Lenovo IdeaPad P500 Touch Notebook- Manuals

1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo Z/P Series computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 • “Handling devices t...

2 Z/P Series Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance.When lifting any heavy object: • 1. Make sure that you can stand safely without slipping.2....

3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.Many custo...

4 Z/P Series Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a pl...

5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only th...

6 Z/P Series Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge bet...

7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small p...

8 Z/P Series Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulat...

9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing wh...

10 Z/P Series Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the ...

11 Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.Si le panneau d’affi...

12 Z/P Series Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’aliment...

13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, d...

14 Z/P Series Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is cer...

15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instr...

16 Z/P Series Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Strategy for replacing a hard disk drive” on page 17– “Important notice for replacing a system board ” on page 17 •...

17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue.Some computers have both a processor ...

18 Z/P Series Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requir...

19 General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service t...

20 Z/P Series Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:1. Name and phone number of servicer2. Date of service3. Date on which the machine failed4. Date of p...

21 General checkout Power system checkout To verify a symptom, follow the steps below:1. Turn off the computer.2. Connect the AC adapter.3. Make sure that power is supplied when you turn on the computer.4. Turn off the computer.5. Disconnect the AC adapter.6. Make sure that the battery pack supplies...

22 Z/P Series Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack. If the...

23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Passwords” on page 24 • “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore ...

24 Z/P Series Hardware Maintenance Manual When you use the recovery discs to boot your computer, the system will enter the user interface for system recovery automatically. Please follow the prompt to insert the backup discs to complete the whole recovery process. Note: The recovery process might ta...

25 Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off moni...

26 Z/P Series Hardware Maintenance Manual Lenovo Z/P Series This chapter presents the following product-specific service references and product-specific parts information:• “Specifications” on page 26 • “Status indicators” on page 28 • “Function key combinations” on page 30 • “FRU replacement notice...

28 Z/P Series Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: Z400 1 2

29 Lenovo Z/P Series Z500/P500 1 2 Table 2. Status indicators Indicator Indicator status Charge Status Meaning Power On (solid white) --- The computer is powered on. Blinking --- The computer is in sleep mode and is connected to the AC power adapter. Off --- The computer is powered off. Battery On (...

30 Z/P Series Hardware Maintenance Manual Function key combinations The following table shows the function of each combination of function key. Table 3. Fn key combinations Key combination Description Fn + PgUp: Enables/disables the scroll lock. Fn + PgDn: Activates the system request. Fn + Home: Ac...

31 Lenovo Z/P Series FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-c...

32 Z/P Series Hardware Maintenance Manual Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules:1. Do not attempt to service any computer unless you have been trained ...

34 Z/P Series Hardware Maintenance Manual Figure 1. Removal steps of keyboard (continued) Insert the screwdriver into one of the screw hole on the bottom 2 . Then pull the keyboard out of the keyboard bezel 3 . Z400 2 3 Z500/P500 2 3

36 Z/P Series Hardware Maintenance Manual 1020 Optical drive For access, remove this FRU: • “1010 Keyboard” on page 33 Figure 2. Removal steps of optical drive Remove the screw 1 . Z400 1

37 Lenovo Z/P Series Figure 2. Removal steps of Optical drive (continued) Z500/P500 1 Step Screw (quantity) Color Torque 1 M2.5 × 6 mm, flat-head, nylok-coated ( 1) (Z400) Black 3.0+/-0.3 kgf*cm 1 M2.5 × 6 mm, flat-head, nylok-coated (1) (Z500/ P500) Black 8.03 kg-cm

38 Z/P Series Hardware Maintenance Manual Figure 2. Removal steps of Optical drive (continued) Insert a screwdriver into the screw hole and push the optical drive in the direction shown by arrow 2 . Pull the optical drive out in the direction shown by arrow 3 . Z400 2 3 Z500/P500 2 3

40 Z/P Series Hardware Maintenance Manual Figure 3. Removal steps of base cover (continued) Remove the two rubber feet 2 . Remove a total of eight screws (two 3 , three 4 and three 5 ) from the bottom. 4 4 5 4 3 3 2 2 Step Screw (quantity) Color Torque 3 M2.5 × 6 mm, flat-head, nylok-coated (2) Blac...

