Page 2 - Lenovo limited warranty; What your service provider will do to correct problems; Warranty information; Replacement of a product or part
2 Lenovo limited warranty What your service provider will do to correct problems When you contact a Service Provider, you must follow the problem determination and resolution procedures specified. Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail or...
Page 3 - Your additional responsibilities; backup or secure all programs and data contained in the product; Use of personal information; and those regarding product set-up and installation.
Lenovo limited warranty 3 Your additional responsibilities Where applicable, before service is provided, you agree to: 1 follow the service request procedures that your Service Provider specifies; 2 backup or secure all programs and data contained in the product; 3 provide your Service Provider wi...
Page 4 - Limitation of liability
4 Lenovo limited warranty Limitation of liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider ’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation.Neither Lenovo nor your Service P...
Page 5 - Dispute resolution; If you acquired the product in; Other rights
Lenovo limited warranty 5 Dispute resolution If you acquired the product in Cambodia , Indonesia , Philippines , Vietnam or Sri Lanka , disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed, constru...
Page 6 - Wa r r an t y i n f o r m a t io n
6 Lenovo limited warranty Wa r r an t y i n f o r m a t io n - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - * Excludes some components. 90-day limited warranty for power adapters,...
Page 7 - Types of warranty service; Customer Replaceable Unit (“CRU”) Service
Lenovo limited warranty 7 Types of warranty service 1 Customer Replaceable Unit (“CRU”) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any ti...
Page 8 - Product Exchange Service
8 Lenovo limited warranty 4 Customer Carry-In or Mail-In Service Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifie...