Panasonic kx-tea308 - Manuals

Feature Guide 5 Feature Highlights Built-in Voice Message (BV) (Optional voice message card required) Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message area or the PBX's common message area ( 1.15.7 Built-in Voice Message (BV)). Fixed Line SMS Terminal...

6 Feature Guide Table of Contents 1 Call Handling Features ......................................................................... 13 1.1 Incoming Call Features.................................................................................................. 14 1.1.1 Incoming Outside (CO) Line Cal...

1.1 Incoming Call Features 14 Feature Guide 1.1 Incoming Call Features 1.1.1 Incoming Outside (CO) Line Call Features 1.1.1.1 Direct In Line (DIL) Description Directs incoming outside (CO) line calls to a preprogrammed destination based on the outside (CO) line carrying the call. Each outside (CO) l...

1.1 Incoming Call Features Feature Guide 15 1.1.1.2 Intercept Routing Description Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or cannot, answer ...

1.1 Incoming Call Features 16 Feature Guide 1.1.2 Internal Call Features Description There are 2 types of internal calls, described below. Feature Description Details in Intercom Call A call from one extension to another. • 1.5.1.1 Intercom Call Doorphone Call A call made from a doorphone to its pre...

1.1 Incoming Call Features Feature Guide 17 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—OVERVIEW Description Extension telephones can indicate an incoming call in various ways, described below. Indication Type Feature Description Details in Ring/No Ring Outside ...

1.1 Incoming Call Features Feature Guide 19 1.1.3.3 Ring Tone Pattern Selection Description A different ring tone pattern can be assigned to each incoming call type, such as intercom calls (Extension Ring Tone Pattern [115]), calls from each doorphone ( Doorphone Ring Tone Pattern [706]), and calls ...

1.1 Incoming Call Features 20 Feature Guide 1.1.3.4 Distinctive Ring Detection (DRD) for New Zealand Description Distinctive Ring Detection (DRD) is only available in New Zealand. The PBX can detect the following 4 ring tone patterns sent from the telephone company for each outside (CO) line. When t...

1.1 Incoming Call Features 22 Feature Guide 1.1.3.5 Call Waiting Description A busy extension user can be alerted to a new call by Call Waiting. The busy extension user can then answer the second call either by disconnecting the current call or placing it on hold. If Call Waiting is enabled, a call ...

1.2 Receiving Group Features Feature Guide 23 1.2 Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same extension group, if that group has been assigned as an idle extension hunting gro...

1.2 Receiving Group Features 24 Feature Guide not function and the call will be forwarded to the preprogrammed destination (when FWD is set) or will not be received at all (when DND is set). • Message Waiting A message waiting indication will not be sent to an idle extension hunting destination. The...

1.2 Receiving Group Features 26 Feature Guide [Flowchart] UCD Busy Mode When all extensions in a UCD group are busy, a call will wait for a preprogrammed length of time ( UCD Busy Waiting Time [521]). If this timer expires, the PBX will handle the call in one of the following ways according to syste...

1.2 Receiving Group Features Feature Guide 27 UCD Intercept Mode When extensions in a UCD group are available but do not answer an outside (CO) line call within a preprogrammed length of time ( UCD Ring Time before Intercept [525]), the PBX will handle the call in one of the following ways according...

1.2 Receiving Group Features 28 Feature Guide 1.2.3 Direct Inward System Access (DISA) Ring Description A Direct Inward System Access (DISA) ring group is a specific extension group that receives DISA calls directed to the group. All extensions in the DISA ring group assigned as an Automated Attenda...

1.2 Receiving Group Features Feature Guide 29 1.2.4 Log-in/Log-out Description Members of an idle extension hunting group, Direct Inward System Access (DISA) ring group, or Uniform Call Distribution (UCD) group can join (Log-in) or leave (Log-out) groups manually. Group members can log in at the beg...

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 30 Feature Guide 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW Description When an extension user cannot answer calls (is on ...

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 32 Feature Guide • The types of calls that are forwarded by this feature are: • Uniform Call Distribution (UCD) When searching for an available extension within a UCD group, any extension that has set FWD will be skipped. However, if the last e...

