Page 2 - Table of contents; Before Using the Product
2 Table of contents Before Using the Product Securing the Installation Space 4 Precautions for storage 4 Safety Precautions 4 Symbols 4Cleaning 5Electricity and Safety 5 Installation 6Operation 7 Preparations Parts 10 Control Panel 10 Direct Key guide 11 Function Key Guide 12 Changing Brightness, Co...
Page 3 - Setup and Reset; Specifications
3 Table of contents Setup and Reset FreeSync 28 Eco Saving Plus 30 Off Timer 30 PC/AV Mode 30 DisplayPort Ver. 30 Source Detection 30 Key Repeat Time 31 Power LED On 31 Reset All 31 Information 31 Installing the Software Easy Setting Box 32 Restrictions and Problems with the Installation 32System Re...
Page 4 - Securing the Installation Space; Precautions for storage; Safety Precautions; Caution; Symbols; Warning
4 Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ― The exterior may differ depending on the product. ...
Page 5 - Cleaning; Electricity and Safety
5 Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. 1 Power off the product and computer. 2 Disconnect the power cord from the product. ― Hold the power cable by the plug and do not touch the cable with w...
Page 6 - Installation
6 Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow ventilation. •...
Page 7 - Operation
7 Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Center for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abnormal soun...
Page 10 - Preparations; Parts; Control Panel; Return
10 Preparations Chapter 02 Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide JOG Button UP(REAR) PRESS(ENTER) LEFT Return Power LED DOWN(FRONT) RIGHT Icons Description JOG Butto...
Page 11 - Direct Key guide
11 HDMI / DisplayPort mode Brightness Features Eye Saver Mode Off ― HDMI / DisplayPort mode option • : Adjust Brightness , Contrast , Sharpness . • : Display Function Key Guide. Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned o...
Page 12 - Function Key Guide
12 Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. Return UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.PRESS(EN...
Page 13 - Changing Brightness, Contrast and Sharpness settings
13 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Butt...
Page 14 - Reverse Side; Adjusting the Product Tilt
14 Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description DC 19V Connects to the AC/DC adapter using an HDMI (+DC JACK) cable. Connects to a PC using a DP-MINI DP cable. Connects to a source ...
Page 15 - Precautions for moving the monitor
15 Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: 1 Fi...
Page 16 - Attaching the Stand
16 Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground f...
Page 17 - Removing the Stand
17 Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down,...
Page 18 - Connecting and Using a Source Device; Read below before installing the monitor.
18 Connecting and Using a Source Device Chapter 03 Read below before installing the monitor. 1 Check the shapes of both ends of the cables that came with the monitor, and check the shapes and positions of the matching ports on the monitor and external devices. 2 Before connecting signal cables, disc...
Page 19 - Connection Using the DP-MINI DP Cable; Connecting the Power
19 Connection Using the DP-MINI DP Cable Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet. MINI DP IN Connecting the Power ― The input voltage is switched automatically. 1 2 Connect the power plu...
Page 20 - Tidying Up the Connected Cables
20 Tidying Up the Connected Cables As shown in the figure, insert a long tool (e.g. wooden chopstick or ball pen) into the gap between COVER-REAR SUB and COVER REAR about 2-3 cm as a lever. Then open and remove the COVER-REAR SUB.Following the steps in the figure, insert cables and straighten them. ...
Page 22 - Correct posture to use the product; Driver Installation
22 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light d...
Page 23 - Screen Setup; SAMSUNG MAGIC Bright; In PC mode
23 Screen Setup Configure the screen settings such as brightness.A detailed description of each function is provided. Refer to your product for details. Chapter 04 SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This m...
Page 26 - Picture Size; In AV mode; Screen Adjustment
26 Picture Size Change the picture size. ― This option is not available when FreeSync is enabled. In PC mode • Auto : Display the picture according to the aspect ratio of the input source. • Wide : Display the picture in full screen regardless of the aspect ratio of the input source. In AV mode • 4:...
Page 27 - Adjusting OSD (On Screen Display) settings; Transparency; Position; Language
27 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Chapter 05 Transparency Set the transparency for the menu windows. OnScreen Display TransparencyPositionLanguageDisplay Time Configure the transparency of the menu wi...
Page 28 - FreeSync
28 Setup and Reset A detailed description of each function is provided. Refer to your product for details. Chapter 06 FreeSync FreeSyncEco Saving PlusOff TimerPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat Time System Return OffOff 1.2 Auto Acceleration FreeSync technology is solution that eli...
Page 29 - The models in the Graphic Cards list supports FreeSync; How do you enable FreeSync?
29 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:Make sure to install the latest official graphics drivers from AMD that support FreeSync . ― For additional AMD graphic...
Page 31 - Key Repeat Time; Power LED On; Reset All
31 Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration , 1 sec , or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the...
Page 32 - Installing the Software; Restrictions and Problems with the Installation; System Requirements
32 Installing the Software Chapter 07 Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work prop...
Page 33 - Troubleshooting Guide; Requirements Before Contacting Samsung; Checking the Resolution and Frequency; Screen issue
33 Troubleshooting Guide Chapter 08 Requirements Before Contacting Samsung Customer Service Center ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating ...
Page 34 - Source device issue
34 Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product.Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table ( P.37 ). The images on the s...
Page 36 - General
36 Specifications Chapter 09 General Model Name C27H711QE* C32H711QE* Size 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) Display area 596.74 mm (H) x 335.66 mm (V)23.5 Inches (H) x 13.2 Inches (V) 697.34 mm (H) x 392.26 mm (V)27.5 Inches (H) x 15.4 Inches (V) Pixel Pitch 0.2331 m...
Page 39 - Appendix; Responsibility for the Pay Service (Cost to; Others
39 Appendix Chapter 10 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...