Toshiba 255- Manuals

1. OVERVIEW This chapter gives an overview of the printing functions. Features and Functions ........................................................................................................... 6 About Printer Drivers ..............................................................................

1 OVERVIEW 6 Features and Functions Features and Functions Extensive Client Platform Support This equipment supports printing from IBM-compatible PC, Macintosh, and UNIX/Linux workstations. Not all features are supported on all platforms, however. Various Port Options You can map this equipment to p...

1 OVERVIEW About Printer Drivers 7 About Printer Drivers Printer drivers required for each OS are included in the Client Utilities CD-ROM. For instructions on how to install them, refer to the Software Installation Guide . „ For Macintosh The printer driver required for Macintosh OSs is included in ...

2. PRINTING FROM WINDOWS This chapter describes the instructions on how to print from a Windows computer. Before Using the Printer Driver............................................................................................. 10 Configuring the options .............................................

2 PRINTING FROM WINDOWS 10 Before Using the Printer Driver Before Using the Printer Driver Before printing, you have to configure the following option: y Configuration SettingsTo use optional devices such as optional drawers, Finisher or Hole Punch Unit, you must first configure these devices. The f...

2.PRINTING FROM WINDOWS Before Using the Printer Driver 11 2 PRINTING FROM WINDOWS 2 Select the printer driver for this equipment, and click the [File] menu, [Run as administrator] and select [Properties]. Enter the administrator password if required. y If the [File] menu is not displayed, press [Al...

2 PRINTING FROM WINDOWS 12 Before Using the Printer Driver 6 Set the following options and click [OK]. Drawer 1 — Select the size and type of paper that is loaded in the 1st Drawer. Drawer 2 — Select the size and type of paper that is loaded in the 2nd Drawer. Drawer 3 — Select the size and type of ...

2.PRINTING FROM WINDOWS Before Using the Printer Driver 13 2 PRINTING FROM WINDOWS Entering department code 1 Click the [Start] menu, [Control Panel], [Hardware and Sound] and select [Printer]. The Printers folder appears. y For Windows XP or Windows Server 2003Click the [Start] menu and select [Pri...

2 PRINTING FROM WINDOWS 14 Before Using the Printer Driver „ Copying the PPD file for Windows The Client Utilities CD-ROM contains a printer description file for popular Windows applications. For applications not allowing the automatic installation of PPD files, copy the PPD file to a proper directo...

2 PRINTING FROM WINDOWS Printing from an Application 15 Printing from an Application This section describes how to print a document from an application. P.15 “Considerations and limitations” P.16 “How to print” „ Considerations and limitations y When the User Management Setting is enabled on the equ...

2 PRINTING FROM WINDOWS 16 Printing from an Application „ How to print Once you have installed the printer driver and configured it properly, you can print directly from most Windows applications. Simply choose the Print command from your application.You can print using the various functions by sett...

2.PRINTING FROM WINDOWS Printing from an Application 17 2 PRINTING FROM WINDOWS 5 Click [Print] to print a document.

2 PRINTING FROM WINDOWS 18 Setting Up Print Options Setting Up Print Options Print Options are the attributes you set to define the way a print job is processed. For example, the private print and proof print options determine how the copier manages your print job. To find the printing instructions ...

2.PRINTING FROM WINDOWS Setting Up Print Options 19 2 PRINTING FROM WINDOWS In order to print a document using profiles, you must first create the saved profile. P.19 “Saving profiles” Once you save a profile, you can apply its settings to a print job. P.20 “Loading profile” You can also delete unne...

2 PRINTING FROM WINDOWS 20 Setting Up Print Options Loading profile 1 Select a profile in the [Profile] box. The setting options in the profile are reflected on each tab. To restore the default settings after you select the profile, click [Restore Defaults] on each tab. Selecting [None] on the [Prof...

2.PRINTING FROM WINDOWS Setting Up Print Options 21 2 PRINTING FROM WINDOWS „ Print options This section describes print options in each tab of the printer driver. This section will help you to find the description of specific print options, or understand the functions of each print option. How to d...

2 PRINTING FROM WINDOWS 22 Setting Up Print Options - [Effect] tab The [Effect] tab contains print options that add the effects to your print jobs such as Watermarks, Overlay Image printing and so on. P.41 “[Effect] tab” - [Others] tab The [Others] tab contains special features such as toner save, c...

2.PRINTING FROM WINDOWS Setting Up Print Options 23 2 PRINTING FROM WINDOWS y If the print job has several pages in the document, only the first page of the document will be saved as an overlay file. y Both the overlay file and the documents on which you superimpose the overlay image must be created...

2 PRINTING FROM WINDOWS 24 Setting Up Print Options ‰ [Basic] tab The [Basic] tab contains basic print operation settings, such as the original paper size, print paper size, paper source, paper type, number of copies, orientation, and so on. 1) Original Paper Size This option selects the size of a d...

2.PRINTING FROM WINDOWS Setting Up Print Options 25 2 PRINTING FROM WINDOWS 4) Paper Source This option selects the paper source. Please select a paper source that correlates with the printing size. - Auto — Automatically selects the paper set in this equipment according to the printed document size...

2 PRINTING FROM WINDOWS 26 Setting Up Print Options Primary Tab Dialog 1) Tab Manufacturer Select the product name of the tab paper that you use. This equipment supports following tab paper. If you use tab papers other than those above, select [Custom]. When you select [Custom], you must specify the...

2.PRINTING FROM WINDOWS Setting Up Print Options 27 2 PRINTING FROM WINDOWS y The tab paper cannot be fed from the Large Capacity Feeder (optional) and drawers. y When you place the tab paper on the Bypass Tray, make sure the tab side of the paper is facing outward. The job will be output to the exi...

2 PRINTING FROM WINDOWS 28 Setting Up Print Options - Group Copies — Select this option for group-printing (1, 1, 1... 2, 2, 2... 3, 3, 3...). - Rotated Sort Copies — Select this option for rotate sort-printing. y [Group Copies] and [Rotated Sort Copies] can be selected only when more than 1 copy is...

2.PRINTING FROM WINDOWS Setting Up Print Options 29 2 PRINTING FROM WINDOWS y 2-Sided printing cannot be set when the following paper size is selected at the [Print Paper Size] box in the [Basic] tab. - A6- A4 Tab- Letter Tab- Env-Com10 (4 1/8 x 9 1/2”)- Env-Monarch (3 7/8 x 7 1/2”)- Envelope DL (11...

2 PRINTING FROM WINDOWS 30 Setting Up Print Options - Upper Left — Select this option to staple the printed document in the upper left. - Upper Right — Select this option to staple the printed document in the upper right. - Center Top — Select this option to double staple the printed document along ...

2.PRINTING FROM WINDOWS Setting Up Print Options 31 2 PRINTING FROM WINDOWS y The selectable options vary depending on the paper size. y The “Staple” option is available only when the Finisher (optional) is installed. y [Center Double] can be selected only when the Saddle Stitch Finisher (optional) ...

2 PRINTING FROM WINDOWS 32 Setting Up Print Options 6) Use Custom Margin Select this check box to set the margin on the printed pages. When this box is selected, click [Details] to set the margins in the [Custom Margin] dialog box.The margin range is between 4.2 mm and 100 mm (0.17 inches and 3.94 i...

2.PRINTING FROM WINDOWS Setting Up Print Options 33 2 PRINTING FROM WINDOWS 3) Margin - Center This option sets the gutter in the center of a two sided page. You can enter up to 0.50 inches (12.70 mm). The printed images will be reduced according to the margin setting. 4) Margin - Outer This option ...

2 PRINTING FROM WINDOWS 34 Setting Up Print Options ‰ [Paper Handling] tab The [Paper Handling] tab allows you to enable Front Cover printing, Back Cover printing, Inserting Pages, and Interleaving Pages. y “Use Front Cover”, “Use Back Cover”, “Insert Pages” and “Interleave Pages” are not available ...

2.PRINTING FROM WINDOWS Setting Up Print Options 35 2 PRINTING FROM WINDOWS The selectable values in the [Source] box vary depending on the optional devices installed on this equipment and their configuration in the [Configuration] tab. Print Style This option selects how you want to print a front c...

