Page 2 - Table of Contents
Table of Contents 2 For assistance, please visit http://www.panasonic.com/phonehelp Introduction Introduction . . . . . . . . . . . . . . . . . . . . . 4Accessory information . . . . . . . . . . . . . 5 Included accessories . . . . . . . . . . . . 5Additional/replacement accessories 5Sales and suppo...
Page 3 - Programming
Table of Contents For assistance, please visit http://www.panasonic.com/phonehelp 3 Caller list. . . . . . . . . . . . . . . . . . . . . . 44 Viewing the caller list . . . . . . . . . . 44Calling back from the caller list . . 44Editing a caller’s phone number before calling back . . . . . . . . . . ...
Page 4 - Introduction; Thank you for purchasing a Panasonic integrated telephone.; Date of purchase; Attach your purchase receipt here.
Introduction 4 For assistance, please visit http://www.panasonic.com/phonehelp Introduction Introduction Thank you for purchasing a Panasonic integrated telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the...
Page 5 - Accessory information; Included accessories; Accessory item
Introduction For assistance, please visit http://www.panasonic.com/phonehelp 5 Accessory information Included accessories Additional/replacement accessories Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users...
Page 7 - Do not touch the plug with wet hands.; Battery; Use only the battery specified.
Introduction For assistance, please visit http://www.panasonic.com/phonehelp 7 telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. En...
Page 8 - For best performance; Environment; F) or greater than 40; Routine care
Introduction 8 For assistance, please visit http://www.panasonic.com/phonehelp For best performance Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and ...
Page 9 - Symbols used in these operating instructions; Symbol; Select “; Phone Setup; Phone Setup
Preparation For assistance, please visit http://www.panasonic.com/phonehelp 9 Preparation Symbols used in these operating instructions Display Example: Symbol Meaning { } : button name Example: { MENU/SET } , { SP-PHONE } The words in the brackets indicate button names on the unit. Example: “ Ringer...
Page 10 - Location of controls
Preparation 10 For assistance, please visit http://www.panasonic.com/phonehelp Location of controls A Speaker B Line buttons and indicators C Speed dial (extension) buttons D Display E { * } (TONE) F { FLASH } G { REDIAL/PAUSE } H { MUTE } MUTE indicator I { SP-PHONE } (Speakerphone) SP-PHONE indica...
Page 12 - Battery installation; out the battery snap (; LOW BATT; The battery works as; emergency power; during a power failure.
Preparation 12 For assistance, please visit http://www.panasonic.com/phonehelp Battery installation Install a 9 V Alkaline (6LR61) battery (sold separately) in the battery compartment. It works as emergency power during a power failure. The unit will work as a standard telephone, so that you can mak...
Page 13 - Setup; This unit can be used in 3 positions.; On the desk; You can attach the wall mounting adaptor to slope this unit.; On the wall; See “Wall mounting” on page 54 for details.
Preparation For assistance, please visit http://www.panasonic.com/phonehelp 13 Setup This unit can be used in 3 positions. On the desk – Normal (without the wall mounting adaptor) – With the wall mounting adaptor You can attach the wall mounting adaptor to slope this unit. On the wall See “Wall moun...
Page 14 - Connecting the handset and AC adaptor; Use only the included Panasonic handset PQJXC0401Z.
Preparation 14 For assistance, please visit http://www.panasonic.com/phonehelp Connecting the handset and AC adaptor Important: L Use only the included Panasonic handset PQJXC0401Z. L Use only the included Panasonic AC adaptor PQLV210Z. Note: L The AC adaptor must remain connected at all times. (It ...
Page 15 - Connecting the telephone line cords; Connecting the units to individual two-line telephone jacks
Preparation For assistance, please visit http://www.panasonic.com/phonehelp 15 Connecting the telephone line cords A maximum of 16 system phones (KX-TS4100/KX-TS4200/KX-TS4300) can be connected in parallel. To use the intercom, LINE1 must be connected at all extensions, and must be the same phone nu...
