SMC Networks SMC7003USB V.2 - Manuals

Page 3 - From SMC’s EZ Connect line of feature-rich SOHO solutions

38 TeslaIrvine, CA 92618Phone: (949) 679-8000 April 2003 Pub. # 150000039500A R01 From SMC’s EZ Connect line of feature-rich SOHO solutions EZ Connect ADSL USB ModemUser Guide

Page 6 - ii

L IMITED W ARRANTY ii WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITI...

Page 7 - iii; OMPLIANCES

iii C OMPLIANCES FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment ...

Page 8 - iv; Industry Canada Required Information

C OMPLIANCES iv Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN of all the devices on any one line should not exceed 5.0. If too many devices are attache...

Page 9 - EC C; EC Conformance Declaration - Class B

EC C ONFORMANCE D ECLARATION - C LASS B v EC Conformance Declaration - Class B SMC contact for these products in Europe is: SMC Networks Europe,Edificio Conata II,Calle Fructuós Gelabert 6-8, 2 o , 4 a , 08970 - Sant Joan Despí, Barcelona, Spain. This information technology equipment complies with t...

Page 10 - Industry Canada - Class B; Safety Compliance

C OMPLIANCES vi Industry Canada - Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.Cet appareil numér...

Page 11 - vii

S AFETY C OMPLIANCE vii 11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden. 12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das Gerät gelangen. Dies k...

Page 12 - viii

Page 13 - ix; ABLE

ix T ABLE OF C ONTENTS 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 2 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 P...

Page 14 - Glossary

T ABLE OF C ONTENTS x 6 Upgrading the Modem Software . . . . . . . . . . . . . . . . . 6-1 A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 You Cannot Connect to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1You Cannot Connect to the Internet ....

Page 16 - Since this modem supports both G.dmt and G.lite, it requires an

I NTRODUCTION 1-2 This plug-in ADSL modem provides an always-on digital connection that eliminates dial-up delays, and transparent reconnection when initiating any network request. Full support for the ATM protocol also provides access to a wide range of advanced transport features, including suppor...

Page 17 - Key Features; High-speed Internet access over existing phone lines

K EY F EATURES 1-3 Key Features • High-speed Internet access over existing phone lines • Full-rate DMT connection (8 Mbps downstream, 1 Mbps upstream) and economical G.lite connection (1.5 Mbps downstream, 512 Kbps upstream) • Multiprotocol encapsulation of all network protocols, including TCP/IP, N...

Page 19 - Package Contents; Installation CD containing this User Guide and drivers

2-1 C HAPTER 2 H ARDWARE I NSTALLATION Before installing the SMC ADSL USB Modem verify that you have all the items listed under “Package Contents.” If any of the items are missing or damaged, contact your local SMC distributor. Also be sure you have all the necessary cabling before installing the mo...

Page 20 - Hardware Description; The following figure shows the components of this modem:

H ARDWARE I NSTALLATION 2-2 Hardware Description Setting up the EZ Connect ADSL USB Modem involves connecting the device’s cables and installing the driver software. Note that Windows 98, 98SE, 2000, XP, or Macintosh 9.x should already be installed on the computer before installing the driver softwa...

Page 21 - LED Indicators; LED

H ARDWARE D ESCRIPTION 2-3 LED Indicators The EZ Connect ADSL USB Modem has two LEDs on the top panel, one is marked “Data” and the other “Power.” The operational status of the modem is indicated by the LED conditions listed below . Power Requirements USB devices can be either self-powered or bus-po...

Page 22 - System Requirements; A host PC that supports the Universal Serial Bus

H ARDWARE I NSTALLATION 2-4 System Requirements The EZ Connect ADSL USB Modem requires the following PC features to operate: • A host PC that supports the Universal Serial Bus • 32 MB of RAM and 10 MB of hard disk space • Windows 98, 98SE, 2000, XP, or Macintosh 9.x • Standard telephone cable with R...

