Raritan 5.0.3 - Manuals

Contents v Tools Options ................................................................................................................................... 110 General Options (RRC Only)........................................................................................................... 113 C...

7 Raritan Multi-Platform Client (MPC) and Raritan Remote Client (RRC) are graphical user interfaces for the Raritan Dominion KX and IP-Reach product lines, providing remote access to target servers connected to Raritan KVM over IP devices. Non-Windows users must use Raritan Multi-Platform Client, an...

Minimum System Requirements 8 Minimum System Requirements The minimum system requirements for the Raritan Multi-Platform Client and Raritan Remote Client are: • CPU Speed: 1.0 GHz • RAM: 512 Mbytes Note: Running the client software on system configurations below either of these specifications may im...

Chapter 1: Introduction and Installation 9 Although no actual problems have occurred when Java caching is turned on, some non-impacting Java exceptions have occurred with the caching turned on. Generation of these Java-exceptions can appear in the Java Applet Console window, and may degrade performa...

Chapter 1: Introduction and Installation 11 a. From the Temporary Files Settings dialog, click the Delete Files button. The Delete Temporary Files dialog opens: b. Click OK. MPC Supported Browsers MPC supports the following browsers: • Internet Explorer 6 and 7 • Firefox® 1.5 and 2.0 • Mozilla® 1.7 ...

Chapter 1: Introduction and Installation 13 Most users access RRC via Internet Explorer, while other users, particularly those operating over a modem connection, invoke RRC standalone. Both options are detailed below. Modem use is not supported with Raritan's Dominion KX101. Launching RRC from a Web...

Raritan Remote Client (RRC) 16 Removing RRC from the Browser Cache To remove RRC from your browser cache for any reason, follow the standard procedure for your Web browser software. Directions for Internet Explorer v6.0: 1. If you have used RRC recently, exit all instances of Internet Explorer, and ...

Chapter 1: Introduction and Installation 17 Installing and Launching Standalone RRC Note: This step is optional. IP-Reach or Dominion can be accessed from a Remote PC either by installing RRC software or by launching RRC via Web browser. Accessing IP-Reach or Dominion via Web browser does not requir...

18 In This Chapter Window Layout .......................................................................................... 18 Connection Profiles ..................................................................................... 19 Connection Info....................................................

Chapter 2: Operation 19 RRC Interface The RRC window is almost identical to the MPC window. Connection Profiles Connection profiles store important information about your Raritan device, such as IP address, custom TCP ports, preferred compression settings, and custom security keys. A profile is requ...

Chapter 2: Operation 21 ƒ IP Address: Type the IP Address assigned to your Raritan device. ƒ Name: Type the name assigned to your Raritan device during initial setup. ƒ DNS: Type the Domain Name Server (DNS) name. Use this option if you have a DNS server to resolve a DNS name to the IP Address assig...

Connection Profiles 22 ƒ Phone Number. Include any additional codes that MPC or RRC should dial to establish a connection, such as country codes, area codes, or outside line access codes. ƒ Modem. Select the modem (as configured in Windows) from the drop-down list that MPC or RRC should use to dial ...

Chapter 2: Operation 27 ƒ Progressive Update increases the usability in constrained bandwidth environments. When Progressive Update is enabled, IP-Reach or Dominion initially sends an image of the remote desktop at lower color depths, and then provides higher color depth images as bandwidth allows. ...

Chapter 2: Operation 29 2. Select Modify Profile. The Modify Connection window opens: 3. Update the fields as appropriate. 4. Click OK. Deleting Profiles ¾ To delete a profile in MPC or RRC: 1. Select the device with a profile in the Navigator and right-click on it. 2. Select Delete Profile. 3. When...

Connection Profiles 30 Establishing a New Connection Note: Depending on your version of the JRE, you might receive a certificate message when using the MPC standalone application to access a Dominion KX II device. You have to accept the certificate in order to establish the connection. Double-click ...

Chapter 2: Operation 31 Closing a Remote Connection To close the IP-Reach or Dominion connection, select the device in the Navigator and right-click on it. Select Disconnect from the shortcut menu. To exit MPC or RRC completely, on the Connection menu, click Exit. Note: RRC client PC can support onl...

