Panasonic KX-TG5243 - Manuals

5 Contents For assistance, please call: 1-800-211-PANA(7262) U seful In formati on Answering System T e lephone System Preparatio n Temporary Tone Dialing (For Rotary or Pulse Service Users). . 57For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . 57 FLASH Button . . . . . . . . ....

6 For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 13). Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. For maximum dis...

Useful Info rmation Answering System T e lephone System 7 For assistance, please call: 1-800-211-PANA(7262) Preparatio n Location of Controls Base unit

Location of Controls 8 Handset Charger unit (KX-TG5243 only) Back side Speaker Headset Jack (p. 77) [ ] (TALK) Button (p. 27) [ ] (Speakerphone) Button (p. 27) [MENU] Button (p. 15) Microphone (p. 27) Charge Contacts (p. 14) Antenna Display (p. 10) [OFF] Button (p. 15, 27) [HOLD/INTERCOM] Button (p....

Useful Info rmation Answering System T e lephone System 9 Location of Controls For assistance, please call: 1-800-211-PANA(7262) Preparatio n Handset navigator key Scrolls up [ B ] and down [ d ] the function menu, the Caller List and the phone book.Increases [ B ] or decreases [ d ] the handset rin...

10 Displays Handset 1 “ ” functions as follows. 2 “SP” is shown when you are using the handset speakerphone. 3 “ ” indicates Voice Enhancer mode is on (p. 29). 4 “PRIVACY” indicates Call Privacy mode is on (p. 56). Other extension users cannot join your conversation. 5 The battery icon indicates bat...

12 Installation Connections Base unit • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cann...

Useful Info rmation Answering System T e lephone System 13 Installation For assistance, please call: 1-800-211-PANA(7262) Preparatio n Installing the Battery in the Handset Insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ). Close the cover. To replace the battery:...

Installation 14 Recharge Recharge the battery when:— “ Recharge battery ” is displayed on the handset, — “ 3 ” flashes, or — the handset beeps intermittently while it is in use. • The display will continually indicate “ Recharge battery ” and/or “ 3 ” will flash when the handset battery is charged f...

Useful Info rmation Answering System T e lephone System 15 For assistance, please call: 1-800-211-PANA(7262) Preparatio n Programmable Settings Programming Guidelines The unit has several programmable functions which can be selected from the function menu on the display (p. 16). How to select a func...

Useful Info rmation Answering System T e lephone System 17 Programmable Settings For assistance, please call: 1-800-211-PANA(7262) Preparatio n Date and Time We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. ...

Useful Info rmation Answering System T e lephone System 19 Programmable Settings For assistance, please call: 1-800-211-PANA(7262) Preparatio n Line Mode The line mode is preset to “B” and generally should not be adjusted. If “ ” is not displayed on the handset properly, the line mode selection is i...

Programmable Settings 20 Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset or base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outsid...

Useful Info rmation Answering System T e lephone System 21 Programmable Settings For assistance, please call: 1-800-211-PANA(7262) Preparatio n Base unit ringer volume Make sure the base unit is not being used. To set the ringer volume to high (preset), medium, or low, press [ d ] or [ B ] . • To in...

Programmable Settings 22 Base unit ringer tone (use either the handset or the base unit) Make sure the base unit is not being used. Selecting the base unit ringer tone by using the LCD Contrast There are 6 levels of LCD contrast. The factory preset is “level 3”. 1 Press [ H ] or [ G ] . • The base u...

Useful Info rmation Answering System T e lephone System 23 For assistance, please call: 1-800-211-PANA(7262) Preparatio n Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes . If you do not record your own message, one of two pre-recorded gre...

Preparing the Answering System 24 To review the greeting Press [GREETING CHECK] . To adjust the speaker volume, press [ d ] or [ B ] during playback. • 9 levels (0–8) are available while using the Answering System. The level is displayed on the base unit. To erase the greeting Press [GREETING CHECK]...

Useful Info rmation Answering System T e lephone System 25 Preparing the Answering System For assistance, please call: 1-800-211-PANA(7262) Preparatio n Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The...

