IBM X21 - Manuals

Chapter 1. Introduction Important service information Important BIOS and device driver fixes arecustomer-installable. The BIOS and device driversare posted on the IBM support site http://www.ibm.com/pc/support/ Advise customers to contact the IBM ® HelpCenter ® at 800-772-2227 if they need assistanc...

Hard disk drive replacement strategy Always try to run a low-level format before replacing a harddisk drive. Attention The drive startup sequence in the computer you areservicing might have been changed. Be extremelycareful during write operations such as copying,saving, or formatting. If you select...

Safety notices: multilingual translations The following safety notices are provided in English,French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRUreplacement, make sure all screws, springs, or othersmall parts are in place and are not left loos...

Safety Notice 2 Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it,recharge it, throw it into fire or water, or short-circuitit. Dispose of the battery as required by localordinances or regulations. Use only the battery inthe appropriate parts listing. Use of a...

Safety Notice 3 The battery pack contains small amounts of nickel.Do not disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack asrequired by local ordinances or regulations. Useonly the battery in the appropriate parts listing whenreplacing the battery pack. Us...

Safety Notice 4 The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove itspolarized connector, disassemble it, heat it above100°C (212°F), incinerate it, or expose its cellcontents to water. Dispose of the battery as requiredby local ordinances or regulations. Use...

Safety Notice 5 If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water for at least 15minutes. Seek medical care if any symptoms fromthe fluid are present after washing. Si le panneau d’affichage à cristaux liquides sebr...

Safety Notice 8 Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets,remove the battery pack, then disconnect anyinterconnecting cables. Avant de retirer une unité remplaçable en clientèle,mettez le système hors tension, débranchez tousles cordons d’alimenta...

v After service, reinstall all safety shields, guards, labels,and ground wires. Replace any safety device that isworn or defective. v Reinstall all covers correctly before returning themachine to the customer. Electrical safety Observe the following rules when working on electricalequipment. Importa...

– When using testers, set the controls correctly and use the approved probe leads and accessories forthat tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such asmetal floor strips and machine frames. Observe the special safety precautions when yo...

notes 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fullyeffective. When handling ESD-sensitive parts: v Keep the parts in protective packages until they areinserted into the...

Laser compliance statement Some IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives are alsosold separately as options. The CD-ROM drive is a laserproduct. The CD-ROM drive is certified in the U.S. toconform to the requirements of the Department of Healthand ...

CAUTION: Use of controls or adjustments or performance ofprocedures other than those specified herein mightresult in hazardous radiation exposure. O uso de controles, ajustes ou desempenho deprocedimentos diferentes daqueles aqui especificadospode resultar em perigosa exposição à radiação. Pour évit...

DANGER Laser radiation when open. Do not stare into thebeam, do not view directly with optical instruments,and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo nofeixe de luz, não olhe diretamente por meio deinstrumentos óticos e evite exposição direta com ofeixe de...

Chapter 2. General descriptions This chapter includes descriptions for any ThinkPad modelthat has the PC-Doctor DOS diagnostics program. Somedescriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read thissection. Important notes: v ...

5. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Procedure index and page number in which the failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Customer’s name and address Note for warranty: During the warr...

Related service information This section provides information about the following: v Service Website v Passwords v Power management Service Web site The latest maintenance diskette is available at http://www.pc.ibm.com/partner/infotips/ The latest system program service diskette is available at http...

Using Recovery CD To create Service Partition and install the preloadedsystem from Recovery CD, do the following; To create Service Partition [SP]: 1. Erase all partitions on the hard-disk drive using FDISK or similar application. 2. Boot with Recovery CD (and boot diskette if required). 3. A menu w...

Creating a Recovery Repair diskette The Recovery Repair diskette is used to recover theprompt that is needed to access the Product Recoveryprogram, if the prompt does not appear. Make a RecoveryRepair diskette and save it for future use. To make a Recovery Repair diskette: 1. Shut down and turn off ...

