Page 3 - LIMITED WARRANTY
LIMITED WARRANTY Copyright Rose Electronics 2008. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose Electro...
Page 4 - FCC / IC STATEMENTS, EU DECLARATION OF CONFORMITY; FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
FCC / IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufact...
Page 5 - TABLE of CONTENTS; Contents Page #
TABLE of CONTENTS Contents Page # System Introduction ................................................................................................................... 1 Features ..........................................................................................................................
Page 7 - INTRODUCTION; Vista Remote 2 Installation and Operations Manual; System Introduction
INTRODUCTION Vista Remote 2 Installation and Operations Manual 1 System Introduction Thank you for choosing Vista Remote™ 2 from Rose Electronics for your network access solutions. This intelligent and innovative product is the result of Rose Electronics commitment to providing state of the art, eco...
Page 8 - Features
2 Vista Remote 2 Installation and Operations Manual Features Models available: 4-port model 8-port model Solid-state embedded unit, has no disk drive for maximum reliability Remote application (Real VNC or Java applet) can be installed directly from the unit Local KVM port for configuring an...
Page 9 - Rose Electronics web site; Product Registration
Vista Remote 2 Installation and Operations Manual 3 Rose Electronics web site Visit our web site at www.rose.com for additional information on Vista Remote 2 and other products offered by Rose Electronics that are designed for data center applications, classroom environments, and many other access a...
Page 10 - OVERVIEW; System Overview
OVERVIEW 4 Vista Remote 2 Installation and Operations Manual System Overview Vista Remote 2 is a versatile and powerful product that can extend the range of access to your computers from anywhere in the world. It is designed to provide seamless and trouble-free access from any workstation on your ne...
Page 11 - Vista Remote 2 Models; Figure 1. Vista Remote 2 Models
Vista Remote 2 Installation and Operations Manual 5 Vista Remote 2 Models (Part Number KVL-1R4UA/OV/2) Connector Type Power Adapter CPU (4) DB25F KVM (1) DB25F RS232 RJ11F LINK RJ45F (Part Number KVL-1R8UA/OV/2) Connector Type Power Adapter CPU (8) DB25F KVM (1) DB25F RS232 RJ11F LINK RJ45F Figure 1...
Page 12 - INSTALLATION; Vista Remote 2 Installation; Connecting the KVM station; Figure 2. Connecting a KVM
INSTALLATION 6 Vista Remote 2 Installation and Operations Manual Vista Remote 2 Installation Installing the Vista Remote 2 is a very easy process and should be performed by a designated administrator. The administrator will install, configure, and set-up user access profiles. A network administrator...
Page 13 - Connecting the Computers; Figure 3. Connecting Computers; Connecting to the network; Figure 4. Connecting to the Network
Vista Remote 2 Installation and Operations Manual 7 Connecting the Computers Connect each computer to the Vista Remote 2 using the appropriate CPU adapter cable designed to interface to the type of computer being connected (PS/2, Unix, SUN, DEC, Apple, etc). Connect the DB25M end of the CPU adapter ...
Page 14 - UNIT CONFIGURATION; Configuring the Vista Remote 2 IP Input module; Figure 5. Configuration OSD; Figure 6. Unit Configuration OSD
UNIT CONFIGURATION 8 Vista Remote 2 Installation and Operations Manual Configuring the Vista Remote 2 IP Input module When you locally connect to Vista Remote 2 unit for the first time the Unit and Network must be configured. Follow the recommended procedure below to configure all models: Make all c...
Page 16 - NETWORK CONFIGURATION; Configuring the Network; Figure 7. Network Configuration; MAC address
NETWORK CONFIGURATION 10 Vista Remote 2 Installation and Operations Manual Configuring the Network Figure 7. Network Configuration MAC address Media Access Control Address – this is the unique and unchangeable code that was hard coded within your Vista Remote 2 unit when it was built. It consists of...
