StarTech.com SV441HDI - Manuals

SVx41HDI Series Server Remote Control: Instruction Guide 2 DC 12V Serial VGA Out Managed Computer Input (Non-Cascadable) (Power) Installing the Server Remote Control NOTE: The instructions here and elsewhere in the manual refer to port designations of the SV1641HDI, the 16-port version of the Server...

SVx41HDI Series Server Remote Control: Instruction Guide 3 8. Power on the Server Remote Control by connecting the AC adapter to a suitable powersource and connecting the opposite end to the DC 12V port on the rear panel of the unit. 9. Power on each of the managed computers, observing normal startu...

SVx41HDI Series Server Remote Control: Instruction Guide 4 Web Configuration Using DHCP This method requires that your network implement DHCP (Dynamic Host ConfigurationProtocol), usually on a server or network access device such as a router that dynamically allowsdevices to join the network without...

SVx41HDI Series Server Remote Control: Instruction Guide 5 Remote Control, you can use any typical communication software package ( UNIX: tip, cu, kermit, minicom; Windows: HyperTerminal, kermit). Using the DB9 female-to-female null-modem serial cable (provided) connect one end of thecable to the SE...

SVx41HDI Series Server Remote Control: Instruction Guide 6 Configuring the KVM for Your Network NOTE: As firmware for this product evolves, some of the menu options may change and therefore these screenshots and instructions may differ slightly from the options displayed onyour screen. Using the Web...

SVx41HDI Series Server Remote Control: Instruction Guide 8 console. Selecting Delete permanently removes the user from the system. If you enter values for a user that does not already exist under Edit User Details , the system will create that user for you when you click Record changes . If the user...

SVx41HDI Series Server Remote Control: Instruction Guide 9 Takes you to the Ports menu (see below). Debug network setup values and routing. Takes you to the Status menu (see below). SNMP agent setup and configuration. This menu allows you to configure the unit so it can be recognized and managed usi...

SVx41HDI Series Server Remote Control: Instruction Guide 11 • The unit will sometimes reboot as part of the upgrade procedure, dependingon which system component is upgraded. You will have to reconnect and re-login in those cases. • Wait at least two minutes after pressing Start . Do not assume the ...

SVx41HDI Series Server Remote Control: Instruction Guide 12 Help! Menu Provides a FAQ (Frequently Asked Questions) listing to assist you with the features andoperation of the Server Remote Control. Copyright Menu Provides the Terms of Use and other information related to the firmware and software on...

SVx41HDI Series Server Remote Control: Instruction Guide 13 -----------------------------------Server Remote Control Network Setup----------------------------------- NOTE: This interface is used to set network parameters and performcertain recovery procedures, but the majority of setup andconfigurat...

SVx41HDI Series Server Remote Control: Instruction Guide 14 interface and click on the thumbnail of the desktop on the Home menu, or follow one of the two links on that page:Java VNC with noencryption (faster).Java VNC with SSLencryption (more secure). You may need to upgradeyour Java support in you...

SVx41HDI Series Server Remote Control: Instruction Guide 15 SSH Tunnel (with Native VNC client) If you are using openssh, here is the appropriate Unix command to use, based on the defaultsettings on a machine at 10.0.0.34: ssh -f -l admin -L 15900:127.0.0.1:5900 10.0.0.34 sleep 60vncviewer -bgr233 1...

SVx41HDI Series Server Remote Control: Instruction Guide 16 Welcome Window When you initially connect to the system, a window similar to this one will be shown. This tells you which system you are controlling, what encryption algorithm was used and whatkey strength is currently in effect. Click anyw...

SVx41HDI Series Server Remote Control: Instruction Guide 18 Main Menu To access the main menu, press F7 twice quickly. You must press the key twice within onesecond. If you press it once or too slowly, then the F7 key(s) are sent to the host, just like anyother key. This is the only way to get into ...

SVx41HDI Series Server Remote Control: Instruction Guide 19 • Thumbnails: Switch to smaller thumbnail size screen images (click anywhere on thumbnail to restore it). Each button corresponds to a different sized image, from half size to one-sixteenth. • Logout: End the VNC login session and disconnec...

