Netopia Network Adapater - Manuals

User Guide User Guide 1-7 1.1 Main features • Call Out & Call In • Voice over IP c all (through Gatekeeper) • IP address calling / Peer to Peer calling (Future Firmware Upgrade) • 3Way IP Conference call • Call features • Call Waiting • Call Hold • Call Forward: No Answer / Busy / All • Call ID ...

User Guide User Guide 2-8 Chapter 2 - Your VOIP ATA at a glance The VOIP ATA may have different ports and LEDs. Let’s take a look at the different options. Depending upon your model, it may have some or all of the features listed below 2.1 Ports and buttons Fig 2-1 shows the back panel of the VOIP A...

User Guide User Guide 3-10 Chapter 3 - Installing Your VOIP ATA 3.1 Typical VOIP ATA Connection You need to have a ADSL modem or Cable modem before you can connect to the VOIP ATA. It can be placed behind router or straight from the modem. Check if your Computer/Notebook has an Ethernet Port . The T...

User Guide User Guide 3-11 3.1.2 Cable Connection Diagram Figure 3-2 below shows a Cable Modem+Router connection diagram. Figure 3-2: Connection via Cable Modem+Router

User Guide User Guide 3-12 3.2 For Company Network Connection Please seek advise from your company’s Network Administrator, to open UDP port 5060 for SIP Signaling and UDP ports 5000-5020 for RTP. Figure 3-3: Connection via Company Network

User Guide User Guide 4-13 Chapter 4 - Setting Up Your VOIP ATA functionality via GUI 4.1 Access to VOIP ATA’s GUI To configure your VOIP ATA, you need to login to the device using a web browser. 4.1.1 Accessing GUI Using Static IP Figure 4.1: Accessing GUI Using Static IP These instructions are for...

User Guide User Guide 4-14 5) Select Use the following IP address and enter information as below: IP address : 192.168.1.XXX (IP Address set must be unique) Subnet mask : 255.255.255.0 Default gateway : -Blank-

User Guide User Guide 4-16 4) Launch your web browser and enter the assigned IP Address at the address bar and hit Enter .

User Guide User Guide 4-17 4.2 Setup Mode. 1) Upon successfully logging in, the Setup mode screen as shown in Figure 4.3 is displayed. 2) Click Step 1: Network Selection to start configurating the VOIP ATA. Figure 4.3 : Overall Status 3) Depending to your System Setup, select Connecting to a broadba...

User Guide User Guide 4-18 Figure 4.4 : Network Selection 4) Fill in the fields with information exactly as it was given to you by your ITSP (Internet Telephony Service Provider) or network administrator. Please refer to Figure 4.5 . Figure 4.5 : Step 2 5) Click Finish to save configuration and rebo...

User Guide User Guide 5-19 Chapter 5 - Basic Mode 5.1 Overall Status It summarizes all the information regarding the WAN of the VOIP ATA. Figure: 5-2: Overall Status Firmware Version: This section displays the current version of VOIP ATA Firmware. Registration Status: This field displays the current...

User Guide User Guide 5-20 Current Voice Call Status: This field displays the current registration status as defined in Table 5.2 . Voice Call Status Descriptions NO VOICE CALL IN PROGRESS No voice calls VOICE CALL IN PROGRESS…CODEC USED IS G711U Voice call in progress with PCMU or G711U as the sele...

User Guide User Guide 5-21 5.3 TCP Status This page displays all the relevant TCP packets and dVoIP ATA information. You can reset the counters to clear all the attributes. Figure: 5-4: TCP Status Reset Counters: This button allows user to reset the TCP Status counter. General: Total Packets, DVoIP ...

User Guide User Guide 5-22 5.4 System Log The System Log page shows the events triggered by the system. This page contains dynamic information and will refresh every 10 seconds. Figure: 5-5: System Log Clear Log: This field allows you to clear the current contents of the System Log. Save Log: This f...

User Guide User Guide 6-23 Chapter 6 - Basic Configurations 6.1 WAN Configuration This page let you configure the WAN settings. Figure 6-1 WAN Configuration Static IP Settings : IP Address: Range for IP Address is x.x.x.y, where 0 ≤ x ≤ 255 and 1 ≤ y ≤ 254, default is 192.168.241.101. Subnet Mask: R...

