Paradyne 9783 - Manuals

Contents iv 9783-A2-GB20-00 July 2000 8 Troubleshooting H Problem Indicators 8-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H Resetting the Unit and Restoring Communication 8-3 . . . . . . . . . . . . . . . . . . . Resetting the Unit from the Control ...

Contents v 9783-A2-GB20-00 July 2000 10 Setting Up Network Health for FrameSaver Devices H Installation and Setup of Network Health 10-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . H Discovering FrameSaver Elements 10-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H Conf...

Contents vi 9783-A2-GB20-00 July 2000 C Connectors, Cables, and Pin Assignments H Rear Panel C-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H DSL Network Interface Cable C-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

vii 9783-A2-GB20-00 July 2000 About This Guide Purpose and Intended Audience This document contains information that applies to the FrameSaver DSL 9783. Itis intended for system designers, engineers, administrators, and operators whoare familiar with the functional operation of digital data communic...

About This Guide viii 9783-A2-GB20-00 July 2000 Section Description Chapter 8 Troubleshooting. Provides device problem resolution,alarm, and other information, as well as troubleshootingand test procedures. Chapter 9 Setting Up OpenLane for FrameSaver Devices. Identifieswhere installation and setup ...

About This Guide ix 9783-A2-GB20-00 July 2000 Product-Related Documents Document Number Document Title Paradyne FrameSaver Documentation: 9000-A2-GB20 Configuring Frame Relay Service Over DSL 9783-A2-GN10 FrameSaver DSL 9783 Installation Instructions 9783-A2-GL10 FrameSaver DSL 9783 Quick Reference ...

About This Guide x 9783-A2-GB20-00 July 2000 Conventions Used Convention Used When Used Italic To indicate variable information (e.g.,DLCI nnnn). Menu selection sequence To provide an abbreviated method for indicatingthe selections to be made from a menu orselections from within a menu beforeperform...

1-1 9783-A2-GB20-00 July 2000 About the FrameSaver DSL Unit 1 This chapter includes the following: H System Overview H FrameSaver DSL Features and Benefits H FrameSaver DSL Feature Sets — Basic Features — Advanced SLV Features H OpenLane SLM System System Overview Our system solution consists of: H ...

About the FrameSaver DSL Unit 1-2 9783-A2-GB20-00 July 2000 FrameSaver DSL Features and Benefits Large-scale deployment of frame relay services over DSL-based accessnetworks is possible with the innovative FrameSaver DSL, which providesimportant advantages for frame relay service providers. H Remote...

About the FrameSaver DSL Unit 1-4 9783-A2-GB20-00 July 2000 An advanced SLM and reporting feature set can be activated on command withthe SLV key. In the base configuration, comprehensive Layer 1 and 2instrumentation allows service providers to isolate, diagnose, and correctproblems remotely from th...

About the FrameSaver DSL Unit 1-6 9783-A2-GB20-00 July 2000 FrameSaver DSL Feature Sets Depending upon the model ordered, the FrameSaver DSL unit has the basicFrameSaver frame relay and diagnostic capability, or it is enhanced withadditional SLV (Service Level Verification) reporting capability. The...

About the FrameSaver DSL Unit 1-7 9783-A2-GB20-00 July 2000 To obtain an activation certificate, provide the model number (9783), yourOpenLane system license key number, and the number of FrameSaver unitswhose SLV capability is to be activated. When you receive your certificate, it willinclude an Ac...

About the FrameSaver DSL Unit 1-9 9783-A2-GB20-00 July 2000 H Dual Flash Memory. Allows software upgrades while the unit is up andrunning. Two software loads can be stored and implemented at the user’sdiscretion. H Multiplexed Management PVCs. Provides a method of multiplexingmanagement data with cu...

About the FrameSaver DSL Unit 1-10 9783-A2-GB20-00 July 2000 H LMI Packet Capture. Provides a way of uploading data that has beencaptured in a trace file so the data can be uploaded and transferred to aNetwork Associates Sniffer for analysis, or viewed via the menu-driven userinterface. When viewed ...

About the FrameSaver DSL Unit 1-11 9783-A2-GB20-00 July 2000 OpenLane SLM System Being standards-based, the OpenLane SLM (Service Level Management)system can be used with other management applications like HP OpenView orIBM’s NetView. OpenLane includes HP OpenView adapters for integratingOpenLane fe...

2-1 9783-A2-GB20-00 July 2000 User Interface andBasic Operation 2 This chapter explains how to access, use, and navigate the menu-driven userinterface. It includes the following: H Logging On H Main Menu H Screen Work Areas H Navigating the Screens — Keyboard Keys — Function Keys — Selecting from a ...

User Interface and Basic Operation 2-2 9783-A2-GB20-00 July 2000 Logging On Start a session using one of the following methods: H Telnet session via: — An in-band management channel through the frame relay network (frame relay network service provider). — An in-band management channel through the AT...

User Interface and Basic Operation 2-3 9783-A2-GB20-00 July 2000 If your login was . . . Then the . . . Valid Main Menu appears. Begin your session. NOTE: If your login is valid, but access is denied, thereare two currently active sessions. Invalid Message, Invalid Password , appears on line 24, and...

User Interface and Basic Operation 2-4 9783-A2-GB20-00 July 2000 Main Menu Entry to all of the FrameSaver unit’s tasks begins at the Main Menu, which hassix menus or branches. The Access Level at the top of the screen only appearswhen security has been set up. ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎ...

User Interface and Basic Operation 2-5 9783-A2-GB20-00 July 2000 Screen Work Areas There are two user work areas: H Screen area – Where you input information into fields. H Function keys area – Where you perform specific screen functions. ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎ...

User Interface and Basic Operation 2-6 9783-A2-GB20-00 July 2000 Navigating the Screens You can navigate the screens by: H Using keyboard keys. H Switching between the two screen work areas using function keys. Keyboard Keys Use the following keyboard keys to navigate within the screen area: Press ....

