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Manual Lenovo Z565
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Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 85 First Edition (Apr. 2010)© Copyright Lenovo 2010. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private...
iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety .............................................. 3 Safety inspection guide ..........
iv About this manual This manual contains service and reference information for the following Lenovo IdeaPad product: Lenovo IdeaPad Z560/Z565 Use this manual to troubleshoot problems.The manual is divided into the following sections: The common sections provide general information, guidelines, and ...
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Ideapad Z560/Z565 computer:• “General safety ” on page 2 • “Electrical safety ” on page 3 • “Safety inspection guide” on page 5 • “Handling devices t...
2 Ideapad Z560/Z565 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance.When lifting any heavy object: • 1. Make sure that you can stand safely without slip...
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.Many custo...
4 Ideapad Z560/Z565 Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface ...
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only th...
6 Ideapad Z560/Z565 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in cha...
7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small p...
8 Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or ...
9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing wh...
10 Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose ...
11 Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.Si le panneau d’affi...
12 Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’a...
13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, dé...
14 Ideapad Z560/Z565 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is insta...
15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instr...
16 Ideapad Z560/Z565 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Strategy for replacing a hard disk drive” on page 17 – “Important notice for replacing a system board ” on p...
17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue.Some computers have both a processor ...
18 Ideapad Z560/Z565 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS...
19 General checkout General checkout This chapter presents the following information:• “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service th...
20 Ideapad Z560/Z565 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:1. Name and phone number of servicer2. Date of service3. Date on which the machine failed4. Da...
21 General checkout Power system checkout To verify a symptom, follow the steps below:1. Turn off the computer.2. Remove the battery pack.3. Connect the AC adapter.4. Make sure that power is supplied when you turn on the computer.5. Turn off the computer.6. Disconnect the AC adapter and install the ...
22 Ideapad Z560/Z565 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack....
23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Passwords” on page 24 • “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore ...
24 Ideapad Z560/Z565 Hardware Maintenance Manual When you use the recovery discs to boot your computer, the system will enter the user interface for system recovery automatically. Please follow the prompt to insert the backup disc s to complete the whole recovery process. Note: The recovery process ...
25 Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off moni...
26 Ideapad Z560/Z565 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. • To cause the computer to enter hibernation mode, follow the steps below: If you are us...
27 Lenovo IdeaPad Z560/Z565 Lenovo IdeaPad Z560/Z565 This chapter presents the following product-specific service references and product-specific parts information:• “Specifications” on page 27 • “Status indicators” on page 29 • “Fn key combinations” on page 31 • “FRU replacement notices” on page 32...
28 Ideapad Z560/Z565 Hardware Maintenance Manual Table 1. Specifications (continued) Feature Description Video • CRT port x 1 (on planar), HDMI port x 1 (on planar) Ethernet (on the system board) • 10/100 Fast Ethernet Controller RTL8103EL PCI Express Mini Card slot • one half size for WLAN card• re...
29 Lenovo IdeaPad Z560/Z565 Status indicators The system status indicators below show the computer status: 3 4 5 6 1 2 Table 2. Status indicators Indicator Meaning 1 Caps lock White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key....
30 Ideapad Z560/Z565 Hardware Maintenance Manual Table 2. Status indicators (continued) Indicator Meaning 4 Battery status Blinking amber (500ms off/1s on): The remaining power of the battery is less than 5% of its capacity. Blinking amber (100ms off/3.2s on): The battery is being charged with the r...
31 Lenovo IdeaPad Z560/Z565 Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 4. Fn key combinations Key combination Description Fn + Esc: Turn on/off the integrated camera. Fn + F1: Enter sleep mode. Fn + F2: Turn on/off the backlight of...
32 Ideapad Z560/Z565 Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaPad computer, this probl...
33 Lenovo IdeaPad Z560/Z565 Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules:1. Do not attempt to service any computer unless you have been trained and certified....
34 Ideapad Z560/Z565 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever 1 . Holding the battery release lever in t...
36 Ideapad Z560/Z565 Hardware Maintenance Manual 1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 3. Removal steps of HDD/Memory/CPU/Mini PCI ExpressCard slot compartment c...
