TANDBERG Utility - Manuals - manualsarea.com

Page 2 - Trademarks and Copyright

TANDBERG COMPASS MXP / UTILITY MXP ii Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanica...

Page 3 - Environmental Issues

iii Environmental Issues TANDBERG visual communication products significantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recommends the use of low energy peripherals, such as EnergyStar ™ monitors. Thank you for buying a TANDBERG product. Battery handling...

Page 4 - Operator Safety Summary

TANDBERG COMPASS MXP / UTILITY MXP iv Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, pre...

Page 5 - Contact us

v Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net . It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234

Page 6 - Table of Contents

TANDBERG COMPASS MXP / UTILITY MXP vi Table of Contents 1 Introduction ............................................................................................................................... 1 1.1 At a Glance ......................................................................................

Page 9 - Introduction

1 Introduction 1 1 Introduction The TANDBERG Compass MXP provides essential video features for face to face communication in public areas with the quality and reliability found in all TANDBERG equipment. The TANDBERG Utility MXP provides essential video features for face to face communication in rug...

Page 16 - Installation

TANDBERG COMPASS MXP / UTILITY MXP 8 2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or...

Page 18 - Connecting Cables

TANDBERG COMPASS MXP / UTILITY MXP 10 2.2 Connecting Cables 1. Power cable  Connect the power cable from the wallplate to the power supply.  Note: The connection of main electrical supply to the wallplate is described in the Installation Sheet. 2. ISDN cables  Connect the ISDN cables to the ISDN ...

Page 19 - Monitor Configuration

2 Installation 11 2.3 Monitor Configuration Power on Switch the system on by connecting the power cable from the wallplate to the integrated power supply. After the system has performed a self-test routine, the main menu will be displayed on the monitor of the Utility MXP (units are shipped with Kio...

Page 20 - System Configuration

TANDBERG COMPASS MXP / UTILITY MXP 12 2.4 System Configuration The Compass MXP and Utility MXP have default settings from the factory enabling initial use. However the system must be configured for each installation. Configuration settings can be made via the system menu using the remote control, or...

Page 23 - General Use

3 General Use 15 3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the handset. An incoming call or pressing any key on the Compass MXP will also wake up the system. Quick Key for IP Address If the IP addre...

Page 27 - Using the Remote Control

3 General Use 19 3.3 Using the Remote Control The Utility MXP is only controlled by the handset and from the far end. The system is not designed to be controlled by a remote control accessible to the user. The remote control is only for system setup and maintenance by authorized personnel. The IR re...

Page 32 - Using the Kiosk Menu

TANDBERG COMPASS MXP / UTILITY MXP 24 3.5 Using the Kiosk Menu Figure 3-5. Kiosk Menu. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the central button to confirm selection. The menu contains the following items:-  Place a Call  Volume  Close

Page 33 - Using the Language Menu

3 General Use 25 3.6 Using the Language Menu Figure 3-6. Language selection menu. The language selection menu is an optional menu, and is only active if Language Menu is ON in the Kiosk Settings. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the cent...

Page 37 - Using the Handset

3 General Use 29 3.10 Using the Handset The handset has different functions depending on the setup of the unit, and depending on if the unit is outside or inside a call.  When outside a call and with autodial activated, lifting the handset will waken the system from standby mode and will start to d...

Page 48 - Diagnostics

TANDBERG COMPASS MXP / UTILITY MXP 40 3.16 Diagnostics The diagnostics panel is only available when Kiosk Mode is deactivated. Diagnostics allows testing of individual system components and displays the current system settings. Figure 3-15. Diagnostics menu. Diagnostics contain:  System Information...

Page 62 - Restart

TANDBERG COMPASS MXP / UTILITY MXP 54 3.16.10 Restart The restart is only available when Kiosk Mode is deactivated. Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort. Figure ...

Page 63 - User Guide

3 General Use 55 3.16.11 User Guide The user guide is only available when Kiosk Mode is deactivated. The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system. Figure 3-18. User Guide.

Page 64 - Administrator Settings

TANDBERG COMPASS MXP / UTILITY MXP 56 4 Administrator Settings The administrator settings are only available when Kiosk Mode is deactivated. Figure 4-1. Administrator settings menu. Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change th...

Page 65 - General Settings

4 Administrator Settings 57 4.1 General Settings The general settings are only available when Kiosk Mode is deactivated. When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. Figure 4-2. General settings...

Page 70 - Phone Book Settings

TANDBERG COMPASS MXP / UTILITY MXP 62 4.1.5 Phone Book Settings Corporate Directory On The Corporate Directory is available in the menu. Off The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone ...

Page 71 - External Services Settings

4 Administrator Settings 63 4.1.6 External Services Settings External Services On When set to On External Services are available. Off When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External ...

Page 72 - Permissions

TANDBERG COMPASS MXP / UTILITY MXP 64 4.1.7 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify them...

Page 80 - Date and Time Settings

TANDBERG COMPASS MXP / UTILITY MXP 72 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. See IP Services for more details. Auto The NTP IP address is set automatically. Manual The NTP IP address is set manually. IP Address...

Page 81 - Max Call Length

4 Administrator Settings 73 4.1.11 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.

Page 83 - Input Editor Language

4 Administrator Settings 75 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.

Page 85 - Balloon Help

4 Administrator Settings 77 4.2.3 Balloon Help It is possible to enable / disable the balloon help window. On Choose On if you want help text windows to appear. Off There will be no help text window.