Preparing the Answering System 26 Recording Mode Two recording modes are available. The factory preset is “Standard recording (16 min)”, which provides more recording time (16 min) and standard sound quality. “Enhanced recording (8 min)” provides less recording time (8 min) but clearer sound quality...

Useful Info rmation Answering System Preparatio n 27 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Making Calls Using the Handset System capabilities (Operating more than one handset, p. 3) Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a time. ...

Making Calls 28 To dial after confirming the entered number 1. Enter a phone number. • If you misdial, press the soft key ( ). Enter the correct phone number. • If a pause is required when dialing, press the soft key ( ) where needed (p. 56). • To cancel, press [OFF] . 2. Press [ C ] or [ s ] . 3. T...

Useful Info rmation Answering System Preparatio n 29 Making Calls For assistance, please call: 1-800-211-PANA(7262) T e lephone System Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that ...

Making Calls 30 Using the Base Unit • To switch to the handset while using the base unit speakerphone:— If the handset is off the base unit, press [ C ] or [ s ] on the handset, then press [SP-PHONE] on the base unit. — If the handset is on the base unit, just lift up. To adjust the speaker volume d...

Useful Info rmation Answering System Preparatio n 31 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Answering Calls When a call is received, the unit rings, “ Incoming call ” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the bas...

32 Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit...

Useful Info rmation Answering System Preparatio n 33 Caller ID Service For assistance, please call: 1-800-211-PANA(7262) T e lephone System Talking Caller ID To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. • If the unit does no...

34 Caller ID Service Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Using the Caller List The unit can record information up to 50 different callers and store this information in the Caller List. Caller information is sorted by the m...

Useful Info rmation Answering System Preparatio n 35 Using the Caller List For assistance, please call: 1-800-211-PANA(7262) T e lephone System Viewing the Caller List • If there is no name information for a caller, the display will only show the phone number. • Each handset has its own Caller List....

Using the Caller List 36 Editing the Caller’s Phone Number You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”.Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller Lis...

Useful Info rmation Answering System Preparatio n 37 Using the Caller List For assistance, please call: 1-800-211-PANA(7262) T e lephone System Caller ID Number Auto Edit Once you call back an edited number (p. 36), this unit can automatically edit incoming phone numbers from the same area code in t...

Using the Caller List 38 Storing Caller Information in the Phone Book Caller names and phone numbers that are in the Caller List can be stored in the phone book. • You cannot store Caller List items in the phone book if a phone number is not displayed. Erasing Caller Information To erase a specific ...

Useful Info rmation Answering System Preparatio n 39 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book it...

Phone Book 40 Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. For example, to enter “Tom”: 1. Press [8] four times. 2. Press [6] three times, th...

Useful Info rmation Answering System Preparatio n 41 Phone Book For assistance, please call: 1-800-211-PANA(7262) T e lephone System Dialing from the Phone Book • If “ No items stored ” is displayed in step 1, the phone book is empty. • To exit the phone book, press [OFF] . To search for a name by i...

Phone Book 42 Chain Dial You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and th...

Useful Info rmation Answering System Preparatio n 43 Phone Book For assistance, please call: 1-800-211-PANA(7262) T e lephone System Editing an Item in the Phone Book Erasing an Item in the Phone Book 1 Press the soft key ( C ). 2 Scroll to the desired item by pressing [ d ] or [ B ] . • To search f...

Phone Book 44 Copying Items in the Phone Book (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You w...

Useful Info rmation Answering System Preparatio n 45 Phone Book For assistance, please call: 1-800-211-PANA(7262) T e lephone System To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. • You can exit phone book copying mode by pressing [OFF...

46 Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ( [0] to [9] ) function as memory stations. Make sure the base unit is not being used. • If a pause is required when dialing, press [REDIAL/PAUSE] where needed. “ ” is displayed when [RED...

Useful Info rmation Answering System Preparatio n 47 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Intercom Intercom calls can be made between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at o...

Intercom 48 Answering Intercom Calls When a handset is paged, it rings and the Ringer/Message Alert indicator flashes rapidly. The display shows the calling extension. • If the Auto Talk feature is turned on (p. 19), you can also answer a page by simply lifting the handset off the base unit or charg...

50 Transferring a Call You can transfer an outside call to the base unit or a handset. From the to the From the to the • When the base unit user calls all handsets, only the handset user who answers first can take the transferred call. 1 Handset: (1) During a call, press [HOLD/INTERCOM] . • The call...

Useful Info rmation Answering System Preparatio n 51 Transferring a Call For assistance, please call: 1-800-211-PANA(7262) T e lephone System From a to another (when the system has two or more handsets) • If the Auto Talk feature is turned on (p. 19), the paged handset user can also answer a page by...

Transferring a Call 52 Quick call transfer You can transfer a call without waiting for the paged party to answer. 1. During a call, press [HOLD/INTERCOM] . 2. Press the extension number ( [0] for the base unit, [1] to [4] for the handset). 3. Press [OFF] to hang up. 1. During a call, press [LOCATOR/...

Useful Info rmation Answering System Preparatio n 53 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. • To leave the conf...

54 Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. 3), you c...

Useful Info rmation Answering System Preparatio n 55 Room Monitor For assistance, please call: 1-800-211-PANA(7262) T e lephone System To monitor with The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. • The monitored user can stop being monitored ...

56 Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press the soft key ( ). • “ Mute ” will be displayed for a few seconds and “ ” will flash. • To release the mute ,...

Useful Info rmation Answering System Preparatio n 57 Special Features For assistance, please call: 1-800-211-PANA(7262) T e lephone System Temporary Tone Dialing (For Rotary or Pulse Service Users) Press [ * ] (TONE) before entering access numbers which require tone dialing. • The dialing mode chang...

Special Features 58 FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the mute or the Temporary Tone Dialing mode (p. ...

Useful Info rmation Answering System Preparatio n 59 Special Features For assistance, please call: 1-800-211-PANA(7262) T e lephone System Incoming Call Tone During an intercom call (p. 47) or while using the Room Monitor feature, you can be informed of incoming calls by two tones.If this feature is...

T e lephone System Useful Info rmation Answering System Preparatio n 61 For assistance, please call: 1-800-211-PANA(7262) Mailbox Features The Answering System provides three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch to...

Mailbox Features 62 Setting the Mailbox Password (for Mailbox 2 and 3) You can use Mailbox 2 or 3 as personal mailboxes. To prevent unauthorized people from accessing your mailbox and listening to your messages, assign a 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (...

T e lephone System Useful Info rmation Answering System Preparatio n 63 For assistance, please call: 1-800-211-PANA(7262) Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 61). Setting the Uni...

64 Listening to Messages Using the Base Unit You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. The mailbox icons ( , and ) which have new messages also flash on the base unit display. • If only old message...

Useful Info rmation Answering System Preparatio n 65 Listening to Messages For assistance, please call: 1-800-211-PANA(7262) T e lephone System Using the Handset (Remote Operation) If “ ” flashes, there are new messages. If there are only old messages “ ” is displayed but will not flash. • If the Me...

Listening to Messages 66 Voice menu If you do not press any buttons at the end of the last message, the unit will announce “ End of final message ” and the voice menu will begin. The unit announces, “ Press 4 to play back new messages. Press 5 to play back all messages. ” • You can press buttons for...

T e lephone System Useful Info rmation Answering System Preparatio n 67 For assistance, please call: 1-800-211-PANA(7262) Erasing Messages The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when:— “ Memory full ” is heard....

68 Recording a Memo Message You can record a voice memo message of up to 3 minutes in the desired mailbox for other users or yourself. • If you record for over 3 minutes in step 2, the unit will stop recording. • If “ ” is displayed, 6 beeps sound and “ Your message was not recorded. Record your mes...

T e lephone System Useful Info rmation Answering System Preparatio n 69 For assistance, please call: 1-800-211-PANA(7262) Transferring a Call to a Mailbox When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailboxes, where th...

70 Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 72). • To skip the voice menu and operate the unit directly, see page 73. Summary of remote operation * ...

Useful Info rmation Answering System Preparatio n 71 Remote Operation from a Touch Tone Phone For assistance, please call: 1-800-211-PANA(7262) T e lephone System Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit numb...

