TANDBERG D50104-15 - Manuals

6 Health Care System III On Cleaning To keep the system looking brand new, periodically clean it with a mild detergent solution. Never use strongsolvents such as thinner or benzine, or abrasive cleaners since they will damage the cabinet. As a safetyprecaution, unplug the system before cleaning it. ...

Health Care System III 7 Contents Declaration of Conformity ............................................................................................................................................ 2Warning .............................................................................................

12 Health Care System III Introduction Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The system offerssuperior quality audio and video in a fully-featured unit. Main Features:• Supports videoconferencing via both IP and ISDN networks. • Selection of...

Health Care System III 13 Introduction At a Glance — The HCS III System

14 Health Care System III Introduction Main HCS III Cart Camera The main WAVE (wide angle view) camera is mounted on top of the monitor and is continent specific(NTSC for North America or PAL for Europe). It is a high quality colour camera with a fast pan/tilt/zoomaction. The camera is controlled by...

Health Care System III 15 Introduction Keyboard and Mouse (customer supplied) The customer supplied keyboard is placed within the retractable tray below the table top. The customersupplied mouse can be placed on the table top or the mouse tray that is retractable from beneath the left orright side o...

16 Health Care System III Introduction Headset and Jack The headset can be used as an alternative to the main system speakers. When the headset is plugged into thejack that is mounted on the cart post above the computer shelf, the audio is cut from the system speakers andis routed to the headset. Th...

18 Health Care System III Introduction To adjust the camera arm height, support the arm with one hand and loosen the two release handles onlyenough to permit movement of the arm, and carefully move the arm up or down to the required height.Securely tighten both release handles. Warning Do not loosen...

Health Care System III 19 Installation Installation Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninstalled telephone wires or terminals unless the te...

20 Health Care System III Installation 6) Remove the ramp that is located under the unit and place it against the front of the skid. With one person holding the left side of the unit, and one person holding the right side of the unit, roll and guide the unitoff the skid and down the ramp. 7) We reco...

22 Health Care System III Installation I F EQUIPED WITH THE Z ENITH L CD DISPLAY , THE D UAL O UT S-V IDEO CONNECTOR WILL NOT BE AVAILABLE VCR • 1 video input supporting composite signals through a BNC connector (Video In 4 on Codec). • 1 video output supporting composite signals through a BNC conne...

Health Care System III 23 Installation 3) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s isolated power bar. 4) Re-install the cable entry cover and the back panel on the cart. Connect the VCR cables to VCR on the rear interface panel as follows:...

24 Health Care System III Installation ISDN BRI Cables Take the six ends of the ISDN BRI cables and verify that they are labelled ISDN 1, 2, 3, 4, 5 and 6. Connect ISDN cable No. 1 to the first ISDN socket (S/T-interface) provided by the service provider. This willbe your main number. Connect ISDN c...

Health Care System III 25 Installation 2) Place the PC on the shelf close to the back, leaving only enough room for the cables between the PC and the rear panel of the cart. 3) Place the keyboard and mouse on their respective shelves and route their cables from the rear of the keyboard shelf to the ...

26 Health Care System III Installation Enable the external microphone within the system setup menu as follows: 3) With the TANDBERG I/R remote control, press the “ MENU ” button. 4) Highlight the Audio Setup option, and press “ OK .” 5) Highlight the Inputs option , and press “ OK .” 6) Turn off the...

Health Care System III 27 Installation Oval cap Cart Adjustments Triple-pivot Arm Counterbalance Adjustment The following procedure applies to the optional LCD display mounting arm and the optional mobile cameracart arm. A nitrogen gas spring is used to counterbalance the weight of the LCDdisplay (o...

28 Health Care System III Installation Operational Considerations Iris Control and Lighting By default the HCS III camera will use an automatic iris to compensate for changes in lighting. In addition tothis feature you may further assist the HCS III to maintain the best possible image quality by pay...

Health Care System III 29 Installation Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using anexisting room for videoconferencing. Room: - Should be located away from noise- Should not have windows...

30 Health Care System III Getting Started Getting Started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remotecontrol will wake up the system. An incoming call will also wake up the system. If the system does not respond, check that a...

Health Care System III 31 Getting Started # OK zoom 1 5 * 7 4 3 2 9 6 8 0 P + - store presets delete move pip mic off selfview far end vcr aux doc cam main cam snapshot pc abc wxyz tuv pqrs jkl ghi def mno P 1 P 3 P 2 men u con nec t direc tory disconnec t Quick Keys The three buttons on top of the ...

