Lenovo E73- Manuals

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.There are no serviceable parts inside these components. If you suspect a prob...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

• Internal speaker (installed in some models) Connectivity • PCI Express Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access ...

Your computer is preinstalled with software programs to help you work more easily and securely. For moreinformation, see “Lenovo programs” on page 5. Preinstalled operating system Your computer is preinstalled with one of the following operating systems: • Microsoft Windows 7 operating system • Micr...

Specifications This section lists the physical specifications for your computer. Dimensions Width: 97 mm (3.8 inches) Height: 333 mm (13.1 inches) Depth: 368 mm (14.5 inches) Weight Maximum configuration as shipped: 6 kg (13.2 lb) (without package) Maximum configuration as shipped: 8.5 kg (18.7 lb) ...

program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table. Note: If you do not find the program you need, open the Lenovo ThinkVantage ® Tools program to find the dimmed icon for the program. Then double-...

• On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list orsea...

• System Update (Windows 7, Windows 8, and Windows 8.1) The System Update program helps you keep the software on your computer up-to-date by downloadingand installing software update packages (Lenovo programs, device drivers, BIOS updates, and otherthird party programs). • View Management Utility (W...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. 3 4 5 6 3...

Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in yourcomputer. To remove the computer cover, see “Removing the computer cover” on page 35. Figure 3. Component locations 1 Heat sink and fan assembly 2 Power supply assembly 3 Memory modules...

Locating parts on the system board Figure 4 “System board part locations” on page 13 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 2 Microprocessor 3 Microprocessor fan connector 4 Memory slot 1 (DIMM1) 5 Memory slot 2 (DIMM2) 6 T...

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Navigating among screens on the Windows 8 and Windows 8.1 operatingsystems This section provides instructions on how to navigate among the desktop, the Start screen, and applicationsthat were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailedinstructions, s...

1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until y...

– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using Windows shortcut keys Both the standard keyboard and the fingerprint reader keyboard provide three ke...

2. In the Sound section, click Adjust system volume . 3. Move the sliders up or down to raise or lower the volume of your computer. Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives useindustry-standard, 12 cm (4.75-inch) CD media or DVD media....

To remove a CD or DVD from the DVD drive, do the following: 1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not s...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place themonitor at right angles to windows and other light sources, when possib...

TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for thedeaf (TDD) conversion modem. The modem must be connected between your computer and a TTY/TDDtelephone. Then, you can type a message on your computer and send it to the telephon...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. 3 4 5 6 Figure 7. Installing a padlock 32 ThinkC...

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

This section provides instructions on how to remove the computer cover. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until thecomputer is cool. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached...

3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Carefully lay the front bezel aside withoutdisconnecting the power switch and light-emitting diode (LED) assembly cable. Figure 10. Removin...

Installing or replacing a PCI Express card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a PCI Express card. Your computer has twoPCI Express x1...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 76. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before read...

• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 9. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with ...

The battery normally requires no charging or maintenance throughout its life; however, no battery lastsforever. If the battery fails, the date, time, and configuration information (including passwords) are lost. Anerror message is displayed when you turn on the computer. Refer to the “Lithium batter...

6. Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis. 7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating par...

11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 13. Then,locate an available five-wire power connector and connect it to the rear of the new optical dri...

3 4 5 6 Figure 36. Installing the screw to secure the bracket on the bottom of the optical drive bay 12. Connect one end of the signal cable to the bottom of the new solid-state drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” onpag...

10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. 3 4 5 6 Figure 40. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with anot...

3 4 5 6 Figure 43. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 76. Replacing the microprocessor Attention: Do not open your ...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 76. Replacing the system fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding ...

9. Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis, and then push the rubber mounts through theholes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new syste...

4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 37. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 13. Note: Make sure that you note the locations of the cables when ...

Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 67 • “Removing the WiFi card module” on page 67 • “Installing the WiFi units” on page 69 Removing the WiFi adapter card To remove the WiFi adapter card, do the following: 1. Turn off the computer a...

