Page 2 - SUF Service Handbook; TABLE OF CONTENTS
SUF Service Handbook TABLE OF CONTENTS S T C - 0 7 7 Introduction . . . . . . . . . . . . . . . . . . . 2 Installation Clearances . . . . . . . . . . . . . . . . . . . . . 3Gas Requirements . . . . . . . . . . . . . . . 3Venting . . . . . . . . . . . . . . . . . . . . . 4 – 8Air Requirements . . . ....
Page 3 - INTRODUCTION
S U F S E R V I C E H A N D B O O K I N T R O D U C T I O N Technical Training Department State Water Heaters STC-077 2 Ashland City, Tennessee © 2004 INTRODUCTION This service handbook is designed to aid in servicing and troubleshooting State SUF 150, 199 and 240 water heaters. No duplication or re...
Page 4 - INSTALLATION; CLEARANCES
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 3 STC-077 INSTALLATION CLEARANCES This portion of the handbook will review often overlooked installation require-ments. The installation manual covers these it...
Page 5 - VENTING; Equivalent Feet of Pipe Intake or Exhaust; WHEN THE UNIT IS TO
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 4 Ashland City, Tennessee © 2004 VENTING Equivalent Feet of Pipe Intake or Exhaust 4-inch PVC may be used for a MAXIMUM intake of ONE HUNDRED TWENTY (120) EQUIVALENT FEET and a MAXIM...
Page 7 - CONCENTRIC VENT TERMINATION; in. is lengthened or shortened; Vertical Installation
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 6 Ashland City, Tennessee © 2004 CONCENTRIC VENT TERMINATION The concentric vent termination kit, Part No. 9003910005 can be used on SUF 150 – 240 Ultra Force water heaters. It adds ...
Page 8 - VENTING CLEARANCES
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 7 STC-077 VENTING CLEARANCES This illustrates the exterior clearances for these SUF units when installed as direct vent heaters. N O T E : 24 inches between in...
Page 9 - EXTERIOR SIDEWALL CLEARANCES; DO NOT TERMINATE THE VENTING WHERE NOISE FROM THE EX-
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 8 Ashland City, Tennessee © 2004 EXTERIOR SIDEWALL CLEARANCES Horizontal Vent (Using Room Air for Combustion) Horizontal Direct Vent (Using Outdoor Air for Combustion) When multiple ...
Page 10 - AIR REQUIREMENTS; MINIMUM AIR FOR COMBUSTION
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 9 STC-077 AIR REQUIREMENTS MINIMUM AIR FOR COMBUSTION 10 Cubic Feet of Air Per 1000 BTUH Stoichiometric or theoretical complete combustion requires 10 cubic fe...
Page 11 - Direct Communication
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 10 Ashland City, Tennessee © 2004 MAKE-UP AIR Direct Communication A fresh supply of make-up air for combustion can be supplied to the heater through make-up air openings, which dire...
Page 12 - Horizontal Ducts
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 11 STC-077 MAKE-UP AIR Horizontal Ducts When the heater is installed in an interior room with no roof access for vertical ducts, horizontal make-up ducts shoul...
Page 13 - CONTAMINATED AIR; does not; eliminate the need to remove flammable or corrosives from the; RUST
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 12 Ashland City, Tennessee © 2004 CONTAMINATED AIR Along with adequate make-up air, the quality of the air is important. Contaminants in combustion air can lead to premature heater f...
Page 14 - MULTIPLE UNIT — WATER PIPING
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 13 STC-077 MULTIPLE UNIT — WATER PIPING NOTES APPLY TO ALL SYSTEMS: *ADD GATE VALVES TO INLET AND OUTLET OF EACH UNIT FOR ISOLATION FLEXIBILITY. LOCATE AT THE ...
Page 15 - CONDENSATION; The “Corrosion Resistance of Cast
S U F S E R V I C E H A N D B O O K I N S T A L L A T I O N Technical Training Department State Water Heaters STC-077 14 Ashland City, Tennessee © 2004 CONDENSATION The average dewpoint of natural gas flue products is 127° F. Propane flue products is 119° F. With 70° F ambient air temperature and 18...