Page 19 - Connecting Remotely
Vista Remote 2 Installation and Operations Manual 13 Configuration Select the “Configuration” tab to gain access to the Unit and Network configuration menus. You can also reset the Vista Remote 2 to its initial state. Access mode Allows you to choose between the Shared mode (where all other logged o...
Page 20 - Remote Configuration; Figure 11. Remote Configuration Menu
14 Vista Remote 2 Installation and Operations Manual Remote Configuration Connect remotely to the Vista Remote 2 unit from any network workstation. When connected, click on the “Configure” tab in the upper right corner of the display. The below configuration menu will display. Some of the remote con...
Page 21 - User Accounts; Figure 12. User Accounts
Vista Remote 2 Installation and Operations Manual 15 User Accounts Selecting user accounts will display the following menu. Figure 12. User Accounts The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and access ...
Page 22 - Unit Configuration
16 Vista Remote 2 Installation and Operations Manual Unit Configuration The ‘Unit Configuration “option tab will display the following menu. Hardware Version Indicates the version of the electronic circuitry within the Vista Remote 2 unit. Firmware Version Indicates the version of the hardwired soft...
Page 23 - Unit Advanced Configuration; Figure 13. Unit Advanced Configuration
Vista Remote 2 Installation and Operations Manual 17 Encryption Three encryption options are available; Always on, Prefer off, Prefer on. The one to choose depends on the specific details of your installation. The use of encryption imposes a slight performance overhead of roughly 10% but is highly s...
Page 25 - Time and Date Configuration; Figure 14. Time and Date Configuration
Vista Remote 2 Installation and Operations Manual 19 Time and Date Configuration Figure 14. Time and Date Configuration Use the left and right arrow keys to select the correct time and date. The time entry uses the 24 hour clock notation. The internal real time clock will continue to run for roughly...
Page 26 - Network Configuration; Figure 15. Configure Network
20 Vista Remote 2 Installation and Operations Manual Network Configuration This menu allows you to remotely configure various aspects of the IP port and its relationship with the local network. Figure 15. Configure Network MAC address Media Access Control Address – this is the unique and unchangeabl...
Page 27 - Host Configuration; Figure 16. Configure Host
Vista Remote 2 Installation and Operations Manual 21 IP Gateway This is the address of the device that links the local network the Vista Remote 2 is connected to another network such as the wider Internet. Usually the actual gateway is a network switch or router and it will be used whenever a requir...
Page 28 - Name; Logging and Status
22 Vista Remote 2 Installation and Operations Manual It is recommended that the naming and hot key assignments for each Host Configuration entry match the CPU port configuration of the Vista Remote 2. Entry #1 - Name and hot key defined to switch to CPU port #1, Entry #2 for CPU port #2, etc. Exampl...
Page 30 - KVM Switch Module Configuration; Figure 17. KVM Switch Module OSD
24 Vista Remote 2 Installation and Operations Manual KVM Switch Module Configuration Connect to the unit directly from the local KVM station and logon. A computer must be connected to CPU port #1 and powered on. Using the local keyboard, press and release the left Ctrl key, then within 2 seconds pre...
Page 31 - Change the computer names; Figure 18. Change computer names
Vista Remote 2 Installation and Operations Manual 25 Change the computer names Selecting “Names” and pressing enter will display the below display. Figure 18. Change computer names Each computer is initially assigned a computer name, “computer x”, where “x” = 1-8. To change the computer name to one ...
Page 32 - Configure appearance; Figure 19. Change appearance
26 Vista Remote 2 Installation and Operations Manual Configure appearance The “Configure appearance” menu allows you to change the foreground and background colors, position the computer name on the screen, change the name fadeout time, font, and set up a screen saver type. Use the up/down arrow key...
Page 34 - Configure security; Figure 20. Switch module security settings; DO NOT forget your configuration or access passwords.
28 Vista Remote 2 Installation and Operations Manual Configure security Figure 20. Switch module security settings Configuration password: Assigning a “Configuration password” prevents unauthorized changes to the Vista Remote 2 switches’ configuration. To change the password, highlight the configura...
