Lenovo 5023- Manuals
Lenovo 5023– User Manual, Manual in PDF format online.
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User Manual Lenovo 5023
Summary
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . 4 Software overview . . . . . . . . . . . . 4 Software provided with your Windows operatingsystem . . . . . . . . . . . ...
Appendix. Notices . . . . . . . . . . 79 Television output notice . . . . . . . . . . 80 European conformance CE mark . . . . . . . 80 Trademarks . . . . . . . . . . . . . . 80 Index . . . . . . . . . . . . . . . 81 iv User Guide
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safetyinformation for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Readingand understanding this sa...
Chapter 1. Product overview This chapter provides information about the computer features, specifications,preinstalled software programs, and locations of connectors, components, parts onthe system board, and internal drives. This chapter contains the following topics: v “Features”: This section pro...
Specifications This section lists the physical specifications for your computer. Dimensions Width: 97 mm (3.8 inches) Height: 333 mm (13.1 inches) Depth: 368 mm (14.5 inches) Weight Maximum configuration as shipped: 6 to 6.5 kg (13.2 to 14.3 lbs) (without package) Maximum configuration as shipped: 8...
Fingerprint Software: The integrated fingerprint reader provided on some keyboards works with the Fingerprint Software program to enable you to enrollyour fingerprint and associate it with your Windows password. As a result,fingerprint authentication can replace your password and enable simple and s...
Locations This section provides information to help you locate your computer connectors,components, parts on the system board, and internal drives. Locating connectors, controls, and indicators on the front ofyour computer Figure 1 shows the locations of the connectors, controls, and indicators on t...
Locating connectors and parts on the rear of your computer Figure 2 shows the locations of the connectors and parts on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to helpyou determine where to connect the cables on your computer. 1 Power cord connector 7 Au...
Locating components Figure 3 shows the locations of the various components in your computer. Toremove the computer cover and gain access to the inside of the computer, see“Removing the computer cover” on page 14. 1 Heat sink fan duct 8 Hard disk drive 2 Heat sink and fan assembly (with a microproces...
Locating parts on the system board Figure 4 shows the locations of the parts on the system board. 1 Microprocessor 9 USB connector 2 Microprocessor fan connector 10 Battery 3 Memory slots (2) 11 Front audio connector 4 24-pin power connector 12 PCI card slot 5 Front panel connector 13 PCI Express x1...
Locating internal drives Internal drives are devices that your computer uses to read and store data. You canadd drives to your computer to increase storage capacity and enable yourcomputer to read other types of media. Internal drives are installed in bays. In thismanual, the bays are referred to as...
Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for yourcomputer. This chapter contains the following topics: v “Handling static-sensitive devices” v “Installing or replacing hardware” v “Obtaining device drivers” on page 48 v “Bas...
Installing external options You can install external options to your computer, such as external speakers, aprinter, or a scanner. For some external options, you must install additionalsoftware in addition to making the physical connection. When you install anexternal option, see “Locating connectors...
5. Lay the computer on its side. Then, remove the two screws that secure thecomputer cover and slide the computer cover to the rear to remove it. Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety ...
3. Remove the front bezel by releasing the three plastic tabs on the top andpivoting the front bezel forward. Carefully lay the front bezel to the sidewithout disconnecting the power switch and light-emitting diode (LED)assembly cable. 4. To reinstall the front bezel, align the other three plastic t...
Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warr...
5. To lower the drive bay assembly, press the bend hook 1 inward and pivot the drive bay assembly downward. Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Wa...
5. Install the new PCI card into the appropriate PCI card slot on the systemboard. Then, install the screw to secure the new PCI card in place. 6. If necessary, connect any cables between the PCI card and the system board.See “Locating parts on the system board” on page 11 to identify the variouscon...
1. Remove all media from the drives and turn off all attached devices and thecomputer. Then, disconnect all power cords from electrical outlets anddisconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. Remove the front...
8. Position the new memory module over the memory slot. Make sure that thenotch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into thememory slot until the retaining clips close and the new memory module snapsinto position. 9...
Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Gui...
b. Tighten screw 2 a small amount, then fully install screw 4 , and then fully install screw 2 , as shown in Figure 19 on page 25. 10. Connect the new heat sink and fan assembly cable to the microprocessor fanconnector on the system board. See “Locating parts on the system board” onpage 11. 11. Posi...
