Toshiba CT- Manuals

Strata DK Digital Telephone 5/99 iii Contents Chapter 2 – Features Door Phone(s) .......................................................................................................................................42DTMF Tone Dialing with * and # ......................................................

Contents Chapter 3 – LCD Operation iv Strata DK Digital Telephone 5/99 [DN] Button ...................................................................................................................................69CO Buttons ............................................................................

Strata DK Digital Telephone 5/99 vii Introduction This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone. Also discussed are Digital Add-on...

viii Strata DK Digital Telephone 5/99 Introduction Organization Organization ♦ Chapter 1—The Grand Tour provides an overview of the equipment, buttons, Light Emitting Diodes (LEDs), and LCDs. ♦ Chapter 2—Features describes the available digital telephone features in alphabetical order. Detailed inst...

Introduction Conventions Strata DK Digital Telephone 5/99 ix Conventions Note Elaborates specific items or references other information. Within some tables, General Notes apply to the entire table and numbered Notes apply to specific items. Important! Calls attention to important instructions or inf...

x Strata DK Digital Telephone 5/99 Introduction Related Documents Related Documents Refer to the following documents for more information: ♦ Digital Telephone Quick Reference Guide ♦ PC/Data Interface User Guide ♦ System Administrator Guide

Strata DK Digital Telephone 5/99 1 The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take...

2 Strata DK Digital Telephone 5/99 The Grand Tour ♦ DKT2020-SD (20-button speakerphone model equipped with an LCD, and a speakerphone which enables users to make and receive outside and internal calls without lifting the handset). Buttons Figure 1 20-button Digital Speakerphone with LCD 0539 Dial Pa...

The Grand Tour Buttons Strata DK Digital Telephone 5/99 3 Buttons There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF , 0VJ , 5HGLDO , +ROG , &RQI7UQ , 9RO ▲ , and 9RO ▼ ) are standard to every Strata DK 2000-series telephone (see Figure 1 ). The flexible buttons cons...

The Grand Tour Buttons Strata DK Digital Telephone 5/99 5 Flexible Buttons All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for b...

The Grand Tour Buttons Strata DK Digital Telephone 5/99 7 Feature Buttons Preprogrammed feature buttons can be assigned to your telephone and vary for individual telephones. See Table 17 on page 115 for a list of all the possible feature buttons. If a button does not appear on your display or teleph...

8 Strata DK Digital Telephone 5/99 The Grand Tour LCD LCD In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call dura...

The Grand Tour LED Indicators Strata DK Digital Telephone 5/99 9 LED Indicators Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call status (see Table 3...

10 Strata DK Digital Telephone 5/99 The Grand Tour On-hook/Off-hook On-hook/Off-hook Some procedures in this user guide instruct you to perform a step while “on-hook” or “off-hook.” These terms refer to the position of the handset. “Off-hook” indicates that the handset should be lifted off of the te...

Strata DK Digital Telephone 5/99 13 Features 2 This chapter lists all the digital telephone features in alphabetical order beginning on See Page 17 . These features can be performed on 2000-series digital telephones equipped with or without LCDs. Features which require a telephone equipped with a sp...

14 Strata DK Digital Telephone 5/99 Features Quick Reference Ringing Line Preference You have Ringing Line Preference, if you can answer a line ringing your station by lifting the handset or pressing 6SNU . You do not have Ringing Line Preference, if you have to press the button associated with the ...

Features Quick Reference Strata DK Digital Telephone 5/99 15 Making an Outside Call Making an Outside Call to an ISDN Trunk 1. Lift the handset or press 6SNU ...or if you do not have Automatic Line Selection, you must also: press /LQH ...or 3RROHG/LQH *US ...or [DN], then enter a CO line or line gro...

16 Strata DK Digital Telephone 5/99 Features Quick Reference On-Hook Dialing Answering Calls When you receive an incoming call, the LCD displays either the CO line ( 10 ) ... or the station’s [PDN] ( 210 ). 1. Press 6SNU (if you have Automatic line selection). 2. Access an outside line and dial a te...