User Interface and Basic Operation 2-7 9783-A2-GB20-00 July 2000 Function Keys All function keys (located in the lower part of the screen; see the example in Screen Work Areas on page 2-5) operate the same way throughout the screens. They are not case-sensitive, so upper- or lowercase letters can be...

User Interface and Basic Operation 2-8 9783-A2-GB20-00 July 2000 Selecting from a Menu " Procedure To select from a menu: 1. Tab or press the down arrow key to position the cursor on a menu selection, or press the up arrow key to move the cursor to the bottom of the menu list. Each menu selectio...

User Interface and Basic Operation 2-9 9783-A2-GB20-00 July 2000 Selecting a Field Once you reach the desired menu or screen, select a field to view or change, orissue a command. Press the Tab or right arrow key to move the cursor from one field to another. Thecurrent setting or value appears to the...

3-1 9783-A2-GB20-00 July 2000 Configuration Procedures 3 This chapter includes the following: H Basic Configuration — Configuration Option Areas — Accessing and Displaying Configuration Options — Changing Configuration Options — Saving Configuration Options

Configuration Procedures 3-2 9783-A2-GB20-00 July 2000 Basic Configuration Configuration option settings determine how the FrameSaver DSL Unit operates.Use the unit’s Configuration Edit/Display menu to display or change configurationoption settings. The Configuration Edit/Display menu of the FrameSa...

Configuration Procedures 3-3 9783-A2-GB20-00 July 2000 Configuration Option Areas The FrameSaver unit arrives with configured factory default settings, which arelocated in the Factory Default Configuration option area. You can find the defaultsettings for configuration options in the: H FrameSaver D...

Configuration Procedures 3-4 9783-A2-GB20-00 July 2000 Accessing and Displaying Configuration Options To access and display configuration options, load (copy) the applicableconfiguration option set into the edit area. " Procedure To load a set of configuration options for editing: 1. From the Ma...

Configuration Procedures 3-5 9783-A2-GB20-00 July 2000 Changing Configuration Options " Procedure To change configuration option settings: 1. From the Configuration Edit/Display menu, select a set of configuration options and press Enter. For example: Configuration → PVC Connections 2. Select th...

Configuration Procedures 3-6 9783-A2-GB20-00 July 2000 Saving Configuration Options When changes to the configuration options are complete, use the Save functionkey to save your changes to either the Current, Customer 1, or Customer 2configuration areas. NOTE: When changing settings, you must Save f...

4-1 9783-A2-GB20-00 July 2000 Configuration Options 4 Overview A variety of configuration options are provided, but not ordinarily required. Therecommended configuration tool for the FrameSaver DSL unit is the OpenLaneService Level Management system. This chapter includes the following: H Using the ...

Configuration Options 4-3 9783-A2-GB20-00 July 2000 Using the Easy Install Feature An Easy Install screen is provided for custom configurations, but is not requiredfor normal installation. The Easy Install feature allows minimal configuration of the FrameSaver DSLUnit. Once the unit is installed and...

Configuration Options 4-4 9783-A2-GB20-00 July 2000 Table 4-1. Easy Install Configuration Options (1 of 2) Node IP Address Possible Settings: 001.000.000.000 – 223.255.255.255, ClearDefault Setting: Clear (000.000.000.000) Specifies the IP address needed to access the node. Since an IP address is no...

Configuration Options 4-5 9783-A2-GB20-00 July 2000 Table 4-1. Easy Install Configuration Options (2 of 2) TS Access (VCI) Possible Settings: 32–255Default Setting: 0 Specifies the VCI on the network interface to be used for troubleshooting by the serviceprovider. VPI 0, VCI 35 is the default manage...

Configuration Options 4-6 9783-A2-GB20-00 July 2000 Setting Up So the Router Can Receive RIP Using the system’s standard Routing Information Protocol (RIP) feature, routinginformation is passed to the router over the management PVC, so the router canlearn routes to FrameSaver devices. The Node IP ad...

Configuration Options 4-7 9783-A2-GB20-00 July 2000 Configuration Option Tables Configuration option descriptions contained in this chapter are in menu order,even though this may not be the order in which you access each whenconfiguring the unit. The following configuration option tables are include...

Configuration Options 4-8 9783-A2-GB20-00 July 2000 Configuring Frame Relay and LMI for the System Select Frame Relay and LMI from the System menu to display or change theFrame Relay and LMI options for the entire system (see Table 4-2). Main Menu → Configuration → System → Frame Relay and LMI Table...

Configuration Options 4-9 9783-A2-GB20-00 July 2000 Table 4-2. System Frame Relay and LMI Options (2 of 2) LMI Error Event (N2) Possible Settings: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10Default Setting: 3 Configures the LMI-defined N2 parameter, which sets the number of errors that canoccur on the LMI link be...

Configuration Options 4-10 9783-A2-GB20-00 July 2000 Configuring Service Level Verification Options SLV options are selected from the System menu (see Table 4-3). Main Menu → Configuration → System → Service Level Verification Table 4-3. Service Level Verification Options (1 of 2) SLV Sample Interva...

Configuration Options 4-11 9783-A2-GB20-00 July 2000 Table 4-3. Service Level Verification Options (2 of 2) SLV Timeout Clearing Event Threshold Available Settings: 1, 2, 3, 4 . . . 20Default Setting: 1 Specifies the number of consecutive SLV messages that must be received before theDLCI Inactive st...

Configuration Options 4-12 9783-A2-GB20-00 July 2000 Configuring General System Options Select General from the System menu to configure the general systemconfiguration options (see Table 4-4). Main Menu → Configuration → System → General Table 4-4. General System Options Test Timeout Possible Setti...