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Feature Guide 33 b) DISA (only when the call is directly sent to an extension, not intercepted) c) UCD (when only one member belongs to the group) • Outside (CO) Line Call Duration If a call between 2 outside parties is established, the call du...

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 34 Feature Guide 1.3.1.3 Do Not Disturb (DND) Description Extension users can use this feature to prevent calls from ringing at their extension. The calling extension will hear a Do Not Disturb (DND) tone. Conditions • DND Override An extension...

1.4 Answering Features Feature Guide 35 1.4 Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—OVERVIEW Description An extension user can answer incoming calls using the following methods: Called Extension Feature Description Details in A user's own extension (proprietary telepho...

1.4 Answering Features 36 Feature Guide 1.4.1.2 Line Preference—Incoming Description A proprietary telephone (PT) user can select the method used to answer incoming calls from the following 3 line preferences. Each of these line preferences can be selected by each extension through personal programm...

1.4 Answering Features Feature Guide 37 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at another extension by entering the appropriate feature numbers. The following types of Call Pickup are available: Call Pickup Deny An extension user can prevent other extensions from...

1.4 Answering Features 38 Feature Guide 1.4.1.4 Hands-free Answerback Description A user with a speakerphone-equipped proprietary telephone (PT) can answer intercom calls automatically without lifting the handset. When a call is received at an extension that is in Hands-free Answerback mode, the cal...

1.5 Making Call Features Feature Guide 39 1.5 Making Call Features 1.5.1 Intercom Call Features 1.5.1.1 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers ( Extension Number [009]) and names ( Extension Name [6...

1.5 Making Call Features 42 Feature Guide 1.5.2.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers ( Emergency Number [309]) after seizing an outside (CO) line regardless of the restrictions imposed on the extension. Conditions • If the PBX is installed behind an...

1.5 Making Call Features Feature Guide 43 1.5.2.3 Account Code Entry Description An account code is used to identify outgoing outside (CO) line calls for accounting and billing purposes. Account codes are appended to SMDR call records ( 1.20.1 Station Message Detail Recording (SMDR)), and have sever...

1.5 Making Call Features 44 Feature Guide 1.5.2.4 Dial Type Selection Description The dialling mode can be selected for each outside (CO) line through system programming ( Dial Mode [401]) regardless of the originating extension (dependent on the contract with the telephone company). Conditions • Au...

1.5 Making Call Features Feature Guide 45 1.5.2.5 Reverse Circuit Description The PBX can detect the reverse signal sent from the telephone company when an extension user tries to make an outside (CO) line call. This detects the start (the called party goes off-hook) and end (the called party goes o...

1.5 Making Call Features 46 Feature Guide 1.5.2.6 Pause Insertion Description A dialling pause of a preprogrammed length can be inser ted manually or automatically when dialling. Manual Pause Insertion: A pause can be manually inserted by pressing the PAUSE button. Automatic Pause Insertion: A pause...

1.5 Making Call Features Feature Guide 47 1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension jacks of the host PBX to outside (CO) line ports of this PBX. A H...

1.5 Making Call Features 48 Feature Guide Conditions • Access to the host PBX during a conversation is also possible ( 1.10.7 External Feature Access (EFA)). • TRS TRS checks only the dialled telephone number, excluding the Host PBX Access code, when accessing the telephone company through the host ...

1.5 Making Call Features Feature Guide 49 1.5.3 Seizing a Line Features 1.5.3.1 Seizing a Line Features—OVERVIEW Description A proprietary telephone (PT) user can select the line that is seized in order to make a call, using one of the following features: Feature Description Details in Line Preferen...

1.5 Making Call Features 50 Feature Guide 1.5.3.2 Line Preference—Outgoing Description Through personal programming, a proprietary telephone (PT) user can select the preferred method of seizing a line (Line Preference—Outgoing) to be used each time the user goes off-hook. Conditions • A flexible CO ...

1.5 Making Call Features 52 Feature Guide operation mode. The user can dial without lifting the handset or pressing the SP-PHONE or MONITOR button. • Outside (CO) Line Hunting Order for Automatic Line Access The outside (CO) line hunting sequence (from highest-numbered outside (CO) line, or in rotat...