Page 23 - Connecting the System; Phone Line Configuration; Connect the modem’s ADSL port to the data port on the splitter (or

C ONNECTING THE S YSTEM 2-5 Connecting the System Phone Line Configuration The EZ Connect ADSL USB Modem supports dual-mode operation for both full-rate G.dmt and economical G.lite. Your service provider will attach the outside ADSL line to a data/phone splitter. You can then connect your phones and...

Page 26 - Follow the instructions below to begin the driver installation:

D RIVER I NSTALLATION 3-2 Windows 98/98SE/2000/XP You may find that the instructions here do not exactly match your version of Windows. This is because these steps and screenshots were created from Windows 2000. The installation of Windows 98, 98SE and XP are similar, but not identical, to Windows 2...

Page 28 - the computer. Check “Yes, reboot the computer now” and click Close.

D RIVER I NSTALLATION 3-4 5. During installation, the system will display a screen to ask you to plug in the modem. Plug in the device now. Note: Connect the SMC7003USB V.2 to the computer using the supplied USB cable. Insert the rectangular end (Type-A) of the USB cable into the USB port of your PC...

Page 29 - After your computer restarts, the “Finished” screen will appear to

W INDOWS 98/98SE/2000/XP 3-5 7. After your computer restarts, the “Finished” screen will appear to indicate successful completion of the installation process. Click Finish. Note: Regardless of the driver type installed, the installation procedure will automatically configure the TCP/IP settings to a...

Page 30 - Start up your PC with the modem connected.

D RIVER I NSTALLATION 3-6 Macintosh 9.x 1. Start up your PC with the modem connected. 2. Insert the CD-ROM that comes with the EZ Connect ADSL USB Modem into your CD drive. 3. Select the language version you want to install, and double-click to open the chosen folder. 4. Double-click Installer to st...

Page 31 - The Welcome screen will appear as shown on below click Continue.

M ACINTOSH 9. X 3-7 5. The Welcome screen will appear as shown on below; click Continue. 6. Select the location to install the software, and click Select.

Page 32 - Click Quit to finish driver installation.

D RIVER I NSTALLATION 3-8 7. Click Start to continue. 8. Click Quit to finish driver installation.

Page 33 - Uninstallation in Macintosh 9.x; If you want to uninstall the driver and SMC7003USB control panel,

M ACINTOSH 9. X 3-9 Uninstallation in Macintosh 9.x 1. If you want to uninstall the driver and SMC7003USB control panel, insert the CD-ROM that comes with the modem into your CD drive. Then repeat step 3 to step 6 in the previous section. 2. Choose Customized Removal and click Start to continue. 3. ...

Page 35 - Connection icon and click Properties.

4-1 C HAPTER 4 TCP/IP N ETWORKING O PTIONS Microsoft Windows 98/98SE TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. From your PC desktop, double-click the My Computer icon. 2. From the...

Page 36 - From the Server Types tab of the SMC Dial-Up PPP Connection

TCP/IP N ETWORKING O PTIONS 4-2 4. From the Server Types tab of the SMC Dial-Up PPP Connection window, select the TCP/IP checkbox and click TCP/IP Settings.

Page 37 - The TCP/IP Settings window will appear for you to modify the IP

M ICROSOFT W INDOWS 98/98SE 4-3 5. The TCP/IP Settings window will appear for you to modify the IP address, Name Server addresses and/or default gateway. Note: Please fill in the information provided by your Internet Service Provider on the above screen. 6. Click OK. 7. The SMC Dial-Up PPP Connectio...

Page 38 - Dial-Up PPP Connection and select Properties.

TCP/IP N ETWORKING O PTIONS 4-4 Microsoft Windows 2000 TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. From your PC desktop, click Start/Settings/Network and Dial-Up Connections. 2. Fro...