Page 16 - Connecting 2 two-line telephone jacks
Preparation 16 For assistance, please visit http://www.panasonic.com/phonehelp Connecting 2 two-line telephone jacks DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211-7262) for special wiring configur...
Page 17 - Connecting four single-line telephone jacks
Preparation For assistance, please visit http://www.panasonic.com/phonehelp 17 Connecting four single-line telephone jacks For this connection, please purchase two Panasonic 2-line adaptors KX-J24 and two 2-wire telephone line cords (Order No. PQJA10075Z) (see “Additional/replacement accessories” on...
Page 18 - If you subscribe to a DSL service
Preparation 18 For assistance, please visit http://www.panasonic.com/phonehelp If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the unit and the telephone line jack in the event of the following:– Noise is heard during conversat...
Page 20 - Setting up the line group; You can set up the line group only for LINE4.
Preparation 20 For assistance, please visit http://www.panasonic.com/phonehelp Setting up the line group If you have more than 2 system phones (KX-TS4100/KX-TS4200/KX-TS4300) and use more than 4 lines in your system phones, you can set up the line group to work correctly with the units. To program t...
Page 22 - Connecting a communication device
Preparation 22 For assistance, please visit http://www.panasonic.com/phonehelp Connecting a communication device After connecting the telephone line cords to two-line telephone jacks, you can connect a communication device (computer, modem, fax, etc.) through this unit using the LINE2 or LINE4 jacks...
Page 23 - Display language; English; Language
Preparation For assistance, please visit http://www.panasonic.com/phonehelp 23 Setting the unit before use Display language Choose whether the display appears in English or Spanish. The default setting is “ English ”. Important: L Make sure that the unit is in standby mode. 1 Press { MENU/SET } . 2 ...
Page 24 - Date and time; Dialing mode; Tone; Auto Mute
Preparation 24 For assistance, please visit http://www.panasonic.com/phonehelp Date and time Set the correct date and time. Important: L Make sure that the unit is in standby mode. 1 Press { MENU/SET } . 2 Select “ Phone Setup ”, then press { MENU/SET } . 3 Select “ Date & Time ”, then press { M...
Page 25 - Making calls; Using the handset
Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp 25 Making/Answering Calls Making calls Using the handset 1 Lift the handset. L The prime line (see “Prime line” on page 50) is automatically selected and the line indicator lights. L The display shows the length o...
Page 26 - Answering calls; Turning ringer on/off; Advanced Setup; Erase
Making/Answering Calls 26 For assistance, please visit http://www.panasonic.com/phonehelp Erasing a number in the redial list Important: L Make sure that the unit is in standby mode. 1 Press { REDIAL/PAUSE } . 2 Press { V } or { ^ } to select the desired number, then press { ERASE } . 3 Select “ Yes...
Page 27 - Ringer type
Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp 27 3 Select “ Ringer On/Off ”, then press { MENU/SET } . 4 Select the line you want to set, then press { MENU/SET } . 5 Select the desired setting, then press { MENU/SET } . 6 Press and hold { MENU/SET } to return...
Page 28 - Call privacy
Making/Answering Calls 28 For assistance, please visit http://www.panasonic.com/phonehelp Making/answering another outside call during a conversation If you hear beeps during a conversation and another line indicator flashes rapidly, an incoming call is being received. You can answer the 2nd call wh...
Page 29 - Hold reminder; MUTE button; Hold Reminder
Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp 29 To release the hold Press the line button. L The other extension users can take the call by pressing their line buttons. Note: L If a call is kept on hold for more than 60 or 120 seconds, an alarm tone starts t...
Page 30 - Flash time; Flash Time
Making/Answering Calls 30 For assistance, please visit http://www.panasonic.com/phonehelp Flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash time: 80 ms , 100 ms , 200 ms , 300 ms , 400 ms , 500 ms , 600 ms , and 700 ms . The default setting ...