1.6 Memory Dialling Features Feature Guide 53 1.6 Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—OVERVIEW Description An extension user can store frequently dialled numbers in the PBX. A stored number can be dialled by a simple operation. 1. Features 2. Vali...

1.6 Memory Dialling Features Feature Guide 55 1.6.1.2 One-touch Dialling Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number (up to 24 digits), such as an extension number, telephone number, account code...

1.6 Memory Dialling Features 56 Feature Guide 1.6.1.3 KX-T7710 One-touch Dialling Description The MESSAGE button and each of the 8 One-touch buttons on the KX-T7710 single line telephone (SLT) can be customised to dial an extension number, telephone number, or feature number (up to 24 digits) when t...

1.6 Memory Dialling Features Feature Guide 57 1.6.1.4 Redial Description There are 2 types of Redial, described below. Automatic Redial If Last Number Redial or Saved Number Redial is performed in hands-free mode and the called party is busy, the number will be automatically redialled a preprogramme...

1.6 Memory Dialling Features 58 Feature Guide 1.6.1.5 Speed Dialling—Personal/System Description An extension user can use short numbers to frequently dialled numbers that are stored in the PBX, either in the extension's Personal Speed Dialling or in System Speed Dialling. Personal Speed Dialling is...

1.6 Memory Dialling Features Feature Guide 59 1.6.1.6 Quick Dialling Description Using Quick Dialling, an extension user can make a call or access a feature easily. This is possible by storing the number (up to 10 digits), such as extension number, telephone number, or feature number, for Quick Dial...

1.6 Memory Dialling Features 60 Feature Guide 1.6.1.7 Hot Line Description A single line telephone (SLT) user can make an outgoing call to a previously stored telephone number (up to 32 digits) simply by going off-hook. If the Hot Line feature is set and the user goes off-hook, a special dial tone (...

1.7 Busy Line/Busy Party Features Feature Guide 61 1.7 Busy Line/Busy Party Features 1.7.1 Automatic Callback Busy (Camp-on) Description If the dialled extension or outside (CO) line is busy when a call is made, the caller can choose to be informed by a callback ring (Camp-on Recall) when the extens...

1.7 Busy Line/Busy Party Features 62 Feature Guide 1.7.2 Executive Busy Override Description An extension user can interrupt an existing call to establish a 3-party conference call. Executive Busy Override Deny It is possible for extension users to prevent their calls from being interrupted by anoth...

1.7 Busy Line/Busy Party Features Feature Guide 63 1.7.3 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone will be sent to the called extension to indicate another call is waiting....

1.8 Toll Restriction (TRS) Features 64 Feature Guide 1.8 Toll Restriction (TRS) Features 1.8.1 Toll Restriction (TRS) Description Toll Restriction (TRS) can prohibit certain extension users from making unauthorised outside (CO) line calls. Every extension is assigned to one of 5 classes of service (...

1.8 Toll Restriction (TRS) Features Feature Guide 65 TRS for System Speed Dialling ( TRS—System Speed Dialling Class [301]) Calls made using System Speed Dialling are restricted depending on the COS of System Speed Dialling numbers and the COS assigned to each extension. If, for example, the COS of ...

1.8 Toll Restriction (TRS) Features 66 Feature Guide [Flowchart] Conditions WARNING The software contained in the TRS feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service. Failure to upgrade ...

1.8 Toll Restriction (TRS) Features 68 Feature Guide 1.8.2 Toll Restriction (TRS) Override by Account Code Description An extension user can override TRS temporarily to make a toll call from a toll-restricted telephone ( 1.8.1 Toll Restriction (TRS)). The extension user can carry out this feature by...

1.8 Toll Restriction (TRS) Features 70 Feature Guide 1.8.3 Extension Lock Description Extension users can lock their telephones to prevent unauthorised use. This is useful for situations when extension users must leave their desks temporarily. Any 4-digit code can be used to lock and unlock an exten...

