Lenovo 6533 - Manuals

Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server. It describes the diagnostic tools that come with the server, error codes and suggested actions,and instructions for replacing failing components. Replaceable...

Safety statements Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of thecaution or danger statement in the Safety Information document. For example,...

Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive(2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHSrequirements must be implemented on Lenovo product...

Chapter 2. General information This chapter provides general information that applies to all machine types supported by this publication. Features and technologies The server uses the following features and technologies: • UEFI-compliant server firmware UEFI replaces the basic input/output system (B...

– Event logs for RAID controllers and service processors The diagnostics programs create a merged log that includes events from all collected logs. Theinformation is collected into a file that you can send to the Lenovo technical support team to helpdiagnose a problem. Additionally, you can view the...

Table 1. Features and specifications (continued) RAID controllers: • An IBM ServeRAID-BR10il SAS/SATA Controller that providesRAID levels 0, 1, and 1E (comesstandard on some hot-swap SASand hot-swap SATA models). • An optional IBM ServeRAID-MR10i SAS/SATA Controller SAS/SATAadapter that provides RAI...

EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring your RAID controllers andinstalling supported ® Microsoft ® Windows and Linux operating systems and device drivers on your server. The EasyStartup program is provided with your server on DVD. The DVD is self starti...

Chapter 3. General Checkout You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanatio...

• For intermittent problems, check the error log; see “Event logs” on page 17 and “Diagnostic programs and messages” on page 64. Performing the checkout procedure To perform the checkout procedure, complete the following steps: Step 1. Is the server part of a cluster? • No: Go to step Step 2 “” on p...

c) In the Browse by product window Family: list, select ThinkServer RS210 . d) Click Downloads and drivers . e) Click User's guides and manuals to look for related documentation. c. Check for service bulletins. Lenovo service bulletins document known problems and suggested solutions. To search for s...

Chapter 4. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur inthe server. Diagnostic tools The following tools are available to help you diagnose and solve hardware-related problems: • POST error messages and error logs The power-...

• POST event log: This log contains the three most recent error codes and messages that were generated during POST. You can view the POST event log through the Setup utility. • System-event log: This log contains messages that were generated during POST and all system status messages from the servic...

Table 2. Methods for viewing event logs (continued) Condition Action The server is hung. • If DSA Preboot is installed, restart the server and press F2 to start DSA Preboot and view the event logs. • If DSA Preboot is not installed, insert the DSA Preboot CD and restart the server to start DSA Prebo...

Information Information messages do not require action; theyrecord significant system-level events, such aswhen the server is started. Warning Warning messages do not require immediate action;they indicate possible problems, such as when therecommended maximum ambient temperature isexceeded. Error E...

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which components are field...

DVD drive problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which c...

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which components are field...

Intermittent problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and whic...

Memory problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which comp...

Microprocessor problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and wh...

Optional-device problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and w...

Power problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which compo...

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which components are field...

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable units (CRU) and which components are field...

Universal Serial Bus (USB) port problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable u...

System pulse LEDs The following LEDs are on the system board and indicates the system power-on and power-off sequencingand boot progress (see “System-board LEDs” on page 112 for the location of these LEDs). Table 4. System pulse LEDs LED Description Action Enclosure manager heartbeat power-on and po...

Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. Go to http://www.lenovo.com/support. Utilities are available to reset and update the diagnostics code on the integrated USB flash device, if thediagnostic par...

Viewing the test log To view the test log when the tests are completed, type the view command in the DSA interactive menu, or select Diagnostic Event Log in the graphical user interface. To transfer DSA Preboot collections to an external USB device, type the copy command in the DSA interactive menu....

Table 5. DSA Preboot messages (continued) • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which components are customer replaceable ...

• In-band method: Recover server firmware, using either the boot block jumper (Automated Boot Recovery) and a server Firmware Update Package Service Pack. • Out-of-band method: Use the IMM Web Interface to update the firmware, using the latest server firmware update package. Notes: You can obtain a ...

Step 7. Boot the server to an operating system that is supported by the firmware update package thatyou downloaded. Step 8. Perform the firmware update by following the instructions that are in the firmware update packagereadme file. Step 9. Copy the downloaded firmware update package into a directo...

Solving power problems Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of thepower distribution buses. Usually, a short circuit will cause the power subsystem to shut down because ofan overcurrent condition. To diagnose a power problem, use the follow...

Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information inthis section. If you suspect that a software problem is causing failures (continuous or intermittent), see “Softwareproblems” on page 60. Damaged data in CMOS mem...

