Page 2 - Table of Contents
Introduction Model composition .......................................3Accessory information ..................................4 Important Information For your safety .............................................6Important safety instructions ........................7For best performance ..............
Page 3 - Model composition; Series; Introduction
Model composition n KX-TG4711 series n KX-TG4731 series R Model shown is KX-TG4712. R Model shown is KX-TG4732. n KX-TG4741 series R Model shown is KX-TG4742. Series Model No. Base unit Handset Part No. Part No. Quantity KX-TG4711series KX-TG4711 KX-TG4711 KX-TGA470 1 KX-TG4712 KX-TG4711 KX-TGA470 2...
Page 4 - Feature differences; Accessory information; Supplied accessories
Feature differences Series Answeringsystem Base unit keypad/sp-phone Intercom *1 « *2 KX-TG4711 series – – – KX-TG4731 series – – KX-TG4741 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). *2 Intercom c...
Page 5 - Additional/replacement accessories; Accessory item; Expanding your phone system; Optional handset feature overview
F G Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeablebatteries HHR-4DPA or HHR-4MRA *1 Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset Headset RP-TCA95, KX-TCA400, KX-TCA430...
Page 6 - For your safety; WARNING; Power connection; Medical; CAUTION; Installation and location; Important Information
For your safety To prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product. WARNING Power connection R Use only the power source marked on theproduct. R Do not overload power outlets andextension cords. T...
Page 7 - Battery; USE ONLY rechargeable; Important safety; SAVE THESE INSTRUCTIONS; For best performance; Base unit location/avoiding noise
– the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries notedon page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the batteries.Released electrolyte from t...
Page 8 - Other information; ENERGY STAR; Compliance with TIA-1083 standard
R If the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception. Environment R Keep the product away from electrical noisegenerating devices, such as fluorescentlamps and motors. R The product should be kept free fromexcessive smoke, dust, h...
Page 9 - Specifications; RF transmission power:
Specifications R Standard: DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption:Base unit: *1 Standby: Approx. 0.7 WMaximum: Approx. 3.5 W Base unit: *2 Standby: A...
Page 10 - Setting up; Connections; Base unit; Correct; Charger; Battery installation; Battery charging; Fully charged; Charging; Getting Started
Setting up Connections R Use only the supplied Panasonic ACadaptor PNLV226. n Base unit Correct Incorrect To power outlet Press plug firmly. Hook “Click” To single-line telephone jack(RJ11C) DSL/ADSL filter* “Click” *DSL/ADSL filter (not supplied) is required ifyou have DSL/ADSL service. n Charger T...
Page 11 - Note when setting up; Note for connections; Intelligent eco mode
Note when setting up Note for connections R The AC adaptor must remain connected atall times. (It is normal for the adaptor to feelwarm during use.) R The AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as...
Page 12 - Controls; Handset
Controls Handset A B A DE I JK L H M B C F G Ringer indicatorMessage indicatorSpeaker MjN / MkN (VOL.: Volume up/down) M N (SP-PHONE: Speakerphone) M N (TALK) Headset jackDial keypad ( * : TONE) ReceiverDisplay M CALL WAIT NM FLASH N M OFF N MicrophoneCharge contacts n Control type Soft keys The han...
Page 13 - A B
n KX-TG4731 series (page 3) A B C E F D G H I Charge contactsSpeakerMessage counter M ERASE N M n N (STOP) MjN / MkN (VOL.: Volume up/down) M N / M N (Repeat/Skip) M N (PLAY) Message indicator M LOCATOR N M ANSWER ON/OFF N ANSWER ON/OFF indicator n KX-TG4741 series (page 3) A B M N O JK C EF D G HI ...
Page 14 - Handset display items; In use; Base unit display items; Greeting only; Initial settings; Off
Belt clip n To attach n To remove Display Handset display items Item Meaning Within base unit rangeOut of base unit range The line is in use. R When flashing:The call is put on hold. R When flashing rapidly: Anincoming call is now beingreceived. Eco mode is on. (page 11) Equalizer is set. (page 19)S...
Page 15 - Display language; Voice guidance language; Dialing mode
Display language You can select either “ English ” or “ Français ” as the display language. The default setting is “ English ” . 1 M MENU N#110 2 MbN : Select the desired setting. a M SAVE N 3 M OFF N Date and time1 M MENU N#101 2 Enter the current month, date, and yearby selecting 2 digits for each...
Page 16 - Making calls; Using the speakerphone; Yes; Using the base unit; Adjusting the speaker volume; Making/Answering Calls
Making calls Using the handset1 Lift the handset and dial the phonenumber. R To correct a digit, press M CLEAR N . 2 Press M N or M CALL N . 3 When you finish talking, press M OFF N or place the handset on the base unit orcharger. Using the speakerphone 1 Dial the phone number and press M N . R Spea...
Page 17 - Answering calls; Using the handset; Auto talk; Useful features during a; Hold
Example: If you need to dial the line access number “9” when making outside calls with aPBX: Handset 1 9 a M PAUSE N 2 Dial the phone number. a M N Base unit *1 *1 KX-TG4741 series: page 3 1 M SP-PHONE N 2 9 a M PAUSE N 3 Dial the phone number. Note for handset and base unit: R A 3.5 second pause is...
Page 18 - Mute; Flash
3 To release hold, press M N . R Another handset user can take the callby pressing M N . R The base unit user can take the call bypressing M SP-PHONE N . *1 *1 KX-TG4741 series: page 3 Base unit *1 *1 KX-TG4741 series: page 3 1 Press M HOLD N during an outside call. 2 To release hold, press M SP-PHO...
Page 19 - Equalizer; Call share; Privacy mode; On
Press * (TONE) before entering access numbers which require tone dialing. Handset clarity booster This feature can improve sound clarity whenthe handset is used in an area where theremay be interference. During an outside call,this feature is turned on automatically whennecessary. R When this featur...
Page 20 - Shared phonebook; Character table for entering names; Erasing the character or number; Groups; Shared Phonebook
Shared phonebook The shared phonebook allows you to makecalls without having to dial manually. Anyhandset registered to the base unit can usethe shared phonebook. You can add namesand phone numbers to the shared phonebook,and assign each phonebook entry to thedesired group.– KX-TG4711/KX-TG4731 seri...
Page 22 - PAUSE; MENU
Note: R When storing a calling card access numberand your PIN in the phonebook as onephonebook entry, press M PAUSE N to add pauses after the number and PIN asnecessary (page 16). R If you have rotary/pulse service, you needto press * (TONE) before pressing M MENU N in step 1 to change the dialing m...
Page 23 - Programmable settings; Display the menu tree and direct command code table; Caller list; Programming
Programmable settings You can customize the unit by programming the following features using the handset.To access the features, there are 2 methods. n Scrolling through the display menus 1 M MENU N 2 Press MCN or MDN to select the desired main menu. a M SELECT N 3 Press MCN or MDN to select the des...
Page 28 - Special programming; Alarm; Night mode; Turning night mode on/off; Changing the start and end time; Changing the handset name
Special programming Alarm An alarm sounds at the set time for 3 minutesonce or daily. Alarm can be set for eachhandset. Important: R Set the date and time beforehand(page 15). 1 M MENU N#720 2 MbN : Select the desired alarm option. a M SELECT N Off Turns alarm off. Go to step 7. Once An alarm sounds...
Page 29 - Storing unwanted callers; Call block
2 Enter the desired name (max. 10characters; see the character table,page 20). R If not required, go to step 3. 3 M SAVE N 4 MbN : Select the desired setting. a M SELECT N 2 times 5 M OFF N Call block (Call Displaysubscribers only) This feature allows the unit to reject calls when:– the unit receive...
Page 30 - Registering a unit; Operating additional units; Additional handsets; Base in; Deregistering a handset
Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to thebase unit. Important: R See page 5 for information on the availablemodel. Registering a handset to thebase unit The supplied handset and base unit arepre-registered. If for some reason the hand...
Page 31 - Using Call Display service; Call Display features; Missed calls; OFF; Phonebook name display; Talking Call Display; Phonebook name announcement; Ringer ID; Call Display Service
Using Call Display service Important: R This unit is Call Display compatible. To useCall Display features, you must subscribeto a Call Display service. Contact yourservice provider/telephone company fordetails. Call Display features When an outside call is being received, thecallers name and phone n...
Page 32 - To turn Call Waiting Deluxe on/off; Call Waiting Deluxe service options
the desired group (page 20). When a call isreceived from a caller assigned to a group, theringer you selected for that group rings aftercaller information is displayed. If you select “ Current ringer ” (default), the unit uses the ringer tone you selected on page 25 whencalls from this group are rec...
Page 33 - To use Call Waiting Deluxe service; Answer
To use Call Waiting Deluxe service 1 When you hear a Call Waiting tone duringan outside call, press M FLASH N . R The option menu is displayed. 2 MbN : Select the desired option. a M SELECT N R After selecting “ Answer ” , “ Hold ” , or “ Conference ” , you can select another option. a M FLASH N a M...
Page 34 - EDIT; Phonebook
2 MbN : Select the desired entry. R To edit the number, press M EDIT N repeatedly until the phone number isshown in the desired format. 3 M SAVE N 4 MbN : “ Phonebook ” a M SELECT N 5 Continue from step 2, “Editing entries”,page 21. 34 Call Display Service TG47xxC(en)_1212_ver021.pdf 34 2011/12/12 1...
Page 35 - Answering system; Turning the answering; Call screening; Answering System
Answering system Available for: KX-TG4731/KX-TG4741 series (page 3) The answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “ Greeting only ” as the recording...
Page 36 - Greeting message; Erasing all messages; Listening to messages; New message
Greeting message When the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting message Recording your greeting message1 M MENU N#302 2 MbN : “ Yes ” a M SELECT N 3 After a beep sounds, hold the handsetabout 20 cm (8 inche...