Page 16 - OPERATION; SEQUENCE OF OPERATION
S U F S E R V I C E H A N D B O O K O P E R A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 15 STC-077 OPERATION SEQUENCE OF OPERATION
Page 17 - CONTROLS; During Call for Heat
S U F S E R V I C E H A N D B O O K O P E R A T I O N Technical Training Department State Water Heaters STC-077 16 Ashland City, Tennessee © 2004 CONTROLS NORMAL INDICATIONS / READINGS / SETTINGS During Call for Heat • On/Off switch in the “on” position • Water Temperature F° — current average tank ...
Page 18 - CIRCUT BOARDS; DISPLAY CIRCUIT BOARD
S U F S E R V I C E H A N D B O O K O P E R A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 17 STC-077 CIRCUT BOARDS DISPLAY CIRCUIT BOARD IGNITION CIRCUIT BOARD
Page 19 - TROUBLESHOOTING; CHECK FOR 120 VAC TO CONTROL BOARD CN1 TERMINAL.; 20 VAC TO CONTROL BOARD; • Insure 120 VAC power supply has correct polarity — check neutral
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 18 Ashland City, Tennessee © 2004 TROUBLESHOOTING PRE-SERVICE TIPS SUF SERVICE HANDBOOK 120 VAC TO CONTROL STEP 1: CHECK FOR 120 VAC TO CONTROL BOARD CN1 TERMINAL. Condition: •...
Page 20 - TRANSFORMER; CHECK FOR 120 VAC TO TRANSFORMER FROM PIN 1 AND 2 ON CONTROL; 20 VAC TO TRANSFORMER
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 19 STC-077 TRANSFORMER STEP 2: CHECK FOR 120 VAC TO TRANSFORMER FROM PIN 1 AND 2 ON CONTROL BOARD CN4 TERMINAL.Condition: • Disconnect CN4 plug from cont...
Page 21 - CHECK FOR 24 VAC AT TRANSFORMER CN4 PLUG ON CONTROL BOARD.; 4 VAC FROM TRANSFORMER
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 20 Ashland City, Tennessee © 2004 TRANSFORMER (CONTINUED) STEP 3: CHECK FOR 24 VAC AT TRANSFORMER CN4 PLUG ON CONTROL BOARD. Condition: • CN4 is plugged into control board.• On...
Page 22 - ECO CHECK; CHECK FOR 24 VAC BETWEEN PIN 4 ON CONTROL BOARD TERMINAL CN3 AND
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 21 STC-077 ECO CHECK STEP 4: CHECK FOR 24 VAC BETWEEN PIN 4 ON CONTROL BOARD TERMINAL CN3 AND GROUND.Condition: • Disconnect CN3 plug from control board....
Page 23 - CHECK FOR 24 VAC BETWEEN PIN 1 ON CN3 PLUG AND GROUND.; 4 VAC FROM ECO
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 22 Ashland City, Tennessee © 2004 ECO CHECK (CONTINUED) STEP 5: CHECK FOR 24 VAC BETWEEN PIN 1 ON CN3 PLUG AND GROUND. Condition: • Reconnect CN3 plug to control board.• On/Off...
Page 24 - TEMPERATURE PROBE; CHECK RESISTANCE OF THERMISTOR IN UPPER AND LOWER TEMPERATURE; TEMPERATURE PROBE RESISTANCE; PROBE PLUG
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 23 STC-077 TEMPERATURE PROBE STEP 6: CHECK RESISTANCE OF THERMISTOR IN UPPER AND LOWER TEMPERATURE PROBES.Condition: • Disconnect CN3 and CN8 plugs from ...