1.8 Toll Restriction (TRS) Features Feature Guide 71 1.8.4 Walking COS Description Extension users can temporarily assign their own class of service (COS) to another extension, allowing them to make calls as if from their own telephones. This feature is useful when a manager or supervisor needs to b...

1.9 Automatic Route Selection (ARS) Features Feature Guide 75 [Programming Example: Routing Plan Table] In this example: 4. Authorisation Code & Itemised Billing Code Table Authorisation Code ( Route 1-4 Authorisation Code [381-384]) An Authorisation code for each carrier can be assigned for eac...

1.10 Conversation Features 78 Feature Guide 1.10 Conversation Features 1.10.1 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons automatically activates hands-free mode. Conditions • PTs with the MONITOR...

1.10 Conversation Features Feature Guide 83 1.10.6 Flash/Recall Description A proprietary telephone (PT) user can use the FLASH/RECALL button to disconnect the current call and start another call without hanging up. For example, if this button is used to disconnect an outside (CO) line, the extensio...

1.10 Conversation Features Feature Guide 85 1.10.8 Outside (CO) Line Call Limitation Description Outside (CO) line calls are limited by the following features: Conditions • Lockout If one party in a conversation goes on-hook, the call between both parties will be disconnected. A reorder tone is sent...

1.11 Transferring Features 88 Feature Guide 1.11 Transferring Features 1.11.1 Call Transfer Description An extension user can transfer a call to another extension or to an outside party. The following features are available: Call Transfer with Announcement is also known as Call Transfer—Screened. Ca...

1.11 Transferring Features Feature Guide 89 • Consultation Hold When a transferring party presses the TRANSFER button on a PT or the Recall/hookswitch on an SLT, the transferred party is automatically placed on consultation hold ( 1.12.5 Consultation Hold). Feature Guide References 1.18.2 Flexible B...

1.12 Holding Features 90 Feature Guide 1.12 Holding Features 1.12.1 Call Hold Description An extension user can put a call on hold. The following Call Hold features are available: Pressing the HOLD button multiple times alternates between General and Exclusive Call Hold. Conditions • Using the Call ...

1.12 Holding Features 92 Feature Guide 1.12.2 Call Park Description An extension user can hold a call by placing it into a common parking zone of the PBX. A parked call can be retrieved by any extension user. This feature is useful when an extension user wants to hold more than one intercom call wit...

1.12 Holding Features 94 Feature Guide 1.12.4 Music on Hold Description An outside party on hold will hear audio to inform the party that the call is still on hold. The following types of audio are available depending on the user's country/area: a) Internal audio source b) External audio source c) T...

1.13 Conference Features 96 Feature Guide 1.13 Conference Features 1.13.1 Conference Features 1.13.1.1 Conference Features—OVERVIEW Description The following features are available to establish a conference call: Feature Description Details in Conference An extension user can establish a 3-party or ...

1.15 Optional Device Features 100 Feature Guide 1.15 Optional Device Features 1.15.1 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Doorphones can also be used for the Room Monitor feature ( 1.10.2 Room Monitor). ...

1.15 Optional Device Features 106 Feature Guide 1.15.6 Direct Inward System Access (DISA) Description Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX destinations without the use of the operator. Callers can listen to a DISA outgoing message (OGM) instr...

1.15 Optional Device Features Feature Guide 109 DISA Busy Mode If the destination of a DISA call is busy, the call will be redirected to an idle extension ( Hunting Group Set [100]) in the destination's idle extension hunting group ( 1.2.1 Idle Extension Hunting). If no extension in the group is ava...

1.15 Optional Device Features 110 Feature Guide Permitted Outside-to-Outside (CO-to-CO) Line Calls through DISA DISA callers can use DISA to make outside (CO) line calls when allowed by the DISA security mode. If a call between 2 outside parties is established via DISA, the length of the call can be...

1.15 Optional Device Features Feature Guide 117 In this example: If an outside (CO) line call is received on outside (CO) line 1: a) In day mode: The common BV OGM to be played ("BV01") for BV distribution is assigned. The caller hears the specified common BV OGM and leaves a voice message i...

