Samsung DM65E-BC - Manuals

Table of contents Keyboard Settings 143 Mouse Settings 144Pointer Settings 145 Play via 146 Change PIN 146 Security 147 Safety Lock 147Button Lock 147USB Auto Play Lock 148 M obile Connection Lock 148 General 149 Smart Security 149BD W ise 150 Anynet+ (HDMI-CEC) 151 Troubleshooting for Anynet+ 153 H...

Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) 184 Not a product defect 184 A Product damage caused by customer's fault 184 Others 184 Optimum Picture Quality and Afterimage Burn-in Prevention 185 Optimum Picture Quality 185 Prevention of Afterimage Burn-in 185 Lic...

7 Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung El...

8 Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPENCaution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) THERE ARE NO USER SERVICEABLE PARTS INSIDE.REFER ALL SERVICING TO QUALIFIED PERSONNEL. This symbol indicates that high voltage is present inside.It is dangero...

10 Caution Do not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock. ! Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result. ! Keep the power ...

12 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Centre for repairs. ! Before moving the product, turn off the power switch and disconnect the power cab...

15 – Contact the vendor where you purchased the product if any components are missing. – The appearance of the components may differ from the images shown. – A stand is not provided with the product. To install a stand, you can purchase one separately. – The RS232C adapter can be used to connect to ...

17 Parts Control Panel POWER POWER Speaker Panel Key Remote sensor ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Panel Key Buttons Description Power on the product. If you press the button when the product is tu...

18 ― If you press the button on the panel key when the product is turned on, the control menu will be displayed. Control menu Return Buttons Description Source Select the connected input source. Move the panel key right to select Source in the control menu. When the list of input sources is displaye...

19 Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER RGB / DVI / HDMI / AUDIO IN DVI IN / MAGICINFO IN HDMI IN 1 HDMI IN 2 IR IN TRAY IN RJ45 RGB IN TOUCH OUT FREEZE FRAME IN USB USB Port Descript...

20 Tray ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. FREEZE FRAME POWER ON/OFF HDMI IN 3 TOUCH OUT QUICK MENU TRAY OUT FREEZE FRAME OUT Buttons & Port Description FREEZE FRAME Pause the screen. QUICK MENU V...

21 Installing the Tray ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER POWER TRAY OUT FREEZE FR AME OUT FREEZ E FR AME QUICK MENU POWER O N/OFF HDMI IN 3 TOUCH OU T ― When attaching the Tray, use the screws ...

22 Using the touch function ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. POWER HDMI IN 3 TOUCH OU T HDMI IN 3 TOU CH OUT HDMI IN 3 TOUCH OU T 3 2 1 PC Touch cable Stereo cable OCM cable 1 Connect the OCM cable ...

24 HOME MENU POWER OFF VOL CH MagicInfo Player I .QZ 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL-/-- SOURCE CH LIST Power off the product. Number buttonsEnter the password in the OSD menu. Mute the sound.Unmuting the sound: Press MUTE again or press the volume control(+ VOL -...

25 TOOLS INFO SET UNSET LOCK PC A DVI B HDMI C DP D EXIT RETURN IR control Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection.Exit the current menu. Manually select a connected input source from PC...

26 Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorized installation company installs the wall mount. • Otherwise, it may fall and cause personal ...

27 A B C E Figure 1.3 Side view D D Figure 1.2 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view A Minimum 40 mm B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm E Ambient temperature: Under 35 C ― When installing the product on an in...

28 Wall Mount Kit Specifications (VESA) ― Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall...

29 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 <M...

30 • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable 5 1 6 9 -P2- 1 2 3 -P1- -P1- -P1- -P2- -P2- Male type RxTxGnd 325 ------------------------------ 123 TxRxGnd STEREOPLUG(3.5ø) LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White ...

32 Connection ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT • Connection 2 RJ45 RJ45 • Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT

33 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...

34 Power control • Function A product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Po...

35 Input source control • Function The input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 ...

36 Screen mode control • Function The screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function is enabled. ― This control can only be used on models that include a TV. • Viewing screen status (Get Screen Mode Status) Header Command ID Data leng...

37 PIP On/Off control • Function The PIP mode of a product can be turned on or off using a PC. ― Only available on models that have the PIP function. ― The mode cannot be controlled if Video Wall is set to On . ― This function is not available in MagicInfo . • Viewing PIP on/off state (Get the PIP O...

