SMC Networks SMCWHSG14-G - Manuals

SMCWHSG14-G 5 SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. ...

SMCWHSG14-G 6 Table of Contents 1. Introduction ...................................................................................................................................... 4 1-1 Package Contents .................................................................................................

SMCWHSG14-G 8 1. Introduction The Wireless Hotspot Gateway is a compact intelligent gateway integrated with a four-port port-based VLAN switch. It provides Plug’ Play Internet access, advanced security and network management. The Wireless Hotspot Gateway is designed for service providers, system int...

SMCWHSG14-G 9 1-2 Features z Wireless data rates up to 54Mbps z Supports 100 Simultaneous Users z IP Plug and Play (iPnP) z Comprehensive security 64/128-bit WEP encryption WPA encryption IP/URL filtering z Intelligent Management z Built-in AAA (Authentication/Accounting/Authorization) and Billing m...

SMCWHSG14-G 11 LEDs Indication LED State Description POWER Off The Wireless Hotspot Gateway is not receiving electrical power. Green The Wireless Hotspot Gateway is receiving electrical power. SYS Off The Wireless Hotspot Gateway status is defective. Green The Wireless Hotspot Gateway status is comp...

SMCWHSG14-G 12 1. RS-232: Reserve for manufacture use. 2. LAN (1-4): The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto-switched to MDI-II connections. The LAN ports used for linking hosts or other network devices. The individual port can be either connected to 100BaseTX...

SMCWHSG14-G 17 2. Mount the device in the rack, using three rack-mountings screws. Note: If the screws are not properly anchored, the strain of the cables connected to the Wireless Hotspot Gateway rear panel connectors could pull out the Wireless Hotspot Gateway from the wall. 2-2 Connecting the Ant...

SMCWHSG14-G 18 ISP Requirements Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP, be sure to get the IP from your ISP. For dynamic IP, which is mostly used, the PC will get the IP automatically whenever it hooks up on the modem. Dynamic IP z Dynamic IP Setting Fixed IP z Your fix...

SMCWHSG14-G 19 2-4 Getting Start 1. Place the Wireless Hotspot Gateway and AG-200E Printer on a flat work surface. 2. Connect the Ethernet cable to the Wireless Hotspot Gateway’s LAN port. 3. Connect the other end of the Ethernet cable to the AG-200E Account Generator Printer’s RJ45 port. 4. Ensure ...

SMCWHSG14-G 20 2-2 POE (Power over Ethernet) Application Figure 2-6 POE Connection Note: To use the SMCWHSG14-G’s POE feature, follow the instructions for your specific POE device.

SMCWHSG14-G 21 3. Configuring the Wireless Hotspot Gateway 3-1 Setting Wizard Step 1: Start your browser, and then enter the factory default IP address 192.168.2.1 in your browser’s location box. Press Enter . Figure 3-1 Web Browser Location Field (Factory Default) Step 2: The Wireless Hotspot Gatew...

SMCWHSG14-G 23 Step 3: Internet Connection Setting Select the appropriate Internet connection type to connect to your ISP. Figure 3-5 Internet Connection Setting Screen z DHCP Client The device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/IP settings from ...

SMCWHSG14-G 24 z Static IP Setting If Static IP Setting is selected, then this screen will appear. Enter the IP address information provided by your ISP. Figure 3-7 Internet Connection Setting Screen—Static IP Setting Item Default Description IP Address 0.0.0.0 Enter the IP address provided by your ...

SMCWHSG14-G 25 z PPPoE (Point-to-Point Protocol over Ethernet) If “PPPoE” is selected, then this screen will appear. Enter the username, password and other major fields. Figure 3-8 Internet Connection Setting Screen—PPPoE Setting Item Default Description Username Empty Enter the user name provided b...

SMCWHSG14-G 29 Step 4: Wireless Setting This page allows you to define ESSID, Channel ID and WEP/WPA encryption for wireless connection. Figure 3-10 Wireless Setting Screen Item Default Description ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network. It ...

SMCWHSG14-G 30 Step 5: E-mail Server Setting Wireless Hotspot Gateway allows an extra Email server parameter to forward the subscriber’s E-mail. Figure 3-11 E-mail Service Setting Screen Item Default Description Email Server Redirect No Disables or enables email server redirect function. To prevent ...

SMCWHSG14-G 31 Step 6: Authentication Service Setting Figure 3-12 Authentication Service Setting Screen Item Default Description Built-in Authentication/ No Authentication No No Authentication) Yes ― Wireless Hotspot Gateway provides Built-in Authentication for service provider to build up an Intern...

SMCWHSG14-G 32 Step 7: Billing Profile Setting The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. Figure 3-13 Billing Profile Setting Screen Item Default Description Service Time to Finish Options: Time to Finish or Accumulati...

SMCWHSG14-G 33 Item Default Description Currency $ Enter the appropriate currency unit or currency symbol. Number of decimals places 2 Enter the billing decimal value. The field maximum value is 3. No 01~03 The index number of billing profile. In Wizard setup, we provide only 3 billing profile. Name...

SMCWHSG14-G 34 Figure 3-15 Account Generator Printer Step 9: Accounting Setting z Three-buttons Printer Setting Figure 3-16 Accounting Setting Screen (Three Buttons Printer) Button B Button A Button C

SMCWHSG14-G 35 Figure 3-17 Billing Profile Setting Screen Item Default Description Button A~ C 01 Define each button’s billing profile. Select one billing profile by clicking in the list box. Printout Number of copies to print 1 The system allows you to print all your bills. This value is number of ...

SMCWHSG14-G 36 z Web-based Account Generator Setting Figure 3-18 Web-based Account Generator Setting Screen Item Default Description Billing Profile (Button A~C) Define each button’s billing profile. Select one billing profile by clicking in the list box. Printout Number of copies to print 1 The sys...

SMCWHSG14-G 37 Item Default Description Password account Enter the password for web-based account generator. The password can consist of up to 80 alphanumeric characters and is case sensitive. Confirm Empty Enter the password for confirmation. Click on button to preview and operate account generator...

SMCWHSG14-G 45 3-2 Advanced Setup The Advanced Setting enables you to configure advanced settings related to accessing the Internet, including, 1. System 2. WAN/LAN 3. Server 4. Authentication 5. RADIUS 6. Billing 7. Accounting 8. Credit Card 9. Keypad 10. Customization 11. Pass Through 12. Filterin...

SMCWHSG14-G 47 Figure 3-31 System Setting Screen Item Default Description System/Host Name Empty The system name can consist of up to 40 alphanumeric characters. Domain Name Empty The Domain name can consist of up to 80 alphanumeric characters. Location Information Empty Enter your location informat...

SMCWHSG14-G 54 z PPTP Figure 3-41 PPTP Setting Screen Item Default Description My IP Address Empty A PPTP local IP address for the xDSL/Cable connection (provided by your ISP). My Subnet Mask Empty Enter the PPTP local IP address for the xDSL/Cable connection. Gateway IP Address Empty A PPTP local d...

SMCWHSG14-G 56 3-2-3 Server Figure 3-42 Server Setting Screen Item Default Description Web Server HTTP Port 80 Enter the HTTP port number. The HTTP port allowed range is 80 or 8010 to 8060. For access the Wireless Hotspot Gateway system under NAT, please tab the “http://HTTP Port IP Address: Port Nu...

SMCWHSG14-G 57 Item Default Description DHCP Server Enable There are three types of DHCP Services. DHCP Disable—Disable the DHCP server function. DHCP Relay—Enable DHCP Relay function. DHCP Server—Enable DHCP server function. DHCP Relay To route DHCP through an external server, the administrator nee...

SMCWHSG14-G 58 3-2-4 Authentication Figure 3-43 Authentication Setting Screen Item Default Description Authentication Type No Authentication Option: No Authentication, Built-in Authentication or User Agreement. No Authentication ― Subscriber can direct access the Internet without enter username and ...

SMCWHSG14-G 60 Copy and paste the following HTML Code into your home page to produce user agreement login page. Figure 3-44 Preview Redirect Login Page Code Item Default Description SSL Login Page Disable Enables or disables SSL security of login page. User Idle Time Out 5 Minutes The user idle time...

SMCWHSG14-G 61 3-2-5 RADIUS Authentication Figure 3-45 Authentication Setting Screen

SMCWHSG14-G 64 3-2-6 Billing The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. Figure 3-46 Billing Setting Screen Item Default Description Pre-Paid Enable The subscribers can access Internet with pre-defined usage time.

SMCWHSG14-G 65 If you change billing mode (Pre-paid Æ Post-paid or Post-paid Æ Pre-paid), the system will erase all account and disconnect all on-line users. Figure 3-47 Message Box Item Default Description Enable Credit Card Service Disable Enables or disables the credit card service. Before you en...

SMCWHSG14-G 66 Figure 3-48 Credit Service Setting Screen Figure 3-49 Error Dialog Box (Credit Card Service=Enable) Item Default Description Time to Finish Enable The subscriber can access Internet only one time with one account. Once subscriber login, the pre-defined usage time will start until run ...

SMCWHSG14-G 67 Item Default Description Accumulation Accumulation Disable The subscriber can access Internet many times with one account. The system can keep and accumulate every single usage time until the pre-defined usage time run out. Idle Time Out 5 Min(s) The idle time out valid range is 1-144...

SMCWHSG14-G 69 Figure 3-52 Post-paid Procedure Diagram Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Click on Back to return to Billing setting screen. Figure 3-53 Success Dialog Box

SMCWHSG14-G 70 3-2-7 Accounting This function allow service provider to generate the subscriber accounts. Figure 3-54 Accounting Setting Screen

SMCWHSG14-G 73 Item Default Description Use ~ for Discount Price Plan based on “Button Presses” Button A, Disable Select one button (A~C) by clicking in the list box to assign the base charge and select enable to active the discount price plan. Click on button to preview and operate account generato...

SMCWHSG14-G 77 Example: If press 7 times z Discount Price Plan based on “Button Presses” is disabled. Figure 3-63 Example 1 Amount: 7 x $2.00= $14.00 Figure 3-64 Account Printout

SMCWHSG14-G 84 3-2-8 Credit Card Wireless Hotspot Gateway provides three credit card services ( Authorize.net , iValidate.net, Secure Pay and Paypal ) that allow service provider to authorize, process, and manage credit transactions directly from Internet. Figure 3-71 Credit Card Setting Screen Item...

SMCWHSG14-G 88 Please follow steps below to pay using credit card. Step 1: Choose Credit Card service on the login page. Figure 3-73 Login Page Click Click Select Credit Card Service

SMCWHSG14-G 89 Step 2: Select Service and enter payment information. Figure 3-74 Service & Payment Information Setting Screen (Authorize.net) Item Default Description Payment Information Credit card number Empty Enter your credit card number. Credit card expiration date Empty Enter the credit ca...

SMCWHSG14-G 92 3-2-9 Keypad Figure 3-78 Keypad Setting Screen

SMCWHSG14-G 93 Item Default Description Use for Pre-Paid Billing The system provides ten user definable hot keys through the use of the + Key plus the 1 through 0 keys across the top of the keypad. Keypad Hot Key +1~+0 It is the combination hot key for keypad application. Billing Profile - Select th...

SMCWHSG14-G 94 Step 2: Click the Keypad in Advanced Setup Menu, define the Billing plan of pre-paid, and click Apply . Figure 3-80 Keypad’s Hot Key Setting Screen Step 3: You can use keypad to create subscriber accounts now. Press keypad hot key and then press Enter . A new subscriber account is gen...

SMCWHSG14-G 95 Step 4: Subscriber can use this account to access Internet now. z Use for Post-Paid Billing Step 1: Click the Billing in the Advanced Setup menu, select enable Post-paid, click Apply . Figure 3-82 Billing Setting Screen Step 2: Click the Keypad in Advanced Setup Menu, Define the billi...

