numbers option and press Enter . The Station Speed Dial Num...
Page 80 - for; ACD Administration; To access ACD administration; ACD Programs; To edit ACD programs
ACD Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 70 DKAdmin/DKBackup CAUTION! The DKAdmin PC must be connected to the Strata DK to upload any changes to this data (see Appendix A – Connecting to Strata DK for procedures on connecting the DKAdmin PC to ...
Page 81 - Problem: Unable to Establish Communications; Yes
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ACD Administration 71 Administration Menu (DKAdmin) 2. Highlight the program number and press F3 . The Edit Program screen displays (shown right). The screen varies, depending upon the program selected. Note You can also us...
Page 82 - “To edit ACD programs”; ACD Agent Programs; To edit ACD agent programs
ACD Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 72 DKAdmin/DKBackup 5. Follow Step 2 ~ Step 4 of “To edit ACD programs” on Page 70 . ACD Agent Programs ➤ To edit ACD agent programs 1. Highlight the ACD Agent Programs option and press Enter . The ACD A...
Page 83 - Program Administration Section; To access a Strata DK program; and the DK; screen displays. See
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Program Administration Section 73 Administration Menu (DKAdmin) Program Administration Section The Program Administration Section option in the Administration Menu enables you to maintain Strata DK programs. This includes pulling th...
Page 84 - To pull the program data from the DK
Program Administration Section ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 74 DKAdmin/DKBackup After selecting the program, you have the following options: ♦ Press F2 to pull the program data from the DK. See “Restore Data” on Page 102 for procedures on downloading data. ♦ Pr...
Page 85 - To edit a program
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Program Administration Section 75 Administration Menu (DKAdmin) ➤ To edit a program 1. Press F3 and the Directory Numbers Assignments screen displays (shown right). 2. Highlight the logical port number and press F2 to reset the DN f...
Page 87 - Security Maintenance Section; To limit the Strata DK programs a user may edit; “Program Security
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Security Maintenance Section 77 Administration Menu (DKAdmin) Security Maintenance Section The Security Maintenance Section option (level 9 password required to access this option) enables you to set up to three levels of security ...
Page 95 - Directory Number Administration
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Directory Number Administration 85 Administration Menu (DKAdmin) Directory Number Administration Note This option cannot be used by Strata DK Release 2 or below. ➤ To maintain your directory number assignments for both your PDNs and ...
Page 96 - To set or change detailed information for the PDNs/PhDNs
Directory Number Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 86 DKAdmin/DKBackup to change the range of numbers used for all the ports, press F5 . A pop-up box displays, enabling you to specify a range of numbers. ♦ Type the desired range of Port Reference Numb...
Page 97 - To specify your ringing options; From the Directory; 1 LED field and press
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Directory Number Administration 87 Administration Menu (DKAdmin) 4. Highlight the 24s Dly field for the desired DN. The spacebar toggles the field between enabled and disabled. When the field is enabled a check mark is displayed in t...
Page 98 - To set/change CO Line flexible key assignments
Directory Number Administration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 88 DKAdmin/DKBackup ➤ To set/change CO Line flexible key assignments 1. From the Directory Number for Primary DN XXX screen, highlight a [DN] and press F5 . The Flexible Key Assignments screen for the...
Page 99 - DNIS Administration
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DNIS Administration 89 Administration Menu (DKAdmin) DNIS Administration Note This option cannot be used by Strata DK Release 2 or below. This option enables you to maintain assignments for your DNIS/DID/ANI lines, change o...
Page 100 - To set/change the DNIS address reference numbers
DNIS Administration –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 90 DKAdmin/DKBackup Note Each field has only two selections. Use the spacebar or +/- keys to toggle between them. 3. Repeat Step 2 for each tie/DID line you wish to set/change. 4. Press F10 to save your ...
Page 101 - DNIS Network Table Assignments; To set/change CO line access codes and network telephone numbers
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DNIS Administration 91 Administration Menu (DKAdmin) 5. Highlight the DAY Ring field and enter the desired DAY ringing point. ♦ Press F2 to review the Ringing Point Identification codes. ♦ Press F6 to select a ringing point...
Page 102 - DNIS Tenant Lock Assignments; To set/change passwords for station port numbers; Distributed Hunt Group Administration; To maintain your distributed hunt group assignments (up to 32)
Distributed Hunt Group Administration –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 92 DKAdmin/DKBackup DNIS Tenant Lock Assignments ➤ To set/change passwords for station port numbers 1. Select the DNIS Tenant Lock Assignments option and press Enter . The DNIS Tenant Night Lock Assi...
