Page 2 - Table of Content
2007-11-21 2 2 Table of Content 1. INTRODUCTION ........................................................................................................................................................... 4 1.1. O VERVIEW ..................................................................................
Page 4 - devices through VPN NAT router.
2007-11-21 4 4 1. Introduction 1.1. Overview The VOI-9300 is an embedded Voice over IP (VoIP) PBX Server with Session Initiation Protocol (SIP) to provide IP extension phone connections for global virtual office of small-to-medium business (SMB) companys. Equipped with 4 x FXO ports, Ethernet LAN an...
Page 5 - Standard Compliance
2007-11-21 5 5 2. Features The VOI-9300 IP PBX is equipped with RJ45 & RJ11 connectors and is featuring as the following: SIP Server supports 50 user registrations and 20 concurrent calls SIP v1 (RFC2543), v2 (RFC3261) with MD5 authentication (RFC2069 and RFC 2617) RJ45 x 2 for Ethernet WAN and ...
Page 6 - LED Indicators & Interface Connectors; LED Indicators
2007-11-21 6 6 4. Packing Content Inside the package you should find: (1) One VOI-9300 IP PBX (2) One AC100~240V to 12VDC/1A Power Adaptor (3) One Cat 5 Ethernet Cable (4) One User Manual CD 5. LED Indicators & Interface Connectors LED Indicators On the front panel of VOI-9300, there are 12 LED ...
Page 7 - Interface Connectors; Backup
2007-11-21 7 7 Interface Connectors 1. DC Power 12Volt DC / 1A Power Adaptor with 100~240V AC power input 2. FXO ports 4 FXO ports are for connection to PSTN lines, and numbered 1, 2, 3 and 4 from left to right. 3. Life Line port Life Line FXS port connects to an analog telephone. When power is down...
Page 8 - Reset to Factory Default; configurations. The procedures are as follows:
2007-11-21 8 8 6. Installations 7. Reset to Factory Default IP PBX VOI-9300 can be reset back to factory default when IP address is not accessible for web configurations. The procedures are as follows: 1. Power off. 2. Press the RESET button and hold continuously, then power on. 3. Hold the RESET bu...
Page 9 - IP PBX Configurations by Web Browser; Please enter the default IP address; WAN & LAN Network IP Address and Mask
2007-11-21 9 9 8. IP PBX Configurations by Web Browser You may enter the IP address from PC Web browser to configure VOI-9300. For example, enter http://192.168.1.1 from IE web browser to display login page as follows. Note that VOI-9300 support auto-MDIX for LAN port. If a notebook PC is directly c...
Page 12 - WAN Link Types
2007-11-21 12 1 8.1.2 LAN Setting LAN Port can be used for IP-PBX to connect to a Notebook PC for configurations. The embedded DHCP Server will automatically assign IP address through the LAN port. MAC Address should be unique in the same network, and IP Address must be in the format of xxx.xxx.xxx....
Page 17 - VPN Client Configuration for OPENVPN
2007-11-21 17 1 VPN Server Configuration for PPTP (Point-to-Point Tunnel Protocol) VPN Server: You may enable or disable VPN Server Service. UserName: For remote user when connected to VPN server. Password: For remote user when connected to VPN server. Press Update to save the configurations, and pr...
Page 23 - Detailed Descriptions for Hotline Function Numbers; Hotline
2007-11-21 23 2 Detailed Descriptions for Hotline Function Numbers Hotline Numbers Functions Descriptions *8 Call pickup Press *8# to pickup calls within the same group 9 Operator Press 9# to call Operator. 112 Auto Attendant (AA) Press 112# to enter Auto Attendant IVR followed with the voice prompt...
Page 24 - Hotline Applications; Procedures for Operator:
2007-11-21 24 2 Procedures: From 202 IP Phone, Dial 1602 -> 1 (set forward) -> 2 (busy forward)-> 203# -> 1 (submit) -> hang up. 1603 Play Voicemail for Current Extension To play & to delete the voicemails for the current IP phone extension number. Example: To hear the first voice...
Page 29 - display the synchronized NTP time when you re-enter this setting.
2007-11-21 29 2 SSL for Gmail : The IP-PBX supports voicemail via Gmail server by using SSL mode. MailBox: This is used for the sending account in Gmail. This must be registered in Gmail in advance. User: The user name reistered to Gmail. Password: The password registered to Gmail. SMTP Server: Gmai...
Page 30 - Incoming Calls Settings; for the IP PBX from the VoIP.