Features Account Code Calls Strata DK Digital Telephone 5/99 17 Incoming Call Notification Muted ringing while you are on a call indicates an incoming call. If another call comes in during the first call, release, transfer, or place the call on hold, then answer the second call. ➤ Press 5HOHDVHDQG$Q...

18 Strata DK Digital Telephone 5/99 Features Alarm Reset ➤ To dial using a Voluntary Account Code Alarm Reset Your Strata DK system can be connected to a facility alarm system. All telephones produce a startling tone whenever this alarm is activated. ➤ To reset the alarm ➤ Press $ODUP5HVHW . 1. Afte...

Features Alert Signaling Strata DK Digital Telephone 5/99 19 Alert Signaling Alert Signaling enables you to send an alert sound to a predesignated (partner) station by pressing a single button. This feature is based on the “buzz” key, where, for example, a manager might alert his/her administrative ...

20 Strata DK Digital Telephone 5/99 Features Automatic Busy Redial (ABR) Automatic Busy Redial (ABR) After reaching a busy outside number, you can activate ABR so that the Strata DK system automatically redials the number at regular intervals. If the system redials an outside number that is still bu...

Features Automatic Callback (ACB) Strata DK Digital Telephone 5/99 21 ➤ To cancel ABR ➤ Press $XWR%XV\5HGLDO ...or [DN] + . Automatic Callback (ACB) After reaching a busy/DND station, you can set ACB to have the system call you back when the called station becomes available. You can also set ACB to ...

22 Strata DK Digital Telephone 5/99 Features Automatic Hold ➤ To cancel ACB (to busy or DND station) ➤ Press $XWR&DOOEDFN or [DN] + . Automatic Hold Automatic Hold enables you to automatically place a call on hold by pressing another outside /LQH or a [DN] button—there is no need to press +ROG ....

Features BGM Over Telephone Speakers Strata DK Digital Telephone 5/99 23 BGM Over Telephone Speakers BGM over external speakers is controlled by the System Administrator. If BGM is enabled, you can turn it ON/OFF for your individual station speaker. ➤ To enable/cancel BGM on your telephone speaker ➤...

24 Strata DK Digital Telephone 5/99 Features Call Forward Call Forward Modes You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes: ♦ Call Forward—All Calls forwards all calls immediately; your telephone does not ring when called. ♦ Call Forward—Busy forwards calls immedia...

Features Call Forward Strata DK Digital Telephone 5/99 25 ♦ Call Forward—External forwards new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your telephone do not call forward to external destinations. Internal calls and transferred calls to your [...

26 Strata DK Digital Telephone 5/99 Features Call Forward Call Forward–All Calls ➤ To cancel a Call Forward—All Calls ➤ Press &DOO)UZG$OO&DOOV + 6SNU ...or [PDN] + + 6SNU . Call Forward–Busy 1. Press &DOO)UZG$OO &DOOV ...or [PDN]/[PhDN] + . The LED flashes red. You hear confirmation ...

Features Call Forward Strata DK Digital Telephone 5/99 27 ➤ To cancel a Call Forward—Busy ➤ Press &DOO)UZG%XV\ + 6SNU ...or [PDN] + + 6SNU . Call Forward–No Answer ➤ To cancel a Call Forward—No Answer ➤ Press &DOO)UZG1R$QVZHU + 6SNU ...or [PDN] + + 6SNU . 1. Press &DOO)UZG1R $QVZHU ...or...

28 Strata DK Digital Telephone 5/99 Features Call Forward Call Forward–Busy/No Answer ➤ To cancel a Call Forward—Busy/No Answer ➤ Press &DOO)UZG%XV\1$QV + 6SNU ...or [PDN] + + 6SNU . 1. Press &DOO)UZG %XV\1$QV ...or [PDN]/[PhDN] + . The LED flashes red. You hear confirmation tone after is di...

