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Manual TANDBERG D12155-10
Summary
TANDBERG Videoconferencing System 3 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.Our products have either none or few consum...
4 TANDBERG Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for futurereference. The information in this summary is intended for operators. Carefully observe all warnings, precau...
TANDBERG Videoconferencing System 5 Contents Introduction ........................................................................................ 7Menu structure ................................................................................... 8The TANDBERG 2500 Videoconferencing System ............
TANDBERG Videoconferencing System 7 Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The TANDBERGsystem offers superior audio and video quality in a fully-featured unit. Main Features:• Supports videoconferencing via both IP and ISDN networks.• Selecti...
8 TANDBERG Videoconferencing System Menu structure The on-screen menu structure is shown below. Press the M ENU key on the remote control to enter or leave the Main Menu. Call Quality Advanced Settings Main Menu Press U P /D OWN /L EFT /R IGHT to navigate. Press O K to select. OK MCU Services Audio ...
TANDBERG Videoconferencing System 9 The TANDBERG 2500Videoconferencing System At a glance — the TANDBERG 2500 system
10 TANDBERG Videoconferencing System W.A.V.E. II Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with afast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operatespan/tilt, focus and zoom....
TANDBERG Videoconferencing System 11 # OK zoom 1 5 * 7 4 3 2 9 6 8 0 P + - store presets delete move pip mic off selfview far end vcr aux doc cam main cam snapshot pc abc wxyz tuv pqrs jkl ghi def mno P 1 P 3 P 2 men u con nec t direc tory disconnec t Cabinet The cabinet is easily movable with large...
12 TANDBERG Videoconferencing System Table microphone The high quality table microphone is specially designed to be used on a table during a video conference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. Themicrophone cable should alwa...
TANDBERG Videoconferencing System 13 Installation Precautions • Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.• Never touch uninstalled telephone wires or terminals unless the teleph...
TANDBERG Videoconferencing System 15 Installation Connecting cables All cables needed in standard configuration are connected tothe codec. Connect these cables to the other parts of thesystem: 1. Power cable Connect the system power cable and monitor power cable toan electrical distribution socket. ...
16 TANDBERG Videoconferencing System Installation Monitor configuration Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to yourmonitor manual). Remember to select S-video (S-VHS) input to avoid a black and white picture. 5a. ISDN cables - using BRI...
TANDBERG Videoconferencing System 17 Installation System configuration • Switch the system on by activating the power switch on the codec (located on the right hand side at the rear of the codec). A green light is shown (located in the center on the front of the codec). • After the system has perfor...
18 TANDBERG Videoconferencing System Installation ISDN configuration For each installation of the system it is necessary to configure the unit. All configuration parameters are availablevia the menu system. If you are using an external IMUX or special networks, the external equipment may alsoneed to...
TANDBERG Videoconferencing System 19 Installation LAN configuration • Press M ENU on the remote control. Select the menu ‘ Terminal Settings ’, then ‘ LAN Settings ’ . Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is anH.323 Gatekeeper present...
20 TANDBERG Videoconferencing System Getting started Getting started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remotecontrol will wake up the system. An incoming call will also wake up the system. If the system does not respond, m...
TANDBERG Videoconferencing System 21 Getting started Basics The system’s most commonly used functions are accessible directly from the remote control by single keypresses. In addition, the user interface is represented by on-screen menus. Individual items within the menus andlists can be selected by...
22 TANDBERG Videoconferencing System Getting started Making and ending calls Making a call To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keysand press C ONNECT . ISDN call The system will, by default, try to connect using Quality: Auto (see table o...
TANDBERG Videoconferencing System 23 Getting started TIP Access Code If the system requires an Access Code, enter the code and press OK to proceed making a call: Using sub-address / extension address / MCU password To specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a...
24 TANDBERG Videoconferencing System Getting started Selecting / setting default quality (bandwidth) T YPE OF CALLS Auto 384kbps on ISDN/768kbps on IP Max 384kbps on ISDN/1536kbps on IP 1472 1472 kbps (IP only) 1152 1152 kbps (IP only) 768 768 kbps (IP only) 512 512 kbps (IP only) 384 384 kbps (6B) ...