38 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...

39 Video Wall On • Function Turn Video Wall on or off on the product from your computer. • Get Video Wall On/Off Status Header Command ID Data length Checksum 0xAA 0x84 0 • Set Video Wall On/Off Header Command ID Data length Data Checksum 0xAA 0x84 1 V.Wall_On • V.Wall_On: Video Wall code to be assi...

42 Using a touchscreen monitor Chapter 03 Touchscreen monitor Control a PC by tapping the screen instead of using an input device such as a keyboard or mouse. The touch screen functions by detecting a minute electric current that runs through your body (capacitive). Make sure to use the surface of y...

43 Requirements Compatible operating systems OS Mouse (Single) Digitizer (Multi) Gestures Plug & Play Windows Win 8.1 O O O O Win8 Professional 32/64bit O O O O Enterprise O O O O Win7 Ultimate 32/64bit O O O O Enterprise O O O O Professional O O O O Home premium O O O O Home Basic O X X O Start...

44 Connecting the touchscreen monitor Connecting to a PC 1 Connect your PC to the product using a D-SUB, HDMI or HDMI-DVI cable. ― Connecting parts may differ in different products. Connecting the devices using a HDMI-DVI cable HDMI IN POWER Connecting the devices using a HDMI cable HDMI IN POWER Co...

45 2 Connect the power cable from the product to the power outlet. 3 After the power supply is connected, the product automatically detects and switches to the connected input source. ― If the screen appears blank, turn the product off and then on again. 4 Connect the TOUCH OUT port on the product t...

46 Configuring the touchscreen monitor settings To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product. ― First connect the touchscreen monitor before configuring the following settings. ― The maximum number of touchscreen monitors that can b...

47 Calibration ― Instructions below are for Windows 8. The same method applies to both Windows 7, Windows 8 and Windows 10. ― After changing the Picture Size from the OSD menu, you may need to calibrate the picture settings again. ― In the occurrence of an error during calibration, go to Tablet PC S...

48 3 Select the product from Display under Display options . Next, select Calibrate . 4 Perform calibration following the onscreen instructions displayed as shown in the image. To provide calibration samples, tap the crosshair each time that it appears on the screen. Right-click anywhere on the scre...

49 Controlling the screen Touchscreen gestures Using touchscreen gestures is similar to using a mouse. Tap Lightly tap the screen.Use this gesture to select a feature or menu item. ― It is similar to clicking on a mouse. Drag Lightly touch and drag in any direction on the screen. Use this gesture to...

50 Flick Flick your finger on the screen as shown in the image.Use this gesture to go to the previous or next picture or web page. Zoom in/out Spread or pinch your fingers on the screen as shown in the image.Use these gestures to zoom in or out respectively on a web page, map or photo. Notes • To in...

51 ― Touching and holding on the screen when the product is turned on displays the administrator menu. ― If touchscreen control is not available From the menu screen, use the remote control to go to System → Touch Control → Touch Control Lock and select Off . ― If the administrator menu is not displ...

52 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable until all connection...

53 Connection using a DVI cable (Digital type) ― The appearance may differ depending on the product. DVI IN / MAGICINFO IN RGB / DVI / HDMI / AUDIO IN POWER ― You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. HDMI DVI IN / MAGICINFO IN POWER Connection Using an HDM...

54 Connection Using an HDMI Cable ― The appearance may differ depending on the product. HDMI IN POWER

55 Connecting to a Video Device ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Conn...

56 Connection Using an HDMI Cable ― The appearance may differ depending on the product. Using an HDMI cable or HDMI to DVI Cable (up to 1080p) • For better picture and audio quality, connect to a digital device using an HDMI cable. • An HDMI cable supports digital video and audio signals, and does n...

57 Connecting the LAN Cable ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. RJ45 POWER • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair.

58 Changing the Input source Source Using the remote control • SOURCE → Source Using touchscreen control mode • Administrator menu → Source → Source Source MagicInfo S MagicIWB S HDMI1 HDMI3 HDMI2 PC To see available options, tap Options at the top right corner of the screen. Options – The displayed...

59 Using MDC MDC Programme Installation/ Uninstallation Installation ― MDC installation can be affected by the graphics card, mother board and network conditions. 1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click " OK ". 3 When the " Welcom...

