Page 2 - Contents
© 1994 Seagate Technology, Inc. All rights reservedPublication Number: 36294-001, Rev. ADecember 1994 Seagate, Seagate Technology and the Seagate logo are registeredtrademarks of Seagate Technology, Inc. Medalist, SeaFAX, SeaFONE,SeaBOARD and SeaTDD are trademarks of Seagate Technology, Inc.EZ-Drive...
Page 4 - ST3660A free installation software; for Seagate. It provides a software solution; Note. The EZ-Drive software is authorized for installation only; with the drive on which it is shipped.; Quick software transfer; Select drive type 2 for the ST3660A in CMOS.
Maintenance and repair. Seagate drives do not require mainte - nance. The head/disc assembly is factory-sealed; a broken sealvoids the warranty. Seagate customer service centers are theonly facilities authorized to repair Seagate drives. Seagate doesnot sanction any third-party repair facilities. No...
Page 5 - Figure 1. Jumpers and connectors; Medalist XE Family Installation Guide, Rev. A
Front 4-pin power connector 8-pin master/slave jumper block Front Cable select 40-pin ATA interface connector 4 3 2 1 Circuit board +5V+5V return+12V return+12V The drive is a master; a slave is present that usesonly the PDIAG– signal. 2-pinheader Drive activity LED (optional) 3-pin power connector ...
Page 6 - Installing the drive; Warning. Installing or removing the drive or adapter cards; Configuring the drive
Installing the drive 1. Turn the computer off. Warning. Installing or removing the drive or adapter cards while the computer is powered on can damageyour drive, adapter and computer. 2. Remove the computer’s cover. Caution. Special training or tools may be required to service laptop computers. Remov...
Page 7 - Attaching cables; Refer to Figure 1 on page 3 for the locations of the connectors.; Caution. The cable and connector are designed to mate. Do not; Installing one drive with a standard ATA 40-pin interface cable:
Attaching cables Refer to Figure 1 on page 3 for the locations of the connectors. 1. Connect the remote LED (optional). 2. Attach the power cable. Attach one of the cables from the power supply to the power connector on the drive. Caution. The cable and connector are designed to mate. Do not force a...
Page 8 - Installing drives in computers that use cable-select:; Mounting the drive; Caution. To prevent drive mounting hole damage, use only the
Installing drives in computers that use cable-select: If your computer uses the cable-select method, refer to yourcomputer reference guide to determine which cable connectoror drive slot denotes the master drive and which the slave. Mounting the drive Your Seagate drive is designed to fit into a 3.5...
Page 9 - Configuring the computer; Use a host adapter that supports more than 528 Mbytes.
Configuring the computer Your computer maintains records representing the hardware inthe system. This representation includes the translation geometrythat is used by the BIOS to map the drive surface and that isstored in CMOS memory. During the boot cycle, a test is runcomparing the record to the ha...
Page 10 - Standard installation; for your drive as shown in the following table.; computer can accept more than 1,024 cylinders.
Standard installation 1. Turn the computer on.2. Enter the System Setup routine. (Refer to your computer user’s guide. System Setup may be called Setup, BIOS Setupor CMOS Setup.) If your computer uses an automatic setuputility, see the caution below. 3. Find the hard disc configuration in the System...
Page 11 - When you have completed setting the translation geometry for; Partitioning and formatting the drive
1,057 – 1,024 = 33, or 17.3 Mbytes. To avoid thisproblem, configure your System Setup manually. If none of the standard drive types offered in System Setupmatch the translation geometry of your Seagate drive, selectthe user-defined or custom drive type, if available, and enter your drive’s translati...
Page 12 - Partitioning; High-level formatting
Partitioning You must partition the drive into one or more logical drives beforeyou can use it. Caution. Partitioning or formatting a drive at any level erases all data on it. Before you repartition or reformat your drive,make a backup of your existing files on another disc ormedia. Seagate assumes ...
Page 13 - When the computer prompts you for a volume label, type any; valid name you want to designate the partition.; . When the format is; Transferring the installation software; Boot the computer with the diskette to which you want to
drive: designates the drive you are formatting. Type c: if youare formatting the boot drive or if your system contains onlyone drive. Type d: to format a second drive./v tells the computer you want to label the drive after it isformatted. Labeling the drive can prevent someone from ac-cidentally del...
