Samsung UE43NU7120W - Manuals
Samsung UE43NU7120W TV – User Manual in PDF format online.
Manuals:
User Manual Samsung UE43NU7120W
Summary
25 Turning on the TV with a Mobile Device 25 Connecting an IP control device to the TV 25 Setting up an Internet connection over IPv6 26 Changing the name of the TV on a network Troubleshooting Internet Connectivity Issues 26 Troubleshooting Internet connectivity issues Connecting Video Devices 28 C...
Picture and Sound Adjusting the Picture Quality 104 Choosing a picture mode 105 Configuring advanced picture settings Setting the Viewing Environment for External Devices 106 Playing games on an optimised screen 107 Configuring game mode details 108 Viewing UHD videos 108 Using HDMI black level Pict...
Accessibility Guidance Menu Learning Screen Using the Remote control 171 Orientation of the Samsung Smart Remote 171 Description of the Samsung Smart Remote Using the accessibility menu 173 Accessibility Shortcuts menu 174 Step by Step instructions to run the options 176 Setting accessibility settin...
- 7 - Quick Guides You can learn quickly how to run and use the frequently used functions, such as Voice Interaction, Ambient mode, and Smart Hub. Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, ...
- 8 - Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source " The image on your TV may differ from the image above...
- 9 - 4 Search You can search for channels, programmes, movie titles, and apps from Smart Hub. " To use this feature, the TV must be connected to the Internet. 5 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV....
- 10 - Using the Ambient mode Learn about the functions available in Ambient mode, which is a QLED TV-specific function. Ambient mode In Ambient mode , you can view beautiful screens, various visual information, and notifications. To enter Ambient mode , press the button. To return to the TV mode, p...
- 11 - ● TV off state To enter Ambient mode when the TV is turned off, press the button on the remote control. To enter TV mode when the TV is turned off, press the button. In TV mode, you can watch broadcasts or enjoy the content on the external devices connected. Changing the content and settings ...
- 12 - In the future, more content that you can set up in the Ambient mode browser will be provided. You can select the following categories and content: ● Décor : Provides beautiful screens. ● Info : Provides information such as weather, news headlines, and more. " This function may not be supp...
- 13 - Using the Shortcuts You can easily use the contents of Sources without running a series of commands. To display the Shortcuts menu screen, press and hold the button for 1 second or more. To return to the TV mode, press the button. " Because this function is a QLED TV-specific function, it...
- 14 - 4 Settings Displays the main on-screen menu. 5 Terrestrial , Cable , Satellite , or Service Provider Choose the broadcast type of the content: Terrestrial , Cable , Satellite , or Service Provider . " This function may not be supported depending on the incoming broadcast signal. Adding ch...
- 15 - Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area. Running Voice Interaction Press ...
- 16 - Learning about Voice Command Guide Voice Command Guide Here are some of the things I can do for you. " The image on your TV may differ from the image above depending on the model and geographical area. 1 Voice Command Guide You can learn the voice commands to use the Voice Interaction in ...
- 17 - Read Before Using Voice Interaction Precautions for Voice Interaction ● The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Voice Interaction i...
- 18 - Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after compl...
- 19 - Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service ...
- 20 - Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support f...
- 21 - Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about...
- 23 - Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wi...
- 24 - Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's con...
- 25 - Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status. Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory defaults. Turning on the TV with a Mobile Dev...
- 26 - Checking an Internet connection set up over IPv6 Settings General Network Expert Settings IPv6 Status " This function may not be supported depending on the model or geographical area. Changing the name of the TV on a network Settings General System Manager Device Name Try Now You can chan...
- 28 - Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN
- 31 - Audio Input and Output Connections Make the correct audio connections between your TV and your external devices. " For more information about how to select external speakers, refer to "Selecting speakers". Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital...
- 32 - Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide ( Source Connection Guide Audio device Bluetooth ) and their user manuals. " This function may not be supported depending on the model or geographical area. Conn...
- 33 - Connecting Your Mobile Device Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the content of the mobile device on the TV. Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main setti...
- 34 - Bidirectionally mirroring your TV and mobile device using the SmartThings app Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy t...
- 35 - Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices. Changing the input signal Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen...
- 36 - 1. Move the focus to a connected external device. 2. Press the Up directional button. The following functions become available. " Available functions may differ depending on the port type. 1 Universal Remote You can control external devices connected to the TV using the remote control. To...
- 37 - Connection Notes When connecting an external device, note the following. " The number of connectors and their names and locations may differ with the model. " Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and the...
