Page 2 - TABLE OF CONTENTS; Contents
TABLE OF CONTENTS Contents Disclaimer ...................................................................................1 System introduction .....................................................................1 Features.................................................................................
Page 3 - LIMITED WARRANTY
LIMITED WARRANTY Copyright Rose Electronics 1990-2002. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Rose El...
Page 4 - FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY; FEDERAL COMMUNICATIONS COMMISSION
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 31 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly...
Page 7 - INTRODUCTION; Disclaimer; Thank you for choosing the Rose Electronics
INTRODUCTION CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use ...
Page 8 - Features; Supports PC and SUN Systems.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 2 Features n Extend a KVM station from a CPU using a single CAT-5 twisted pair, solid core cable. (Up to 1,000 feet for the PC, SUN, PC-Serial/Audio models, 150 feet for the MINI model.) n Supports PC and SUN Systems. n Supports PS/2 keyboard/mouse and ...
Page 9 - Compatibility
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 3 Compatibility Computers PCs with standard keyboards and PS/2 mice, 286, 386, 486, Pentium, etc. Monitors VGA, Super VGA, XGA, RGB (Sync-on-green) Keyboards CrystalView is compatible with most types of keyboard. Some XT/AT auto-sensing keyboards may no...
Page 10 - MODELS; CrystalView PC-model
MODELS CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 4 CrystalView PC-model Remote Unit Local Single Unit Remote Unit Local Dual Unit Figure 1. PC model Connectors: Remote Unit § RJ45 – CAT-5 cable connection. § HD15F – KVM stations video monitor connection. § (2) MiniDin-6 – KVM stations keyboard ...
Page 11 - CrystalView SUN model
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 5 CrystalView SUN model Remote Unit Local Single Unit Remote Unit Local Dual Unit Figure 2. Sun model Connectors: Remote Unit § RJ45 – CAT-5 cable connection. § HD15F – KVM stations video monitor connection. § MiniDin-8 – KVM stations keyboard connectio...
Page 13 - CrystalView MINI model
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 7 CrystalView MINI model Remote Unit Local Single Unit Remote Unit Local Dual Unit Figure 4. MINI model Connectors: Remote Unit § RJ45 – CAT-5 cable connection. (Rear) § HD15F – KVM stations video monitor connection. § (2) MiniDin-6 – KVM stations keybo...
Page 14 - CABLES; CrystalView cables; CrystalView Local Unit to CPU cable
CABLES CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 8 CrystalView cables CrystalView Local Unit to CPU cable CPU cables connect from the Local Unit to a CPUs keyboard, video monitor and mouse ports. The PC and PC-Serial/Audio models use a male-to- male cable configured on both ends with an HD15M V...
Page 15 - Serial cable
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 9 The CrystalView has been tested with all major makes of CAT-5 cables, including BICC-VERO , Mohawk and AT&T . CrystalView has also been tested on CAT-3 cable and on pairs within a 25-pair UTP trunk cable. The video performance will vary with...
Page 16 - INSTALLATION; Installation
INSTALLATION CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 10 Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView. Installation of the CrystalView consists of four easy steps. 1. Setting the cable length jumpers/switch (i...
Page 17 - Step 1 – Setting the cable length jumpers/switch; INSTALL THE “MIC” JUMPER IF USING A
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 11 Step 1 – Setting the cable length jumpers/switch (PC, SUN, PC-Serial/Audio models. See Figure 5.) There are three jumpers labeled JP3, JP4, and JP5, located on the Remote Units PCB. These three jumpers set the correct level of video equalization for ...
Page 18 - OFF
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 12 PC / SUN / Serial/Audio MINI DAUGHTER BOARD ON SERIAL/AUDIO MODELS ONLY DIP SWITCH 1 Cable length Jumper Setting Cable length Switch 1 Setting 0-300 feet 0-75 feet OFF 301-600 feet 76-150 feet ON 601-1,000 feet N/A N/A Figure 5. Cable length settings...
Page 19 - Figure 6. PC cabling
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 13 Connect the appropriate CPU cable to the keyboard, video monitor and mouse ports on the CPU and to the corresponding ports on the Local Unit. Connect the KVM stations keyboard, video monitor, and mouse cables to the corresponding connectors on the Re...
Page 20 - Figure 9. MINI cabling
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 14 Connect the appropriate CPU cable to the keyboard, video monitor and mouse ports on the CPU and to the corresponding ports on the Local Unit. Connect the audio cables from the CPUs sound card’s “LINE OUT” to the Local Units “LINE IN” connector and th...