SVx41HDI Series Server Remote Control: Instruction Guide 21 optimally when used with our standard test pattern. For your reference, the sampling phasenumber is shown to the right of the Filtering button. Noise Filter controls the advanced video filtering of our system. Unlike other filtering algorit...

SVx41HDI Series Server Remote Control: Instruction Guide 22 Accessing KVM Features Once you can access and configure the networking component of the Server Remote Control,you can use it to select and control the managed computers connected to it. This sectiondescribes how to add additional KVM switc...

SVx41HDI Series Server Remote Control: Instruction Guide 23 OSD Operations By hitting the left <CTRL> key twice within two seconds, you may see the 'Hotkey Menu' if it isenabled (an OSD option). Or, by hitting the left <CTRL> key three times within two seconds,you will see a 'KVM MENU' s...

SVx41HDI Series Server Remote Control: Instruction Guide 24 • Press <ESCAPE> to exit the OSD and to return to using the selected computer. Thecomputer name is shown on the screen. OSD Function Keys You can use the function keys when the OSD menu is active. Function key <F1> Edits the nam...

SVx41HDI Series Server Remote Control: Instruction Guide 25 Type (<F4>: More\Scan Type) determines if scanned computers must also be eye mark selected.Scan Rate (<F4>: More\Scan Rate) sets the display interval when a computer is selected beforeselecting the next one. Manual Scan Scans th...

SVx41HDI Series Server Remote Control: Instruction Guide 26 setting. UL as Upper Left UR as Upper Right LL as Lower Left LR as Lower Right MI as Middle ESC: To exit the OSD, press the <ESCAPE> key

SVx41HDI Series Server Remote Control: Instruction Guide 27 Hot Key Commands A hot key command is a short keyboard sequence to select a computer, activate a computer scan,etc. A hot-key sequence starts with two Left Control keystrokes followed by one or two morekeystrokes. The short form hot-key men...

SVx41HDI Series Server Remote Control: Instruction Guide 28 NOTE: The Scan Type setting will determine whether computers must be eye-marked to be included in the scan. See page 25 for details. Scan Rate Scan Rate sets the duration between switching to the next computer in Auto Scan mode: left Ctrl +...

SVx41HDI Series Server Remote Control: Instruction Guide 29 Troubleshooting If you are experiencing trouble with your devices, first make sure that all cables are connected totheir proper ports and are firmly seated. Mouse does not work. Make sure there is only one mouse driver installed in each com...

SVx41HDI Series Server Remote Control: Instruction Guide 30 Forgotten master password. You can reset the master password using the serial interface on the module. Use the S command, and type a new password. The old password is not required for this procedure. Remote mouse and local mouse don't line ...

SVx41HDI Series Server Remote Control: Instruction Guide 31 Specifications Maximum supported video mode 1600x1200 @ 85Hz Standard video modes supported 640x400 @ 85Hz720x400 @ 85Hz640x480 @ 60Hz640x480 @ 72Hz640x480 @ 75Hz640x480 @ 85Hz800x600 @ 56Hz800x600 @ 60Hz800x600 @ 72Hz800x600 @ 75Hz800x600 ...

SVx41HDI Series Server Remote Control: Instruction Guide 32 Supported Protocols Service Description Benefits SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to HTTPS) Convenience server to redirect all web traffic to encryptedport. Clear-text HTTP is no...

SVx41HDI Series Server Remote Control: Instruction Guide 33 Technical Support The following technical resources are available for this StarTech.com product: On-line help: We are constantly adding new information to the Tech Support section of our web site. To access this page, click the Tech Support...

SVx41HDI Series Server Remote Control: Instruction Guide 34 Appendix A: About Security Certificate Warnings What is a security certificate? Sites that employ secure TCP/IP (Internet) connections include a certificate that confirms thatusers are connecting to a legitimate site and are not being redir...

SVx41HDI Series Server Remote Control: Instruction Guide 35 Appendix B: Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions, and can be accessed by clicking the Advanced button on the Video Tuning VNC menu. While...

