Lenovo X230i- Manuals
Lenovo X230i– User Manual in PDF format online.
Manuals:
User Manual Lenovo X230i
Summary
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Static electricity prevention . . . . . . . . . . 67 Replacing the battery . . . . . . . . . . . . 67 Replacing the SIM card . . . . . . . . . . . 70 Replacing the hard disk drive or solid state drive . 71 Replacing a memory module . . . . . . . . . 73 Replacing the keyboard . . . . . . . . . . . 76...
Japan VCCI Class B compliance statement . . 155 Japan compliance statement for productswhich connect to the power mains withrated current less than or equal to 20 A perphase . . . . . . . . . . . . . . . . 155 Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 155 Appendix ...
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
product are zero. Before you remove the covers from a product equipped with a power cord, always makesure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving part...
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm 2 , or better. For other countries, the suitable types shall be used accordingly. Never wrap...
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to bedamaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obt...
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that isrecommended by the manufacturer. The battery contains lithium and can explode if not properlyused, handled, or ...
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and whenbatteries are charging. Notebook computers can generate a significant amount of heat due to theircompact size. Always follow these basic precautions: • When your computer i...
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration...
Using headphones or earphones If your computer has both a headphone connector and an audio-out connector, always use the headphoneconnector for headphones (also called a headset) or earphones. CAUTION:Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment ofthe equ...
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and ThinkVantage ® Technologies and other software. • “Locating computer controls, connectors, and indicato...
8 Fingerprint reader Some models have a fingerprint reader. The fingerprint authentication technology enables you to use yourfingerprint to start the computer, enter the ThinkPad Setup program, or enter the Windows operating system.For details, see “Using the fingerprint reader” on page 56. 11 Fn ke...
6 Media card reader slot Your computer has a media card reader slot. For more information about the supported cards, see “Using anExpressCard, a flash media card, or a smart card” on page 41. Left-side view Figure 3. ThinkPad X230 and X230i left-side view 1 ExpressCard slot 2 Wireless radio switch 3...
Note: If you attach your computer to a ThinkPad Ultrabase, docking station, or port replicator, use the VGA connector on the Ultrabase, docking station, or replicator, not the one on the computer. For details, see “Attaching an external monitor” on page 36. 7 Fan louvers The internal fan and louvers...
4 Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in thememory-upgrade slot. Memory modules are available as options from Lenovo. For more information,see “Replacing a memory module” on page 73. 5 Built-in speakers The stereo speakers are buil...
1 Sleep status indicator • Green : The computer is in sleep mode. • Blinking green : The computer is entering sleep or hibernation mode, or is resuming normal operation. 2 Battery status indicator • Green : The battery charge level is 20% or higher • Orange : The battery charge level is between 5% a...
Features Processor • To view the processor information of your computer, click Start , right-click Computer . Then click Properties . Memory • Double data rate 3 (DDR3) synchronous dynamic random access memory (SDRAM) Storage device Depending on the model: • 2.5-inch (7 mm height) hard disk drive • ...
• Speaker mute button • Microphone mute button Interface • External monitor connectors (VGA and Mini DisplayPort) • Combo audio jack • Two USB 3.0 connectors and one Always On USB 2.0 connector • RJ45 Ethernet connector • ExpressCard slot • 4-in-1 digital media card reader • Docking station connecto...
Operating environment This section provides information about your computer operating environment. Environment • Maximum altitude without pressurization: 3048 m (10,000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C to 35.0°C (41°F to 95°F) – Storage: 5.0°C to 43.0°C (41°...
the application icon. Then, follow the instructions on the screen. When the installation process completes,the application icon will be activated. Table 1. Applications in the Lenovo ThinkVantage Tools program Application Icon name Access Connections ™ Internet Connection Active Protection System ™ ...
Table 2. Applications in Control Panel (continued) Application Control Panel section Green text in Control Panel Fingerprint Software System and Security Hardware and Sound Lenovo - Fingerprint Reader or Lenovo - Notebook FingerprintReader GPS Enabler Network and Internet System and Security Lenovo ...
Chapter 2. Using your computer This chapter provides information on using some of the computer components. • “Registering your computer” on page 19 • “Frequently asked questions” on page 19 • “Special keys and buttons” on page 20 • “Using the UltraNav pointing device” on page 24 • “Power management”...