Configuration Options 4-13 9783-A2-GB20-00 July 2000 Configuring the Physical Interfaces Characteristics for the following physical interfaces can be configured: H Network Interface H User Data Port Configuring the Network Interface When configuring the physical characteristics for the network inter...

Configuration Options 4-14 9783-A2-GB20-00 July 2000 Configuring the User Data Port Select Physical from the Data Ports menu to configure the physicalcharacteristics for the user data port (see Table 4-6). Main Menu → Configuration → Data Ports → Physical Table 4-6. Data Port Physical Interface Opti...

Configuration Options 4-15 9783-A2-GB20-00 July 2000 Table 4-6. Data Port Physical Interface Options (2 of 2) Monitor DTR Possible Settings: Enable, DisableDefault Setting: Enable Specifies whether the state of the DTE Ready (DTR) circuit on the user data port will beused to determine when valid dat...

Configuration Options 4-16 9783-A2-GB20-00 July 2000 Configuring Frame Relay for the Data Port Select Frame Relay from the Data Ports menu to display or change the FrameRelay options (see Table 4-7). Main Menu → Configuration → Data Ports → Frame Relay Table 4-7. Data Port Frame Relay Options (1 of ...

Configuration Options 4-18 9783-A2-GB20-00 July 2000 Configuring ATM for the Network Interface Select ATM from the Network menu to display or change the ATM options (seeTable 4-8). Main Menu → Configuration → Network → ATM Table 4-8. Network ATM Options Cell Delineation Error Event Threshold Possibl...

Configuration Options 4-19 9783-A2-GB20-00 July 2000 Configuring Circuit and DLCI Records Circuit and DLCI records can be created and modified, and PVCs created basedon existing DLCIs, using the Network Circuit Records screen and the Data PortsDLCI Records screen: Main Menu → Configuration → Network...

Configuration Options 4-22 9783-A2-GB20-00 July 2000 Configuring PVC Connections The Auto-Configuration feature automatically configures PVC connectionsand their DLCI Records. PVC connections can also be created manually(see Table 4-10). Main Menu → Configuration → PVC Connections From this screen, ...

Configuration Options 4-24 9783-A2-GB20-00 July 2000 Setting Up Management and Communication Options The following options can be selected from the Management and Communicationmenu: H Node IP Options H Management PVC Options H General SNMP Management Options H Telnet and FTP Sessions Options H SNMP ...

Configuration Options 4-28 9783-A2-GB20-00 July 2000 Configuring Management PVCs Select Management PVCs to define inband management links by adding orchanging Management PVCs (see Table 4-12 ). First, DLCI records must have been configured for the interface where the Management PVC will reside. See ...

Configuration Options 4-31 9783-A2-GB20-00 July 2000 Configuring General SNMP Management Select General SNMP Management to add, change, or delete the informationneeded to allow the FrameSaver unit to be managed as an SNMP agent by theNMS supporting the SNMP protocols (see Table 4-13). Main Menu → Co...

Configuration Options 4-33 9783-A2-GB20-00 July 2000 Configuring Telnet and/or FTP Session Support Telnet and FTP options control whether a Telnet or FTP (File Transport Protocol)session is allowed through an interconnected IP network and the access securityapplicable to the session. Two Telnet sess...

Configuration Options 4-36 9783-A2-GB20-00 July 2000 Configuring SNMP NMS Security Select SNMP NMS Security from the Management and Communication menu todisplay, add, or change SNMP security configuration options for the FrameSaverunit to set up trap managers (see Table 4-15). Main Menu → Configurat...

Configuration Options 4-37 9783-A2-GB20-00 July 2000 Configuring SNMP Traps Select SNMP Traps from the Management and Communication menu toconfigure SNMP traps when a trap is generated (see Table 4-16). Main Menu → Configuration → Management and Communication → SNMP Traps See Appendix B, SNMP MIBs a...

Configuration Options 4-42 9783-A2-GB20-00 July 2000 Configuring the Communication Port Select Communication Port from the Management and Communication menu todisplay or change the communication port configuration options (see Table 4-18). Main Menu → Configuration → Management and Communication → C...

Configuration Options 4-46 9783-A2-GB20-00 July 2000 Configuring the COM Port to Support an External Modem Select External Modem (Com Port) to display or change the configuration optionsthat control call processing for an external device attached to the COM port(see Table 4-19). Main Menu → Configur...

5-1 9783-A2-GB20-00 July 2000 Security and Logins 5 This chapter includes the following: H Limiting Access H Controlling Asynchronous Terminal Access H Controlling External COM Port Device Access H Controlling Telnet or FTP Access — Limiting Telnet Access — Limiting FTP Access — Limiting Telnet or F...

Security and Logins 5-3 9783-A2-GB20-00 July 2000 " Procedure To limit asynchronous terminal access to the menu-driven user interface: 1. Select the Communication Port options. Main Menu → Configuration → Management and Communication → Communication Port 2. Set the following configuration option...

Security and Logins 5-4 9783-A2-GB20-00 July 2000 Controlling External COM Port Device Access Dial-in access can be controlled when an external device (modem) is connectedto the unit’s communication (COM) port. The External Device Commands optionmust be set to AT. " Procedure To control dial-in ...

Security and Logins 5-5 9783-A2-GB20-00 July 2000 Limiting Telnet Access Telnet access can be limited by: H Disabling Telnet access completely. H Requiring a login for Telnet sessions that are not on the TS ManagementLink. H Assigning an access level for Telnet sessions. H Disabling TS Management Li...

Security and Logins 5-6 9783-A2-GB20-00 July 2000 Limiting FTP Access FTP access can be limited by: H Disabling FTP access completely. H Requiring a user ID and password to login. H Limiting FTP bandwidth. " Procedure To limit FTP access when the session is not on the TS Management Link: 1. Sele...