60 Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. ― The appearance may differ depending on the product. POWER RS232C OUT RS232C IN RS232C IN RS232C OUT RS232C IN Monitor 1 Monitor 2 C...

61 Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected usi...

62 Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. Monitor 1 Monitor 2 Computer RS232C OUT RS232C OUT RS232C IN RS232C IN RJ45 POWER

63 Home feature ― To use the Player feature, set Play via to MagicInfo in System . Play a range of content such as channels with schedules assigned, templates or files.Play channels or content using any of the following methods. • Network Channel : Play content using the server. ― To run Network Cha...

64 Approving a connected device from the server Approving the Lite server • Set MagicInfo Mode to Lite in Server Network Settings . Approve and use the Lite server now. ― First configure the server Network Settings before device approval. 1 Access the server you have assigned to your device. 2 Enter...

65 7 Enter the information required to approve the device. • Device Name : Enter the device name. • Device Group : Select to specify the group. • Location : Enter the current location of the device. ― Pressing the INFO button on the remote when a network schedule is running will display the details ...

66 Approving the Premium server • Set MagicInfo Mode to Premium in Server Network Settings . Approve and use the Premium server now. ― First configure the server Network Settings before device approval. 1 Access the server you have assigned to your device. 2 Enter your ID and password to log in. 3 S...

68 Network Channel Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen. To view whether the server is connected when a Network Channel is running, press INFO on the remote. 1 Select Network Channel from t...

69 Available features in the Player page The Player list page provides the following features. • Device Select either Internal or USB to search for a desired device list. – All / Internal / USB • Content Select a content type as criterion to search for a desired content list. – All / Video / Image /...

70 Player page Settings menu Settings Settings Default Storage Picture Size Display Duration Transition Effect Content Orientation Internal Random Landscape Select the storage location that you want to download scheduled channels from the network to. Close – The displayed image may differ depending ...

71 Default content This default content will be displayed if you run a channel while no Programmes are scheduled on the channel. • None / My Templates Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.

72 When Content is Running Viewing the details of the content that is running Information Current time: Type: CH Number : CH Name: Software Version : No Schedule to download 00:00 None No channels selected No channels selected B2B-EP-APP-5413-095 OK – The displayed image may differ depending on the ...

74 File Formats Compatible with Player • Supported file systems include FAT32 and NTFS. • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played.Check the vertical and horizontal resolution of the file. • Check the supported video and audio Codec types a...

75 Contents File Extension Container Video Codec Resolution Frame rate(fps) Bit rate(Mbps) Audio Codec *.avi*.mkv*.asf*.wmv*.mp4*.mov*.3gp*.vro*.mpg*.mpeg*.ts*.tp*.trp *.flv *.vob*.svi*.m2ts*.mts*.divx AVI MKV ASFMP43GPVROVOBPSTS DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 30 AC3LPCMAACHE-AACWMADD+...

79 File Formats Compatible with Videowall ― Refer to the < MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Content with a resolution larger than the resolution specified in the table above is not supported. • Video content with a Bit rate or Fram...

81 Schedule HOME → Schedule → ENTER E [CH1]Channel 1 [CH2]Channel 2 [CH3]Channel 3 00:00 00:30 01:00 01:30 02:0002:3003:0003:3004:0004:3005:0005:3006:00 Add content to create a programme on the channel. Configure the display duration to set how long each item of content will play for. Set a start ti...

82 Configuring channel schedules Play media content such as videos, photos and music at a desired time. 1 Select a channel to configure. 2 Select video, music and photo content you want to apply to the channel schedule. 3 Set the time to play the schedule. ( Start Time ~ Stop Time ) 4 Change the cha...

83 Template HOME → Template → ENTER E Market : All Orientation : Landscape 1 / 64 item(s) Select a template to customise. Template My Templates – The displayed image may differ depending on the model. Available features in the Template page Create unique content using templates. It is easy to create...

84 Entering text New town interior design Sustainble evolution unfolods tomorrw’s design bg_co... Background Screen Background Music Select in the editable zone to add content or edit the existing text. Press the volume button on the remote to change the font size. Create Template Preview Save Edit ...