Concerned about security or need to securely dispose of data stored on your hard disk or solidstate drive? • Study the Chapter 4 “Security” on page 49 to find out how you can protect your computer from theft and unauthorized use. • Use the Client Security Solution program or Password Manager program...
Volume and mute buttons Adjust the sound volume level of the built-in speakers by using the following three buttons: 1 Speaker mute button 2 Volume control button 3 Microphone mute button If you mute the sound and then turn off your computer, the sound will remain muted when you turn on yourcomputer...
4. Select Only the recording device selected below: . Then select the recording device from the drop-down list box. 5. Click OK . Windows key Press this key to open the Start menu of the Windows operating system. You also can use the Windows key together with another key to achieve other functions. ...
Changing the UltraNav pointing device settings To change your UltraNav pointing device settings, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav . Then change the settings as you desired. Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing s...
• Enable the TrackPoint scrolling function. • Enable the TrackPoint Scrolling Tips. To customize the settings of the TrackPoint pointing device, do the following: 1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav . 2. Under TrackPoint, proceed to changing the settings. Changing ...
Power management When you need to use your computer away from electrical outlets, you depend on battery power to keepyour computer running. Different computer components consume power at different rates. The more youuse the power-intensive components, the faster you consume battery power. Checking b...
Charging the battery When you check battery status and find that the percentage of power remaining is low or when the poweralarm alerts you that the remaining power is low, you need to charge your battery or replace it with acharged battery. If an ac outlet is convenient, plug the ac power adapter i...
• Hibernation By using this mode, you can turn off your computer completely without saving files or exiting from anyapplications that are running. When the computer enters hibernation, all open applications, folders, andfiles are saved to the hard disk, and then the computer turns off. Use the Power...
DANGER There is a danger of an explosion if the backup battery is incorrectly placed. The lithium batterycontains lithium and can explode if it is not properly handled, or disposed of. Replace only with abattery of the same type. To avoid possible injury or death, Do not: (1) throw or immerse into w...
WiMAX This long-range wireless data transmission technology based on the 802.16 standard is expected to providethe user a last mile broadband connectivity similar to that provided by cable or ADSL, but without the need to physically connect a cable to the personal computer. Establishing wireless LAN...
To use the wireless WAN feature, start the Access Connections program. For information on how to startthe Access Connections program, see “Accessing ThinkVantage applications on the Windows 7 operatingsystem” on page 13. For maximum performance from your wireless WAN connection, please keep the foll...
Checking wireless connection status You can check your computer wireless connection status and wireless signal strength through the AccessConnections gauge on the taskbar, or through the Access Connections icon and wireless status icon onthe taskbar. Access Connections gauge On the Windows 7 operati...
– Power to the wireless radio is on. The signal strength of the wireless connection is marginal. – Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your system closer to the wireless access point. • Wireless status icon state...
2. Right-click on the desktop, and click Screen resolution . Note: If your computer cannot detect the external monitor, click the Detect button. 3. Select the external monitor and click Advanced Settings . 4. Click the Monitor tab and select a color value from the Colors field. 5. Click OK . Conside...
Considerations for attaching a DVI monitor Connect the DVI monitor to the expansion unit, and turn it on before you turn on the computer. Otherwise thesystem cannot recognize the DVI monitor. If the option for enabling the DVI monitor in the Display Propertieswindow is not displayed, try closing the...
1. Right-click on the desktop, and click Screen resolution . 2. Click the monitor-1 icon (for the primary display, the computer display). 3. Set the resolution for the primary display. 4. Click the monitor-2 icon (for the secondary display, the external display). 5. Set the resolution for the second...
You also can use the integrated camera with other programs that provide features such as photographing,video capturing, and video conferencing. To use the integrated camera with other programs, open one of theprograms and start the photographing, video capturing, or video conferencing function. Then...
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. • “Accessibility and comfort” on page 45 • “Traveling with your computer” on page 47 Accessibility and comfort Good ergonomic practice is important to get the most from...
Display : Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the displayscreen clean and set the brightness to levels that enable you to see the screen clearl...
Assistive technologies enable users to access information in the most appropriate way. Some of thesetechnologies are already provided in your operating system. Others can be purchased through vendors, oraccessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologie...
Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • ThinkPad AC/DC Combo Adapter • External mouse, if you are accustomed to using one • Ethernet cable • Extra battery, charged • A quality carrying case that provides...