Page 103 - “To specify; Call Forward Assignments; To set/change the call forward assignments
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward Assignments 93 Administration Menu (DKAdmin) 3. Type a DH Group [DN] (up to four digits) and press Enter . If the entered number conflicts with a DN/Port already assigned, an error message displays. 4. Highlight the...
Page 106 - To use the Strata DK’s program files to edit; “To edit E911/CAMA trunk programs”; To view notes on a program
E911/CAMA Trunk Programs (R4 Only) ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 96 DKAdmin/DKBackup ➤ To use the Strata DK’s program files to edit 1. Press F2 and the DK Code dialog box displays. 2. Type the DK Code: XXXX, where XXXX is the DK level 1 security code set in Program 00...
Page 107 - To access ISDN Programs
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ISDN Programs (R4 Only) 97 Administration Menu (DKAdmin) ISDN Programs (R4 Only) Note This option cannot be used by Strata DK Release 3 or earlier. The Integrated Services Digital Network (ISDN) Programs option in the Administra...
Page 108 - “To edit ISDN programs”; “Backup Data”
Backup/Restore Data ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 98 DKAdmin/DKBackup Note If the Problem: Unable to Establish Communications screen displays, follow the troubleshooting steps on the screen and/or refer to Appendix A – Connecting to Strata DK to correct ...
Page 109 - Do not use Backup Data (
99 Backup Menu (DKBackup) Backup Menu (DKBackup) 7 Note The Backup Menu is only available in the DKBackup program. The Check Processor Type, Backup/Restore Data, and View/Print Data appear in both the DKBackup Backup Menu and the DKAdmin Administration Menu. These functions are identical (e.g., scre...
Page 110 - To check processor type; Backup Data; Prior to backing up; To back up (download) a customer’s database
Check Processor Type ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 100 DKAdmin/DKBackup Check Processor Type ➤ To check processor type 1. Select a customer using the Select Customer option in the File Menu. 2. From the Administration Menu/Backup Menu, press c to display...
Page 112 - If the PC screen does not display prompts such as; Restore Data; Prior to restoring data; To restore (upload) a customer’s database
Restore Data –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 102 DKAdmin/DKBackup ● The DK System Program File list is displayed (see Step 3 on Page 101 ). If this screen does not display, the DKAdmin/DKBackup PC and the Strata DK are not communicating. See Appendi...
Page 113 - DKBackup PC and the Strata DK are not communicating. See
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Restore Data 103 Backup Menu (DKBackup) Notes ● When you back up PRGALL, the DK security code, set in the DKBackup customer database, is not sent to the processor. You must always enter the DK security code that is act...
Page 114 - These messages display; and the following screen displays:
Restore Data –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 104 DKAdmin/DKBackup Important! These messages display 6. Press Enter and the following screen displays: Processor Conversion PLEASE READ THE FOLLOWING SCREENS AS THEY PROVIDE VERY IMPORTANT INFORMATION R...
Page 115 - After completing the steps on the screen, press; Select the DKAdmin/DKBackup PC COM port baud rate and press
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Restore Data 105 Backup Menu (DKBackup) 7. After completing the steps on the screen, press Enter (twice) and the Baud Rate Selection screen displays (shown below). This screen enables you to set the DKAdmin/DKBackup PC...
Page 116 - You must enter the code programmed on the installed processor.
Restore Data –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 106 DKAdmin/DKBackup 9. After reading the screen in Step 7, press Enter . The screen below displays. 10. Highlight Yes and press Enter . You are prompted for the DK Code. 11. Enter the four-digit DK Code....
Page 117 - Upgrade; Upgrading a Customer’s Processor; “Maintain Customer File”; Strata DK Processor PCB Upgrade
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Upgrade 107 Backup Menu (DKBackup) 16. Press Enter from the screen above. DKAdmin/DKBackup runs Program 91-2 and then displays the message Program 91-2 has been completed. The system has performed a power off/on si...
Page 118 - To upgrade the processor; to the question; Backup From DK First; during the upgrade process.
Upgrade –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 108 DKAdmin/DKBackup ● When upgrading from an RCTU Release 1 or 2 to an RCTU Release 3 or above, DKAdmin/DKBackup automatically converts Program 39 intercom code (000) to the appropriate Primary Directory ...
Page 119 - If the following message displays:; Problem: Unable to Establish; , follow the steps on the screen and/or refer to
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Upgrade 109 Backup Menu (DKBackup) If the following message displays: Problem: Unable to Establish Communications , follow the steps on the screen and/or refer to Appendix A – Connecting to Strata DK to correct the...
Page 123 - For Release 2, only the following message displays:
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Upgrade 113 Backup Menu (DKBackup) Note For Release 2, only the following message displays: Turn the system OFF (5 sec) . 23. Turn the system off (five seconds) and then on. ...or When the screen displays the messa...
Page 124 - ACD/DID assignments in Program
Upgrade –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 114 DKAdmin/DKBackup Important! When using DKAdmin/DKBackup, the following list provides important information regarding specific programs: ● Program 00: DKAdmin/DKBackup does not upgrade the DK security c...
Page 125 - To view and print a customer
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– View/Print Data 115 Backup Menu (DKBackup) one at a time (for example: PRGALL), instead of tagging all files to download. If a Release 1 processor fails during the downloading process, retry the process or change the or...
Page 127 - Options Menu; System Installation; Company General Information
117 Options Menu Options Menu 8 This chapter gives you step-by-step instructions on using the options available on the Options Menu. They are: ♦ System Installation ♦ Company General Information (DKAdmin only) ♦ Screen Type/Color Installation ♦ Printer Type Selection ♦ System Miscellaneous Variables...
Page 128 - Screen Type/Color Installation; Screen Mode; “To change the color of an item”
System Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 118 DKAdmin/DKBackup Screen Type/Color Installation ➤ To change your monitor or color setups (not available to password level 2) 1. From the Main Menu, type o . The System Installation Submenu displays ...
Page 129 - To change the color of an item; Printer Type Selection
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System Installation 119 Options Menu ➤ To change the color of an item 1. From the pop-up dialog box, highlight the Yes for the Change Colors option and press Enter . The Color Selection screen displays. The Color Selection...
Page 130 - To select printer; System Miscellaneous Variables; To change system variables
System Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 120 DKAdmin/DKBackup ➤ To select printer 1. Type p . The Printout Destination Selection Matrix screen displays (shown right). 2. Highlight the appropriate printer destination and press the spacebar. The...
Page 131 - User Password Level Setup; To access the user password level setup option
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System Installation 121 Options Menu 3. When you have completed your selections, press Enter . A Save Parameters pop-up box displays. 4. Press Enter to save the entries and return to the System Installation Submenu. User P...
Page 132 - To add users and assign passwords; Table 7
System Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 122 DKAdmin/DKBackup ➤ To add users and assign passwords Note See Table 7 for a list of password access levels for each menu option available in the DKAdmin/DKBackup programs. 1. Highlight the User ID f...
Page 134 - To change user or password information for an existing user; To delete a user from the DKAdmin/DKBackup system
System Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 124 DKAdmin/DKBackup ➤ To change user or password information for an existing user 1. Access the Password File Maintenance screen (under the User Password Level Set Up option). 2. Highlight the user you...
Page 135 - To display the communication settings; System Utilities; To reindex files
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– System Utilities 125 Options Menu ➤ To display the communication settings 1. Type o . The Option Menu displays. 2. Type i . The System Installation Submenu displays. 3. Type o . The Communications Setup screen displays ...
Page 137 - Connecting to Strata DK; Hardware Requirements; DKBackup does not provide the edit function.; System Connection Configurations; to
127 Connecting to Strata DK A This appendix shows how to connect a DKAdmin/DKBackup PC to the Strata DK. Hardware Requirements The DKAdmin/DKBackup PC is required to edit or change a Strata DK customer database file with or without being connected to a Strata DK telephone system. A PC equipped with ...
Page 138 - To check the DKAdmin/DKBackup communications setup
PIOU/PIOUS/RSSU/RSIU Setup ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 128 DKAdmin/DKBackup ♦ DKAdmin/DKBackup PC directly connected to the Strata DK – 50 feet maximum (see Figure 16 on Page 130 ). ♦ DKAdmin/DKBackup PC connected to Strata DK via Toshiba Data Interface Units ...
Page 139 - Calling Strata DK Using the Dialer; To call Strata DK using the dialer; Figure; ATZ H
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Calling Strata DK Using the Dialer 129 Calling Strata DK Using the Dialer The DK Dialer is used only to establish a modem-modem or DIU to DIU/modem connection between the DKAdmin/DKBackup PC and the DK maintenance modem. The DK Dialer...
