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Page 3 - regional Raritan office contact information.

Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2007...

Page 4 - Safety Guidelines; Do not use a 2-wire power cord in any product configuration.; Rack Mount Safety Guidelines; Appendix A; in the; CC-SG Administrator Guide; Ensure sufficient airflow through the rack environment.

Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and grounding. • Use only with grounded outlets at both the computer a...

Page 5 - Contents

C ONTENTS i Contents Chapter 1: Introduction ....................................................................................................1 Prerequisites ............................................................................................................... 1 Terminology/Acronyms .......

Page 6 - ii

ii C ONTENTS Add a new custom view ................................................................................................................... 42 Apply a custom view ........................................................................................................................ 43 Ch...

Page 7 - iii; Figures

F IGURES iii Figures Figure 1 CC-SG Director Client Login Screen.............................................................................................. 4 Figure 2 CC-SG Director Client Home Screen ............................................................................................. 5 ...

Page 9 - Chapter 1: Introduction; This document is intended for users who have been granted the; Prerequisites; for additional information on nodes and applications.; Terminology/Acronyms; Terms and acronyms found in this document include:

C HAPTER 1: I NTRODUCTION 1 Chapter 1: Introduction This document is intended for users who have been granted the Nodes Access privilege and have access to particular nodes that are attached to Raritan devices or IPMI servers. With the Nodes Access privilege, you can connect to nodes, control power ...

Page 11 - Note; Before You Begin; To check the JRE version in a Windows OS; Disable Pop-up Blockers

C HAPTER 2: A CCESSING CC-SG 3 Chapter 2: Accessing CC-SG You can access CC-SG in two ways, each described in this chapter: • Through a browser: CC-SG supports numerous Web browsers. For a complete list of browsers and platforms, please refer to the Compatibility Matrix on http://www.raritan.com/sup...

Page 12 - Browser-Based Access via the CC-SG Director Client; The Login window appears.; Type your

4 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser-Based Access via the CC-SG Director Client The CC-SG Director client is a Java-based client provides a GUI for both administrative and access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-S...

Page 14 - Browser Based Access via the CC-SG Access Client; Using a supported Internet browser, type the URL of the CC-SG:; I Understand and Accept the Restricted Service; Username; and; Password; Click; Log In

6 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser Based Access via the CC-SG Access Client The CC-SG Access client is an HTML-based client provides a GUI for access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG: https://<IP address&g...

Page 15 - Upon valid login, the CC-SG Access Client’s Home screen appears.; Possible Error Message in Internet Explorer

C HAPTER 2: A CCESSING CC-SG 7 5. Upon valid login, the CC-SG Access Client’s Home screen appears. Figure 4 CC-SG Access Client’s Home Screen Possible Error Message in Internet Explorer If you are using Internet Explorer, and you have access to a large number of nodes, you may see the following erro...

Page 16 - Thick Client Access; Install the Thick Client

8 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Thick Client Access The CC-SG thick client allows you to connect to CC-SG by launching a Java Web Start application instead of running an applet through a web browser. The advantage of using the thick client instead of a browser is that the client can...

Page 17 - Access CC-SG with the Thick Client

C HAPTER 2: A CCESSING CC-SG 9 8. The login screen appears, and the thick client looks and behaves just like the browser-based Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then check the I Understand and Accept the Restricted Service Agreement checkbox. 9...

Page 18 - CC-SG Director Client Window Components

10 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE CC-SG Director Client Window Components Figure 6 CC-SG Window Components 1. Nodes Selection tab : Click the Nodes tab to display all nodes in a tree view. Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse ...

Page 19 - CC-SG Access Client Window Components

C HAPTER 2: A CCESSING CC-SG 11 CC-SG Access Client Window Components Figure 7 CC-SG Access Client Components 1. User ID and Date : Your CC-SG system date and time and User ID display at the top of the left panel. Click the User ID hyperlink to open the My Profile tab. 2. Search : The Search functio...

Page 21 - When you click the; Nodes; tab, the Nodes tree displays information about the nodes you can; Node Icons; CON; Node unavailable – all interfaces for the node are busy.

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 13 Chapter 3: Connecting to and Using Nodes via the CC-SG Director Client Nodes are the target systems, such as servers, desktop PCs, or other networked equipment, that CC-SG users can access. When you click the Nodes tab...