Security and Logins 5-8 9783-A2-GB20-00 July 2000 Controlling SNMP Access The FrameSaver unit supports SNMP Version 1, which provides limited securitythrough the use of community names. There are three methods for limiting SNMPaccess: H Disabling SNMP access. H Assigning SNMP community names and the...

Security and Logins 5-9 9783-A2-GB20-00 July 2000 Assigning SNMP Community Names and Access Levels The FrameSaver unit supports the SNMP protocol and can be managed by anSNMP manager. SNMP manager access can be limited by: H Assigning the SNMP community names that are allowed to access theFrameSaver...

Security and Logins 5-10 9783-A2-GB20-00 July 2000 Limiting SNMP Access Through IP Addresses An additional level of security is provided by: H Limiting the IP addresses of NMSs that can access the FrameSaver unit. H Performing validation checks on the IP address of SNMP managementsystems attempting ...

Security and Logins 5-11 9783-A2-GB20-00 July 2000 See Configuring SNMP NMS Security in Chapter 4, Configuration Options, for more information about SNMP NMS Security configuration options. Creating a Login A login is required if security is enabled. ( Security is enabled by the configuration option...

Security and Logins 5-12 9783-A2-GB20-00 July 2000 See Configuring SNMP NMS Security in Chapter 4, Configuration Options, for more information about security configuration options. Modifying a Login Logins are modified by deleting the incorrect login and creating a new one. Deleting a Login " Pr...

6-1 9783-A2-GB20-00 July 2000 Operation and Maintenance 6 This chapter includes the following information: H Displaying System Information H Viewing LEDs and Control Leads — LED Descriptions — Control Lead Descriptions H Device Messages H Status Information H System and Test Status Messages — Self-T...

Operation and Maintenance 6-2 9783-A2-GB20-00 July 2000 Displaying System Information Use the Identity screen to view identification information about the FrameSaverunit. This information is useful if you are purchasing additional or replacementunits and/or making firmware upgrades. Main Menu → Stat...

Operation and Maintenance 6-3 9783-A2-GB20-00 July 2000 Viewing LEDs and Control Leads The FrameSaver DSL unit’s faceplate includes LEDs ( light-emitting diodes) thatprovide status on the unit and its interfaces. The central site unit (supporting 64 PVCs) is shown. 00-16769 OK OK ALM TEST AT M DSL N...

Operation and Maintenance 6-4 9783-A2-GB20-00 July 2000 LED Descriptions The following table identifies the alarms that cause the Alarm LED to light. See Table 6-2 and Table 6-3 for network and user data port interface LED information. Table 6-1. General Status LEDs (1 of 1) Label Indication Color W...

Operation and Maintenance 6-6 9783-A2-GB20-00 July 2000 Control Lead Descriptions In addition to the LEDs, certain control leads can be monitored through theDisplay LEDs and Control Leads screen. They are described in Table 6-4. Table 6-4. Additional Control Leads Label Indication What It Means Netw...

Operation and Maintenance 6-7 9783-A2-GB20-00 July 2000 Device Messages These messages appear in the messages area at the bottom of the screens.All device messages are listed in alphabetical order. Table 6-5. Device Messages (1 of 5) Message What It Indicates What To Do Access level is n , Read-only...

Operation and Maintenance 6-12 9783-A2-GB20-00 July 2000 Status Information Status information is useful when monitoring the FrameSaver unit. The followingillustration shows the Status menu for the FrameSaver DSL unit. Status Menu ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Operation and Maintenance 6-13 9783-A2-GB20-00 July 2000 System and Test Status Messages System and test status information is selected from the Status menu. Main Menu → Status → System and Test Status The following information is included on this screen: H Self-Test Results Messages H Last System R...

Operation and Maintenance 6-17 9783-A2-GB20-00 July 2000 Test Status Messages These test messages appear in the right column of the System and Test Statusscreen. You have the option of allowing the test to continue or aborting the test.See Chapter 8, Troubleshooting , for more information on tests, ...

Operation and Maintenance 6-19 9783-A2-GB20-00 July 2000 PVC Connection Status PVC connection statuses are selected from the Status menu. Main Menu → Status → PVC Connection Status Only PVC connections with Source DLCIs configured to be Active are shown.This screen only appears when Service Type is ...

Operation and Maintenance 6-20 9783-A2-GB20-00 July 2000 Table 6-9. PVC Connection Status (2 of 2) Field What It Indicates Status EDLCI 0 to 62 For multiplexed DLCIs only. Identifies an individual link/connection embedded within aDLCI. Status Identifies whether the physicalinterfaces, LMIs, and DLCI...

Operation and Maintenance 6-21 9783-A2-GB20-00 July 2000 Network Interface Status Network Interface Status can be viewed from the Status menu. Main Menu → Status → Network Interface Status Network Interface Status Screen Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Operation and Maintenance 6-22 9783-A2-GB20-00 July 2000 IP Routing Table Use the IP Routing Table to see all the routes configured in the FrameSaver unit. Main Menu → Status → IP Routing Table IP Routing Table Screen Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Operation and Maintenance 6-23 9783-A2-GB20-00 July 2000 Table 6-11. IP Routing Table Values Column What It Indicates Destination The Destination IP Address for the route:001.000.000.000 – 223.255.255.255 Mask The Destination Subnet Mask for the route: H 000.000.000.000 – 225.255.255.255 for network...

Operation and Maintenance 6-24 9783-A2-GB20-00 July 2000 Performance Statistics Use the Performance Statistics menu to display statistical information for aselected interface. Statistical information is useful when trying to determine theseverity and frequency or duration of a condition. Main Menu →...

Operation and Maintenance 6-25 9783-A2-GB20-00 July 2000 Clearing Performance Statistics Performance statistics counters can be reset to the baseline when using adirectly-connected asynchronous terminal and your security Access Levelis Level-1. This feature is useful when troubleshooting problems. S...

Operation and Maintenance 6-26 9783-A2-GB20-00 July 2000 Service Level Verification Performance Statistics These statistics appear when Service Level Verification (SLV) is selected fromthe Performance Statistics menu. Main Menu → Status → Performance Statistics → Service Level Verification They only...

Operation and Maintenance 6-27 9783-A2-GB20-00 July 2000 Table 6-12. Service Level Verification Performance Statistics (2 of 2) Statistic What It Indicates H Above EIR * H The number of frames transmitted by the far-end device thatwere above the excess information rate and were droppedin transit. In...

Operation and Maintenance 6-28 9783-A2-GB20-00 July 2000 The statistics collected by the unit depend upon the device at the far end of theconnection. If the far-end device is a FrameSaver SLV unit, frame relay, latency,and FDR/DDR (Frame Relay Delivery Ratio/Data Delivery Ratio) performancestatistic...

Operation and Maintenance 6-30 9783-A2-GB20-00 July 2000 Frame Relay Performance Statistics The following statistics appear when Frame Relay is selected from thePerformance Statistics menu. Main Menu → Status → Performance Statistics → Frame Relay All counts continue to increment until the maximum v...

Operation and Maintenance 6-31 9783-A2-GB20-00 July 2000 Table 6-14. Frame Relay Performance Statistics (2 of 2) Statistic What It Indicates Frame Relay Errors (cont’d) Unknown Error The number of frames received over the interface that do notfall into one of the other statistic categories. Indicate...

Operation and Maintenance 6-32 9783-A2-GB20-00 July 2000 ATM Performance Statistics The following statistics appear when Frame Relay is selected from thePerformance Statistics menu. Main Menu → Status → Performance Statistics → ATM All counts continue to increment until the maximum value is reached ...

Operation and Maintenance 6-34 9783-A2-GB20-00 July 2000 Ethernet Performance Statistics The following statistics appear when Ethernet is selected from the PerformanceStatistics menu. Main Menu → Status → Performance Statistics → Ethernet Statistic What It Indicates Port Rate (Mbps) The operating ra...

Operation and Maintenance 6-35 9783-A2-GB20-00 July 2000 Trap Event Log The Trap Event Log displays all traps stored in the SNMP trap event log. Thefollowing log example describes the alarm conditions that will generate an SNMPtrap for a physical interface, and for the frame relay LMIs and DLCIs. Th...

7-1 9783-A2-GB20-00 July 2000 FTP Operation 7 This chapter includes the following information: H FTP File Transfers — Upgrading System Software — Determining Whether a Download is Completed — Changing Software — Transferring Collected Data

FTP Operation 7-2 9783-A2-GB20-00 July 2000 FTP File Transfers The FrameSaver unit supports a standard File Transfer Protocol (FTP) server over Transmission Control Protocol (TCP). A complete binary image of theconfiguration files can be copied to a host to provide a backup. To use thisfeature, the ...

FTP Operation 7-3 9783-A2-GB20-00 July 2000 " Procedure To initiate an FTP session: 1. Start the FTP client program on your host. For example, on a UNIX host, type ftp, followed by the FrameSaver unit’s IP address. 2. If a login and password are required (see Creating a Login in Chapter 5, Secur...

FTP Operation 7-4 9783-A2-GB20-00 July 2000 Upgrading System Software If you need to upgrade the FrameSaver unit’s program code, you must transferthe upgrade of the nam.ocd file in the system memory directory using the putcommand. NOTE: Upgrades can be performed through the network using a Managemen...

FTP Operation 7-5 9783-A2-GB20-00 July 2000 Determining Whether a Download Is Completed To see whether a download has completed, check the Identity screen. Main Menu → Status → Identity Check Alternate Software Rev. under the NAM Identity column. H If a software revision number appears, the file tra...

FTP Operation 7-6 9783-A2-GB20-00 July 2000 Transferring Collected Data SLV user history statistics and LMI packet capture data can be uploaded to anNMS or a Network Associates Sniffer using FTP, which is faster than othermethods. The rate at which the data file is transferred is the rate set by the...

Troubleshooting 8-2 9783-A2-GB20-00 July 2000 H DTE Loopback H IP Ping Test H Lamp Test Problem Indicators The unit provides a number of indicators to alert you to possible problems: Indicators . . . See . . . LEDs Viewing LEDs and Control Leads and LED Descriptions in Chapter 6, Operation and Maint...

Troubleshooting 8-3 9783-A2-GB20-00 July 2000 Resetting the Unit and Restoring Communication You can reset the unit in one of four ways: H Reset it from the Control menu. H Cycle the power. H Reset the configuration options for the COM port, or reload the factory defaultsettings. H Set the appropria...

Troubleshooting 8-4 9783-A2-GB20-00 July 2000 Restoring Communication with an Improperly Configured Unit Improperly configuring the unit could render the menu-driven user interfaceinaccessible. If this occurs, connectivity to the unit can be restored via a directlyconnected asynchronous terminal. &#...

Troubleshooting 8-5 9783-A2-GB20-00 July 2000 Troubleshooting Management Link Feature A dedicated troubleshooting management link is available to help serviceproviders isolate device problems within their networks. This feature allows Telnetor FTP access to the unit on this link and troubleshooting ...

Troubleshooting 8-6 9783-A2-GB20-00 July 2000 Viewing Captured Packets from the Menu-Driven User Interface The twelve most recent LMI events are stored in the trace log. Once the capturebuffer or trace log is full, the oldest packets are overwritten. To view the mostrecently captured packets using t...

Troubleshooting 8-7 9783-A2-GB20-00 July 2000 Alarms The following table describes the alarm conditions that will generate an SNMPtrap for a physical interface, and the frame relay LMIs and DLCIs. These alarmconditions also generate Health and Status messages seen on the System andTest Status screen...

Troubleshooting 8-11 9783-A2-GB20-00 July 2000 Trap Event Log The Trap Event Log displays all traps stored in the SNMP trap event log. Thefollowing log example describes the alarm conditions that will generate an SNMPtrap for a physical interface, and for the frame relay LMIs and DLCIs. Thesealarm c...

Troubleshooting 8-13 9783-A2-GB20-00 July 2000 ATM Problems Table 8-3. ATM Problems Symptom Possible Cause Solutions OCD events; loss ofcell delineation. Line impairments. Check Hotwire GranDSLAMstatistics. Reduce the link rate. ATM statistics showVCs receiving no data. VC improperly configuredor no...

Troubleshooting 8-14 9783-A2-GB20-00 July 2000 Frame Relay PVC Problems Table 8-4. Frame Relay PVC Problems Symptom Possible Cause Solutions No receipt ortransmission of data Cross Connection of theDLCIs are configuredincorrectly. Verify the PVC connectionsand DLCIs by checking thenetwork-discovered...

Troubleshooting 8-15 9783-A2-GB20-00 July 2000 Tests Available The following tests are available to a FrameSaver DSL unit. Test Menu Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎ...

Troubleshooting 8-16 9783-A2-GB20-00 July 2000 Test Timeout Feature A Test Timeout feature is available to automatically terminate a test (as opposedto manually terminating a test) after it has been running a specified period oftime. It is recommended that this feature be used when the FrameSaver un...

Troubleshooting 8-17 9783-A2-GB20-00 July 2000 " Procedure To start and stop a loopback or a set-pattern test: 1. Follow this menu selection sequence: Main Menu → Test 2. Select an interface and test (e.g., Network or Data Port PVC Tests) and press Enter. The selected test screen appears. Start ...

Troubleshooting 8-18 9783-A2-GB20-00 July 2000 PVC Tests PVC tests can be run on a requested DLCI for a selected interface. TheFrameSaver unit must be operating in frame relay mode. H When PVC tests are on a multiplexed DLCI between FrameSaver devices,they are nondisruptive to data, so user data can...

Troubleshooting 8-19 9783-A2-GB20-00 July 2000 PVC Loopback The PVC Loopback loops frames back to the selected interface on a per-PVCbasis. This test logically (not physically) loops back frames received from anotherFrameSaver device through the selected frame relay PVC to the same device. Main Menu...

Troubleshooting 8-20 9783-A2-GB20-00 July 2000 Monitor Pattern This test monitors packets filled with a hexadecimal 55 test pattern and sequencenumber over the selected interface and DLCI to another FrameSaver device. To monitor a pattern test on a link: Main Menu → Test → [Network PVC Tests/Data Po...

Troubleshooting 8-21 9783-A2-GB20-00 July 2000 DTE Loopback The local DTE external Loopback (DTLB) test loops the received signal on theDTE interface back to the DTE without affecting the operation of the remainingports. Use this test to isolate problems on the user data port. Main Menu → Test → Dat...

Troubleshooting 8-22 9783-A2-GB20-00 July 2000 IP Ping Test An IP Ping test can be run to test connectivity between the FrameSaver unit andany FrameSaver unit, router, or NMS to which it has a route. In addition, the testcan be run to access a remote unit for configuration purposes. Times when you m...

Troubleshooting 8-24 9783-A2-GB20-00 July 2000 Lamp Test The FrameSaver unit supports a Lamp Test to verify that all LEDs are lighting and functioning properly. All LEDs flash or blink on and off at the same time every 1/2second during execution of the test. When the test is stopped, the LEDs areres...

9-1 9783-A2-GB20-00 July 2000 Setting Up OpenLane forFrameSaver Devices 9 This chapter includes: H OpenLane Support of FrameSaver Devices H Setting Up the OpenLane SLM System H Setting Up FrameSaver and SLV Support OpenLane Support of FrameSaver Devices The OpenLane Service Level Management (SLM) sy...

Setting Up OpenLane for FrameSaver Devices 9-2 9783-A2-GB20-00 July 2000 H Device reset capability H HP OpenView adapters for integrating OpenLane with the OpenView Webinterface The advanced SLV feature set may be activated, depending upon the modelordered; or, it can be activated when SLV functiona...

Setting Up OpenLane for FrameSaver Devices 9-3 9783-A2-GB20-00 July 2000 Setting Up FrameSaver and SLV Support With the OpenLane SLM system’s extensive online Help system, the applicationis self-documenting and you have access to the most current system information. " Procedure To set up FrameSa...

10-1 9783-A2-GB20-00 July 2000 Setting Up Network Health forFrameSaver Devices 10 FrameSaver units are compatible with Concord Communication’s Network Healthsoftware. For FrameSaver units with the SLV and SLM reporting feature set, NetworkHealth has released the first in a series of software modules...

Setting Up Network Health for FrameSaver Devices 10-2 9783-A2-GB20-00 July 2000 For additional information about installing, accessing, and managing FrameSaverDSL devices through Concord’s Network Health, and for information aboutapplicable reports, refer to: H Network Health Installation Guide to h...

Setting Up Network Health for FrameSaver Devices 10-3 9783-A2-GB20-00 July 2000 Discovering FrameSaver Elements Once licenses are entered and you have access to the applications, the Discoverdialog box opens. Use this dialog box to search for FrameSaver units in yournetwork and discover their DLCIs....

Setting Up Network Health for FrameSaver Devices 10-4 9783-A2-GB20-00 July 2000 Configuring the Discovered Elements Network Health sets the speed for discovered elements when it polls the unit forthe first time. For a FrameSaver DSL unit, the speed set would be the unit’s CIR.No additional configura...

Setting Up Network Health for FrameSaver Devices 10-5 9783-A2-GB20-00 July 2000 Grouping Elements for Reports Once the discovery process is completed and required changes are made, thenewly discovered elements (DLCIs) should be organized into a group for Healthreporting. Grouping makes for easier mo...