8. Remove the new microprocessor 1 from the protective cover 2 that protects the gold contacts on the bottom of the new microprocessor. 9. Hold the new microprocessor by the edges and align the notches on it withthe tabs in the microprocessor socket, or align the small triangle on one cornerof the m...
DANGER Hazardous moving parts. Keep fingers and other body parts away. CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached. Hazardous voltage, current, and energy levels are present inside any componentthat has this label attached. There are no serviceab...
6. At the rear of the computer, remove the three screws that secure the powersupply assembly. Press the release button 1 , slide the power supply assembly a little bit forward, and then remove the power supply assemblyfrom the computer. 7. Make sure that the new power supply assembly is the correct ...
8. Install the new power supply assembly into the chassis so that the screw holesin the new power supply assembly are aligned with the corresponding holesin the rear of the chassis. Then, install the three screws to secure the newpower supply assembly in place. Note: Use only screws provided by Leno...
11. Position the heat sink fan duct on the top of the heat sink and fan assembly sothat the four screw holes in the heat sink fan duct are aligned with thecorresponding holes in the heat sink and fan assembly. Then, install the fourscrews to secure the heat sink fan duct in place. What to do next: v...
8. Slide the optical drive out of the front of the computer. 9. Slide the new optical drive into the optical drive bay from the front of thecomputer. Figure 28. Removing the optical drive Figure 29. Installing the optical drive 36 User Guide
Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , go to:...
7. Position the new hard disk drive into the hard disk drive bay and align thescrew holes in the new hard disk drive with the corresponding holes in thedrive bay assembly. Then, hold the new hard disk drive from one side of thedrive bay assembly and install the four screws from the other side to sec...
2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” onpage 15. 4. Pivot the drive bay assembly upward to gain access to all the internal cables.See “Accessing the system board components and drives” on...
Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty G...
9. Position the new front audio and USB assembly to the chassis so that thescrew hole in the new front audio and USB assembly is aligned with thecorresponding hole in the chassis. 10. Install the screw to secure the new front audio and USB assembly in place. 11. Pivot the drive bay assembly upward. ...
Replacing the USB keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , ...
Integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can beused to secure your computer to a desk, table, or other non-permanent fixture. Thecable lock attaches to a security slot at the rear of your computer and is operatedwith a key. The cable lock also loc...
Padlock Your computer is equipped with a padlock loop so that the computer cover cannotbe removed when a padlock is installed. Password protection To deter unauthorized use of your computer, you can use the Setup Utilityprogram to set a password. When you turn on your computer, you are promptedto ty...
5. Move the jumper from the standard position (pin 1 and pin 2) to themaintenance position (pin 2 and pin 3). 6. Reinstall any parts and reconnect any cables that have been removed ordisconnected. 7. Reinstall the computer cover and reconnect the power cords for the computerand monitor. See “Complet...
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided byLenovo. This chapter contains the following topics: v “Creating and using recovery media” v “Performing backup and recovery operations” on page 55 v “Using the Rescue and Recovery workspace” on ...
v To create Product Recovery discs on the Windows XP operating system, click Start → All Programs → ThinkVantage → Create Recovery Media . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on differentoperating systems. ...
v To perform a recovery operation using the Rescue and Recovery program on theWindows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window...
Note: If the Rescue and Recovery workspace fails to open, see “Solvingrecovery problems” on page 59. 4. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. v To restore your hard disk drive from a Rescue...
3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are severalsubfolders named for various devices installed in your computer, such asAUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for...
Chapter 4. Using the Setup Utility program You can use the Setup Utility program to view and change the configurationsettings of your computer, regardless of which operating system you are using.However, the operating system settings might override any similar settings in theSetup Utility program. T...
Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numericcharacters. For security reasons, it is recommended to use a strong password thatcannot be easily compromised. To set a strong password, use the followingguidelines: Note: The Setup Utility program ...
Enabling or disabling a device This section provides instructions on how to enable or disable user access to adevice. SATA Controller When this option is set to Disabled , all devices connected to the SATA connectors (such as the hard disk drive and the opticaldrive) are disabled and will not be dis...
Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how torecover from a POST and BIOS update failure. This chapter contains the following topics: v “Using system programs” v “Updating (flashing) the BIOS from a disc” v “Updating (flashing) the...