Page 22 - About Interfaces; To view the interfaces associated with a node; VAILABILITY; About Connecting to Nodes; Connect to a Node via a Serial Interface

14 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE About Interfaces Each node has one or more interfaces through which you can connect to the node. To view the interfaces associated with a node Select a node in the Nodes tab to open the Node Profile. All interfaces associated with the node are listed...

Page 23 - When you are finished using RSC to manage the node, on the RSC; Emulator; Accessing a Serial Interface for the First Time; Yes; and the console appears.; RaritanConsole

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 15 4. The RSC application launches in a new window. Use the application to manage the node. Figure 10 Raritan Serial Console 5. When you are finished using RSC to manage the node, on the RSC Emulator menu, click Exit . 6....

Page 24 - Connect to a Node via an Out-of-Band KVM Interface; In the; Name; to connect to the node.; Connection Status; window informs you of connection status. Once a connection is

16 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Out-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profile screen appears. Figure 11 Node Profile Screen, Out-of-Band KVM Interface 2. In the Node Profile screen, all c...

Page 25 - Connection

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 17 Figure 13 Multi-Platform Client Window Note : If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MPC, the saved settings are applied to th...

Page 26 - Connect to a Node via an In-Band KVM Interface; The; Remote Console; applet launches in a new window. When the applet loads, you have

18 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node exits sleep mode. Connect to a N...

Page 27 - When you are finished using; Managing Node Power via an In-Band Power Interface; Power Control; The selected node’s name displays in the; Node

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 19 5. When you are finished using Remote Console , close the browser window. 6. Repeat the steps in this section to connect to and manage other nodes via in-band KVM interfaces. Managing Node Power via an In-Band Power In...

Page 28 - Managing Power to an IPMI Server Node

20 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. In the Available list, select the power interface through which you want to perform power control for the node, and then click Add to move the interface to the Selected list. 6. Click the Operation drop-down arrow, and select Power On , Power Off ...

Page 29 - Disconnect from a Node; Node Views; Tree View

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 21 7. If you selected Power On or Power Off in the Operation field and more than one interface in the Selected list, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (...

Page 30 - Custom View; Select a Custom View

22 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE • Nodes are arranged alphabetically by name. • Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse each grouping. • Click the Expand Tree and Collapse Tree icons in the toolbar at the top of the screen to ex...

Page 31 - Add Custom View; Edit Custom View

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 23 Add Custom View 1. Click the Nodes tab. 2. On the Nodes menu click Change View, and then click Create Custom View . The Custom View screen appears. 3. In the Custom View panel, click Add . The Add Custom View window ap...

Page 32 - Delete Custom View; Node Sorting Options

24 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. Type a new name for the custom view in the Enter new name for custom view field, and then click OK . The new view name appears in the Name field in the Custom View screen. 6. If you want to add more categories to the custom view, click the Categor...

Page 33 - Power Control for Nodes; Single Interface Power Control

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 25 Power Control for Nodes Single Interface Power Control You can quickly select the power operation you want to perform on a specific power control interface by using the interface’s right-click menu. 1. In the Nodes tre...

Page 34 - Single Node Power Control

26 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Single Node Power Control You can power on, power off, cycle power, and perform graceful shutdown to a single node that has an associated power interface. 1. Click the Nodes tab. 2. Select the node that you want to perform power control on. 3. On the...

Page 35 - Node Group Power Control

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 27 Node Group Power Control You can power on, power off, cycle power, and perform graceful shutdown for all nodes in a node group that has associated power interfaces. This might be useful if you needed to power down all ...

Page 36 - Node Chat

28 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Chat Chat provides a way for users connected to the same node to communicate with each other. You must be connected to a node to start a chat session for that node. Only users on the same node will be able to chat with each other. To engage in a...

Page 37 - About Searching for Nodes; Change My Profile, Set Search Preference; To search for nodes

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 29 About Searching for Nodes The CC-SG Search function allows you to search for nodes that match your search terms. CC-SG offers two search types, Filter by Search Results and Find Matching String . • Filter by Search Res...

