QLogic FIRMWARE VERSION 7.4 - Manuals

Page 2 - Document Revision History

Page ii 59060-05 A S QLogic Fibre Channel Switch Event Message Guide © 2008 QLogic Corporation. All Rights Reserved Worldwide. First Published: April 2004 QLogic Corporation, 26650 Aliso Viejo Parkway, Aliso Viejo, CA 92656, (800) 662-4471 or (949) 389-6000 Information furnished in this manual is be...

Page 3 - Table of Contents; Introduction

59060-05 A Page iii Table of Contents 1 Introduction Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Technical Support . . . ....

Page 4 - Notes

Page iv 59060-05 A QLogic Fibre Channel Switch Event Message Guide S Notes

Page 5 - Section 1; Intended Audience; The Fibre Channel Standards are available from:

59060-05 A 1-1 1 Introduction This manual describes the alarm messages for QLogic Fibre Channel switches. This manual is organized as follows: Section 1 describes the intended audience, related materials, and technical support. Section 2 describes event logging concepts, including definitions of...

Page 6 - Technical Support; Visit the QLogic support Web site listed in; Availability; , you may choose Electronic-Based Training or schedule an

1 – Introduction Technical Support 1-2 59060-05 A S Technical Support Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized main...

Page 7 - Contact Information; North American Region

1 – Introduction Technical Support 59060-05 A 1-3 A Contact Information Support Headquarters QLogic Corporation4601 Dean Lakes BoulevardShakopee, MN 55379USA QLogic Web Site www.qlogic.com Technical Support Web Site http://support.qlogic.com Technical Support Email [email protected] Technical Train...

Page 9 - Events and Event Logging; Understanding Severity Levels; Events are classified by the following severity levels:; Severity Level

59060-05 A 2-1 2 Events and Event Logging Messages originate from the switch, from Enterprise Fabric Suite 2007, or from the QuickTools web applet in response to events that occur in the fabric. This chapter describes the following topics: Understanding Severity Levels Displaying Events using th...

Page 10 - Displaying Events using the Event Browser

2 – Events and Event Logging Displaying Events using the Event Browser 2-2 59060-05 A S Displaying Events using the Event Browser Both Enterprise Fabric Suite 2007 and QuickTools have an event browser that displays a list of events generated by the switches in the fabric and by the applications them...

Page 11 - In the CLI, each message has the following format:; Component

2 – Events and Event Logging Displaying the Events Using the Command Line Interface 59060-05 A 2-3 A In the CLI, each message has the following format: [ordinal][time_stamp][severity][source][message_ID][message_text] Here is a sample of an informative-level message from the Switch source: [1][Wed M...

Page 12 - Configuring the Event Log

2 – Events and Event Logging Configuring the Event Log 2-4 59060-05 A S Configuring the Event Log You can customize what events are recorded in the switch event log using the Set Log command. With the Set Log command, you can filter the events to be recorded by component, specific ports, and severit...

Page 13 - Configuring Port Alarm Thresholds; Port Threshold; Enterprise Fabric Suite 2007 User Guide

2 – Events and Event Logging Configuring Port Alarm Thresholds 59060-05 A 2-5 A Configuring Port Alarm Thresholds You can configure the switch to generate alarms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window, and finally enabl...

Page 15 - Event Messages; Fault Events; AC power may be unplugged or switched off.

59060-05 A 3-1 3 Event Messages This section lists event messages from the command line interface and Enterprise Fabric Suite 2007 in message ID sequence by the following severity levels: Fault Events Alarm Events Critical Events Warning Events Informative Events You can look up a message ...

Page 18 - Alarm Events

3 – Event Messages Alarm Events 3-4 59060-05 A S Alarm Events An alarm event requires action before you can proceed any further. The following lists each alarm event ID numbers and message displayed, and provides a description of the meaning of the message and recommended action to take. (A1000.000F...

Page 19 - Contact your authorized maintenance provider.

3 – Event Messages Alarm Events 59060-05 A 3-5 A (A1003.0010) (Segmenting, zoneset zone_set_name not defined) Meaning: In non-interop mode, there is a conflict in the zoning configuration, causing the Inter-Switch Link (ISL) to isolate. The zone set is not found within the local zoning data base whi...

Page 22 - but a response was not received.

3 – Event Messages Alarm Events 3-8 59060-05 A S (A1003.002A) (No response received from switch with domain ID domain_ID) Meaning: A Staged Fabric Configuration (SFC) frame was sent to the switch given by domain_ID , but a response was not received. Action: Check the status of the remote switch at t...

Page 24 - A remote switch sent a merge request that was not understood.

3 – Event Messages Alarm Events 3-10 59060-05 A S (A1003.0038) (Merge failed, Total zones in zonesets limit would be exceeded.) Meaning: A fabric merge failed because the total number of zones in zone sets exceeds the zoning database limit. Action: Remove zones either from the local switch or the re...

Page 25 - Correct the member type.; being sent to remote switch on save, not supported in this mode); Enable Interop mode or change the zone membership type.; segment due to switches that do not support this zone member type); Edit the port group to include the local switch worldwide name.

3 – Event Messages Alarm Events 59060-05 A 3-11 A (A1003.0040) (Zone Member type member_type unsupported.) Meaning: An invalid zone member type was discovered in a zone. ACL hard zone membership must be defined by domain_ID and port number. Action: Correct the member type. (A1003.0041) (Zoning objec...

Page 26 - group members; Check the status of the remote switch.

3 – Event Messages Alarm Events 3-12 59060-05 A S (A1003.004F) (No Zone Merge Response) Meaning: A merge request was sent out to all switches in the fabric but a response was not received from at least one switch. Action: Check other switches in fabric to determine why a response was not sent. (A100...

Page 27 - not already in progress or fabric will be inconsistent)

3 – Event Messages Alarm Events 59060-05 A 3-13 A (A1003.0058) (Active ZoneSet zone_set no longer in database, please deactivate zoneset if not already in progress or fabric will be inconsistent) Meaning: A zone set with the same name as the current active zone set no longer resides in the zoning da...

Page 28 - Examine the fabric and correct the zone membership.

3 – Event Messages Alarm Events 3-14 59060-05 A S (A1003.0069) (Failing remote zoning configuration, invalid zone data received) Meaning: Zoning activation failed because the switch detected invalid zoning data that is not supported in the local interop mode. Action: Check your zoning configuration ...

Page 29 - Change the domain ID so that it is unique in the fabric.

3 – Event Messages Alarm Events 59060-05 A 3-15 A (A1004.000C) (Eport Isolating due to Domain ID Locked, Domain ID unavailable) Meaning: An E_Port isolated because the requested domain ID matches another in the fabric, and assigning an alternative is prohibited by the domain ID Lock parameter. Actio...

Page 30 - An E_Port isolated because of invalid attachment.

3 – Event Messages Alarm Events 3-16 59060-05 A S (A1004.0013) (Eport Isolating due to all switches incapable of becoming Principal Switch) Meaning: An E_Port isolated because the principal priority on all switches is set to 254. Action: Configure one of the switches to be the principal switch by ch...

Page 31 - to connect to remote switch); Change the port type on the remote switch to G_Port or GL_Port.

3 – Event Messages Alarm Events 59060-05 A 3-17 A (A1004.0026) (Configured Domain ID domain_ID not available and Domain ID is locked on this switch) Meaning: An attempt was made to connect a switch to a fabric with a conflicting domain ID, and the domain ID could not be reassigned. Action: Change th...

Page 34 - Investigate the remote switch for connection problems.

3 – Event Messages Alarm Events 3-20 59060-05 A S (A1004.0049) (Eport Isolating due to Remote inactive) Meaning: The remote switch is unresponsive, and the link has not been brought up. The port will be isolated because the remote switch failed to respond. Action: Investigate the remote switch for c...

Page 35 - verify MS security configuration); Verify the MS group configuration.; member will be ignored); Examine the fabric connections and zoning definitions.

3 – Event Messages Alarm Events 59060-05 A 3-21 A (A1004.0056) (Blade compromised due to internal data link failure (SET)) Meaning: An I/O blade has been compromised due to failure of its internal data link to the CPU blade. Action: Contact your authorized maintenance provider. (A1004.0057) (Blade n...

Page 36 - the switch is hardreset)

3 – Event Messages Alarm Events 3-22 59060-05 A S (A1005.000E) (Configuration error, can't extend credit on loop capable ports. Extended credit not granted for port: port_number) Meaning: Loop ports cannot borrow credits from the credit pool. Action: Change the port type to G_Port or F_Port. (A1005....

Page 38 - IOStreamGuard Enabled); Reconfigure the port to be compatible with the port hardware.

3 – Event Messages Alarm Events 3-24 59060-05 A S (A1005.0042) (Target device port_address attached to port port_number with IOStreamGuard Enabled) Meaning: The target device is attached to a port with IO StreamGuard enabled. Action: Disable I/O StreamGuard on the port. (A1005.0045) (Configured port...

Page 41 - functioning normally.

3 – Event Messages Alarm Events 59060-05 A 3-27 A (A1005.005E) (Canceling Services edit mode as a result of a CPU switchover) Meaning: A CPU blade switchover occurred while a services edit session was in progress. The edit session was canceled. Action: Reopen the services edit session. (A1005.005F) ...