32 Health Care System III Getting Started Menu Structure The on-screen menu structure is shown below. Press the M ENU key on the remote control to enter/leave the Main Menu. Press U P /D OWN /L EFT /R IGHT to navigate. Press O K to select. Call Quality Advanced Settings Main Menu MCU Services Audio ...

Health Care System III 33 Getting Started connect menu T HESE SETTINGS ARE ESSENTIAL FOR OPTIMAL SYSTEM SET - UP . NOTE System configuration • After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayedon the monitor. • Enabled but unused ISDN lines (lines...

34 Health Care System III Getting Started LAN configuration • Press M ENU on the remote control. Select the menu ‘ Terminal Settings ’, then ‘ LAN Settings ’ . Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is anH.323 Gatekeeper present on your...

Health Care System III 35 Getting Started connect Making and ending calls Making a call To make a call, enter the number or the IP-address of the unit you wish to call using the Dialingkeys and press C ONNECT . ISDN call The system will, by default, try to connect using Quality: Auto (see table over...

36 Health Care System III Getting Started • Move the indicator to the desired bandwidth, then press the ‘ Select ’ Quick Key. • You may also press the ‘ Set as Default ’ Quick Key in order to make the selected bandwidth the default bandwidth for subsequent calls. • Press ‘ Set Restrict (56k) ’ to ma...

Health Care System III 37 Getting Started Selecting / setting default network To select a specific network, press ‘ Net ’ when you are in the dial menu.: • Highlight network to be used in your call. •Press ‘ Select ’ to select network or press ‘ Set as Default ’ to set the selected network as your p...

38 Health Care System III Getting Started connect To find an entry, key in the first letter, for example T, and scroll with the up/down arrows. T HE LEFT / RIGHT ARROWS WILL MOVE ONE PAGE UP / DOWN . To dial the selected entry press C ONNECT . To edit the selected number before dialing, press OK (on...

Health Care System III 39 General Use Add New Entry When selecting ‘ Add New Entry ’, an empty directory entry is displayed: 1 Move to ‘ Name ’ and enter characters using the number keys on your remote control (as on mobile phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between upper- and lowe...

40 Health Care System III General Use Add MultiSite Entry When selecting ‘ MultiSite Entry ’, an empty MultiSite directory entry is displayed: 1 Move to ‘ Name ’ and enter the MultiSite meeting name. 2 Select ‘ Add Site ’ to add a site to the meeting by searching for point-to-point entries in the di...

Health Care System III 41 General Use move pip Press M OVE PIP to move your selfview as a Picture-in-Picture to different corners of the screen or to switch it off. Adjusting volume Press the V OLUME keys to adjust the volume level. An on-screen indicator will show the current level. View outgoing v...

42 Health Care System III General Use zoom Controlling the Main Camera Moving / zooming camera To control the Main Camera use the keys below: for pan/tilt and for zooming. Selecting video sources P r e s s : to select the video source to be transmitted to the far end. I F THE MENU SYSTEM IS ACTIVE ,...

Health Care System III 43 General Use Voice Activated Camera Positioning Through Voice Activated Camera Positioning and the use of two or three microphones, the camera willautomatically view the speaker. Setup Before using camera tracking, the camera positions used must be stored at presets P7 (Mic1...

44 Health Care System III General Use Presets The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store: • Video source • Camera position, pan/tilt/zoom/focus (if Main Camera) • Audio source selection (see ‘Audio Settings’ in ‘Advanced use’) Selecting pres...

Health Care System III 45 General Use Sending/receiving still images When a still image is sent, received or requested, it will be stored in the graphics memory. When anew image is sent or received, the old image will be erased. When disconnecting the call, the imagewill be erased. Sending a still i...

46 Health Care System III General Use * - Optional feature. Duo Video * Duo Video is useful if you want to display live video from your document camera or another camera inaddition to live video of yourself. Add Duo Video • Alt.1: Press any other video source than MainCam during a call. This will op...

Health Care System III 47 General Use End a Duo Video call To end a Duo Video call, press D ISCONNECT . Select if you want to disconnect only the Duo Video connection or the whole connection. Controlling camera, changing video source, presets in a Duo Video call The main monitor will always display ...

Health Care System III 49 General Use By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including thefour MultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems with MultiSite functionality. T...