42 Z/P Series Hardware Maintenance Manual Figure 3. Removal steps of base cover (continued) Open the four rubber feet 2 . Remove a total of ten screws (four 3 , three 4 and three 5 ) from the bottom. 3 2 3 3 5 4 4 3 2 2 2 Step Screw (quantity) Color Torque 3 M2.5 × 6 mm, flat-head, nylok-coated (4) ...

43 Lenovo Z/P Series Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put...

44 Z/P Series Hardware Maintenance Manual 1040 Battery pack For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite ...

46 Z/P Series Hardware Maintenance Manual 1050 Hard disk drive For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 Attention: • Do not drop the hard disk drive or apply any physical sho...

48 Z/P Series Hardware Maintenance Manual 1060 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 Figure 6. Removal steps of PCI Express Mini Car...

50 Z/P Series Hardware Maintenance Manual 1070 DIMM For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 Figure 7. Removal steps of DIMM Release the two latches on both edges of the sock...

52 Z/P Series Hardware Maintenance Manual 1080 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 Figure 8. Removal steps of fan assembly and heat s...

53 Lenovo Z/P Series Figure 8. Removal steps of fan assembly and heat sink assembly (continued) Z500/P500 4 3 3 2 2 1 Step Screw (quantity) Color Torque 2 M2 × 3.2, flat-head, nylok-coated (3) Black 3.62 kg-cm 3 M2 × 2.5, flat-head, nylok-coated (2) Black 3.62 kg-cm 4 M2.5 × 6, flat-head, nylok-coat...

54 Z/P Series Hardware Maintenance Manual Figure 8. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow 5 . Be careful not to damage the connector. Z400 5 Z500/P500 5 Attention: Do not handle the heat sink asse...

56 Z/P Series Hardware Maintenance Manual 1090 CPU For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 • “1050 Hard disk drive” on page 46 • “1060 PCI Express Mini Card for wireless LAN...

58 Z/P Series Hardware Maintenance Manual 1100 ODD board and LED board (Z500/P500) For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 • “1050 Hard disk drive” on page 46 • “1060 PCI Ex...

62 Z/P Series Hardware Maintenance Manual Figure 11. Removal steps of speakers (continued) Remove the speakers 3 . Z400 3 3 3 Z500/P500 3 3 3 When installing: Make sure that the speakers connector is attached firmly.

63 Lenovo Z/P Series 1120 System board Important notices for handling the system board: When handling the system board, bear the following in mind.• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind.•...

64 Z/P Series Hardware Maintenance Manual Figure 12. Removal steps of system board (continued) Z500/P500 1 1 2 2 Detach the power connector and LCD connector in the direction shown by arrows 3 . Remove a total of six screws (four 4 , one 5 and one 6 ) from the bottom. Z400 3 4 5 6 4 3

66 Z/P Series Hardware Maintenance Manual Figure 12. Removal steps of system board (continued) Remove the RJ-45 door in the direction shown by arrow 7 . Remove the system board in the direction shown by arrow 8 . Z400 7 8 Z500/P500 7 8

67 Lenovo Z/P Series 1130 Keyboard bezel For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 • “1050 Hard disk drive” on page 46 • “1060 PCI Express Mini Card for wireless LAN” on page ...

68 Z/P Series Hardware Maintenance Manual Figure 13. Removal steps of keyboard bezel (continued) Z500/P500 Remove a total of three screws (two 1 and one 2 ) . 1 2 Step Screw (quantity) Color Torque 1 M2.5 × 3 mm, flat-head, nylok-coated (2) Black 8.03 kg-cm 2 M2.5 × 6 mm, flat-head, nylok-coated (1)...

70 Z/P Series Hardware Maintenance Manual Figure 14. Removal steps of LCD unit Z500/P500 Remove the five screws 1 . 1 1 Step Screw (quantity) Color Torque 1 M2.5 × 6 mm, flat-head, nylok-coated (5) Black 8.03 kg-cm 1 ’ M2 × 2 mm, flat-head, nylok-coated (1) (Z400) Black 1.85+/-0.15 kgf*cm

74 Z/P Series Hardware Maintenance Manual Figure 15. Removal steps of LCD front bezel Z500/P500 1 1 1 1

76 Z/P Series Hardware Maintenance Manual Figure 16. Removal steps of LCD panel and hinges Z500/P500 1 1 1 1 Step Screw (quantity) Color Torque 1 M2 × 3 mm, flat-head, nylok-coated (4) (Z400) Black 1.85+/-0.15 kgf*cm 1 M2 × 2.5 mm, flat-head, nylok-coated (4) (Z500/P500) Black 3.62 kg-cm Lift the LC...