85 Preview New town interior design Sustainble evolution unfolods tomorrw’s design Template preview is running. It will stop after 20 seconds. 1 Preview the created template using the Preview feature. 2 To save the template, press the Save button. 3 Configure Template Name and Storage . Save Duratio...

86 Clone Product HOME → Clone Product → ENTER E Clone Product – The displayed image may differ depending on the model. Export settings on the product to an external storage device. You can also import settings from an external storage device.This option is useful when assigning the same settings to ...

87 ID Settings HOME → ID Settings → ENTER E ID Settings – The displayed image may differ depending on the model. Assign an ID to a set. Device ID Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u / d to select a number, and press E ....

88 Video Wall HOME → Video Wall → ENTER E Video Wall – The displayed image may differ depending on the model. Customize the layout of multiple displays that are connected to form a video wall.In addition, display part of a whole picture or repeat the same picture on each of the connected multiple di...

89 Video Wall You can activate or deactivate Video Wall . To organize a video wall, select On . • Off / On Horizontal x Vertical This feature automatically splits a videowall display based on a videowall matrix configuration.Enter the videowall matrix.The videowall display is split based on the conf...

90 Check the current network and Internet connection. Network Status HOME → Network Status → ENTER E Network Status – The displayed image may differ depending on the model.

91 Picture Mode HOME → Picture Mode → ENTER E Picture Mode – The displayed image may differ depending on the model. Select a picture mode ( Picture Mode ) suitable for the environment where the product will be used. Videos/Images mode improves the picture quality of the video device. Text mode impro...

92 On/Off Timer HOME → On/Off Timer → ENTER E On/Off Timer – The displayed image may differ depending on the model. ― You must set Clock Set before you can use this feature. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned...

94 Ticker HOME → Ticker → ENTER E Ticker – The displayed image may differ depending on the model. Input text while a video or image is displayed and display the text on the screen. • Off / On • Message : Enter a message to display on the screen. • Time : Set the Start Time and End Time to display a ...

95 URL Launcher HOME → URL Launcher → ENTER E SSSP 3.0 URL Launcher 12:00 Change URL pm January 1 2016 Clone Product Picture Mode ID Settings On/Off Timer Video Wall Ticker Network Status More settings – The displayed image may differ depending on the model. For details on how to use the URL Launche...

96 Screen Adjustment Configure the Picture settings ( Backlight , Colour Tone , etc.). The layout of the Picture menu options may vary depending on the product. Picture Mode MENU m → Picture → Picture Mode → ENTER E · · · · · · Picture Picture Mode Backlight Contrast Brightness Sharpness Colour Tint...

98 Colour Temperature MENU m → Picture → Colour Temperature → ENTER E Picture Colour Temperature 16000K – The displayed image may differ depending on the model. Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off . ― Colour Temperature i...

99 White Balance MENU m → Picture → White Balance → ENTER E Picture White Balance – The displayed image may differ depending on the model. 2 Point Adjust the colour temperature for a more natural picture. • R-Offset / G-Offset / B-Offset : Adjust each colour’s (red, green, blue) darkness. • R-Gain /...

100 Gamma MENU m → Picture → Gamma → ENTER E Picture Gamma 0 – The displayed image may differ depending on the model. Adjust the primary colour intensity. ― If Picture Mode is set to Calibration , Gamma is disabled. Calibrated value MENU m → Picture → Calibrated value → ENTER E Picture Calibrated va...

101 Advanced Settings MENU m → Picture → Advanced Settings → ENTER E Advanced Settings Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Colour Space Motion Lighting High Darkest 0 Off Native Off – The displayed image may differ depending on the model. Picture Mode Picture Mode settings Adjustabl...

103 Picture Options MENU m → Picture → Picture Options → ENTER E Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Low Off Standard On – The displayed image may differ depending on the model. Picture Mode Picture M...

104 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Low Off Standard On – The displayed image may differ depending on the model. Colour Tone If Picture Mode is set to Text • Off / Standard / Cool / Warm If Pictur...

105 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Low Off Standard On – The displayed image may differ depending on the model. HDMI Black Level Selects the black level on the screen to adjust the screen depth. ...

106 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Low Off Standard On – The displayed image may differ depending on the model. Motion Plus Removes blur and judder from scenes with larger amounts of rapid moveme...

107 Picture Size MENU m → Picture → Picture Size → ENTER E · Picture Size Picture Size 16:9 Position Resolution Off – The displayed image may differ depending on the model. choose size and aspect ratio picture displayed on screen. Picture Size ― Different screen adjustment options are displayed depe...

108 Position · Picture Size Picture Size Custom Position Resolution Off – The displayed image may differ depending on the model. Adjusts the picture position. Position is only available if Picture Size is set to Zoom1 , Zoom2 , Wide Fit , Screen Fit or Custom . ― To use the Position function after s...

109 Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu.Available resolutions: Off / 1024x768 / 1280x768 / 1360x768 / 1366x768

110 Auto Adjustment MENU m → Picture → Auto Adjustment → ENTER E Picture Auto Adjustment – Available in PC mode only. – The displayed image may differ depending on the model. Adjust frequency values/positions and fine tune the settings automatically. PC Screen Adjustment MENU m → Picture → PC Screen...

111 Picture Off MENU m → Picture → Picture Off → ENTER E Picture Picture Off – The displayed image may differ depending on the model. Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. Reset Picture MENU ...

112 OnScreen Display PIP MENU m → OnScreen Display → PIP → ENTER E OnScreen Display PIP Display Orientation Screen Protection Message Display Menu Language Reset OnScreen Display English – The displayed image may differ depending on the model. – For PIP sound, refer to the Sound Select instructions....

113 Display Orientation MENU m → OnScreen Display → Display Orientation → ENTER E Display Orientation Onscreen Menu Orientation Source Content Orientation Aspect Ratio Landscape Landscape Full Screen – The displayed image may differ depending on the model. Onscreen Menu Orientation Set the menu scre...

114 Screen Protection MENU m → OnScreen Display → Screen Protection → ENTER E Screen Protection Auto Protection Time Screen Burn Protection Off – The displayed image may differ depending on the model. Auto Protection Time If the screen displays a still image for a certain period of time you define, ...

115 Screen Burn Protection Pixel Shift Timer Immediate display Side Grey Off Off – The displayed image may differ depending on the model. Timer You can set the timer for Screen Burn Protection . The Screen Burn Protection feature stops automatically after a specified period of time. Timer OffRepeat ...

116 Screen Burn Protection Pixel Shift Timer Immediate display Side Grey Off Off – The displayed image may differ depending on the model. Immediate display Select the screen saver you want to display immediately. • Off / Pixel / Rolling bar / Fading screen Side Grey When the screen is set to 4:3 asp...

117 Message Display MENU m → OnScreen Display → Message Display → ENTER E Message Display Source Info No Signal Message MDC Message Download Status Message On On On Off – The displayed image may differ depending on the model. Source Info Select whether to display the source OSD when the input source...

118 Menu Language MENU m → OnScreen Display → Menu Language → ENTER E OnScreen Display Menu Language English – The displayed image may differ depending on the model. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to...

119 Sound Adjustment Configure the sound ( Sound ) settings for the product. Sound Mode MENU m → Sound → Sound Mode → ENTER E Sound Sound Mode Sound Effect HDMI Sound Sound on Video Call Dolby Digital Comp Speaker Settings Auto Volume Standard AV(HDMI) Current Source RF Off – The displayed image may...

120 Sound Effect MENU m → Sound → Sound Effect → ENTER E Sound Effect Virtual Surround Dialog Clarity Equaliser Off Off – The displayed image may differ depending on the model. Configure your preferred sound effect for output sound. ― If Speaker Settings is set to External , Sound Effect is disabled...

121 HDMI Sound MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) – The displayed image may differ depending on the model. Select whether to hear from AV(HDMI) or PC(DVI) . • AV(HDMI) / PC(DVI) Sound on Video Call MENU m → Sound → Sound on Video Call → ENTER E Sound Sound on Video Call ...

122 Dolby Digital Comp MENU m → Sound → Dolby Digital Comp → ENTER E Sound Dolby Digital Comp RF – The displayed image may differ depending on the model. Set Dolby Digital Compression mode. • Line / RF Speaker Settings MENU m → Sound → Speaker Settings → ENTER E Sound Speaker Settings – The displaye...

123 Auto Volume MENU m → Sound → Auto Volume → ENTER E Sound Auto Volume Off – The displayed image may differ depending on the model. The volume can vary depending on the channel.Automatically equalize the volume level when switching to another channel. • Off / Normal / Night Normal equalizes the vo...

124 Network Network Status MENU m → Network → Network Status → ENTER E You can check the current network and Internet status. Network Settings MENU m → Network → Network Settings → ENTER E Configure network settings to use various smart hub features such as Internet search, content sharing through a...

125 Network Settings (Wired) Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable.See the diagram below. RJ45 The Mode...

126 Set the network connection to use Internet services such as perform software upgrades. Automatic Network Settings (Wired) Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Set Network type to Wired from the Network Settings page. 2 P...

127 Network Setting (Wireless) Connecting to a Wireless Network The LAN Port on the Wall Wireless IP sharer (router having DHCP server) LAN Cable Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video may not play smoothly. ― Select a channel for the wireless...

130 To use this function, your mobile device should be supported by the Wi- Fi Direct . Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a rout...

131 Screen Mirroring MENU m → Network → Screen Mirroring → ENTER E Connect a mobile device that supports the mirroring function to the product. This allows the screen and sound from the mobile device to be outputted on the product. Mirroring refers to outputting the screen and sound from a mobile de...

132 Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name.This name can be shown on network remote controls over the network. • [Signage]Display 1 ~ 6 / User Input

133 System Accessibility MENU m → System → Accessibility → ENTER E Accessibility Menu Transparency High Contrast Enlarge Medium Off Off – The displayed image may differ depending on the model. Menu Transparency Adjust transparency of menu box. • High / Medium / Low High Contrast Set the background a...

134 Setup MENU m → System → Setup → ENTER E System Accessibility Setup Touch Control Time Auto Source Switching Power Control Eco Solution – The displayed image may differ depending on the model. Initial settings (System) Go through the initial setup steps like you did the first time you used this p...

135 Touch Control MENU m → System → Touch Control → ENTER E Touch Control Touch Control Lock Admin Menu Lock Device to Control Off Off Samsung SMART Signage – The displayed image may differ depending on the model. Configure touch control related features. Touch Control Lock Lock the touchscreen cont...

136 Time MENU m → System → Time → ENTER E Time Clock Set DST Sleep Timer Power On Delay On Off 0 sec – The displayed image may differ depending on the model. You can configure Clock Set or Sleep Timer . You can also set the product to automatically turn on or off at a specified time using the Timer ...

137 Auto Source Switching MENU m → System → Auto Source Switching → ENTER E Auto Source Switching Auto Source Switching Primary Source Recovery Primary Source Secondary Source Off Off All PC – The displayed image may differ depending on the model. Turning on the display with Auto Source Switching On...

138 Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. • Off / On PC module power The PC module can be turned on/off separately from the LFD. Synced power-on To turn on the PC module without turning on the LFD, select O...

139 Power Control Auto Power On PC module power Max. Power Saving Standby Control Power Button Network Standby Off On Auto Power on only Off – The displayed image may differ depending on the model. Standby Control You can set the screen standby mode to be applied when an input signal is received. • ...

140 Energy Saving Reduce the power consumption by adjusting the screen brightness. • Off / Low / Medium / High Eco Sensor To enhance your power savings, the picture settings will automatically adapt to the light in the room. • Off / On ― Adjusting the Backlight setting under Picture while Eco Sensor...

141 Screen Lamp Schedule Screen Lamp Schedule Enable or disable the lamp schedule. • Off / On Schedule 1, Schedule 2 Time The panel brightness will change to the brightness set in Lamp at a specified time. Lamp Adjust the panel brightness. A value closer to 100 makes the panel brighter. • 0 ~ 100 No...

142 Temperature Control MENU m → System → Temperature Control → ENTER E System Temperature Control 77 – The displayed image may differ depending on the model. This function detects the internal temperature of the product. You can specify the temperature range that is acceptable. The default temperat...

143 Configure options for external input devices connected to the product. Keyboard Settings Connecting a keyboard to the product displays the Keyboard Settings menu. Select Keyboard Select a keyboard you want to use from the available connected keyboards. ― It is possible to use only one connected ...

144 Device Manager Keyboard Settings Mouse Settings Pointer Settings – The displayed image may differ depending on the model. Mouse Settings Connecting a mouse to the product displays the Mouse Settings menu. Select Mouse Configure mouse connection settings or options for connected mouse devices. ― ...