TANDBERG Videoconferencing System 25 Getting started Selecting / setting default network To select a specific network, press the ‘ Net ’ Quick Key when you are in the dial menu.: 1 Highlight the network to be used in your call. 2 Press ‘ Select ’ to select network or press ‘ Set as Default ’ to set ...
26 TANDBERG Videoconferencing System Getting started Answer a call To answer a call, press C ONNECT . Manual answer of a call is needed if the autoanswer facility is switched off. See ‘ Utilities ’ in ‘ Advanced use ’ . End a call To end a call, press D ISCONNECT . Correcting keying mistakes To dele...
TANDBERG Videoconferencing System 27 Getting started To find an entry, key in the first letter, for example T, and scroll with the up/down arrows. To dial the selected entry press C ONNECT . To edit the selected number before dialing, press OK (only point-to-point entries) . Directory The directory ...
28 TANDBERG Videoconferencing System Getting started Add New Entry When selecting ‘ Add New Entry ’, an empty directory entry is displayed: 1 Move to ‘ Name ’ and enter characters using the number keys on your remote control (as on mobile phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between ...
TANDBERG Videoconferencing System 29 Getting started Add MultiSite Entry When selecting ‘ MultiSite Entry ’, an empty MultiSite directory entry is displayed: 1 Move to ‘ Name ’ and enter the MultiSite meeting name. 2 Select ‘ Add Site ’ to add a site to the meeting by searching for point-to-point en...
30 TANDBERG Videoconferencing System General use mic off Microphone on/off To mute your microphone during a call, press M IC O FF . An on screen indicator will appear when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing M IC O FF one more ti...
TANDBERG Videoconferencing System 31 General use Do Not Disturb / Sleep Mode Press any Quick key when not in a call to activate the Quick Menu. When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busytone when calling this unit. A status line will ...
32 TANDBERG Videoconferencing System General use doc cam main cam vcr pc aux OK zoom Controlling the Main Camera Moving / zooming camera To control the Main Camera use the keys below: for pan/tilt and for zooming. I F THE MENU SYSTEM IS ACTIVE , THE ARROW KEYS WILL NAVIGATE IN THE MENUS . Focusing c...
TANDBERG Videoconferencing System 33 General use Voice Activated Camera Positioning Through Voice Activated Camera Positioning and the use of two microphones, the camera will automatically viewthe current speaker. Setup Before using camera tracking, the camera positions used must be stored at preset...
34 TANDBERG Videoconferencing System General use Presets The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store: • Video source • Camera position, pan/tilt/zoom/focus/brightness (if Main Camera) • Audio source selection (see ‘Audio Settings’ in ‘Advance...
TANDBERG Videoconferencing System 35 General use OK Far end camera control (FECC) Press the F AR E ND key until the ‘ FarEndCamera ’ on-screen indicator is displayed. For this feature to operate the far end must support ‘Far end camera control’ (H.281). While activated you will be able to control th...
36 TANDBERG Videoconferencing System General use Sending and receiving snapshots When a snapshot is sent, received or requested, it will be stored in the graphics memory. When a new image issent or received, the old image will be erased. When disconnecting the call, the image will be erased. Sending...
TANDBERG Videoconferencing System 37 General use * - Optional feature. Duo Video * Duo Video is useful if you want to display live video from your document camera or another camera in addition tolive video of yourself. Add Duo Video • Alt.1: Press any other video source than MainCam during a call. T...
38 TANDBERG Videoconferencing System General use End a Duo Video call To end a Duo Video call, press D ISCONNECT . Select if you want to disconnect only the Duo Video connection or the whole connection. disconnect Controlling camera, changing video source, presets in a Duo Video call The main monito...
40 TANDBERG Videoconferencing System General use MultiSite cascading By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the fourMultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems ...
TANDBERG Videoconferencing System 41 General use • Press ‘ Add Site ’ to bring up the MultiSite dial menu. • Enter the number to call. The Quality will, by default, be the same as used by the first call. To place a telephone call instead of a video call,press ‘ Quality ’ and select ‘ Teleph ’ in the...
42 TANDBERG Videoconferencing System General use Disconnecting sites from a conference To disconnect a site or end the conference, press D ISCONNECT . • Select site and press O K or ‘ Disconnect Site ’. To end the meeting press ‘ Disconnect All ’. disconnect E ACH SYSTEM WILL BE IDENTIFIED BY A S YS...
TANDBERG Videoconferencing System 43 General use PC Presenter Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for anyadditional hardware such as a projector, PC/Video converter or extra cables. • Connect a VGA-VGA cable from your PC (VGA Output) to ...
44 TANDBERG Videoconferencing System General use LAN Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a local area network. Configure your codec: • Press MENU, select ‘ Terminal Settings ’, ‘ L...
TANDBERG Videoconferencing System 45 General use T.120 / data Dataport 1 COM port T.120 and other PC applications* A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer andapplication sharing between two computers. Appropriate communication sof...
46 TANDBERG Videoconferencing System Advanced use Main menu The menu system can be used to select available functions and utilities for the system. To enter the menu system and the main menu, press the M ENU key. You may leave the menu system at any time by pressing the M ENU key. Menu Password It i...
TANDBERG Videoconferencing System 47 Advanced use Call quality The Call Quality menu allows you to select the preferred quality of your call. Audio Auto Optimized audio quality depending on bandwidth. High High audio quality (G722) regardless of bandwidth. Normal Telephone quality (G728) regardless ...
48 TANDBERG Videoconferencing System Advanced use Advanced call quality * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’.** - E2 Only NOTE T HE ‘A UTO ’ SETTINGS ARE RECOMMENDED CHOICES FOR MOST CASES . T HE OTHER AUDIO , VIDEO AND RE...
TANDBERG Videoconferencing System 49 Advanced use * - Requires option ‘Presenter’ and H263 video. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’.** - 4CIF: PC and DocCam, otherwise CIF. Presentations Presentation Mode To send a snapshot immediately after pressing S...
50 TANDBERG Videoconferencing System Advanced use * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. Duo Video Number* Auto When adding Duo Video in a conference, Duo Video is connected automatically if supported by the farend. Manual ...
TANDBERG Videoconferencing System 51 Advanced use Utilities Autoanswer On : The system will automatically answer all incoming calls. On+MicOff : The system will automatically answer all incoming calls and switch the microphone off whenthe call is connected. Press M IC O FF to switch the microphone o...
52 TANDBERG Videoconferencing System Advanced use Auto-PIP On : Your selfview will automatically be displayed as a PIP (Picture-In-Picture) whenever the camera positionor video source is changed. Picking up the remote control will also display your selfview. Welcome Menu The Welcome menu can be show...
TANDBERG Videoconferencing System 53 Advanced use Menu Password Enter the code whch should be entered to get access to the menus on the TANDBERG system. When pressingthe ‘ Menu ’ button on the remote control, the user will be asked to enter the Password written here. Web Snapshots The system is able...
54 TANDBERG Videoconferencing System Advanced use MCU services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. An MCU conference can have different modes: Voice Switched means that the image of the person currently speaking will be broadcast to all the ot...
TANDBERG Videoconferencing System 55 Advanced use Quick Menu When connected to an MCU P RESS ANY Q UICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE Q UICK M ENU . This menu provides access to the most commonly used MCU functions. If ‘ Request Floor ’ is selected, ‘Request Floor’ will change ...
56 TANDBERG Videoconferencing System Advanced use Request floor When requesting the floor, the MCU will broadcast your video in full screen to all other participants in theconference. If the MCU conference has a chairman, a floor request is sent to the chairman. You will remain ‘On Air’ until either...
58 TANDBERG Videoconferencing System Advanced use Audio Settings Audio Inputs By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On willautomatically be mixed. Select Off to prevent audio/noise from unused inputs or if you want to disable a speci...
60 TANDBERG Videoconferencing System Advanced use Audio Outputs Audio out 1 is intended for connection to televisions or audio amplifiers. Audio out 2 is intended for connection to audio recording equipment or to a telephone add-on hybrid. The signal isa mix of audio from both the far end and local ...
TANDBERG Videoconferencing System 61 Advanced use Echo Control Each of the 2 microphone inputs have a separate echo canceller. One echo canceller per input provides moresophisticated control than having one common canceller for all microphones. Echo control is normally set to ‘ On ’ to prevent the f...
64 TANDBERG Videoconferencing System Advanced use Alert Tones & Volume To help distinguish between incoming video calls and ordinary telephone calls, different ringing tones may beselected. You may also select different volume levels for the ringing tone. Alert Speaker The system also has an int...
TANDBERG Videoconferencing System 65 Advanced use Video Settings Camera Tracking Mode Select the camera tracking mode: Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angleimages are preferred over close-up images. Norm: Should be used in regular meet...
66 TANDBERG Videoconferencing System Advanced use Focus To manually adjust the focus select ‘ Manual ’ and use the arrow keys to adjust. Brightness To manually adjust the brightness select ‘ Manual ’ and use the arrow keys to adjust. Whitebalance In Auto mode the whitebalance is continuously updated...
TANDBERG Videoconferencing System 67 Advanced use VGA Settings VGA Out To enhance the local video quality, a VGA monitor may be connected. Main : Should be used if you want to use a VGA monitor as your main monitor. Video outputs 1 and 3 willbe disabled. Dual : Should be used if you want to use a VG...
TANDBERG Videoconferencing System 69 Advanced use Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings. If you want to...
70 TANDBERG Videoconferencing System Advanced use ISDN-BRI Settings M ANDATORY ISDN-BRI SETTINGS T O MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN-BRI, MAKE THE FOLLOWING SETTINGS : - S ET ISDN SWITCH TYPE - E NTER ISDN LINE NUMBERS (+ SPID S IF REQUIRED ) - D ISABLE UNUSED LINES ISDN switch t...
74 TANDBERG Videoconferencing System Advanced use IMPORTANT: T HE PHYSICAL INTERFACE ON E XTERNAL N ETWORKS IS ONE NON - STANDARD 26 PIN CONNECTOR . S PECIAL CABLES ARE REQUIRED . External network settings Before using the system together with external network equipment, you must specify the network...
76 TANDBERG Videoconferencing System Advanced use Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving anaddress in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined thespecified multicast group. S...
80 TANDBERG Videoconferencing System Advanced use Advanced H.323 Settings T HESE SETTINGS ONLY HAVE AN EFFECT IF THEY ARE SUPPORTED BY YOUR IP INFRA STRUCTURE . NOTE RSVP Auto Resource Reservation Protocol enables the endpoints to request the optimal amount of bandwidth for theduration of an IP vide...
TANDBERG Videoconferencing System 81 Advanced use IP Precedence Used to define which priority audio, video, data and signalling should have in the network. Higher numbers indicatehigher priority. The priority ranges from 0(off) - 7 for each type of packets . Diffserv Used to define which priority Au...
82 TANDBERG Videoconferencing System Advanced use IP Settings IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present. DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned bythe DHCP server. Static: The codec’s...
TANDBERG Videoconferencing System 83 Advanced use Ethernet Speed Auto The codec will auto-detect the speed/duplex on the LAN. 10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full...
84 TANDBERG Videoconferencing System Advanced use Call Settings Incoming MCU calls On : When you are in a call, the system will provide visual and audible indications of an incoming call andask you to accept/reject the call. Off : The system will not accept incoming calls when you are in a call. Inc...
TANDBERG Videoconferencing System 85 Advanced use Encryption (Secure Conference)* Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption, the call will be encrypted. If not, thecall will proceed without encryption. ISDN MultiSite ca...
86 TANDBERG Videoconferencing System Advanced use This menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix to a profile, thisprefix will automatically be added to the number being dialed. E XAMPLE : 0 IS ADDED AS A C ALL P REFIX TO THE 2 ND PROFILE , ISDN...
TANDBERG Videoconferencing System 87 Advanced use Dataport configuration The system provides two standard RS232 serial ports to allow a computer to be connected for data transfer andcontrol purposes. Dataport 1 If you wish to connect a PC to Dataport 1, you must ensure that the PC and the system are...
TANDBERG Videoconferencing System 89 Advanced use Software Options The system requires a valid option key to activate Security (contains Secure Conference AES), MultiSite and/orPresenter functionality. A restart of the system is required after entering a new option key. If the option key isinvalid, ...
90 TANDBERG Videoconferencing System Advanced use Diagnostics Allows testing of individual system components and displays the current system settings. System info Select ‘ System Info ’ to view system numbers, line status, software version and other useful information. Channel status Comprehensive i...
TANDBERG Videoconferencing System 91 Advanced use The numbers used to call out to the far end are shown in the window. If an error occurs a cause code will bedisplayed on the right hand side of the window. P RESS M ENU AND THEN ’ C ALL S TATUS ’ TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM . TI...