2 PRINTING FROM WINDOWS 36 Setting Up Print Options 4) Insert Pages This option sets sheet insertion printing which allows you to insert a sheet between pages, or print a specific page on a sheet fed from a tray other than the Paper Source option selected in the [Basic] tab.This option is useful whe...

2.PRINTING FROM WINDOWS Setting Up Print Options 37 2 PRINTING FROM WINDOWS Insert Pages 1) Page Enter the page number where the sheet is to be inserted.When [Blank] is selected from the [Print Style] box, the blank sheet is inserted before the entered pages.When [1 Side] is selected from the [Print...

2 PRINTING FROM WINDOWS 38 Setting Up Print Options 9) Image Shift Width Enter the width to shift the printed image.For example, if you want to print text on the tab extension of Letter Tab paper, create a Letter sized document and input the text on the right side. Specify the distance the printed i...

2.PRINTING FROM WINDOWS Setting Up Print Options 39 2 PRINTING FROM WINDOWS y If [Blank] is selected while 2-sided printing is performed, and you enter an even numbered page (printed on the back side of the paper) for the [Pages] box, the specified page will be blank. The desired blank sheet is inse...

2 PRINTING FROM WINDOWS 40 Setting Up Print Options ‰ [Image Quality] tab The [Image Quality] tab allows you to select how images are printed. You can easily select appropriate image quality depending on the type of document. 1) Halftone This option sets how halftones are printing. PCL6 Printer Driv...

2.PRINTING FROM WINDOWS Setting Up Print Options 41 2 PRINTING FROM WINDOWS ‰ [Effect] tab The [Effect] tab contains print options that add effects to your print jobs such as Watermarks, Overlay Image printing, Rotate printing, Mirror printing, and Negative printing. [Effect] tab for PCL6 [Effect] t...

2 PRINTING FROM WINDOWS 42 Setting Up Print Options [Add] Click this button to create a new watermark. The [Watermark] dialog box will appear upon clicking this button. P.43 “Add/Edit Watermark” [Edit] Select a watermark from the [Watermark] box and click [Edit] to edit the watermark. The [Watermark...

2.PRINTING FROM WINDOWS Setting Up Print Options 43 2 PRINTING FROM WINDOWS 5) Negative/Positive Select this check box to perform negative printing of an image. y This print option is not displayed for the PCL6 printer driver. y Negative printing may not be applied when the application gives priorit...

2 PRINTING FROM WINDOWS 44 Setting Up Print Options 11) Draw as Outline Select this option to print an outline type of watermark. 12) Transparency Select this option to print a transparent watermark. When you select this option, set the transparency from 0 (darker) to 100% (lighter) in units of 1%. ...

2.PRINTING FROM WINDOWS Setting Up Print Options 45 2 PRINTING FROM WINDOWS 2) Toner Save Select this check box to print in toner save mode. When the toner save mode is enabled, printing may become lighter. 3) Do not Print Blank Pages Select this check box to ignore blank pages for printing. If Wate...

2 PRINTING FROM WINDOWS 46 Setting Up Print Options y When the User Management Setting is enabled on the equipment, the User Management Setting is used to manage the print jobs instead of the department code. In that case, the user name that is entered to log in to your computer is used for the auth...

2.PRINTING FROM WINDOWS Setting Up Print Options 47 2 PRINTING FROM WINDOWS 13) [Restore All Defaults] Click this button to return settings in all the tab menus other than the [Font] and [Configuration] tab menus to the default ones. When you click this button, a confirmation dialog box will appear....

2 PRINTING FROM WINDOWS 48 Setting Up Print Options PostScript Settings 1) Output Format This option selects the output format for printing. - ASCII — Select this option to send in ASCII data format. - Encapsulated PostScript (EPS) — Select this option to send in EPS format. - Tagged BCP — Select th...

2.PRINTING FROM WINDOWS Setting Up Print Options 49 2 PRINTING FROM WINDOWS ‰ [Fonts] tab The [Fonts] tab allows you to select how the TrueType fonts are printed. The [Fonts] tab can be displayed only from the Printers folder (and not displayed when displaying the properties from the application’s p...

2 PRINTING FROM WINDOWS 50 Setting Up Print Options 1) TrueType Options This option sets how to print TrueType fonts. - Always Use TrueType Fonts — Select this option to print the document the same as the print image shown on the screen. All TrueType fonts are extracted on the system for printing. -...

2.PRINTING FROM WINDOWS Setting Up Print Options 51 2 PRINTING FROM WINDOWS ‰ [Configuration] tab The [Configuration] tab allows you to configure options. When any optional unit is installed in this equipment, set the configuration of the machine on this tab. The [Configuration] tab can be displayed...

2 PRINTING FROM WINDOWS 52 Setting Up Print Options - Saddle Stitch Finisher — Select this option when the Saddle Stitch Finisher MJ-1025 (optional) is installed. - Job Separator — Select this option when the Job Separator MJ-5004 (optional) is installed. - Offset Tray — Select this option when the ...

2.PRINTING FROM WINDOWS Setting Up Print Options 53 2 PRINTING FROM WINDOWS Drawer Settings 1) Paper Size Select the paper size set in each drawer. 2) Paper Type Select the paper type set in each drawer. 3) Attribute Select the attribute of the paper. When you set the attribute, the drawer will be s...

2 PRINTING FROM WINDOWS 54 Setting Up Print Options Account Settings When SNMP communication is enabled, the following account information is automatically obtained from the equipment. 1) Use User Authentication Select this check box to enable the user management function. 2) User Name The user name...

2 PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 55 Printing with the Best Functions for Your Needs In this section, procedures are given to print various types of print jobs, using the layout and finishing options. Read this section before starting printing and select a proce...

2 PRINTING FROM WINDOWS 56 Printing with the Best Functions for Your Needs 5 Select the [Time] box and click the spin button to change the time. y To change the hour, select the hour number and click the spin button. y To change the minute, select the minute number and click the spin button. 6 Click...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 57 2 PRINTING FROM WINDOWS 8 Select the desired user name and press [PASSWORD]. When you enter the nickname for the [User name (Alias)] box on the [Others] tab, and send the job to the equipment, its nickname will be displayed o...

2 PRINTING FROM WINDOWS 58 Printing with the Best Functions for Your Needs ‰ Printing Proof Print jobs You can print out one proof copy as a trial first. This feature helps to prevent wasting paper. After viewing the first copy, you can decide whether to print out the remaining copies or cancel the ...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 59 2 PRINTING FROM WINDOWS ‰ Creating an overlay file You can save up to 20 documents as overlay files using the printer driver. You can print an overlay on the foreground or background of a document. To do that, you must first ...

2 PRINTING FROM WINDOWS 60 Printing with the Best Functions for Your Needs ‰ Storing to e-Filing The Store to e-Filing feature allows you to send print jobs to e-Filing on this equipment. The job stored to e-Filing can then be printed from the touch panel display at a later time. It can also be comp...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 61 2 PRINTING FROM WINDOWS 6 If you print the job as well as saving to the public box, select the [Print] check box. 7 Click [OK]. 8 Click [OK] or [Print] to send the print job. The print job is saved to the public box. Saving a...

2 PRINTING FROM WINDOWS 62 Printing with the Best Functions for Your Needs „ Layout and finishing options in the [Basic] tab menu Using the printer driver, you can set various layout options to suit your preferences. In this section, various printing functions enabled with the [Basic] tab menu are e...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 63 2 PRINTING FROM WINDOWS „ Layout and finishing options in [Finishing] tab menu Using the printer driver, you can set various layout options to suit your preferences. In this section, various printing functions enabled with th...

2 PRINTING FROM WINDOWS 64 Printing with the Best Functions for Your Needs Sorting printed documents horizontally and vertically for each copy The rotate sort mode can be enabled only when printing on Letter, A4, B5, or 16K. 1 Display the [Basic] tab menu. 2 Enter the number of copies to be printed ...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 65 2 PRINTING FROM WINDOWS ‰ Making a booklet Printing in normal booklet mode produces a document that, when folded, becomes a properly paginated booklet or magazine-style publication. You can even create bound booklets that are...

2 PRINTING FROM WINDOWS 66 Printing with the Best Functions for Your Needs Letter-Half on Letter — Select this option to print a 1/2 Letter size booklet. Every 2 pages are printed on Letter paper to fit on half a sheet. LT on LD — Select this option to print a Letter size booklet. Every 2 pages are ...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 67 2 PRINTING FROM WINDOWS ‰ Printing several pages on one sheet The N-up feature allows you to print several pages of a document on one sheet of paper. This feature is very useful for browsing a large number of pages for appear...

