Samsung Galaxy Buds Pro - Manuals

Basics 5 • Do not clean the earbuds with compressed air or use ultrasonic waves or external heat sources if dust, sweat, ink, oil, or chemicals (cosmetics, sunscreen, antibacterial spray, hand sanitiser, detergent, insecticide, etc.) come into contact with the earbuds and charging case. Discoloratio...

Basics 6 About the Galaxy Buds Pro Galaxy Buds Pro are wireless earbuds which allow you to listen to music or answer incoming calls after connecting them to your mobile device even while doing other activities, such as working out. Do not wear the earbuds in high-traffic areas, such as roads or cros...

Basics 7 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the Galaxy Buds Pro, any available accessories, and their images may vary depending on the region or service provider. • The supplied items are designed only for the G...

Basics 8 If you use the earbuds when they are broken, there may be a risk of injury. Use the earbuds only after they have been repaired at a Samsung Service Centre.If foreign materials are placed on the touch-sensitive sensor, they may cause the sensor to malfunction. Before wearing the earbuds, cle...

Basics 9 Attaching an ear tip to the earbud • Do not put the earbuds in your ears without ear tips. Doing so may hurt your ears. • Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear. • Do not press the ear tip excessively or twist it. The ear tip may be damaged. 1...

Basics 10 Charging the battery Wired charging Fully charge the battery before using the earbuds for the first time or when they have been unused for extended periods. The earbuds will start to work while charging. When you charge the battery for the first time or when the battery is completely disch...

Basics 12 5 Plug the charger into an electric socket.The batteries of the earbuds and the charging case are charged simultaneously. 6 After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electr...

Basics 13 Wireless charging The charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately) or another device that functions as a wireless charger. 1 Open the charging case. 2 Check the direction of each earbud and correctly insert th...

Basics 15 Checking the battery level Connect the earbuds to your mobile device, launch the Galaxy Wearable app on the mobile device, and view the battery status of the earbuds and the charging case. Refer to Connecting the earbuds to a mobile device for more information. When the remaining battery l...

Basics 16 Colour Status Continuously red • Charging Continuously green • Fully charged Flashes red • Charging blocked due to abnormal temperatures Charging case battery indicator light Charging case battery indicator light Colour Status Continuously red • Charging Continuously green • Fully charged ...

17 Using the earbuds Connecting the earbuds to a mobile device Before the connection • Charge the charging case sufficiently. • The Galaxy Wearable app must be installed on your mobile device. If the app is not installed on your mobile device, download the app from Galaxy Store or Play Store . • You...

Using the earbuds 20 Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear) If you connect to a non-Samsung mobile device that also uses the Android OS, some of the features of the earbuds may not be available and the earbuds may no...

Using the earbuds 21 • If the earbuds do not connect to a mobile device, the connection pop-up window does not appear, or your mobile device cannot find the earbuds, touch and hold both earbuds for more than three seconds while wearing them to enter Bluetooth pairing mode manually. When Bluetooth pa...

Using the earbuds 22 Wearing the earbuds Adjust the earbuds to fit your ears. • Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult ...

Using the earbuds 23 2 Check the direction of each earbud. 3 Hold the earbuds so that you see the imprinted direction marks, insert the earbuds into your ears, and then adjust the earbuds by rotating them until they sit comfortably in your ears.The touch-sensitive sensors will detect that you are we...

Using the earbuds 24 Understanding touch actions Single touch • Play or pause track. • Stop using the Text-to-Speech feature. Double touch • Play next track. • Answer or end a call. • Place the current call on hold and answer the second call. • Switch between the current call and the held call. Trip...

Using the earbuds 25 Locking the earbuds’ touch feature You can prevent unintended actions by locking the earbuds’ touch feature. Activating from the Galaxy Wearable app Launch the Galaxy Wearable app on the mobile device and tap the Block touches switch to activate it. Activating from the Settings ...

Using the earbuds 26 • Volume down / Volume up : Adjust the volume. • If you select the volume adjustment feature as one side’s preset touch-and-hold feature, the other side’s preset touch-and-hold feature is also automatically set to the volume adjustment feature. • When the volume adjustment featu...

Using the earbuds 27 2 Select High or Low to adjust the active noise cancelling level under Active noise cancelling level or drag the Ambient sound volume adjustment bar to adjust its volume. Activating from the Settings app This feature is available only on mobile devices running the Android One UI...

Using the earbuds 28 Using Bixby Introduction Bixby is a user interface that helps you use your device more conveniently.You can talk to Bixby. Bixby will launch a function you request or show the information you want on the connected mobile device. • This feature is available only when a mobile dev...

Using the earbuds 29 Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The Galaxy Buds Pro may not recognise what you say or may perform unwanted commands depending on your surroundings or how you...

Using the earbuds 30 Adjusting the volume You can adjust the volume by touching and holding the earbud after setting it as a preset touch-and-hold feature. • Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume. • If you connect the earbuds to you...

Using the earbuds 31 Using call features When the earbuds are connected to a mobile device, you can answer and control calls from the connected mobile device. Answering or declining a call When a call comes in while you are wearing the earbuds, they will emit a sound and a voice notification will in...

32 Galaxy Wearable App Introduction To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds Pro status and customise their settings.Launch the Galaxy Wearable app on your connected mobile d...

Galaxy Wearable App 33 Connecting and disconnecting the earbuds Disconnecting mobile devices from the earbuds Insert the earbuds into the charging case and close it. The Bluetooth connection will end.To manually disconnect the earbuds from your mobile device, launch the Galaxy Wearable app on the mo...

Galaxy Wearable App 34 Switch the mobile devices connected with earbuds When the earbuds are connected with two or more mobile devices, you can switch the mobile devices easily without disconnecting from the previous mobile device.On the mobile device that you want to switch to, launch the Settings ...

Galaxy Wearable App 35 Block touches Lock the earbuds’ touch feature.Launch the Galaxy Wearable app on the mobile device and tap the Block touches switch to activate it. Touch and hold Select a feature to be used as a preset touch-and-hold feature.Launch the Galaxy Wearable app on the mobile device ...

Galaxy Wearable App 36 • 360 audio : Provide 360-degree surround sound for an immersive environment while enjoying media. • This feature is available only on mobile devices running the Android One UI version 3.1 and later. • You can enjoy the higher quality audio if you place the connected mobile de...

Galaxy Wearable App 37 General You can reset all your earbuds settings.Launch the Galaxy Wearable app on the mobile device and tap General → Reset . Earbuds software update Update your earbuds’ software via the firmware over-the-air (FOTA) service.Launch the Galaxy Wearable app on the mobile device ...

38 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Galaxy Buds Pro. Your earbuds do not work • The battery may be completely discharged. Charge the battery completely before using the earbuds. • If an ...

Appendix 39 A Bluetooth connection is not established or your earbuds and the mobile device are disconnected • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. • Ensure that the latest version of the Galaxy Wearable app is installed on the mobile device. If ...

Appendix 41 Your earbuds sound comes slower than the screen when playing videos and games The earbuds may have a time lag between the video and sound output when playing videos or games when connected to a mobile device. The noise controls mode does not work well • Wear both earbuds in your ears and...

Appendix 42 Cleaning the speaker and the air duct If the volume is lower than it should be with the current setting, clean the speaker and the air duct. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud.Remove any earwax or debris with a clean, dry, and soft ...

Appendix 43 Restarting the earbuds If the earbuds’ touch feature becomes unresponsive or the earbuds do not work properly, restart the earbuds.To restart the earbuds, insert the earbuds into their corresponding slots in the charging case and remove them after seven seconds or more. If the charging c...