Page 39 - From the Networking tab of the SMC Dial-Up PPP Connection

M ICROSOFT W INDOWS 98/98SE 4-5 3. From the Networking tab of the SMC Dial-Up PPP Connection Properties window, select Internet Protocol (TCP/IP) and click Properties.

Page 40 - you to modify the IP address and DNS Server addresses.

TCP/IP N ETWORKING O PTIONS 4-6 4. The Internet Protocol (TCP/IP) Properties window will appear for you to modify the IP address and DNS Server addresses. Note: Please fill in the information provided by your Internet Service Provider on the above screen. 5. Click OK. 6. The SMC Dial-Up PPP Connecti...

Page 41 - XP; Microsoft Windows XP; Click Network and Internet Connections.

M ICROSOFT W INDOWS XP 4-7 Microsoft Windows XP TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. Click Start/Control Panel. 2. Click Network and Internet Connections. 3. The Network Conn...

Page 42 - the spaces on the next page to record the TCP/IP settings.

TCP/IP N ETWORKING O PTIONS 4-8 4. Double-click Internet Protocol (TCP/IP). 5. Fill in the information provided by your Internet Service Provider. Use the spaces on the next page to record the TCP/IP settings.

Page 43 - Select “Obtain an IP address automatically” and “Obtain DNS server; Obtain IP Settings from Your Modem; TCP/IP Configuration Setting

M ICROSOFT W INDOWS XP 4-9 6. Select “Obtain an IP address automatically” and “Obtain DNS server address automatically.” Click OK or Close to close each window. Obtain IP Settings from Your Modem Now that you have configured your computer to connect to your modem, it needs to obtain new network sett...

Page 45 - Macintosh Configuration; ADSL Setup; Select Control Panels/ADSL Setup to view SMC ADSL USB Modem

M ACINTOSH C ONFIGURATION 4-11 Macintosh Configuration The following instructions will help you to get your network configuration information. Note: Your local ISP will configure your network to the following settings. If there is any problem with these functions, please contact your local ISP for h...

Page 47 - Modem

M ACINTOSH C ONFIGURATION 4-13 TCP/IP 1. Pull down the Apple Menu. Select Control Panels/TCP/IP to view your TCP/IP information. 2. On the TCP/IP window, make sure “PPP” is selected in the Connect via: field, and “Using PPP Server” is already selected in the Configure field. 3. Click the button in t...

Page 49 - Dial-Up PPP Connection

5-1 C HAPTER 5 C OMMUNICATION S ETTINGS Dial-Up PPP Connection Once the SMC ADSL USB Modem and software have been installed, the SMC Dial-Up PPP Connection icon will appear on your desktop. To connect to Internet, double-click the short-cut icon. Fill in the User name and Password (which should prov...

Page 50 - Connection Information; From the Control Panel window, double-click the SMC DSL Modem

C OMMUNICATION S ETTINGS 5-2 Connection Information The EZ Connect ADSL USB Modem control panel program provides a quick and easy way to configure and check the performance of the modem and ADSL connection. When open, the monitor window is updated every two seconds. 1. On the desktop, click Start/Se...

Page 51 - Physical Link

C ONNECTION I NFORMATION 5-3 Physical Link The Physical Link screen allows you to review the current state of the EZ Connect ADSL USB Modem and connection. When the green indicator is on in the Link Status field, it indicates that a connection has been made. This indicator blinks while a connection ...

Page 52 - System Information

C OMMUNICATION S ETTINGS 5-4 System Information The System Information screen displays the release number of the EZ Connect ADSL USB Modem driver, the firmware release number, and the control panel version that you are currently using.

Page 53 - Configuration

C ONNECTION I NFORMATION 5-5 Configuration The Configuration screen displays the modulation settings applicable to your driver. If you need to configure further settings, launch the Communication Settings window by clicking Start/Programs/SMC DSL Modem/Configure.