(B) If SVP is not installed 1. Turn off the computer. 2. Remove the DIMM cover from the bottom of the computer. 3. Remove the backup battery. For information on how to remove the backup battery, see “1030 Backup battery” on page 60 4. Turn on the computer and wait until the POST ends. After the POST...

v A critically low battery condition occurs and the mode isset to Hibernate when battery becomes low. When the power is turned on, the computer leaveshibernation mode and resumes operation. The hibernationfile in the boot record on the hard disk drive is read, andsystem status is restored from the h...

Checkout guide Use the following procedures as a guide in identifying andcorrecting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only IBMproducts. The use of non-IBM products, prototypecards, or modified options can lead to falseindications of errors and inval...

If the computer cannot be powered on, go to “Powersystem checkout” on page 35 and check the powersources. If an error code appears, go to “Symptom-to-FRUindex” on page 48. On the first screen, select the model and press Enter . Follow the instructions on the screen. 2. The main panel of PC-Doctor ap...

Notes: v In the Keyboard test in Interactive tests , the Fn key is scanned only once. Because of this, each key should be helddown for at least 2 seconds or it will not be sensed. v The sound card is not recognized in the Stereo Speaker in the Interactive Tests . To test it, use the audio device tes...

Detecting system information withPC-Doctor PC-Doctor can detect the following system information: Hardware Info: v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info Util...

v ″ Checking the AC adapter ″ 36 v ″ Checking operational charging ″ 36 v ″ Checking the battery pack ″ 37 v ″ Checking the backup battery ″ 37 Checking the AC adapter: If the computer fails only when the AC adapter is used, check the following: v If the power problem occurs only when the portreplic...

If the charge indicator or icon still does not turn on, replacethe battery pack. If the charge indicator still does not turnon, replace the system board. Then reinstall the batterypack. If the reinstalled battery pack has not been charged,go to the next section. Checking the battery pack: Battery ch...

Product overview This section presents the following product-uniqueinformation: v Specifications v Status indicators v Fn key combinations Specifications The following table lists the specifications of the ThinkPadX20, X21, X22, X23, X24 series: Feature Description Processor X20, X21 v Intel ® mobil...

Audio X20, X21 v CS4281/CS4297A Mono Speaker X22, X23, X24 CS4299 Mono Speaker PC Card X20, X21, X22, X23, X24 T2, Cardbus AC adapter X20, X21 72W AC/DC X22, X23, X24 56W AC/DC Status indicators The system status indicators show the current computerstatus in different colors (green or orange): 5 3 6...

Memory 1. If two DIMMs are installed, remove one of them and run Diagnostics --> Memory Test - Quick . 2. If the problem does not recur, replace the DIMM, remove the other one, andrun the test again. 3. If the test does not detect the error, run Diagnostics --> Memory Test - Full . Fan 1. Turn...

Symptom-to-FRU index The symptom-to-FRU index lists symptoms and errors andtheir possible causes. The most likely cause is listed first,in boldface type. Note: Do the FRU replacement or other actions in thesequence shown in the column headed ″ FRU or action, in Sequence ″ . If replacing a FRU does n...

02F4 EISA CMOS not writable. 1. Load Setup Defaults in IBM BIOS SetupUtility. Replace the backup battery. 2. System board. 02F5 DIMM test failure 1. DIMM. 2. System board. 02F6 Software NMI failure 1. DIMM. 2. System board. 02F7 Fail-safe timer NMI failure 1. DIMM. 2. System board. Error messages Sy...

Hibernation error 1. Restore the systemconfiguration to what itwas the before thecomputer enteredhibernation mode. 2. If memory size has been changed, re-create thehibernation file. Operating system not found 1. Reseat the hard diskdrive. 2. Check the boot sequence by use of IBM BIOS Setup Fan error...

The power-on password prompt A power-on password or asupervisor password is set.Type the password and press Enter . The hard disk password prompt A hard disk password is set.Type the password and press Enter . The DOS-full screen lookssmaller. Start the ThinkPadConfiguration program and setthe Scree...

such as: cosmic radiation, electrostatic discharge, orsoftware errors. FRU replacement should be consideredonly when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times . 2. If no error i...