Page 21 - Local unit to Remote unit cabling; Figure 10. Rose switch cabling; Step 3 – Applying power
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 15 Local unit to Remote unit cabling (PC, SUN, PC-Serial/Audio Models) Connect up to 1,000 feet of CAT-5 “solid core” cable from the Local Units “Twisted Pair Link” RJ45 connector to the Remote Units “Twisted Pair Link” RJ45 connector. (See Figures 6, 7...
Page 22 - Step 4 – Adjusting the video compensation
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 16 Step 4 – Adjusting the video compensation (PC, SUN, PC-Serial/Audio models only) (No video compensation is required for the MINI model) Video compensation adjustments should only be needed if your CAT-5 cable length exceeds 300 feet. Make sure the Br...
Page 24 - Console lockout period is fixed at 2 seconds.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 18 Dual, PC - Serial/Audio model specific notes n Right control key = key to send commands to the CrystalView, changeable by SW1, position 2. n Console lockout period is fixed at 2 seconds. n Console switching is by pressing any key on the keyboard or b...
Page 25 - OPERATING INSTRUCTIONS; Operating instructions- All units; KVM Switching
OPERATING INSTRUCTIONS CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 19 Operating instructions- All units Once the Remote and Local Units are connected and configured, the Remote KVM station’s keyboard, video monitor and mouse will function as if it were directly connected to the CPU. All applicati...
Page 27 - TROUBLESHOOTING; Troubleshooting; PC boots with no error messages but keyboard does not work.; Keyboard and mouse cables reversed.; Wrong or missing characters from those typed.; The keyboard may be in the wrong mode. Reset the keyboard.; PC always comes up with a keyboard error message at boot.; Try a different model of mouse.
TROUBLESHOOTING CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 21 Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage...
Page 28 - Keyboard and Mouse have locked up.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 22 System does not detect PS/2 mouse or application cannot find mouse. n Keyboard and mouse cables reversed on the Local Unit. n Cable is loose, re-seat mouse cable on the CPU and the Local Unit. n Ensure that the keyboard cable to the Local Unit is con...
Page 29 - Picture on monitor is black and white, not color.; Audio cable loose or defective.
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 23 Picture on monitor is black and white, not color. n The video cable was not attached to the PC when it was booted. Reboot the PC. A constant vertical wobble appears down the screen. n The CAT-5 cable connecting the Local and Remote Units could be loc...
Page 30 - SERVICE; Service Information; Maintenance and Repair; Technical Support
SERVICE CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 24 Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an a...
Page 31 - SAFETY; Safety
SAFETY CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 25 Safety The CrystalView KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView should be used with care. To protect yours...
Page 32 - Safety and EMC Regulatory Statements; Safety information; WARNING
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 26 Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a...
Page 33 - APPENDICES; Appendix A. General specifications; MINI
APPENDICES CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 27 Appendix A. General specifications Video bandwidth (-3db) Local Unit: 150 KHz Remote Unit: 300 KHz Over 300 feet UTP: 95Mhz w/equalization Maximum resolution PC models: 1280 x 1024 (Less than 300 feet) 1024 x 768 (300- 1,000 feet) MINI mod...
Page 34 - Appendix A1. Serial option specifications; PIN
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 28 Appendix A1. Serial option specifications Baud Rate Up to 19,200 Baud Data Format Format Independent Flow Control RTS, CTS, DTR, DSR (Sent across link) Local Unit Connector DB9 Female (DCE) Remote Unit Connector DB9 Male (DTE) Appendix A2. Audio opti...
Page 35 - Appendix C. Parts and cables; Part Number; Appendix D. Firmware updates
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 29 Appendix C. Parts and cables Part Number Description CRK-1P Single KVM station (PC) CRK-2P Dual KVM station (PC) CRK-1P/SUN Single KVM station (SUN) CRK-2P/SUN Dual KVM station (SUN) CRK-1P/AUD Single KVM station (Serial/Audio) CRK-2P/AUD Dual KVM st...
Page 36 - Appendix E. Rack mount instructions; Two black anodized mounting brackets.; Appendix F. Rack mount illustration
CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL 30 Appendix E. Rack mount instructions CrystalView MINI model is not rack mountable. The optional rack mount kit includes the following items: n Two black anodized mounting brackets. n Four 6 - 32 x 3/8” flat head mounting screws. To rack mount your Cry...