- 38 - Connection notes for audio devices ● For better audio quality, it is a good idea to use an AV receiver. ● If you connect an external audio device using an optical cable, the Sound Output setting is automatically changed to the connected device. However, to make this happen, you must turn on t...
- 39 - Connection notes for computers ● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)". ● As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, disable file sharing. ● If you wa...
- 40 - Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
- 46 - About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV.
- 52 - " Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in standby mode or turned on. " Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres. Anynet+ (HDMI-CEC)...
- 53 - Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Colour buttons ― / / / F5 key Displays the Home Screen F6 key Displays th...
- 54 - Setting up the input devices Setting up the keyboard Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the following functions: ● Keyboard Language ● Keyboard type Setting up the mouse Settings General External Device Manager Inpu...
- 55 - Entering Text using the On-Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV. Recommend text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. 1 Recommend text When you type a word yo...
- 56 - 2 Options Select on the Virtual keyboard screen. The following options are available: " The options available may differ depending on the function running currently. ● Recommend text ● Reset Recommended Text Memory ● Predict Next Character (when using direction buttons) ● Language 3 Predi...
- 57 - Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perfo...
- 58 - Displaying the Home Screen Press the button. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used pre...
- 60 - ● Sleep Timer You can automatically shut off the TV after a pre-set period of time. To set the sleep time to up to 180 minutes, press the Select button. To make detail off timer, press the up directional button, and then select Set Up Off Timer . " This function may not be supported depen...
- 62 - Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. 8 Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move . Move the app to ...
- 63 - Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On , the TV displays the Home Screen automatically when you turn the TV on. You can also turn on or off this function, use the Select button. Launching the last used a...
- 64 - Using a Samsung account Create and manage your own Samsung account. Settings General System Manager Samsung Account Try Now Creating and managing your Samsung account " You can view the entire text of the Terms and Privacy Policy in Settings General System Manager Samsung Account My Accou...
- 65 - Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Changing and adding information to a Samsung account Settings General System Manager Samsung Account My Account Edit profile " To change the account information, you must be logged in to your Samsung a...
- 66 - Deleting a Samsung account from the TV Settings General System Manager Samsung Account My Account Remove Account " To remove account information, you must be logged in to your Samsung account. " Although you delete your Samsung account, you are not unsubscribed yet. To unsubscribe fro...
- 70 - Using the Apps Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. " To use this feature, the TV must be connected to the Internet. " When Smart Hub...
- 71 - Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install . When the installation is completed, the Open menu appears. 3. Select Open to run the app immediately. " Yo...
- 72 - Managing purchased or installed apps Select Settings on APPS . You can manage installed apps. Settings Auto update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. 1 Removin...
- 73 - 3 Locking and unlocking apps 1. Move the focus to an app to lock or unlock. 2. Select Lock/Unlock . 3. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000" (for France and Italy: "1111"). You can set the PIN in Settin...
- 74 - Using the Gallery App View photos and videos synchronised with the Samsung Cloud. Gallery Gallery View: Daily " The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronised with a mobile device that supports ...
- 75 - Using the Universal Guide App Search for and enjoy content such as TV shows, dramas, movies, and sports broadcasts. Universal Guide For You TV Shows Movies Sports On Now " The image on your TV may differ from the image above depending on the model and geographical area. Universal Guide is...
- 76 - Using the SmartThings App Monitor and configure the smart devices you have connected to the SmartThings service. SmartThings All Devices Scenes Devices " The image on your TV may differ from the image above depending on the model and geographical area. From the TV, you can monitor and con...
- 77 - 2 Sign In Go to the Samsung Account screen to create a new account or sign in to your account. 3 Settings Turn notifications on or off for the connected smart devices. 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device. " ...
- 78 - Using the buttons in the e-Manual ● ( Search ): Select an item from the search results to load the corresponding page. ● ( Index ): Select a keyword to navigate to the relevant page. " The menus may not appear depending on the geographical area. ● ( Recent pages ): Select a topic from the...
- 79 - Playing pictures/video/music Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc. Source Connected Device Try Now Samsung USB Samsung USB Filter By : All Sort By : Title Options " The image on your TV may differ from the image above depending on the model ...
- 80 - 2 Sort By Sorts the content list. " This function may not be supported depending on the type of external device. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh , the content list is reloaded. " You can delete only the recorded ...
- 81 - Playing multimedia content on a USB device 1. Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily move to the list of multimedia content stored on the device. 2. Select a content item to play from the list. 3. The content is played back. ...
- 85 - TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite channel lists. Viewing Digital Broadcast Information at a Glance See an overview of each channel's programme lineup. Using the guide Live TV Guide Try Now Guide Channe...
- 87 - Recording Programmes Record a current or upcoming programme using a USB device instead of a video recorder. " Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information. " You can record only the ...
- 88 - Scheduling a video recording after entering the date and time Live TV Schedule Manager or Recordings Schedules Add Recording To schedule a recording, set the values for Aerial , Channel , Repeat , Date , Start Time , and End Time of the broadcast programme to record, and then select Save . ...
- 89 - Viewing recorded programmes Live TV Schedule Manager or Recordings Recordings Select a file containing a recording from the list. The file is played back. " Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to "Buttons...
- 90 - Using the schedule viewing options in the programme info window Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to sch...
- 91 - Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift . Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the or button, press the Select button and then select Timeshi...
- 93 - Using the Channel List Change the channel or check programmes on other digital channels. Live TV Channel List Using the Channel List , you can change the channel or check programmes on other digital channels while watching TV. On standard remote control, press the CH LIST button. The Channel ...
- 94 - Editing channels Edit the channels stored on your TV. Live TV Channel List All Edit Channels The Edit Channels screen icons indicate the following: ● : A favourite channel ● : A locked channel. Removing registered channels To remove a channel, select it from the Edit Channels screen, and then...
- 95 - ● Restore TV PLUS You can re-scan and store TV PLUS channels that have been received. " If there are TV PLUS channels on the TV, after deleting the stored channels, the system stores the newly scanned channels. " If the TV has saved TV PLUS channels, Restore TV PLUS deletes the existi...
- 96 - Editing a Favourites List Use the functions that are available while watching TV. Live TV Channel List After pressing the right directional button on your remote control, select Favourites Favourites 1 - Favourites 5 Edit Favourites . The Edit Favourites screen appears. Adding channels to fav...
- 97 - TV-Viewing Support Functions Use the functions that are supported by digital or analogue channels. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, and then move the focus to Terrestrial or Cable , press the Select button. ...
- 98 - Setting the Wake-up time Settings Broadcasting ( Auto Tuning Settings ) Wake-up Timer Schedule timer to turn the TV on and scan channels automatically. " This function may not be supported depending on the model or geographical area. " The Auto Tuning Settings may not appear depending...
- 99 - Using Programme Rating Lock Settings Broadcasting Programme Rating Lock Try Now " This function may not be supported depending on the model or geographical area. This function is useful for controlling what children watch on TV. Programme Rating Lock Settings does not, however, block prog...
- 100 - Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options Try Now This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. " This funct...
- 101 - Tuning analogue channels Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning Select New and configure Programme , Colour System , Sound System , Channel , and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV. " This ...
- 102 - Setting satellite system Settings Broadcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan. " This function may not be supported depending on the model or geographical area. Changing teletext language Settings Broad...
- 103 - Showing common interface menu Settings Broadcasting Common Interface You can view information about common interfaces. ● CI Menu Enables the user to select from the CAM-provided menu. Select the CI menu based on the menu PC Card. ● Application Info Displays information about the CAM inserted...
- 104 - Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provi...
- 105 - Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: ● Backlight Try Now ● Brightness Try Now ● Contrast Try Now ● Sharpness Try Now ● Colour Try Now ● Tint (G/R) Try Now ● Apply Picture S...
- 106 - ● Film Mode Try Now " This function is only available when the input signal is TV, AV, Component (480i, 576i, 1080i), or HDMI (1080i). ● Colour Tone Try Now ● White Balance Try Now ● Gamma Try Now ● RGB Only Mode Try Now ● Colour Space Settings Try Now ● Reset Picture Try Now Setting the...
- 107 - Configuring game mode details Configuring Game Motion Plus Settings General External Device Manager Game Mode Settings Game Motion Plus Settings You can configure the Game Motion Plus settings. " This function may not be supported depending on the model or geographical area. Setting the ...
- 108 - Viewing UHD videos Settings General External Device Manager HDMI UHD Color Try Now If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI connector to a mode optimised for the UHD 50P/60P signals. " If you move to the HDMI connector wit...
- 109 - Picture Support Functions Configure the picture settings for your TV. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on the main screen, you can watch a TV broadcast in a picture-in-picture (PIP) window. " This...
- 110 - Changing the picture size automatically Settings Picture Picture Size Settings Auto Wide Try Now " This function may not be supported depending on the model or geographical area. Changing the picture size in 4:3 or Screen Fit mode Settings Picture Picture Size Settings 4:3 Screen Size Tr...