Page 86 - Administrator Password

TANDBERG COMPASS MXP / UTILITY MXP 78 4.2.4 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Pane...

Page 87 - Kiosk Mode Settings

4 Administrator Settings 79 4.2.5 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality available:  make calls (using predefined con...

Page 90 - Startup

TANDBERG COMPASS MXP / UTILITY MXP 82 4.2.6 Startup Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. On The Welcome Menu is shown when the system wakes up from standby mode. Off The Welcome Menu is not shown when the system wakes up from stan...

Page 92 - Icons

TANDBERG COMPASS MXP / UTILITY MXP 84 4.2.7 Icons The following indicator icons may be set to on or off:  Mic Off  Volume Off  On Air  Encryption  Bad Network  Telephone See On-screen Indicators for details.

Page 93 - Presentation Settings

4 Administrator Settings 85 4.3 Presentation Settings The presentation settings are only available when Kiosk Mode is deactivated. Figure 4-14. Presentation settings menu. Presentation Settings contain:  Presentation Start  H.239  Startup Video Source  Presentation Source  Snapshot Source  Aut...

Page 126 - ISDN switch type

TANDBERG COMPASS MXP / UTILITY MXP 118 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines,...

Page 127 - Advanced ISDN Settings

4 Administrator Settings 119 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN tel...

Page 131 - DNS Settings

4 Administrator Settings 123 DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default ...

Page 133 - Gatekeeper Settings

4 Administrator Settings 125 Gatekeeper Settings Gatekeeper Discovery Auto The system will automatically try to register on any available gatekeeper. If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used. This requires auto discovery on t...

Page 134 - CallManager Settings

TANDBERG COMPASS MXP / UTILITY MXP 126 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.

Page 135 - Advanced H.323 Settings

4 Administrator Settings 127 Advanced H.323 Settings The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure. NAT NAT, Network Address Translation, is used when a PC and a videoconferencing system are connected to a router with NAT support. NAT support in the ...

Page 137 - Display Name

4 Administrator Settings 129 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) i...

Page 139 - Media Capabilities supported in SIP:

4 Administrator Settings 131  RFC 2190 RTP Payload Format for H.263 Video Streams  RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+)  Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats.  R...

Page 149 - Interfaces

TANDBERG COMPASS MXP / UTILITY MXP 141 5 Interfaces This chapter describes details on the available connectors on the back of the system.  Video  Audio  Network Figure 5-1. Connectors.

Page 154 - Appendices

TANDBERG COMPASS MXP / UTILITY MXP 146 6 Appendices Appendices:  Appendix 1: Technical Specification  Appendix 2: Bandwidth Information  Appendix 3: Environmental considerations  Appendix 4: Guidelines for setting up videoconferencing rooms  Appendix 5: Security  Appendix 6: Using the file sys...

Page 155 - Appendix 1; Technical Specification

6 Appendices 147 Appendix 1 Technical Specification UNIT DELIVERED COMPLETE WITH: Wireless remote control, built-in camera, microphone, speakers, cables, 12.1" LCD screen, robust cabinet, LED light source LCD SCREEN Wide view angle screen XGA resolution Auto or manual brightness Display Area (mm...

Page 158 - Appendix 2; Bandwidth information for TANDBERG Compass / Utility MXP

TANDBERG COMPASS MXP / UTILITY MXP 150 Appendix 2 Bandwidth information for TANDBERG Compass / Utility MXP Utility / Compass MXP Bandwidth Point to point ISDN / IP Standard: 768 (IP only) Options: 128 / 768, 384 / 768 MultiSite Not Available Rate Matching Not Available Dual Stream (DuoVideo / H.239)...

Page 159 - Appendix 3; Environmental considerations

6 Appendices 151 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an ...

Page 160 - Appendix 4

TANDBERG COMPASS MXP / UTILITY MXP 152 Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting:  Low Contrast desired for light intensity. ...

Page 162 - Security

TANDBERG COMPASS MXP / UTILITY MXP 154 Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if...

Page 165 - Using the file system

6 Appendices 157 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS-window: ftp <IP-address of system>, or Web-browser: ftp:// <IP-address of system> Description of the different files: all.prm all settings in the system (...

Page 166 - Appendix 7; Web Interface

TANDBERG COMPASS MXP / UTILITY MXP 158 Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1. Open Administra...

Page 168 - Appendix 9

TANDBERG COMPASS MXP / UTILITY MXP 160 Appendix 9 Remote Control (TRC 3) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelenght 940nm IR carrier ferquency 30kHz

Page 170 - Cisco CallManager registration

TANDBERG COMPASS MXP / UTILITY MXP 162 Appendix 10 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward. 1. To configure the CallManager with an H.323 client,...

Page 171 - Diagnostic Tools for IP

6 Appendices 163 Appendix 11 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘ syslog on ’ .One can get traces for RAS, Q.931 and H.245 with this command. It ...

Page 173 - System Upgrade

6 Appendices 165 Appendix 12 System Upgrade Before starting the software upgrade of the TANDBERG MXP system, please make sure to have the new software file, (for instance s050000F30.pkg) and the Release Key for this software available. Your TANDBERG Partner will provide this for you. All options and...

Page 179 - Declaration of Conformity

6 Appendices 171 Appendix 13 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

Page 180 - Glossary

TANDBERG COMPASS MXP / UTILITY MXP 172 7 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor. 4CIF: 4 times CIF, 704x576 pixels 4SIF: 4 times ...