Samsung Galaxy Buds2 - Manuals

Basics 5 About the Galaxy Buds2 Galaxy Buds2 are wireless earbuds which allow you to listen to music or answer incoming calls after connecting them to your mobile device even while doing other activities, such as working out. Do not wear the earbuds in high-traffic areas, such as roads or crosswalks...

Basics 6 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the Galaxy Buds2, any available accessories, and their images may vary depending on the region or service provider. • The supplied items are designed only for the Gala...

Basics 7 If you use the earbuds when they are broken, there may be a risk of injury. Use the earbuds only after they have been repaired at a Samsung Service Centre. • If foreign materials are placed on the touch-sensitive sensor, they may cause the sensor to malfunction. Before wearing the earbuds, ...

Basics 8 Attaching an ear tip to the earbud • Do not put the earbuds in your ears without ear tips. Doing so may hurt your ears. • Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear. • Do not press the ear tip excessively or twist it. The ear tip may be damaged. 1...

Basics 9 Charging the battery Wired charging Fully charge the battery before using the earbuds for the first time or when they have been unused for extended periods. The earbuds will start to work while charging. When you charge the battery for the first time or when the battery is completely discha...

Basics 11 5 Plug the charger into an electric socket.The batteries of the earbuds and the charging case are charged simultaneously. 6 After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electr...

Basics 12 Wireless charging The charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately) or another device that functions as a wireless charger. 1 Open the charging case. 2 Check the direction of each earbud and correctly insert th...

Basics 14 Checking the battery level Connect the earbuds to your mobile device, launch the Galaxy Wearable app on the mobile device, and view the battery status of the earbuds and the charging case. Refer to Connecting to a mobile device for more information. When the remaining battery level is low,...

Basics 15 Charging case battery indicator light Charging case battery indicator light Colour Status Continuously red • Charging Continuously green • Fully charged Flashes red (rapid pace) • Charging blocked due to abnormal temperatures Flashes red (flashes after closing the charging case) • Battery ...

16 Using the earbuds Connecting to a mobile device Before the connection • Charge the charging case sufficiently. • The Galaxy Wearable app must be installed on your mobile device. If the app is not installed on your mobile device, download the app from Galaxy Store or Play Store . • You can downloa...

Using the earbuds 19 Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear) If you connect to a non-Samsung mobile device that also uses the Android OS, some of the features of the earbuds may not be available and the earbuds may no...

Using the earbuds 20 Tips and precautions for using Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, without connectin...

Using the earbuds 21 Wearing the earbuds Adjust the earbuds to fit your ears. The device and some accessories (sold separately) contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of imp...

Using the earbuds 23 Using the earbud by touch Introduction Touch the earbud to play or stop music or answer or reject calls. You can also set the earbuds to perform other actions by touch. Touch areas • To avoid hurting your ears, do not apply excessive pressure to the earbuds with your fingertips....

Using the earbuds 24 Understanding touch actions Single touch • Play or pause track. • Stop using the Text-to-Speech feature. Double touch • Play next track. • Answer or end a call. Triple touch • Play previous track. – If you touch the earbud three times three seconds after a track begins playing, ...

Using the earbuds 25 Locking the earbuds’ touch feature You can prevent unintended actions by locking the earbuds’ touch feature.Launch the Galaxy Wearable app on the mobile device and tap the Touch controls switch to deactivate it. Setting a touch-and-hold feature You can set a touch-and-hold featu...

Using the earbuds 26 Using the noise controls mode Introduction There are two noise controls mode: active noise cancelling and ambient sound mode.Activate the active noise cancelling feature to block out the external sounds around you. Use it when you want to avoid distractions, such as when listeni...

Using the earbuds 27 Using Bixby Introduction Bixby is a user interface that helps you use your device more conveniently.You can talk to Bixby. Bixby will launch a function you request or show the information you want on the connected mobile device. • This feature is available only when a mobile dev...

Using the earbuds 28 Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The Galaxy Buds2 may not recognise what you say or may perform unwanted commands depending on your surroundings or how you sp...

Using the earbuds 29 Adjusting the volume You can adjust the volume by touching and holding the earbud after setting it as a touch-and-hold feature. • Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume. • If you connect the earbuds to your mobil...

Using the earbuds 30 Using call features When wearing the earbuds while they are connected to a mobile device, you can answer and control calls from the connected mobile device. Answering or declining a call When a call comes in while you are wearing the earbuds, they will emit a sound and a voice n...

31 Galaxy Wearable App Introduction To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds2 status and customise their settings.Launch the Galaxy Wearable app on your connected mobile devi...

Galaxy Wearable App 32 Connecting and disconnecting the earbuds Disconnecting mobile devices from the earbuds Insert the earbuds into the charging case and close it. The Bluetooth connection will end.To manually disconnect the earbuds from your mobile device, launch the Galaxy Wearable app on the mo...

Galaxy Wearable App 33 Switch the mobile devices connected with earbuds When the earbuds are connected with two or more mobile devices, you can switch the mobile devices easily without disconnecting from the previous mobile device.On the mobile device that you want to switch to, launch the Settings ...

Galaxy Wearable App 34 Touch controls Configure settings for the touch features of the earbuds.Launch the Galaxy Wearable app on the mobile device, tap Touch controls , and then tap the switch to activate it. • Tap : Play or pause track. • Double tap : Play next track. • Triple tap : Play previous t...

Galaxy Wearable App 35 Bixby voice wake-up Wake Bixby with your voice to start a conversation with an intelligent voice assistance service.Launch the Galaxy Wearable app on your mobile device, tap Earbuds settings → Bixby voice wake-up , and then tap the switch to activate it. If you tap the Speak s...

Galaxy Wearable App 36 Labs Minimise audio delay to remove the time lag from the video and sound output, and listen to vivid sound when launching a game.Launch the Galaxy Wearable app on the mobile device, tap Earbuds settings → Labs , and then tap the Gaming mode switch to activate it. This feature...

Galaxy Wearable App 37 About earbuds View the information of the Galaxy Buds2.Launch the Galaxy Wearable app on the mobile device and tap Earbuds settings → About earbuds . To change your Galaxy Buds2’s name, tap Edit . • Legal information : View the legal information for the Galaxy Buds2. • Softwar...

38 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Galaxy Buds2. Your earbuds do not work • The battery may be completely discharged. Charge the battery completely before using the earbuds. • If an ear...

Appendix 39 A Bluetooth connection is not established or your earbuds and the mobile device are disconnected • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. • Ensure that the latest version of the Galaxy Wearable app is installed on the mobile device. If ...

Appendix 41 Your earbuds sound comes slower than the screen when playing videos and games The earbuds may have a time lag between the video and sound output when playing videos or games when connected to a mobile device. The noise controls mode does not work well • Wear both earbuds in your ears and...

Appendix 42 Managing the Galaxy Buds2 Basic maintenance • Use a soft, dry cloth to clean the earbuds after use. • Keep the earbuds dry. Prevent liquid from contacting or entering the earbuds. • Clean the earbuds regularly to prevent earwax or debris from building up in the microphone hole, speaker, ...

Appendix 43 Cleaning the earbuds and charging case When the charging case and earbuds are exposed to foreign materials, such as dust, sand, or metal shavings, the Galaxy Buds2 may not charge properly or may be damaged. If the earbuds or the charging case were exposed to foreign materials, wipe them ...

Appendix 44 Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy . • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may...