Page 35 - Configure mouse type; Figure 21. Configure mouse type
Vista Remote 2 Installation and Operations Manual 29 If you forget your “Access password”, the person who knows the configure password can enter a new “Access password” for you. If you forget your “Configure password”, contact Rose Electronics Technical Support for instructions. Access time: Automat...
Page 36 - Configure keyboard type; Figure 22. Configure Keyboard
30 Vista Remote 2 Installation and Operations Manual Configure keyboard type The “Configure keyboard type” menu allows you to change the keyboard type. Figure 22. Configure Keyboard You should only have to change the keyboard type if you un-plug the keyboard or change the keyboard from the auto-dete...
Page 37 - Configure miscellaneous; Figure 23. Configure Misc
Vista Remote 2 Installation and Operations Manual 31 Configure miscellaneous This menu allows you to change the maximum computer ports and scan time. Figure 23. Configure Misc Maximum ports: The “Maximum ports” configuration allows you to change the total number of computer ports that are in use. If...
Page 38 - Save; Figure 24. Save Switch settings; Exit
32 Vista Remote 2 Installation and Operations Manual Save The “Save” function, saves all configuration changes that have been made to flash memory. Figure 24. Save Switch settings To save the configuration changes that have been made, select (highlight) save from the main menu and press <Enter>...
Page 39 - OPERATION; Remote System Operation; Connecting using a web browser
OPERATION Vista Remote 2 Installation and Operations Manual 33 Remote System Operation Connecting using a web browser Connecting to the Vista Remote 2 from a network location or over the internet can be done two ways; using the Built-in Java VNC Viewer or Downloading Windows VNC Viewer from the unit...
Page 40 - VNC Viewer Toolbar; Figure 25. VNC Viewer Toolbar
34 Vista Remote 2 Installation and Operations Manual Viewer encryption settings The web browser viewers and VNC viewers offer four encryption settings: Always on - This setting will ensure that the link is encrypted, regardless of Vista Remote 2 encryption setting. Let server choose - This setti...
Page 41 - Controls Tab
Vista Remote 2 Installation and Operations Manual 35 Controls Tab When you click on the “Controls” tab, the below dropdown menu will display. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen. W...
Page 43 - Host Tab
Vista Remote 2 Installation and Operations Manual 37 Host Tab The “Host” tab on the toolbar allows you to easily switch to any CPU port on the unit or system. Each of the Host locations can be set-up with the appropriate keyboard command to switch to that port. These keyboard commands are set-up fro...
Page 45 - Keyboard Commands
Vista Remote 2 Installation and Operations Manual 39 Keyboard Commands Keyboard commands can be used to further customize the KVM switch module. These commands can be invoked directly from a local or remote keyboard or from the “Command, Keyboard commands” tab on the VNC view toolbar. (To use the ke...
Page 46 - Table 1. Keyboard Commands; Keyboard command description; Computer select
40 Vista Remote 2 Installation and Operations Manual Command Key Description Computer Select <Ctrl> x +-ctrl+-x (x = 1, 2, 3, 4, 5, 6, 7, 8) Connects your keyboard, video monitor, and mouse to the selected computer. Connect to next computer <Ctrl> + (Plus) +-ctrl+-+ Selects the next sequ...
Page 47 - issue this command on non-NT or Win 2K based computers.
Vista Remote 2 Installation and Operations Manual 41 change the Scan Time to another interval press and release the left <Ctrl> key, type “T” then enter the new scan time interval (1-16 seconds), and press <Enter>. Reset To “Reset” the mouse and keyboard, press and release the left <C...
Page 48 - TROUBLESHOOTING; Troubleshooting; Remote network users are unable to contact the unit; Remote IP address is locked out (Blacklisted)
TROUBLESHOOTING 42 Vista Remote 2 Installation and Operations Manual Troubleshooting Remote network users are unable to contact the unit Check that the correct address is being used by the remote users. Check the network settings. Check that the user’ network address has not been excluded in the...
