TOA 595U - Manuals

iii How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All ...

iv Getting More Information About the USB Modem and Service This guide introduces your USB modem’s basic features and services. To learn how to use all the features of your USB modem and services on a Windows computer, consult the online help or user guide. (See page 19 of this document.) They provi...

2 Installing the Software and Drivers on a Windows Computer System Requirements The Sprint Mobile Broadband USB modem is supported on: 䢇 Microsoft® Windows® Vista™. 䢇 Windows XP with Service Pack 2. 䢇 Windows 2000 with Service Pack 4 and high encryption support. (See “High Encryption Requirements” i...

Installing th e Softw a re (Window s) 3 Installation Overview The process for installing and using your Sprint Mobile Broadband USB modem may vary slightly, depending on the operating system you are running. The installation process on a Windows computer has three stages: 䢇 “Installing the Software ...

4 Installing the Software and Drivers on a Windows Computer 4. Read the License Agreement and select “ I accept the terms in the license agreement ” to agree to the terms. Click Next . (A series of dialog boxes guides you through the installation.) 5. Use the Next and Back buttons to navigate throug...

6 Installing the Software and Drivers on a Windows Computer 11. If your USB modem is preactivated or if you have activated it at the time of purchase, after you’ve charged the battery you are ready to connect to the network. (In the Mobile Broadband window, click GO .) Proceed to “Basics of Your USB...

8 Activating Your USB Modem (Windows) Activating Your USB Modem Before you can use your USB modem on the network, you must activate your USB modem and account. This chapter walks you through this process, and provides spaces for you to enter important information, such as your Sprint user name, for ...

Activat ing Your USB Modem 9 Activation Wizard The Activation Wizard makes activation an easy task. After you’ve installed the software and drivers (described earlier), the Activation Wizard will guide you through the activation process if your Sprint Mobile Broadband USB modem has not been activate...

Activat ing Your USB Modem 11 5. On your computer, enter the phone number (no spaces or hyphens) and, if not the same value as the phone number, the MSID value given by the account representative, and then click Next . A confirmation window will be displayed. 6. Confirm with the service representati...

12 Activating Your USB Modem (Windows) 4 Your Sprint User Name My Sprint User Name is: ________________________________ Your Sprint user name is automatically assigned to you when you sign up for service. Your user name, which resembles an email address (for example, [email protected] ), is used with ...

Basics of Your USB Modem (Windows) 14 This section briefly describes how to use the Sprint Connection Manager software and your Sprint Mobile Broadband USB modem on a Windows computer. For complete information (including a description of all the indicators and the menu options), see the online help ...

Basics of Yo ur US B Modem 15 Once connected, Sprint Connection Manager displays “Connected,” and you can use your Web browser, perform data transfers, and so on. Enabling Sprint Location Services To enable Sprint Location Services: 1. In Sprint Connection Manager select MENU > Settings > Spri...

Basics of Your USB Modem (Windows) 16 Connection Status The text displayed in Sprint Connection Manager provides information about the status of your connection. The USB modem is typically in one of these modes: 䢇 No device 䢇 Disconnected 䢇 Connecting 䢇 Connected 䢇 Device locked 䢇 Device powered off...

Basics of Your USB Modem (Windows) 18 2. Click GO in the GPS Receiver window. 3. If the GPS Receiver window still displays “OFF,” ensure that Network Mode (in the Sprint Mobile Broadband settings window) is set to “Automatic” or “1X Only.” Validating The network is authenticating your wireless or GP...

Basics of Yo ur US B Modem 19 Online Help Sprint Connection Manager includes extensive online help to provide operating hints and step-by-step instructions for getting the most from your Sprint Mobile Broadband USB modem on a Windows computer. With Sprint Connection Manager running, you can access o...

Basics of Your USB Modem (Windows) 20 Troubleshooting For a more complete listing of errors and possible solutions, please see the user’s guide or online Help. You may also visit www.sprint.com or contact Sprint Customer Service at 1-888-788-4727 (business use) or 1-888-715-4588 (personal use). Prob...