Features Call Forward Strata DK Digital Telephone 5/99 29 Call Forward–Fixed ➤ Press &DOO)UZGWR . The LED lights steady red and all calls forward to a station [PDN] or voice mail device set in system programming. ...or press &DOO)UZGWR a second time to cancel the feature. Call Forward—Extern...

30 Strata DK Digital Telephone 5/99 Features Call Forward Remote Destination Change If Call Forward-External mode is set at your station, you can change the forwarding destination from a telephone outside of the system. ➤ To change the destination number 1. Call into the DK system over a CO line pro...

Features Call Park Orbits Strata DK Digital Telephone 5/99 31 Call Park Orbits The Call Park feature enables you to hold a call temporarily in an orbit (the area where the call is held). Anyone can retrieve the call from the orbit using the same or a different station. There are 20 General Park Orbi...

32 Strata DK Digital Telephone 5/99 Features Call Park and Page ➤ To retrieve a parked call Call Park and Page You can use the Park feature in conjunction with the Page feature. This operation can be programmed on a 6SHHG'LDO button for one-touch activation (See “Feature Access Codes” on Page 63 .) ...

Features Call Pickup Strata DK Digital Telephone 5/99 33 Call Pickup You can pick up a call that is ringing another station’s [PDN] or [PhDN], a call placed on hold at another station and other types of calls. When you pick up an internal call, the calling station [ 200 ] displays on the left and th...

34 Strata DK Digital Telephone 5/99 Features Call Pickup Directed Call Pickup This feature enables you to pick up calls ringing in, or calls held at other stations. ➤ To use directed call pickup ➤ To pick up a ringing CO line in a tenant system Group Pickup Stations can be assigned in system program...

Features Call Transfer with Camp-on Strata DK Digital Telephone 5/99 35 Page/Internal Call Pickup This feature picks up Internal (station to station), Group Page, and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to-station and then Page calls in...

36 Strata DK Digital Telephone 5/99 Features Call Waiting Call Waiting You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two camp-on tone beeps and the [DN] or Line LED flashes red (on-hold). If a call i...

Features Conference Calls Strata DK Digital Telephone 5/99 37 ➤ To answer a waiting call by disconnecting or transferring the current call Conference Calls This feature enables you to add other parties to an existing call. (If you have an LCD telephone, you can use Soft Keys to make a conference cal...

38 Strata DK Digital Telephone 5/99 Features Date/Time/Day Adjustment Notes ● If you receive a busy tone or no answer, press &QI7UQ to return to the original connection. ● The new station is not conferenced unless its user lifts the handset or presses a [DN] to answer. Date/Time/Day Adjustment T...

Features Direct Inward System Access (DISA) Strata DK Digital Telephone 5/99 39 DISA Calls - External 2. When you hear dial tone, dial a [DN]. You hear ring tone. When the station answers, you are connected. If the call is not answered after 6 rings or 24 seconds, (whichever comes first) you hear bu...

40 Strata DK Digital Telephone 5/99 Features Direct Station Selection (DSS) Buttons (Hotline) Direct Station Selection (DSS) Buttons (Hotline) This optional feature enables you to use a '66 button to connect directly to another station’s [PDN]. The DSS LED shows the status (idle/busy) of the station...

Features Door Lock(s) Strata DK Digital Telephone 5/99 41 ● If you press 'R1RW'LVWXUE while a call is ringing, the ringing stops. The LED continues to flash. Door Lock(s) Your telephone may have up to five 8QORFN'RRU button(s), which enables you to unlock a door. ➤ To unlock a door ➤ Press 8QORFN'RR...

42 Strata DK Digital Telephone 5/99 Features Door Phone(s) Door Phone(s) Door phones can be used to call digital/electronic telephones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door...