Connection Info 32 The following information is displayed about the current connection: • Device Name. The name of your Dominion or IP-Reach device. • IP Address. The IP Address of your Dominion or IP-Reach device. • Port. The KVM Communication TCP/IP Port used to access the target device. • Data In...

Chapter 2: Operation 33 Navigator The MPC and RRC Navigator panels provide a tree view of every known Raritan device so you can access all Raritan networked appliances for which a connection profile exists and/or all Raritan devices automatically identified on the network. Note: Automatic Raritan de...

Navigator 34 Each device entry in the Navigator provides two icons to communicate network status and connection profile information. A connection profile is generally created by an MPC or RRC user in order to store personalized information about specific devices (please see the section Creating Prof...

Chapter 2: Operation 35 Connected (green) Available for connection Unavailable (no device connected, or access is blocked) In use by another (may be unavailable depending on permissions) Note: Blank port names are displayed as 'Unnamed.' If you make a port name blank, it will revert to this default ...

Navigator 36 Display and Sorting Options To better organize your view of all ports, use the Show and Sort options. Please note that you do not need an open connection to a target to Show and Sort targets in the Navigation panel. Showing Ports In MPC and RRC, you can select which ports to view in the...

Chapter 2: Operation 37 Note: These settings are saved from session to session. Sorting Ports Use the Sort options on the View menu to organize KX port information; sort ports by channel number, channel name, or channel status. Sort by Channel Number When sorted by channel, ports are listed numerica...

Chapter 2: Operation 41 Sort by Status Ports are sorted in the following order: • Active Channels • Busy Channels • Available Devices • Unavailable Devices

Chapter 2: Operation 43 MPC Navigator Tabs MPC tabs at the base of its Navigator pane. These tabs allow you to change how you display devices. Click the View By Name tab to sort the list alphabetically by name, or click the View By IP tab to sort the list numerically by IP address. Please note that ...

Chapter 2: Operation 45 Button Button Name Function Scaling Increases or reduces target video size so you can view the entire contents of the target server window without using the scroll bar. Show / Hide Navigator Toggles Navigator panel from visible to hidden. Refresh Navigator Forces a refresh of...

Toolbars and Shortcuts 48 ¾ To view the window for a target server: Click the button for the appropriate connected target server. The window for the corresponding port is brought forward, and the button for the selected port is highlighted. Note: When you click a button that is already highlighted, ...

Chapter 2: Operation 49 Status Bar The Status Bar displays session information about your connection to a Raritan IP-Reach or Dominion unit. • Video Sensing Status / Path Indicator: indicates the occurrence of video sensing, during connections to target KVM Server ports. • Bandwidth Usage Indicator:...

Remote KVM Console Control 50 Diagram Key Video Sensing Status/Path Indicator Bandwidth Usage Indicator Security Indicator Concurrent Connections Indicator Lock Key Indicators Remote KVM Console Control Once you establish a connection with a Raritan IP-Reach or Dominion KX device, that unit's icon i...

Chapter 2: Operation 51 Choose one of the following options to establish a remote KVM console connection: • Double-click on the KVM port you want to control - this method closes any previous connection before connecting to the new port • Right-click on the port and select Switch from the shortcut me...

Chapter 2: Operation 53 Windows Key and Keyboard Shortcuts in MPC Windows Key and the Start Menu When running MPC on a Windows JRE 1.4.2_x platform, if you press the Windows Key to display the Start Menu, the Start Menu will only appear on the Client machine, the key is not sent to the Target device...

Single Mouse Mode / Dual Mouse Mode 54 Single Mouse Mode / Dual Mouse Mode When remotely viewing a target server that uses a pointing device, you will see two mouse pointers in the Remote Desktop. When your mouse pointer lies within the Remote Desktop area of MPC or RRC, mouse movements and clicks a...

Chapter 2: Operation 57 Screen Modes Full Screen / Target Screen Resolution Besides a standard view, MPC and RRC provide a Full Screen view and a Scaling option, which increase the Remote Desktop Area, making viewing the target video easier. In MPC, this option is called Target Screen Resolution mod...