Page 37 - Operating the answering system; Editing the number before calling back; Remote operation; Remote access code
– The message indicator on the handset flashes slowly if the message alert featureis turned on (page 39). 1 To listen to new messages: M PLAY N *1 or M MENU N#323 To listen to all messages: M MENU N#324 2 When finished, press M OFF N . *1 If there are no new messages in the answering system, M PLAY ...
Page 38 - Deactivating remote operation; Voice guidance; Answering system settings; Ring count
Important: R To prevent unauthorized access to thisproduct, we recommend that you regularlychange the remote code. 1 M MENU N#306 2 Enter the desired 3-digit remote accesscode. 3 M SAVE N a M OFF N Deactivating remote operation Press * in step 2 on “Remote access code”, page 37. R The entered remote...
Page 39 - For Voice Mail service subscribers; Caller’s recording time; Selecting “; Message alert
of the 5th ring when there are no newmessages. If you call your phone from outsideto listen to new messages (page 37), youknow that there are no new messages whenthe phone rings for the 3rd time. You can thenhang up without being charged for the call. 1 M MENU N#211 2 MbN : Select the desired settin...
Page 40 - Voice Mail service; Turning VM tone detection on/off; Voice Mail Service
Voice Mail service Voice Mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’sVoice Mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy....
Page 41 - Listening to Voice Mail messages; New Voice Mail
Listening to Voice Mail messages The unit lets you know that you have newVoice Mail messages in the following ways:– “ New Voice Mail ” is displayed on the handset if message indication service isavailable. – The message indicator on the handset flashes slowly if the message alert featureis turned o...
Page 42 - Intercom; Making an intercom call; Answering an intercom call; Handset locator
Intercom Intercom calls can be made:– between handsets– between a handset and the base unit *1 *1 KX-TG4741 series: page 3 Note: R When paging unit(s), the paged unit(s)beeps for 1 minute. R If you receive an outside call while talkingon the intercom, you hear 2 tones.– To answer the call with the h...
Page 43 - Conference; Answering a transferred call
R The outside call is being routed to thedestination unit. To establish a conference call: M MENU N a MbN : “ Conference ” a M SELECT N R To leave the conference, press M OFF N . The other 2 parties can continue theconversation. R To put the outside call on hold: M MENU N a MbN : “ Hold ” a M SELECT...
Page 44 - Wall mounting; Useful Information
Wall mounting Note: R Make sure that the wall and the fixingmethod are strong enough to support theweight of the unit. Base unit1 Thread the AC adaptor cord andtelephone line cord through the hole inthe wall mounting adaptor in the directionof the arrow. 2 Tuck the telephone line cord inside thewall...
Page 45 - To remove the wall mounting adaptor
5 Mount the unit on a wall then slide downto secure in place. AC adaptor cord 83 mm (3 1 / 4 inches) or102 mm (4 inches) 1 2 Wall phone plate 83 mm (3 1 / 4 inches) 102 mm (4 inches) 2 1 To remove the wall mounting adaptor While pushing down the release levers ( A ), remove the adaptor ( B ). A A B ...
Page 46 - Error messages; Display message; Busy; Check tel line
Error messages Display message Cause/solution Access # to VM service isnot stored R You have not stored the Voice Mail access number.Store the number (page 40). Base no power or No link. Re-connect baseAC adaptor. R The handset has lost communication with the baseunit. Move closer to the base unit a...
Page 47 - Troubleshooting; General use; Problem
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again. General use Problem Cause/solu...
Page 48 - Battery recharge
Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 10). I fully charged the batteries, but– still flashes, – is displayed, or – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge conta...
Page 49 - Call Display/Talking Call Display; rings; Toll saver; Manual
Call Display/Talking Call Display Problem Cause/solution Caller information is notdisplayed. R You must subscribe to Call Display service. Contact yourservice provider/telephone company for details. R If your unit is connected to any additional telephoneequipment such as a Call Display box or cordle...
Page 50 - Liquid damage
Answering system Problem Cause/solution The unit does not record newmessages. R The answering system is turned off. Turn it on (page 35). R The message memory is full. Erase unnecessarymessages (page 36). R The recording time is set to “ Greeting only ” . Change the setting (page 39). R If you subsc...
Page 51 - Industry Canada Notices and other information; Ringer Equivalence Number
Industry Canada Notices and other information NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, “IC:”, before the registration number signifies that registration was performed based...
Page 52 - Warranty
Warranty Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of orig...
Page 53 - Index
Index # 4-way conference: 19 A Additional handset: 30 Alarm: 28 Answering calls: 17 Answering system Call screening: 35 Erasing messages: 36 , 37 , 38 Greeting message: 36 Greeting only: 39 Listening to messages: 36 , 38 Number of rings: 38 Recording time: 39 Remote access code: 37 Remote operation:...
Page 54 - Notes
54 Notes TG47xxC(en)_1212_ver021.pdf 54 2011/12/12 14:19:52
Page 56 - For your future reference; Attach your purchase receipt here.
For your future reference We recommend keeping a record of the following information to assist with any repair underwarranty. Serial No. Date of purchase (found on the bottom of the base unit)Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T...