SVx41HDI Series Server Remote Control: Instruction Guide 36 displayed screen immediately, particularly if the noise filter is enabled. Press this button to seethe immediate effect of the changes. Use the Show Diffs button to learn which parts of the screen are being sent over the Internet. When you ...

SVx41HDI Series Server Remote Control: Instruction Guide 37 Appendix C: Getting Peak Performance Choose the best video mode • We recommend using 60Hz refresh rate and 1024x768 resolution. Using a smaller resolutionlike this allows you to fit multiple windows on your remote desktop. Higher refresh ra...

SVx41HDI Series Server Remote Control: Instruction Guide 38 Appendix D: The IPMI Upgrade Option Background To offer a more complete remote server control solution, the SVx41HDI offers an optionalpower management feature that allows remote hardware restarts and the ability to power the amanaged compu...

SVx41HDI Series Server Remote Control: Instruction Guide 39 Activating the IPMI Option A system without the IPMI option enabled The SVx41HDI contains the necessary software to use IPMI. To enable this capability, youmust purchase the software option from StarTech.com unless you have purchased a mode...

SVx41HDI Series Server Remote Control: Instruction Guide 41 allows for multiple levels of security for the BMC, ensure the password you enter on the menuoffers sufficient authority to control chassis power and monitor fan status. Once you have made the necessary changes on this screen, click Commit ...

SVx41HDI Series Server Remote Control: Instruction Guide 42 Accessing IPMI Controls There are two ways to access power controls for the managed computer. The first is through the Home screen on the Web interface. The second is through the Bribar during an active VNC session.

SVx41HDI Series Server Remote Control: Instruction Guide 43 Web Controls on the Home Screen (Web) Once IPMI is enabled and functioning correctly, a set of controls will appear immediately underthe thumbnail image of the managed computer on the Home screen on the Web interface. Note that you must be ...

SVx41HDI Series Server Remote Control: Instruction Guide 45 Appendix E: The Modem Option Upgrade Background The modem option allows the SVx41HDI to act as an Internet connection server for increasedsecurity and flexibility in connecting with the managed computers. Unlike the TCP/IPconnection used wi...

SVx41HDI Series Server Remote Control: Instruction Guide 46 Have your model and serial number on hand. When asked, supply the technician with the codelisted under Purchase Options at the bottom of the Firmware and flash memory management page. Once the order is processed, the technician will provide...

SVx41HDI Series Server Remote Control: Instruction Guide 47 Login to the Web interface as Admin . Click Admin/Setup from the top of the page and choose Modem (PPP) setup . You will then be presented with the Modem Option menu (see above). Make the following changes to enable and configure the modem ...

SVx41HDI Series Server Remote Control: Instruction Guide 49 Accessing the Web Interface Once a dial-up connection has been established, you can access the Web interface or start a VNCsession using the following IP address: https://99.99.99.99 You can now login to the Web interface (and/or VNC sessio...

SVx41HDI Series Server Remote Control: Instruction Guide 50 Modem init chat script failed The modem did not respond to the initialization string from the SVx41HDI. You mayneed to change the init string or verify the cabling and modem status. Modem init okay The modem has responded appropriately to t...

SVx41HDI Series Server Remote Control: Instruction Guide 51 Appendix F: Using Optional R-Port Devices Background The SVx41HDI offers a unique way to expand the functionality of the base product. Using theintegrated R-Port on the rear panel, you can add up to 16 RS-485 serial devices using a speciali...

SVx41HDI Series Server Remote Control: Instruction Guide 52 Baud (bps): This is the communication speed for the device, and the setting here must match the setting on the device itself (see below). All common baud rates between 300and 115,200 bps are supported. Mode: Sets the character framing schem...

SVx41HDI Series Server Remote Control: Instruction Guide 53 Baud rate: 115200 bps, 8N1Connected to #1: (none)... (Press Ctrl-Shift-_ for menu). You are now connected to the R-Port device. Commands you type will be echoed on theterminal screen. It offers a simple menu system that allows you to change...