Chapter 5. Locating Server Controls and connectors This section describes the controls, light-emitting diodes (LEDs), and connectors on the front and rear ofthe server, and how to turn the server on and off. For the location of the LEDs on the system board, see“System-board LEDs” on page 112. Note: ...

3 DIMM 3 13 Operator information panelconnector 23 Battery 4 DIMM 4 14 Simple-swap HDD backplane signalconnector 24 Power 2 connector 5 DIMM 5 15 Wake-on-LAN connector 25 Virtual media key connector 6 DIMM 6 16 DVD drive connector 26 Power 1 connector 7 Microprocessor 17 Hypervisor flash device conn...

1 PCI-X power cable 2 PCI-X slot System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. Microprocessor Heatsink Orientation DIMMs DIMMs The following table describes the jumpers on the system board. Table 6. System board jumpers Jumper number...

7 SAS/SATA Controller LED 15 DIMM 1-6 error LEDs 8 IMM heart beat LED Table 7. System-board LEDs LED Description Error LEDs When one of these LEDs is lit, it indicates that the associated component hasfailed. Baseboard management controllerheartbeat LED This LED flashes to indicate that the IMM is f...

Chapter 6. Replacing FRUs This chapter provides detailed instructions for replacing FRUs in the server. Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you ident...

• Check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds. • Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live elect...

• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. • Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it. • Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the ser...

10 Hot-swap hard disk drive filler 11 3.5-inch or 2.5-inch hot-swap hard disk drive(depending on model) Removing and installing the cover Use the following procedures to remove and install the cover: Removing the cover To remove the server cover, do the following: 1. Read the safety information in “...

00000000 00000000 00000000 00000000 00000000 Removing and installing the bezel To remove the bezel, complete the following steps: 1. Remove the server from the rack and remove the cover (see “Removing and installing the cover” on page 119). 2. From inside the server, press the bezel release latch 1 ...

Replacing a memory module (DIMM) To replace a dual inline memory module (DIMM), use the following information and procedures: Supported memory types Following is information that describes the types of dual inline memory modules (DIMMs) that the serversupports and other information that you must con...

To install a DIMM, complete the following steps: 1. Read the safety information in “Important Safety Information” on page 1 and “Guidelines for trained service technicians” on page 115. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary...

000000000 000000000 000000000 000000000 000000000 000000000 00000 00000 00000 000 000 000 6. Release the loops of the drive tray. 7. Insert the filler panel into the bay to cover the drive. Note: If the server is configured for RAID operation using a RAID controller, you might have to reconfigure yo...

000000000 000000000 000000000 000000000 000000000 000000000 3. Grasp the handle and pull the hot-swap drive assembly 2 out of the drive bay. Installing a hot-swap hard disk drive To install a hot-swap hard disk drive, complete the following steps. Note: If your server has only one hot-swap hard disk...

Installing a PCI card To install a PCI card, complete the following steps: 1. Read the safety information in “Important Safety Information” on page 1 and “Guidelines for trained service technicians” on page 115. 2. Turn off the server and peripheral devices and disconnect the power cords and all ext...

Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions characteristics of the server and ensures proper cooling of server components. 6. Follow the instructions that come with the PCI card to set any jumpers or switches. Attention: When yo...

6. Lift the operator information panel assembly out of the server. 7. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the operator information panel assembly ...

Replacing the drive cage To replace the drive cage, use the following procedures: Removing the drive cage The following illustration shows removing a simple-swap 3.5-inch drive cage. 0000 0000 0000 0000 0000 0000 The following illustration shows removing a hot-swap 3.5-inch drive cage. The following...

To remove a drive cage, complete the following steps: 1. Read the safety information in “Important Safety Information” on page 1 and “Guidelines for trained service technicians” on page 115. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. 3. Remo...

10. If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the microprocessor The following notes describe the type of microprocessor that the server supports and other information thaty...

Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal material will contaminate it. If the thermal material on the microprocessor or heat sink becomescontaminated, contact your service technician. a. Make sure that the thermal material is still on the bott...

Statement 5 CAUTION:The power control button on the device and the power switch on the power supply do not turn offthe electrical current supplied to the device. The device also might have more than one powercord. To remove all electrical current from the device, ensure that all power cords are disc...

6. Remove the screw 2 that holds the power supply 1 to the rear of the chassis. 00 00 00 00000000 00000000 00000000 00000000 7. Loosen the captive thumbscrew 3 that secures the power supply to the chassis bottom. 8. Lift the power supply out of the bay. 9. If you are instructed to return the power s...