2007-11-21 30 3 8.3 Incoming Calls Settings The IP PBX provides two ways of incoming calls; one is from local PSTN through the FXO ports, and the other is from the calls from ITSP. In some case, the ITSP may provide the real PSTN numbers for the IP PBX from the VoIP. 8.3.1 Calls from FXO ports The I...
Page 32 - The list will display registered users with status after submit.; You may also press the icon to modify the setting.
2007-11-21 32 3 The list will display registered users with status after submit. You may also press the icon to modify the setting.
Page 33 - You may press the icon to delete this setting.; Server and to redirect VoIP calls from ITSP into the IP PBX.
2007-11-21 33 3 You may press the icon to delete this setting. 8.3.3 Access Number Access Number is used to supplement the function of incoming calls from VoIP SIP Server in the previous section. For some ITSP SIP Servers, one way voice connection may be missing due to protocol incompatibility. In t...
Page 39 - Note: The prompt file must be GSM format.; and the call will be forwarded by priority.
2007-11-21 39 3 8.5 SwitchBoard (Auto Attendant Settings) The IP PBX provides an Auto Attendant for user to call. When receiving an incoming call, the auto attendant will play a welcome prompt message or call another extension number. The settings include welcome prompt message, operator, and auto a...
Page 41 - Users Management
2007-11-21 41 4 Number : If you select the Number way . The extension number will answer the call. Time/Week/Date/Month: The time of these time field set (Time & Week & Date & Month), the extension user will answer the call. 8.6 Users Management This section describes the account opening...
Page 42 - Single User Account Opening → Add User; authority. Remember the length should not exceed 32.; Group Users Account Opening→ Add Users; display all the created accounts.
2007-11-21 42 4 8.6.1 Single User Account Opening → Add User You may add single user account in this section by entering user name, password, groups, and call authority. Remember the length should not exceed 32. Note: when the number of registered users reach the limit, the function of add user will...
Page 44 - recovered once deleted.
2007-11-21 44 4 8.6.4 Delete User Accounts There are two ways for user account deletion; one is for single account deletion, and the other is for group account deletions. For single account deletion, you need only to enter the extension number. For group account deletions, you need to enter a range ...
Page 48 - The on-line users are for the current registered users.; Advanced Settings
2007-11-21 48 4 (2) Unconditional Transfer (3) Call Transfer; including busy, off-line, and no answer transfer. (4) Find Me (5) Telephone Binding You may modify and update all the user settings directly from the entry of the list. 8.6.8 On-Line User List The on-line users are for the current registe...
Page 52 - General User Extension:
2007-11-21 52 5 (2) Maximum attendants of conference room If set at 0, it has no limitation. Please refer to the conference room settings. (3) Web Control of Conference Room There are three icons for the three operation functions; (1) The extension numbers are in conversation dialog status (2) The e...
Page 55 - Default is “Caller ID after 1
2007-11-21 55 5 8.7.5 Caller ID This allow to configure the caller ID fuctions and to show the incoming call numbers. Default is “Caller ID after 1 st Ring (FSK)”.
Page 56 - Call Detail Records Query; you may copy to USB disk before erased.; By Month
2007-11-21 56 5 8.8 Call Detail Records Query The IP PBX keeps call records for 2 months. You may have two ways for record queries. One is to query for the whole IP PBX, and the other is for the specific user. If you want to keep the call records, you may copy to USB disk before erased. 8.8.1 System...
Page 57 - By Time
2007-11-21 57 5 By Time 8.8.2 User Call Records You may query all the calls for certain user during the specified time frame and export to local storages. Example :
Page 58 - Export: Click on “DOWNLOAD” button and select “Save as New File”.
2007-11-21 58 5 8.9 Upgrade & Reboot 8.9.1 User information Export & Import Before upgrading the VOI-9300 IP-PBX or reset to factory defaults, you may export all the user information to local PC storage, and import back after the upgrade or default settings are done. Export: Click on “DOWNLO...
Page 60 - Applications of IP PBX under Firewall with DMZ; for VoIP
2007-11-21 60 6 9. Applications Applications of IP PBX under Firewall with DMZ This will protect corporate network security while allowing VOI-9300 to work as IP-PBX for VoIP applications. When VOI-9300 IP-PBX is operating under the corporate firewall, remember to enable and open the following servi...
Page 61 - Applications of IP PBX with ADSL; This VOI-9300 supports PPPOE to work with ADSL and to integrate
2007-11-21 61 6 Applications of IP PBX with ADSL This VOI-9300 supports PPPOE to work with ADSL and to integrate IP-PBX into the corporate network for VoIP applications.