Page 31 - Phonebook; Add New Record; View Records
Phonebook For assistance, please visit http://www.panasonic.com/phonehelp 31 Phonebook Phonebook You can add up to 200 items to the phonebook and search for phonebook items by name. Adding items to the phonebook Important: L Make sure that the unit is in standby mode. 1 Press { PHONEBOOK } . L If th...
Page 34 - Chain dial
Phonebook 34 For assistance, please visit http://www.panasonic.com/phonehelp Erasing one item in the phonebook Important: L Make sure that the unit is in standby mode. 1 Press { PHONEBOOK } . 2 Select “ View Records ”, then press { MENU/SET } . 3 Press { V } or { ^ } to select the desired item, then...
Page 35 - Speed dialer; Speed dial preference; LOWER
Speed Dialer For assistance, please visit http://www.panasonic.com/phonehelp 35 Speed Dialer Speed dialer You can store up to 32 names and phone numbers in the speed dial buttons. (16 names and numbers in upper memory locations, 16 names and numbers in lower memory locations.) Speed dial preference ...
Page 36 - Select SPD Key
Speed Dialer 36 For assistance, please visit http://www.panasonic.com/phonehelp L To erase the character, press { ERASE } or select “ Delete Char ”, then press { MENU/SET } . 9 Select “ Done ”, then press { MENU/SET } . L To cancel, select “ Cancel ”, then press { MENU/SET } . 10 Enter (or edit) the...
Page 37 - Erasing a stored entry; Speed Dial
Speed Dialer For assistance, please visit http://www.panasonic.com/phonehelp 37 Erasing a stored entry Important: L Make sure that the unit is in standby mode. 1 Press { MENU/SET } . 2 Select “ Phone Setup ”, then press { MENU/SET } . 3 Select “ Speed Dial ”, then press { MENU/SET } . 4 Select “ Edi...
Page 38 - Making an intercom call; Intercom DSS; Answering an intercom call
Multi-unit Operation 38 For assistance, please visit http://www.panasonic.com/phonehelp Multi-unit Operation Intercom/Paging A 2-way intercom can be set up between two extensions. Make sure that each extension has been assigned the number (“ 11 ” to “ 26 ”, see “Extension No.” on page 23) and is con...
Page 39 - Answering a single page; Paging all extensions
Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 39 Paging a designated extension Important: L Turn Do Not Disturb (DND) off at the destination extension (see “Turning Do Not Disturb (DND) on/off ” on page 27). 1 Press { INTERCOM } 2 times. L The INTERCOM indicato...
Page 40 - Room monitor; Transferring calls
Multi-unit Operation 40 For assistance, please visit http://www.panasonic.com/phonehelp Room monitor You can monitor a room using the intercom feature. For example, you can monitor a baby from different areas of the house. To use this feature, turn auto mute off at the destination extension. Importa...
Page 41 - Answering transferred calls; Conference calls
Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 41 3 After the paged extension answers, announce the transfer. 4 Press { TRANSFER } , then place the handset on the cradle. L If the transferred extension does not answer within 1 minute, the transferred call will r...
Page 42 - During an outside call, press; INTERCOM; to put the call on hold.; CONFERENCE; to make a
Multi-unit Operation 42 For assistance, please visit http://www.panasonic.com/phonehelp Conference with an outside call and an intercom call While you are talking with an outside caller, one more extension can join the conversation and establish a conference call. 1 During an outside call, press { I...
Page 43 - Using Caller ID service; Incoming Caller ID display; Out Of Area; Jack Smith
Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp 43 Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Incoming Caller ID display When an ...
Page 44 - Caller list; Viewing the caller list; CALLER ID
Caller ID Service 44 For assistance, please visit http://www.panasonic.com/phonehelp – If the phone number is 10 digits, “1” is automatically inserted and display before the phone number. – If the phone number is less than 10 digits, only the phone number is displayed. Example: Home area code is set...
Page 45 - Area codes; Area Codes
Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp 45 Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Important: L Make sure that the unit is in standby mode...