2 PRINTING FROM WINDOWS 68 Printing with the Best Functions for Your Needs ‰ Stapling You can staple sets of paper. Stapling is not available if a Finisher (optional) is not installed. Stapling the paper 1 Display the [Finishing] tab menu. 2 Select the [Staple] check box. Select a stapling option. y...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 69 2 PRINTING FROM WINDOWS ‰ Hole punching Select this function to punch holes in printed sheets of paper. Hole punching is not available if a Hole Punch Unit (optional) is not installed. Punching holes 1 Display the [Finishing]...

2 PRINTING FROM WINDOWS 70 Printing with the Best Functions for Your Needs „ Finishing options in the [Paper Handling] tab menu Using the printer driver, you can set various layout options to suit your preferences. In this section, various printing functions enabled with the [Paper Handling] tab men...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 71 2 PRINTING FROM WINDOWS 5 Enter the page numbers at which you want to insert the sheet in each [Page] box and select the [Print Style], [Paper Source], and [Paper Type] options as required. 6 Set any other print options as re...

2 PRINTING FROM WINDOWS 72 Printing with the Best Functions for Your Needs „ Finishing options in the [Effect] tab menu Using the printer driver, you can set various layout options to suit your preferences. In this section, various printing functions enabled with the [Effect] tab menu are explained....

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 73 2 PRINTING FROM WINDOWS Creating or editing a watermark 1 Click [Add] to create a new watermark, or select a watermark that you want to edit and click [Edit] to edit the watermark. The [Watermark] dialog box appears. 2 Adjust...

2 PRINTING FROM WINDOWS 74 Printing with the Best Functions for Your Needs Deleting a watermark You can delete the default watermarks. However, they cannot be restored by clicking [Restore Defaults]. 1 Select the watermark that you want to delete at the [Watermark] box. 2 Click [Delete]. The [Confir...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 75 2 PRINTING FROM WINDOWS 4 Set any other print options as required and click [OK]. 5 Click [OK] or [Print] to send the print job. The print job is printed with the overlay image. Deleting an overlay image 1 Select an overlay i...

2 PRINTING FROM WINDOWS 76 Printing with the Best Functions for Your Needs „ Using various types of paper This equipment allows you to print on various types of paper. The procedure below is for print jobs which require precautions before placing paper. P.76 “Printing on tab paper” P.78 “Printing on...

2.PRINTING FROM WINDOWS Printing with the Best Functions for Your Needs 77 2 PRINTING FROM WINDOWS 3 When printing a document, display the [Basic] tab menu of the printer driver properties, select document size in the [Original Paper Size] box, and select either [Letter Tab] or [A4 Tab] (according t...

2 PRINTING FROM WINDOWS 78 Printing with the Best Functions for Your Needs ‰ Printing on paper larger than standard sizes The procedure below is for printing on paper larger than standard sizes defined in the custom paper size setting. (Largest size: 11.70 x 17 inches (297 x 432 mm)) Custom paper si...

3. PRINTING FROM MACINTOSH This chapter provides the instructions on how to print from a Macintosh computer. Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x .............................. 80 Considerations and limitations...............................................................

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 81 3 PRINTING FROM MACINTOSH „ How to print from Mac OS X 10.2.4 to Mac OS X 10.5.x You do not need to switch printers before starting printing because they are all managed under the setting of [Print & ...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 83 3 PRINTING FROM MACINTOSH „ Page Setup dialog on Mac OS X 10.2.4 to Mac OS X 10.5.x The [Page Setup] dialog boxes can be displayed by selecting the [Page Setup] command from the [File] menu of the applica...

3 PRINTING FROM MACINTOSH 84 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x ‰ Custom Page Sizes The PPD file for this equipment supports the Custom Page Sizes.The procedure to create the Custom Page Size varies between the Mac OS X 10.4.x to Mac OS X 10.5.x and Mac OS X 10.2.8 to...

3 PRINTING FROM MACINTOSH 86 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x Creating Custom Page Size on Mac OS X 10.2.8 to Mac OS X 10.3.x 1 Select [Custom Paper Size] in the [Settings] box. The Custom Paper Size menu is displayed. 2 Click [New]. A new custom page size name is a...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 87 3 PRINTING FROM MACINTOSH 4 Enter the width and height in the [Page Size] boxes, and enter the printer margins in the [Printer Margins] boxes. y In the [Printer Margins] box, enter “0.17” inches. y You ca...

3 PRINTING FROM MACINTOSH 88 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x „ Print dialog on Mac OS X 10.3.x to Mac OS X 10.5.x The [Print] dialog boxes can be displayed by selecting the [Print] command from the [File] menu of the application. The [Print] dialog boxes are differ...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 89 3 PRINTING FROM MACINTOSH ‰ Layout In the Layout menu, you can set N-up printing (multiple pages per sheet). 1) Pages per Sheet This option sets the number of multiple pages printed on one sheet. The page...

3 PRINTING FROM MACINTOSH 90 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x - Short-edge binding — Select this option to bind along the short edge side of the paper. The direction to be printed on the back side of the paper differs depending on the orientation. ‰ Output Options I...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 91 3 PRINTING FROM MACINTOSH ‰ Paper Handling In the Paper Handling menu, you can set Reverse page order printing and Odd or Even numbered page printing.The screens in the Paper Handling menu vary between Ma...

3 PRINTING FROM MACINTOSH 92 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x Mac OS X 10.5.x 1) Page To Print Select whether all pages will be printed or only odd or even pages will be printed. 2) Destination Paper Size Select the output paper size. The paper size selected in the ...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 93 3 PRINTING FROM MACINTOSH ‰ Color Matching The Color Matching menu that is specific to color printers is not available for this equipment. This menu is displayed only for Mac OS X 10.5.x. ‰ Cover Page In ...

3 PRINTING FROM MACINTOSH 94 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x ‰ Error Handling In the Error Handling menu, you can set how to report a PostScript error. This menu is displayed only for Mac OS X 10.3.x to Mac OS X 10.4.x. 1) PostScript Errors This sets whether to pri...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 95 3 PRINTING FROM MACINTOSH ‰ Print Mode In the Print Mode menu, you can set the way this equipment handles the print job. This menu allows you to enable various job types, such as Private Print, Proof Prin...

3 PRINTING FROM MACINTOSH 96 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 3) Do not Print Blank Pages Select whether to ignore blank pages for printing. y When more than 2 is selected at the [Page per Sheet] option in the Layout menu, the blank pages will be printed. y Pages wi...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 99 3 PRINTING FROM MACINTOSH y This option can be selected when the optional Finisher is installed. y Only [Upper Left (Portrait)/Upper Right (Landscape)] can be selected when the Hanging Finisher (optional)...

3 PRINTING FROM MACINTOSH 100 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 1) Use Front Cover This option sets front cover printing which allows you to insert or print a cover on a sheet fed from a different drawer or the bypass tray.To enable cover printing, select this check ...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 101 3 PRINTING FROM MACINTOSH Quality In the Quality menu, you can specify various image quality features. 1) Halftone This option sets how to print halftones. - Auto — Select this option to print using prop...

3 PRINTING FROM MACINTOSH 102 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x „ Print dialog on Mac OS X 10.2.x The [Print] dialog boxes can be displayed by selecting the [Print] command from the [File] menu of the application. The [Print] dialog boxes are different between Mac OS...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 103 3 PRINTING FROM MACINTOSH 1) Pages per Sheet This option sets the number of multiple pages to be printed on one sheet. The pages are reduced to fit the selected paper size automatically and are printed. ...

3 PRINTING FROM MACINTOSH 108 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x - Long Edge Punch with 180 degree rotation — Select this option to create holes on the right side for a portrait document, or on the bottom for a landscape document. - Short Edge Punch with 180 degree ro...

3 PRINTING FROM MACINTOSH 110 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x Printing Modes In the Printing Modes menu, you can set the way this equipment handles the print job. This menu allows you to enable various job types, such as Private Print, Proof Print and Hold Print. 1...

3.PRINTING FROM MACINTOSH Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x 111 3 PRINTING FROM MACINTOSH Printing Modes DC In the Printing Modes DC menu, you can specify your department code, if the Department Code option is enabled on the equipment. Before specifying the departmen...

3 PRINTING FROM MACINTOSH 112 Printing from an Application on Mac OS X 10.2.4 to Mac OS X 10.5.x Private Document Password In the Private Document Password menu, you can specify the Document ID number for the private job. It is recommended to specify the Private Document Password when you select to ...

4. PRINTING FROM UNIX/Linux This chapter provides the instructions on how to print from a UNIX/Linux workstation. Printing from an Application ............................................................................................... 114 Considerations and limitations..............................

4 PRINTING FROM UNIX/Linux 114 Printing from an Application Printing from an Application This section describes how to print from a UNIX/Linux workstation. y When the User Management Setting is enabled on the equipment, the print jobs that are sent from UNIX/Linux workstations are processed as inval...

4.PRINTING FROM UNIX/Linux Printing from an Application 115 4 PRINTING FROM UNIX/Linux „ General options The following options apply to all print files. y Option commands are case sensitive and must be entered exactly as shown. y Some printing functions may be disabled depending on the combinations ...

4 PRINTING FROM UNIX/Linux 116 Printing from an Application If this option is not specified, the printer’s default value will be used.Example: The command to staple in the upper left corner of a long edge feed portrait page is “lp -d <queuename> -o staple=1 <filename> ”. The value for th...

4.PRINTING FROM UNIX/Linux Printing from an Application 117 4 PRINTING FROM UNIX/Linux ‰ Media Type The paper source can be selected using the following options to specify the media type. In PostScript, Deferred Media Selection is always turned on so the paper size has priority over the media type a...

4 PRINTING FROM UNIX/Linux 118 Printing from an Application ‰ Paper Size The current paper size can be specified using the following options. If this option is not specified, the printer’s default value will be used.Example: The command to specify the A4 paper size is “lp -d <queuename> -o a4 ...

4.PRINTING FROM UNIX/Linux Printing from an Application 119 4 PRINTING FROM UNIX/Linux ‰ Department Code The department access code can be set using the following option. y How the equipment performs printing for an invalid department code print job, for which an invalid department code is specified...

4 PRINTING FROM UNIX/Linux 120 Printing from an Application ‰ Booklet Modes The booklet mode can be selected using the following options. The booklet mode applies only for the PostScript data. Performing the booket printing using the PCL data is invalid. In a job, if this value is LT, and in PDL als...

4.PRINTING FROM UNIX/Linux Printing from an Application 121 4 PRINTING FROM UNIX/Linux ‰ Page Layout The booklet mode page layout can be selected using the following options. Example: The command to select left to right page layout for booklet printing mode is “lp -d <queuename> -o left2right=...

4 PRINTING FROM UNIX/Linux 122 Printing from an Application ‰ Collate The collate option can be selected using the following options. If this option is not specified, the default value of “collate=on” will be used.Example: The command to select collate off is “lp -d <queuename> -o collate=off ...

4.PRINTING FROM UNIX/Linux Printing from an Application 123 4 PRINTING FROM UNIX/Linux „ PCL5e Specific Options Some of the options only apply to plain text or PCL5e files. ‰ Text Wrapping The following options control text wrapping when it reaches the right margin. If this option is not specified, ...

4 PRINTING FROM UNIX/Linux 124 Printing from an Application ‰ Banner Page A banner page is automatically generated for each file in each job. The banner page is always sent as a PCL5e job, including the following items. y The name of the user that submitted the print job y The job ID number and from...

4.PRINTING FROM UNIX/Linux Printing from an Application 125 4 PRINTING FROM UNIX/Linux Banner Options The banner page can be printed using the following options. The default value for this option is that the banner page prints first.Example: The command to printing the banner page after the job is “...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 128 Monitoring the Print Job Status Monitoring the Print Job Status Your print jobs can be monitored on the equipment’s touch panel. The types of print jobs you can monitor include Normal Print, Scheduled Print, Private Print, Hold Print and Proof Print. ...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 129 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Deleting jobs Follow the procedure below when you want to delete unnecessary Normal Print/Scheduled Print jobs. 1 On the [JOBS] tab listing the print jobs ( P.128), select ...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 130 Monitoring the Print Job Status ‰ Pausing/Resuming jobs The eleventh or subsequent job, when counted from the one in progress, can be held in the queue (Pausing); the job in hold can be released again for printing (Resuming). Pausing jobs On the [JOBS...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 131 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Changing the job order You can change the order of the jobs by moving them within the list. You can only move the jobs from and to the 11th or subsequent position when coun...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 132 Monitoring the Print Job Status „ Proof Print jobs Proof Print refers to the function to print only a single copy as a sample and suspend the rest of the job when printing multiple copies from a computer on the network.After viewing the first copy, yo...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 133 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Printing remaining copies Follow the procedure below if you have checked the first copy and want to print the remaining copies. 1 On the Proof Print job list ( P.132), sele...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 134 Monitoring the Print Job Status ‰ Deleting Proof Print jobs Follow the procedure below to delete Proof Print jobs. 1 On the Proof Print job list ( P.132), select the job that you want to delete, and then press [DELETE]. If the target job is not displa...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 135 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL „ Private Print jobs Private Print refers to the function to print a document from a computer on the network only when a set password is keyed in to the equipment’s control p...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 136 Monitoring the Print Job Status 3 Enter the password for the Private Print job, which has previously been set via the computer, and then press [OK]. The Private Print jobs are listed on the screen. y When the Private Print job is sent from a Windows c...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 137 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Printing Private Print jobs Follow the procedure below to process your Private Print jobs from the control panel. 1 On the Private Print job list ( P.135), select a job for...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 138 Monitoring the Print Job Status ‰ Deleting Private Print jobs Follow the procedure below to delete a Private Print job. 1 On the Private Print job list ( P.135), select the job that you want to delete, and then press [DELETE]. y If the target job is n...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 139 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL „ Hold Print jobs Hold Print refers to the function to retain a document from a computer on the network until a user performs printing from the equipment’s touch panel. This ...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 140 Monitoring the Print Job Status 3 On the Hold Print job list, select the desired user name. The displayed list contains the Hold Print jobs stored in the Hold Print queue. y When you enter the nickname for [User name (Alias)] on a Windows computer, an...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 141 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Printing Hold Print jobs Follow the procedure below to process your Hold Print jobs from the control panel. 1 On the Hold Print job list ( P.139), select a job for printing...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 142 Monitoring the Print Job Status ‰ Deleting Hold Print jobs Follow the procedure below to delete a Hold Print job. 1 On the Hold Print job list ( P.139), select the job that you want to delete, and then press [DELETE]. y If the target job is not displa...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 143 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL „ Invalid jobs An Invalid job refers to a job being held due to an incorrect or no department code entered for performing the job. If the equipment is managed by the Departme...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 144 Monitoring the Print Job Status ‰ Printing Invalid jobs If you have entered an incorrect department code for printing, you need to re-enter the correct one. Follow the procedure below. 1 On the Invalid job list ( P.143), select the job for printing. I...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 145 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL ‰ Deleting Invalid jobs Follow the procedure below to delete an Invalid job. 1 On the Invalid job list ( P.143), select the job that you want to delete, and then press [DELET...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 146 Monitoring the Print Job Status „ Printing files from USB media (USB Direct Printing) USB Direct Printing refers to the printing of files saved in a USB storage device that is connected to the USB port on the equipment. With this feature, you can prin...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 147 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 4 Enter the department code using the digital keys, and then press [OK]. y The above screen will not be displayed when the equipment is not managed with department codes. In ...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 148 Monitoring the Print Job Status 6 In the list of files, select the file that you want to print, and then press [SETTINGS]. y If the target file is not displayed on the screen, use and to change between pages. y To select a file contained in a folder, ...

5.MANAGING PRINT JOBS FROM THE CONTROL PANEL Monitoring the Print Job Status 149 5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 8 Press [PRINT]. If you have selected an encrypted PDF file for which a password has been set, proceed to step 9. y The equipment starts printing. The printouts are directed ...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 150 Monitoring the Print Job Status 11 Press [OK]. The equipment starts printing. The printouts are directed to the receiving tray.The job in progress can be monitored from the [JOBS] tab listing the Normal Print jobs. Before Disconnecting the USB Storage...

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL Viewing the Print Job Log 151 Viewing the Print Job Log You can view the log of print jobs on the touch panel. 1 On the touch panel, press [JOB STATUS]. 2 Press [LOG] to display the [LOG] tab.

5 MANAGING PRINT JOBS FROM THE CONTROL PANEL 152 Viewing the Print Job Log 3 Press [PRINT]. The Print Log is displayed. On the Print Log, each job’s user name, date and time of the job, paper size, the number of pages and the number of copies are displayed. Up to 120 jobs can be listed on the log. T...

6. OTHER PRINTING METHODS This equipment also supports the following printing methods: FTP Printing .......................................................................................................................... 154 Email Printing .............................................................

6 OTHER PRINTING METHODS 154 FTP Printing FTP Printing FTP printing is available when the FTP print service is enabled on this equipment.You can print a document by sending the print file to this equipment using the FTP. This equipment can accept the following files for printing: y PCL file y PS fil...

6 OTHER PRINTING METHODS Email Printing 155 Email Printing Email printing is available when enabled on this equipment.You can print a document by sending the print file, as an email attachment, to this equipment using the mail client software. This equipment can accept only TIFF-FX (Profile S), TIFF...

7. APPENDIX This chapter describes the following contents. Internal Fonts List ................................................................................................................ 158 Internal PCL fonts list ...................................................................................

7 APPENDIX 158 Internal Fonts List Internal Fonts List „ Internal PCL fonts list 0 Courier 40 Helvetica-BoldOblique 1 CG-Times 41 Helvetica-Narrow 2 CG-Times Bold 42 Helvetica-Narrow-Bold 3 CG-Times Italic 43 Helvetica-Narrow-Oblique 4 CG-Times Bold Italic 44 Helvetica-Narrow-BoldOblique 5 CG Omega ...

7.APPENDIX Internal Fonts List 159 7 APPENDIX „ Internal PS fonts list AlbertusMT-Light Eurostile-ExtendedTwo AlbertusMT Eurostile-BoldExtendedTwo AlbertusMT-Italic Geneva AntiqueOlive-Roman GillSans-Light AntiqueOlive-Italic GillSans-LightItalic AntiqueOlive-Bold GillSans AntiqueOlive-Compact GillS...

7 APPENDIX 160 Internal Fonts List NewCenturySchlbk-Italic ZapfDingbats NewCenturySchlbk-Bold NewCenturySchlbk-BoldItalic NewYork Optima Optima-Italic Optima-Bold Optima-BoldItalic Oxford Palatino-Roman Palatino-Italic Palatino-Bold Palatino-BoldItalic StempelGaramond-Roman StempelGaramond-Italic St...

INDEX 161 INDEX Numerics 2-Sided Printing .................................................. 28 , 64 A A4 Tab ............................................................... 24 , 77 [Account Settings] ......................................................52 Account Settings ............................

2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN MULTIFUNCTIONAL DIGITAL SYSTEMSPrinting Guide ©2009 TOSHIBA TEC CORPORATION All rights reserved R081120G9100-TTEC 2009-03

CONTENTS 5 Chapter 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Hardware Status Icons on TopAccess [Device] Tab ......................................................... 104 Error Messages ................................................................................................................

1. TROUBLESHOOTING FOR THE HARDWARE This chapter describes how to troubleshoot problems with paper, toner and other finishing processes.This chapter also describes how to supply the paper, toner and staples. Messages Displayed on the Touch Panel .........................................................

1 TROUBLESHOOTING FOR THE HARDWARE 8 Messages Displayed on the Touch Panel Messages Displayed on the Touch Panel When a message appears on the touch panel, see the table below to solve the problem. Message Problem Description Corrective Action Close *** cover. The cover indicated by *** is open. Che...

1 TROUBLESHOOTING FOR THE HARDWARE Messages Displayed on the Touch Panel 9 Examine stapler in the Saddle Stitch unit Staple jam has occurred in the stapler of the saddle stitch unit. Remove the jammed staples. P.50 “Staple jam in the saddle stitch unit” Check staple cartridge in the Saddle Stitch un...

1 TROUBLESHOOTING FOR THE HARDWARE 10 Messages Displayed on the Touch Panel Error Codes The error codes indicating the status of the equipment may appear on the touch panel. You can find the listings of these error codes in Chapter 7. P.110 “Error Codes” The number of originals exceeds the limits.Th...

1 TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 11 Clearing a Paper Jam „ Locating a paper jam The equipment stops copying when the original or copy paper is jammed. Paper jams are notified on the touch panel as follows: The paper jam symbol helps you locate the paper jam. 1. Reversing Autom...

1 TROUBLESHOOTING FOR THE HARDWARE 12 Clearing a Paper Jam „ Clearing a paper jam 1 Clear the paper jam Clear the paper jam following the guidance shown on the touch panel. Press or to scroll the pages. 2 After clearing the jam, close all the opened covers. The equipment starts the warm-up. Follow t...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 13 1 TROUBLESHOOTING FOR THE HARDWARE ‰ If paper jams occur frequently The following are the common causes of paper jams. If the problem persists, check for the following situations. y An unsuitable original is placed on the Reversing Automatic...

1 TROUBLESHOOTING FOR THE HARDWARE 14 Clearing a Paper Jam 6 Lower the original feeder tray. „ Paper jam in the Reversing Automatic Document Feeder (optional) (Upper) 5 Raise the original feeder tray, and remove the original under the tray. 7 Close the upper cover. 1 2 1 Raise the lever and open the...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 15 1 TROUBLESHOOTING FOR THE HARDWARE 6 Close the transport guide. 3 Turn the dial to remove the original. 4 Open the transport guide. 5 Raise the guide plate under the transport guide, and remove the original under the guide plate. 7 Close the...

1 TROUBLESHOOTING FOR THE HARDWARE 16 Clearing a Paper Jam „ Paper jam in the drawer feeding portion 3 Close the cover of the drawer feeding portion. „ Paper jam in the Large Capacity Feeder (optional) 1 Open the cover of the drawer feeding portion. 2 Remove the jammed paper. If the paper is jammed ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 17 1 TROUBLESHOOTING FOR THE HARDWARE 3 Close the paper feed cover. „ Paper jam in the Paper Feed Pedestal (optional) 3 Close the paper feeder cover. „ Paper jam in the bypass tray 2 Remove the jammed paper. 1 Open the paper feeder cover of the...

1 TROUBLESHOOTING FOR THE HARDWARE 18 Clearing a Paper Jam „ Paper jam in the automatic duplexing unit Be careful not to let your fingers be caught between the equipment and the duplexing unit or automatic duplexing unit. This could injure you. 2 Pull out the jammed paper in the bypass tray. 3 Place...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 19 1 TROUBLESHOOTING FOR THE HARDWARE 4 Lower the transfer unit carefully and then close the automatic duplexing unit. „ Paper jam on the paper transport path Be careful not to let your fingers be caught between the equipment and the duplexing ...

1 TROUBLESHOOTING FOR THE HARDWARE 20 Clearing a Paper Jam „ Paper jam in the fuser unit y Be careful not to let your fingers be caught between the equipment and the duplexing unit or automatic duplexing unit. This could injure you. y Do not touch the fuser unit or the metal portion around it. Since...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 21 1 TROUBLESHOOTING FOR THE HARDWARE Pulling it down 5 Remove paper that sticks out from the exit tray side. 6 When a finisher (optional) is installed, open the Bridge Kit (optional) cover. 7 Remove the jammed paper. 8 When a finisher is insta...

1 TROUBLESHOOTING FOR THE HARDWARE 22 Clearing a Paper Jam 10 Close the automatic duplexing unit. „ Paper jam in the Job Separator and the Offset Tray (both optional) The procedure below is only for e-STUDIO205L/255/305 with the Job Separator or the Offset Tray installed and not valid for e-STUDIO35...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 23 1 TROUBLESHOOTING FOR THE HARDWARE 4 Close the Job Separator cover or the Offset Tray cover. 5 Close the automatic duplexing unit. „ Paper jam in the Bridge Kit (optional) 3 Close the Bridge Kit cover. „ Paper jam in the Finisher MJ-1101 and...

1 TROUBLESHOOTING FOR THE HARDWARE 24 Clearing a Paper Jam When the Hole Punch Unit MJ-6101 is installed 2 Remove the jammed paper. 3 Open the Bridge Kit cover. When the Hole Punch Unit MJ-6101 is installed, proceed to step 5. 4 Remove the jammed paper. Proceed to step 8. 5 Open the Hole Punch Unit ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 25 1 TROUBLESHOOTING FOR THE HARDWARE 8 Close the Bridge Kit cover. Jam in the lower receiving tray. 6 Remove the jammed paper by turning the knob. 7 Close the Hole Punch Unit cover. 9 Close the upper receiving tray of the finisher. Place your ...

1 TROUBLESHOOTING FOR THE HARDWARE 26 Clearing a Paper Jam 2 Remove the jammed paper. 3 Lower the shutter of the paper exit portion to open it. 4 Remove the jammed paper. 5 Open the Bridge Kit cover. When the Hole Punch Unit MJ-6101 is installed, proceed to step 7. 6 Remove the jammed paper. Proceed...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 27 1 TROUBLESHOOTING FOR THE HARDWARE When the Hole Punch Unit MJ-6101 is installed 10 Close the Bridge Kit cover. 7 Open the Hole Punch Unit cover. 8 Remove the jammed paper by turning the knob. 9 Close the Hole Punch Unit cover. 11 Close the ...

1 TROUBLESHOOTING FOR THE HARDWARE 28 Clearing a Paper Jam „ Paper jam in the Saddle Stitch Finisher MJ-1024 and the Hole Punch Unit MJ-6004 (both optional) When the Hole Punch Unit MJ-6004 is installed 1 Hold up the guide of the paper exit portion and remove the jammed paper. When the Hole Punch Un...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 29 1 TROUBLESHOOTING FOR THE HARDWARE 5 Return the Hole Punch Unit to its original position, and close the front cover. 8 Close the upper cover of the finisher. 6 Raise the lever, and open the upper cover of the finisher until it is locked. 7 R...

1 TROUBLESHOOTING FOR THE HARDWARE 30 Clearing a Paper Jam „ Paper jam in the saddle stitch unit of the Saddle Stitch Finisher MJ-1024 (optional) 1 Open the front cover of the finisher. 2 Slide the green handle toward the right, and remove the jammed paper. 3 Move the green handle to the right-hand ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 31 1 TROUBLESHOOTING FOR THE HARDWARE 10 Close the paper exit cover of the saddle stitch unit and the front cover of the finisher. 6 Turn the left knob clockwise while pressing it. 7 Remove the jammed paper from the exit portion of the saddle s...

1 TROUBLESHOOTING FOR THE HARDWARE 32 Clearing a Paper Jam „ Paper jam in the Saddle Stitch Finisher MJ-1025 (optional) 4 Close the upper cover of the finisher. 1 Remove the jammed paper from the paper exit portion. 2 Open the upper cover of the finisher. 3 Remove the paper jammed inside of the fini...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 33 1 TROUBLESHOOTING FOR THE HARDWARE „ Paper jam in the Hole Punch Unit of the Saddle Stitch Finisher MJ-1025 (optional) Be careful not to let your fingers be caught between the equipment and the finisher (optional) . This could injure you. 1 ...

1 TROUBLESHOOTING FOR THE HARDWARE 34 Clearing a Paper Jam „ Paper jam in the stapler unit of the Saddle Stitch Finisher MJ-1025 (optional) 3 Close the front cover of the finisher. 1 Open the front cover of the finisher. 2 Turn the green knob at the center clockwise until the inside of the window ab...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 35 1 TROUBLESHOOTING FOR THE HARDWARE „ Paper jam in the saddle stitch unit of the Saddle Stitch Finisher MJ-1025 (optional) Be careful not to let your fingers be caught between the equipment and the finisher (optional) . This could injure you....

1 TROUBLESHOOTING FOR THE HARDWARE 36 Clearing a Paper Jam 6 Close the jam access cover and the front cover of the finisher. 5 Turn the green knob on the lower right side clockwise and then remove the paper jammed at the exit section of the saddle stitch unit. 7 Connect the finisher to the equipment...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 37 1 TROUBLESHOOTING FOR THE HARDWARE „ Paper jam in the Hanging Finisher MJ-1031 (optional) Be careful not to let your fingers be caught between the equipment and the finisher (optional) . This could injure you. 4 Close the Bridge Kit cover. 1...

1 TROUBLESHOOTING FOR THE HARDWARE 38 Clearing a Paper Jam „ Clearing paper jams caused by a wrong paper size setting Paper jams occur when there is a mismatch between the size of the paper in a drawer or the bypass tray and the size registered for the corresponding drawer or the bypass tray in the ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 39 1 TROUBLESHOOTING FOR THE HARDWARE 2 Remove the jammed paper. 5 Press the [USER] tab to enter the [USER] menu and press [DRAWER]. 6 Press the drawer button indicated in the message. 3 Press the [POWER] button on the control panel. The equipm...

1 TROUBLESHOOTING FOR THE HARDWARE 40 Clearing a Paper Jam 7 Press the paper size button for the paper that is set in the drawer. 8 Press the [USER FUNCTIONS] button to return to the basic menu and try copying or printing again. ‰ Jam when making copies or prints (using the bypass tray) 2 Remove the...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Paper Jam 41 1 TROUBLESHOOTING FOR THE HARDWARE ‰ Jam when printing from the FAX 2 Remove the jammed paper. 5 Check the paper size registered to the drawer indicated in the message by means of the drawer button on the touch panel. 1 Turn off the main pow...

1 TROUBLESHOOTING FOR THE HARDWARE 42 Clearing a Paper Jam 6 Place the paper in the drawer indicated in the message. Be sure to place the same-sized paper as the size you checked in step 5. Printing resumes.If you change the paper size again after printing has been completed, make sure that the size...

1 TROUBLESHOOTING FOR THE HARDWARE Clearing a Staple Jam 43 Clearing a Staple Jam When a staple jam has occurred in the stapler of the finisher or saddle stitch unit, clear the jam following the procedure below. P.43 “Staple jam in a finisher” P.50 “Staple jam in the saddle stitch unit” „ Staple jam...

1 TROUBLESHOOTING FOR THE HARDWARE 44 Clearing a Staple Jam 7 Close the front cover of the finisher. ‰ Saddle Stitch Finisher MJ-1024 5 Holding the knob, raise the guide, and return it to its original position. 6 Fit the staple cartridge into the stapler. When fitting the staple cartridge, hold the ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Staple Jam 45 1 TROUBLESHOOTING FOR THE HARDWARE 7 Close the front cover of the finisher. 3 Lower the guide while holding the knob. A: Stapling area Do not touch the stapling area. The actual needle point could cause you personal injury. 4 Remove the jam...

1 TROUBLESHOOTING FOR THE HARDWARE 46 Clearing a Staple Jam ‰ Saddle Stitch Finisher MJ-1025 1 Open the front cover of the finisher. 2 Pull out the stapler unit holding the green handle. 3 Turn the top green knob clockwise until the triangle mark and the rectangular mark are aligned as shown in the ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Staple Jam 47 1 TROUBLESHOOTING FOR THE HARDWARE 10 Close the front cover of the finisher. 6 Remove the jammed staples. 7 Holding the knob, lower the guide, and return it to its original position. 8 Fit the staple cartridge on the stapler. Insert the car...

1 TROUBLESHOOTING FOR THE HARDWARE 48 Clearing a Staple Jam ‰ Hanging Finisher MJ-1031 Be careful not to let your fingers be caught between the equipment and the finisher (optional). This could injure you. 1 Separate the finisher from the equipment. Press the lever to unlock the finisher and slowly ...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Staple Jam 49 1 TROUBLESHOOTING FOR THE HARDWARE 5 Remove the jammed staples. 6 Holding the knob, raise the guide, and return it to its original position. 7 Fit the staple cartridge on the stapler. Insert the cartridge until it is caught by the latch and...

1 TROUBLESHOOTING FOR THE HARDWARE 50 Clearing a Staple Jam „ Staple jam in the saddle stitch unit When staples are jammed in the saddle stitch unit of the Saddle Stitch Finisher MJ-1024, follow the procedure below to clear the jam. 1 Open the front cover of the finisher. 2 Slowly pull out the saddl...

1.TROUBLESHOOTING FOR THE HARDWARE Clearing a Staple Jam 51 1 TROUBLESHOOTING FOR THE HARDWARE 11 Make sure of the following two requirements before test stapling: y The finisher is securely attached to the equipment. y A3, B4, A4-R, LD, or LT-R paper is set in the drawer. 6 Remove the jammed staple...

1 TROUBLESHOOTING FOR THE HARDWARE 52 Clearing a Staple Jam 12 Close the front cover of the finisher. Test stapling starts automatically. Test stapling is necessary to prevent void stapling. Note that the test stapling starts automatically when the two requirements in step 11 are met with the front ...

1 TROUBLESHOOTING FOR THE HARDWARE Replacing a Toner Cartridge 53 Replacing a Toner Cartridge When the toner cartridge runs out, the message “Install New toner cartridge” appears. Replace the toner cartridge following the procedure below when you see this message. To assure optimal printing performa...

1 TROUBLESHOOTING FOR THE HARDWARE 54 Replacing a Toner Cartridge Never attempt to incinerate toner cartridges. Dispose of used toner cartridges in accordance with local regulations. Some toner remains in the toner cartridge while the message “Toner near Empty” is displayed. Although you can replace...

1.TROUBLESHOOTING FOR THE HARDWARE Replacing a Toner Cartridge 55 1 TROUBLESHOOTING FOR THE HARDWARE 3 Pull out the toner cartridge. Never attempt to incinerate toner cartridges. Dispose of used toner cartridges in accordance with local regulations. 4 Shake the new toner cartridge strongly with the ...

1 TROUBLESHOOTING FOR THE HARDWARE 56 Replacing a Toner Cartridge 9 Close the front cover. 8 Clean the charger. Hold the cleaning knob of the charger and pull it out toward you carefully until it comes to a stop. Then reinsert it in its original position carefully. Repeat this procedure two or three...

1.TROUBLESHOOTING FOR THE HARDWARE Replacing a Toner Cartridge 57 1 TROUBLESHOOTING FOR THE HARDWARE „ Replacing a “Near Empty” toner cartridge The message “Toner near Empty” appears on the touch panel when there is not much toner left in a toner cartridge. Some toner remains in the toner cartridge ...

1 TROUBLESHOOTING FOR THE HARDWARE 58 Replacing a Toner Cartridge 3 Press [REPLACE TONER CARTRIDGE]. 4 To replace a toner cartridge, press [YES]. To cancel, press [NO]. 5 Replace the toner cartridge. See P.53 “Replacing a Toner Cartridge” for the correct procedure. 6 Press [FINISH]. 7 Press the [USE...

1 TROUBLESHOOTING FOR THE HARDWARE Refilling With Staples 59 Refilling With Staples Refill with staples according to the following procedures when the staples in the stapler of the finisher and saddle stitch unit run out. P.59 “Refilling finisher staples” P.66 “Refilling saddle stitch unit staples” ...

1 TROUBLESHOOTING FOR THE HARDWARE 60 Refilling With Staples 6 Close the front cover of the finisher. If the message “Check staple cartridge” remains, repeat the procedure above from steps 1 to 6. ‰ Saddle Stitch Finisher MJ-1024 5 Fit the staple cartridge into the stapler. When fitting the staple c...

1.TROUBLESHOOTING FOR THE HARDWARE Refilling With Staples 61 1 TROUBLESHOOTING FOR THE HARDWARE 8 Close the front cover of the finisher. If the message “Check staple cartridge” remains, repeat the procedure above from steps 1 to 8. 4 After the transparent cover is lifted, take out the empty staple c...

1 TROUBLESHOOTING FOR THE HARDWARE 62 Refilling With Staples ‰ Saddle Stitch Finisher MJ-1025 1 Open the front cover of the finisher. 2 Pull out the stapler unit holding the green handle. 3 Turn the top green knob clockwise until the triangle mark and the square mark are aligned as shown in the figu...

1.TROUBLESHOOTING FOR THE HARDWARE Refilling With Staples 63 1 TROUBLESHOOTING FOR THE HARDWARE 6 After the transparent cover is lifted, remove the empty staple case. 7 Fit the new staple case into the staple cartridge. Push the staple case into the cartridge until it clicks. In this step, do not re...

1 TROUBLESHOOTING FOR THE HARDWARE 64 Refilling With Staples 11 Close the front cover of the finisher. If the message “Check staple cartridge” remains, repeat the procedure above from steps 1 to 11. ‰ Hanging Finisher MJ-1031 Be careful not to let your fingers be caught between the equipment and the...

1.TROUBLESHOOTING FOR THE HARDWARE Refilling With Staples 65 1 TROUBLESHOOTING FOR THE HARDWARE 4 Press the buttons on both sides of the cartridge. The transparent cover of the cartridge is lifted. 5 After the transparent cover is lifted, remove the empty staple case. 6 Fit the new staple case into ...

1 TROUBLESHOOTING FOR THE HARDWARE 66 Refilling With Staples If the message “Check staple cartridge” remains, repeat the procedure above from steps 1 to 10. „ Refilling saddle stitch unit staples When the staples of the stapler in the Saddle Stitch Finisher MJ-1024 have run out, refill staples follo...

1.TROUBLESHOOTING FOR THE HARDWARE Refilling With Staples 67 1 TROUBLESHOOTING FOR THE HARDWARE 3 Unlock the stapler of the saddle stitch unit by pulling its handle toward you. Keep pulling the handle, and turn the stapler clockwise by about 60 degrees. The stapler is locked and cannot be turned any...

1 TROUBLESHOOTING FOR THE HARDWARE 68 Refilling With Staples 8 Make sure that the following two requirements are met before test stapling: y The finisher is securely attached on the equipment. y A3, B4, A4-R, LD, or LT-R paper is loaded in the drawer When the message “Check staple cartridge in the S...

1 TROUBLESHOOTING FOR THE HARDWARE Cleaning the Charger 69 Cleaning the Charger If the inside of the charger is dirty, staining may appear on the copied image. Clean the charger following the procedure below. 3 Close the front cover. 1 Open the front cover. 2 Clean the charger. Hold the cleaning kno...

1 TROUBLESHOOTING FOR THE HARDWARE 70 Cleaning the Hole Punch Dust Bin Cleaning the Hole Punch Dust Bin When the hole punch dust bin becomes full, dispose of the paper punchings following the procedure below. „ Hole Punch Unit MJ-6101 / MJ-6004 3 Dispose of the paper punchings. 4 Push back in the ho...

1.TROUBLESHOOTING FOR THE HARDWARE Cleaning the Hole Punch Dust Bin 71 1 TROUBLESHOOTING FOR THE HARDWARE 3 Dispose of the paper punchings. 4 Push back in the hole punch dust bin. 5 Connect the finisher to the equipment. Move the finisher slowly toward the equipment, placing both of your hands on th...

1 TROUBLESHOOTING FOR THE HARDWARE 72 Removal and Installation of the Exit Support Tray Removal and Installation of the Exit Support Tray If a large number of sheets is printed at a time, some printed sheets may be pushed out of the exit tray. Remove the exit support tray on the exit tray of the equ...

2. TROUBLESHOOTING FOR COPYING This chapter describes how to troubleshoot the problems on copying and copy output. Copying Problems.................................................................................................................. 74

2 TROUBLESHOOTING FOR COPYING 74 Copying Problems Copying Problems See the table below when you have a problem in operating copy function or have an unexpected copy output. Problem Description Cause Corrective Action Functions cannot be set. Another function that is unavailable for the combination h...

2.TROUBLESHOOTING FOR COPYING Copying Problems 75 2 TROUBLESHOOTING FOR COPYING Copied image has unevenness in the horizontal direction. The charger is stained. Clean the charger. P.69 “Cleaning the Charger” Copied image has black streaks in the horizontal direction. The scanning area or guides are ...

3. TROUBLESHOOTING FOR PRINTING This chapter describes how to troubleshoot the problems on printing. Print Job Problems ................................................................................................................ 78 Clearing print job errors .........................................

3 TROUBLESHOOTING FOR PRINTING 78 Print Job Problems Print Job Problems This section describes how to clear the print jobs errors. „ Clearing print job errors Problem Description A print job error occurs and [JOB STATUS] blinks when the paper specified by the computer is not set in the drawers of th...

