Panasonic KX-TH102-C - Manuals

Introduction For assistance, please visit http://www.panasonic.com/phonehelp 5 Accessory information Base unit Handset A AC adaptor for base unit PQLV205 (Order No. PQWETH102M) A 4-wire telephone line cord with green plugs (Order No. PQJA10088Z) A 2-wire telephone line cord with transparent plugs (O...

Introduction 6 For assistance, please visit http://www.panasonic.com/phonehelp MULTI TALK V utility *1 Allows you to install the MULTI TALK V software on a compatible computer. Refer to the included “Installation Guide for MULTI TALK V Software” for details. Other additional/replacement accessories ...

Introduction For assistance, please visit http://www.panasonic.com/phonehelp 7 Expanding your phone system You can expand the phone system by registering the following units to a single base unit: max. 18 Note: L Headset and cellular phone must have Bluetooth capability and must be compatible to the...

Introduction 8 For assistance, please visit http://www.panasonic.com/phonehelp Various features using the optional units Video phone Video monitor Cellular connection (Bluetooth compatible) This feature allows you and the person you are talking to to see each other in real time for an outside call u...

Introduction For assistance, please visit http://www.panasonic.com/phonehelp 9 Data link feature Video phone using TV This feature allows you to access the Internet or another computer by connecting the units ( A , B , C , and the base unit) with the USB cable or a USB adaptor ( D ) to your computer...

Introduction 10 For assistance, please visit http://www.panasonic.com/phonehelp Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.1. Read and understand all instructions.2. Follow al...

Introduction For assistance, please visit http://www.panasonic.com/phonehelp 11 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or inju...

Introduction 12 For assistance, please visit http://www.panasonic.com/phonehelp For best performance Base unit location/noise The base unit and other compatible Panasonic units use radio waves to communicate with each other.For maximum distance and noise-free operation, we recommend the following: L...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 13 Setting up the base unit Overview 1 Connect the AC adaptor. 2 Connect the telephone line cord.Refer to one of the following methods depending on your situation. L To connect to a 2-line telephone jack: page 14 L To connec...

Preparation 14 For assistance, please visit http://www.panasonic.com/phonehelp Connecting the telephone line cord Connect the telephone line cord until it clicks into the telephone jack. To connect to a 2-line telephone jack To connect to 2 single-line telephone jacks To connect to a single-line tel...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 15 If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:– Noise is heard during conv...

Preparation 16 For assistance, please visit http://www.panasonic.com/phonehelp Setting up the handset Connecting the AC adaptor L Use only the included Panasonic AC adaptor PQLV203. Battery installation Insert the battery ( A ), and press it down until it snaps into the compartment ( B ). Then close...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 17 Panasonic battery performance Note: L Battery operating time may be shortened over time depending on usage conditions and ambient temperature. L Battery power is consumed whenever the handset is off the charger, even when...

Preparation 18 For assistance, please visit http://www.panasonic.com/phonehelp Controls Base unit A Antenna B Speaker C Display D { CELLULAR } E {*} (TONE) F { PAUSE } { REDIAL } G { FLASH } { CALL WAIT } H { LINE1 } I { LINE2 } J USB port K { ERASE } L { EDIT } M { MEMO } N { ANSWER ON } ANSWER ON ...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 19 Handset Using the joystick A Speaker B Display C Headset jack/Audio jack D {C} (TALK) E Joystick F {s} (SP-PHONE) G {*} (TONE) H { PAUSE } { REDIAL } I Microphone J Ringer indicator/Message indicator K Receiver L Soft key...

Preparation 20 For assistance, please visit http://www.panasonic.com/phonehelp Charger A Charge contacts B CHARGE indicator Understanding the indicators Base unit line buttons The line buttons ( { LINE1 } , { LINE2 } ) show the status of each line as follows. Base unit { CELLULAR } button The { CELL...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 21 Displays Base unit display items Handset display items Displayed item Meaning Flashes when the date and time need to be set.Ringer for both line 1 and line 2 on the base unit is off.Line 1 or line 2 ringer on the base uni...

Preparation 22 For assistance, please visit http://www.panasonic.com/phonehelp Handset soft keys The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature or operation indicated by the soft key icon shown directly a...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 23 Symbols used in these operating instructions Symbols used at the end of titles Symbols used for operations Symbol Meaning o Operate with the base unit. Y Operate with the handset. Symbol Meaning d , G , A , f , F , h The ...

Preparation 24 For assistance, please visit http://www.panasonic.com/phonehelp Setting the unit before use Display language Y o 1 { MENU } (center of joystick) i h i { SELECT } 2 “ Change language ” i { SELECT } 3 Select the desired setting. (Default: “ English ”) 4 Press the center of joystick to s...