SMCWHSG14-G 96 Step 3: You can use keypad to create subscriber accounts now. Press Enter , a new subscriber account is generated, and the account information should be printed. This account information is including serial number, username, password and account create time. Figure 3-84 Step 4: When s...

SMCWHSG14-G 97 Figure 3-86 Keypad’s Hot Key List z Daily Account Report Printout Figure 3-87 Daily Account Press ABCAA Enter the date (MonthDate) Account Generator Printer PS/2 Keypad B: Billing Profile UN: Purchase Unit

98 z Mont z Syst thly Account Re tem Status Repo eport Printout Fig ort Printout Figure 3-8 ure 3-88 Monthly 89 System Status y Account s Report Printout Pre P SM t ess ABCBB Press ABCC B: Billing Profi UN: Purchase MCWHSG14-G B CC le Unit

SMCWH z Netw HSG14-G work Report Prin ntout Figure 3-90 Network Re eport Printout Press AB 99 BCAB

SMCWHSG14-G 100 3-2-10 Customization z Login Page The Wireless Hotspot Gateway provides three different login page formats, including standard, redirect, advanced and frame format. Standard For some service providers, they may hope to have a customize subscriber’s login page to the users. This funct...

SMCWHSG14-G 101 Item Default Description Copyright Enable The copyright is allowed the administrator to input a paragraph in the subscriber login page for copyright information. The maximum character of the copyright is 80. Background Color FFFFFF The background text color can be specified color. Fo...

SMCWHSG14-G 104 Figure 3-97 Color Gird Frame If “Frame” is selected the subscriber login page will be separate into Top Frame and Bottom Frame. Bottom Frame is a default format for username and password input, Top Frame is allowed to be specified a URL to link. Figure 3-98 Frame Login Page Setting S...

SMCWHSG14-G 106 Figure 3-101 Logo Setting Screen Figure 3-102 Login Page

SMCWHSG14-G 107 z Information Window This function allow service provider can decide whether they want an “Information Window” pop-up on subscriber PC when authenticate successful or not and specified text of information window. Subscriber can type “http://1.1.1.1/info” to open the information windo...

SMCWHSG14-G 111 z Account Printout This function allow service provider to specified text of account printout. Figure 3-112 Account Printout Customization Setting Screen

SMCWHSG14-G 112 Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Click on Back to return to Account Printout Customization setting screen. Figure 3-113 Success Dialog Box Figure 3-114 PC-connected Printer Printout

SMCWHSG14-G 114 z Credit Card Standard Login Page This function allow service provider to customize the additional credit card message for the standard login page. Figure 3-117 Credit Customization Setting Screen Figure 3-118 Standard Login Page (Enable Credit Card Service=enable)

SMCWHSG14-G 115 Figure 3-119 Billing Setting Screen

SMCWHSG14-G 116 Service Selection Page This function allow service provider to customize the additional credit card message for the standard login page. Figure 3-120 Service Selection Page Setting Screen (Authorize.net) Customer Information

SMCWHSG14-G 118 Figure 3-122 Service Selection Page Setting Screen (Secure Pay)

SMCWHSG14-G 124 Figure 3-129 Fail Page Click Apply button, the success dialog box appears. Click on Back to return to Credit Card Customization setting screen. Figure 3-130 Success Dialog Box

SMCWHSG14-G 125 z User Agreement Page This function allow user to design user agreement page of Internet Subscriber Server. Figure 3-131 User Agreement Page Setting Screen Figure 3-132 User Agreement Page

SMCWHSG14-G 126 3-2-11 Pass Through This function allow administrator to set some special devices pass through the Wireless Hotspot Gateway system. Because some network devices might be constructed under the Wireless Hotspot Gateway. However these devices needn’t be checked and authorized. The Wirel...

SMCWHSG14-G 128 3-2-12 Filtering Filtering allows the system administrator to have a list of restricted destinations, which is useful to block specified Internet websites or Intranet areas. Figure 3-134 Filtering Setting Screen Item Default Description Filtering Disable Enables or disables filtering...