37 Lenovo IdeaPad Z560/Z565 1040 Hard disk drive For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Attention: • Do not drop the hard disk drive or apply ...
38 Ideapad Z560/Z565 Hardware Maintenance Manual 3 Step Screw (quantity) Color Torque 1 M2.0 × 6 mm, flat-head, nylon-coated (2) Black 0.6 Nm(6 kgfcm) When installing: Make sure that the HDD connector is attached firmly.
41 Lenovo IdeaPad Z560/Z565 1070 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 7. Removal steps of fan ass...
42 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 7. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow 4 . Be careful not to damage the connector. 4 Attention: Do not handle the heat sink assembly rough...
44 Ideapad Z560/Z565 Hardware Maintenance Manual 1080 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 • “1070 Fan assembly and Heat Sink assembly” ...
45 Lenovo IdeaPad Z560/Z565 1090 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order:• “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 9. Removal steps of P...
46 Ideapad Z560/Z565 Hardware Maintenance Manual Notes: wireless LAN card has 2 cables in step 1 . wireless LAN card in some models may have 3 cables in step 1 . Figure 9. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the card in the direction shown by arrow 3 . 3 Wh...
48 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 10. Removal steps of keyboard (continued) Lift the keyboard a little 3 , unlock the FPC connector and then detach the connector in the direction shown by arrows 4 5 . 3 5 4 When installing: Make sure that the FPC connector is attached firmly an...
50 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 11. Removal steps of keyboard bezel (continued) Remove one screw 4 , unplug the speaker connector in the direction shown by arrow 5 , and then detach three FPC connectors in the direction shown by arrows 6 7 . 4 7 6 5 Step Screw (quantity) Colo...
51 Lenovo IdeaPad Z560/Z565 Figure 11. Removal steps of keyboard bezel (continued) Remove the keyboard bezel in the direction shown by arrow 8 . 2 8
52 Ideapad Z560/Z565 Hardware Maintenance Manual 1120 Speakers, power board and touch inductive panel For access, remove these FRUs in order:• “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 • ...
54 Ideapad Z560/Z565 Hardware Maintenance Manual 1130 System board and ExpressCard slot assembly Important notices for handling the system board: When handling the system board, bear the following in mind.• Be careful not to drop the system board on a bench top that has a hard surface, such as metal...
56 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Remove the system board in the direction shown by arrow 4 . b 4 a a When installing: When attaching the system board to the base cover, adjust the placement of the wire...
59 Lenovo IdeaPad Z560/Z565 2 2 2 2 When installing: Route the antenna cables along the cable guides. As you route the cables, • make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
60 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 14. Removal steps of LCD unit (continued) Remove four screws 3 . 3 3 3 3 Step Screw (quantity) Color Torque 3 M2.5 × 4 mm, flat-head, nylon-coated (4) silver 0.6 Nm(6 kgfcm) Remove the LCD unit in the direction shown by arrows 4 . 4 4
61 Lenovo IdeaPad Z560/Z565 1150 Bluetooth daughter card and base cover For access, remove these FRUs in order:• “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 ...
62 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 15. Removal steps of bluetooth daughter card and base cover (continued) Remove the power assembly in the direction shown by arrows 2 . 2 2 When installing: Make sure that the power connector is attached firmly. Remove one screw 3 and then remov...
63 Lenovo IdeaPad Z560/Z565 Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to...
64 Ideapad Z560/Z565 Hardware Maintenance Manual 1160 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 •...
66 Ideapad Z560/Z565 Hardware Maintenance Manual Figure 17. Removal steps of LCD panel and hinges (continued) Lift the LCD panel a little and detach the connector on the back of the LCD panel in the direction shown by arrow 2 . Remove the LCD panel 3 . Note: The LCD circuit is attached to the LCD pa...
68 Ideapad Z560/Z565 Hardware Maintenance Manual 1190 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover...
69 Lenovo IdeaPad Z560/Z565 Locations Front view 1 Integrated camera 2 Wireless LAN antennas ( selected models only ) 3 System status indicators Note: For the description of each indicator, see “Status indicators” on page 29. 4 OneKey Rescue System button 5 Power button 6 Built-in microphone 7 Integ...
