Page 2 - North American Cable Installer
CAUTION Disconnect powerbefore servicing. CAUTION To ensure reliable operation and to prevent overheating,provide adequate ventilation for this modem and keep it awayfrom heat sources. Do not locate near heat registers or otherheat-producing equipment. Provide for free air flow aroundthe cable modem...
Page 3 - Table of Contents
1 Table of Contents Introduction ......................................................................................................................................... 2 Cable Modem Features .............................................................................................................
Page 4 - Accessing the Diagnostics Display through the CD-ROM
2 Introduction Cable Modem Features • DOCSIS models are capable of receiving data at rates of up to 30Mbps ‡ (30 Megabits per second). • Euro-DOCSIS models are capable of receiving data at rates of up to 38Mbps ‡ (38 Megabits per second). • Able to send and receive data over the cable line • Able to...
Page 6 - Introduction; Placing the Rubber Feet on the Cable Modem; Cable Modem Overview; Attach the pads to the four posts on the bottom of the modem.; What the Modem Does; Computer
4 Introduction Placing the Rubber Feet on the Cable Modem Cable Modem Overview Attach the pads to the four posts on the bottom of the modem. What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personalcomputer and a cable Internet Service Provider (...
Page 7 - What the Modem Needs to Do Its Job; The Right Cable Company:; Contact Your Local Cable Company
5 What the Modem Needs to Do Its Job • The Right Cable Company: Make sure your local cable company provides data services that use cable industry-standard DOCSIS or Euro-DOCSIS technology compatible with yourcable modem. • The Internet Service Provider (ISP): Your cable company provides you access t...
Page 8 - Please verify the following with the cable company:; Important Information; Before You Begin
6 Please verify the following with the cable company: • The cable service to your home supports DOCSIS-compliant or EuroDOCSIS-compliant two-way modem access. • Your Internet account has been set up. • You have a cable outlet near your PC and it is ready for cable modem service. Note: It is importan...
Page 9 - Connecting the Cable Modem to a Single Computer; Attaching the Cable TV wire to the Cable Modem; Connecting the Cable Modem
7 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernetport on your computer and install the necessary software. Please refer to figure 1 to help youconnect your cable modem for the best possible connection. Attachi...
Page 10 - Important Connection Information; Coaxial Cable
8 Connecting the Cable Modem Fig. 2: USB Connection 3VDC 800mA ETHERNET USB RESET CABLE Important Connection Information The cable modem supports both Ethernet and USB connections simultaneously (if allowed byyour cable provider). Coaxial Cable AC Power Supply Note: Only use the power supply provide...
Page 11 - Windows 2000, or Windows XP operating system; USB Connection; Instructions must be followed in the order they appear.
9 Below are important points to remember before you connect the cable modem: • You should have a Windows® 98 SE (Second Edition), Windows Me (Millennium Edition), Windows 2000, or Windows XP operating system to use the Universal Serial Bus (USB) connection. • For Ethernet connections, go to page 22....
Page 12 - Using Windows 98 SE for USB Connection
10 Connecting the Cable Modem Using Windows 98 SE for USB Connection Follow steps 6 through 14 if you have a Windows 98 SE operating system: 6. When the “Add New Hardware Wizard” appears, click “Next” to initiate the search for driversfor your USB device. (Fig. 3) Note: If the “Add New Hardware Wiza...
Page 13 - NOT; addition
11 Connecting the Cable Modem 10. The search should find the driver for the “RCA or Thomson USB Cable Modem” (Fig. 7). To confirm that this is the case, click “Next” to continue and proceed to step 12. Otherwise, seestep 11. Important: Do NOT continue if the search finds “USB Composite Device” drive...
Page 16 - Using Windows 2000 for USB Connection; ONLY
14 Connecting the Cable Modem Using Windows 2000 for USB Connection Follow steps 6 through 14 if you have a Windows 2000 operating system: 6. When the “Found New Hardware Wizard” appears, click “Next” to initiate the search fordrivers for your USB device (Fig. 10). Note: If Windows 2000 does not rec...
Page 20 - Using Windows Me for USB Connection
18 Fig. 18 Fig. 17 Connecting the Cable Modem Using Windows Me for USB Connection Follow steps 6 through 9 if you have a Windows Me operating system: 6. Windows Me will briefly display the “Found New Hardware Wizard,” and automaticallyproceed to the “Add New Hardware Wizard” (Fig. 16). Choose the “A...
Page 22 - Using Windows XP for USB Connection
20 Fig. 19 Fig. 20 Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system: 6. Windows XP will briefly display the “Welcome to the Found New Hardware Wizard,” (Fig. 19)and ask you to insert the installation CD-ROM that came with the unit. Choose the “In...
Page 24 - Ethernet Connection to One Computer
22 Ethernet Connection to One Computer Make the connections to the modem in the following sequence (Fig. 22): 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end tothe connector on the modem labeled “CABLE.” 2. Insert the plug from the AC power supply into ...
Page 25 - Connecting More Than Two Computers to the Cable Modem; Ethernet Hub
23 Connecting More Than Two Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers butUSB is not available, you’ll need the following additional equipment (if supported by your cableoperator):• Crossover -wired, or “null,” category 5 Ether...
Page 26 - Legend; Off On Flashing
24 1. Tuning – The cable modem is functionaland searching for a downstream cablemodem service channel on your cablesystem. 2. Ranging – The modem is now tuned to adownstream cable modem channel andcan now receive data. Now it searches foran upstream channel so that it can senddata. 4. Configuring – ...
Page 27 - Buttons; Additional Information; PC LINK
25 Buttons INTERNET ON/OFF* – Turns the Internet connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled. Important: Do not press this button when transmitting data over the Internet. The information will be lost and your Internet connection disabled. Addi...
Page 28 - Basic Reset; This should only be done if the cable modem has been taken out; Other Status Indicators; Reset switch
26 Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x Internet On/Off Cable Activity Cable Link Message PC Link Internet Internet On/Off Cable Activity Cable Link Message PC Link Internet x x x x x Internet On/Off C...
Page 29 - Frequently Asked Questions
27 Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or withoutcable TV service. Contact your local cable company for complete information on cableservices, including high-speed internet access. Q. H...
Page 31 - FCC Information
42 FCC Information FCC Declaration of Conformity and Industry CanadaInformation This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device must acceptany interference received, inclu...
Page 32 - page 9 for instructions on loading the USB driver.); Minimum System Requirements
43 Connecting the Cable Modem 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other endto the connector on the modem labeled CABLE. 2. a. Insert the plug from the AC power supply into the power AC jack on the cable modem. b. Insert the power cord into the AC adap...
Page 33 - Quick Reference; Service Information
44 Button/Light/LED Indicators Quick Reference * Actual button or LED names may vary per model. Internet On/Off Cable Activity Cable Link Message PC Link Internet INTERNET ON/OFF* – Turns the Internet connection ON and OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is also disabled...
Page 34 - Glossary
45 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twistedpair cable. DHCP (Dynamic Host Control Protocol) – A protocol which allows a server to dynamica...
Page 35 - THOMSON
Thomson Inc. 10330 North Meridian StreetIndianapolis, IN USA 46290 © 2004 Thomson Inc.Trademark(s) RegisteredPrinted in Taiwan TOCOM 16500150 THOMSON 16500150 IB 12/6/04, 6:36 PM 46