User Guide User Guide 6-24 6.2 DNS Configuration The DNS Configuration page allows you to set the configuration of the DNS proxy. Figure 6-2 DNS Configuration DNS Proxy: When the DNS Proxy is Disabled, the LAN port does not process the DNS query message. For the DHCP requests from local PCs, the DHC...

User Guide User Guide 6-25 This is the URL name for the DNS server. This can be up to 255 characters. Host IP: This is the IP address of the DNS Server. DNS Proxy Setting: This is a table of all DNS server IP addresses. DNS Server Setting: This is a table of all DNS sever URL names. Save Configurati...

User Guide User Guide 6-26 6.3 Save Settings / Reboot You can save the custimized settings in this section Figure 6-3 Save Settings / Reboot Save & Reboot: Click this to apply all changes. Reboot Only: Do this to discard all changes since last save. After either one of these buttons are clicked,...

User Guide User Guide 6-27 Figure 6-5 Rebooting Modem

User Guide User Guide 7-28 Chapter 7 – Advanced Mode It provides a brief outline of the advanced features of individual hyper links on the left menu. 7.1 VOIP ATA Configuration The VOIP ATA Configuration page allows you to set different parameters of the VoIP application. Figure 7-1 VOIP ATA Configu...

User Guide User Guide 7-29 Note There will not be any Dial Tone when WAN interface is down or Registration is Failed.

User Guide User Guide 7-33 7.3 VOIP ATA Login Account Configuration The VOIP ATA Login Account Configuration page allows the user to set and configure login accounts for the service provider chosen in the index webpage, i.e., for the currently selected service provider in the main webpage. Figure 7-...

User Guide User Guide 7-34 Login Action: The VOIP ATA provides a drop-down option (Display, Add, or Edit or Delete) for the user to manipulate the various login parameters for login account chosen in the Login Account List. Parameters for a login account can be displayed, added, and edited. • Displa...

User Guide User Guide 7-35 7.4 VOIP ATA Timer Configuration The VOIP ATA Timer Configuration page provides a number of timers used at the system level, which can be configured through the web interface. The timer values have to be given in seconds only. This section explains the various timers avail...

User Guide User Guide 7-38 7.5 Ringtone Configuration The Country Specific Ring & Tones Configuration page is used to define the parameters for the various tones (ring, dial, busy, ring back etc.) that are generated by the VOIP ATA application. VOIP ATA provides default Ring-Tone Parameters conf...

User Guide User Guide 7-40 Normal Dial Tone: The dial tone parameters are defined by six fields: Freq1, Freq2, OnTime1, OffTime1, OnTime2, and OffTime2. RingBack tone: The ring back tone parameters are defined by six fields: Freq1, Freq2, OnTime1, OffTime1, OnTime2, and OffTime2. Alerting Tone: The ...

User Guide User Guide 7-41 • Edit: Selection of edit option will overwrite the selected country’s (according the Working Country field) parameters with the current parameters displayed on the web page. The New Country field is optional and needs to be filled only when the country name also has to be...

User Guide User Guide 7-43 Select ENABLED to enable STUN (default) if the VOIP ATA is behind a NAT enabled router and the router has no ALG for SIP, or DISABLED to disable STUN (VOIP ATA is not to use STUN for NAT traversal). VOIP ATA also supports a proprietary implementation of NAT traversal where...

User Guide User Guide 7-44 Note Even when STUN is enabled, the VOIP ATA does an automatic detection of the presence of SIP ALG and disables the use of STUN. This is to avoid some media problems arising out of the behavior of some ALGs when STUN is used at the user end. STUN Server: Enter the IP addr...

User Guide User Guide 7-45 7.7 Address Book Configuration The Address Book Configuration web page allows for configuration of address book entries which can be used for speed dial execution of calls. Figure 7-5 Address Book The top half of the web page displays the current address book table. The bo...

User Guide User Guide 8-48 Chapter 8 – Admin Privilege 8.1 Miscellaneous Configuration This page allows you to configure the miscellaneous configurations such as HTTP, FTP, TFTP and SNTP. Figure 8-1 Miscellaneous Configurations HTTP Server: HTTP Server Access: This field allows you to configure wher...

User Guide User Guide 8-49 HTTP Password Protection: This field allows you to enable or disable the HTTP authentication. (Default is Disabled) FTP Server: This field allows you to enable or disable the FTP server connection. (Default is Enabled) • Disable WAN side FTP access: This will disable WAN s...