4. When prompted to change the serial number, it is suggested that you do notmake this change by pressing N. However, if you do want to change the serialnumber, press Y, then type in the serial number and press Enter. 5. When prompted to change the machine type and model, it is suggested thatyou do ...
Chapter 6. Troubleshooting and diagnostic programs This chapter provides information about some basic troubleshooting and diagnosticprograms. If your computer problem is not described in this chapter, see Chapter 7,“Getting information, help, and service,” on page 73 for additional troubleshootingre...
Symptom Action The operating system does notstart. Verify that you list the device where the operating system resides in the startupdevice sequence. Usually, the operating system is on the hard disk drive. Formore information, see “Selecting a startup device” on page 63. The computer beeps multiplet...
2. Repeatedly press and release the F11 key when turning on the computer. Whenyou hear beeps or see a logo screen, release the F11 key. The Rescue andRecovery workspace opens after a short delay. 3. From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery → Diagnose hardwar...
Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a light-emitting diode (LED) and an optical sensor tonavigate the pointer. If the pointer on the screen does not move smoothly with theoptical mouse, you might need to clean the mouse...
Chapter 7. Getting information, help, and service This chapter provides information about help, service, and technical assistance forLenovo products. This chapter contains the following topics: v “Information resources” v “Help and service” on page 75 Information resources You can use the informatio...
support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at: http://www.lenovo.com/support Before using the information in this manual and the product it supports, be sure toread and understand the ThinkCentre Safety and Warranty Guide...
Calling for service During the warranty period, you can get help and information from the LenovoCustomer Support Center by telephone. The following services are available during the warranty period: v Problem determination - Trained service personnel are available to assist you with determining a ha...
service all models of a particular machine type. In some countries, fees andrestrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Serviceand to view a list of the countries where service is available, go tohttp://www.lenovo.com/sup...
Index A a rescue medium, creating and using 57Access Help 74accessing system board components and drives 17 administrator password 62antivirus software 6audio line-in connector 9audio line-out connector 9audio subsystem 2 B backup and recovery operations 55basic troubleshooting 69battery, replacing ...
Manual Lenovo 5023
Summary
Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 Features . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . 4 Software overview . . . . . . . . . . . . 4 Software provided with your Windows operatingsystem . . . . . . . . . . . ...
Appendix. Notices . . . . . . . . . . 79 Television output notice . . . . . . . . . . 80 European conformance CE mark . . . . . . . 80 Trademarks . . . . . . . . . . . . . . 80 Index . . . . . . . . . . . . . . . 81 iv User Guide
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safetyinformation for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Readingand understanding this sa...
Chapter 1. Product overview This chapter provides information about the computer features, specifications,preinstalled software programs, and locations of connectors, components, parts onthe system board, and internal drives. This chapter contains the following topics: v “Features”: This section pro...
Specifications This section lists the physical specifications for your computer. Dimensions Width: 97 mm (3.8 inches) Height: 333 mm (13.1 inches) Depth: 368 mm (14.5 inches) Weight Maximum configuration as shipped: 6 to 6.5 kg (13.2 to 14.3 lbs) (without package) Maximum configuration as shipped: 8...
Fingerprint Software: The integrated fingerprint reader provided on some keyboards works with the Fingerprint Software program to enable you to enrollyour fingerprint and associate it with your Windows password. As a result,fingerprint authentication can replace your password and enable simple and s...
Locations This section provides information to help you locate your computer connectors,components, parts on the system board, and internal drives. Locating connectors, controls, and indicators on the front ofyour computer Figure 1 shows the locations of the connectors, controls, and indicators on t...
Locating connectors and parts on the rear of your computer Figure 2 shows the locations of the connectors and parts on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to helpyou determine where to connect the cables on your computer. 1 Power cord connector 7 Au...
Locating components Figure 3 shows the locations of the various components in your computer. Toremove the computer cover and gain access to the inside of the computer, see“Removing the computer cover” on page 14. 1 Heat sink fan duct 8 Hard disk drive 2 Heat sink and fan assembly (with a microproces...
Locating parts on the system board Figure 4 shows the locations of the parts on the system board. 1 Microprocessor 9 USB connector 2 Microprocessor fan connector 10 Battery 3 Memory slots (2) 11 Front audio connector 4 24-pin power connector 12 PCI card slot 5 Front panel connector 13 PCI Express x1...