Page 56 - The Information window will be displayed reminding you not to

U PGRADING THE M ODEM S OFTWARE 6-2 2. The Information window will be displayed reminding you not to unplug the USB cable until the uninstall process has been completed. Click OK to continue. 3. A message will display indicating that you can unplug the device. Remove the modem connection now. Then c...

Page 57 - uninstall process. Click Finish to reboot your computer.

U PGRADING THE M ODEM S OFTWARE 6-3 4. The Setup Complete window indicates successful completion of the uninstall process. Click Finish to reboot your computer. 5. After your computer restarts, go to “Driver Installation” on page 3-1 for information on driver installations.

Page 59 - You Cannot Connect to the Network

A-1 A PPENDIX A T ROUBLESHOOTING Check the following troubleshooting points before contacting SMC Technical Support. You Cannot Connect to the Network • Check the phone and USB cables for wear or loose wires and replace any defective cables if necessary. Make sure the cable is securely attached to t...

Page 61 - ADSL Specifications; Standards Conformance; Transport Protocols:; ADSL Service; Digital Subscriber Line Access Multiplexer (DSLAM)

B-1 A PPENDIX B S PECIFICATIONS ADSL Specifications Standards Conformance Basic ADSL: ANSI T1.413 Issue II (full rate ADSL), ITU G.992.1 (G.dmt), ITU G.992.2 (G.lite), G.994.1 (G.handshake) Transport Protocols: RFC 1557 (IP/ATM), RFC 2364 (PPP/ATM) ATM Attributes: ATM Transmission Convergence, ATM F...

Page 62 - RJ-11 phone wire connection to ADSL provider; Physical Characteristics; Phone wire connection to ADSL service provider

S PECIFICATIONS B-2 Media Connection USB cable connection to PC -90-ohm shielded USB cable, max length 5 m (16 ft) RJ-11 phone wire connection to ADSL provider PC Requirements Host Interface: USB Specification 1.1 or up System Requirements: A PC and Windows 98, 98SE, 2000, XP, or Mac OS 9.x Physical...

Page 63 - Temperature; Immunity; Warranty; Limited Lifetime

S PECIFICATIONS B-3 Temperature Operating 0 to 40 °C (32 to 104 °F)Storage -40 to 70 °C (-40 to 160 °F) Humidity 5% to 95% (non-condensing) Compliances CE MarkEmissions FCC Class BVCCI Class BIndustry Canada Class BEN55022 (CISPR 22) Class BC-Tick - AS/NZS 3548 (1995) Class B Immunity IEC 1000-4-2/3...

Page 65 - LOSSARY; Asymmetric Digital Subscriber Line

Glossary-1 G LOSSARY Asymmetric Digital Subscriber Line (ADSL) One of four DSL technologies. ADSL is designed to deliver more bandwidth downstream (from the central office to the customer site) than upstream. Downstream rates range from 1.5 to 9 Mbps, whereas upstream bandwidth ranges from 16 to 640...

Page 66 - Dynamic Host Configuration Protocol; Institute of Electrical and Electronic Engineers.

G LOSSAR Y Glossary-2 Dynamic Host Configuration Protocol (DHCP) Issues IP addresses automatically within a specified range to devices such as PCs when they are first powered on. The device retains the use of the IP address for a specific license period that the system administrator can define. DHCP...

Page 67 - Internet Service Provider; A group of interconnected computer and support devices.

G LOSSAR Y Glossary-3 IEEE 802.3u Defines CSMA/CD access method and physical layer specifications for 100BASE-TX Fast Ethernet. Internet Service Provider (ISP) A company that provides access to the Internet. This may be your local telephone company, or a dedicated Internet service company. Local Are...

Page 68 - A 8-bit field in the header of an ATM cell.

G LOSSAR Y Glossary-4 RJ-45 Connector A connector for twisted-pair wiring. Splitter A hardware device used in G.dmt to split the data and voice traffic before passing it on to the network and phone system. Transmission Control Protocol/Internet Protocol (TCP/IP) Protocol suite that includes TCP as t...