Preparation For assistance, please visit http://www.panasonic.com/phonehelp 25 Date and time Y o L You only need to program this setting once, using either the handset or base unit. 1 { MENU } (center of joystick) i h i { SELECT } 2 “ Date and time ” i { SELECT } 3 Enter the current month, day, and ...

C Making/Answering Calls 26 For assistance, please visit http://www.panasonic.com/phonehelp Making calls Using the handset Y 1 Lift the handset and dial the phone number. L To correct a digit, press { CLEAR } . 2 {C} L An available line is automatically selected and the line number is displayed. 3 W...

C Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp 27 Using the base unit o 1 Dial the phone number. L To correct a digit, press { ERASE } . 2 { SP-PHONE } L An available line is automatically selected and { LINE1 } or { LINE2 } lights. 3 When the other party an...

C Making/Answering Calls 28 For assistance, please visit http://www.panasonic.com/phonehelp Answering calls Using the handset Y 1 Lift the handset and press {C} or {s} . L The called line is automatically selected. L You can also answer the call by pressing any button except the joystick or { OFF } ...

C Making/Answering Calls For assistance, please visit http://www.panasonic.com/phonehelp 29 FLASH button Y o Pressing { FLASH } allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change...

d Phonebook For assistance, please visit http://www.panasonic.com/phonehelp 31 Handset phonebook You can add 50 items to the handset phonebook and search for phonebook items by name. Each item can be assigned a name, phone number, ringer ID, and light-up ID. Ringer ID and light-up ID features (page ...

d Phonebook 32 For assistance, please visit http://www.panasonic.com/phonehelp Note: L Press and hold { CLEAR } to erase all characters or numbers. Finding and calling a handset phonebook item Y Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by initial...

d Phonebook For assistance, please visit http://www.panasonic.com/phonehelp 33 L If you have rotary or pulse service, you need to press {*} before pressing { MENU } in step 1 to change the dialing mode temporarily to tone. Copying handset phonebook items Y You can copy one or all of the phonebook it...

d Phonebook 34 For assistance, please visit http://www.panasonic.com/phonehelp Base unit phonebook You can add 50 items to the base unit phonebook and search for phonebook items by name. Each item can be assigned a name, phone number, and ringer ID. The ringer ID feature (page 37) is available for C...

G Caller ID Service 36 For assistance, please visit http://www.panasonic.com/phonehelp Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, th...

G Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp 37 Ringer ID Y o This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook (page 31, 34). You can assign a different ringer to each phonebook item. Whe...

G Caller ID Service 38 For assistance, please visit http://www.panasonic.com/phonehelp Note: L If the indicated line is already being used or you want to select the other line, select the desired line by pressing { LINE1 } or { LINE2 } . Displayed symbols L m and n indicate which line the caller inf...

G Caller ID Service For assistance, please visit http://www.panasonic.com/phonehelp 39 Storing caller information into the phonebook Y o 1 { MENU } (center of joystick) i G i { SELECT } 2 Select the desired item. L To edit the number, press { EDIT } repeatedly until the phone number is shown in the ...

Intercom 40 For assistance, please visit http://www.panasonic.com/phonehelp Intercom feature Intercom calls can be made between the handset and the base unit, and between the handset and a compatible Panasonic unit (KX-THA11/KX-THA12/KX-THA16/KX-THA17). Making intercom calls Y o 1 { INTERCOM } 2 To ...

Intercom For assistance, please visit http://www.panasonic.com/phonehelp 41 Transferring a call Outside calls can be transferred between the handset and the base unit, and between the handset and a compatible Panasonic unit (KX-THA11/KX-THA12/KX-THA16/KX-THA17). Transferring calls Y o 1 During an ou...

Intercom 42 For assistance, please visit http://www.panasonic.com/phonehelp Transferring a call to the answering system Y o When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the answering system, where the caller can leave a message.T...

Intercom For assistance, please visit http://www.panasonic.com/phonehelp 43 press { LINE1 } or { LINE2 } . To resume both lines, press { CONF } . Note for handset and base unit: L Multiple parties can join a conference call. The possible number of participating parties depends on the resources avail...

Intercom 44 For assistance, please visit http://www.panasonic.com/phonehelp Call share This feature allows the handset or base unit to join an existing outside call. Joining a conversation Y o Join the conversation by pressing { LINE1 } or { LINE2 } to select the line that is being used by another e...

F Monitoring For assistance, please visit http://www.panasonic.com/phonehelp 45 Monitoring feature This feature allows you to monitor the room where a unit is located. The monitored unit does not ring, allowing you to easily monitor a baby’s room, for example, from different areas of the house. Note...

Programmable Settings 46 For assistance, please visit http://www.panasonic.com/phonehelp Ringer settings Important: L Many of the following features can be programmed using the MULTI TALK V USB Utility. Refer to the help section of the MULTI TALK V USB Utility application for more information (page ...

Programmable Settings For assistance, please visit http://www.panasonic.com/phonehelp 47 L The preset song “ Melody 1 ” in this product is used with the permission of © 2005 Speed Crazy. L The preset songs “ Tone 4 ”, “ Tone 5 ”, and “ Melody 2 ” in this product are used with the permission of © 200...

Programmable Settings 48 For assistance, please visit http://www.panasonic.com/phonehelp Playing back a song 1 { MENU } (center of joystick) i f i { SELECT } 2 “ Customize ring ” i { SELECT } 3 “ Playback ” i { SELECT } 4 Select the desired song. i { PLAY } 5 { STOP } i { OFF } Erasing a song While ...

Programmable Settings For assistance, please visit http://www.panasonic.com/phonehelp 49 Other settings Time adjustment (Caller ID subscribers only) Y o This feature allows the unit to automatically adjust the date and time setting when caller information is received. To turn this feature on, select...

Programmable Settings 50 For assistance, please visit http://www.panasonic.com/phonehelp Handset Talking Caller ID Y You can turn the Talking Caller ID feature on or off for the handset. 1 { MENU } (center of joystick) i h i { SELECT } 2 “ Talking CallerID ” i { SELECT } 3 Select the desired setting...

Programmable Settings For assistance, please visit http://www.panasonic.com/phonehelp 51 Setting telephone line Y o Line selection The line selection mode determines which line is selected when you press {C} on the handset or { SP-PHONE } on the base unit.– “ Auto ”: When making a call, line 1 is se...

Programmable Settings For assistance, please visit http://www.panasonic.com/phonehelp 53 – “ TAD (cell) ” (Answering system for cellular phone, page 69): “ Off ” – “ TAD ring count ” (Ring count of answering system for cellular phone, page 69): “ 4 ” Call reservation o The resources available for wi...

Programmable Settings 54 For assistance, please visit http://www.panasonic.com/phonehelp Registering a unit Registering the handset Y o The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Important: L Before r...

i Answering System For assistance, please visit http://www.panasonic.com/phonehelp 55 Answering system feature Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time ...

i Answering System 56 For assistance, please visit http://www.panasonic.com/phonehelp 4 After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. 5 To stop recording, press { STOP } . Playing back the greeting message 1 { MENU } i A i { SET } 2 “ Greeting check ” i { SET } 3...

i Answering System For assistance, please visit http://www.panasonic.com/phonehelp 57 Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message.Press { SP-PHONE } during playback. Note: L To edit the numb...

i Answering System For assistance, please visit http://www.panasonic.com/phonehelp 59 Voice memo Recording a voice memo o You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). This memo can be played back later, either directly with the base u...

i Answering System 60 For assistance, please visit http://www.panasonic.com/phonehelp – Record a message– Erase all messages– Record your greeting message Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. L If less than 10 minu...

i Answering System For assistance, please visit http://www.panasonic.com/phonehelp 61 *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Note: L After selecting the...

i Answering System 62 For assistance, please visit http://www.panasonic.com/phonehelp For Voice Mail service subscribers If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/regional/long distance calls, please note the following: L To...

i Answering System For assistance, please visit http://www.panasonic.com/phonehelp 63 Message alert Y You can select whether or not the message indicator on the handset flashes in amber when new messages are recorded (page 57). 1 { MENU } (center of joystick) i h i { SELECT } 2 “ Message alert ” i {...

Using a Cellular Phone with this Unit 64 For assistance, please visit http://www.panasonic.com/phonehelp Configuring a cellular phone If your cellular phone is Bluetooth wireless technology compatible to the home communication system, you can use the handset or base unit to make or answer calls usin...

Using a Cellular Phone with this Unit For assistance, please visit http://www.panasonic.com/phonehelp 65 Connecting the cellular phone o You need to connect to a registered cellular phone to the base unit before you can use this feature. 1 { CELLULAR } 2 “ Connection ” i { SET } 3 Select the desired...

Using a Cellular Phone with this Unit For assistance, please visit http://www.panasonic.com/phonehelp 67 Useful features during a cellular call Putting a cellular call on hold Y o Press { HOLD } 2 times during a cellular call. L To return to the call, press {C} . Press { HOLD } during a cellular cal...

Using a Cellular Phone with this Unit 68 For assistance, please visit http://www.panasonic.com/phonehelp 1 To put the land line call on hold, press { HOLD } . 2 To make a cellular call – If you have registered only one cellular phone, dial the phone number, then press { CELLULAR } . – If you have re...