Locating internal drives Internal drives are devices that your computer uses to read and store data. You canadd drives to your computer to increase storage capacity and enable yourcomputer to read other types of media. Internal drives are installed in bays. In thismanual, the bays are referred to as...
Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for yourcomputer. This chapter contains the following topics: v “Handling static-sensitive devices” v “Installing or replacing hardware” v “Obtaining device drivers” on page 48 v “Bas...
Installing external options You can install external options to your computer, such as external speakers, aprinter, or a scanner. For some external options, you must install additionalsoftware in addition to making the physical connection. When you install anexternal option, see “Locating connectors...
5. Lay the computer on its side. Then, remove the two screws that secure thecomputer cover and slide the computer cover to the rear to remove it. Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety ...
3. Remove the front bezel by releasing the three plastic tabs on the top andpivoting the front bezel forward. Carefully lay the front bezel to the sidewithout disconnecting the power switch and light-emitting diode (LED)assembly cable. 4. To reinstall the front bezel, align the other three plastic t...
Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warr...
5. To lower the drive bay assembly, press the bend hook 1 inward and pivot the drive bay assembly downward. Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Wa...
5. Install the new PCI card into the appropriate PCI card slot on the systemboard. Then, install the screw to secure the new PCI card in place. 6. If necessary, connect any cables between the PCI card and the system board.See “Locating parts on the system board” on page 11 to identify the variouscon...
1. Remove all media from the drives and turn off all attached devices and thecomputer. Then, disconnect all power cords from electrical outlets anddisconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. Remove the front...
8. Position the new memory module over the memory slot. Make sure that thenotch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into thememory slot until the retaining clips close and the new memory module snapsinto position. 9...
Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Gui...
b. Tighten screw 2 a small amount, then fully install screw 4 , and then fully install screw 2 , as shown in Figure 19 on page 25. 10. Connect the new heat sink and fan assembly cable to the microprocessor fanconnector on the system board. See “Locating parts on the system board” onpage 11. 11. Posi...
8. Remove the new microprocessor 1 from the protective cover 2 that protects the gold contacts on the bottom of the new microprocessor. 9. Hold the new microprocessor by the edges and align the notches on it withthe tabs in the microprocessor socket, or align the small triangle on one cornerof the m...
DANGER Hazardous moving parts. Keep fingers and other body parts away. CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached. Hazardous voltage, current, and energy levels are present inside any componentthat has this label attached. There are no serviceab...
6. At the rear of the computer, remove the three screws that secure the powersupply assembly. Press the release button 1 , slide the power supply assembly a little bit forward, and then remove the power supply assemblyfrom the computer. 7. Make sure that the new power supply assembly is the correct ...
8. Install the new power supply assembly into the chassis so that the screw holesin the new power supply assembly are aligned with the corresponding holesin the rear of the chassis. Then, install the three screws to secure the newpower supply assembly in place. Note: Use only screws provided by Leno...
11. Position the heat sink fan duct on the top of the heat sink and fan assembly sothat the four screw holes in the heat sink fan duct are aligned with thecorresponding holes in the heat sink and fan assembly. Then, install the fourscrews to secure the heat sink fan duct in place. What to do next: v...
8. Slide the optical drive out of the front of the computer. 9. Slide the new optical drive into the optical drive bay from the front of thecomputer. Figure 28. Removing the optical drive Figure 29. Installing the optical drive 36 User Guide
Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , go to:...
7. Position the new hard disk drive into the hard disk drive bay and align thescrew holes in the new hard disk drive with the corresponding holes in thedrive bay assembly. Then, hold the new hard disk drive from one side of thedrive bay assembly and install the four screws from the other side to sec...
2. Remove the computer cover. See “Removing the computer cover” on page 14. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” onpage 15. 4. Pivot the drive bay assembly upward to gain access to all the internal cables.See “Accessing the system board components and drives” on...
Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty G...
9. Position the new front audio and USB assembly to the chassis so that thescrew hole in the new front audio and USB assembly is aligned with thecorresponding hole in the chassis. 10. Install the screw to secure the new front audio and USB assembly in place. 11. Pivot the drive bay assembly upward. ...
Replacing the USB keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , ...
Integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can beused to secure your computer to a desk, table, or other non-permanent fixture. Thecable lock attaches to a security slot at the rear of your computer and is operatedwith a key. The cable lock also loc...