SMCWH Restric URL or Start IP End IP IP Add Subne No Active Addres Delete Note: Th HSG14-G Item Defa ct Destination r Website Emp P Address Emp P Address Emp dress Emp t Mask Emp - Disa ss List - Disa Click Ad Click Apply Click Del he priority of "pas ault pty Enter t such lik URL Pa pty Enter t...

SMCWHSG14-G 130 3-2-13 Share This feature allows sharing the network devices after subscriber successful login. Figure 3-136 Share Device Setting Screen Item Default Description Share LAN resource Disable Enables or disables share LAN resource function. Resource Name Empty Enter the device name. The...

SMCWHSG14-G 131 Note: 1. You must use the “Search IP” method to search for a device on the network. Please follow steps below to search your device. ) Click Start, and then click Search. ) Click Computers or People. ) Click “A computer on the network”. ) In Computer, type the IP address of the devic...

SMCWHSG14-G 132 3-2-15 Advertisement The system allow service provider to input 10 URL links for advertisement link purpose. Figure 3-139 Advertisement URL Link Setting Screen Item Default Description Frequency One Time Only One Time Only—One Time Only means to send the advertisement link once after...

SMCWHSG14-G 133 Click Apply button, the success dialog box appears. Click on Back to return to Advertisement URL Link setting screen. Figure 3-140 Success Dialog Box 3-2-16 Walled Garden We prepare ten URL links that allows subscriber to access the specific Web pages even they didn’t have a username...

SMCWHSG14-G 135 Figure 3-142 Login Page Item Description Link 1~10 Name The name is allowed user to set the prompt string in user customize login page. The maximum allowed characters length is 80. URL 1~10 The input format can be “http://www.yahoo.com”. The maximum character of the Link# is 200. Cli...

SMCWHSG14-G 136 3-2-17 DDNS The DDNS service (Dynamic Domain Name Service), an IP Registry provides a public central database where information such as email addresses, host names, IP addresses etc. can be stored and retrieved. This solves the problems if your DNS server uses an IP associated with d...

SMCWHSG14-G 138 Click Apply button, the success dialog box appears. Click on Back to return to DDNS setting screen. Figure 3-145 Success Dialog Box 3-2-18 LAN Devices Administrator can direct remote control to LAN Devices via the Wireless Hotspot Gateway implemented the feature. Figure 3-146 LAN Dev...

SMCWHSG14-G 139 1440. Item Default Description Device Name Empty The LAN device name. The maximum character of the device name is 20. Virtual Port 0 The virtual port number valid range is 60001 to 60050 or 5900 to 5910. Device IP Address Empty Enter the IP address of LAN device in the format “xxx.xx...

SMCWHSG14-G 140 3-2-19 Syslog The function allows the device to transmit event messages to your syslog server or your email address for monitoring and troubleshooting. z Syslog Setting Figure 3-147 Syslog Setting Screen Item Default Description Syslog Disable Enables or disables the syslog server fu...

SMCWHSG14-G 142 z Log Categories Figure 3-149 Log Settings Screen Item Interval Time Description Syslog Disable Click on check box, send log information to your syslog server. Email Disable Click on check box, send log information to your e-mail address.

SMCWHSG14-G 147 3-2-20 Session Trace Session Trace is an intelligent function to help service provider to trace every user’s access behavior. When “session trace” is enable , the system will collect information such like destination IP, destination port, source IP, source MAC, source port by every u...

SMCWHSG14-G 148 3-2-21 Bandwidth The function enables administrator to limit bandwidth usage on a per user basis (MAC address). That prevents users from consuming a disproportionately large amount of bandwidth so every user gets a fair share of the available bandwidth. Figure 3-152 Bandwidth Setting...

SMCWH 3-2-22 S This fea PPTP C secure c Auto- Start- conne PPTP addre Usern Passw VPN Client HSG14-G Secure Remote ture allows you Client. If “Secure connection. Item -connect at -up (Always ect) P Server IP ess name word Tunnel t IP to create a secu e Remote” is ena Figure 3-15 Default Disable Ena ...