Using a Cellular Phone with this Unit For assistance, please visit http://www.panasonic.com/phonehelp 69 Ringer tone You can change the ringer tone heard when a cellular call is received. You can change it for the handset and base unit individually. 1 { MENU } (center of joystick) i f i { SELECT } 2...

Using a Cellular Phone with this Unit 70 For assistance, please visit http://www.panasonic.com/phonehelp Transferring a cellular call Cellular calls can be transferred between the handset and the base unit, and between the handset and another compatible Panasonic unit (KX-THA11/KX-THA12/KX-THA16/KX-...

Using a Cellular Phone with this Unit For assistance, please visit http://www.panasonic.com/phonehelp 71 Switching a cellular call between a cellular phone and the base unit o From a cellular phone to the base unit If you answer a cellular call using a cellular phone, you can transfer it to the base...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 73 Connecting to your network By connecting the base unit to your LAN, you can use this unit to:– connect to the Internet (requires a high-speed Internet service subscription).– connect to a computer on the same netwo...

Useful Information 74 For assistance, please visit http://www.panasonic.com/phonehelp System requirements for your computer The following system requirements must be met in order to use the MULTI TALK V software. Trademarks L Microsoft and Windows are either registered trademarks or trademarks of Mi...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 75 Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1 Tuck the telephone line cord inside the wall mounting adaptor. 2 Insert the upper hooks ( A ), then the lower hooks ( B ) on the wall mo...

Useful Information 76 For assistance, please visit http://www.panasonic.com/phonehelp Charger The charger can be mounted on the wall.Drive the screws (not included) into the wall using the wall template as a guide, then mount the charger securely on the screws.Connect the AC adaptor to power outlet ...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 77 Headset (Optional) Setting up a Bluetooth wireless headset o If your headset is Bluetooth wireless technology compatible to the home communication system, you can have a hands-free phone conversation by registering...

Useful Information 78 For assistance, please visit http://www.panasonic.com/phonehelp Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause & solution Busy L The called handset or base unit is in use. L Other users are using th...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 79 No link to base. Move closer to base and try again. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in. L R...

Useful Information 80 For assistance, please visit http://www.panasonic.com/phonehelp Troubleshooting General use Programmable settings Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly and fully charged (page 16). L Check the connections (page ...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 81 Making/answering calls, intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical applia...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 83 Answering system I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrect edited pattern (for example, the long distance “1” or the area code is missing). Edit...

Useful Information 84 For assistance, please visit http://www.panasonic.com/phonehelp Cellular connection/Bluetooth wireless headset I cannot hear a message from the speaker when the answering system is recording a message. L The call screening feature is turned off. Turn it on (page 62). L The volu...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 85 Battery recharge I cannot make or answer cellular calls with the handset or base unit. L Depending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if you could regis...

Useful Information 86 For assistance, please visit http://www.panasonic.com/phonehelp FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 87 When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset acces...

Useful Information 88 For assistance, please visit http://www.panasonic.com/phonehelp Notice FCC RF Exposure Warning: The product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, the base unit must be installed and op...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 89 Specifications General Base unit Handset Charger Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Trademar...

Useful Information 90 For assistance, please visit http://www.panasonic.com/phonehelp Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature ...

✄ Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 91 Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park, Ave. 65 de...

Useful Information 92 For assistance, please visit http://www.panasonic.com/phonehelp Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DO...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 93 Direct command chart/programming index Important: L You can program each feature directly by using feature codes. Press { MENU } , {#} , then press the desired feature code. Note: L When you find “*1”, “*2”, and “*...

Useful Information 94 For assistance, please visit http://www.panasonic.com/phonehelp Intercom and monitor features LCD contrast (Display contrast) { 1 }{ 4 }{ 5 } Y o Level 3 r 50 Line select { 2 }{ 5 }{ 0 } Y o Auto r 51 Message alert { 3 }{ 4 }{ 0 } Y Off – 63 Phonebook { 2 }{ 8 }{ 0 } Y o – – 31...

Useful Information For assistance, please visit http://www.panasonic.com/phonehelp 95 Answering system features Cellular connection Bluetooth compatible headset Feature Feature code Operating unit Default setting Base reset *2 Page Call screening { 3 }{ 1 }{ 0 } o On r 62 Greeting check { 3 }{ 0 }{ ...

Index 96 For assistance, please visit http://www.panasonic.com/phonehelp Index A Answering calls: 28 Answering system Erasing messages: 57 , 58 , 60 Listening to messages: 56 , 57 , 59 Turning on/off: 55 , 58 , 60 Audio cable: 47 Auto talk: 28 , 50 B Base unit Monitor: 45 Ringer tone: 46 Ringer volu...

98 For assistance, please visit http://www.panasonic.com/phonehelp Notes TH102-C.book Page 98 Monday, March 13, 2006 2:41 PM

If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/phonehelp 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262)TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship th...