Basics of Yo ur US B Modem 21 Sprint Location Services aren’t working or don't seem to be available If Sprint Location Services aren’t working or don't seem to be available on your Windows computer, check whether you have, in the Settings window, a “Sprint Location Services” option in the drop-down ...

24 Installing and Using the Software on a Mac Computer System Requirements This section describes how to install and use the Sprint Mobile Broadband USB modem on a Mac computer. If you can’t recall your lock code, contact Sprint Customer Service. For other technical support issues, please contact Ap...

Installi ng the Softw a re (Mac) 25 Installation Overview The installation process on a Mac computer has three stages: 䢇 “Installing the Software on a Mac” — Install the Watcher Lite software (see page 25). 䢇 “Installing the Drivers” — Run the Watcher Lite software, insert the battery into the USB m...

26 Installing and Using the Software on a Mac Computer 6. In the Welcome to the Sierra Wireless Watcher Lite Installer window, click Continue . 7. In the “Select a Destination” window, choose a destination volume. A green vertical arrow indicates which volume(s) you can install the software onto. If...

Installi ng the Softw a re (Mac) 27 9. In the “Easy Install on ...” window, click Install . 10. If the Authenticate window appears, enter your Mac user name and password, and then click OK . 11. In the window with the message that you will have to restart your computer, click Continue Installation ....

28 Installing and Using the Software on a Mac Computer 13. After your computer restarts, run Watcher Lite: in Finder, choose Go > Applications > Sierra Wireless Watcher . Watcher Lite should start: Installing the Drivers To install the drivers on your Mac computer: 1. Slide the front panel off...

30 Installing and Using the Software on a Mac Computer 8. If the Authenticate window appears, enter your Mac user name and password, and then click OK . Watcher Lite displays a status message or the “Device Not Activated” window. 9. Allow the battery to charge for approximately two hours before clos...

Installi ng the Softw a re (Mac) 31 Activation Assistant The Activation Assistant makes activation an easy task. After you’ve installed the software and drivers (described earlier), if your Sprint Mobile Broadband USB modem has not been activated, the Activation Assistant will guide you through the ...

32 Installing and Using the Software on a Mac Computer 2 Activation Assistant To activate your USB modem and account: 1. From the Extras item on the Sierra Wireless Watcher menu, choose Activation . 2. In the Activation Assistant window, click Continue . 3. Call Sprint at the appropriate number disp...

34 Installing and Using the Software on a Mac Computer 12. In the Data Provisioning window, click OK . The USB modem then retrieves the updates to your account. Watcher Lite will display “Updating User Profile,” then “Disconnected,” after which you are ready to connect to the network (click Connect ...

Installi ng the Softw a re (Mac) 35 Icons and Text in Watcher Lite Depending on the device and connection state, Watcher Lite may display some of the following icons and text: Icon/text Description CDMA network signal strength, indicated by the number of bars. You are not in coverage. You are in 1X ...

36 Installing and Using the Software on a Mac Computer Menu Options From the Extras item on the Sierra Wireless Watcher menu, you can: 䢇 Activate your USB modem 䢇 Provision your USB modem 䢇 Lock/unlock your USB modem 䢇 View information about the USB modem 䢇 View, configure, and use the data and VPN ...

Installi ng the Softw a re (Mac) 37 Manage Your Account Online With Sprint Customer Service, you can visit www.sprint.com to manage your Sprint account. Once you sign on, you can: 䢇 View the details of your Sprint service plan. 䢇 Find out how much data you have used and how many megabytes are remain...

2130933 Quick Start Guide AirCard ® 595U FINAL ART APPROVAL REQUIRED: Please review carefully. All copy should be proofread by Client & legal requirements checked by Client’s legal department. Printer is responsible for confirmation of specifications before making plates for accuracy in measurem...