3.TROUBLESHOOTING FOR PRINTING Print Job Problems 79 3 TROUBLESHOOTING FOR PRINTING „ Cannot remember the document password for a Private Print job Problem Description I cannot remember the document password for my Private Print job. Corrective Action The document password for a Private Print job is...

3 TROUBLESHOOTING FOR PRINTING 80 Printer Driver Problems Printer Driver Problems This section describes the troubleshooting for the printer drivers. For the error messages that appear during the installation of the printer drivers, refer to the Software Installation Guide . „ Cannot print (port set...

3.TROUBLESHOOTING FOR PRINTING Printer Driver Problems 81 3 TROUBLESHOOTING FOR PRINTING „ Retrieval of printer configuration failed Problem Description When accessing the printer properties, the message “Retrieval of printer configuration failed” is displayed. Corrective Action The printer driver c...

3 TROUBLESHOOTING FOR PRINTING 82 Network Connection Problems Network Connection Problems This section describes the troubleshooting for printing in the network connection environment. See also the checklists by types of printing and operating systems on P.96 “Printing Problems (Network Related)” „ ...

3 TROUBLESHOOTING FOR PRINTING Client Problems 83 Client Problems This section describes how to identify and correct the problems caused by the clients* connected to the equipment. * One of the common examples of clients is a computer that sends a print job to the equipment and make it perform print...

3 TROUBLESHOOTING FOR PRINTING 84 Hardware Problems Hardware Problems This section describes troubles caused by the hardware device (the equipment). If an icon or a message indicating an error is not displayed, or the problems on printer drivers or the network connection cannot be specified, a hardw...

4. TROUBLESHOOTING FOR SCANNING This chapter describes how to troubleshoot the problems of scanning. Scanning Problems ................................................................................................................ 86 Cannot E-mail my scans .............................................

4 TROUBLESHOOTING FOR SCANNING 86 Scanning Problems Scanning Problems This section describes troubleshooting for using scan data. „ Cannot E-mail my scans Problem Description I have scanned a document and sent the copy as an e-mail attachment, but the e-mail does not reach the specified e-mail addre...

5. TROUBLESHOOTING FOR e-Filing This chapter describes how to troubleshoot the problems on e-Filing. e-Filing Web Utility Problems................................................................................................ 88 e-Filing Web Utility terminates the session..............................

5 TROUBLESHOOTING FOR e-Filing 88 e-Filing Web Utility Problems e-Filing Web Utility Problems This section describes troubleshooting for the web browser-based e-Filing web utility. You will also find the error messages and the corrective actions for each message. „ e-Filing Web Utility terminates th...

5.TROUBLESHOOTING FOR e-Filing e-Filing Web Utility Problems 89 5 TROUBLESHOOTING FOR e-Filing „ Error messages See the table below to troubleshoot the problem if a message appears. Message Corrective Action Internal error occurred. Please restart e-Filing. Turn OFF and then ON the power of the equi...

5 TROUBLESHOOTING FOR e-Filing 90 e-Filing Web Utility Problems The document is being used. Please try again later. The selected document is being used by another user. Try again after the other user has finished using the document. File format doesn’t correspond. Please contact Administrator. Conta...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS 92 Locating the Equipment in the Network Locating the Equipment in the Network „ Cannot locate the equipment in the network Problem Description I cannot locate the equipment in the network. Corrective Action Improper settings may cause the problems in locati...

6.TROUBLESHOOTING FOR NETWORK CONNECTIONS Locating the Equipment in the Network 93 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS „ Cannot locate the equipment with Local Discovery Problem Description Local Discovery cannot detect the equipment. Corrective Action The equipment is normally located automat...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS 94 Locating the Equipment in the Network „ Equipment does not respond to ping command Problem Description The equipment does not respond to a ping command. Corrective Action Check the network settings following the checklist below. No. Check... Yes No Correc...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS LDAP Search and Authentication Problems 95 LDAP Search and Authentication Problems „ Network shutdown occurs or touch panel disabled after LDAP search Problem Description After performing the LDAP search, the network shutdown occurs or the touch panel is dis...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS 96 Printing Problems (Network Related) Printing Problems (Network Related) Among the several ways to use the equipment in the network, the simplest one is to set the equipment in the TCP/IP environment using a DHCP server to assign IP addresses dynamically t...

6.TROUBLESHOOTING FOR NETWORK CONNECTIONS Printing Problems (Network Related) 97 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS „ IPP print in a Windows operating system environment „ Novell print in a NetWare environment No. Check... Yes No Corrective Action 1 Are the IP address properties correctly set...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS 98 Printing Problems (Network Related) „ Macintosh environment „ UNIX/Linux environment No. Check... Yes No Corrective Action 1 Is AppleTalk enabled on the equipment? Next Step Ø Ö Enable AppleTalk. 2 Are the IP address properties correctly set? Next Step Ø ...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS Network Fax (N/W-Fax) Driver Problems 99 Network Fax (N/W-Fax) Driver Problems This section describes the troubleshooting for the Network Fax (N/W-Fax) driver. „ N/W-Fax Driver Installation Error Messages For information on the installation of the N/W-Fax dr...

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS 100 Network Fax (N/W-Fax) Driver Problems ‰ Location does not contain information about your hardware Problem description The path to the *.inf file selected during driver installation is too far away. In other words, there are too many characters in the dir...

6.TROUBLESHOOTING FOR NETWORK CONNECTIONS Network Fax (N/W-Fax) Driver Problems 101 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS ‰ Fax transmission cannot be performed with a cover sheet Problem description In a N/W-Fax driver which is set to the IPP port, no cover sheet is output and an XL error occur...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess 104 Hardware Status Icons on TopAccess [Device] Tab Hardware Status Icons on TopAccess [Device] Tab When the equipment requires maintenance or when an error occurs with the equipment, the icons indicating the status information appear near the graphic i...

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess Hardware Status Icons on TopAccess [Device] Tab 105 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Paper Empty This icon indicates no paper is left in a drawer.Refer to the Copying Guide . Paper Jam This icon indicates a paper jam occurred. It also indi...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess 106 Error Messages Error Messages When a message appears on the [Device] Tab of TopAccess, see the table below for the corrective action. TopAccess Message Corrective Action Front Cover Open - Please Close Cover. Close the front cover. Paper Feeding Cov...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Messages 107 Expired scan documents deleted from share folder. Expired documents are deleted automatically from the “SCAN” folder in the “SHARE_FILE” folder. Expired Sent Fax documents deleted from share folder. Expired documents are deleted autom...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess 108 Error Messages Active Directory Domain - Verification of the Ticket has failed Verify the user name and password and try again. If the problem persists please contact the administrator. Active Directory Domain-The Domain specified could not be found...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Messages 109 Encapsulation mode mismatch Check the IPsec mode (Transport/Tunnel) in MFP and peer. Peer IP Address mismatch Remote Traffic selector mismatch. Check the destination address/port in IPsec filter. Local IP Address mismatch Local traffi...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess 110 Error Codes Error Codes TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the ...

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess 112 Error Codes „ Error codes on transmission and reception Error Code Problem Description Corrective Action 0011 Paper jam Clear the jammed printing paper. 0012 Original jam Clear the jammed original. 0013 Door open Firmly close the open door. 0020 Pow...

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Codes 115 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess „ Error codes on scan jobs The error indications on scan jobs are done as follows: y On TopAccess log list, messages indicating the status are displayed. y On the touch panel of the equipmen...

8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT 120 When You Think Something Is Wrong With the Equipment When You Think Something Is Wrong With the Equipment If you think there is something wrong with the equipment, check the following items. y To see the functions of the equipment such as copy or prin...

8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT When You Think Something Is Wrong With the Equipment 121 8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT „ Originals and paper Problem Description Cause Corrective Action The original is jammed. The original is unavailable on the equipment. Check whether the...

8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT 122 Regular Maintenance Regular Maintenance We recommend that you clean the following portions weekly so that the originals can always be scanned in unsoiled conditions. y Be careful not to scratch the portions when cleaning them. y When cleaning the surf...

INDEX 123 INDEX A AppleTalk print ..........................................................82 C Cleaning charger ..................................................................69 hole punch dust bin .................................................70 regular maintenance ............................