Chapter 2: Operation 61 Scaling Scaling your target window size allows you to view the entire contents of the target server window. This feature increases or reduces the size of the target video to fit the MPC/RRC window size and maintains aspect ratio, so that you see the entire target server deskt...

Chapter 2: Operation 63 Keyboard Handler RRC sends all keystroke combinations to the target system with the following exceptions: • CTRL+ALT+DEL - Reboots the computer; the sequence is sent to the local system and the Windows Security (Task Manager, Shutdown, etc.) dialog is displayed. • CTRL+Num Lo...

Keyboard Handler 64 Keyboard Macros IP-Reach or Dominion's Keyboard Macro feature ensures that keystroke combinations intended for the target server are sent to, and interpreted only by, the target server. Otherwise, they might be interpreted by the computer on which MPC or RRC is running. Raritan s...

Chapter 2: Operation 67 4. Click OK to save the macro, or Cancel to close the window without saving. Click Clear to clear all field and start over. When you click OK, the Keyboard Macros window appears, listing the new keyboard macro. 5. Click Close to close the window.

Chapter 2: Operation 69 Connection and Video Properties The IP-Reach and Dominion dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints. The IP-Reach and Dominion units optimize KVM output not only for LAN use, but also for WAN and dialup use. These ...

Keyboard Handler 70 2. Update the settings in the Compression tab.

Chapter 2: Operation 73 Video Settings Video settings can be refreshed in several ways: • Using Video > Refresh Screen • Directing IP-Reach or Dominion to automatically detect the video settings (Video > Auto-sense Video Settings) • Using the Color Calibration (on page 80) command to calibrate...

Keyboard Handler 74 2. Update the desired settings:

Chapter 2: Operation 79 • Best possible video mode: IP-Reach or Dominion will perform the full Auto Sense process when switching targets or target resolutions. Selecting this radio button will cause IP-Reach or Dominion to calibrate the video for the best image quality. • Quick sense video mode: Sel...

Chapter 2: Operation 81 Tip: You can also specify automatic color calibration using Tools > Options. Refer to General Options (see "Tools Options" on page 110) for more information. Keyboard Type (MPC Only) MPC will not auto-detect the type of keyboard you use, so you must specify your ke...

84 In This Chapter Overview ..................................................................................................... 84 Prerequisites for Using Virtual Media....................................................... 87 Using Virtual Media ......................................................

Chapter 3: Virtual Media 85 Virtual media extends KVM capabilities by enabling target servers to remotely access media from the client PC and network file servers. With this feature, media mounted on the client PC and network file servers is essentially mounted virtually by the target server. The ta...

Chapter 3: Virtual Media 87 Prerequisites for Using Virtual Media The following conditions must be met in order to use virtual media: Device Permissions • For user (s) requiring access to the virtual media, port permissions must be set to allow virtual media access. Client PC • Certain virtual media...

Using Virtual Media 88 Using Virtual Media With the Dominion KX II virtual media feature, you can mount up to two drives (of different types). These drives are accessible for the duration of the KVM session. For example, you can mount a specific CD-ROM, use it, and then disconnect it when you are do...

Chapter 3: Virtual Media 89 Connecting to Virtual Media For Local Drives This option mounts an entire drive; the entire drive is mounted virtually onto the target server. Use this option for hard drives and external drives only; it does not include network drives, CD-ROM, or DVD-ROM drives. This is ...

Connecting to Virtual Media 90 4. Click Connect. The media will be mounted on the target server virtually. You can access the media just like any other drive Conditions when Read-Write is not Available Virtual media read-write is not available in the following situations: • For all hard drives. • Wh...

Chapter 3: Virtual Media 91 b. Select the drive from the Local CD/DVD Drive drop-down list. All available internal and external CD and DVD drive names will be populated in the drop-down list. c. Click Connect. 3. For ISO images: a. Select the ISO Image option. Use this option when you want to access...