50 Health Care System III General Use • Press ‘ Add Site ’ to bring up the MultiSite dial menu. • Enter the number to call. The Quality will, by default, be the same as used by the first call. To place a telephone call instead of a video call, press ‘ Quality ’ and select ‘ Teleph ’ in the Quality m...

Health Care System III 51 General Use Disconnecting sites from a conference To disconnect a site or end the conference, press D ISCONNECT . • Select site and press O K or ‘ Disconnect Site ’. To end the meeting press ‘ Disconnect All ’. disconnect E ACH SYSTEM WILL BE IDENTIFIED BY A S YSTEM N AME (...

52 Health Care System III General Use PC SoftPresenter * PC SoftPresenter is used to display PC images on your system. The system and your PC must beconnected to a LAN. In addition, VNC (Virtual Network Computing) server software must be installed onthe PC. To show the PC image:• Start the VNC softw...

Health Care System III 53 General Use Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standardWeb-browser. Connect your system to a local area network. Configure your codec: • Press MENU, select ‘ Terminal Settings ’, ‘ LAN Settings ’ • ...

54 Health Care System III General Use T.120 and other PC applications A PC can be connected to the system using a serial cable. This will enable interactive editing, file transferand application sharing between two computers. Appropriate communication software should be used (for example: Microsoft ...

Health Care System III 55 Advanced Use Main menu The menu system can be used to select available functions and utilities for the system. To enter the menu system and the main menu, press the M ENU key. You may leave the menu system at any time by pressing the M ENU key. To navigate through the menu ...

56 Health Care System III Advanced Use Call quality The Call Quality menu allows you to select the preferred quality of your call. D UE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT . Audio Auto Optimized audio quality depending on bandwidth. ...

Health Care System III 57 Advanced Use Advanced call quality T HE SELECTIONS MADE IN THIS MENU WILL OVERRIDE THE SELECTIONS MADE IN THE ‘C ALL Q UALITY ’ MENU . I F ‘A UTO ’ IS SELECTED , THE SETTINGS IN ‘C ALL Q UALITY ’ WILL BE USED . Audio Auto The setting of ‘ Audio: Auto/High/Normal ’ in ‘ Call...

58 Health Care System III Advanced Use Presentations Presentation Mode To send a still image immediately after pressing S NAPSHOT select ‘ Presentation Mode: Normal ’. To preview the image before it is transferred as a still image, select ‘ Presentation Mode: Preview ’. When pressing S NAPSHOT you w...

Health Care System III 59 Advanced Use Utilities Autoanswer On : The system will automatically answer all incoming calls. On+MicOff : The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press M IC O FF to switch the microphone on. Off : Y...

60 Health Care System III Advanced Use Welcome Menu The Welcome menu can be shown when the system is not in use, and when sleep-mode is not activated. On : The Welcome Menu is shown when the system is not in sleep mode. Off : The Welcome Menu is not shown. Continuous Presence On : The screen is divi...

Health Care System III 61 Advanced Use System Name Identifies the system: • during an MCU conference call. • when using the Web-interface. • when the codec is acting as an SNMP Agent. • towards a DHCP server. • as an H323 ID. Other systems can call us using this name instead of IP-number/IP-address....

62 Health Care System III Advanced Use Terminal Names Allows you to see the site numbers or name (if supported) of other sites connected in the conference. View site # * Allows you to view any participant in the conference other than the participant currently ‘On Air’. End view Allows you to stop vi...

Health Care System III 63 Advanced Use Chair control * You select ‘ Chair Control ’ and ‘ Take Chair ’ to assume the role of chairman of the ‘meeting’. As chairman, you may control which site you and the other sites see. Take chair Allows you to request chairmanship of the conference. If no one else...

64 Health Care System III Advanced Use Audio Settings Audio Inputs By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On willautomatically be mixed. Select Off to prevent audio/noise from unused inputs or if you want to disable aspecific input. T...

Health Care System III 65 Advanced Use Level Settings Adjust the audio input levels according to which external audio equipment is connected. The on-screen audiolevel indicator will make it easier to set the correct input level settings. The input level should be adjusted sothat the average level re...

66 Health Care System III Advanced Use Level Settings - Outputs Adjust the audio output levels according to the parameters of the external audio equipment connected. Theselevels should only be adjusted when installing new audio equipment. The default settings are correct for theTANDBERG Natural Audi...

Health Care System III 67 Advanced Use Automatic Gain Control (AGC) Settings Select ‘ On ’ to allow automatic adjustments (Automatic Gain Control) of audio levels. When ‘ On ’, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals.Very we...