Page 14 - Using the installation software
4. Select drive type 2 for your new ST3660A. If your computer does not offer drive type 2, use the following values: 615cylinders, 4 heads and 17 sectors. Note. These are interim drive type values that allow you to access the drive for extracting the installation files. 5. Activate the prompt for th...
Page 16 - ers or removing the cables.
2. Type ez.3. Disregard the Notice dialog box. The EZ-Drive software is authorized for installation only with the drive on which it isshipped. Press ENTER to continue. 4. Locate the bottom box on the screen. The model number of each drive EZ-Drive identifies is listed in this box. If a drive ismissi...
Page 17 - To boot your computer with a diskette:; key when the following message appears near
Booting with a diskette after EZ-Drive is installed To boot your computer with a diskette: 1. Boot the computer with the diskette-drive door open. 2. Press the CTRL key when the following message appears near the end of the boot sequence:Hold the CTRL key down to boot from a floppy 3. Insert the boo...
Page 18 - key early.) If you get an “Invalid OS” error; drive: for each partition you have created.; If 32-bit disk access is enabled in your Microsoft
The computer will reboot when the partitioning process is com-plete. However, you must make sure the EZ-Drive installed driveis present to continue with the format. (The EZ-Drive bannerappears when the drive is recognized.) 1. Open the diskette-drive door when you reboot. Press the CTRL key when the...
Page 20 - Basic troubleshooting; Warning. Always turn off the computer before changing jumpers; or unplugging cables and cards.; Caution. Your drive and computer contain static-sensitive de-; the computer and the drive.
Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive de- vices. Wear a ground strap or take other antistaticprecaution while handling your drive. If you have installed your drive ...
Page 21 - Advanced troubleshooting; The system does not recognize the drive.; Make sure the power supply is adequate for system needs.
if you have a large capacity drive, the translation geometrysettings must not exceed the limitations set by the operatingsystem and BIOS. Refer to the caution in “Standard installa-tion” on page 8. • Check for viruses. Before you use someone else’s diskette in your system for the first time, scan th...
Page 22 - The screen remains blank when you power up the system.; Make sure the monitor is plugged in and turned on.
• Check for I/O address conflicts. To isolate the conflict, firstverify that the drive and host adapter are compatible with yourcomputer by removing all the peripheral adapter cards (powermust be off) except for the video card. Then reinstall the driveand host adapter card. If this is successful, re...
Page 24 - System error message, “HDD controller failure” appears.; Confirm the jumper settings on the drive.
During the DOS high-level format, the drive does not formatto full capacity. • Verify your computer’s System Setup drive-type values. Oneof the following problems may have occurred: 1) the valuesmay be set for an incorrect drive type or translation geometry;2) you may have entered a parameter value ...
Page 25 - Insert a bootable diskette in the diskette drive and boot the
The error message “Microsoft Windows 32-bit disk driver(WDCTRL) phase 03, 3f” appears when you open Windows. • A device conflict occurs between Microsoft Windows 32-bitaccess and the EZ-Drive driver. To resolve the conflict andenable 32-bit access, follow the instructions in the “Windows32-bit disk ...
Page 26 - Disabling Maximum Overdrive; To disable it after the drive has been installed.; until the Select Installation Type dialog box; The first selection gives the current Maximum Overdrive; key to change the status.
Disabling Maximum Overdrive You can disable Maximum Overdrive during the installation proc-ess or anytime afterward. To disable it during the installation, select the Change InstallFeatures option in the Options dialog box that appears when theformat completes. This feature allows you to enable or d...
Page 27 - Technical support services; SeaBOARD
Technical support services If you need assistance installing your drive, consult your dealer.Your dealer is knowledgeable of computer system configurationsand can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or otherSeagate prod...
Page 29 - Seagate CompuServe forum
Seagate CompuServe forum Online technical support for Seagate products is available onCompuServe. To access the Seagate technical support fo-rum, type go seagate. This forum provides information similarto that found on SeaBOARD. Medalist XE Family Installation Guide, Rev. A 27
Page 30 - Storing and shipping your drive; Seagate Approved Package; Figure 2. A drive in an approved package
Storing and shipping your drive Keep your original box and packing materials for storing orshipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids thewarranty. Call your authorized Seagate distributor to purchaseadditional boxes. The follo...