145 Pointer Settings Specify the pointer size, speed and shape. ― Pointer Settings is only available when a Magic Presenter (sold separately) is connected. Pointer Size Specify the pointer size. • Small / Medium / Large / Extra Large Pointer Speed Specify the pointer speed. A higher speed increases ...

146 Play via MENU m → System → Play via → ENTER E System Play via MagicInfo – The displayed image may differ depending on the model. Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicIn...

147 Security MENU m → System → Security → ENTER E · Security Safety Lock Button Lock USB Auto Play Lock Mobile Connection Lock Off On Off Off Off Power On Button – The displayed image may differ depending on the model. Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0&#...

148 · Security Safety Lock Button Lock USB Auto Play Lock Mobile Connection Lock Power On Button Off On Off Off Off – The displayed image may differ depending on the model. USB Auto Play Lock Select whether to automatically play MagicInfo content saved on a connected USB device. • Off Play MagicInfo...

149 General MENU m → System → General → ENTER E General Smart Security BD Wise Anynet+ (HDMI-CEC) HDMI Hot Plug DivX® Video On Demand Game Mode On On On On Off – The displayed image may differ depending on the model. Smart Security The security provided to protect your display device and connected s...

150 General Smart Security BD Wise Anynet+ (HDMI-CEC) HDMI Hot Plug DivX® Video On Demand Game Mode On On On On Off – The displayed image may differ depending on the model. BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD Wise . When BD...

152 Auto Turn Off Setting an Anynet+ Device to turn Off automatically when the product is turned off. • No / Yes ― If Auto Turn Off is set to Yes , running external devices will turn off at the same time as the product powers off. ― May not be enabled depending on the device. Search for Devices Swit...

153 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connectio...

156 This option returns the current settings under system to the default factory settings. Reset System MENU m → System → Reset System → ENTER E System Reset System – The displayed image may differ depending on the model.

157 Support Software Update MENU m → Support → Software Update → ENTER E The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the so...

158 Play photos, videos or music saved on a storage device.Play a variety of content using the following methods. • Using a USB device: Play media content such as videos, photos and music from a USB device. • Connecting a storage device: Play media content saved on a storage device such as a smartph...

159 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb...

160 Using a USB device Connecting a USB device 1 Turn on your product. 2 Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. 3 The Player page automatically appears as soon as a USB device connects to the product. ― If only one US...

161 Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device.To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ― The media playback fe...

162 When connected to a home network (DLNA) Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the...

163 Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder . c Encoding Select an encoding language if the title of media content appears corrupted. c Rename Playlist Rename a pl...

164 Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. • Previous / Next View th...

166 Available buttons and features during music playback • Pause / Play Pause or play music. • Rewind / Fast Forward Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. • Previous / Next To play the previous music file, select  twi...

167 Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • SAMI (.smi) • SubRip (.srt) • SubViewer (.sub) • Micro DVD (.sub or .txt) • SubStation Alpha (.ssa) • Advanced SubStation Alpha (.ass) • Powerdivx (.psb) • Xsub Container: AVI • SubStation Alp...

170 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre – Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Testing the Product Check if your product is operating normally b...

171 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product ...

173 Screen issue The brightness and colour do not look normal. Go to Picture and adjust the screen settings such as Picture Mode , Colour , Brightness and Sharpness . Go to System and adjust the Energy Saving settings. Reset the screen settings to the default settings. Broken lines are displayed on ...

175 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source...

176 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very ...

180 Specifications – Size – Display area H V General Model Name DM65E-BC Panel Size 65 CLASS (64.5 inches / 163.9 cm) Display area 1428.5 mm (H) x 803.5 mm (V) / 56.2 inches (H) x 31.6 inches (V) Audio Output 10 W + 10 W Power Supply AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 HzRefer to the label a...

182 Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select...

184 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc...

185 Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. – The number of sub-pixels by pan...

186 Preventing afterimage burn-in ― The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to run a screen saver when not in use. Also, Warranty service may be limited depending on instruction guide. • Powering Off, Screen Saver and Power S...

187 Licence Manufactured under license from Dolby Laboratories.Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under a license from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467, 7,272,567, 7,668,723, 7,392,195, 7,930,1...

188 Terminology 480i / 480p / 720p / 1080i / 1080p ____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.- ScanningScanning r...