Page 43 - activate this version of firmware); address on interface interface)

3 – Event Messages Alarm Events 59060-05 A 3-29 A (A1005.006D) (Unable to synchronize with NTP server) Meaning: The switch was unable to synchronize its time clock with the Network Time Protocol (NTP) server. Action: Confirm that the NTP service and NTP client are enabled. Confirm that the NTP serve...

Page 45 - Open another Ipsec Edit session.

3 – Event Messages Alarm Events 59060-05 A 3-31 A (A1005.0099) (Canceling IPsec edit mode as a result of a CPU switchover) Meaning: A CPU switchover occurred while an Ipsec Edit session was in progress. The edit session was canceled. Action: Open another Ipsec Edit session. (A1005.0101) (ipv6: dupli...

Page 46 - None; Binding is enabled, failing security checks); Check the security configuration on the remote switch.

3 – Event Messages Alarm Events 3-32 59060-05 A S (A1006.0006) (Zoning conflict, device_WWN and device_WWN do not share an ACL hard zone, but device_WWN share a soft zone) Meaning: The named zone members cannot communicate because they are members of different ACL hard zones. Action: Place both zone...

Page 48 - Edit the ISL group to include the local switch.; authorized to login, verify MS security configuration); The port cannot login with the current security configuration.

3 – Event Messages Alarm Events 3-34 59060-05 A S (A1007.000E) (Security: Auth challenge received from WWN port_WWN, not Authorized to join) Meaning: A challenge authentication frame was received from a remote switch, but the local switch does not have an entry for itself within the active security ...

Page 49 - Check the security configuration.

3 – Event Messages Alarm Events 59060-05 A 3-35 A (A1007.0013) (Response from address FC_address, lacks authentication, discarding) Meaning: A response received on the indicated port lacked Common Transport (CT) authentication. Action: Verify that the CT security configuration of the management appl...

Page 50 - Check RADIUS server configuration and the RADIUS server.; shared secret; A license key may be required for the security feature.

3 – Event Messages Alarm Events 3-36 59060-05 A S (A1007.0020) (MAX Retry count reached on CHAP Authentication Protocol Reset, failing Authentication) Meaning: A Remote Authentication Dial In Service (RADIUS) server has rejected a RADIUS authentication request. Action: Check the configuration on bot...

Page 51 - misconfiguration or security breach attempt.); Check security configuration.; disabled on local switch.; Enable or disable fabric binding on all switches.

3 – Event Messages Alarm Events 59060-05 A 3-37 A (A1007.0026) (Unable to validate Chap Response from device_WWN, possible Chap secret misconfiguration or security breach attempt.) Meaning: A Challenge Handshake Authentication Protocol (CHAP) authentication attempt failed due to failure while compar...

Page 52 - Authentication protocol in progress)

3 – Event Messages Alarm Events 3-38 59060-05 A S (A1007.002B) (Security: Chap session Negotiate Authentication failed) Meaning: The local switch received an authentication negotiate frame which failed processing. Either the payload of the frame did not match the standard layout of the frame or the ...

Page 53 - Add the device to the port binding list.

3 – Event Messages Alarm Events 59060-05 A 3-39 A (A1007.0030) (Security protocol not using chap, unable to authenticate.) Meaning: A Challenge Handshake Authentication Protocol (CHAP) negotiate frame was received that specifies an unsupported Diffie-Helmann (DH) group type. Action: Check the remote...

Page 59 - matching the installed blade)

3 – Event Messages Alarm Events 59060-05 A 3-45 A (A3014.0003) (IOn) (Blade blade_ID set Down due to the configured blade type not matching the installed blade) Meaning: The I/O blade given by blade_ID has isolated because the operational blade type does not match the configured blade type. Action: ...

Page 60 - Wait for the firmware update to complete, then retry the hot reset.

3 – Event Messages Alarm Events 3-46 59060-05 A S (A6001.0005) (Secondary CPU firmware update in progress, hotreset aborted.) Meaning: The firmware image was being updated on the secondary CPU when a hot reset was attempted. Action: Wait for the firmware update to complete, then retry the hot reset.

Page 61 - Critical Events; The fabric is already locked.

3 – Event Messages Critical Events 59060-05 A 3-47 A Critical Events Critical events are events that disrupt the administration or operation of the fabric, but do not require any action before you can proceed. The following lists each critical event and the event id number and message displayed, and...

Page 64 - Invalid user login attempt.; may take several seconds); It will take several seconds to save the large zoning database.; released automatically)

3 – Event Messages Critical Events 3-50 59060-05 A S (C) (8400.0029) (Switch) (User account_name attempted to log into switch with an incorrect password) Meaning: Invalid user login attempt. (C) (8400.002A) (Switch) (User account_name attempted to log into switch with an incorrect password) Meaning:...