78 Z/P Series Hardware Maintenance Manual Figure 16. Removal steps of LCD panel and hinges (continued) Z500/P500 4 Z400 Remove a total of eight screws (two 5 and six 6 ). Then release the two hinges in the direction shown by arrows 7 . 6 5 6 5 7 7

80 Z/P Series Hardware Maintenance Manual 1170 Integrated camera, LCD cable and antenna assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 33 • “1020 Optical drive” on page 36 • “1030 Base cover” on page 39 • “1040 Battery pack” on page 44 • “1050 Hard disk drive” on page 46 ...

85 Lenovo Z/P Series Locations Front view and right-side view 1 Integrated camera 2 Built-in microphone 3 Wireless LAN antennas 4 Computer display 5 Power button 6 Touchpad 7 System status indicators Note: For the description of each indicator, see “Status indicators” on page 28. 8 Combo audio jack ...

87 Lenovo Z/P Series Bottom and Left-side view 1 Speakers 2 Memory card slot 3 USB port 4 HDMI port 5 RJ-45 port 6 VGA port 7 Fan louvers 8 Novo button 9 AC power adapter jack Z400 1 2 3 4 5 6 7 8 9 Z500/P500 1 1 2 3 4 5 6 7 8 9

88 Z/P Series Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 89 • “LCD FRUs” on page 97 • “Keyboard” on page 102 • “Miscellaneous parts” on page 111 • “AC adapters” on page 112 • “Power cords” on page 113 Notes: • Each FRU is available f...

89 Lenovo Z/P Series Overall Z400 2 3 4 6 13 c 16 18 d a b 8 1 5 e7 9 10 1214 19 f 17

97 Lenovo Z/P Series LCD FRUs In Lenovo Z400/Z500/P500, there are following types of LCDs. “14-in. HD TFT” • 1 2 3 5 4 6 7

98 Z/P Series Hardware Maintenance Manual “15.6-in. • HD TFT” 1 2 3 5 4 6 7

102 Z/P Series Hardware Maintenance Manual Keyboard Table 9. Parts list—Keyboard (Z400) Language P/N CRU ID. Z400 (win8) Chicony English 25205849 N U.K. English 25205850 Italian 25205851 Spanish 25205852 Turkish 25205853 Thai 25205854 Portuguese 25205855 Latin 25205856 Canadian Bilingual (En+Fr) 252...

111 Lenovo Z/P Series Miscellaneous parts Z400 Table 11. Parts list—Miscellaneous parts (Z400) FRU P/N CRU ID. System miscellaneous parts: • ( a ) VIWP1 ODD Bracket • ( b ) VIWP1 ODD Bezel Brown Rambo • ( b ) VIWP1 ODD Bezel Pink Rambo • ( b ) VIWP1 ODD Bezel Blue Rambo • ( b ) VIWP1 ODD Bezel White...

112 Z/P Series Hardware Maintenance Manual AC adapters Table 13. Parts list—3-pin AC adapters FRU P/N CRU ID. 65W, Delta ADP-65KH BD 20V/3.25A Adapter 36001929 * 65W, Liteon PA-1650-56LC Adapter 36001651 65W, Brazil PA-1650-52LB Adapter (Brazil) 36001714 65W, Delta ADP-65KH B 20V,3.25A Adapter (Braz...

113 Lenovo Z/P Series Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 14. Parts list—3-pin power cords Region P/N CRU ID. CCC • LINETEK PC323+RVV300/300+LS15 1m 145000600 * Argentina • LINETEK LS15+H03VV-F+LP39 1m 145000599 ...

114 Z/P Series Hardware Maintenance Manual Region P/N CRU ID. Israel • Longwell LP-41+H03VV-F+LS-18 1m 145000563 * UL • Longwell LP-30B+SPT-2 18AWG+LS-18 1m 145000562 UK • Longwell LP-61L+H03VV-F+LS-18 1m 145000561 Indian • Longwell LP-67+BIS+LS-18 1m 145000560 Italy • Longwell LP-22+H03VV-F+LS-18 1...

116 Z/P Series Hardware Maintenance Manual Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo p...

117 Notices Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements wil...