Promise Technology C6101SSWP000000-2 - Manuals

SuperSwap Manual 3 Key Features The following are key features of the Promise SuperSwap: Drive Types • Supports standard IDE drives (Ultra ATA, DMA, and EIDE) • Supports Ultra ATA/100 and Ultra ATA/66. ATA RAID “Hot Swap” Support • Supports Promise ATA RAID products allowing “hot swap” under RAID 1,...

SuperSwap Manual 4 Getting Started This section is designed to help prepare SuperSwap for installation into your personal computer. Please read through this chapter carefully before attempting to install SuperSwap. As a standard precaution when working with hard drives, users should backup any hard ...

SuperSwap Manual 5 Installing Drive Housing Assembly Installing SuperSwap into your PC is a simple process. There are two basic components involved: installing the housing assembly in your system; and installing a hard drive in the drive carrier. Make sure that you’re properly grounded when installi...

SuperSwap Manual 6 Figure 2-1: SuperSwap Housing Assembly Figure 2-2: SuperSwap Housing Assembly Rearview NOTE: If using the SuperSwap solely as a SLAVE device, make certain to connect the end of the IDE Cable (not to the middle) to the SuperSwap Chassis. HDD Cable Connection Power Connector Fan Key...

SuperSwap Manual 7 Removing/Installing Drives The Promise SuperSwap is designed to work with several Promise ATA RAID controllers that can support RAID 1 (SuperTrak100/66, FastTrak100/66), RAID 3 (SuperTrak100/66), or RAID 5 (SuperTrak100/66). Used with these products and RAID levels, the SuperSwap ...

SuperSwap Manual 8 with two matching sets of numbered stickers. Place one sticker on the front of the drive housing assembly and the matching numbered sticker on the front of the drive carrier. Figure 2-3: Drive Carrier Assembly LED Messages This section provides information on how to interpret LED ...

SuperSwap Manual 9 Usually dark or black, LED lights green when disk is accessed.

SuperSwap Manual 10 Troubleshooting Event: The drive status LED is red. Cause: This shows a failed drive. A failed drive may be marked as such because of power failure or media access problem (such as a bad sector which fails retry). When a drive in a fault tolerant array is determined to have faile...

SuperSwap Manual 11 Fix: Make sure that there is indeed a drive installed correctly in a drive carrier with the power and data cables properly attached. Cause: The drive is not jumpered correctly. Fix: Consult your drive manufacturer’s manual or the drive casing itself and jumper the drive for “sing...

Appendix A A-1 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to the original end user: a) the product will conform to Promise’s specifi cations; b) the product will be free from defects in material and workmanship u...

Appendix A A-2 Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly...

Appendix B B-1 Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, contact our Technical Support Staff through one of our Technical Services, making sure to provide the following information: • Product model and serial numbe...