User Guide User Guide 8-50 Note.. FTP uses the same Username and Password. Ensure to click Submit and Save Settings for your configuration to take effect.

User Guide User Guide 8-51 8.3 Reset to Default This page allows you to reset the VOIP ATA to original factory default configuration. Figure 8-3: Restore Settings Click on Restore button to restore to factory default settings. Note.. This feature produces the same effect as press the Reset Button fo...

User Guide User Guide 8-52 8.4 Firmware Update This page allows the user to upgrade the firmware via web interface. Figure 8-4: Firmware Update 8.4.1 How to Firmware Update 1) Access Firmware Update GUI at Advanced  Firmware Update . 2) On the Firmware Update GUI as in Figure 8-4 , click Firmware U...

User Guide User Guide 8-53 Figure 8-6: Uploading .DLF file 3) Refering to Figure 8-6 , click Browse , search for the correct .DLF file and click Upload to begin Firmware Update. 4) Click Cancel Update if you want to abort Firmware Update. Warning! As the uploading process will take about 1minutes, p...

User Guide User Guide 9-56 Chapter 9 Making Phone Calls 9.1 Internet Calls 1) To make a VoIP call, simply dial the SIP number on your phone’s dial pad. 9.2 PSTN Calls 1) To call regular PSTN telephone numbers, please use your ITSP’s dialing plan. 9.3 VoIP Advanced Call Features 9.3.1 Consultation Ho...

User Guide User Guide 9-57 9.3.3 Attended Transfer This feature allows a user (transferor) to transfer an existing call (transferee) to another telephone number after first consulting with the dialed party (transfer target) before the user hangs up. How To: 1) During an existing call, press the flas...

User Guide User Guide 9-58 9.3.6 Call Forwarding The VOIP ATA can control call forwarding at the end-point level. There are three types of call forwarding: • Forward Unconditional—Forwards every call that comes in. • Forward When Busy—Forwards calls when the line is busy. • Forward on No Answer—Forw...

User Guide User Guide 9-59 9.3.6.1 Forward Unconditional How To: 1) Press *72 on your telephone dial-pad. 2) You will hear an alert tone very briefly, following which you can enter the number you want to forward call to; then press # again. 3) If you enter a number, then the VOIP ATA will attempt to...

User Guide User Guide 9-60 9.3.6.4 Canceling Call Forwarding How To: To cancel unconditional call forwarding, press *73 on your telephone dial-pad. To cancel call forwarding on busy press *76 on your telephone dial-pad. To cancel call forwarding on no answer press *77 on your telephone dial-pad. 9.3...

User Guide User Guide 10-61 Chapter 10 - Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn on Make sure that you have the correct power adaptor connected to the VOIP ATA and plug into an appropriate power source. Check all cable connections. Cannot access the Internet Verify the Intern...

User Guide User Guide 10-62 Appendix A Glossary The Glossary defines acronyms, keywords and definitions used in this user guide. A1 Acronyms VOIP ATA Analog Telephony Adaptor FXO Foreign Exchange Office FXS Foreign Exchange Subscriber PSTN Public Switched Telephone Network PTM Packet Telephony Modul...

User Guide User Guide 10-63 DHCP Dynamic Host Configuration Protocol: A communications protocol that allows network administrators to manage and assign IP addresses to computers within the network. DHCP provides a unique address to a computer in the network which enables it to connect to the Interne...

User Guide User Guide 10-64 DNS Domain Name System: A method to locate and translate Domain Names into Internet Protocol (IP) addresses, where a Domain Name is a simple and meaningful name for an Internet address. FTP File Transfer Protocol: A standardized internet protocol which is the simplest way...

User Guide User Guide 10-65 UDP User DVoIP ATAgram Protocol: A protocol that is used instead of TCP when reliable delivery is not required. Unlike TCP, UDP does not require an acknowledgement (handshake) from the receiving end. UDP sends packets in one-way transmissions.

User Guide User Guide 10-66 Appendix B Dial Plan for Pulver B1 Basic Dial Plan An example dial plan string as would be used with Pulver (a globally available Void service provider - http://www.fwd.pulver.com ) is given below. The dial plan string represents only the basic dialing call and service ru...

User Guide User Guide 10-68 B2 Calling Other Service Provider Numbers through Pulver Pulver also provides the facility to call other service provider numbers. The following is an example list of those service providers and the corresponding recommended dial plan rules that need to be configured for ...