Page 140 - Direct Connection to Strata DK
Direct Connection to Strata DK –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 130 DKAdmin/DKBackup Direct Connection to Strata DK Important! DK Dialer Setup is not required for direct connection. Connection is always established; select customer and proceed with Administration ...
Page 141 - Customer Dialer Setup; After Connect String:; To Make Connection; From File Menu, select Dial DK and press
–––––––––––––––––––––––––––––––––––––––––––––– Connection to Strata DK Via Toshiba Data Interface Units 131 Connection to Strata DK Via Toshiba Data Interface Units Customer Dialer Setup ♦ DIU String: ATS2=43~~~ATDDYYY (YYY is the intercom or directory number of the PDIU-DS connected to the TTY port...
Page 142 - Communication Setup
Remote Modem Connection to External Modem/TTY Port ––––––––––––––––––––––––––––––––––––––––––––––– 132 DKAdmin/DKBackup Remote Modem Connection to External Modem/TTY Port Communication Setup (See Communication Setup in Chapter 8 – Options Menu .) ♦ Use default values for direct modem init. If using ...
Page 144 - Remove the DK security code from the After Connect String.
Voice Call Transferred to Modem Connection ––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 134 DKAdmin/DKBackup To Make Connection 1. From File Menu, type d . 2. Highlight the customer from the customer list. 3. At the remote site, use the standard telephone (connected to the DKAdmin/DKBac...
Page 145 - Remote Modem Connection to Modem Pool; ATDTXXXXXX
––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Remote Modem Connection to Modem Pool 135 Remote Modem Connection to Modem Pool Communication Setup ♦ DIU initialization string: use default values. Use default values for direct modem init. If using a fax/modem, you may have to include &...
Page 146 - From the File Menu select Dial DK and press; Highlight the customer form the customer list.
Remote Modem Connection to Modem Pool –––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 136 DKAdmin/DKBackup To Make Connection 1. From the File Menu select Dial DK and press Enter . 2. Highlight the customer form the customer list. 3. Press F4 to establish remote modem to external modem co...
Page 147 - Voice Call First, then Modem to Modem Connection; After connect string:
––––––––––––––––––––––––––––––––––––––––––––– PC DIU/DIU Modem Pool Connection to Strata DK Modem 137 PC DIU/DIU Modem Pool Connection to Strata DK Modem Voice Call First, then Modem to Modem Connection Communication Setup ♦ Use default values. Customer Dialer Setup ♦ DIU string: (nothing) ♦ Modem s...
Page 149 - DIU to DIU Connection, then Modem to Modem Connection
––––––––––––––––––––––––––––––––––––––––––––– PC DIU/DIU Modem Pool Connection to Strata DK Modem 139 PC DIU/DIU Modem Pool Connection to Strata DK Modem DIU to DIU Connection, then Modem to Modem Connection Communication Setup ♦ Use default values. Customer Dialer Setup ♦ DIU string: ATS2=43~~~ATDD...
Page 151 - PDIU-DS Modem Pool Installation; When connecting a PDIU-DS to a modem for modem pool operation (see; A B C
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PDIU-DS Modem Pool Installation 141 PDIU-DS Modem Pool Installation To Make Connection When connecting a PDIU-DS to a modem for modem pool operation (see Figures 20 to 22 ), set up the PDIU-DS and modem per Steps 1 ~ 7 below. 1. PDIU-...
Page 152 - External Maintenance Modem Installation
PDIU-DS Modem Pool Installation –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 142 DKAdmin/DKBackup 2. PDIU-DS port Program 20 options: LED 01, 02, 04, and 17 on; all other LEDs off for PDIU-DS port if connecting the modem to a CO line; if connecting the modem to an RSTU port, tu...
Page 153 - on
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– PDIU-DS Modem Pool Installation 143 4. Set the PIOU or PIOUS SW3 switch to the TTY position (RSSU is always TTY, SW3 is not required). Note The PIOU or PIOUS SW3 switch is set to the MODEM position for IMDU operation only. 5. Set the ...
Page 154 - Modular Pin Number
PDIU-DS Modem Pool Installation –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 144 DKAdmin/DKBackup PPCT (Modular to DB25) Adaptor, Modified Wiring for Connecting TTY Jack to an External Modem (only if null-modem adaptor is not used with PPTC): PIOU/PIOUS, TTY Jack Modular Pin Nu...
Page 155 - To install DKAdmin; See; To run DKAdmin; and press; to select the Maintain Customer File function.
145 DK424 RCTUE/F Upgrade Using DKAdmin DK424 RCTUE/FUpgrade Using DKAdmin B This appendix discusses considerations and steps for upgrading the Strata DK424 digital business telephone system to an RCTUE/F processor. DKAdmin software is required to upgrade a DK14, DK16e, DK40 or any DK280/DK424 RCTUA...
Page 160 - DK424 Release 4.0 Upgrade Procedure; Using DKAdmin or DKBackup, create a new customer for the upgrade.; when prompted to; Do not add a new station or Tie/DID line PCBs.; “DK424 Release 4.0 Upgrade Programming Example”
DK424 Release 4.0 Upgrade Procedure ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 150 DKAdmin/DKBackup DK424 Release 4.0 Upgrade Procedure 1. Using DKAdmin or DKBackup Release 4.0, download the customer data from the currently installed processor. Save this “Customer” data as a backu...
Page 161 - shows the slot placement of the processor cards.
–––––––––––––––––––––––––––––––––––––––––––––––––– Upgrading Strata DK Systems to DK424 Release 4.0 151 Upgrading Strata DK Systems to DK424 Release 4.0 Upgrading Strata DK Systems to DK424 Release 4.0 1. Power down the system before removing and installing the processor card(s). Figure 25 shows the...
Page 163 - screens for completing the upgrade.
–––––––––––––––––––––––––––––––––––––––––––––––––– Upgrading Strata DK Systems to DK424 Release 4.0 153 Upgrading Strata DK Systems to DK424 Release 4.0 5. Using a small screwdriver, carefully remove the four ROMs or flash memory (see Figure 30 ). 6. Replace with the equivalent ROMs or flash memory ...
Page 164 - DK424 Release 4.0 Upgrade Programming Example; Cabinet Station Port Counting Before/After Release 4.0 Upgrade; shows the DKAdmin cabinet drawing of a DK424 system with an:
DK424 Release 4.0 Upgrade Programming Example ––––––––––––––––––––––––––––––––––––––––––––––––––– 154 DKAdmin/DKBackup DK424 Release 4.0 Upgrade Programming Example Important! When upgrading to DK424 Release 4.0 from a lower release, it is highly recommended to use the DKAdmin or DKBackup Release 4....
Page 165 - Release 3 system shown in
–––––––––––––––––––––––––––––––––––––––––––––––––– DK424 Release 4.0 Upgrade Programming Example 155 Upgrading Strata DK Systems to DK424 Release 4.0 System/Station Administration Screen Before/After Release 4.0 Upgrade Figure 33 shows the DKAdmin System/Station Administration Screen of the same DK4...
Page 167 - Program Changes Before/After Release 4.0 Upgrade
–––––––––––––––––––––––––––––––––––––––––––––––––– DK424 Release 4.0 Upgrade Programming Example 157 Upgrading Strata DK Systems to DK424 Release 4.0 Program Changes Before/After Release 4.0 Upgrade The following examples show the type of programs and data that must change when upgrading from DK14/D...
Page 168 - Figures; Program
DK424 Release 4.0 Upgrade Programming Example ––––––––––––––––––––––––––––––––––––––––––––––––––– 158 DKAdmin/DKBackup Programs * 04, 05, 09 There is no change to the data in these programs when upgrading to Release 4.0. Note that DID/Tie ports do not cause Phantom DN ports to shift in Strata DK Rel...
Page 169 - and
–––––––––––––––––––––––––––––––––––––––––––––––––– DK424 Release 4.0 Upgrade Programming Example 159 Upgrading Strata DK Systems to DK424 Release 4.0 If the DID Intercept Destination is the Kitchen Telephone (PDN 107), data in this program must not be changed to adjust for port shifting caused by th...
Page 171 - Index
161 Index Index A ACD administration , 70 agent programs , 72 edit ACD programs , 70 edit agent programs , 72 view notes on program , 71 , 75 ACD/DID assignments , 114 add-on-module change assigned feature , 64 clear port , 64 copy feature , 64 edit assignments , 63 make assignments to another port ...
Page 175 - PRGALL
165 Index print customer program , 115 port/station information , 47 printer selection screen , 115 printer type selection , 119 select printer , 120 processor upgrade , 37 upgrade RCTU processor , 107 program *04 , 76 , 108 , 112 , 114 , 158 *09 , 76 , 106 , 108 , 112 , 158 *17 , 158 *29 , 160 *33 ...
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