Setting Up Network Health for FrameSaver Devices 10-6 9783-A2-GB20-00 July 2000 Generating Reports for a Group Once Network Health has had sufficient time to gather data from the polled DLCIsand the DLCIs have been grouped, you can start generating reports. Whenselecting a report Section, select WAN...

Setting Up Network Health for FrameSaver Devices 10-7 9783-A2-GB20-00 July 2000 About Trend Reports By specifying specific variables like bandwidth, trend analysis can be performedand shown on Trend Reports. Up to ten variables for a DLCI, or ten DLCIs on onevariable can be generated on a single tre...

Setting Up Network Health for FrameSaver Devices 10-8 9783-A2-GB20-00 July 2000 — Elements Summary Report – Compares DLCI traffic with volume and the baseline, bandwidth utilization, and errors. Use this report for DLCI detail information and comparison, to identifyDLCIs with above or below average ...

Setting Up Network Health for FrameSaver Devices 10-9 9783-A2-GB20-00 July 2000 — FrameSaver SLV Plus At-a-Glance Report – For FrameSaver units with the SLV and SLM reporting feature set, performs trend analysis on up toten specified variables for DLCIs. This is the first Network Health report toint...

A-1 9783-A2-GB20-00 July 2000 Menu Hierarchy A Menus The following menus are a graphical representation of the FrameSaver DSL unit’smenu organization.

Menu Hierarchy A-2 9783-A2-GB20-00 July 2000 00-16771a Menu Hierarchy – Frame Relay Mode Status System and Test StatusPVC Connection StatusNetwork Interface StatusIP Routing TablePerformance StatisticsTrap Event LogDisplay LEDs and Control LeadsIdentity Identity • System• NAM NetworkInterface Status...

B-1 9783-A2-GB20-00 July 2000 SNMP MIBs and Traps, andRMON Alarm Defaults B This appendix contains the following: H MIB Support H Downloading MIBs and SNMP Traps H System Group (mib-2) — FrameSaver Unit’s sysDescr (system 1) — FrameSaver Unit’s sysObjectID (system 2) H Interfaces Group (mib-2) — Par...

SNMP MIBs and Traps, and RMON Alarm Defaults B-2 9783-A2-GB20-00 July 2000 MIB Support The FrameSaver unit supports the SNMP Version 1, and has the capability ofbeing managed by any industry-standard SNMP manager and accessed byexternal SNMP managers using the SNMP protocol. The following MIBs are s...

SNMP MIBs and Traps, and RMON Alarm Defaults B-4 9783-A2-GB20-00 July 2000 Interfaces Group (mib-2) Clarification for objects in the Interfaces Group, as defined in RFC 1573 andRFC 1213, which is an SNMPv1 MIB, is provided in this section. Paradyne Indexes to the Interface Table (ifTable) The follow...

SNMP MIBs and Traps, and RMON Alarm Defaults B-5 9783-A2-GB20-00 July 2000 NetScout Indexes to the Interface Table (ifTable) For remote monitoring at sites where FrameSaver units are operating withNetScout Probes, use the following ifName, ifDescr, and ifIndex. Table B-2. NetScout Interface Objects ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-6 9783-A2-GB20-00 July 2000 Standards Compliance for SNMP Traps This section describes the FrameSaver unit’s compliance with SNMP formatstandards and with its special operational trap features. All traps have an associated string to help you decipher th...

SNMP MIBs and Traps, and RMON Alarm Defaults B-7 9783-A2-GB20-00 July 2000 Trap: warmStart This trap indicates that the FrameSaver unit has been reset and has stabilized. Table B-3. warmStart Trap Trap What It Indicates Possible Cause warmStart FrameSaver unit has justreinitialized and stabilizedits...

SNMP MIBs and Traps, and RMON Alarm Defaults B-8 9783-A2-GB20-00 July 2000 Traps: linkUp and linkDown These traps are supported on the following interfaces: H Physical sublayer interfaces: network, Ethernet, and synchronous data ports H Frame relay logical link layer interfaces Table B-5. linkUp and...

SNMP MIBs and Traps, and RMON Alarm Defaults B-9 9783-A2-GB20-00 July 2000 Table B-6. linkUp and linkDown Variable-Bindings (1 of 3) Interface Variable-Bindings Possible Cause Physical Sublayer Network (Supported by anentry in the MIB-IIinterfaces table.) H ifIndex (RFC 1573) H ifAdminStatus(RFC 157...

SNMP MIBs and Traps, and RMON Alarm Defaults B-12 9783-A2-GB20-00 July 2000 Traps: enterprise-Specific These traps indicate that an enterprise-specific event has occurred. Supportedenterprise-specific traps are listed below. Table B-7. enterprise-Specific Traps and Variable-Bindings (1 of 3) Trap Va...

SNMP MIBs and Traps, and RMON Alarm Defaults B-15 9783-A2-GB20-00 July 2000 Traps: RMON-Specific Two traps are defined to support the Alarm and Events Groups of RMON. See RMON Alarm and Event Defaults for the default values that will generate RMON-specific traps. Table B-8. RMON-Specific Traps and V...

SNMP MIBs and Traps, and RMON Alarm Defaults B-16 9783-A2-GB20-00 July 2000 RMON Alarm and Event Defaults The FrameSaver unit supports automatic generation of RMON alarm and eventinformation. Each alarm sets an SNMP variable to monitor. When the thresholdset for the monitored variable is exceeded, a...

SNMP MIBs and Traps, and RMON Alarm Defaults B-17 9783-A2-GB20-00 July 2000 Physical Interface Alarm Defaults This alarm only applies to the FrameSaver DSL unit’s network interface. Table B-9. Network Physical Interface Alarm Defaults Item SampleType 1 MIB/Tag/OID 2 Interval EventType RisingThreshol...