3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 53. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: Chapter 5 . Installing or replacing hardware 69

3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 13. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place. Figure 56. Installing the WiFi adapter card Wha...

3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. 3 4 5 6 Figure 57. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completin...

• To complete the installation or replacement, go to “Completing the parts replacement” on page 76. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section pro...

5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 60. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to t...

5. Remove the front antenna and cable from the front of the computer. Figure 61. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 7...

• To complete the installation or replacement, go to “Completing the parts replacement” on page 76. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover andreconnect cables. Depending on the parts you installed or r...

Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives. Obtaining device drivers You can obtain device drivers that are not preinstalled in your operati...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 79 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 85 Recovery information for the...

Creating recovery media This section provides instructions on how to create recovery media on different operating systems. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows Vista operating system, you can create recover...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 or Windows 8.1 operatingsystem This section provides information about the recovery solutions provided on computers preinstalled withthe Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem m...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

• Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wakeup on alarm feature, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 87. 2. From t...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 11 “Getting information, help, and service” on page 121 for additionaltroubleshooting resources. Basic troubleshooting The...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 90. The computer beeps multipletimes b...

If the symptom your computer is experiencing occurred immediately after you installed a new hardwareoption or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware ...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these ac...

4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. – On the Windows 8 or Windows 8.1 operating system, do the following: 1. Open Control Panel. Note: For detailed information on how to open Control Panel onWindows 8 and Windows 8.1...

The wireless keyboard does not work Symptom: The wireless keyboard does not work. Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart yourcomputer. If restarting your computer does not solve the problem, verify that the following conditions are met: •...

Actions: • Make sure that the monitor signal cable is securely connected to the monitor and the monitor connector on the computer. A loose cable can cause intermittent problems. • Verify that the necessary device drivers for the application programs are installed. Refer to the documentation for the ...

3. Turn on the monitor. If these actions do not correct the problem, your monitor might need service. See Chapter 11 “Gettinginformation, help, and service” on page 121 for details. Networking problems The following are the most common networking problems. Select your networking problem from thefoll...

A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: • Make sure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file. • Ma...

• The option is designed for your computer. • You followed the installation instructions supplied with the option and the installation instructions provided with your computer, and all option files (such as device drivers, if required) are installed correctly. • You have not loosened other installed...

1. Open File Explorer and click Computer . 2. Right-click your C drive entry and then click Properties . The amount of free disk space is displayed. To check the amount of free space on the Windows 8.1 operating system, do the following: 1. Open File Explorer. 2. Right-click your C drive entry and t...

2. Click Start ➙ Computer . 3. Right-click your C drive entry and then click Properties . 4. Click the Tools tab. 5. Click Defragment Now , then click Continue . 6. Click Defragment Now again to start a disk-defragmentation process. On the Windows 8 or Windows 8.1 operating system, do the following:...

Actions: • Make sure that the serial cable is securely connected to the serial connector on the computer and to the serial device. If the serial device has its own power cord, make sure that it is attached to a properlygrounded electrical outlet. • If the serial device has its own On/Off switch, mak...

• If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages andsolutions to the problem. • Check with your software manufacturer to see if any updates are availa...

ThinkVantage Toolbox” on page 119. For more information about the Lenovo Solution Center program,see “Lenovo Solution Center” on page 119. 2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 119 for detailed informatio...

1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from:http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instru...

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at:http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Produc...

• Installation and maintenance of network operating systems (NOS)• Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoRescue and RecoveryThe Lenovo logoTheThinkCentre logoThinkCentreThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel is a trademark of...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conform...

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs...

Additional regulatory information For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending on the configuration of your computer and the country or region where the computer was purchased,you might have received additional printed regulatory notices...

Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix E. China Energy Label © Copyright Lenovo 2013, 2014 137

Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 82 accessing system board components 37 Administrator, password 88 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 B backup and recovery operations 80 basic troubleshooting 101 battery, replacing 42 boot-block recovery 94 C cable l...