FRU replacement notices This section contains notices related to removing andreplacing parts. Read this section carefully before replacingany FRU. Screw notices Loose screws can cause a reliability problem. The IBMThinkPad computer addresses this problem with specialnylon-coated screws that have the...

Turn an additional 180 degrees after the screw headtouches the surface of the logic card: 180 degrees more (Cross section) v Torque driver If you have a torque driver, refer to the ″ Torque ″ column with each step. v Make sure you use the correct screw. If you have atorque screwdriver, tighten all s...

After you have replaced the system board, restore theserial number by doing the following: 1. Install the ThinkPad Hardware Maintenance Diskette Version 1.60 and restart the computer. 2. From the main menu, select 1. Set System Identification. 3. Select 1. Add S/N data from EEPROM. Follow the instru...

Removing and replacing a FRU This section presents information and drawings for use inremoving and replacing a FRU. Be sure to observe thefollowing general rules: 1. Do not try to service the computer unless you have been trained and certified. An untrained person runsthe risk of damaging parts. 2. ...

1040 Hard disk drive v Battery pack (1010) Attention: Do not drop the hard disk drive or apply any shock to it. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage andpermanent loss of data. Before removing the drive, havethe user make a backup copy of all the inf...

frame. A B C D E 2. Align the tabs of the keyboard with the corresponding slots; then press the keyboard until it snaps into place. 1060 KBD Control Panel Assemble v Battery pack (1010) v Keyboard assembly (1050) Chapter 3. ThinkPad X20, X21, X22, X23, X24 67

Bottom view 1 Battery Pack 2 Battery Pack latches 3 Docking connector 4 Memory cover 5 LCD latches 1 2 3 4 5 Chapter 3. ThinkPad X20, X21, X22, X23, X24 103

2662-EBX/E5X v Pentium III-M 866LV 12.1 ″ TFT, XGA V.90 DF Modem &EDC 2662-EGX/E7X v Pentium III-M 866LV 12.1 ″ TFT, XGA V.90 DF Modem &EDC 2662-EEX/EDX/ECX v Pentium III-M 866LV 12.1 ″ TFT, XGA 802. 11 Combo &EDC 2662-ELX/E6X/E4X v Pentium III-M 866LV 12.1 ″ TFT, XGA Strata & BDC 26...

v Pentium III-M1.06GHz 12.1 ″ TFT, XGA V.90 DF Modem D/F& EDC LCD FRU 12.1-inch XGA TFT X20, X21 No Description FRU No 1 LCD front Bezel BK 04P3174 2 Hinges 04P3169 3 LCD panel (IBM) 05K9676 4 Inverter card (Powernet) 26P8018 Inverter card (ALPS) 26P8020 Chapter 3. ThinkPad X20, X21, X22, X23, X...

System For X20, X21 1 3 5 6 8 13 11 12 17 14 10 15 16 9 7 4 1 2 18 No. FRU P/N 1 Hinge cover SVGA Blacket 04P3162 XGA Blacket 04P3163 112 ThinkPad X20, X21, X22, X23, X24

Keyboard For X20, X21 Language P/N US English 02K5883 Canadian French 02K5884 LA Spanish 02K5885 Japanese 02K5886 Japanese iSeries 02K5764 Korean 02K5887 Traditional Chinese 02K5888 UK English 02K5889 German 02K5890 French 02K5891 Italian 02K5892 Swiss 02K5893 Dutch 02K5894 Belgian 02K5895 Spanish 0...

Japanese 02K6052 Korean 02K6054 Traditional Chinese 02K6055 UK English 02K6056 German 02K6057 French 02K6058 Italian 02K6059 Swiss 02K6060 Dutch 02K6061 Belgian 02K6062 Spanish 02K6063 Portuguese 02K6064 Swedish/Finnish 02K6065 Norwegian 02K6066 Danish 02K6067 Russian 02K6068 Turkish 02K6069 Hebrew ...

2662 Bluetooth Taiwan 46P2777 2662 802.11b Taiwan 46L6536 2662 Non Antenna model W/W 46L6537 2662 Non Antenna model Korea 46L6538 2662 Non Antenna model China 46L6539 For X24 FRU P/N 2660 Antenna model W/W 46L6596 2660 Antenna model Korea 46L6597 2660 Antenna model China 46L6598 2660 Antenna model T...

Canadian French 23P8488 German 23P8493 Thailand 14P8967 Portuguese 23P8490 Japan 27P1907 Traditional Chinese 27P1827 Simplified Chinese 27P1840 Turkey 23P8528 Greek 23P8529 Hungary 23P8530 Russian 23P8531 Slovenian 23P8532 Slovakian 23P8533 Polish 23P8527 Hebrew 23P8526 CZ 23P8525 Arabic 23P8524 Win...

Denmark 23P8551 Sweden 23P8555 French 23P8552 Canadian French 23P8548 German 23P8553 Portuguese 23P8550 Japan 27P1909 Traditional Chinese 27P1831 Simplified Chinese 27P1842 Hungary 23P8602 Windows Me recovery CDs Language P/N Japan 46P4392 Recovery CDs for X22 Series Windows 98 recovery CDs Language...

Brazilian Portuguese 32P5412 Japan 46P6138 Taiwan Traditional Chinese 46P6346 Hong Kong Traditional Chinese 46P6352 Simplified Chinese 46P6348 Turkey 32P5426 Greek 32P5427 Hungary 32P5428 Russian 32P5429 Polish 32P5425 Hebrew 32P5424 CZ 32P5423 Arabic 32P5422 Windows XP Pro recovery CDs Language P/N...

Recovery CDs for X23 Series Windows 2000 recovery CDs Language P/N English (UD) 32P7196 English (US) 32P7193 Norway 32P6009 Netherland 32P6008 Finland 32P6007 ltaly 32P6006 Spanish 32P6004 LA Spanish 32P7182 Denmark 32P6001 Sweden 32P6005 French 32P6002 Canadian 32P7181 German 32P6003 Portuguese 32P...

Spanish 32P7345 LA Spanish 32P7341 Denmark 32P7342 Sweden 32P7346 French 32P7343 Canadian 32P7340 German 32P7344 Portuguese 32P6117 Turkey 32P6131 Greek 32P6132 Hungary 32P6133 Russian 32P6134 Polish 32P6130 Hebrew 32P6129 CZ 32P6128 Arabic 32P6127 Traditional Chinese 62P9205 Hong Kong Traditional C...

Hungary 32P6133 Russian 32P6134 Polish 32P6130 Hebrew 32P6129 CZ 32P6128 Arabic 32P6127 Traditional Chinese 62P9205 Hong Kong Traditional Chinese 62P8473 Simplified Chinese 62P9207 Japan 62P8846 Windows XP Home recovery CDs Language P/N English (US) 32P6288 Traditional Chinese 62P9206 Hong Kong Trad...

Tape 04P3703 For X24 FRU P/N Screw kit (for 10 systems): 46P2595 HDD Metal Case 12P4177 HDD Lid 04P3166 HDD Screw 04P3167 MISC PCB 46P2596 Track Point Cap 84G6536 Screw Cap for 10 systems 26P9831 KBD Misc 26P9828 Misc Parts Kit 26P9812 LCD Misc XGA 26p9826 LCD Misc W/O Antenna 46L4909 KBD Unit Instr...

Common parts list (X20, X21, X22, X23,X24) Tools Triconnector wrap plug 72X8546 Removal Tool Antenna RF Connector 08K7159 PC test card 35G4703 Audio wrap cable 66G5180 USB parallel test cable 05K2580 USB FDD Tool Kit 27L3452 Screwdriver kit 95F3598 Torque screwdriver 05K4695 5mm socket wrench 05K469...

Chapter 4. Notices References in this publication to IBM products, programs,or services do not imply that IBM intends to make theseavailable in all countries in which IBM operates. Anyreference to an IBM product, program, or service is notintended to state or imply that only that IBM product,program...