Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Securing the Installation Space 4 Precautions for storage 4 Safety Precautions 4 Cleaning 5Electricity and Safety 5 Installation 6Operation 7 Preparations Parts 10 Control Panel 10 Function Key Guide 11 Changing Brightness, Contrast and Sharpness settings 1...
Page 4 - Securing the Installation Space; Precautions for storage; Safety Precautions; Warning
4 Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ― The exterior may differ depending on the product. ...
Page 5 - Cleaning; Electricity and Safety
5 Cleaning ― Take the following steps when cleaning. 1 Power off the product and computer. 2 Disconnect the power cord from the product. ― Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. 3 Wipe the monitor with a clean, soft and dr...
Page 6 - Installation
6 Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow ventilation. •...
Page 7 - Operation
7 Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Center for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abnormal soun...
Page 8 - Caution
8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. • Disconnect the power cord f...
Page 10 - Preparations; Control Panel
10 Preparations Chapter 02 Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide Power LED LEFT JOG Button RIGHT UP(REAR) DOWN(FRONT) Return C27JG50QQ* / C27JG52QQ* / C27JG54QQ* / C...
Page 12 - Changing Brightness, Contrast and Sharpness settings; Brightness
12 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change DOWN PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Butt...
Page 13 - Changing the Volume setting; Volume
13 Changing the Volume setting You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Volume 50 Mute ― The displayed image may differ depending on the model. ― If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute...
Page 14 - Types of Ports
14 Port Description HDMI IN 1 HDMI IN 2 Connects to a source device using an HDMI cable or HDMI-DVI cable. ― HDMI1 support 2560 x 1440 @ 60 Hz (C27JG50QQ* / C27JG52QQ* / C27JG54QQ* / C27JG56QQ* / C32JG50QQ* / C32JG52QQ* / C32JG54QQ* / C32JG56QQ*) ― HDMI1 support 1920 x 1080 @ 60 Hz / 100 Hz / 120 Hz...
Page 15 - Adjusting the Product Tilt
15 Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -1.5° (±1°) ~ 15° (±2°) • The monitor tilt can be adjusted. • Hold the lower part of the product and adjust the tilt carefully. Anti-the...
Page 16 - Precautions for moving the monitor
16 Precautions for moving the monitor • Do not directly apply pressure on the screen. • Do not hold the screen when moving the monitor. • Do not hold the product upside down only by the stand. • Hold the lower corners or edges of the monitor when moving it.
Page 21 - Installing a Wall-mount Kit or Desktop Stand
21 Installing a Wall-mount Kit or Desktop Stand ― Power the product off and remove the power cable from the power socket. C27JG50QQ* / C27JG52QQ* / C27JG54QQ* / C27JG56QQ* / C32JG50QQ* / C32JG52QQ* / C32JG54QQ* / C32JG56QQ* 1 A 2 B 3 C 4 D 4 F E 5 C32JG50FQ* / C32JG51FD* / C32JG53FD* 1 A 2 B 3 C D 4...
Page 23 - Connecting and Using a Source Device; Pre-connection Checkpoints; Connection Using the HDMI Cable
23 Connecting and Using a Source Device Chapter 03 Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it.The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable before connecting all other ...
Page 24 - Connection Using an DP Cable; Connecting to Headphones
24 Connection Using an DP Cable DP IN ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. Connecting to Headphones ― Use headphones when activating sound with an HDMI-HDMI or DP cable. ― The earphone jack supports only the 3 cond...
Page 27 - Correct posture to use the product; Driver Installation
27 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light d...
Page 28 - Game; Picture Mode; In PC mode
28 Game A detailed description of each function is provided. Refer to your product for details. Chapter 04 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve qua...
Page 29 - Refresh Rate; Black Equalizer
29 Refresh Rate Change the screen refresh rate. A higher refresh rate can reduce eye strain. • DisplayPort : 60 Hz / 100 Hz / 120 Hz / 144 Hz • HDMI1 : 60 Hz (C27JG50QQ* / C27JG52QQ* / C27JG54QQ* / C27JG56QQ* / C32JG50QQ* / C32JG52QQ* / C32JG54QQ* / C32JG56QQ*) • HDMI1 : 60 Hz / 100 Hz / 120 Hz (C32...
Page 30 - How do you enable FreeSync?
30 FreeSync (C27JG54QQ* / C27JG56QQ* / C32JG50FQ* / C32JG53FD* / C32JG54QQ* / C32JG56QQ*) FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.The disp...
Page 31 - The models in the Graphic Cards list supports FreeSync; Low Input Lag
31 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:Make sure to install the latest official graphics drivers from AMD that support FreeSync . ― For additional AMD graphic...
Page 32 - In AV mode
32 In AV mode • 4:3 : Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9 : Display the picture with an aspect ratio of 16:9. • Screen Fit : Display the picture with the original aspect ratio without cutting off. • 17" (4:3) : Use a 4:3 aspect rat...
Page 33 - Picture
33 Picture Configure the screen settings such as brightness.A detailed description of each function is provided. Chapter 05 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without noti...
Page 34 - Color
34 Brightness You can adjust the general brightness of the picture. (Range: 0~100)A higher value will make the picture appear brighter. ― This menu is not available when Eye Saver Mode is enabled. ― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when Picture...
Page 35 - SAMSUNG MAGIC Upscale; HDMI Black Level; Eye Saver Mode; Screen Adjustment
35 SAMSUNG MAGIC Upscale SAMSUNG M A G I C Upscale function can enhance the layers of the picture details and the vividness of the picture. The function has more obvious effects on low-resolution pictures. ― This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode. • Of...
Page 36 - OnScreen Display; Language
36 OnScreen Display A detailed description of each function is provided. Refer to your product for details. Chapter 06 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to...
Page 37 - Self Diagnosis
37 System A detailed description of each function is provided. Refer to your product for details. Chapter 07 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve q...
Page 41 - Key Repeat Time; Power LED On; Reset All
41 Key Repeat Time Acceleration , 1 sec , or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working : The power LED is on when t...
Page 42 - Installing the Software; System Requirements
42 Installing the Software Chapter 08 Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work prop...
Page 43 - Troubleshooting Guide; Requirements Before Contacting Samsung; Checking the Resolution and Frequency; Screen issue
43 Troubleshooting Guide Chapter 09 Requirements Before Contacting Samsung Customer Service Center ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating ...
Page 46 - Specifications; General
46 Specifications Chapter 10 General Model Name C27JG50QQ* / C27JG52QQ* / C27JG54QQ* / C27JG56QQ* C32JG50QQ* / C32JG52QQ* / C32JG54QQ* / C32JG56QQ* C32JG50FQ* / C32JG51FD* / C32JG53FD* Size 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) 32 Class (31.5 Inches / 80.1 cm) Display are...
Page 56 - Appendix; Responsibility for the Pay Service (Cost to; Not a product defect; Others
56 Appendix Chapter 11 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...