- 111 - Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favourite sound mode suitable for the content type or the listening environment. ● Standard ● Optimised ● Amplify " This...
- 112 - Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker...
- 114 - System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time Try Now You can se...
- 115 - Adjusting the clock for DST and time zone Settings General System Manager Time Clock Time Zone Sets the right time by setting Daylight Savings Time (DST) and your local time zone. " This function is only available when the Clock Mode is set to Auto . ● GMT Selects your time zone. ● DST A...
- 116 - Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two...
- 117 - Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after comp...
- 118 - Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the T...
- 119 - Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On . With Voice Guide on, the TV provides...
- 120 - White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this functi...
- 121 - Learning about the remote control (for the visually impaired) Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button o...
- 122 - Selecting the broadcasting subtitle language You can select the default subtitle language. The list may vary depending on the broadcast. ● Primary Subtitle Language Sets the primary subtitle language. ● Secondary Subtitle Language Sets the secondary subtitle language. Listening to the TV thr...
- 123 - Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000" (for France and Italy: "1111"). " If you forget your PIN, you can reset it with your remote control....
- 124 - HbbTV Access services from entertainment providers, online providers and CE manufactures through HbbTV. " This function may not be supported depending on the model or geographical area. " Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default...
- 125 - Using a TV Viewing Card (“CI or CI+ Card”) Watches paid channels by inserting your TV viewing card into the COMMON INTERFACE slot. " The 2 CI card slots may not be supported depending on the model. " Turn the TV off to connect or disconnect a “CI or CI+ Card”. " The TV Viewing Ca...
- 126 - Connecting the “CI or CI+ Card” via COMMON INTERFACE slot " Only for models with Common interface slot. Connect the “CI or CI+ Card” to the COMMON INTERFACE slot as shown in the image below. Using the “CI or CI+ Card” To watch paid channels, the “CI or CI+ CARD” must be inserted. ● Samsu...
- 127 - Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. " This function is available only in the channel that supports the teletext service. " This function may not be supported depending on the model or geographical area. " To enter the Tel...
- 129 - On the standard remote control " On the standard remote control, the Teletext function icons are printed on some remote control buttons. To run a Teletext function, find its icon printed on a remote control button, and then press the found button. / TTX/MIX Full TTX / Double TTX / Mix / ...
- 130 - 5 INFO Reveal/Conceal : Displays or hides the hidden text (answers to quiz games, for example). To display the normal screen, press it again. 4 E-MANUAL / REC " Depending on the model or geographical area. Size : Displays the teletext on the upper half of the screen in double-size. To mo...
- 131 - Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Centre. Getting Support Get help directly from Samsung if you have a problem with your TV. Getting...
- 133 - Requesting service Settings Support Request Support Try Now You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment Request Send . Your service request will be registered....
- 134 - There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determi...
- 137 - I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external...
- 138 - There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! “Weak or No Signal” displayed in TV mode/cannot find channel. Make sure the antenna cable is connected securely to the TV.Select Source to ...
- 139 - My Computer / Game Console Won't Connect When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" message appears. Set output resolution of your PC or game console so it matches a resolut...
- 140 - The Schedule Recording/Timeshift Function Isn't Working When Timeshift or Schedule recording aren't working, these steps may help resolve the problem. The problem Try this! Schedule Recording cannot be used. Check if there is a USB device connected to the TV.Recording will automatically stop...
- 141 - The problem Try this! The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen. You cannot use the remote control when the TV is configuring Anynet+ or switching to a viewing mode. Use the remote control after the TV has compl...
- 142 - My File Won't Play When files aren't playing, this may help resolve the problem. The problem Try this! Some files can't be played. This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files. I Want to Reset the TV ...
- 143 - Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The botto...
- 145 - Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. " This function may not be supported depending on the model or geographic...
- 147 - Before using the timeshift function " Timeshift may not be supported depending on the model or geographical area. ● A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported. ● USB memory sticks or flash drives are not suppor...
- 148 - Read Before Using Apps Read this information before using Apps. ● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:...
- 149 - Read Before Using the Internet Read this information before using the Internet. ● The Internet is not compatible with Java applications. ● File download is not supported. ● The Internet may not be able to access certain websites. ● The TV does not support playback of flash videos. ● E-commer...
- 150 - ● The browsing history is saved from latest to oldest, with the oldest entries being overwritten first. ● Depending on the types of video/audio codecs supported, it might not be possible to play certain video and audio files while playing HTML5 Video/Audio. ● Video sources from PC-optimised ...
- 151 - Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of photo, video, and music files Try Now ● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devi...
- 153 - Supported image formats and resolutions File extension Format Resolution *.jpg *.jpeg JPEG 15360 x 9024 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG ...
- 154 - Video codecs supported by Q900R model series File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 4096 x 2160 4096 x 2160: 30 3840 x 2160: 60 60 HEVC (H.265 - Main, Main10) 7680 x 4320 60 100 *.avi *.mkv Motion JPEG 3840 x 2160 30 80 *.asf...
- 155 - Video codecs supported by NU7100 model series or higher " These specifications are not applicable to the 40-inch and 43-inch NU7100 models. File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 4096 x 2160 4096 x 2160: 30 3840 x 2160: 6...
- 156 - Video codecs supported by NU7090 model series or lower " These specifications are also applicable to the 40-inch and 43-inch NU7100 models. File format Container Video codecs Resolution Frame rate (fps) Bitrate (Mbps) Audio codecs H.264 BP/MP/HP 3840 x 2160 3840 x 2160: 30 1920 x 1080: 6...
- 157 - Other restrictions ● Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s co...
- 158 - Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signa...
- 159 - Installing an anti-theft lock An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thre...
- 160 - Resolutions for 8K Input Signals supported by Q900R model series Check the supported resolution for 8K input signals. ● Resolution: 7680 x 4320p " The HDMI 1 port connection supports 8K resolution only when HDMI UHD Color is set to On , and supports 4:2:0 8-bit / 10-bit 30P input signals...
- 161 - Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically ad...
- 162 - VESA DMT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz 37.500 75.000 31.500 - / - 800 x 6...
- 163 - VESA CVT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 2560 x 1440 120 Hz 182.996 119.998 497.750 + / - " The resolution may not be supported depending on the model. CTA-861 Resolution (D...
- 164 - Supported Resolutions for Video Signals Check the supported resolution for video signals. CTA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency (Hz) Clock frequency (MHz) Polarity (horizontal / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - ...
- 166 - Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth ● You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simu...
- 170 - Licence Check the licence information and trademarks applied in your TV. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI...
- 171 - Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Menu Learning Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control Guide for the Samsung Smar...
- 173 - Using the accessibility menu View descriptions of accessibility menu functions. " This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press and hold the VOL button to display the Accessibility Shortcuts menu. The Accessibility Shor...
- 174 - Using the Accessibility Shortcuts menu To use the Accessibility Shortcuts menu, you will need to locate the Directional and Select buttons. To learn where the buttons are located, refer to Learn TV Remote menu. Use the up and down directional buttons to move between the menu items. Press the...
- 175 - Learning TV Remote 1. Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears. 2. Press the up or down directional buttons on the remote to move to and highlight the Learn TV Remote option. 3. Press the Select button on the remote. You are now in the e-Manual an...
- 176 - Setting accessibility settings using Voice Interaction Voice Interaction lets you control your TV with voice commands spoken into the microphone built into the Samsung Smart Remote. To use Voice Interaction , the TV must be set up and tuned and must be connected to the Internet. You can conn...
- 177 - Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the or button to turn the TV on. " When the TV turns on in the TV mode, voice guide will speak the channel name. Changing ch...
- 178 - Using on-screen number entry via the Samsung Smart Remote: Use the virtual numeric pad to enter numbers e.g. to enter a channel number or to enter a PIN. Press the or button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “ virtual nu...
- 181 - ● Schedule Recording You can schedule recording for a broadcast scheduled programme. " This function may not be supported depending on the model or geographical area. " For more information on Schedule Recording , refer to "Recording". ● Edit Recording Time You can change the...
- 182 - Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. The icon appears next to programmes that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General S...
- 187 - Recording Recording a programme to an external hard drive connected via USB. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and...
- 188 - Using the Instant and Schedule Recording options from the programme info window Recording the programme you are watching To display a menu for recording a programme or starting the Timeshift function, press the or button and then press the Select button while watching the programme. You can ...
- 189 - Viewing recorded programmes Live TV Schedule Manager or Recordings Record Open the Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV . Press the up directional button to move to the top row, and then use the left or ...
- 191 - When you open Smart Hub , move the focus to Live TV or TV PLUS . Press the up directional button to move to the top row. You will be on the Guide item. The items in this row are: ● Guide : Select to go to the screen where you can view the programme guide to multiple channels. ● Channel List ...
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