Page 25 - PRESSURE SWITCH CONTINUITY; CHECK FOR CONTINUITY BETWEEN PRESSURE SWITCH TERMINALS WITH; PRESSURE SWITCH CONTINUITY TEST
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 24 Ashland City, Tennessee © 2004 PRESSURE SWITCH CONTINUITY STEP 7: CHECK FOR CONTINUITY BETWEEN PRESSURE SWITCH TERMINALS WITH WIRES REMOVED.Condition: • On/Off switch is off...
Page 26 - BLOWER; CHECK FOR 120 VAC TO BLOWER FROM CN2 PLUG PIN 1 AND 2.
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 25 STC-077 BLOWER STEP 8: CHECK FOR 120 VAC TO BLOWER FROM CN2 PLUG PIN 1 AND 2. Condition: • Reconnect all plugs to control board.• On/Off switch is on....
Page 27 - PRESSURE SWITCH PERFORMANCE; CHECK PRESSURE AT SENSING PORTS ON BURNER, BLOWER INLET AND GAS; AMBIENT ROOM AIR PRESSURE; STEP 9A; TAKE AIR AND GAS PRESSURE READINGS.
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 26 Ashland City, Tennessee © 2004 PRESSURE SWITCH PERFORMANCE STEP 9A: CHECK PRESSURE AT SENSING PORTS ON BURNER, BLOWER INLET AND GAS VALVE.Condition: • All wires are reconnec...
Page 28 - STEP 9B; PRESSURE SWITCH CONTINUITY TEST — OPERATIONAL
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 27 STC-077 PRESSURE SWITCH PERFORMANCE (CONTINUED) STEP 9B: CHECK FOR CONTINUITY BETWEEN PRESSURE SWITCH TERMINALS WITH WIRES REMOVED AND BLOWER RUNNING....
Page 29 - CHECK FOR 120 VAC TO IGNITOR FROM PIN 1 AND 2 ON CONTROL BOARD
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 28 Ashland City, Tennessee © 2004 120 VAC TO IGNITOR STEP 10: CHECK FOR 120 VAC TO IGNITOR FROM PIN 1 AND 2 ON CONTROL BOARD TERMINAL CN5.Condition: • Disconnect CN5 plug from ...
Page 30 - IGNITOR RESISTANCE; CHECK RESISTANCE BETWEEN TWO WIRE CONNECTS AT CN5 IGNITOR PLUG; IGNITOR RESISTANCE CHECK
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 29 STC-077 IGNITOR RESISTANCE STEP 11: CHECK RESISTANCE BETWEEN TWO WIRE CONNECTS AT CN5 IGNITOR PLUG END. Condition: • On/Off switch is off.• Disconnect...
Page 31 - GAS VALVE TEST; CHECK FOR 24 VAC TO GAS VALVE DURING TRIAL FOR IGNITION.; 4 VAC TO GAS VALVE
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G Technical Training Department State Water Heaters STC-077 30 Ashland City, Tennessee © 2004 GAS VALVE TEST STEP 12: CHECK FOR 24 VAC TO GAS VALVE DURING TRIAL FOR IGNITION. Condition: • All wires are reconnected.• On/Off switch is on....
Page 32 - GAS PRESSURE CHECK; CHECK AND ADJUST SUPPLY GAS PRESSURE.; SUPPLY GAS PRESSURE TEST; MANIFOLD GAS PRESSURE TEST; Propane
S U F S E R V I C E H A N D B O O K T R O U B L E S H O O T I N G State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 31 STC-077 GAS PRESSURE CHECK STEP 13: CHECK AND ADJUST SUPPLY GAS PRESSURE. Attach manometer or gas pressure gauge to pressure tap on gas valve or use a...
Page 33 - COMPONENT INFORMATION; ORIFICE TABLE
S U F S E R V I C E H A N D B O O K C O M P O N E N T I N F O R M A T I O N Technical Training Department State Water Heaters STC-077 32 Ashland City, Tennessee © 2004 COMPONENT INFORMATION ORIFICE TABLE * -4 and -5 stamped with “P” for Propane N O T E : Hex head of main burner orifice is upstream e...