Page 48 - Programmable settings; To return to the previous menu, press; Setting
Programming 48 For assistance, please visit http://www.panasonic.com/phonehelp Programming Programmable settings You can customize the unit by programming the following features.Make sure that the unit is in standby mode. Note: L In the following table, * shows the default setting. L To return to th...
Page 50 - Prime line; Handsfree mode
Programming 50 For assistance, please visit http://www.panasonic.com/phonehelp Programming the phone setup features Prime line If the selected line is ringing or all lines are idle, it has the highest priority to be picked up when you lift the handset or press { SP-PHONE } . Important: L Make sure t...
Page 51 - Line group; Reset all
Programming For assistance, please visit http://www.panasonic.com/phonehelp 51 Programming the advanced setup features Line group You can choose to leave LINE4 unconnected at particular extensions or to connect private lines (constructing a line group) at particular extensions. To set up the line gr...
Page 52 - Using Voice Mail service; Message waiting; Display message waiting
Voice Mail Service 52 For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail Service Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail ...
Page 54 - Wall mounting; This unit can be mounted on a wall phone plate.; so the tab holds the handset; and
Useful Information 54 For assistance, please visit http://www.panasonic.com/phonehelp Wall mounting This unit can be mounted on a wall phone plate. 1 Pull down the handset hook until itlocks, so the tab holds the handset . 2 Connect the AC adaptor, and dress the AC adaptor cord as shown. 3 Dress the...
Page 56 - Connecting a standard telephone
Useful Information 56 For assistance, please visit http://www.panasonic.com/phonehelp Connecting a standard telephone If the backup battery has been discharged during a power failure, the unitwill not work. If required, you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the ...
Page 57 - Error messages; General use; No battery is installed.; PowerFail; ” will; Problem; The ringer is set to “; Off
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 57 Error messages If the unit detects a problem, one of the following messages is shown on the display. Troubleshooting General use Display message Cause/solution Phonebook Full! L There is no space in the phonebook t...
Page 59 - Make sure that; HEADSET; Do not pause for over 30 seconds while programming.
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 59 Phonebook You cannot have a conversation using the headset. L Make sure that { HEADSET } is pressed. L Make sure that the headset is plugged into the headset jack properly (see “Connecting the optional headset to t...
Page 60 - Do not pause for over 30 seconds while searching.
Useful Information 60 For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Problem Cause/solution The caller’s information is not displayed. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional...
Page 61 - # are the REN without
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 61 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product...
Page 62 - ) Perform such activities in the off-peak
Useful Information 62 For assistance, please visit http://www.panasonic.com/phonehelp This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain t...
Page 63 - Specifications; Design and specifications are subject to change without notice.; Operating environment; inches x 9; Power consumption
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 63 Specifications Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Operating environment 5 °C – 40 °C (41 °F ...
Page 64 - Customer services
Useful Information 64 For assistance, please visit http://www.panasonic.com/phonehelp Customer services
Page 65 - Warranty; Panasonic Telephone Products; Limited Warranty Coverage; Parts
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 65 ✄ Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park, Ave. 65 de...
Page 66 - Limited Warranty Limits And Exclusions; (As examples, this excludes damages for lost time, lost calls or; ALL EXPRESS AND IMPLIED WARRANTIES,
Useful Information 66 For assistance, please visit http://www.panasonic.com/phonehelp Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DO...
Page 67 - Index
Index For assistance, please visit http://www.panasonic.com/phonehelp 67 Index Index A Answering calls: 26Area codes: 43, 45Auto mute: 39 B Battery Installation: 12Life: 12Replacement: 12 C Call privacy: 28Call Waiting: 29Call Waiting Caller ID: 43Caller ID service: 43Caller list Calling back: 44Edi...
Page 68 - If you need assistance with setup or operation; When you ship the product; Carefully pack your unit, preferably in the original carton.
If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/phonehelp 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262)TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship th...