68 Health Care System III Advanced Use Tips for improving the echo canceller performance: • Place all microphones as far as possible from the loudspeaker. Minimum loudspeaker-microphonedistance should be 1 meter. • Place all microphones as close as possible to the persons speaking. By using several ...

Health Care System III 69 Advanced Use Camera Tracking Mode Select the camera tracking mode: Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle images are preferred over close-up images. Norm: Should be used in regular meetings. Fast: The system qu...

70 Health Care System III Advanced Use Video Name Each video input defaults to the same name used on the remote control to select a video input. To edit the name, use the number keys on the remote control to select letters. Press D ELETE to erase a letter. VGA Settings I F YOU SET ‘VGA O UT ’ TO ‘M ...

Health Care System III 71 Advanced Use Address The IP-address of the PC with the VNC software installed. To find the IP-address of the PC, select‘Command Prompt’ from the Startup-menu. Type ‘ipconfig’ and press ENTER. Display Number The display number for VNC is 0 and upwards. If you are using WinVN...

72 Health Care System III Advanced Use Network Configuration Before using the system it is necessary to specify which network to use and define its settings. If you want to use your system via ISDN-BRI you should select ‘ Current Network: ISDN-BRI ’ and enter the ‘ ISDN-BRI Settings ’ menu to set th...

Health Care System III 73 Advanced Use ISDN-BRI Settings M ANDATORY ISDN-BRI SETTINGS T O MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN-BRI, MAKE THE FOLLOWING SETTINGS : - S ET ISDN SWITCH TYPE - E NTER ISDN LINE NUMBERS (+ SPID S IF REQUIRED ) - D ISABLE UNUSED LINES ISDN Switch Type Select ...

74 Health Care System III Advanced Use Line Setup This menu allows you to program the numbers associated with your ISDN line. If you want to use this ISDN line, you need to set ‘ Enabled: On ’ and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set ‘ Enabled: Off ’...

Health Care System III 75 Advanced Use Advanced ISDN settings Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone numberand line. The terminals are addressed by using different subaddresses. To call a terminal with a Subaddress, separate the ISD...

76 Health Care System III Advanced Use Send Own Numbers On The system will send its own numbers to the far end. Off The system will not send its own numbers to the far end, but please note that the network may stillsend your numbers to the far end. Sending Complete On The system will send the ISDN m...

Health Care System III 77 Advanced Use Channel Hunting Below is a list of common ISDN-PRI/T1 switches. Type Manufacturer PRI Switch Type setting ATT 4 ESS AT&T AT&T ISDN ATT 5 ESS AT&T/Lucent AT&T ISDN or National ISDN * DMS 100 Northern Telecom National ISDN DMS 250 Northern Telecom...

78 Health Care System III Advanced Use Advanced ISDN Settings This is the same menu as for ISDN-BRI. The settings will be common for ISDN BRI and ISDN PRI. Pleaserefer to section ‘ISDN-BRI Settings’. Advanced ISDN-PRI Settings NSF - Non Standard Facility. Your network provider may require a service ...

Health Care System III 79 Advanced Use External network settings Before using the system together with external network equipment, you must specify the network parameterson this page. T HE SYSTEM HAS SUPPORT FOR UP TO 768 KBPS /2M BPS USING E XTERNAL N ETWORK (RS449/V.35/X.21) INTERFACE . NOTE NOTE ...

80 Health Care System III Advanced Use T O MAKE AN IP CALL WHEN ‘L EASED L INE ’ IS SELECTED , ENTER A NUMBER BEFORE PRESSING CONNECT TO ACTIVATE THE DIAL MENU . TIP Call control ‘ RS366 Dialing ’ is the only dialing protocol and would normally be used together with network clocking ‘ RS449/V35 Comp...

Health Care System III 81 Advanced Use Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an addressin the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicastgroup. Specifying n...

82 Health Care System III Advanced Use H.323 Settings E.164 alias This is the E.164 address of the codec. The E.164 address is equivalent to a telephone number, sometimescombined with access codes. Valid characters are 0-9,* and #.When using a gatekeeper the codec will send a message to the gatekeep...

Health Care System III 83 Advanced Use IP Precedence Used to define which priority the system should have in the network. Higher numbers indicate higherpriority. The selected value n will classify the different packets as follows: Signalling=n, Audio=n-1,Video=n-2, Data=n-3. When ‘Auto’ is selected,...

84 Health Care System III Advanced Use NAT NAT, Network Address Translation, is used in small LAN’s, often home offices, when a PC and avideoconferencing system is connected to a router with NAT support. NAT support in the videoconferencingsystem enables proper exchange of audio/video data when conn...

Health Care System III 85 Advanced Use Ethernet Speed Auto The codec will auto-detect the speed/duplex on the LAN. 10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. Re...

86 Health Care System III Advanced Use Call Settings Incoming MCU calls On : When you are in a call, the system will provide a visual/audio indication of an incoming call andask you to accept/reject the call. Off : The system will not accept incoming calls when you are in a call. Incoming telephone ...

Health Care System III 87 Advanced Use Network Profiles This menu defines the settings listed when pressing the Quick key ‘ Net: ’ while in the dial menu. This menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix to aprofile, this prefix can be automatical...

88 Health Care System III Advanced Use Dataport configuration The system provides two standard RS 232 serial ports to allow a computer to be connected for data transferand control purposes. W HEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE . Dataport 1 If you wish ...

Health Care System III 89 Advanced Use Dataport 2 Dataport 2 is dedicated to the main camera and will not be available in standard configuration. The Codec will automatically detect WAVE cameras. If you are using a camera supporting the VISCAprotocol, select ‘ Mode: VISCA ’. Language The system supp...

90 Health Care System III Advanced Use Channel status Comprehensive information about the call progress is available through the Channel Status window.This window indicates the various stages each B-channel goes through whilst establishing a connection. Status - BRI Comments Idle the channel is idle...

Health Care System III 91 Advanced Use Call status Comprehensive information about the call is available through the Call Status window. The menu has twocolumns, one for tranmitted and one for received audio/video/data information. If Duo Video or MultiSite is used,pressing the LEFT/RIGHT keys will ...

92 Health Care System III Advanced Use Test subsystem You can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) Set Local: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio. · The local side will ...

Health Care System III 93 Appendix 1 Appendix 1 Connecting the HCS III to ISDN using Network Adapters Connecting When network terminating units are required, Inter-Tel Inc. models NT1 or NT384 are installed within theenclosed area at the bottom of the cart, as illustrated below. Connect the ISDN BRI...

94 Health Care System III Appendix 2 Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. NOTE: There are different Telesync Adapters for different configurations of ...

Health Care System III 95 Appendix 3 Appendix 3 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE willallow up to 1.54 Mbps transmission. The E1/T1-interface must be connected to a CSU approved according...

96 Health Care System III Appendix 3 Configuration of Adtran T1 ESF CSU ACE Enter ‘2)CONFIG’ menu using SCROLL and ENTER buttons. - Enter ‘3)TERMINAL’ menu. Check ‘1)FORMAT:ESF’, ‘2)CODE: B8ZS’ , ‘3)SET LBO: 0-133’ (Corresponding to ‘Cable Length’ setting on the Codec. - Go to main menu and enter ‘1...

Health Care System III 97 Appendix 4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system...

98 Health Care System III Appendix 5 Appendix 5 Using the file system It is possible to access a file system within the TANDBERG system by using ftp:DOS-window: ftp <IP-address of codec>, or Web-browser: ftp:// <IP-address of codec> Description of the different files all.prm - all settin...

Health Care System III 99 Appendix 6 Appendix 6: Access Code The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the ‘access.txt’ file on the ftp-server in the codec. If no ‘access.txt’ file is uploaded to the codec, registration of the co...

100 Health Care System III Technical Description Technical Description Function/Purpose: The Tandberg Health Care System HCS III and HCS III Mobile are specially designed for use in a health care environment to provide: • Continuing Medical Education • Research and development • Consultation and cli...

Health Care System III 103 Abbreviations Abbreviations AGC Auto Gain Control Mic Microphone ARP Address Request Protocol MSN Multiple Subscriber Number Aux Auxiliary NAT Network Address Translator BNC Bayonet Connector NR Noise Reduction BRI Basic Rate Interface NSF Non Standard Facility CCD Charge ...

104 Health Care System III Index Index Symbols 1TR6 19 A Abbreviations 103Access Code 35Add Duo Video 46Add MultiSite Entry 40Add New Entry 39Adding an extra site 50, 51Advanced call quality 57Advanced ISDN settings 75Advanced use 55Alert Speaker 69Audio inputs 64 outputs 65, 66 quality 56 setup 64 ...

106 Health Care System III Servicing Servicing Do not attempt to service the apparatus yourself, otherwise the warranty will be voided. Opening orremoving covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualifiedservice personnel. Damage Requiring Service Unplug t...