Padlock Your computer is equipped with a padlock loop so that the computer cover cannotbe removed when a padlock is installed. Password protection To deter unauthorized use of your computer, you can use the Setup Utilityprogram to set a password. When you turn on your computer, you are promptedto ty...
5. Move the jumper from the standard position (pin 1 and pin 2) to themaintenance position (pin 2 and pin 3). 6. Reinstall any parts and reconnect any cables that have been removed ordisconnected. 7. Reinstall the computer cover and reconnect the power cords for the computerand monitor. See “Complet...
Chapter 3. Recovery information This chapter provides information about the recovery solutions provided byLenovo. This chapter contains the following topics: v “Creating and using recovery media” v “Performing backup and recovery operations” on page 55 v “Using the Rescue and Recovery workspace” on ...
v To create Product Recovery discs on the Windows XP operating system, click Start → All Programs → ThinkVantage → Create Recovery Media . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on differentoperating systems. ...
v To perform a recovery operation using the Rescue and Recovery program on theWindows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window...
Note: If the Rescue and Recovery workspace fails to open, see “Solvingrecovery problems” on page 59. 4. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. v To restore your hard disk drive from a Rescue...
3. Go to the C:\SWTOOLS directory. 4. Open the DRIVERS folder. Within the DRIVERS folder, there are severalsubfolders named for various devices installed in your computer, such asAUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for...
Chapter 4. Using the Setup Utility program You can use the Setup Utility program to view and change the configurationsettings of your computer, regardless of which operating system you are using.However, the operating system settings might override any similar settings in theSetup Utility program. T...
Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numericcharacters. For security reasons, it is recommended to use a strong password thatcannot be easily compromised. To set a strong password, use the followingguidelines: Note: The Setup Utility program ...
Enabling or disabling a device This section provides instructions on how to enable or disable user access to adevice. SATA Controller When this option is set to Disabled , all devices connected to the SATA connectors (such as the hard disk drive and the opticaldrive) are disabled and will not be dis...
Chapter 5. Updating system programs This chapter provides information about updating the POST and BIOS, and how torecover from a POST and BIOS update failure. This chapter contains the following topics: v “Using system programs” v “Updating (flashing) the BIOS from a disc” v “Updating (flashing) the...
4. When prompted to change the serial number, it is suggested that you do notmake this change by pressing N. However, if you do want to change the serialnumber, press Y, then type in the serial number and press Enter. 5. When prompted to change the machine type and model, it is suggested thatyou do ...
Chapter 6. Troubleshooting and diagnostic programs This chapter provides information about some basic troubleshooting and diagnosticprograms. If your computer problem is not described in this chapter, see Chapter 7,“Getting information, help, and service,” on page 73 for additional troubleshootingre...
Symptom Action The operating system does notstart. Verify that you list the device where the operating system resides in the startupdevice sequence. Usually, the operating system is on the hard disk drive. Formore information, see “Selecting a startup device” on page 63. The computer beeps multiplet...
2. Repeatedly press and release the F11 key when turning on the computer. Whenyou hear beeps or see a logo screen, release the F11 key. The Rescue andRecovery workspace opens after a short delay. 3. From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery → Diagnose hardwar...
Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a light-emitting diode (LED) and an optical sensor tonavigate the pointer. If the pointer on the screen does not move smoothly with theoptical mouse, you might need to clean the mouse...
Chapter 7. Getting information, help, and service This chapter provides information about help, service, and technical assistance forLenovo products. This chapter contains the following topics: v “Information resources” v “Help and service” on page 75 Information resources You can use the informatio...
support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at: http://www.lenovo.com/support Before using the information in this manual and the product it supports, be sure toread and understand the ThinkCentre Safety and Warranty Guide...
Calling for service During the warranty period, you can get help and information from the LenovoCustomer Support Center by telephone. The following services are available during the warranty period: v Problem determination - Trained service personnel are available to assist you with determining a ha...
service all models of a particular machine type. In some countries, fees andrestrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Serviceand to view a list of the countries where service is available, go tohttp://www.lenovo.com/sup...
Index A a rescue medium, creating and using 57Access Help 74accessing system board components and drives 17 administrator password 62antivirus software 6audio line-in connector 9audio line-out connector 9audio subsystem 2 B backup and recovery operations 55basic troubleshooting 69battery, replacing ...
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