Disconnecting Virtual Media 92 Disconnecting Virtual Media ¾ To disconnect the Virtual Media drives: • For local drives, select Virtual Media > Disconnect Drive • For CD-ROM, DVD-ROM, and ISO images, select Virtual Media > Disconnect CD-ROM/ISO Image Note: In addition to disconnecting the Virt...

Chapter 3: Virtual Media 93 Note: This feature is only required when using virtual media to access file server ISO images. Use the Dominion KX II Remote Console File Server Setup page to designate the files server(s) and image paths that you want to access using Dominion KX II Virtual Media. File se...

File Server Setup (File Server ISO Images Only) 94 3. Check the Selected checkbox for all media that you want accessible as virtual media. 4. Click Save. All media specified here will now be available for selection in the Map Virtual Media CD/ISO Image dialog. ¾ To cancel without saving: Click Cance...

95 Note: MPC users must belong to the administrator group in order to receive administrative permissions. MPC uses one permission: administrator or normal user. It is only when the user belongs to the ADMIN group that they have access to the backup/restore/restart type functions (regardless of any d...

Upgrading Device Firmware 96 Upgrading Device Firmware To update a device's firmware, first connect to the device. Highlight the device's icon in the MPC Navigator, and click on the Tools menu, click Update and then click Update Device to perform firmware upgrades. MPC / RRC will prompt you to locat...

Chapter 4: Administrative Functions 97 Restarting Device Select the device in the MPC Navigator. On the Tools menu, click Restart Device. Backing Up Device Configuration To download the IP-Reach or Dominion KX device configuration to your local computer, first select the device in the MPCRRC Navigat...

Backup and Restore (Dominion KX II only) 98 Backup and Restore (Dominion KX II only) In addition to using backup and restore for business continuity purposes, you can use this feature as a time-saving mechanism. For instance, you can quickly provide access to your team from another Dominion KX II, b...

Chapter 4: Administrative Functions 99 ¾ To backup the entire system (both user and device configuration): 1. Select Tools > Backup All. The Backup All dialog opens: 2. Navigate to the desired directory and give the backup file a name. (Backup files have an extension of .rfp). 3. Click Save. A me...

Chapter 4: Administrative Functions 101 • Full Restore. A complete restore of the entire system; generally used for traditional backup and restore purposes. • Protected Restore. Everything is restored except device-specific information such as serial number, MAC Address, IP Address, name, port names...

Broadcast Port 102 Broadcast Port By default, all Raritan devices send data through Port 5000. This network traffic includes MPC's and RRC's auto-discovery broadcast. In the case of conflicts, or to deal with firewall issues, you may want to use a different broadcast port. To change the auto-discove...

Chapter 4: Administrative Functions 103 Remote Power Management MPC and RRC can manage AC Power to associated targets when used with a properly configured Raritan Remote Power Control Strip (RPC Strip). RRC provides three options for the remote power management of targets: Power On, Power Off, and C...

Import/Export Keyboard Macro Definitions 106 b. If the import fails, an error dialog will open and will display a message regarding why the import failed. Select OK to continue the import without importing the macros that cannot be imported or select Cancel to close the dialog and stop the import pr...

Launching Administrator and Diagnostic Interfaces 108 b. If during the import process the number of allowed, imported macros is exceeded, the following dialog will open. Click OK TO attempt to continue importing macros or click Cancel to stop the import process. The macros will then be imported. If ...

Chapter 4: Administrative Functions 109 Diagnostic Interface (excluding Dominion KX II) To access the device's diagnostic console by double clicking on the Diagnostic icon at the bottom of the target list. Scroll down the Navigator list of all the targets associated to a specific device (you may hav...

Tools Options 110 Tools Options The Options available in the Tools menu provide settings for customization of scroll borders, mouse mode settings, hotkey configuration, keyboard type, broadcast port, and logging. ¾ To configure the general options: 1. Select Tools > Options. The Options screen op...

Chapter 4: Administrative Functions 111 4. Check the Display single cursor mode instructions check box if you wish to see the following instructions when entering single cursor mode: 5. Check the Automatic Color Calibration check box to enable automatic color calibration. This option is available fo...