Page 38 - Supported Wildcards for Node Search; Filter by Search Results; ILDCARD; Solaris1; Locates

30 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Supported Wildcards for Node Search These wildcards are supported when you have Filter by Search Results set as your search preference in My Profile. Please refer to Change My Profile, Set Search Preference for additional information on search prefer...

Page 39 - Change My Profile; Change Your Password; If you see a

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IRECTOR C LIENT 31 Change My Profile My Profile allows you to change your CC-SG password and email address, adjust the CC-SG display’s font size, and set your default search type preference. You can also view information about how long y...

Page 41 - Click a node in one of the node lists in the left panel (; All Nodes; Recent; tab at the top of the

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 33 Chapter 4: Connecting to and Using Nodes Via the CC-SG Access Client In the CC-SG Access Client, you can connect to nodes through their associated interfaces. Each node has a Node details screen, which lists all associat...

Page 42 - Connect to a Node via an Out-of-Band Serial Interface; When you are finished using RSC to manage the port, on the RSC

34 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Out-of-Band Serial Interface 1. Select the node you want to connect to and manage in one of the node lists in the left panel. The Node details screen appears. Figure 30 Node Profile Screen—Out-of-Band Serial Interface 2. In t...

Page 45 - details screen appears.; The HP; applet launches. When the applet loads, you have KVM access to

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 37 7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node ex...

Page 46 - Managing an iLO/RILOE Power Interface; Control power for all interfaces of a single node:

38 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Managing an iLO/RILOE Power Interface Please refer to Power Control for Nodes for additional information on managing power interfaces. Note : Nodes of an iLO/RILOE device are powered on/off and recycled directly. Nodes connected to Raritan Dominion d...

Page 47 - Control power for all or selected interfaces in a node group

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 39 5. Click the Operations drop-down arrow, and select On , Off , Cycle , or Graceful Shutdown from the list. 6. If you selected multiple interfaces, type the number of seconds, from 0-120, that should elapse between interf...

Page 48 - Node Lists; All Nodes List; Search for Nodes; Favorite Nodes List; Add a Node to Favorites

40 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Lists The left panel of the CC-SG HTML Client contains several ways to locate nodes. There are three lists that offer different views of the nodes: All Nodes , Favorites and Recent . In each list, you see icons that show the status of each node....

Page 49 - Sort Nodes in Favorites; Delete a Node from Favorites

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 41 Sort Nodes in Favorites You can change the order in which nodes are listed in the Favorites tab. 1. Click the Favorites list in the left panel. Figure 39 Favorites List 2. Click Sort . The Sort Favorites window appears. ...

Page 50 - Recent Nodes List; Clear the Recent Nodes List; Custom Views; Add a new custom view

42 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Recent Nodes List The Recent list displays the ten nodes you have most recently accessed by clicking the node name in any list. Each node you visit is added to the top of the Recent list. Clear the Recent Nodes List 1. Click the Recent list in the le...

Page 52 - Supported Wildcards; Locates Solaris1, and SolarisN, but not Solaris1Z

44 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 2. Click the View Name drop-down arrow and select the custom view you want assign as a system-wide default view. 3. Check the System View checkbox, and then click Save . All users who log in to CC-SG will see the All Nodes list sorted according to th...

Page 53 - My Profile; Strong passwords are required; Change Your Email Address

C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 45 My Profile The My Profile tab allows you to change your password, email address, and default node list. Change Your Password The Change Password section of My Profile allows you to change your CC-SG password. 1. Click th...

Page 55 - Chapter 5: Generating Reports; Active Nodes Report

C HAPTER 5: G ENERATING R EPORTS 47 Chapter 5: Generating Reports You can generate reports only from the Director Client, not from the Access Client. Note : In all reports, use CTRL+click to deselect a highlighted row. Active Nodes Report The Active Nodes report displays ports that are currently in ...

Page 56 - User Data Report; Report Navigation Features; Sort report data

48 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE User Data Report The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Phone field you can see user dial back telephone number. Form Enabled field you...

Page 57 - Appendix A: Keyboard Shortcuts; PERATION; Refresh

A PPENDIX A: K EYBOARD S HORTCUTS 49 Appendix A: Keyboard Shortcuts The following keyboard shortcuts can be used in the Java-based Director Client. O PERATION K EYBOARD S HORTCUT Refresh F5 Print panel Ctrl + P Help F1 255-80-3100