70 Ideapad Z560/Z565 Hardware Maintenance Manual Right-side view 1 Microphone jack 2 Headphone jack 3 Optical drive 4 USB port 5 AC power adapter jack 5 1 2 3 4 Bottom and Left-side view 1 HDMI port 2 ExpressCard ® slot (selected models only) 3 eSATA/USB combo port 4 USB port 5 VGA port 6 RJ-45 port...
71 Lenovo IdeaPad Z560/Z565 Parts list This section presents the following service parts: • “Overall” on page 72 • “LCD FRUs” on page 77 • “Keyboard” on page 79 • “Miscellaneous parts” on page 81 • “AC adapters” on page 82 • “Power cords” on page 83 Notes: • Each FRU is available for all types or mo...
72 Ideapad Z560/Z565 Hardware Maintenance Manual Overall 1 2 4 6 9 d e 16 15 f 7 5 a 8 10 11 12 13 14 14 18 17 22 19 b 20 17 21 c g 3
73 Lenovo IdeaPad Z560/Z565 Table 5. Parts list—Overall No. FRU FRU no. 1 LCD unit ( see “LCD FRUs ” on page 77 .) 2 Keyboard ( see “Keyboard ” on page 79.) 3 NIWE3_TP_BTN_BOARD_ASSY 31044227 4 NIWE4 LOGIC UPPER ASSY 15.6-AL 31044216 5 NIWE4 POWER BOARD-15.6 31044213 6 NIWE4 SENSOR BOARD-15.6 310448...
77 Lenovo IdeaPad Z560/Z565 LCD FRUs In Lenovo IdeaPad Z560/Z565, there are following types of LCDs. “15.6-in. HD TFT” • h
79 Lenovo IdeaPad Z560/Z565 Keyboard Table 7. Parts list—Keyboard Language P/N Sunrex Bulgarian 25010767 Nordic 25010768 FrEn 25010769 US Internation 25010770 Swiss 25010771 Slovenia 25010772 Slovak 25010773 Iceland 25010774 Belgian 25010775 Hungarian 25010776 Hebrew 25010777 Greek 25010778 Dutch 25...
80 Ideapad Z560/Z565 Hardware Maintenance Manual Table 7. Parts list—Keyboard (continued) Language P/N Chicony Bulgarian 25010797 Nordic 25010798 FrEn 25010799 US Internation 25010800 Swiss 25010801 Slovenia 25010802 Slovak 25010803 Iceland 25010804 Belgian 25010805 Hungarian 25010806 Hebrew 2501080...
81 Lenovo IdeaPad Z560/Z565 Miscellaneous parts Table 8. Parts list—Miscellaneous parts FRU P/N System miscellaneous parts: • (a) NIWE4 TP BRACKET-15.6 • (b) NIWE1 HDD BRACKET (for Z560) • (b) NAWE5 HDD BRACKET (for Z565) • (c) NIWE1 ODD BRACKET • (h) NIWE4_LCD_RUBBER_PAD_POLISH 3104420931042377 310...
82 Ideapad Z560/Z565 Hardware Maintenance Manual AC adapters Table 9. Parts list—3-pin AC adapters FRU P/N 65W3PIN, Delta ADP-65KH B adapter 36001646 65W3PIN, Liteon PA-1650-56LC adapter 36001651 65W3PIN, Chicony CPA-A065 20V3.25A adapter 36001792 65W3PIN, Brazil PA-1650-52LB adapter 36001714 65W3PI...
83 Lenovo IdeaPad Z560/Z565 Power cords A Lenovo IdeaPad power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region P/N CCC • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m 145000602 CCC • LINETEK PC323+RVV300/300+LS15 1m 14500...
84 Ideapad Z560/Z565 Hardware Maintenance Manual Table 10. Parts list—3-pin power cords(continued) Region P/N Switzerland • Longwell LP-37+H03VV-F+LS-18 1m 145000565 Brazil• Longwell LP-46+H03VV-F+LS-18 1m 145000564 Israel • Longwell LP-41+H03VV-F+LS-18 1m 145000563 UL• Longwell LP-30B+SPT-2 18AWG+L...
85 Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is n...
86 Ideapad Z560/Z565 Hardware Maintenance Manual Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no ...
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