1.15 Optional Device Features Feature Guide 119 • A voice message area cannot be included as a member of a conference call. • Even if a caller does not leave a voice message in either the personal or common message area, for example, by going on-hook while hearing a personal/common BV OGM, the infor...

1.16 Caller ID Features 120 Feature Guide 1.16 Caller ID Features 1.16.1 Caller ID Description The PBX can receive Caller ID information (telephone numbers and callers' names) from calls received on outside (CO) lines. This information can be shown on the displays of proprietary telephones (PTs) as ...

1.16 Caller ID Features Feature Guide 121 3. Automatic Caller ID Number Modification When Caller ID information is checked, the PBX can automatically modify the caller's telephone number according to a preprogrammed set of rules (Caller ID Modification Table). This modified number allows the extensi...

1.16 Caller ID Features 122 Feature Guide < Modification Flowchart > 4. Displaying the Caller's Name When a call containing Caller ID information is received, the PBX will search for the caller's name in the following order, then show that name on the display. 1) The System Speed Dialling Tabl...

1.16 Caller ID Features 124 Feature Guide 1.16.2 Incoming Call Log Description When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller's identity. This information is also automatically lo...

1.16 Caller ID Features Feature Guide 125 The Caller ID Indication—Personal/Common button will alert an extension user to any missed (unanswered) calls. The Caller ID Indication—Personal/Common button is also used to store the information of an incoming call during a conversation, and to view caller...

1.17 Message Features Feature Guide 127 1.17 Message Features 1.17.1 Message Waiting Description When an extension user calls another extension user who does not answer the call, he or she can leave a message waiting indication. The appropriate button or lamp on the called extension user's telephone...

1.17 Message Features 128 Feature Guide • Message waiting indications are always left on the originally called extension. Message waiting indications cannot be sent to an FWD destination ( 1.3.1.2 Call Forwarding (FWD)) or an idle extension hunting destination ( 1.2.1 Idle Extension Hunting). • A me...

1.17 Message Features Feature Guide 129 1.17.2 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. This message can explain the reason for their absence, and can be used by any extension us...

1.18 Proprietary Telephone (PT) Features 138 Feature Guide 1.18.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. ...

1.18 Proprietary Telephone (PT) Features Feature Guide 139 3. Light Pattern of the Corresponding Extension Status Button 4. Flashing Light Patterns Conditions • Incoming outside (CO) line calls arrive on available buttons in the following priority: S-CO G-CO O-CO Feature Guide References 1.2.3 Direc...

1.18 Proprietary Telephone (PT) Features 140 Feature Guide 1.18.4 Display Information Description A display proprietary telephone (PT) can relay the following information to the user while making or receiving calls: Conditions • Display Contrast The display contrast can be adjusted with the Navigato...

1.19 Voice Mail Features 142 Feature Guide 1.19 Voice Mail Features 1.19.1 Voice Mail APT Integration Description A Panasonic Voice Processing System (VPS) that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on...

1.19 Voice Mail Features Feature Guide 143 3. VM Service Allows callers to leave voice messages for specific parties, such as an extension user. Extension users can then listen to the messages left in their mailboxes at their convenience. AA Service A VPS can be used for the AA service as well as th...

1.19 Voice Mail Features Feature Guide 145 button when creating it. 5. Listening to Recorded Messages After the VPS records a message, it will light the appropriate lamp or button on the extension for which the message was intended, to indicate that there is a new message ( 1.17.1 Message Waiting). ...

1.19 Voice Mail Features Feature Guide 147 1.19.2 Voice Mail Inband (DTMF) Integration Description A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide Automated Attendant (AA) and Voice Mail (VM) services when connected to the PBX. The VPS and PBX commu...

1.20 Administrative Information Output Features 150 Feature Guide 1.20 Administrative Information Output Features 1.20.1 Station Message Detail Recording (SMDR) Description Automatically logs detailed information for the PBX. 1. SMDR Output Port The Serial Interface (RS-232C) port can be used to out...

1.20 Administrative Information Output Features Feature Guide 155 1.20.2 Call Log Printout for Each Extension Description An extension assigned as the manager extension can use the following features through manager programming: a) Call Log Print Out and Clear, for Each Extension b) All Clear [Examp...