74 Wall Mounting This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. 2 Tuck the telephone line cord inside the wall mounting adaptor ( A ). Connect the telephone line cord ( B ). 3 Insert the hooks on the wall mounting adaptor into the holes ( A ) and ( B ) on the base unit.

Useful Info rmation Answering System Preparatio n 75 Wall Mounting For assistance, please call: 1-800-211-PANA(7262) T e lephone System 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Connect the telephone line cord. Mount the unit...

Wall Mounting 76 To remove the wall mounting adaptor While pushing down the RELEASE LEVERS ( A ), remove the adaptor ( B ). Charger unit (KX-TG5243 only) The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (see below). Mount the charger ( A ). Slide it dow...

Answering System Preparatio n 77 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Useful Info rmation Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Optional Headset Connecting an optional he...

78 Direct Commands After pressing [MENU] , you can also program menu items directly by pressing ( [0] to [9] , [ * ] and [#] ) instead of using the soft keys. Menu item Command Selection items Page Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium [3] : High p. 20 Ringer tone (Handset) [1] [2] ...

80 Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit.Only one handset can b...

Useful Info rmation Answering System Preparatio n 81 Canceling Registration/Re-registration For assistance, please call: 1-800-211-PANA(7262) T e lephone System Make sure the base unit and the other handsets are not being used. Have both the handset and base unit nearby during registration. • You ca...

82 If the Following Appear on Your Display... The following will be displayed on the handset when the unit needs your attention. Display message Cause & Remedy Recharge battery • The battery needs to be charged. Recharge the battery (p. 14). Charge for 6 HRS • The battery has been discharged. Th...

Useful Info rmation Answering System Preparatio n 83 If the Following Appear on Your Display... For assistance, please call: 1-800-211-PANA(7262) T e lephone System Display message Cause & Remedy Phone book full • When you tried to store an item in the phone book, the phone book memory was full....

84 If the Following Appear on Your Display... Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 82–84) for the Cause & Remedy. Telephone System Display message Cause & Remedy Wrong handsetRefer to manual • This handset is not fo...

Troubleshooting 88 General You cannot remember your mailbox password. You cannot retrieve the messages from your mailbox. • Confirm the mailbox password using the handset (p. 62). • If you cannot use the handset, you can retrieve the messages from your mailbox after erasing the password, using the b...

Useful Info rmation Answering System Preparatio n 89 Troubleshooting For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527) T e lephone System For assistance, please call: 1-800-211-PANA(7262) openLCR service for Caller IQ “ Recharge battery ” is displayed, “ 3 ” flashes, or the handset ...

90 openLCR Service for Caller IQ The unit is compatible with services provided by openLCR. Important:• If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR(1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHI...

Useful Info rmation Answering System Preparatio n 91 openLCR Service for Caller IQ For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527) T e lephone System Downloading Data You can download the following data to your unit from the openLCR web site. • Phone book data • Ringer melodies (C...

openLCR Service for Caller IQ 92 To download data from openLCR Each time you download data (p. 91) from openLCR, the information stored in your unit will be updated. To view up-to-date information, you will need to download it to your unit. • You can select the items of information on the web site w...

Useful Info rmation Answering System Preparatio n 93 openLCR Service for Caller IQ For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527) T e lephone System • If the handset beeps 3 times and the following is displayed, some items could not be stored in the phone book. Store items by fol...

94 Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions.2. Follow all warnings and instructions marked on this unit.3. Unplug this unit from AC ou...

96 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided t...

Answering System Preparatio n 99 For assistance, please call: 1-800-211-PANA(7262) T e lephone System Useful Info rmation Index A Accessories . . . . . . . . . . . . . . . . . . 2Accessory handset . . . . . . . . . . . . . 3Answering calls, base unit . . . . . . 31Answering calls, handset . . . . . ...

103 For assistance, please call: 1-800-211-PANA(7262) Specifications N Handset Power Supply: Ni-MH battery (3.6 V, 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Approx. 220 mm x 53 mm x 37 mm (8 21 / 32 " x 2 3 / 32 " x 1 15 / 32 ") Mass (Weight): Approx. 210 g (0.46 lb...

For product service • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call us at: 1-800-211-PANA(7262) When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter, detailing the sym...