2. Type the master hard disk password. Note: To return to the icon , press F1 again. If this icon is displayed, type a supervisor password. Note: Press the Backspace key if you enter a wrong password while you are typing your password. Power-on password You can set a power-on password to help protec...
10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit. The next time you turn on your computer, you will have to type the user or master hard disk password inorder to start your computer and get access to your operating system. Changing or removing a h...
• To remove a password, do the following: a. In the Enter Current Password field, type the current supervisor password and press Enter. b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter. Attention: You might want to note down your password and keep it in a safe place...
Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive. This featurehelps to protect your computer against security attacks on media, NAND flash or device controllers by useof a hardware encryption chip...
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: Client Security Solution is not preinstalled on Windows 7 models. To configure the security chip, you need to download the latest version of Client Security Solution from the Lenovo...
Table 4. LED behavior list_fingerprint reader LED behavior Description Steady green The fingerprint reader is ready to swipe. Blinking green once The fingerprint is being authenticated or has been authenticated. Blinking green The fingerprint reader is ready to swipe in power-on authentication state...
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Creating and using recovery media” on page 61 • “Performing backup and recovery operations” on page 62 • “Using the Rescue and Recovery workspace” on page 63 • “Creating and using a res...
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the screen. Using recovery media On the Windows 7 operating system operating system, you can use recovery media to restore th...
Performing a recovery operation To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operatingsystem, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery progra...
• To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the...
3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. • If you have created a rescue medium using the secondary internal hard disk drive, set the secondary internal hard disk drive as the first boot device in the startup device...
Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do oneof the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 64. • Use recovery media if all other methods...
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace some hardware for your computer. • “Static electricity prevention” on page 67 • “Replacing the battery” on page 67 • “Replacing the SIM card” on page 70 • “Replacing the hard disk drive or solid state drive”...
6. Make sure that the battery latch to the locked position. 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the SIM card Before you start, print these instructions. Your computer might require a SIM card to establish wireless WAN connections. Depending on the ...
5. Insert the new SIM card firmly into the slot. 6. Reinstall the battery. See “Replacing the battery” on page 67. 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or solid state drive Before you start, print these instructions. When replaci...
7. Attach the side rubber rails to the new hard disk drive or the side spacer rails to the new solid state drive. 8. Insert the new hard disk drive or solid state drive into the slot. 9. Reinstall the slot cover and tighten the screw to secure it. 10. Reinstall the battery. See “Replacing the batter...
6. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module into the socket at an angle of about 20 degrees 1 ; then press it in firmly 2 . 7. Pivot the memory module downward until it snaps into place. 8. Make sure that the memory module is firm...
3. If the Installed memory item shows a different amount of memory from what you installed, check whether you have correctly followed the instructions in this section. Replacing the keyboard Before you start, print these instructions. DANGER Electric current from power, telephone, and communication ...
6. Push hard in the direction shown by the arrows 1 to unlatch the front side of the keyboard. The keyboard will open up slightly 2 . 7. Carefully lift the keyboard until you can see how it is connected. Hold the keyboard above the computer 1 , and then detach the connector 2 . Remove the keyboard. ...
3. Press gently on the keyboard and slide the keyboard in the direction shown by the arrows. Make sure that the edges of the keyboard are under the frame. 4. Turn the computer over and reinstall the screws. 5. Reinstall the battery. See “Replacing the battery” on page 67. 6. Turn the computer over a...
Removing the palm rest To remove the palm rest, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for three to five minutes, till the inside of the computer cools. 2. Close the computer display, and turn the computer over. 3. Remo...
Installing the palm rest To install the palm rest, do the following: 1. Attach the palm rest, making sure the latches near the top left and right edges of the palm rest are secure. 2. Press the edge of the palm rest until it clicks into place. Chapter 6 . Replacing devices 81
5. Reinstall the keyboard. See “Replacing the keyboard” on page 76. 6. Reinstall the battery. See “Replacing the battery” on page 67. 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the speaker Before you start, print these instructions. DANGER Electric curren...
7. Put the new speaker in place and install the screw. Then connect the cable. 8. Reinstall the palm rest. See “Replacing the palm rest” on page 79. 9. Reinstall the keyboard. See “Replacing the keyboard” on page 76. 10. Reinstall the battery. See “Replacing the battery” on page 67. 11. Turn the com...
