Lenovo TS440- Manuals
Lenovo TS440– User Manual in PDF format online.
Manuals:
User Manual Lenovo TS440
Summary
Contents Safety information . . . . . . . . . . iii Products that are not assessed . . . . . . . . . x Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . 1 Server documentation . . . . . . . . . . . . . 2 Chapter 2. Server setup road map . . . 5 Chapter 3. Prod...
Replacing the power distribution board andcage assembly . . . . . . . . . . . . . 126 Replacing the power conversion board . . . 130 Replacing the hot-swap hard-disk-drivebackplane. . . . . . . . . . . . . . . 132 Replacing the non-hot-swap power supplyassembly . . . . . . . . . . . . . . . 136 Repl...
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentaçãoque o acompanha. Преди да...
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwaznajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam noDVD de documentação fornecid...
Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of thisproduct during an electrical storm. • Connect all power cords to a pr...
Statement 16 CAUTION:To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed sa...
Statement 20 CAUTION:A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace thebattery only with the Lenovo-approved part. Recycle or discard the battery as instructed by localregulations. Products that are not assessed Typical products that are not assessed...
Chapter 1. General information This chapter provides some general information about your product. This chapter contains the following items: • “Introduction” on page 1 • “Server documentation” on page 2 Introduction This user guide for your Lenovo ® ThinkServer ® product contains information about t...
Record information about your server in the following table. You will need the information if you ever needto have your server serviced. For where to find the product information label on the chassis, see “Machine type, model, and serial numberlabel” on page 12. Product name ________________________...
Note: Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on thedocumentation DVD might change without notice after the first release of the DVD. You can always obt...
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. Insome cases, the server is fully configured and you need to connect the server...
Chapter 3. Product overview This chapter provides information about the server package, features, specifications, software programs,and component locations. This chapter contains the following items: • “Server package” on page 7 • “Features” on page 7 • “Specifications” on page 11 • “Software” on pa...
refer to the Personal Systems Reference document for ThinkServer products at: http://www.lenovo.com/psref/ Microprocessor One Intel ® Xeon ® microprocessor (internal cache size varies by model) For a list of ThinkServer microprocessor options, go to:http://www.lenovo.com/thinkserver Memory Your serv...
Specifications This topic lists the physical specifications for your server. Dimensions Width: 195 mm (7.68 inches) Height: 430 mm (16.93 inches) without foot stands; 445 mm (17.52 inches) with foot stands Depth: 595 mm (23.43 inches) including the front bezel Weight The product weight varies depend...
BIOS update utilities The BIOS firmware keeps updating after the shipment of the server. Lenovo maintains pages on the SupportWeb site and provides the BIOS update utilities with instructions for download to help you update the BIOS ifneeded. For more information, see “Updating or recovering the BIO...
Front view of the server This topic provides information to help you locate the parts on the front of the server. The following illustration shows the front view of the server. Figure 3. Front view of the server 1 Front panel 5 Optical drive status LED 2 Optical drive bay 2 (with an optical drive in...
4 Optical drive eject/close button Press this button to eject or close the optical drive when the server power is on. 5 Optical drive status LED The optical drive status LED is blinking in green when the optical drive is working or in the POST process. 6 Front door 7 Front door lock You can lock the...
Front panel This topic provides information to help you locate the control, connectors, and LEDs on the front panel ofthe server. The following illustration shows the control, connectors, and LEDs on the front panel of the server. Note: Depending on the model, your server might look slightly differe...
Power status LED Color Description On Green The server is on. Off None The server is off. 2 Hard-disk-drive status LED The hard-disk-drive status LED helps you to determine the status of the hard-disk-drive activity. Note: The hard-disk-drive status LED is available on server models without a discre...
Your server model might have one or two hot-swap redundant power supplies. Each hot-swap redundantpower supply has one power cord connector 1 on the rear of the server. For each hot-swap redundant power supply, there might be one or two status LEDs on the power supply near the power cord connector. ...
6 Expansion card area Your server has four expansion slots on the system board for you to install appropriate Peripheral ComponentInterconnect (PCI) cards or PCI Express cards. For detailed information, see “System board components”on page 39. Note: If a ThinkServer Host Bus Adapter (HBA) is availab...
Padlock Your server comes with a padlock loop. When a padlock is installed, the server cover cannot be removed. Figure 7. Padlock Chapter 3 . Product overview 21
Front door lock You can remove the key attached on the rear of the server and use it to open or lock the front door of theserver. The front door protects the hard-disk-drive cages and prevents unauthorized access to the installedhard disk drives. Figure 9. Front door lock Server components This topi...
Components of server models with four 3.5-inch non-hot-swap hard-disk-drive bays Figure 13. Components of server models with four 3.5-inch non-hot-swap hard-disk-drive bays 1 Cover presence switch 11 Front system fan 2 2 Power conversion board 12 System board 3 Front panel 13 System board battery 4 ...
might require some technical skills or tools, or request that a technician install the optional-service CRUunder the terms of the applicable warranty service type for your country or region. Non-CRUs must be replaced only by trained service technicians. The following table lists the major FRUs in yo...
Figure 15. 2.5-inch hot-swap hard-disk-drive status LEDs 1 Hard-disk-drive activity LED 2 Hard-disk-drive RAID status LED Description Off Off The hard disk drive has failed or isnot present. On, green Off The hard disk drive is present but notin use. Blinking, green Off The hard disk drive is active...
Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAIDfunctions to the server. If your server does not come with a RAID card, you can purchase one from Lenovo.See “Installing or removing the RAID card” on page 82. Notes: • The option kit for the RAID card is des...
ThinkServer RAID 700 Adapter The following illustration shows the connectors on the ThinkServer RAID 700 Adapter. Figure 17. ThinkServer RAID 700 Adapter 1 Ports 7-4 3 ThinkServer RAID 700 Battery connector 2 Ports 3-0 1 Ports 7-4 Used to connect a mini-SAS signal cable. See “Connecting the cables” ...
The following illustration shows the locations of the hot-swap hard-disk-drive backplanes 1 . You need to open the server cover and remove the front system fans to access the backplanes. See “Removing theserver cover” on page 67 and “Replacing the front system fan 1” on page 144. Notes: • Depending ...
The following illustrations show the connectors on the backplane for server models with four 3.5-inchhot-swap hard-disk-drive bays. Figure 19. Front view of the backplane for server models with four 3.5-inch hot-swap hard-disk-drive bays 1 Slot 0 for a 3.5-inch SATA or SAS hot-swap hard disk drive 3...
2 Mini-SAS signal cable connector 1 Used to connect the mini-SAS connector on one end of the mini-SAS signal cable. 3 Mini-SAS signal cable connector 0 Used to connect the mini-SAS connector on one end of the mini-SAS signal cable. Connecting the cables This topic provides instructions on the follow...
To connect the power cables, do the following: • For server models with up to four 3.5-inch hot-swap hard disk drives, connect the 4-pin power connector on one end of the power cable to the 4-pin power connector on the system board. Then, connect theother power connector on the other end of the powe...
19 System fan 1 connector Used to connect the cable of the lower front system fan (front system fan 1). 20 Front panel connector Used to connect the front panel cable. 21 Front USB 3.0 connector Used to connect the front USB cable. 22 Platform Controller Hub (PCH) This chip provides the data bufferi...
29 PCI Express x4 card slot (PCI-E slot 3) This PCI card slot supports a PCI Express x4 card with 167 mm (6.57 inches) in length, such as an Ethernetcard. 30 PCI Express x1 card slot (PCI-E slot 2) This PCI card slot supports a PCI Express x1 card with 167 mm (6.57 inches) in length, such as a graph...
Chapter 4. Turning on and turning off the server This chapter provides information about turning on and turning off the server. Turning on the server After you finish unpacking and setting up the server, connect it to an ac power source. Press the powerbutton on the front panel to turn on the server...