SNMP MIBs and Traps, and RMON Alarm Defaults B-18 9783-A2-GB20-00 July 2000 Frame Relay Link Alarm Defaults These alarms apply to the FrameSaver unit’s frame relay link interfaces. They arecreated during RMON initialization. Table B-10. Frame Relay Link Alarm Defaults (1 of 2) Item SampleType 1 MIB/...

SNMP MIBs and Traps, and RMON Alarm Defaults B-20 9783-A2-GB20-00 July 2000 DLCI Alarm Defaults – Paradyne Area These alarms apply to all DLCIs on the network interface and can be createdduring RMON initialization or when a DLCI is created. They are put into theParadyne alarm area. Table B-11. DLCI ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-21 9783-A2-GB20-00 July 2000 Table B-11. DLCI Alarm Defaults – Paradyne Area (2 of 3) Item FallingThresholdDefault RisingThresholdDefault EventType Interval MIB/Tag/OID 2 SampleType 1 Frames Sent D MIB: FR DTE MIB(RFC 2115) Tag: frCircuitSentFrames OID:...

SNMP MIBs and Traps, and RMON Alarm Defaults B-22 9783-A2-GB20-00 July 2000 Table B-11. DLCI Alarm Defaults – Paradyne Area (3 of 3) Item FallingThresholdDefault RisingThresholdDefault EventType Interval MIB/Tag/OID 2 SampleType 1 Tx FramesExceeding CIR D MIB: pdn_FrExt.mib (E) Tag: devFrExtDlciTxFr...

C-1 9783-A2-GB20-00 July 2000 Connectors, Cables, andPin Assignments C This appendix shows the FrameSaver unit’s rear panel, and the pin assignmentsfor the connectors/interfaces and cables. Rear Panel The following illustration shows the FrameSaver DSL unit’s rear panel. 00-16690 P0RT COM NET POWER ...

Connectors, Cables, and Pin Assignments C-2 9783-A2-GB20-00 July 2000 DSL Network Interface Cable The DSL network interface connector is an RJ48C 8-position keyed modular jack. Table J-1. DSL Network Interface Connector Pin Number Signal 1 (Unused) 2 (Unused) 4 Ring 5 Tip 98-15954a Ring Tip Ring Tip...

Connectors, Cables, and Pin Assignments C-3 9783-A2-GB20-00 July 2000 COM Port Connector The following table provides the pin assignments for the FrameSaver unit’s25-position EIA-232C communication port connector. Signal Direction Pin # Shield (GND) — 1 DCE Transmit Data ( TXD ) From DTE ( In ) 2 DC...

Connectors, Cables, and Pin Assignments C-4 9783-A2-GB20-00 July 2000 Standard EIA-232-D Crossover Cable A standard crossover cable can be used to connect the COM port to anexternal modem. The external modem must be configured so it is compatible withthe FrameSaver unit. See page C-5 to configure an...

Connectors, Cables, and Pin Assignments C-5 9783-A2-GB20-00 July 2000 " Procedure To configure an external modem: 1. Disconnect the asynchronous terminal from the standard cable. See page C-4 for an illustration of the COM Port connection . 2. Reconnect the crossover cable to the external modem....

Connectors, Cables, and Pin Assignments C-6 9783-A2-GB20-00 July 2000 Data Port Connector The following table provides the pin assignments for the 34-positionV.35 connector to the DTE. Signal ITU CT# Direction 34-PinSocket Shield 101 — A Signal Ground/Common 102 — B Request to Send ( RTS ) 105 To DS...

Connectors, Cables, and Pin Assignments C-7 9783-A2-GB20-00 July 2000 Ethernet Port Connector The following table provides the pin assignments for the FrameSaver unit’s8-position RJ45 Ethernet port unkeyed modular jack. Signal Direction Pin # 10/100BaseT Transmit Data (TD +) To LAN Interface (Out) 1...

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D-1 9783-A2-GB20-00 July 2000 Technical Specifications D Table D-1. FrameSaver DSL Technical Specifications (1 of 2) Specification Criteria Approvals FCC Part 15 Safety Class A digital device Refer to the equipment’s label for safety information. Physical Environment Operating temperature Storage te...

Technical Specifications D-2 9783-A2-GB20-00 July 2000 Table D-1. FrameSaver DSL Technical Specifications (2 of 2) Specification Criteria COM Port Standard Data rates 25-position (DB25) connector EIA-232, V.24 (ISO 2110) 9.6, 14.4, 19.2, 28.8, 38.4, 57.6, and 115.2 kbps DSL Network Interface Line Co...

E-1 9783-A2-GB20-00 July 2000 Equipment List E Equipment See page E-2 for cables you can order. Description Model / FeatureNumber FrameSaver DSL Units FrameSaver DSL unit with 8 PVCs and Basic Feature Set.Includes 1-Slot Housing, 120 Vac Power Supply, Network Cable,Installation Instructions, and Qui...

Equipment List E-2 9783-A2-GB20-00 July 2000 Description Model / FeatureNumber NMS Products OpenLane Enterprise 7805-D1-001 OpenLane Workgroup 7805-D1-003 NetScout Manager Plus – For UNIX or Windows NT 9180 NetScout Server – For UNIX or Windows NT 9190 NetScout WebCast – For UNIX or Windows NT 9155 ...

IN-1 9783-A2-GB20-00 July 2000 Index Numbers 55 hexadecimal, test pattern, 8-19, 8-20 A aborting tests, 8-17 Access Dial-In, 4-46 Name, 4-31 Type, 4-36 Access Level, 5-10, 5-11 assigning, 5-9 Port, 4-43 security, 2-1 Session, 4-34 adding SLV units to network, 10-3 Alarm, 8-7 (Fail), 6-4 conditions, ...