Chapter 7. Enhancing your computer This chapter provides instructions on installing hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 87 • “ThinkPad Battery 19+” on page 87 • “ThinkPad UltraBase Series 3” on page 90 • “Other ThinkPad port replicators and doc...
Detaching the ThinkPad Battery 19+ To detach the ThinkPad Battery 19+, do the following: 1. Unlock the battery latch by sliding it to the unlocked position. 2. Release the eject lever 2 and detach the ThinkPad Battery 19+. Charging the ThinkPad Battery 19+ The ThinkPad Battery 19+ can be charged sep...
The ThinkPad Battery 19+ also can be charged with a computer attached. In this way, both the mainbattery and the ThinkPad Battery 19+ will be charged. ThinkPad UltraBase Series 3 Your computer supports the ThinkPad UltraBase Series 3, which is a docking solution provided by Lenovo toexpand the worki...
Bottom view 1 Eject request button : Press the eject request button to undock the computer. 2 Docking status indicator : This indicator lights red when your computer is docked. It blinks when the eject request button is pressed. 3 Eject lever : Use it to lift your computer up from the ThinkPad Ultra...
Note: You can turn the key clockwise to lock it. Then, keep the key in a safe place. Do not lose this key; otherwise, you will be unable to detach the computer from the ThinkPad UltraBase Series 3. Detaching the ThinkPad UltraBase Series 3 Attention: Do not detach your computer from the ThinkPad Ult...
Detaching the computer To detach your computer from the ThinkPad UltraBase Series 3, do the following: 1. Ensure that the system lock key of the ThinkPad UltraBase Series 3 is in the unlocked (vertical) position. 2. Close the computer display. 3. If you are hot-detaching or warm-detaching the comput...
1 Unlocked position When the lock is in this position, your computer is not secured. 2 Locked position When the lock is in this position, the ThinkPad UltraBase Series 3 is locked, and the computer cannot beremoved from the ThinkPad UltraBase Series 3. The device in the drive bay also is locked and ...
Front view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3.0 1 Power button : Press the power button to turn the computer on or off. 2 Eject button : Press the eject button to release the computer from the port replicator. 3 Sliding adjuster : Use the sliding adjus...
Rear view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3.0 1 Power jack : Connect the ac power adapter. 2 Ethernet connector : Connect the port replicator to an Ethernet LAN. The indicator on the connector is the same as that on the computer. 3 USB 2.0 connectors ...
8 eSATA connector or USB 3.0 connector : For the ThinkPad Mini Dock Plus Series 3, this is an eSATA connector for connecting an eSATA device. For the ThinkPad Mini Dock Plus Series 3 with USB 3.0, thisis a USB 3.0 connector for connecting a USB compatible devices. 9 External monitor connector : Conn...
Connecting an external display to the ThinkPad Mini Dock Plus Series 3 and the ThinkPad Mini DockPlus Series 3 with USB 3.0 Group 1 (top figure) and Group 2 (lower figure) are independent of each other. Each has a DisplayPortconnector and a DVI connector. If you connect a display to a DisplayPort co...
Chapter 8. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive, you also mightneed to install a new operating system, install new device drivers, update your system UEFI BIOS, orrecover preinstalled software. This topic will help you hand...
Country or region: Code China: SCDenmark: DKFinland: FIFrance: FRGermany: GRItaly: ITJapan: JPNetherlands: NLNorway: NOSpain: SPSweden: SVTaiwan and Hong Kong: TCUnited States: US Installing the Windows 7 operating system Before you start, print these instructions. To install the Windows 7 operating...
To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen. Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a computer with a dual-core processor, you can get access to the hard disk drive. The opposite,...
• UEFI BIOS Version • UEFI BIOS Date (Year-Month-Day) • Embedded Controller Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) Config menu If you need to change the configurat...
Table 5. Config menu items (continued) Menu item Submenu item Value Comments If you select 0 , use 60 seconds as the defaulttimeout value. If you select 255 , the waiting time for establishinga connection is unlimited. Console Type • PC-ANSI • VT100 • VT100+ • VT-UTF8 Select the console type forAMT....
Table 6. Security menu items (continued) Menu item Submenu item Value Comments Intel AT ModuleActivation • Disabled • Enabled • Permanently Disabled Enable or disable the UEFI BIOS interface toactivate the Intel AT module, which is an optionalanti-theft service from Intel. Note: If you set the Intel...
To change the startup sequence temporarily so that the system starts up from a different drive, do thefollowing: 1. Turn off the computer. 2. Turn on the computer; then, while the ThinkPad logo is displayed, press F12. 3. Select the device you want to start first. Note: The Boot menu will be display...
System management Read this topic to learn more about features of system management. Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS ReferenceSpecification (SMBIOS) V2.6.1. SMBIOS provides information about the hardware component...
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you canavoid common problems. The chapter provides information that can help you keep your computer runningsmoothly. • “General tips for preventing problems” on page 125 • “Makin...
• For suspected hard disk drive issues, refer to “Diagnosing problems” on page 131 prior to calling the Customer Support Center. If your computer does not start up, download the files to create a bootableself-test media from the following Web site: http://www.lenovo.com/hddtest. Run the test and rec...
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following these important tips, you will get the most use and enjoymentout of your computer. Be careful about where and how you work • Stor...
• When installing the hard disk drive, solid state drive, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. • Turn off your computer if you are replacing the hard disk drive or solid state drive. • When replacing the primary har...
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 131 • “Troubleshooting” on page 131 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution...
2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping thebattery out of the computer. If the computer does not turn back on, continue with step 3. Note:...
Solution : The thermal sensor has problem. Shut down the computer immediately and have the computer serviced. • Message : This system does not support batteries that are not genuine Lenovo made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Press the ESC ...
• Problem : My screen goes blank while the computer is on. Solution : Your screen saver or power management might have been enabled. Do either of the following: – Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver. – Press the power button to resume from s...
The network cable must be securely connected both to the Ethernet connector of your computer andto the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is100 meters. If the cable is connected and the distance is within acceptable limits but the problempersists, try ...
Check the Network Name (SSID) and your encryption information. Use the Access Connections program toverify this case-sensitive information. A wireless WAN problem Problem : A message is displayed indicating that an unauthorized WAN card is installed. Solution : The WAN card is not supported on this ...
1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the externalkeyboard. Make sure that you have seated the connectors correctly. If the pr...
8. Click the Monitor tab. Check whether the color quality is correctly set, and make sure that the other information also is correct. 9. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status ...
7. Select the correct screen refresh rate. • Problem : Wrong characters are displayed on the screen. Solution : Did you follow the correct procedure when installing the operating system or application program? If you did, have the external monitor serviced. • Problem : The Extend desktop function do...
8. Play any sound via the music program. Make sure that sound comes from a headphone attached directly to the system. For more information, refer to the help information system of Realtek HD Manager . Note: In the Volume Mixer window of Realtek HD Manager , a check mark by the entry for a device, su...
Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem : The battery pack cannot be fully charged in the standard charge time when the computer is powered off. Solution : The battery pack might be over-discharged. Do the ...
Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Verify the power button. Refer to “Status indicators” on page 7. The power button is illuminated whenever the computer is on. 2. ...
If you receive an error message while the operating system is loading the desktop configuration after thePOST is completed, check the following items: • Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. • Go to the Microsoft Knowledge Base homepage ...
• Problem : The battery discharges slightly while the computer is in hibernation mode. Solution : If the wakeup function is enabled, the computer consumes small amount of power. This is not a defect. For details, refer to “Power-saving modes” on page 29. Problems with drives and other storage device...
Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem : A device connected to the USB connector does not work. Solution : Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment o...
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 147 • “Getting help and service” on page 147 • “Purchasing additional services” on page 149 Before you contact Lenovo Often, you can solve your computer pro...
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes(ECs) that apply to your hardware available. The following items are not covered:• Replaceme...
Appendix A. Regulatory Information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product thatis based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/orOrthogonal Frequen...
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefor example mobile phones. D...
The main antenna connected to the wireless LAN or WiMAX feature is located on the upper right side of thecomputer display, near the center. If your computer has the Multiple Input Multiple Output (MIMO) wirelessLAN feature, the third wireless antenna also is located here. Locating wireless regulator...
Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic CompatibilityDirective This product is in conformi...
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. Information on product ...
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Appendix C. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemRescue and RecoverySecure Data DisposalThinkLightThinkPadThinkVantageTrackPointUltrabayUltrabaseUltraConnectUltraNav Intel and Intel SpeedStep are t...
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