1.21 Extension Controlling Features 156 Feature Guide 1.21 Extension Controlling Features 1.21.1 Extension Feature Clear Description Extension users can simultaneously clear all of the following features set on their own telephone: This feature is also known as Station Feature Clear or Station Progr...

1.21 Extension Controlling Features Feature Guide 157 1.21.2 Timed Reminder Description Each extension user can set an alarm to be used as a wake-up call or reminder. This feature can be programmed to activate daily or one time only. If the user goes off-hook during the alarm, a special dial tone (d...

1.22 Audible Tone Features 158 Feature Guide 1.22 Audible Tone Features 1.22.1 Dial Tone Description The following dial tones inform extension users about features activated on their extensions: Conditions • Dial Tone Type for ARS/Account Code Entry (Verify-Toll mode only) Through system programming...

2.1 System Configuration—Hardware 162 Feature Guide 2.1 System Configuration—Hardware 2.1.1 Extension Jack Configuration Description Extension jacks are used to connect proprietary telephones (PTs), single line telephones (SLTs), Direct Station Selection (DSS) Consoles, and Voice Processing Systems ...

2.2 System Configuration—Software Feature Guide 163 2.2 System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension is assigned a class of service (COS) number ( TRS-COS—Day/Night/Lunch [601-603]). The following features operate differently depending on an extension's COS. ...

2.2 System Configuration—Software 164 Feature Guide 2.2.2 Group Description This PBX supports various types of groups. 1. Outside (CO) Line Group Outside (CO) lines can be grouped into 3 outside (CO) line groups based on proper ties such as carrier or outside (CO) line type ( CO Line Group Number [4...

2.2 System Configuration—Software Feature Guide 165 2.5. Direct Inward System Access (DISA) Ring Group A DISA ring group is a specific extension group that receives DISA calls directed to the group. All extensions in the group assigned as an Automated Attendant (AA) destination ( DISA Built-in AA [5...

2.2 System Configuration—Software 166 Feature Guide 2.2.3 Time Service Description Time service modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing S...

2.2 System Configuration—Software Feature Guide 169 2.2.4 Operator/Manager Features Description This PBX supports one operator and one manager. Any extension can be designated as the operator through system programming ( Operator Assignment [008]). The operator is the destination of Operator Call. T...

2.3 System Data Control 172 Feature Guide 2.3 System Data Control 2.3.1 PC Programming Description System programming settings can be accessed using a PC and the Panasonic KX-TEA308 Maintenance Console software as well as by using a proprietary telephone (PT) ( 2.3.2 PT Programming). System programm...

2.3 System Data Control Feature Guide 175 2.3.2 PT Programming Description A proprietary telephone (PT) can be used to customise the settings of the PBX or of an extension, using the following programming features: Conditions • The manager extension is the extension that is connected to the lowest-n...

2.3 System Data Control 176 Feature Guide e) DSS para : The data assigned on the Direct Station Selection (DSS) buttons and Programmable Feature (PF) buttons on the DSS Console f) Speed dial : The System Speed Dialling numbers and names in System Speed Dialling Number [001] and System Speed Dialling...

2.3 System Data Control Feature Guide 177 2.3.3 Automatic Time Adjustment Description The PBX clock can be adjusted automatically according to the time information received from your telephone company. Time information can be received when an incoming call with Caller ID that includes time informati...

2.3 System Data Control 178 Feature Guide 2.3.4 Feature Numbering Description To call another extension user or to access PBX features, access numbers (extension numbers or feature numbers) are required. Feature numbers are available while: 1. a dial tone is heard 2. a busy tone or Do Not Disturb (D...

2.3 System Data Control Feature Guide 185 2.3.6 Country Setting Description The country code of the PBX can be selected through system programming ( Country [995]). The PBX will restart with the default settings of the user's country/area. During this operation, communication between the PBX and PC ...

