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Page 2 - WARRANTY CLAIMS; United States; ENCAD warrants its printers (“P; ”) to be free from defects in workmanship and materi-

ii VinylJet 36 TM Reference Guide WARRANTY CLAIMS United States ENCAD warrants its printers (“P RODUCT ”) to be free from defects in workmanship and materi- als for a period of one year from the date of purchase. In order to submit a Warranty claim, pleasecontact the ENCAD Help Desk at (858) 452-435...

Page 3 - Statement; ENCAD; VDE statement

iii VinylJet 36 TM Reference Guide FCC Statement (U.S.A.) The United States Federal Communications Commission has specified that the following notice be broughtto the attention of users of ENCAD printers. FEDERAL COMMUNICATIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASSA DEVICE Statement...

Page 4 - Industry Canada

iv VinylJet 36 TM Reference Guide Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet apparell numérique de la classe A respecte toutes les exigences du Réglement sur lematériel brouilleur du Canada. Material safety da...

Page 5 - For your safety; Always unplug the printer before servicing it.; Proper room ventilation and housekeeping are required.; This is

v VinylJet 36 TM Reference Guide For your safety This section provides safety guidelines. Test results indicate safe Federal agencies emissions levels per OSHA-PEL and ACGIH-TLV. Vapors may arise from the printer during printing. For additionalinformation, and for information on proper disposal of m...

Page 6 - Manual conventions; Documents

vi VinylJet 36 TM Reference Guide Manual conventions ➪ Indicates a procedure for you to follow in order to perform a specific function.Read the accompanying explanatory text before following the step-by-stepprocedure. ! Indicates a warning. Ignoring the warning can damage the printer or result in an...

Page 7 - Contents

vii VinylJet 36 TM Reference Guide Contents Chapter 1 Printer setup ........................................... 1-1 Printing ........................................................................................... 1-2Obtaining quality results .........................................................

Page 9 - Printer setup; This Reference Guide describes the VinylJet 36; printer. This chapter provides an

Printer setup 1 This Reference Guide describes the VinylJet 36 TM printer. This chapter provides an overview of the printer. Refer to the Quick Start Guide for setup instructions. The printer is a wide-format color inkjet printer that gives you professional-quality outputon uncoated vinyl, using aqu...

Page 10 - Printing

1-2 Printer Setup VinylJet 36 TM Reference Guide Printing Your printer features thermal ink cartridges with 208 jets. Reservoirs hold up to 500 ml ofink. You can print with four colors of ink (CMYK) which yield millions of colors. The printers accept raster-oriented data in the format of HP RTL or H...

Page 11 - Caring for your ink and cartridges; Print on the correct side!

Printer Setup 1-3 VinylJet 36 TM Reference Guide Caring for your ink and cartridges • Handle cartridges only on the plastic areas. Touching the copper electrical interconnect or the inkjets can damage the cartridge. • Use only AV ink intended for the VinylJet36. Do not mix inks. • Do not shake ink r...

Page 12 - Choose the correct printing mode

1-4 Printer Setup VinylJet 36 TM Reference Guide Choose the correct printing mode By choosing from a variety of color, quality, and resolution modes, you can make choicesbetween drawing quality, colors, and speed. When printing images with large areas ofcolor, always choose one of the enhanced print...

Page 13 - Printer options; Returning to the default settings

Printer options 2 You can define printer options through your application software or by choosing settingsfrom the printer's control panel. The following printer options are described in thischapter: • Initialize (return to printer default settings) • Print Mode • Paper Options • User Se tup Returni...

Page 14 - Color mode; Choosing quality mode options; There are four print quality modes.

VinylJet 36 TM Reference Guide 2-2 Printer Options Color mode Color mode refers to whether you are printing in color, grayscale or monochrome. ➪ To choose the color mode 1 Press Setup/Print Mode/Color Mode . 2 Choose Color, Mono, or Gray . 3 Press OK. Choosing quality mode options Your printer offer...

Page 15 - To choose print quality; OK; Choosing feed media options; Feed media options allow you to:; Media counter; Media Counter gives you a means of; estimating; the amount of media left on a roll.; To enter a media length value; Feed Media/Media Counter

Printer Options 2-3 VinylJet 36 TM Reference Guide ➪ To choose print quality 1 Press Setup/Print Mode/Quality Mode. 2 Choose the desired quality. 3 Press OK . Choosing feed media options Feed media options allow you to: • advance the media* • display/enter Media Counter values *Media feeding and loa...

Page 16 - To display the current value; Paper options let you define the following:; To set auto-load delay

VinylJet 36 TM Reference Guide 2-4 Printer Options ➪ To display the current value 1 Press Feed Media/Display Counter . 2 View the current value. 3 Press EXIT . ➪ To print the current value 1 Press Feed Media/Display Counter . 2 Press Print Counter . 3 Press EXIT . ➪ To reset the media counter 1 Pres...

Page 17 - Save media; To turn off the wiper; Off; Defining user setup; You can save settings for the following options:

Printer Options 2-5 VinylJet 36 TM Reference Guide Save media When the Save Media is On (the default), the media advances only as far as needed toprint the image. With the Save Media option turned off, the printer advances the length ofa standard sheet, for example, 24x36 or 36x48 inches. ➪ To turn ...

Page 18 - To save user setup; To use a previously saved user setting; Choosing a language; Printing the settings

VinylJet 36 TM Reference Guide 2-6 Printer Options ➪ To save user setup 1 Press Setup/User Setup/Save User . 2 Scroll to the number for the user settings. 3 Press OK . ➪ To use a previously saved user setting 1 Press Setup/User Setup/Select User . 2 Scroll to the number for the user settings (i.e., ...

Page 19 - LCD contrast; To set LCD contrast; Choosing ink options; Ink options let you define the following:; To set ink reduction

Printer Options 2-7 VinylJet 36 TM Reference Guide LCD contrast The LCD Contrast function lets you adjust the brightness of the control panel. The rangeis 1-16, where 16 is less contrast. The default is 9. Note that if brightness is set too high,you may not be able to see the text displayed on the c...

Page 20 - Ink preheat; To set the ink preheat time; Dry EOP; To set dry EOP

VinylJet 36 TM Reference Guide 2-8 Printer Options Ink preheat Cartridge heat settings are optimized for media being printed in a standard officeenvironment. If you are experiencing banding, poor fills, or too much dot gain, and youhave tried all other means to correct these conditions, you may want...

Page 21 - Printer default settings

Printer Options 2-9 VinylJet 36 TM Reference Guide Printer default settings USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY QUALITY MODE PHOTO DRAFT, PHOTO, ENHANCED, BEST AUTO-LOAD DELAY 6 1-12 SEC. SAVE MEDIA ON OFF CALIB XY ON OFF SELECT USER 1 1 TO 8 SAVE USER 1 1 TO 8 UNITS SELE...

Page 22 - Windows driver for general use; Features; Notes about printing

Printing 3 The way you print from your computer depends on the driver or RIP you have installed.Your printer comes with a Windows driver and one RIP: • Windows driver for general use • EFPU • Flexibanner (trial version) Printing a file The Windows driver allows you to print from virtually any Window...

Page 23 - End of Print function

VinylJet 36 TM Reference Guide 3-2 Printing End of Print function The End of Print function moves the last part of a print down under the IR bulb to cure it.However, this does not work at the end of a roll. Vinyl media is taped to the core of thesupply roll. Before printing, be sure there is suffici...

Page 25 - Palette select; To choose a palette type; AutoCAD

4-2 HP-GL/2 VinylJet 36 TM Reference Guide Accessing HP-GL/2 features The following functions are available from the HP-GL/2 menu: palette select,printer vs. software control, rotation, ink reduction (see Chapter 2), reprints, nesttime, nest enable, and ink limit. ➪ To access HP-GL/2 features 1 From...

Page 26 - Control; To set control; Software; Select; Rotation

HP-GL/2 4-3 VinylJet 36 TM Reference Guide Control Control determines whether certain printing parameters are set in the softwareapplication or overridden by the printer's front panel. Control overrides thefollowing parameters of the HP-GL/2 header file: repeat plot (RP) and enableauto cutter (EC). ...

Page 27 - To rotate the image; Reprints; You can print up to 99 copies of a specific vector file. When; Reprint; only one image is printed.; To make multiple prints

4-4 HP-GL/2 VinylJet 36 TM Reference Guide ➪ To rotate the image 1 From the main menu, choose Setup Menu/HP-GL/2 Options/Rotation . 2 Press Select. 3 Use the up or down arrow button to display the desired rotation angle (0, 90,180, 270, Auto). 4 Press Select . Reprints You can print up to 99 copies ...

Page 28 - Nesting; nest; Nest Time; parameter, which is set via the

HP-GL/2 4-5 VinylJet 36 TM Reference Guide Nesting Nesting allows the user to save media by printing multiple plots along the horizon-tal width of the media. This feature makes the most efficient use ofconsumables and reduces the time required to print multiple plots. When nesting is active, HP-GL/2...

Page 29 - The following parameters will not affect nesting:; To enable nesting; Nest On; Nest time; To define nesting wait time

4-6 HP-GL/2 VinylJet 36 TM Reference Guide The following parameters will not affect nesting: • Ink limiting; • Replots; • If Auto Rotation is enabled, then the nesting algorithm is free to rotate the plot if it determines that doing so will save media. Plots are sequen-tially fitted across the page ...

Page 30 - Ink limit; To enable the ink limit

HP-GL/2 4-7 VinylJet 36 TM Reference Guide Ink limit The printer can assign an ink limit to polygon fills and wide vectors. This helpsprevent bleeding. The default for this option is On. If you are using high qualitymedia, this option may not be needed and can be turned off. ➪ To enable the ink limi...

Page 31 - Installing additional memory; Acceptable SIMM sizes; ! ALWAYS UNPLUG THE POWER CORD BEFORE BEGINNING.; To remove the right cover

Installing additional memory A The VinylJet 36 ships with 32 MB of DRAM, upgradable to a maximum of 128 MB, 64MB per socket. Additional memory helps to free the host computer more quickly. Acceptable SIMM sizes Printer memory may be upgraded by installing 72-pin 60 nanosecond (or faster) SIMMsthat a...

Page 32 - To remove the SIMMs

Installing additional memory A-2 VinylJet 36 TM Reference Guide ➪ To remove the SIMMs 1 Facing the top of the SIMMs, push the sideclips gently to the outside (away from theSIMM). 2 Push over and pull out, being careful not todamage the fingers on the top. ➪ To install the new SIMM 1 Insert at a 45 d...

Page 33 - Menu tree; italics; bold; are; Main menu at a glance; Main Menu

Menu tree B This section contains an overview of the printer's menu tree. Text items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option. Main menu at a glance Main Menu Load MediaCutPauseReset Feed Media Menu Forward Media ...

Page 34 - Feed media menu

VInylJet 36 TM Reference Manual B-2 Menu Tree Feed media menu Forward advances media toward the front of the printer. Media Counter provides access to additional options where the length of a roll ofmedia (0 to 500') can be entered and the media counter reset. Display Counter displays a screen where...

Page 35 - Setup menu at a glance

Menu Tree B-3 VInylJet 36 TM Reference Manual Setup menu at a glance (Bold indicates the default) Setup Print Mode Menu Color Mode Color , mono, gray Quality Mode draft, photo , enhanced, best Exit Paper Option Menu Auto-Load Delay 1-12, 6 Save Media On /Off Auto-Wipe On/ Off Exit HPGL/2 Menu Palett...

Page 36 - Utility menu at a glance; Utility; On; Paper Axis Test

VInylJet 36 TM Reference Manual B-4 Menu Tree Utility menu at a glance (Bold indicates the default) Utility Prime Menu Prime AllCleanPrime SingleStart Routine Access Cartridge Color Calib Menu (color) vertical(color) horizontalCalib Print Test Calibration Menu Use Calib XY On /Off Paper Axis Test Co...

Page 37 - Setup menu; Print Mode

Menu Tree B-5 VInylJet 36 TM Reference Manual Setup menu Print Mode Menu provides access to options for color, quality, dots per inch, and EOPdry. Paper Option Menu provides access to options for loading paper. HP-GL/2 Menu provides access to options for setting HP-GL/2 features. User Setup Menu pro...

Page 38 - User Setup Menu

VInylJet 36 TM Reference Manual B-6 Menu Tree HP-GL/2 Menu Palette Select provides access to a further menu to select an AutoCAD color paletteor a generic HP-GL/2 palette. Control determines whether certain printing parameters are set in the softwareapplication or overridden by the printer's front p...

Page 39 - Ink Option Menu

Menu Tree B-7 VInylJet 36 TM Reference Manual Ink Option Menu Ink reduction (applies to HPGL/2 only) provides access to a further menu in which toset the percentage by which to decrease the amount of ink emitted tohelp prevent bleeding or pooling of ink. Options are 0 , 12.5, 25, 37.5, and 50. Ink p...

Page 40 - Serial Comm Menu; None; Utility menu

VInylJet 36 TM Reference Manual B-8 Menu Tree Serial Comm Menu (Bold indicates the default) For use by technical support only. Baud rate provides access to a further menu to select the baud rate: 9600 (default) , 19200, 38400. Data bits 7, 8 Parity bits provides access to a further menu to select pa...

Page 41 - Prime menu

Menu Tree B-9 VInylJet 36 TM Reference Manual Prime menu Prime All Prints the prime pattern for each cartridge. Prime Single Provides access to a further menu in which you can choose to primean individual cartridge. Start Routine Prints a recovery pattern/jet status plot. Clean (Color) Causes the se...

Page 42 - Service Menu

VInylJet 36 TM Reference Manual B-10 Menu Tree Service Menu (Bold indicates the default) Calibration Menu provides access to calibration options. Diagnostics Menu provides access to a further set of menus for performing diagnostics(tech support only) and for printing the color test. About provides i...

Page 43 - Technical information

Technical information C MEDIA TYPES: Untreated calendared vinyl, cast vinyl,banner vinyl MEDIA ROLL PARAMETERS: Inner roll core: 2" +/- 1/16", and 3" +/- 1/16"with adapterMax. outside roll diameter: 6"Max. roll width: 36"Max. media weight: 60 lbs. RESOLUTION: 600 x 600 dpi FE...

Page 45 - Error messages; Cartridge errors; The following table shows cartridge-related error messages.; Error Message

Error messages D A yellow LED on the control panel lights to indicate error conditions. When the yellow LED lights, check the display for messages which will help youdetermine the status of the printer and possible corrective action to take. Cartridge errors The printer automatically performs tests ...

Page 46 - Memory Errors

Error messages D-2 VinylJet 36 TM Reference Guide Memory Errors If the "Insufficient raster memory" message displays, press the Reset button on the MainMenu to clear the message and abort the print job.

Page 47 - Troubleshooting; Troubleshooting quick list

Troubleshooting E This appendix contains valuable information to help you solve the most commonprinter problems. The problems addressed are divided into these types: - Printer health - Print quality - Data transfer - Application software Troubleshooting quick list Many common problems can be solved ...

Page 48 - Printer health; Printer will not turn on; Make sure the power switch is turned on.; Printer intermittently reboots; Clean and reseat memory SIMMs.; Display does not come on

VinylJet 36 TM Reference Guide E-2 Troubleshooting 8. If you are networked, login and try printing from several software applications. 9. If steps 7 or 8 fail, repeat them using another computer or remove from the networkand test standalone. If one application fails, but others print successfully, t...

Page 49 - File will not print; Check your electrical connections.; GO; filename; Slow printing under Windows; TURN POWER OFF; and clean the inside of the black belt using alcohol and a lint-; Carriage jams; Check for media jams or blockage.; Carriage axis failure; Note

Troubleshooting E-3 VinylJet 36 TM Reference Guide File will not print If you are using a parallel cable, be sure it meets the specifications of IEEE 1284. Check your electrical connections. From your software application, print to a file and send the file to the printer in DOSusing the DOS Copy com...

Page 50 - Printer front view; MAKE SURE POWER IS OFF BEFORE PERFORMING THIS STEP.; Verify

VinylJet 36 TM Reference Guide E-4 Troubleshooting If the carriage is in the same spot, check the encoder strip for visible damage (clearplastic strip under the trailing cable tray and above the belt) Refer to the figure whichfollows. Printer front view Encoder strip under second trailing cable cove...

Page 51 - Check whether it is cracked or broken.; Ink cartridges do not fire properly; Make sure the protective tape is removed from the cartridges.; Various jets are clogged or stop firing; Clean service station clean cartridge again.; Ink spills on the flex cable

Troubleshooting E-5 VinylJet 36 TM Reference Guide Check whether the idler assembly (located at the left end of the belt) moves freely. Check whether it is cracked or broken. Ink cartridges do not fire properly Be sure that cartridges and the service station are cleaned daily to maintain good printq...

Page 52 - What if I need a firmware upgrade?; Clean - see Maintenance Guide; No print appears; Make sure the media feeds freely.

VinylJet 36 TM Reference Guide E-6 Troubleshooting What if I need a firmware upgrade? You can download firmware upgrades from ENCAD’s Internet web page(www.encad.com). Firmware Download Procedure (Upgrade/Printer Refresh) You can use the ENCAD File Print Utility (EFPU) to download new firmware toyou...

Page 53 - Overall print quality is poor; Make sure the printer is positioned on level ground.; Streak marks

Troubleshooting E-7 VinylJet 36 TM Reference Guide Overall print quality is poor Clean, calibrate, or replace cartridges. Make sure the printer is positioned on level ground. Use a higher quality print mode. Be sure the media tension bar is inserted on the media as shown in the Quick StartGuide. If ...

Page 54 - Try a different print mode.

VinylJet 36 TM Reference Guide E-8 Troubleshooting Smudged or dark characters Make sure the media is straight and unwrinkled when loading it into the printer. Clean, calibrate, or replace cartridges. Try a different print mode. Improperly formed or misaligned characters Calibrate cartridges. Color p...

Page 55 - Try using; B e s t; option to; Best or Enhanced; Adjust cartridge preheat as described in Chapter 2.; Data Transfer

Troubleshooting E-9 VinylJet 36 TM Reference Guide Splotchy area fill Try using B e s t mode. If the problem persists, clean, calibrate, or replace cartridges. Adjust cartridge preheat as described in Chapter 2. Excessive banding in area fills Consistent banding is generally a hardware problem; inco...

Page 56 - To order from ENCAD, use part number 208559.; No output when printing from Unix; - Check that the printer is plugged in and turned on.; to assure that the printer is functioning.

VinylJet 36 TM Reference Guide E-10 Troubleshooting To ensure the highest quality and reliability of the data that is sent to the printers, theIEEE standard 1284 parallel cable is required to be used when utilizing the parallel port onthe printers. Note: Be sure that your parallel cable does not exc...

Page 57 - Make sure the printer is not set up as a login terminal.; Application Software; Isolating a problem to your software; Sometimes printing problems are application software-specific.

Troubleshooting E-11 VinylJet 36 TM Reference Guide - Do you need to take additional steps to allow the print servers and printclients to communicate with each other? - If your site is not running NIS or NIS+, have you entered the IP addressfor the print server in each client’s /etc/hosts file and e...

Page 58 - Difficulty generating prints ranging from A to D size; Microsoft Project: 36 x 61”; Windows GDI Print Length Limitation; Micrographx Designer:

VinylJet 36 TM Reference Guide E-12 Troubleshooting Difficulty generating prints ranging from A to D size Many software applications limit the maximum print size to “C” or “D” size due to theway that they map their internal coordinate system to memory. Some applications which limit maximum print siz...

Page 59 - Calling for Help; Printer Information

Troubleshooting E-13 VinylJet 36 TM Reference Guide inches. Larger page sizes may be attainable if the resolution in the driver is lowered. Thislimitation also applies to the HP 750C printer, and 16 bit printer drivers under Win95.Programs that use their own internal drivers that bypass the Windows ...

Page 60 - Customer Technical Support

VinylJet 36 TM Reference Guide E-14 Troubleshooting Warranty Cartridge Exchange (877) ENCADTS Supplies Sales (888) 747-9303 No. American Sales (800) 45-ENCAD ENCAD Inc. - France Customer Support +33-1-58098100 Customer Support FAX +33-1-58098101 ENCAD Inc. - Germany Customer Support +49-89-6603-9034...