Page 50 - Lower resolution OK, but can’t enter high resolution mode
44 Vista Remote 2 Installation and Operations Manual Video fuzzy Cable too long or wrong type. Verify that resolution and distance match. See Appendix G. Upgrade cable if necessary. Video not synchronized or wrong color Cable is loose, reseat cable. Monitor not capable of syncing to video sele...
Page 51 - SERVICE and SUPPORT; Maintenance and Repair; Technical Support
SERVICE and SUPPORT Vista Remote 2 Installation and Operations Manual 45 Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an author...
Page 52 - SAFETY; Risk of explosion can occur if the battery is replaced
SAFETY 46 Vista Remote 2 Installation and Operations Manual Safety This Unit has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the Unit should be used with care. To protect yourself from possible injur...
Page 53 - Safety and EMC Regulatory Statements; Grounding
Vista Remote 2 Installation and Operations Manual 47 Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denote...
Page 54 - APPENDICES; Appendix A – General specifications
APPENDICES 48 Vista Remote 2 Installation and Operations Manual Appendix A – General specifications Dimensions Width Depth Height 4 / 8 port 16.7” / 42.4cm 15.2” / 38.6cm 1.75” / 4.5cm Weight 4-port units 8-port units 6.9 lbs / 3.1 kg 9.3 lbs / 4.2 kg Connectors Power CPU ports KVM port RS232 Networ...
Page 55 - Appendix C – RackMount
Vista Remote 2 Installation and Operations Manual 49 Appendix C – RackMount The rack mount kit includes the following items: Two black anodized mounting brackets Four 6 - 32 x 3/8” flat head mounting screws To rack mount Vista Remote 2 unit, attach the two rack mounting brackets to your Unit wit...
Page 56 - Appendix D – IP Access Control
50 Vista Remote 2 Installation and Operations Manual Appendix D – IP Access Control Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions ...
Page 58 - Appendix E – VNC Viewer connection options; There are six tabbed pages of options:
52 Vista Remote 2 Installation and Operations Manual Access Use the arrow buttons to select either ‘Allow’ or ‘Deny’ as appropriate. 1 Enter the base network address, the mask and select the appropriate access setting. 2 Click the OK button. To reorder access control entries IMPORTANT: When reorderi...
Page 60 - Inputs
54 Vista Remote 2 Installation and Operations Manual Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the siz...
Page 61 - Misc
Vista Remote 2 Installation and Operations Manual 55 Misc Shared connection (do not disconnect other viewers) This option does not apply to Vista Remote 2 unit. Full screen mode When ticked, the VNC viewer will launch in full screen mode. Use the menu key (usually F8) to exit from full screen mode. ...
Page 64 - Appendix E – VNC viewer window options
58 Vista Remote 2 Installation and Operations Manual Appendix E – VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Restore, Move, Size, Minimize, Maximize, and Close control the VNC win...
Page 65 - There are four options pages:; Encoding and color level
Vista Remote 2 Installation and Operations Manual 59 Appendix F – Browser viewer options When you are connecting to the Vista Remote 2 unit using a Web browser and the VNC applet, a number of options are available . Click the Options… button There are four options pages: Encoding and color level Aut...
Page 66 - Security
60 Vista Remote 2 Installation and Operations Manual Inputs View only (ignore mouse & keyboard) When ticked, the viewer will not send keyboard or mouse information to the Vista Remote 2 unit or host system. Accept clipboard from server This feature is restricted to software server versions of VN...
Page 68 - Appendix H – Typematic Rate; Typematic Command
62 Vista Remote 2 Installation and Operations Manual Appendix H – Typematic Rate Typematic Command Press the left <Ctrl> key, type “A”, enter the typematic value (1-3 digit) followed by <Enter>. The typematic value is determined from the following tables using the equation: Typematic Val...
Page 70 - NOTES
NOTES 64 Vista Remote 2 Installation and Operations Manual