2.3 System Data Control 186 Feature Guide 2.3.7 Firmware Upgrade Description It is possible to upgrade the PBX software via the Serial Interface (RS-232C port) or USB port using the KX-TEA308 Maintenance Console software. Even if a user upgrades the PBX software, the system data will not be lost. Fo...

2.4 Fault Recovery/Diagnostics Feature Guide 187 2.4 Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer Description If the power supply to the PBX fails, outside (CO) line 1 will be automatically connected to extension jack 01 ( Power Failure Connections ). The PBX will switch from the current ...

2.4 Fault Recovery/Diagnostics 188 Feature Guide 2.4.2 Power Failure Restart Description When the electricity is turned back on, the PBX restarts and automatically loads stored data. Conditions • In the event of a power failure, PBX memory is protected by a factory-installed lithium battery. There i...

3.1 Introduction 190 Feature Guide 3.1 Introduction 3.1.1 Introduction These programming instructions are designed to serve as an overall system programming reference for the Panasonic Advanced Hybrid System. The PBX has default settings that can be changed to meet your needs. These settings control...

3.2 PC Programming Feature Guide 191 3.2 PC Programming 3.2.1 Installing and Starting KX-TEA308 Maintenance Console To programme and administer the PBX by PC (Personal Computer), you need to install KX-TEA308 Maintenance Console onto the PC. To install and start KX-TEA308 Maintenance Console when th...

3.3 PT Programming 192 Feature Guide 3.3 PT Programming 3.3.1 Programming Instructions Required Telephone PBX settings can be customised through system programming by using a proprietary telephone (PT) with a display, such as the KX-T7730. An authorised administrator or the manager extension connect...

3.3 PT Programming Feature Guide 193 Entering System Programming Mode Using a PT to perform system programming allows an authorised administrator to set a wide range of PBX features and parameters. To enter system programming mode, the system password is required. With the system password, all syste...

3.3 PT Programming 194 Feature Guide Entering Characters The PT's dialling buttons can be used to enter characters when storing a name or message. The following tables depict the available characters: Table 1 (Alphabet mode)/Table 2 (Numeral mode)

3.3 PT Programming Feature Guide 197 3.3.2 Programming Procedures Notes • means default value throughout these programming instructions. • means to select "All" throughout these programming instructions. • The following are displayed when you store a number, such as a telephone number, or fe...

3.3 PT Programming 198 Feature Guide • When storing an account code assigned in Account Code [310], enter and the account code after an Outside (CO) Line Access number. Feature & Programming References 1.6.1 Memory Dialling Features System Password [002] WARNING To maintain system security, a pa...

3.3 PT Programming 200 Feature Guide Note With Transfer: Press the DSS button to transfer an outside (CO) line call. Without Transfer: Press the TRANSFER button, then the DSS button to transfer an outside (CO) line call. Feature & Programming References 1.11.1 Call Transfer 1.18.1 Fixed Buttons ...

3.3 PT Programming 208 Feature Guide Redialling after Pulse to Tone Conversion [119] Feature & Programming References 1.5.2.4 Dial Type Selection Bell Frequency [120] Note This programme selects the bell frequency sent to an SLT. Automatic Line Access [121] Note * For New Zealand: 1 or 9 Feature...

3.3 PT Programming Feature Guide 213 Feature & Programming References 1.3.1.2 Call Forwarding (FWD) Hot Line Waiting Time [203] Feature & Programming References 1.6.1.7 Hot Line Call Duration Counter Start [204] Feature & Programming References 1.5.2.5 Reverse Circuit 1.20.1 Station Mess...

3.3 PT Programming Feature Guide 217 Feature & Programming References 1.5.2.2 Emergency Call 1.8.1 Toll Restriction (TRS) Account Code [310] Feature & Programming References 1.5.2.3 Account Code Entry 1.8.2 Toll Restriction (TRS) Override by Account Code Account Code Mode [605] Automatic Pau...

3.3 PT Programming Feature Guide 221 Itemised Billing Code [389] Feature & Programming References 1.9.1 Automatic Route Selection (ARS) Authorisation and Itemised Billing Code Order [390] Note C: Carrier Access Code; A: Authorisation Code; I: Itemised Billing Code; H: Telephone Number Feature &a...

3.3 PT Programming Feature Guide 245 Message Waiting for Another Extension [618] Feature & Programming References 1.17.1 Message Waiting SLT Message Waiting [619] Feature & Programming References 1.17.1 Message Waiting LCS Recording Mode Set [620] Feature & Programming References 1.19.1 ...

3.3 PT Programming Feature Guide 253 Note Outgoing Call: On (Print all calls)/Off (No printing)/Toll (Print toll calls only) Incoming Call: On (Print all calls)/Off (No printing) Feature & Programming References 1.20.1 Station Message Detail Recording (SMDR) TRS—COS 2-5 Denied Code [302-305] Sec...

3.3 PT Programming Feature Guide 255 Caller ID [900] Note The DISA Delayed Answer Time for the outside (CO) lines enabled here will always be 6 seconds even if "0 s" or "3 s" is selected in DISA Delayed Answer Time [504]. Feature & Programming References 1.16.1 Caller ID Caller I...

3.3 PT Programming Feature Guide 259 Note This programme specifies whether the PBX checks DTMF signals when answering calls or not. TRS Check Time after Answering [967] Note This programme specifies the length of time that the DTMF signal is checked when "Enable" is selected in TRS Check aft...

3.3 PT Programming 260 Feature Guide System Data Clear [999] < To select All parameters, System parameter, and/or Speed dial > < To select the CO (outside line) parameter > < To select the Extension parameter > < To select the DSS parameter > Feature & Programming Referen...

4.1 Capacity of System Resources 262 Feature Guide 4.1 Capacity of System Resources 4.1.1 Capacity of System Resources Category Item KX-TEA308 System Outside (CO) Line Group 3 Extension Group 8 Absent Message 6 × 16 characters Message Waiting 8/extn. Number of Characters of Name 10 Extension Number ...

4.1 Capacity of System Resources Feature Guide 263 Call Log Incoming Call Log 20 entries/extn., 300 entries/PBX 125 voice messages/Built-in Voice Message (BV) resource Password System Password 4–7 digits Extension Password 4 digits Voice Message Access Code 4–10 digits Category Item KX-TEA308

4.2 Tones/Ring Tones 264 Feature Guide 4.2 Tones/Ring Tones 4.2.1 Tones/Ring Tones Tone Patterns Dial Tone 1 Normal Dial Tone 2 Any of the following features is set: • Absent Message • Background Music (BGM) (proprietary telephone [PT] only) • Call Forwarding (FWD) • Call Pickup Deny • Data Line Sec...

4.2 Tones/Ring Tones Feature Guide 265 Dial Tone 5 The remaining voice message recording time is less than 5 minutes or 125 voice messages have been recorded (Built-in Voice Message [BV]). Busy Tones [New Zealand only] [Czech Republic only] Reorder Tones The outside (CO) line you tried to seize is n...

4.2 Tones/Ring Tones 266 Feature Guide Single (5-s interval) Double (5-s interval) DND Tone The dialled extension is refusing incoming calls. Call Waiting Tone 1 Call Waiting Tone 2 Single Double Triple Hold Alarm Tone A call has been on hold for longer than the specified time. Warning Tone (Outside...

4.2 Tones/Ring Tones Feature Guide 267 Confirmation Tone 2 The new feature setting was the same as the previous setting, or certain features were successfully performed or accessed (e.g., Call Hold, Automatic Callback Busy). Confirmation Tone 3 Before the following features activate: • Retrieving a ...

4.2 Tones/Ring Tones 268 Feature Guide Ring Tone Patterns Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Ring Tone Patt...

4.2 Tones/Ring Tones Feature Guide 269 Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. * Chime patterns 1 to 4 are played only one time during the doorphone ringing time. Pattern 1* Pattern 2* ...

Index 272 Feature Guide Numerics 1st Carrier Selection Code [359] 218 2-way Recording into the VPS 145 3-level AA Assignment [540-549] 239 3-level Automated Attendant (AA) 105 3-party Conference 97 5-party Conference 97 A Absent Message 129 Account Code [310] 217 Account Code Entry 43 Account Code M...