SMCWHSG14-G 150 3-2-23 SNMP The SNMP Agent Configuration screen enables you to access to your device via Simple Network Management Protocol. If you are not familiar with SNMP, please consult your Network Administrator or consult SNMP reference material. You must first enable SNMP on the SNMP Agent C...

SMCWHSG14-G 152 3-2-24 Wireless Figure 3-155 Wireless Setting Screen

SMCWHSG14-G 156 Click Apply button, the restart dialog box appears. Click on Apply to restart the system. Figure 3-156 Restart Dialog Box This operation will load the default manufacturer configuration to the system. All this page (Wireless) configuration setup will be replaced by default settings. ...

SMCWHSG14-G 157 Figure 3-158 Application 3-3 System Status Display Wireless Hotspot Gateway system basic status, including, 1. System 2. Account List 3. Account Log 4. Current User 5. DHCP Clients 6. Session List 7. LAN Devices Figure 3-159 System Status Item Screen

SMCWHSG14-G 158 3-3-1 System The System Information Menu displays current system basic information including the service connection message, host name, LAN, WAN, DHCP Configuration, DNS, E-mail Redirection, SSL Certificate, network traffic Information and the system firmware version number. Figure 3...

SMCWHSG14-G 165 3-4-1 Configuration Use the Configuration item to save, restore or reset configuration parameters of the Wireless Hotspot Gateway. Figure 3-172 Configuration Setting Screen Item Default Description Backup Click it to save the system configuration to your computer. (export.cfg) Remote...

SMCWHSG14-G 167 z Scheduled Firmware Upgrade Scheduled Firmware Upgrade is a program that enables an automatic upgrade to the latest firmware version through the TFTP server. Figure 3-174 Scheduled Firmware Upgrade Setting Screen Item Default Description Disable/Enable Disables or enables the schedu...

SMCWHSG14-G 169 Item Description Username The username can consist of up to 20 alphanumeric characters and is sensitive. Password The password can consist of up to 20 alphanumeric characters and is sensitive. Confirm The password for confirmation. Super Subscriber Disables or enables the super accou...

SMCWHSG14-G 170 Or Figure 3-180 System Quick View z Web-Based Accounting Manager Step 1: Start your Web browser and enter the factory default IP address 192.168.2.1 in your browser’s location box. Press Enter. Figure 3-181 Web Browser Location Field (Factory Default)

SMCWHSG14-G 171 Step 2: The Wireless Hotspot Gateway configuration main menu will appear. Enter account as the Username and account as the password and click Login Figure 3-182 Web-Based Accounting Manager Login Screen Step 3: After a valid user name and password have been provided, the account Gene...

SMCWHSG14-G 172 z Supervisor Account Step 1: Start your Web browser and enter the factory default IP address 192.168.2.1 in your browser’s location box. Press Enter. Figure 3-184 Web Browser Location Field (Factory Default) Step 2: The Wireless Hotspot Gateway configuration main menu will appear. En...

SMCWHSG14-G 173 z Super Subscriber Account Start your Web Browser; a subscriber login page will appear. Enter super as the Username and super as the password and click Enter , you can use Internet now. Figure 3-187 Subscriber Login Page 3-4-5 SSL Certificate The function allows you to download the r...

SMCWHSG14-G 174 3-4-6 Pin Command The Ping function can check the Wireless Hotspot Gateway networking connective or not. Figure 3-189 Ping Command Screen Item Description IP or URL Enter the IP address or the URL link. 3-4-7 Restart If your Wireless Hotspot Gateway is not operating correctly, you ca...

SMCWHSG14-G 175 Appendix A Signal Connection Arrangements RJ-45 Ethernet Port The Wireless Hotspot Gateway RJ-45 Ethernet port can connect to any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router. Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) c...

SMCWHSG14-G 176 Appendix B Regulations/EMI Compliance FCC Regulatory Statement Part 15-Class B compliant device This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1. This device may not cause harmful interference, and 2. This device must accept any ...