Chapter 5. Configuring the server This chapter provides the following information to help you configure the server: • “Using the Setup Utility program” on page 47 • “Using the ThinkServer EasyStartup program” on page 54 • “Configuring RAID” on page 57 • “Configuring the Ethernet controllers” on page...
The Exit menu contains the following items: • Save Changes and Exit : Save changes and exit the Setup Utility program. • Discard Changes and Exit : Discard changes, load previous values, and then exit the Setup Utility program. • Load Optimal Defaults : Restore the user default values for all the it...
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Besides the alphabetic characters (a-z) and numeric ...
• Downgrading the BIOS to an earlier version is not recommended and might not be supported. An earlier BIOS version might not contain the support for the latest system configurations. • If the power to your server is interrupted while the POST and BIOS are being updated, your server might not restar...
• Device drivers provided based on the server model and detected devices • Ability to download device drivers from the ThinkServer EasyStartup DVD according to the operating system or add-on device • Selectable partition size and file system type • Support for multiple operating systems • Ability to...
• View a general introduction to your ThinkServer server model and the specific server configuration information. • View general guidance on how to use the ThinkServer EasyStartup DVD. • Download the required device drivers to a removable storage device so that you can easily get the drivers for ser...
• RAID 0 : block-level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0. RAID 0 uses striping to provide high datathroughput, especially for large files in an environment that does not require fault tolerance. RAID 0 has noredundancy and it provides improved...
Configuring the advanced SATA or SAS hardware RAID Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAIDfunctions to the server. You also can purchase the RAID card from Lenovo and install it into server modelsthat support the RAID card to get advanced SATA/SAS...
using the MegaRAID Storage Manager program” on page 62 and “Configuring the advanced SATA or SAShardware RAID” on page 61. Installing and using the MegaRAID Storage Manager program You can install and use the MegaRAID Storage Manager program to manage the RAID array and RAIDcontroller in an operatin...
Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up-to-date and helps youavoid unnecessary outages. To update your system firmware using the Firmware Updater program, do the following: Note: Before distributing the firmware updates to a ser...
• Ensure that you replace a failing fan within 48 hours. • When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal. Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned...
6. Pivot the server cover outward to remove it. Figure 27. Removing the server cover Attention: For proper cooling and airflow, install the server cover before turning on the server. Operating the server for more than 30 minutes with the server cover removed might damage server components. To reinst...
4. To reinstall the front bezel, align the other three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into positionon the left side. Figure 29. Installing the front bezel 5. Go to “Completing the parts r...
6. Go to “Completing the parts replacement” on page 163. Installing, removing, or replacing hardware This topic provides instructions on how to install, remove, or replace hardware for your server. You canexpand the capabilities of your server by adding new hardware devices, such as memory modules, ...
The following illustration shows the locations of all memory slots on the system board. Figure 34. Memory slots on the system board 1 Memory slot (DIMM1) 3 Memory slot (DIMM3) 2 Memory slot (DIMM2) 4 Memory slot (DIMM4) The following table explains the memory module installation rules for your serve...
8. Position the new memory module over the memory slot. Ensure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. N...
6. Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot. Then, grasp the memory module by its edges and carefully pull it straight up to remove itfrom the memory slot. Figure 37. Removing a memory module 7. Reconnect any cables you have discon...
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 67. 3. Lay the server on its ...
9. Position the new Ethernet card over the PCI Express card slot for which you have removed the slot bracket, and then carefully press the Ethernet card straight down until it is securely seated in the slot.Install the screw to secure the Ethernet card in place. Figure 39. Installing the Ethernet ca...
Removing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to remove the Ethernet card. Before you begin, print all the related instructions...
7. Remove the screw that secures the Ethernet card. Then, grasp the Ethernet card by its edges and carefully pull it out of the PCI Express card slot. Note: The Ethernet card fits tightly into the PCI Express card slot. If necessary, alternate moving each side of the Ethernet card a small and equal ...
Installing the RAID card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to install the RAID card. Before you begin, print all the related instructions or e...
Installing the TR 500 key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to install the TR 500 key on a ThinkServer RAID 500 Adapter ifyour server has one ...
8. Locate the TR 500 key connector on the ThinkServer RAID 500 Adapter and then carefully insert the TR 500 key into the connector. If necessary, you can remove the ThinkServer RAID 500 Adapter first,install the TR 500 Key on it, and then reinstall the ThinkServer RAID 500 Adapter. See “Installing o...
Installing or removing the ThinkServer RAID 700 Battery This topic provides instructions on how to install or remove the ThinkServer RAID 700 Battery (hereinafterreferred to as the TR 700 Battery) if your server has a ThinkServer RAID 700 Adapter installed. The TR 700 Battery protects the integrity ...
8. Position the TR 700 Battery above the ThinkServer RAID 700 Adapter so that the board-to-board connector 1 on the bottom of the TR 700 Battery is aligned with the connector 2 on the ThinkServer RAID 700 Adapter; and the three mounting studs on the bottom of the TR 700 Battery are aligned withthe c...
Installing or replacing an optical drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to install or replace an optical drive. The EMI integrity and cooli...
6. Slide the new optical drive into the drive bay from the front until it snaps into position. Note: You do not need to remove the front bezel when replacing an optical drive. However, if you are adding a secondary optical drive in the upper optical drive bay, you need to remove the front bezelfirst...
• If you are installing an optical drive, save the removed EMI-protective shield from the chassis and plastic shield from the front bezel in case you later remove the drive and need the shields tocover the drive bay. • If you are replacing an optical drive and are instructed to return the old optica...
1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Use the front door key to unlock the front door, and then use the front door handle 1 to pivot...
4. The non-hot-swap hard disk drives are installed in the lower hard-disk-drive cage and are protected by an EMI-protective panel. Press the small tab 1 on the EMI-protective panel from the bottom, and then pivot the EMI-protective panel upward to remove it from the chassis and gain access to thenon...
13. Align the top edge of the EMI-protective panel with the top side of the hard-disk-drive cage, and then pivot the EMI-protective panel down until it snaps into position. Figure 53. Installing the EMI-protective panel 14. Close and lock the front door. What to do next: • To work with another piece...
7. Insert two fingers into the holes in the two tabs on the front of the blue bracket. Then, press the tabs towards each other and carefully slide the non-hot-swap hard disk drive out of the front of the chassis. CPU MEM PSU 1 Figure 56. Sliding the non-hot-swap hard disk drive out of the bay 8. Fle...
10. Align the top edge of the EMI-protective panel with the top side of the hard-disk-drive cage, and then pivot the EMI-protective panel down until it snaps into position. Figure 57. Installing the EMI-protective panel 11. Disconnect the SATA cable for the removed non-hot-swap hard disk drive from ...
6. Slide the new RDX drive into the optical drive bay from the front until it snaps into position. Note: You do not need to remove the front bezel when replacing an RDX drive. However, if you are installing an RDX drive, you need to remove the front bezel first, and then gain access to the protectiv...
• Use any documentation that comes with the solid-state drive and follow those instructions in addition to the instructions in this topic. Installing a 2.5-inch solid-state drive into a 3.5-inch hard-disk-drive bay Attention: Do not open your server or attempt any repair before reading and understan...
3. Press the release button 1 to open the handle of the dummy hard-disk-drive tray. CPU MEM PSU Figure 63. Opening the handle of the dummy hard-disk-drive tray Chapter 6 . Installing, removing, or replacing hardware 109
4. Pull the handle and carefully slide the dummy hard-disk-drive tray out of the front of the chassis. 1 CPU MEM PSU 1 Figure 64. Removing the dummy hard-disk-drive tray 5. Touch the static-protective package that contains the 2.5-inch solid-state drive to any unpainted surface on the outside of the...
6. Position the 2.5-inch solid-state drive into the 3.5-inch to 2.5-inch drive adapter as shown in the following illustration. Figure 65. Positioning the 2.5-inch solid-state drive into the drive adapter 7. Align the two screw holes in the solid-state drive with the corresponding holes in the drive ...
8. Position the drive adapter and the solid-state drive into the 3.5-inch drive bracket. Align the screw holes in the drive adapter and the solid-state drive with the corresponding holes in the bracket. Then, installthe five screws to secure the drive adapter and the solid-state drive into the brack...
4. Pull the handle and carefully slide the bracket with the solid-state drive out of the front of the chassis. 1 CPU MEM PSU 1 Figure 71. Removing the bracket with the solid-state drive 5. Remove the five screws that secure the solid-state drive and the drive adapter. Then, remove the solid-state dr...
6. Remove the two screws that secure the solid-state drive. Figure 73. Removing the screws that secure the solid-state drive 7. Lift the solid-state drive up to remove it from the drive adapter. Figure 74. Removing the solid-state drive from the drive adapter 8. Install a new solid-state drive. See ...
6. Slide the new hot-swap hard disk drive into the drive bay from the front until it snaps into position, and then completely close the handle. CPU MEM PSU 1 Figure 78. Installing the hot-swap hard disk drive 7. Check the hot-swap hard-disk-drive status LEDs to ensure that the hard disk drive is ope...
The hot-swap redundant power supply adds a second source of power to the server. When the server ispopulated with two hot-swap redundant power supplies, it can withstand a power loss from either powersupply. This helps you avoid significant interruption to the operation of the server when a power su...
4. Note the orientation of the hot-swap redundant power supply, and then slide it into the chassis until it snaps into position. Figure 81. Installing a hot-swap redundant power supply 5. Connect the power cord to the power cord connector on the new hot-swap redundant power supply. Then, check the s...
Replacing the power conversion board Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to replace the power conversion board. This topic applies only toserver...
5. Remove the screw that secures the power conversion board. Then, slide the power conversion board to the front of the chassis until it is released from the retention posts on the chassis, and then carefullyremove the board out of the chassis. Figure 84. Removing the power conversion board 6. Touch...
7. Position the new power conversion board into the chassis so that the three retention posts 1 on the chassis pass through the corresponding holes in the power conversion board. Then, slide the newpower conversion board to the rear of the chassis until the power conversion board is securely seated....
9. Do one of the following: • For the backplane for server models with 3.5-inch hard-disk-drive bays, remove the four screws that secure the backplane, and then remove the backplane from the hard-disk-drive cage. Figure 87. Removing the backplane for server models with 3.5-inch hard-disk-drive bays ...
12. Slide the hard-disk-drive cage into the chassis from the front until it snaps into position. Note: The following illustration shows the 3.5-inch hard-disk-drive cage. For the 2.5-inch hard-disk-drive cage, the installation procedure is the same. Figure 92. Installing the hard-disk-drive cage 13....
9. Install the new power supply assembly into the chassis so that the four screw holes in the new power supply assembly are aligned with the corresponding holes marked with A in the rear of the chassis.Then, install the four screws 1 to secure the new power supply assembly in place. Note: Use only s...
9. Insert the tab 1 on the cover presence switch frame into the corresponding hole in the chassis until the frame is securely seated. Ensure that the screw hole in the cover presence switch frame is alignedwith the corresponding screw hole in the chassis. Then install the screw to secure the cover p...
• The front panel board assembly is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 66 first and carefully perform the operation. To replace the front panel board assembly, do the following: 1. Remove all media from the drives and turn off all attach...
11. Route the signal cables of the new front panel board assembly through the corresponding hole in the chassis and position the new front panel board assembly on the chassis so that the screw hole in itis aligned with the corresponding screw hole 1 in the chassis. Then, install the screw to secure ...
7. Position the new front system fan 1 on the system fan 1 mounting area of the chassis so that the three tips 1 on the bottom of the front system fan 1 are aligned with the corresponding holes in the mounting area. Meanwhile, ensure that the two posts 2 of the front system fan 1 are aligned with th...
6. Touch the static-protective package that contains the new rear system fan to any unpainted surface on the outside of the server. Then, remove the new rear system fan from the package. 7. Position the new rear system fan, which has four new rubber mounts attached, on the chassis so that the four n...
10. Install the four screws to secure the new heat sink and fan assembly and the backplane on the system board. It is recommended that you carefully install the four screws using the following method toavoid any possible damage to the system board. a. Partially tighten screw 1 , then firmly tighten ...
Replacing the system board battery Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 65. This topic provides instructions on how to replace the system board battery. Your server has a special type of me...
6. Remove the old system board battery. Figure 112. Removing the system board battery 7. Install a new system board battery. Figure 113. Installing the system board battery 8. Reinstall the PCI Express card (such as the RAID card) that has been removed. See “Installing the RAID card” on page 83. 9. ...
8. Remove the eight screws that secure the system board following the recommended numerical sequence as shown. Then, carefully remove the system board out of the chassis. Figure 114. Removing the screws that secure the system board 9. Place the old system board on a clean, flat, and static-protectiv...
11. For the new system board, gently press down the small handle on the microprocessor socket and then pull the handle slightly outward to release it from the secured position. Then, pivot the handleupward until the handle and the microprocessor retainer are in the fully open position. Remove themic...
• To complete the replacement, go to “Completing the parts replacement” on page 163. • After a system board is replaced, do the following: 1. Start the Setup Utility program by pressing the F1 key, and then check the BIOS and BMC version. 2. Go to http://www.lenovo.com/drivers and follow the instruc...
Figure 119. Cable routing 3. If you have removed the front bezel, reinstall it. See “Removing and reinstalling the front bezel” on page 69. 4. Position the server cover on the chassis so that the rail on the bottom of the server cover engages the bottom rail on the chassis. Then, align the four tabs...
5. Slide the server cover to the front of the chassis until it snaps into position. Figure 121. Installing the server cover 6. Tighten the thumbscrew on the server cover to secure the server cover in place. Note: For safety consideration, ensure that you use a tool, for example a screwdriver, to tig...
• To update the BIOS configuration, see “Using the Setup Utility program” on page 47. • To update the RAID configuration, see “Configuring RAID” on page 57. • To use the ThinkServer EasyStartup program, see “Using the ThinkServer EasyStartup program” on page 54. • To update your system firmware, see...
Chapter 7. Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solveproblems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see Chapter 8“Getting infor...
• ThinkServer Diagnostic Tool • ThinkServer System Profile Collection Tool To use a diagnostic program, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate a diagnostic program. 2. Download and unzip the diagnostic program package to get the...
Optical drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until theproblem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page167 for the subsequent steps you should check after using the informa...
Symptom Action 9. If you suspect a problem with the backplane signal cable or the backplane: a. Replace the affected backplane signal cable. b. Replace the affected backplane. Multiple hard disk drives fail. 1. If you have any diagnostic programs, run the diagnostic programs to test the hard disk dr...
Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufacturedby Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this ...
• Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do the following to try to s...
The warranty does not cover the following:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of the UEFI BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device dri...
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, orboth. Intel, Intel Core, and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, orboth. Linux is a registered trademark of Linus Torvalds. Microsof...
Recycling and disposal information for Japan is available at:http://www.lenovo.com/recycling/japan Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual forspecific battery information. The battery must be recycled or disposed of...
Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, Seewww.dtsc.ca.gov/hazardouswaste/perchlorate Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive ga...
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.Lenovo is not responsible for any radio or television interference caused by using other than specified orrecommended cables and connectors or by unauthorized changes or modifications to this equip...
Index 2.5-inch hot-swap hard-disk-drive backplane locations 35 3.5-inch hot-swap hard-disk-drive backplane locations 33 A about RAID 57 Advanced menu Setup Utility program 48 advanced SATA or SAS hardware RAID configuring 61 B BIOS update software 12 C cables connecting 36 configuring Ethernet contr...
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