Features Door Phone(s) Strata DK Digital Telephone 5/99 43 ➤ To call/monitor a door phone ➤ To call from a door phone ...or to pick up door phone calls ringing someone else’s phone, press [DN] + . Note access is a system option that may not be turned on for your system. 1. With the handset off- hook...

44 Strata DK Digital Telephone 5/99 Features DTMF Tone Dialing with * and # DTMF Tone Dialing with * and # You may have to send and DTMF tones to some devices or services, such as a voice mail device or computer output service. DTMF tones are automatically enabled on stations with 6SHHG'LDO . If you...

Features Emergency Ringdown/Hotline Service Strata DK Digital Telephone 5/99 45 Emergency Ringdown/Hotline Service The Emergency Ringdown or Hotline Service feature enables standard telephones to automatically ring a designated extension by going off-hook. Digital telephones cannot perform this feat...

46 Strata DK Digital Telephone 5/99 Features Handsfree Monitoring Notes ● A [DN] must be pressed (or the handset must be taken off-hook) to actually answer the call. This is necessary before transferring or placing an internal call on hold. ● You can press 9RO ▲ or 9RO ▼ to control the volume of the...

Features ISDN Outgoing Calling Strata DK Digital Telephone 5/99 47 ISDN Outgoing Calling This feature enables you to make outgoing call using an Integrated Services Digital Network (ISDN) trunk, provided that you are connected to a Strata DK424, DK40i, or DK40 system with Release 4.0, or higher, and...

48 Strata DK Digital Telephone 5/99 Features Message Waiting Message Waiting If you call a busy station [DN] or its user does not answer, you can leave a message waiting indication at the station. The Msg LED at the called station flashes and the user can call you back by pressing the 0VJ button wit...

Features Message Waiting Strata DK Digital Telephone 5/99 49 ➤ To cancel the Msg light Message Waiting Light on [PhDN/MW] ➤ To respond to [PhDN/MW] ➤ To cancel [PhDN/MW] 3. After receiving the message(s), place the handset on hook. If the Msg LED continues to flash, you have more messages—repeat the...

50 Strata DK Digital Telephone 5/99 Features Microphone Cut-Off Message Waiting Light on Another Telephone ➤ To set a message waiting light on another telephone ➤ To cancel a message light set on another station ➤ Press [DN] and dial plus the [PDN] or [PhDN] that has the message light set. Microphon...

Features Off-hook Call Announce (OCA) Strata DK Digital Telephone 5/99 51 Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an off-hook, busy digital telephone. The called station must be set in system programming for this feature to...

52 Strata DK Digital Telephone 5/99 Features Off-hook Call Announce (OCA) HS-OCA ➤ To answer an HS-OCA talkback call ➤ To disconnect an HS-OCA call to your station ➤ Press 6SNU . The HS-OCA call disconnects. SP-OCA ➤ To answer an SP-OCA call ➤ Speak toward the microphone of your phone. You may want ...

Features Override Calls Strata DK Digital Telephone 5/99 53 Override Calls The available override features are: ♦ Busy Override (BOV) – enables you to send a muted ring tone to a busy station to indicate that a call is waiting. The BOV muted ring can be programmed for each station to be two muted ri...

54 Strata DK Digital Telephone 5/99 Features Override Calls Busy Override Do Not Disturb Override Executive Override ➤ After reaching a busy station, press . A muted tone is heard at the busy station, indicating that a call is waiting. The station number [ 210 ] displays. ➤ After reaching a station ...

Features Override Calls Strata DK Digital Telephone 5/99 55 Privacy Override Toll Restriction Override ➤ After reaching a busy station, press /LQH . Connected parties may hear an optional tone signal before you are connected. Your station’s LCD displays the CO line identification, Line 03 . The over...

56 Strata DK Digital Telephone 5/99 Features Page Announcements Page Announcements Station users can make page announcements to telephones and external speakers. ➤ To make a page announcement All Call Page You can make an All Call Page to digital/electronic telephones assigned to the “All Call Page ...

Features Privacy On-Line Strata DK Digital Telephone 5/99 57 Privacy On-Line With this feature, you can block those with Privacy Override from entering your CO line. The button does not block Busy or Executive Override. ➤ To set/cancel privacy ➤ Press 3ULYDF\RQ/LQH to set privacy. The LED lights ste...

58 Strata DK Digital Telephone 5/99 Features Release and Answer Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call using a button, instead of a hookswitch. When you receive the new call, the LED flashes red and you hear a muted, B...

Features Speakerphone Strata DK Digital Telephone 5/99 59 Speakerphone All digital telephone users can answer internal calls handsfree (on-hook), but only users with a speakerphone can make and receive calls without lifting the handset. Any digital telephone model with an “S” in the model name is eq...

60 Strata DK Digital Telephone 5/99 Features Speed Dial Speed Dial Speed Dial enables you to call a telephone number with a brief access code. There are two types of Speed Dial numbers: ♦ Station – assigned by individual station users to their own station and can only be dialed from the station that...

Features Speed Dial Strata DK Digital Telephone 5/99 61 ➤ To clear a telephone number on a Station Speed Dial button ➤ Repeat the previous procedure on See Page 60 , skipping Step 3 . ➤ To program one-touch telephone number dialing ➤ Repeat the previous procedure on See Page 60 , except for Step 3 ....

62 Strata DK Digital Telephone 5/99 Features Speed Dial—Advanced Features Speed Dial—Advanced Features Feature Access Codes You can program 6' (Speed Dial) buttons with feature access codes for a single feature or a sequence of features as long as the keyed dial pad characters do not exceed 20 digit...

64 Strata DK Digital Telephone 5/99 Features Speed Dial—Advanced Features Speed Dial Pause and Flash Storage Some Speed Dial numbers may require a pause (long or regular) or hookflash be included (e.g., tone delay requires a pause at the beginning of a Speed Dial number). Pickup 4 any ringing CO lin...

Features Speed Dial—Advanced Features Strata DK Digital Telephone 5/99 65 Speed Dial Number Linking You can link any of the Station Speed Dial numbers to System Speed Dial codes or to any of the optional buttons associated with these codes. This enables up to 36 digits to be stored under one Station...

66 Strata DK Digital Telephone 5/99 Features Speed Dial—Advanced Features Linked Speed Dial Example The System Administrator can store a CO line access code plus international long distance dialing codes in System Speed Dial locations (See Table 16 on page 112 ). You link the System Speed Dial code ...

Features Timed Reminders Strata DK Digital Telephone 5/99 67 Chain Dialing Speed Dial Numbers You can call two or more Speed Dial numbers during one call. This enables you to add additional parties (conference calls) to your conversation with Speed Dialing. It also allows dialing of a stored code, s...

68 Strata DK Digital Telephone 5/99 Features Timed Reminders ➤ To cancel a Timed Reminder 4. Enter desired LCD message station number ( ~ ) or system number ( ~ ) ...or enter if your telephone does not have an LCD or if you do not want a message to display when the time reminder tone sounds. 5. Pres...

Features Tone/Pulse Dialing Strata DK Digital Telephone 5/99 69 Tone/Pulse Dialing With some older Central Offices, you may have to make calls on CO lines that are programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial in order to access remote equi...

70 Strata DK Digital Telephone 5/99 Features Two (Tandem) CO Line Connection CO Buttons This feature allows a station user to connect two CO lines, then drop out of the conversation. On some systems, both CO /LQH buttons (or 3RROHG/LQH*US buttons) must appear on your telephone to allow Tandem connec...

Features Two (Tandem) CO Line Connection Strata DK Digital Telephone 5/99 71 3. Press another CO /LQH ...or 3RROHG/LQH *US and dial a telephone number. ...or on some systems, you can press &QI 7UQ and dial a CO line access code followed by a telephone number. It is not necessary to have both CO ...

72 Strata DK Digital Telephone 5/99 Features Voice Mail Integration Supervision ➤ To supervise a tandem call and release it Voice Mail Integration This section explains how to program your telephone for Call Forward and retrieve messages when using a Toshiba Voice Mail System with your Strata DK sys...

Features Voice Mail Integration Strata DK Digital Telephone 5/99 73 ➤ To assign a voice mail message mailbox number Note This procedure is required for the initial storage of VM ID code to the Toshiba Voice Mail system. Once programmed, these digits remain in memory until changed. To change the code...

74 Strata DK Digital Telephone 5/99 Features Voice Mail Integration ➤ To retrieve messages with 0VJ or [PhDN/MW] button ➤ Press 0VJ [PhDN/MW] button with flashing LED. ➤ To cancel automatic retrieval ➤ Press [DN] + + 5HGLDO . Multiple Message Retrieval (LCD Telephones) 2. Enter the voice mail system...

Features Voice Mail Integration Strata DK Digital Telephone 5/99 75 Call Forward to Voice Systems By setting Call Forward to the Toshiba Voice Mail System on your telephone, callers are automatically connected to your voice mailbox. Note &DOO)RUZDUG buttons can only be used to Call Forward [PDNs...

Strata DK Digital Telephone 5/99 77 LCD Operation 3 This chapter covers the LCD, its buttons and displays. Special features available only with the LCD are described in detail and step-by-step instructions on using them are given. (For digital telephone standard features, see Chapter 2 – Features .)...

LCD Operation Soft Keys Strata DK Digital Telephone 5/99 79 Exit from any Mode Soft Keys The Soft Key feature provides a quick-and-easy way to access frequently-used features during a call. When Soft Keys are on, they replace the Mode, Page, and Scroll functions. When your telephone is idle, Soft Ke...

80 Strata DK Digital Telephone 5/99 LCD Operation Soft Keys Soft Key Display Abbreviated Soft Key feature prompts display on the LCD above the Control buttons ( 0RGH , 3DJH , and 6FUROO ). In the following example, you would press 0RGH for the TRNS function, 3DJH for CONF and 6FUROO for PGE . If the...

LCD Operation Soft Keys Strata DK Digital Telephone 5/99 81 If you press RTRN , you will have to repeat the previous step if you wish to return to transfer, conference, or page. 2. To transfer to a station, press STA ( 3DJH ) . 3. Dial a station number. The name and/or number [203] displays for abou...

82 Strata DK Digital Telephone 5/99 LCD Operation Soft Keys Soft Key Prompts Table 9 provides definitions of all of the Soft Key prompts that could appear on your LCD. Table 9 Soft Key Prompts Soft Key Definition ABR Activates Automatic Busy Redial after dialing a busy outside telephone number. ACB ...

LCD Operation Busy Lamp Field (BLF) Display Strata DK Digital Telephone 5/99 83 Busy Lamp Field (BLF) Display This feature displays when a station is busy or ringing on any type of [DN] or CO line. If all or a telephone’s [PDNs] are in use on another telephone(s), the telephone shows busy on the BLF...

84 Strata DK Digital Telephone 5/99 LCD Operation Caller ID/ANI/DNIS Information Mode Caller ID/ANI/DNIS Information Mode Automatic Number Identification (ANI) information cannot co-exist on the same telephone LCD with Dialed Number Identification Service (DNIS) information. If your system is progra...

LCD Operation Call Park Orbit List Display Strata DK Digital Telephone 5/99 85 Table 10 DNIS/ANI Samples *Caller ID numbers do not display CN: before the number, whereas ANI does. Call Park Orbit List Display This feature enables you to monitor (view) the calls that are parked at your station. Funct...

86 Strata DK Digital Telephone 5/99 LCD Operation Retrieve and Auto Dial Lost Calls Retrieve and Auto Dial Lost Calls The system automatically saves the numbers for all calls that ring at your telephone, but are unanswered (lost calls). This feature enables you to view the stored information, view t...

LCD Operation Messages, Memos, and Name Display Strata DK Digital Telephone 5/99 87 ➤ To Auto Dial the lost call Messages, Memos, and Name Display The LCD on your telephone can be used to send or receive messages to/from other LCD telephone users (sample shown at right). It can also display the name...

88 Strata DK Digital Telephone 5/99 LCD Operation Messages, Memos, and Name Display ➤ To enter LCD characters 1. Access message/ memo/name display. A cursor (—) appears at the first character in the display. 2. Enter the message/ name/memo (up to 32 alphanumeric characters), using the following dial...

LCD Operation Messages Strata DK Digital Telephone 5/99 89 Messages There are three basic LCD message functions: ♦ Advisory messaging enables you to store an informative message for LCD telephones that call your phone. ♦ Silent messaging enables you to write a message that you can send to busy LCD t...

90 Strata DK Digital Telephone 5/99 LCD Operation Messages System Messages 60~64 System messages 60~64 are standard messages. You can “fill in the blanks” of messages 62~64 (see below). Example: Message 64 can be edited to read RETURN ON JAN. 4 . Callers with LCD phones will see that message when th...

LCD Operation Messages Strata DK Digital Telephone 5/99 91 ➤ To set an advisory message for incoming calls 4. Repeat Steps 1~3 for any additional messages you want to store. 5. Press /&'0VJ 6HOHFW ...or 6SNU . The message displays on your LCD an Advisory Message (see below). To cancel the messag...

92 Strata DK Digital Telephone 5/99 LCD Operation Messages ➤ To cancel an advisory message that has been set at your station ➤ Press /&'0VJ6HOHFW ...or [PDN] + + 6SNU . The LED goes out. If a station message was sent, this procedure does not erase it. ➤ To set a advisory station message for a re...

LCD Operation Messages Strata DK Digital Telephone 5/99 93 Message Notifications With an LCD telephone, you can set short messages (up to 32 characters) that display to callers with LCD telephones. Any station can record a message; however, only stations with an LCD are able to see the stored messag...

94 Strata DK Digital Telephone 5/99 LCD Operation Messages ➤ To receive a notification station message ➤ Press 0VJ when your telephone Msg LED is flashing. ➤ To cancel the message from the telephone that set the message Group Notification Station Messaging This feature enables a station to set a Cal...

LCD Operation Messages Strata DK Digital Telephone 5/99 95 ➤ To receive a notification message ➤ Press 0VJ . ➤ To cancel the message from the telephone that set the message ➤ Press [PDN] and dial ;;; , where XXX is the [PDN] of the telephone that set the message. Silent Messaging (Busy Station) An a...

96 Strata DK Digital Telephone 5/99 LCD Operation Memos ➤ To return to a busy station message after receiving a busy station message Memos Speed Dial Memos You can store names (12 characters max.) for each of 40 station speed dial numbers. The memo pad of names can be scrolled to select the appropri...

LCD Operation Memos Strata DK Digital Telephone 5/99 97 ➤ To display the Speed Dial number and memo ➤ Press 0RGH + ;a; , where X~X is the speed dial number to be displayed. ➤ To dial a Speed Dial number ➤ To check a speed dial number 4. Enter the name or memo (12 characters maximum). The name appear...

98 Strata DK Digital Telephone 5/99 LCD Operation Name/Number Display Timed Reminders See “Timed Reminders” on Page 67 . Name/Number Display This feature enables you to enter a name/title, telephone number, location, etc. in system memory. This name/title (e.g., LOBBY) displays on your station’s LCD...

LCD Operation Name/Number Display Strata DK Digital Telephone 5/99 99 ➤ To clear name/number display 2. Enter the new information (up to 16 characters, e.g., user name and station number). See “To enter LCD characters” on Page 88 . 3. Press 6SNU . The information is stored and appears on the top lin...

