Samsung Galaxy J5 - Manuals

Basics 7 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other obj...

Basics 8 Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned w...

Basics 9 3 Replace the back cover. Removing the battery 1 Remove the back cover. 2 Pull out the battery.

Basics 10 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 1 Connect the USB cabl...

Basics 11 3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Do not remove the battery before removing the charger. This may damage the device. To save energy, unplug the charger when not in use. The ...

Basics 14 2 ► Single SIM models : Insert the SIM or USIM card with the gold-coloured contacts facing downwards. ► Dual SIM models : Insert the SIM or USIM card with the gold-coloured contacts facing downwards.Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USI...

Basics 15 Removing the SIM or USIM card 1 Remove the back cover and battery. 2 Pull out the SIM or USIM card. ► Single SIM models : ► Dual SIM models :

Basics 16 Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager . Select a SIM or USIM card and tap the switc...

Basics 17 Memory card (microSD card) Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the dev...

Basics 18 Removing the memory card Before removing the memory card, first unmount it for safe removal.On the Home screen, tap Apps → Settings → Storage → SD card → Unmount . 1 Remove the back cover and battery. 2 Pull out the memory card. 3 Replace the battery and back cover. Do not remove the memor...

Basics 19 Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. •...

Basics 20 Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics 21 Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch t...

Basics 22 Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. The Home screen may ...

Basics 23 • Widgets : Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. • Themes : Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change de...

Basics 25 Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, swipe to the left, and then tap .To move a panel, tap and hold a panel preview, and then drag it to a new location.To remove a panel, tap and hold a panel preview, and then drag i...

Basics 26 3 Drop the app when a folder frame appears around the apps.A new folder containing the selected apps will be created. 4 Tap Enter folder name and enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap , tick the apps, and then tap ADD . You can also add...

Basics 27 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No sign...

Basics 28 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.The screen is locked with Swipe , the default screen lock method. Press the Power key or the Home key and swipe in any d...

Basics 29 Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the...

Basics 30 ► Dual SIM models : View more quick setting buttons. Launch Settings . Tap a notification and perform various actions. Access the notification settings. Clear all notifications. Maximise brightness for better visibility in bright conditions. Quick setting buttons Adjust the brightness. SIM...

Basics 31 Setting search categories You can set search categories to search for content in specific search fields.Tap MORE → Select search locations and select categories. Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Tex...

Basics 32 Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Start or pause entering text by voice. • : Enter emoticons. • : Change the keyboard settings. Copying and p...

Basics 33 Opening apps On the Home screen or the Apps screen, select an app icon to open it.To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE A...

Basics 34 Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 On the Apps screen, tap Settings → Accounts → Add account . 2 Tap Samsung account . 3 Enter your email address and password, and then tap SIGN IN . If you forget your account informa...

Basics 35 Transferring data from your previous device You can transfer data from a previous device to your device via Samsung Smart Switch.The following versions of Samsung Smart Switch are available. • Mobile version: Transfer data between mobile devices. You can download the app from Galaxy Apps o...

Basics 36 Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung ...

Basics 38 Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service.On the Apps screen, tap Settings → About device → Download updates manually . When you tap the D...

Basics 39 Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung acco...

Basics 40 Sharing features Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Tap Gallery on the Apps screen. 2 Select an image. 3 Tap Share and select a sharing method,...

Basics 41 Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.Press and hold t...

42 Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by ...

Applications 43 Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT . The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK . Alternatively, on the Apps screen, tap Settings → Applications → Application manager , select an app, and ...

Applications 44 Phone Introduction Make or answer voice and video calls. Making calls 1 Tap Phone on the Apps screen. 2 Enter a phone number.If the keypad does not appear on the screen, tap to open the keypad. 3 ► Single SIM models : Tap to make a voice call, or tap to make a video call. Add the num...

Applications 45 ► Dual SIM models : Tap or to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. Hide the keypad. Delete a preceding character. Access additional options. Using speed dial Set speed dial numbers to quickly make calls.To set ...

Applications 46 Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap LOG or CONTACTS , and then swipe to the right on a contact or a phone number to make a call. Making an international call 1 Tap to open the keypad...

Applications 47 Blocking phone numbers Block calls from specific numbers added to your block list. 1 On the Apps screen, tap Phone → MORE → Settings → Block numbers / Block list . 2 Tap LOG or CONTACTS to select contacts and tap . To manually enter a number, tap Enter phone number , and then enter a...

Applications 48 • Message : Send a message. • Internet : Browse webpages. • Contacts : Open the contacts list. • S Planner : Open the calendar. • Memo : Create a memo. • : End the current call. During a video call Tap the screen to use the following options: • MORE : Access additional options. • Swi...

Applications 49 3 Enter contact information. • : Add an image. • / : Add or delete a contact field. 4 Tap SAVE . To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone . If the keypad does not appear on the screen, tap to open the keypad. Enter the number and ...

Applications 50 Sharing profile Share your profile information, such as your photo and status message, with others using the profile sharing feature. • This feature may not be available depending on the region or service provider. • This feature is only available for contacts who have activated the ...

Applications 51 Sending messages You may incur additional charges for sending messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap . 3 Add recipients and enter a message. ► Single SIM models : Access additional options. Enter a message. Select contacts from the contacts list. Ente...

Applications 52 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Tap Messages on the Apps screen. 2 On the messages list, select a contact. 3 View your conversation. Blocking unwanted messages Block...

Applications 53 3 Change the notification settings. • Notification sound : Change the notification sound. • Vibrate : Set the device to vibrate when you receive messages. • Pop-up display : Set the device to display messages in pop-up windows. • Preview message : Set the device to display message co...

Applications 54 To view the toolbars, drag your finger downwards slightly on the screen. Open the homepage. Move to the previously visited page. Open the browser's tab manager. Access additional options. Refresh the current webpage. View your bookmarks, saved webpages, and recent browsing history. U...

Applications 55 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Tap Email on the Apps screen. 2 Enter the email address and password, and then tap SIGN IN . To manually register a company email account, tap MANUAL SETUP . 3 Follow the on-screen instru...

Applications 56 Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery . Tap Camera on the Apps screen. Camera etiquette • Do not take photos or record videos of other people with...

Applications 57 Camera settings Hide or show the setting icons. Quick settings Record a video. Take a photo. Switch between the front and rear cameras. Shooting modes Preview thumbnail Current mode On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left ...

Applications 58 Launching Camera quickly Press the Home key twice quickly to launch Camera . Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated. Locking the focus and exposure Strong light/da...

Applications 59 Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.On the preview screen, tap MODE → Pro . Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true...

Applications 60 Sound & shot Take a photo with sound. The device identifies the photos with in Gallery . On the preview screen, tap MODE → Sound & shot . Sports Take a photo of fast-moving subjects.On the preview screen, tap MODE → Sports . Selfie Take self-portraits with the front camera. Y...

Applications 61 Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Wide selfie . 3 Face the front camera lens. 4 When the device detects your face, tap the...

Applications 62 Interval shot Take series of self-portraits at an interval and save photos you want. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Interval shot . 3 Face the front camera lens. 4 When the device detects your face, tap the screen to take a...

Applications 63 • : Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • This feature may not be supported by some devices. • The resolution of a photo may be affected by lighting conditions. • : Set the device to record...

Applications 64 Gallery Introduction View and manage photos and videos stored in the device. Viewing images 1 Tap Gallery on the Apps screen. 2 Select an image. Access additional options. Add the image to favourites. Move to the previous screen. Share the image with others. Delete the image. Modify ...

Applications 65 Viewing videos 1 Tap Gallery on the Apps screen. 2 Select a video to play. Video files show the icon on the preview thumbnail. Change screen ratio. Rewind or fast-forward by dragging the bar. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to ...

Applications 66 Sharing event albums View photos and videos by time and location. You can share event albums with your contacts. This feature may not be supported by some devices. 1 On the main Gallery screen, tap → Events . You can view photos and videos sorted by event.To manually create event alb...

Applications 67 3 Enter event details. Select a calendar to use or sync with. Enter the location of the event. Enter a title. Set a start and end date for the event. Attach a map showing the location of the event. Add more details. Set an alarm. 4 Tap SAVE to save the event. Creating tasks 1 Tap S P...

Applications 68 Voice Recorder Use this app to record or play voice memos. 1 On the Apps screen, tap Tools → Voice Recorder . 2 Tap to start recording. Speak into the microphone.Tap to pause recording.While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. 3 Tap SAVE to f...

Applications 69 My Files Access and manage various files stored in the device.On the Apps screen, tap Tools → My Files . View files by category, or view files stored in the device.To check the status of used and available memory, tap STORAGE USAGE . To search for files or folder, tap SEARCH . Memo C...

Applications 70 Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm . Setting alarms Tap ADD in the alarms list, set an alarm time, select the days on which the alarm will repeat...

Applications 71 Stopwatch 1 On the Apps screen, tap Clock → Stopwatch . 2 Tap START to time an event. To record lap times while timing an event, tap LAP . 3 Tap STOP to stop timing. To restart the timing, tap RESUME . To clear lap times, tap RESET . Timer 1 On the Apps screen, tap Clock → Timer . 2 ...

Applications 72 Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the...

Applications 73 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled dif...

Applications 74 Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends indiv...

75 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options.On the Apps screen, tap Settings . To search for settings by entering keywords, tap SEARCH . To edit the list of frequently used settings, tap EDIT . ...

Settings 76 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Wi-Fi , and then tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect to is not in the...

Settings 78 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Tap Gallery on the Apps screen. 2 Select an image. 3 ...

Settings 80 Data usage Keep track of your data usage amount and customise the settings for the limitation.On the Settings screen, tap Data usage . • Mobile data : Set the device to use data connections on any mobile network. • Set mobile data limit : Set a limit for mobile data usage. To change the ...

Settings 81 SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap SIM card manager . • Voice call : Select a SIM or USIM card for voice calls. •...

Settings 82 NFC and payment (NFC-enabled models) Introduction Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. T...

Settings 83 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap NFC and payment , and then tap t...

Settings 84 More connection settings Options Customise settings to control other features.On the Settings screen, tap More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins installed on the d...

Settings 85 Printing content While viewing content, such as images or documents, tap Share → Print → → All printers , and then select a printer. Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also a...

Settings 86 Battery On the Settings screen, tap Smart Manager → Battery . Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. • The usage time left shows the time remaining before the battery p...

Settings 87 Applications Manage the device’s apps and change their settings.On the Settings screen, tap Applications . • Application manager : View and manage the apps on your device. • Default applications : Select a default settings for using apps. • Application settings : Customise the settings f...

Settings 88 Notifications Change the notification settings for each app.On the Settings screen, tap Notifications . To customise notification settings, tap ADVANCED and select an app. • Allow notifications : Allow notifications from the selected app. • Set as priority : Display notifications at the ...

Settings 90 Wallpaper Change the wallpaper settings for the Home screen and the locked screen.On the Settings screen, tap Wallpaper . Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.On the Settings screen, tap Themes . To download ...

Settings 91 • Find My Mobile : Activate or deactivate the Find My Mobile feature. Access the Find my mobile website ( findmymobile.samsung.com ) to track and control your lost or stolen device. • Unknown sources : Set the device to allow the installation of apps from unknown sources. • Encrypt devic...

Settings 92 Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Some app features may not be available in easy mode. Switching to easy mode 1 On the Settings screen, tap Easy mode → Easy mode . 2 Select apps under Easy applications to...

Settings 93 • Direct access : Set the device to open selected accessibility menus when you press the Home key three times quickly. • Notification reminder : Set the device to alert you to notifications that you have not checked at the interval. • Answering and ending calls : Change the method of ans...

Settings 94 Backup and reset Change the settings for managing settings and data.On the Settings screen, tap Backup and reset . • Back up my data : Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data. • Restore : Restore prev...

Settings 95 Battery View battery power information and change power saving options.On the Settings screen, tap Battery . The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • BATTERY USAG...

Settings 96 Date and time Access and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date and time . If the battery remains fully discharged or removed from the device, the time and date is reset. • Automatic date and time : Automatically...

97 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devic...

Appendix 98 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with s...

Appendix 99 Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • En...

Appendix 100 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again...

Appendix 101 Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when...

Appendix 102 A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windo...

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