Tools Options 112 8. For advanced options, open the Advanced tab: 9. KVM Switch OSUI Hot Key. Select the hotkey to use when switching between target server displays. 10. For the Broadcast Port, type the broadcast port number in the Port field if you want to use a port other then 5000. 11. Check the ...

115 This section guides you through installation and initial launch of the standalone MPC application for various operating systems. Raritan recommends that you launch only one standalone MPC session at a time. Launching more than one standalone MPC session on the same client at the same time may ca...

Windows 116 Windows Checking JRE Version in Windows 1. Click on the Windows Start button at the bottom left of your screen and click Control Panel. In the upper left corner of the screen, you may see a panel named Control Panel with the option Switch to Classic View or Switch to Category View. For e...

Chapter 5: Installing and Launching Standalone MPC 117 3. After the initial screen loads, click Next. 4. Select the directory where you want to install MPC and click Next. Click Browse to navigate to a non-default directory.

Windows 118 5. After the progress bars have moved across the screen, click Next. 6. On the Shortcut screen, choose a shortcut location, determine who should have the shortcut, and whether you want the shortcut on the desktop. When finished, click Next.

Chapter 5: Installing and Launching Standalone MPC 119 7. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of generating an automatic installation script. Click Done to close the Installation window. Launching MPC in Windows 1...

Linux 120 2. Double-click on the desired device to establish a connection, type your Username and Password and click OK to log on. Please refer to Chapter 2: Operation for additional operation instructions. Linux Checking JRE Version in Linux 1. In a graphical environment, launch a terminal window. ...

Chapter 5: Installing and Launching Standalone MPC 121 e. These commands can either be typed at the terminal each time you login, or you can add it to your .bashrc for bash shell or .cshrc for csh or tcsh so that each time you login, the PATH is already set. Please refer to your shell documentation ...

Linux 124 9. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of generating an automatic installation script. Click Done to close the Installation window. Launching MPC in Linux 1. Open a terminal window and change directories...

Chapter 5: Installing and Launching Standalone MPC 125 2. Type ./start.sh and press ENTER to launch MPC. 3. Double-click on the desired device to establish a connection, type your Username and Password and click OK to log on. Please refer to Chapter 2: Using MPC for additional operation instructions...

Solaris 128 10. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of generating an automatic installation script. Click Done to close the Installation window. Launching MPC on Sun Solaris 1. Open a terminal window and change to...

Chapter 5: Installing and Launching Standalone MPC 129 2. Type ./start.sh and press ENTER to launch MPC. 3. Double-click on the desired device to establish a connection, type your Username and Password and click OK to log on. Please refer to Chapter 2: Using MPC for additional operation instructions...

Chapter 5: Installing and Launching Standalone MPC 133 Launching MPC in Mac OSX 1. Open a Finder window and navigate to the directory where you installed MPC (default location: /Applications/Raritan/Raritan MPC/4.40.1.7). 2. Double-click on the desired device to establish a connection, type your Use...

Modem Connectivity 134 5. Set suid bit to pppd chmod u+s /usr/sbin/pppd (/usr/bin/pppd depending on the location of pppd) 6. Assign users to the uucp group a. /usr/sbin/usermod -G {existing groups for user1},uucp user1 b. /usr/sbin/usermod -G {existing groups for user2},uucp user2, etc. 7. When logg...

135 Intelligent Mouse Synchronization, available on the Mouse drop-down menu in Dominion KX units, automatically resynchronizes mouse cursors during moments of inactivity. For this to work properly, the following conditions should be met: • Active Desktop should be disabled on the target. • No windo...

136 The following table identifies the special characters that can be used in MPC: Character Description Character Description ! Exclamation point : Colon " Double quote ; Semi-colon # Pound sign = Equal sign $ Dollar sign > Greater than sign % Percent sign ? Question mark & Ampersand @ A...

137 A Activity Log • 101 Administrative Functions • 95 Administrator Interface • 108 Automatic Mouse Synchronization • 56 Auto-Scroll • 62 B Backing Up Device Configuration • 97 Backing Up User Configuration • 97 Backup and Restore (Dominion KX II only) • 98 Broadcast Port • 102 C Changing a Passwor...