Table 14. Removing the fan 1 Fan 1 4 Fan 4 2 Fan 2 5 Fan 5 3 Fan 3 9. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a fan assembly To install the replacement fan, complete the following st...

Microprocessor Heatsink Orientation DIMMs DIMMs a. Use a fingernail to press the top of the battery clip away from the battery. The battery pops up when released. b. Use your thumb and index finger to lift the battery from the socket. 6. Dispose of the battery as required by local ordinances or regu...

Replacing the SAS/SATA hard disk drive back plate or backplane To replace the SAS/SATA hard disk drive backplane or back plate, complete the following procedures: Removing the backplane or back plate (3.5-inch drives) To remove the Serial Attached SCSI (SAS) backplane, which is also referred to as t...

1 Alignment tabs 3 Alignment slots 2 Drive connectors 4 Drive connectors 1. Connect the cables to the replacement backplane. 2. Slide the backplane into the card guides, making sure that any nearby wires or cables are not trapped or pinched. 3. Press firmly until the backplane is fully seated and cl...

00 00 00 00000000 00000000 00000000 00000000 6. If the riser-card assembly is an optional PCI-X riser-card assembly, disconnect the riser-card power cable 1 from the riser-card assembly. 7. Disconnect any cables from the PCI cards in the riser-card assembly. 8. If you are instructed to return the ri...

5. Carefully align the riser-card assembly with the guides on the rear of the server and with the riser-card connectors on the system board; then, press down on the assembly. Make sure that the riser-cardassembly 1 is fully seated in the connector on the system board. 00 00 00 00000000 00000000 0000...

6. Disconnect the signal cables that are attached to the SAS/SATA controller. 7. Grasp the SAS/SATA controller 1 while you press outward on the plastic tabs. 8. Pull out the SAS/SATA controller from the connector 2 on the system board. 9. If you are instructed to return the SAS/SATA controller, foll...

6. If you are instructed to return the DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a DVD drive The following notes describe the type of drives that the server supports and other information that you mustconsider when...

CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the devi...

Microprocessor Heatsink Orientation DIMMs DIMMs 4. If you are instructed to return the virtual media key, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the virtual media key To install the virtual media key, complete the followin...

Microprocessor Heatsink Orientation DIMMs DIMMs 4. Go to “Completing the FRU replacement” on page 172. Replacing the PCI-X riser-card power cable To replace the PCI-X riser-card power cable, use the following procedures: Removing the PCI-X riser-card power cable If an optional PCI-X riser-card assem...

7. Disconnect the riser-card power cable from the PCI-X riser card. 8. If you are instructed to return the PCI-X riser-card power cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the PCI-X riser-card power cable To install th...

c. From Family list, select ThinkServer RS210; , and click Continue . d. Click Downloads and drivers . e. Click User's guides and manuals to link to the ASU Users Guide. • Remote LAN access, type the command: Note: When using the remote LAN access method to access IMM using the LAN from a client, th...

corresponding mapping layer. To see the Advanced Settings Utility Users Guide . You can access the ASU Users Guide from the Lenovo support Web site. a. Go to http://www.lenovo.com/support. b. Enter your product number (machine type and model number) or select Servers and Storage from the Select your...

5. Update the server configuration (see “Updating the server configuration” on page 174). 6. Slide the server back into the rack, if necessary. 7. Turn on the peripheral devices and the server. Connecting the cables The following illustration shows the locations of the input and output connectors on...

Updating the server configuration When you start the server for the first time after you add or remove an internal option or external device,you might receive a message that the configuration has changed. The UEFI Setup Utility program startsautomatically so that you can save the new configuration s...

Chapter 7. Parts listing, RS210 Types 6531, 6532, 6533, and6534 The following replaceable components are available for the ThinkServer RS210 Types 6531, 6532, 6533, and6534 servers. To check for an updated parts listing on the Web, complete the following steps: 1. Go to http://www.lenovo.com/support...

1 Riser card assembly 12 Bezel 2 DIMM air baffle 13 DVD drive filler 3 DIMM 14 Operator information panel 4 Power supply 15 Fans 5 SAS/SATA backplane (some models) 16 System board 6 SATA simple-swap back panel (some models) 17 Microprocessor 7 3.5-inch drive cage 18 Heat sink 8 3.5-inch simple-swap ...

6534 Software FRU FRU# WS 2008 R2 STD 64bit US (models CTO All Models) 90Y1183 WS 2008 R2 STD 64bit FR (models CTO All Models) 90Y1184 WS 2008 R2 STD 64bit GR (models CTO All Models) 90Y1185 WS 2008 R2 STD 64bit JP (models CTO All Models) 90Y1186 WS 2008 R2 STD 64bit SP (models CTO All Models) 90Y11...