Page 65 - New licenses are being installed.; configuration may have changed); The Network Time Protocol (NTP) server synchronization was lost.

3 – Event Messages Critical Events 59060-05 A 3-51 A (C) (8400.0044) (Switch) (A reset is required since a Power On Self Test (POST) has never run on these ports) Meaning: After upgrading ports, it may be necessary to reset the switch so that the POST can run on the newly licensed ports. (C) (8400.0...

Page 66 - The license upgrade was successful.; been disabled; A Telnet session has closed.; the Transparent mode configuration changes.); The SANdoctor bundle license was applied successfully.

3 – Event Messages Critical Events 3-52 59060-05 A S (C) (8400.0053) (Switch) (The switch WWN is being upgraded) Meaning: The license upgrade was successful. (C) (8400.0054) (Switch) (radius: All RADIUS servers failed to respond) Meaning: None of the Remote Authentication Dial In Service (RADIUS) se...

Page 67 - New firmware was successfully installed.

3 – Event Messages Critical Events 59060-05 A 3-53 A (C) (8400.0060) (Switch) (Warning-Illegal transparent mode configuration, primary and backup cannot be mapped to the same port. Port port_number 's backup mapping has been deleted. Meaning: When mapping TH ports to TF ports, the primary and backup...

Page 70 - The port will perform a link reset (LR) due to loss of credit issue.

3 – Event Messages Critical Events 3-56 59060-05 A S (C) (8600.000B) (PortApp) (Port: port_number) (Link reset (LR) to be performed on port port_number.) Meaning: The port will perform a link reset (LR) due to loss of credit issue. (C) (8600.0013) (PortApp) (Invalid vendor data from media device for...

Page 71 - held back until ISL up time is 5 seconds)

3 – Event Messages Critical Events 59060-05 A 3-57 A (C) (8600.001A) (PortApp) (Internal port license became available, re-starting downed internal ports) Meaning: A license has become available and ports that had been previously downed to due to unavailable licenses will be restarted. (C) (8600.001...

Page 72 - configured in the CallHome setup)

3 – Event Messages Critical Events 3-58 59060-05 A S (C) (8700.0012) (Eport) (Port: port_number) (Connection failure, fabric limited to two switches) Meaning: The switch cannot be connected to the fabric due to a license restriction. (C) (8700.0013) (Connection failure, fabric limited to two switche...

Page 74 - Warning Events; with domain ID domain_ID

3 – Event Messages Warning Events 3-60 59060-05 A S Warning Events Warning events are generally not disruptive, but are more significant than Informative-level events. The following lists the Warning events and the event ID number and message displayed, and provides an explanation of the message. (W...

Page 78 - Informative Events; inband management is disabled on port port_number)

3 – Event Messages Informative Events 3-64 59060-05 A S (W) (8F00:000E) (Link Status status) Meaning: The severity of the link status has changed. The description field will show the reason for link status. Informative Events Informative events are events that occur in the normal activities of a fab...

Page 79 - FDMI database has reached its configured limit.); A new zone set has been activated.

3 – Event Messages Informative Events 59060-05 A 3-65 A (I) (8200.0201) (mserver) (Rejecting request command:command) Meaning: A fabric zone server command was rejected for the reason detailed in the message. This can be caused by two users attempting to configure the switch or zoning database at th...

Page 80 - The session has been closed as a result of a configuration change.

3 – Event Messages Informative Events 3-66 59060-05 A S (I) (8300.0010) (Zoning) (Removing all inactive zoning objects) Meaning: All zones that were members of the previously active zone set are being removed from the zoning database. (I) (8400.0001) (Switch) (Modifying configured DomainID domain_ID...

Page 81 - A user login session has ended because of inactivity.

3 – Event Messages Informative Events 59060-05 A 3-67 A (I) (8400.002C) (Switch) (User login session session_ID user account_name has timed out) Meaning: A user login session has ended because of inactivity. (I) (8400.0036) (Switch) (Hotreset not permitted at this time, try again later) Meaning: Con...

Page 82 - The online test was canceled.

3 – Event Messages Informative Events 3-68 59060-05 A S (I) (8400.008C) (CallHome configuration has changed) Meaning: The Call Home service configuration was changed by the administrator. (I) (8400.0097) (DNS lookup for host_name failed) Meaning: The specified host name was not found on the Domain N...

Page 83 - The user has removed a fabric from the application.

3 – Event Messages Informative Events 59060-05 A 3-69 A (I) (8700.0005) (EPort) (Port: port_number) (Inter-Switch Link (ISL) Offline) Meaning: The specified E_Port is offline, possibly due to a loss of synchronization. (I) (8700.0006) (EPort) (Port: port_number) (Reinitializing port previously isola...