92 TANDBERG Videoconferencing System Advanced use Please contact your TANDBERG representative for further information. Restore defaults You may restore all system settings to the factory default using this function. T HIS DEFAULT SETTING WILL NOT AFFECT YOUR C ALL D IRECTORY INFORMATION , N ETWORK T...
TANDBERG Videoconferencing System 93 Advanced use Test subsystem You can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) SetLocal: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio.· The local s...
94 TANDBERG Videoconferencing System Peripherals Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able tobuild your own applications for use with the TANDBERG 2500, thereby better integrating the system into yourbusiness e...
96 TANDBERG Videoconferencing System Peripherals Dual Monitor It is possible to install the system in a Dual Monitor configuration. The Dual Monitor option consists of an additional monitor,bigger cabinet top-plate and associated cabling. The Dual Monitor can be used to show full screen selfview,sna...
TANDBERG Videoconferencing System 97 Peripherals Document camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as smallthree-dimensional objects. To use a document camera with your system: • Connect the document camera to the DocCam input on the...
98 TANDBERG Videoconferencing System Peripherals Multiple controllable cameras Attaching multiple cameras to one system expands visibility and is useful in large group applications. The system is able to control up to 4 WAVE-cameras. Optional WAVE cameras are supplied with the necessarycabling. In a...
TANDBERG Videoconferencing System 99 Peripherals AudioScience microphone TANDBERG's award-winning AudioScience microphone is a ceiling-mounted, wide coverage, boundarymicrophone, that can eliminate the need for table microphones. It is designed to pick up the audio from allconference participants se...
100 TANDBERG Videoconferencing System Peripherals Video Cassette Recorder (VCR) VCR - Playback For playback, connect a cable between Video Out on theVCR and ‘VideoIn 4 (VCR)’ on the system. Connect acable between Audio Out on the VCR and the VCR audioinput on the system. T O SIMPLIFY CONNECTING A VC...
TANDBERG Videoconferencing System 101 Peripherals Telephone Add-On A telephone add-on is used when you want to include a telephony participant in the meeting. You can also usethis functionality when you want to have conference participants in an adjacent room with its own microphone andspeaker syste...
102 TANDBERG Videoconferencing System Peripherals T.120 / data Dataport 1 COM port PC applications A PC can be connected to the system in two different ways.• Through the PC Presenter (VGA input), see section ‘PC Presenter’.• Through an RS232 data cable. T.120 and other PC applications A PC can be c...
TANDBERG Videoconferencing System 103 Peripherals Additional microphones If your environment is such that you require more microphones for your room, e.g. you have a whiteboard at adistance from your table microphones, it is possible to connect additional microphones to your system. You can connect ...
104 TANDBERG Videoconferencing System Appendices Appendices Appendix 1: Connecting the system to ISDN using NT1 networkadapters Connecting Connect the first ISDN cable from ISDN 1 on the codec to the S-interface on your first NT1 network adapter. Connect theother ISDN cables to the appropriate NT1 n...
TANDBERG Videoconferencing System 105 Appendices Appendix 2: Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. NOTE: There are different Telesync Adapters for different confi...
106 TANDBERG Videoconferencing System Appendices Appendix 3: Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the bestpossible image and audio quality when using your system. Iris control and lighting By defaul...
TANDBERG Videoconferencing System 107 Appendices How to prepare a typical room for videoconferencing The diagram below shows a typical room designed to obtain the best results when using the system. The microphone should be placed at the front of the table to ensurethat all speech will be detected. ...
108 TANDBERG Videoconferencing System Appendices Appendix 4: Using the file system It is possible to access a file system within the TANDBERG system by using ftp:DOS-window: ftp <IP-address of codec>, or Web-browser: ftp:// <IP-address of codec> Description of the different files all.prm...
TANDBERG Videoconferencing System 113 Appendices Appendix 6: Declaration of Conformity
114 TANDBERG Videoconferencing System Index Index A Access Code 23, 84, 110Add Duo Video 37Add MultiSite Entry 29Add New Entry 28Adding an extra site 41, 42Additional microphone 103Adjusting volume 30Advanced call quality 48Advanced ISDN settings 72Advanced use 46AES 85, 112Alert Speaker 64Audio inp...
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