Page 34 - PRESSURE SWTCHES
S U F S E R V I C E H A N D B O O K C O M P O N E N T I N F O R M A T I O N State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 33 STC-077 PRESSURE SWTCHES
Page 36 - WIRING DIAGRAMS
S U F S E R V I C E H A N D B O O K W I R I N G D I A G R A M S State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 35 STC-077 WIRING DIAGRAMS
Page 37 - SERVICE AIDS
S U F S E R V I C E H A N D B O O K S E R V I C E A I D S Technical Training Department State Water Heaters STC-077 36 Ashland City, Tennessee © 2004 SERVICE AIDS 1. This type product is polarity sensitive . Be certain that your electrical supply wire neutral has no voltage. 2. This unit will produc...
Page 38 - SUF MUFFLER; minimum; of 8” from top of condensate elbow.
S U F S E R V I C E H A N D B O O K S E R V I C E A I D S State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 37 STC-077 SUF MUFFLER N O T E S : 1. Install muffler in vertical position only.2. Muffler must be a minimum of 8” from top of condensate elbow. 3. The muffler i...
Page 39 - QUESTIONS AND ANSWERS; Q. How much electrical power is required for a SUF water heater?; A. Many variables affect the lime build up process including:; Q. What effect will lime build-up have on the SUF water heater?; A. When large gouges or pits appear in the anodes, replace them.; Q. How often should the anodes be inspected?
S U F S E R V I C E H A N D B O O K Q U E S T I O N S A N D A N S W E R S Technical Training Department State Water Heaters STC-077 38 Ashland City, Tennessee © 2004 QUESTIONS AND ANSWERS Q. How much electrical power is required for a SUF water heater? A. The SUF models draw approximately 5.0 Amps M...
Page 40 - ERROR CODES
S U F S E R V I C E H A N D B O O K E R R O R C O D E S State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 39 STC-077 ERROR CODES CODE INDICATION 00 This is normal operation , 00 is displayed each time the heater is powered up. 01 Indicates the pressure switch circuit w...
Page 41 - SERVICE CHECKLIST
S U F S E R V I C E H A N D B O O K S E R V I C E C H E C K L I S T Technical Training Department State Water Heaters STC-077 40 Ashland City, Tennessee © 2004 SERVICE CHECKLIST This is not intended to be and all-inclusive list of the problem that the Service Agent may encounter. Any item checked “n...
Page 42 - STATE WATER HEATERS
S U F S E R V I C E H A N D B O O K P A R T S L I S T State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 41 STC-077 SUF SERVICE HANDBOOK PARTS LIST SUF MODELS 100 – 150, 100 – 199 AND 100 – 240 STATE WATER HEATERS 500 LINDHAL PARKWAY, ASHLAND CITY, TN 37015 PHONE: 1-800...
Page 43 - ULTRA FORCE SUF MODELS REPLACEMENT PARTS
S U F S E R V I C E H A N D B O O K P A R T S L I S T Technical Training Department State Water Heaters STC-077 42 Ashland City, Tennessee © 2004 ULTRA FORCE SUF MODELS REPLACEMENT PARTS Shaded parts are recommended stock items for emergency replacement. Consider gas used in your area only. *Not ill...
Page 44 - ULTRA FORCE SUF CONTROLS PARTS LIST
S U F S E R V I C E H A N D B O O K P A R T S L I S T State Water Heaters Technical Training Department Ashland City, Tennessee © 2004 43 STC-077 ULTRA FORCE SUF CONTROLS PARTS LIST Shaded parts are recommended stock items for emergency replacement. Consider gas used in your area only. ITEM DESCRIPT...
Page 46 - DIE; COMMERCIAL; COMMERCIAL; COMMERCIAL
THIS PRINTOUT IS FOR REFERENCE ONLY! Do not use this printout for color match or critical dimensions. PRINTOUT MADE AT 100% OF FINAL SIZE. THIS FILE HAS NOT BEEN TRAPPED. This file was created with Adobe Illustrator 8.0.1 . DO NOT try to open this file with earlier versions. Marketing Support Inc. a...