100 Strata DK Digital Telephone 5/99 LCD Operation Name/Number Display ➤ To erase name/number display 1. Press [DN] + . Current information displays on the lower line of the LCD. 2. Press in the alpha mode to enter blanks. Blank characters replace the information. 3. Press 6SNU . The information is ...

Strata DK Digital Telephone 5/99 101 Add-on Module/DSS Console 4 This chapter provides an equipment overview of the following two optional units and describes the features buttons and their associated LEDs. ♦ Digital Add-on Module (DADM) – add 20 feature buttons to 2000-series digital telephones. Up...

102 Strata DK Digital Telephone 5/99 Add-on Module/DSS Console DADM 209 208 207 206 205 204 203 202 201 200 219 218 217 216 215 214 213 212 211 210 229 228 227 226 225 224 223 222 221 220 239 238 237 236 235 234 233 232 231 230 First DADM Second DADM 2038 Figure 4 Example Button Assignments for the ...

Add-on Module/DSS Console DSS Console Strata DK Digital Telephone 5/99 103 DSS Console The DSS console operates alongside of a digital telephone to provide the telephone with 60 additional feature buttons. The buttons can be programmed for [DSS], CO line access, All Call Page, Night Transfer, and St...

104 Strata DK Digital Telephone 5/99 Add-on Module/DSS Console [DSS] Button [DSS] Button The Direct Station Select [DSS] button can appear on both the DADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. It can be used to transfer an outside call to...

Add-on Module/DSS Console Features Strata DK Digital Telephone 5/99 105 Call Transfer with Camp-on You can transfer a call to a busy station from either a DSS console or an DADM. Use the [DSS] to transfer the call, even though the [DSS] LED associated with the station you are “transferring to” is re...

106 Strata DK Digital Telephone 5/99 Add-on Module/DSS Console Features Call Answering (CO Line) If your DADM or DSS console is equipped with a /LQH button, you can answer CO line calls from the DADM or DSS console as you would from a digital telephone. See Chapter 2 – Features for detailed informat...

Add-on Module/DSS Console Features Strata DK Digital Telephone 5/99 107 ➤ To override call forward with your DSS Console ➤ Press the station [DSS] set for call forward. Night Transfer You can use the DSS console to make the system ring different telephones for incoming calls during different times o...

Strata DK Digital Telephone 5/99 109 Access Codes A This appendix contains access codes for outside Speed Dial numbers, CO lines, Paging Group and Paging Zone Codes. CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a &2 or /LQH button, you c...

110 Strata DK Digital Telephone 5/99 Add-on Module/DSS Console Feature Access Codes Notes ♦ accesses LCR or a general line group. ♦ a accesses line groups 1~16, respectively. ♦ a accesses individual lines 1~200, respectively. Feature Access Codes See Table 7 on page 63 . Paging Access Codes Your tel...

Add-on Module/DSS Console Speed Dial Access Codes Strata DK Digital Telephone 5/99 111 Speed Dial Access Codes The number of station and system speed dial numbers available to you depends on the size of your company’s telephone system. Check with your System Administrator to find out which codes app...

Strata DK Digital Telephone 5/99 113 Centrex Application B Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system.Your telephone may have access to one or more of the enhanced Centrex features listed below: Flexib...

114 Strata DK Digital Telephone 5/99 Add-on Module/DSS Console Delayed Ringing Delayed Ringing CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing.

Strata DK Digital Telephone 5/99 115 Button Labels C All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. The...

Strata DK Digital Telephone 5/99 121 Index A about this book conventions , ix how to use this guide , viii organization , viii related documents , x ABR , 20 ACB , 21 access code using , 25 access codes , 109 CO Line , 109 feature , 62 speed dial , 111 account code calls , 17 emergency override of f...