Page 2 - SAFETY PRECAUTIONS
S AFETY P RECAUTIONS S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 2 OF 44 O WNER ’ S M ANUAL 1185184 SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure t...
Page 3 - NTRODUCTION; RETAIN THIS MANUAL FOR FUTURE REFERENCE.; Location of Serial Plates
S TRATO S TEAM C OUNTERTOP S TEAMER I NTRODUCTION O WNER ’ S M ANUAL 1185184 P AGE 3 OF 44 I NTRODUCTION Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has bee...
Page 4 - PECIFICATIONS; NOTICE; National Electrical Code ANSI/NFPA 70-latest edition; LEARANCES; WARNING; IMENSIONS; Model
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 4 OF 44 O WNER ’ S M ANUAL 1185184 S PECIFICATIONS NOTICE Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc., states in its NFPA 96 latest edition that local codes are the “auth...
Page 5 - Dimensions
S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION O WNER ’ S M ANUAL 1185184 P AGE 5 OF 44 Figure 2 Dimensions
Page 6 - Voltage; To meet warranty requirements, the water supply must be as follows:
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 6 OF 44 O WNER ’ S M ANUAL 1185184 E LECTRICAL R EQUIREMENTS One fused electrical connection is required to the contactor of each steamer. All steamers are shipped per customer order, three phase or single phase. (A kit is available for field conv...
Page 7 - NOTICE: WATER SPECIFICATION; Hardness; TARTUP; Location of Water Trough; PERATION; CAUTION; Pan specifications are shown on page 4.
S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION O WNER ’ S M ANUAL 1185184 P AGE 7 OF 44 O PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply water must meet the following specification: Total Dissolved Solids (TDS) ............ 60 PPM or less Hardness ...........................
Page 8 - HUTDOWN
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 8 OF 44 O WNER ’ S M ANUAL 1185184 S HUTDOWN Turn lever to the “OFF” position. The water in the bottom of the cavity will automatically drain. T ROUBLESHOOTING BY O PERATOR The following table lists the possible causes and solutions of problems th...
Page 9 - Controls; OOKING
S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION O WNER ’ S M ANUAL 1185184 P AGE 9 OF 44 Figure 4 Controls C OOKING T IPS • Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, ...
Page 10 - UGGESTED; Product Quantity
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 10 OF 44 O WNER ’ S M ANUAL 1185184 • To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by plunging them into a cold water bath (preferably containing ice). • A quick and easy way t...
Page 11 - LEANING; Shut off the steamer before cleaning or performing maintenance.; DO NOT USE steel wool or other metallic pads in the steamer.
S TRATO S TEAM C OUNTERTOP S TEAMER C LEANING & M AINTENANCE O WNER ’ S M ANUAL 1185184 P AGE 11 OF 44 C LEANING & M AINTENANCE WARNING Shut off the steamer before cleaning or performing maintenance. Southbend appliances are sturdily constructed of the best materials and are designed to prov...
Page 13 - NSTALLATION; EXHAUST FANS AND CANOPIES:; IMMEDIATELY INSPECT FOR SHIPPING DAMAGE; If the steamer is to be installed on legs, go to Step 2a.
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION O WNER ’ S M ANUAL 1185184 P AGE 13 OF 44 I NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior tem...
Page 14 - A set of four legs is packed with steamers ordered with legs.; Note that the front legs are different than the rear legs.; Attach Legs and Brackets
I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 14 OF 44 O WNER ’ S M ANUAL 1185184 S TEP 2 A : A TTACH L EGS AND B RACKETS A set of four legs is packed with steamers ordered with legs. A threaded hole is located at each corner. Each leg has a corresponding mating thread. The legs can be adj...
Page 15 - Location of Connections and Vents; Pressure
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION O WNER ’ S M ANUAL 1185184 P AGE 15 OF 44 Figure 6 Location of Connections and Vents S TEP 3: W ATER C ONNECTION NOTICE To meet warranty requirements, the supply water must meet the following specifications: Pressure 30 to 60 PSI (205 to 410 kPa) Tot...
Page 16 - Electrical Connection
I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 16 OF 44 O WNER ’ S M ANUAL 1185184 For 3-wire 3-phase installations, connect wires L1, L2, and L3 to the three terminals on the upper end of the contactor. For 2-wire 1-phase installations, connect wires L1 and L2 to the two outer terminals on...
Page 17 - Check the installation of each steamer, as follows:
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION O WNER ’ S M ANUAL 1185184 P AGE 17 OF 44 S TEP 5: C HECK THE I NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the electrical connection has been made correctly. 3. Chec...
Page 18 - ERVICE; A description of how the steamer operates appears on the next page.; Troubleshooting Flowchart, Procedure, or Wiring Diagram
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 18 OF 44 O WNER ’ S M ANUAL 1185184 S ERVICE WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. TO ASSURE YOUR CONFIDENCE...
Page 19 - OW THE
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 19 OF 44 H OW THE S TEAMER O PERATES The steamer is a manual fill, “connectionless” steamer. The internal components of the steamer are shown in Figure 8. The only utility required for operation is electrical power. The un...
Page 20 - How the Steamer Operates
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 20 OF 44 O WNER ’ S M ANUAL 1185184 Figure 8 How the Steamer Operates
Page 21 - Steamer Not Heating Up, “Power” Light Is Not Lit
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 21 OF 44 Figure 9 Steamer Not Heating Up, “Power” Light Is Not Lit DISCONNECT POWER AT CIRCUIT BREAKER Steamer not heating up, “Power” light not lit. Test operation of power switch (see page 25). Replace if necessary. If p...
Page 23 - Buzzer Does Not Come On When Timer Runs Out
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 23 OF 44 Figure 11 Buzzer Does Not Come On When Timer Runs Out Disconnect buzzer lead wires from the timer. Buzzer does not come on when timer runs out. Replace timer. Replace buzzer. Timer OK? No Yes DISCONNECT POWER AT C...
Page 24 - Top of; DISCONNECT POWER AT CIRCUIT BREAKER.; DO NOT DISCONNECT HEATING-CARTRIDGE LEAD WIRES FOR THIS TEST.; Plate
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 24 OF 44 O WNER ’ S M ANUAL 1185184 Figure 12 Heating Cartridge Check (at Contactor) L1 A L2 B L3 C Top of Steamer Ohms 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Turn Control Lever to OFF. 3. Remove right side panel of steamer. 4. DO NOT DISCONNECT...
Page 25 - Power Switch Check; properly actuating when the lever moves.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 25 OF 44 Figure 13 Power Switch Check L1 L2 L3 1 4 2 5 3 6 Connector PL1 (socket half) Contactor L1 L2 L3 1 4 2 5 3 6 Connector PL1 (socket half) 1 4 2 5 3 6 Connector PL1 (socket half) Test-Lead Positions for Steps 5 to 7...
Page 26 - Contactor Check; Repeat Step 4 for contacts L2 and B and for contacts L3 and C.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 26 OF 44 O WNER ’ S M ANUAL 1185184 Figure 14 Contactor Check L1 A L2 B L3 C Actuator Button View Looking Down Behind Contactor Ohms No Continuity Top of Steamer 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Depress actuator...
Page 27 - Timer and Buzzer Check; Inside of Control Panel; Disconnect from the timer the wire that leads to the buzzer.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 27 OF 44 Figure 15 Timer and Buzzer Check Buzzer Timer 1 3 Inside of Control Panel Ohms Continuity 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If t...
Page 28 - Door Switch Check; switch when the rod moves.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 28 OF 44 O WNER ’ S M ANUAL 1185184 Figure 16 Door Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steamer’s door while looking to see that the door switch actuator rod actuates the door switch ...
Page 29 - High-Limit Thermostats Check; Allow cavity bottom to cool before performing this test.; Disconnect wire B4 from left side of high-limit thermostat.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 29 OF 44 Figure 17 High-Limit Thermostats Check 1. Allow cavity bottom to cool before performing this test. 2. DISCONNECT POWER AT CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wire B4 from left side of high-li...
Page 30 - Remove the left and right side panels.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 30 OF 44 O WNER ’ S M ANUAL 1185184 Figure 18 Water-Level-Control Sensor Check 1. DISCONNECT POWER AT CIRCUIT BREAKER . 2. Remove the left and right side panels. 3. Remove bottom panel (four screws). 4. Remove insulation cover panel (four nuts). 5. ...
Page 31 - Water Solenoid Check; Disconnect wires B6 and B7 from water solenoid lead wires.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 31 OF 44 Figure 19 Water Solenoid Check 1. DISCONNECT POWER AT CIRCUIT BREAKER . 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water solenoid lead wires...
Page 33 - Wiring Diagram for 480 Volt Models
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 33 OF 44 Figure 21 Wiring Diagram for 480 Volt Models
Page 34 - ARTS
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 34 OF 44 O WNER ’ S M ANUAL 1185184 P ARTS The following parts diagrams list and show serviceable parts. For parts not listed, contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency. Parts Diagram Page Structural P...
Page 35 - Structural Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 35 OF 44 Structural Parts See drawing on following page. Key Part Number Quantity* Description 3EZ 5EZ 1 1 1 8 5 0 2 6 1 - STRE-3 DOOR ASSEMBLY (see page 377 for individual parts) 1 1 8 5 1 2 2 - 1 STRE-5 DOOR ASSEMBLY (se...
Page 37 - Door Assembly Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 37 OF 44 Figure 23 Door Assembly Parts Note: The entire door, assembled, can be ordered (see page 35). Key Part Number Qty Description 1 1 1 7 7 3 1 7 1 LATCH ASSEMBLY 2 1 1 7 7 3 4 4 4 SCREW, #10-24 × 3/4 SLOTTED HEX 3 1 ...
Page 38 - Door Switch Parts
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 38 OF 44 O WNER ’ S M ANUAL 1185184 Figure 24 Door Switch Parts 3 4 1 2 5 6 7 8 Note: The entire door switch, assembled, can be ordered (see page 35). Key Part Number Qty Description 1 1 1 8 5 0 7 0 1 ARM, DOOR SW SWING STRATOSTEAM 2 1 1 8 5 0 7 1 1...
Page 39 - Control Panel Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 39 OF 44 Figure 25 Control Panel Parts Key Part Number Qty Description 1- 17 1 1 8 5 0 3 9 1 CONTROL PANEL ASSEMBLY (assembled) 1 1 1 7 0 3 3 7 1 KNOB 2 1 1 8 8 9 4 7 1 POLYPANEL, CONTROL 3 1 1 8 9 0 2 4 1 PANEL, CONTROL W...
Page 40 - Heating Cartridges, Thermostats, and Contactor Parts
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 40 OF 44 O WNER ’ S M ANUAL 1185184 Figure 26 Heating Cartridges, Thermostats, and Contactor Parts Key Part Number Quantity* Description 3EZ 5EZ 1 1 1 8 1 0 3 2 1 1 CONTACTOR 208-240V 2 1 1 8 1 5 0 1 6 - HEATER CARTRIDGE, 208V 60HZ (for Model STRE-3...
Page 41 - Water Train Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE O WNER ’ S M ANUAL 1185184 P AGE 41 OF 44 Figure 27 Water Train Parts See drawing on following page. Key Part Number Qty Description 1 1 1 7 6 3 8 5 4 FITTING, 1/8NPT × 3/8CC STRAIGHT 2 1 1 8 5 2 9 2 1 TUBE, FLEX .375 × 18 ″ 3 1 1 8 4 2 6 0 1 STRAINER, Y ...
Page 42 - Cabinet Base Parts
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 42 OF 44 O WNER ’ S M ANUAL 1185184 Cabinet Base Parts See drawing on following page. Key Part Number Qty Description 1 1 1 8 8 9 3 3 2 PANEL, 12" SS DOOR 2 1 1 8 8 9 3 4 2 LINING, 12" SS DOOR 3 1 1 8 3 9 8 7 2 HANDLE, CATCH DOOR * 1 1 8 2 6...
Page 44 - StratoSteam; Southbend
S TRATO S TEAM C OUNTERTOP S TEAMER P AGE 44 OF 44 O WNER ’ S M ANUAL 1185184 StratoSteam Countertop Steamer Models STRE-3EZ and STRE-5EZ A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional profes...
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