Chapter 8. Configuring the server The following configuration programs come with the server: • Setup Utility program The Setup Utility program is part of the UEFI. Use it to configure serial port assignments, change interruptrequest (IRQ) settings, change the startup-device sequence, set the date an...

• Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factorysettings. • Exit Setup Select this choice to exit from the Setup Utility. If you have not saved the changes that you have made inthe settings, you are asked whether you want to ...

If you forget the administrator password, you can reset it after you change the position of the clear CMOSjumper. Resetting passwords If you forget the power-on password or administrator password, you can move the clear-CMOS jumper blockon the system board to pins 2 and 3, to clear CMOS memory and b...

To use the Boot Manager program, do the following: Step 1. Turn off the server. Step 2. Restart the server. Step 3. When the prompt <F12> Select Boot Device is displayed, press F12. If a bootable USB mass storage device is installed, a submenu item ( USB Key/Disk ) is displayed. Step 4. Use th...

Table 24. RAID configuration utilities (continued) RAID configuration utility Description Location Where to find moreinformation LSI Configuration Utility For: • IBM ServeRAID-BR10il SAS/SATA Controller • IBM ServeRAID-MR10i SAS/SATA Controller • IBM ServeRAID-M1015 SAS/SATA controller In system fir...

Note: Approximately 1 to 3 minutes after the server is connected to ac power, the power-control button becomes active. 2. When the prompt <F1 Setup> is displayed, press F1. If you have set an administrator password, you are prompted to type the password. 3. Select System Settings ® Adapters an...

Starting the WebBIOS utility Perform the following steps to start the WebBIOS utility and access the main menu: 1. After you turn on the power and when the computer is starting, you are prompted to press Ctrl + H when the following message is displayed: Copyright© LSI Logic CorporationPress <Ctrl...

If you did not receive an EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at: http://www.lenovo.com/support The EasyStartup program has the following features: • Self-booting DVD • Easy-to-use, language-selectable interface • Integrated help system • Auto...

• Initiates an unattended installation of the operating system and device drivers Setup and configuration When you start the EasyStartup DVD, you will be prompted for the following: • Select the language in which you want to view the program. • Select the language of the keyboard you will be using w...

Typical operating system installation When you select Install operating system , you will be prompted for information required for the installation. The prompts vary depending on the operating system selected. This section describes the tasks associatedwith a typical Windows operating system install...

Microprocessor Heatsink Orientation DIMMs DIMMs The following table describes the jumpers on the system board. Table 25. System board jumpers Jumper number Jumper name Jumper setting JP1 Clear CMOS jumper 1 • Pins 1 and 2: Keep CMOS data (default). • Pins 2 and 3: Clear CMOS data (including power-on...

• DIMM error assistance. The Unified Extensible Firmware Interface (UEFI) disables a failing DIMM that is detected during POST, and the IMM lights the associated system error LED and the failing DIMM error LED. • System-event log (SEL). • ROM-based IMM firmware flash updates. • Auto Boot Failure Rec...

You also can use the ASU program to configure the optional remote presence features or other IMM settings.The remote presence features provide enhanced systems-management capabilities. In addition, the ASU program provides limited settings for configuring the IPMI function in the IMM throughthe comm...

Note: This specific version is required. 5. Use Windows Update to install all available critical updates. 6. Launch the EasyManage installation. 7. After ThinkServer EasyManage is installed, enable Security and Patch Manager to obtain the LANDesk 8.8 Software Updates. In the console application, cli...

Uninstalling the LANDesk Software Agent If the Core Server has LANDesk agents on it from a previous Management Suite release, it will fail theautorun prerequisite check. You must remove the old agents by running uninstallwinclient.exe file from the\Program Files\LANDesk\ManagementSuite folder. Using...

g. Select Exit Setup ; then, press Enter. h. Make sure that Yes, exit the Setup Utility is selected; then, press Enter. 220 Hardware Maintenance Manual

Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. Lenovoencourages owners of information technology (IT) equipment to responsibly recycle their equipment when itis no longer needed. Lenovo offers a variety of programs and s...

Compliance with Republic of Turkey Directive on the Restriction ofHazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain HazardousSubstances In Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeli ğ ine Uygunluk Beyan ı T.C. Ç...

Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual forspecific battery information. The battery must be recycled or disposed of properly. Recycling facilities maynot be available in your area. For information on disposal or ba...

United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to publictelecommunication systems in the United Kingdom. European Union EMC Directive conformance statement This product is in conform...

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs...