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IBM 2210 Nways Multiprotocol Router Service and Maintenance Guide SY27-0345-06
Contents About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Library Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Library Ordering Informa...
UL Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1 Index . . . . . . . . ....
Figures 0-1. IBM 2210 Nways Multiprotocol Router Library Overview . . . . . . . . viii 1-1. Models 1Sx and 1Ux . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-2. Model 12T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-3. Model 12E . . . . . . . . . . . . . ....
About This Manual This manual provides service information for the IBM 2210 Nways MultiprotocolRouter (hereafter referred to as the IBM 2210). Who Should Read This Manual The intended user of this book is the person responsible for servicing the IBM2210. Copyright IBM Corp. 1994, 1998 vii
Figure 0-1. IBM 2210 Nways Multiprotocol Router Library Overview viii 2210 Service and Maintenance
Library Description Introduction and Planning GA27-4068 IBM 2210 Nways Multiprotocol Router Introduction and PlanningGuide This book is shipped with the 2210. It explains how to prepare foryour network and for installation. This book provides translations of danger notices and other safetyinformatio...
Configuration Online help The help panels for the Configuration Program assist the user inunderstanding the program functions, panels, configuration parame-ters, and navigation keys. GC30-3830 Configuration Program User’s Guide for Multiprotocol Routing Ser-vices This book discusses how to use the C...
Obtaining Softcopy Information Softcopy BookManager READ library information is available for many of the 2210publications in the IBM Networking Systems Softcopy Collection Kit. To place a single order for the CD-ROM, use form number SK2T-6012. Yearly subscriptions to the IBM Networking Systems Soft...
Figure 1-11. Model 24M with the 4-port Dial Access Modem Card Installed Indicators on the IBM 2210 The IBM 2210 has green and amber light-emitting diodes (LEDs) that indicate thestatus of the system and of individual ports. Green indicates normal operation. Amber indicates the presence of a prob...
Reset Button The reset button, shown in Figure 1-14, works in this fashion: If you press it, you will reload the operational code. If you press it within 10 seconds of powering on, you will start the ExtendedPOST. See “Extended POST” on page 3-1 for more information. Figure 1-14. Reset Button Th...
FRUs in the IBM 2210 x4x Models Power Supply Fan Modem or SevicePort Card LED Panel Flash SIMM DRAMSIMM System Board Figure 1-16. View without Cover (24x Models) Cables in the IBM 2210 12x Models Figure 1-17. View of Cable Connections (12x Models) 1-6 2210 Service and Maintenance
Cables in the IBM 2210 x4x Models Fan Cable LED Panel Cable Power Supply Cable Reset Cable AC Power Ground AC Power Cable Figure 1-18. View of Cable Connections (24x Models) Chapter 1. Models, Indicators, and FRUs 1-7
Chapter 2. Problem Determination Use the maintenance analysis procedures (MAPs) in this chapter when the IBM2210 is not operating normally. Before using the MAPs, read these notes: Review the diagnostic instructions in Chapter 3, “Diagnostics” on page 3-1. When a MAP instructs you to replace a f...
MAP 0110: Communication Problem 001 – Make sure that: The fan is clear of any obstructions. The room temperature is within limits (5° to 41°C [50° to 104°F]) Did you find a problem?Yes No 002 Continue with Step 004. 003 Resolve the problem. Then, go to “MAP 0210: Verify Operation” on page 2-23. ...
MAP 0120: LEDs Indicate a Fault Diagnose a problem reported by the LEDs in the following sequence: 1. Use Table 2-2 to diagnose the error conditions reported by the system LEDs, because these take precedence over the port LEDs. (For example, if thesystem amber LED is on, it does not matter which por...
MAP 0130: No LEDs Are On 001 Are the LEDs on the opposite side of the unit on?Yes No 002 Go to Step 008. 003 Are the LEDs on the port side on?Yes No 004 Replace the system board. Then, go to “MAP 0210: Verify Operation” onpage 2-23. 005 Remove the cover using the instructions in “Removing the Cover”...
MAP 0140: One LED is Not Working 001 – Stop the IBM 2210 by unplugging the power cord from the power outlet. – Plug the IBM 2210 power cord back into the power outlet. All LEDs should be on for 0.5 seconds after power-on. Were all the LEDs on?Yes No 002 Is the defective LED on the port side of the I...
MAP 0150: Intermittent Problem Isolation 001 – Make sure that: All cables are attached correctly. The room temperature is not outside the limits [5° to 41°C (50° to 104°F)]. Did you find a problem?Yes No 002 Continue with Step 004. 003 Resolve the problem. Then, go to “MAP 0210: Verify Operation...
MAP 0160: Service Port on 12x Model Is Not Working 001 Run the Extended POST using a wrap plug in the service port. For assistance, goto Chapter 3, “Diagnostics” on page 3-1. Is the system green LED blinking and the system amber LED on?Yes No 002 There is a problem with the attached device or its ca...
MAP 0170: Primary Service Port on 14T or 24x Model Is Not Working 001 Run the Extended POST using a wrap plug in the service port. For assistance, goto Chapter 3, “Diagnostics” on page 3-1. Is the service port amber LED on or blinking?Yes No 002 There is a problem with the attached device or its cab...
MAP 0180: Second Service Port Is Not Working 001 Is the service port green LED on?Yes No 002 Check the connection to the system board. Is the service port seated correctly in the socket?Yes No 003 Seat the service port in the socket firmly. Is the problem corrected?Yes No 004 Go to Step 007. 005 Go ...
MAP 0190: Service Terminal Display Unreadable Symptom Explanation Conditions That Could Cause This Symptom While you are diagnosing aproblem, a terminal attached to theservice port of the 2210 displaysrandom characters instead of read-able text. Incorrect configuration setting of the terminal or 2...
MAP 0190 (continued) 006 (continued) – Press Ctrl-c at the service terminal. The 2210 autobauds to the terminal speed. The > prompt should be displayed at this time. The terminal speed is not saved and the next time the 2210 is reset or powered off,the service port will use the old speed. – Conti...
MAP 0200: Optional Adapter or Dial Access Adapter Is Not Working Note: See Figure 1-10 on page 1-3 or Figure 1-11 on page 1-4 for position ofadapter status LED. 001 Is the adapter green status LED on?Yes No 002 Is the adapter firmly seated in the riser?Yes No 003 Seat the adapter firmly in the riser...
MAP 0210: Verify Operation 001 Reinstall the covers of the IBM 2210. Is an ASCII terminal attached to the IBM 2210?Yes No 002 Run the Extended POST. For assistance, go to Chapter 3, “Diagnostics” onpage 3-1. Is any amber LED on or blinking?Yes No 003 Go to Step 007. 004 Go to “MAP 0120: LEDs Indicat...
Chapter 3. Diagnostics The IBM 2210 diagnostic programs test the system hardware and detect hardwareproblems. The diagnostic routines include three types of tests: Power-on self-test (POST) Extended POST Menu-driven diagnostics The diagnostic package includes service aids that may be used to d...
4 If the Extended POST has completed successfully: The green LEDs for the system (OK) and for any port with wrap plugswill be on. The port amber LEDs will be off (or blinking if no wrap plug is installed). For the 12x models, the system (OK) green LED blinking with the systemamber LED on indicat...
3 The greater-than sign ( > ) will appear on the display. 4 Type diag and press Enter. 5 The Diagnostic Main Menu will appear after the System Diagnostics run. While the Router User Interface Is In Operation: To start the diagnostics whilethe router user interface is in operation: 1 Press Ctnl-p....
Chapter 4. Removal and Replacement Procedures Note: Before installing the IBM 2210, be sure to read “Electronic EmissionNotices” on page D-1. This chapter contains replacement procedures for the following FRUs: System board Single in-line memory module (SIMM) Power supply Fan LED panel T...
DANGER An electrical outlet that is not correctly wired could place hazardousvoltage on metal parts of the IBM 2210 or the devices that attach tothe IBM 2210. It is the responsibility of the customer to ensure thatthe outlet is correctly wired and grounded to prevent an electricalshock. Before insta...
Reinstalling the Cover 1 Position the IBM 2210 so that the port side is facing you. From this position,elevate the rear portion of the cover and slide it onto the IBM 2210. Figure 4-3. Replacing the Cover 2 Replace the screws that attach the cover and mounting brackets to each sideof the machine. Be...
Figure 4-8. Ethernet Port (12x Models) 7 With a screwdriver, remove the remaining slotted screws that attach the WANports to the front panel. 8 You will transfer the single in-line memory module (SIMM) from this systemboard to the new one. Go to “Removing the Dynamic Random AccessMemory (DRAM) SIMM ...
8 Attach the fan cable by pressing firmly down until it clicks into place. 9 Position the power supply cable connector so that the side of the connectorwith the tabs faces the retaining clips. Then, press firmly down until it clicksinto place. 10 Reinstall the cover. See “Reinstalling the Cover” on ...
Figure 4-15. Ethernet Port 11 Using a screwdriver, remove the remaining slotted screws that attach theWAN ports to the front panel. 12 You will transfer memory modules from this system board to the new one.Go to “Removing the Dynamic Random Access Memory (DRAM) SIMM for12x Models” on page 4-15 and “...
1 Push back the retaining tabs located at each end of the SIMM socket. TheSIMM will fall forward. 2 Remove the SIMM by gently pulling it toward you. Replacing the DRAM SIMM for 12x Models Figure 4-20. Replacing the DRAM SIMM in 12x Models 1 Tilt the top of the SIMM toward you and slide it into the r...
Removing the Flash and DRAM SIMMs in Model 14T and 24x Figure 4-21. Removing the Flash SIMM (14T and 24x Models) 1 Remove the cover from the IBM 2210 as described in “Removing the Cover”on page 4-2. 2 Push back the retaining tabs located at each end of the SIMM socket. TheSIMM will fall backwards. 3...
Installing the Flash and DRAM SIMMs in Models 14T and 24x | Note: When using 32 MB of memory with a 14T or 24x model you must be at | revision level 2.34 or higher of the PROM Load/Dump Program. Refer to “Handling Static-Sensitive Devices” on page 4-2 before removing orinstalling a flash SIMM. Figur...
Replacing the Power Supply for 12x Models Figure 4-25. Replacing the Corner Screws (12x Models) 1 Place the power supply on top of the insulator, being sure the regulator pro-tection tab is perpendicular to the base of the unit. Replace the four hexscrews. Chapter 4. Removal and Replacement Procedur...
Figure 4-26. Connections to the Power Supply (12x Models) 2 Replace the spade lug terminal ground (A). 3 Replace the connector to the ac power source (B). 4 Position the connector to the system board (C) so that the side of the con-nector with the tabs faces the retaining clips. Then, press firmly d...
Replacing the Power Supply for 14T and 24x Models 1 Place the power supply on top of the insulator, being sure the regulator pro-tection tab is perpendicular to the base of the unit. Replace the four hexscrews. Fan Cable LED Panel Cable Power Supply Cable Reset Cable AC Power Ground AC Power Cable F...
1 Remove the connector to the system board by rocking it from front to back asyou pull up. 2 Remove the screws from the mounting bracket that encases the fan on the12x models. On the 14T and 24x models, remove the screws that attach thefan to the rear of the IBM 2210 chassis. 3 Lift the fan from the...
Replacing the LED Panel for 12X Models Figure 4-34. Replacing the LED Panel (12x Models) 1 Slide the LED panel into place, making sure the LED bulbs fit into theopenings on the wall of the machine. 2 Replace the two screws that attach the LED panel to the floor of themachine. 3 Attach the LED panel ...
Removing the LED Panel for 14T and 24x Models Figure 4-35. Removing the LED Panel (14T and 24x Models) 1 To remove the LED panel cable, use a screwdriver on either side of the con-nector to lift the blue retaining latch. Pull the cable from the latch. Note asyou remove this cable that the blue color...
Replacing the LED Panel for 14T and 24X Models Figure 4-36. Replacing the LED Panel (14T and 24x Models) 1 Slide the LED panel into place, making sure the LED bulbs fit into theopenings on the wall of the machine. 2 Replace the four screws that attach the LED panel to the floor of themachine. 3 Atta...
| to delete any virtual interfaces, for example, dial circuits, associated with the | adapter prior to removing the adapter. The talk 6 delete interface command | deletes the interface you explicitly state in the command line. The interface in | current use will not be deleted unless you specify tha...
Installing the Adapter Enablement Feature Figure 4-38. Installing the Adapter Enablement Feature 1 Carefully place the assembly in position and plug the riser card assembly intothe socket on the system board. 2 Fasten the rear of the assembly to the system board using the suppliedscrew. Chapter 4. R...
3 Fasten the front of the assembly to the front frame using the supplied screws. 4 Insert an optional adapter into the module slot to ensure the adapter fits intothe assembly correctly. 5 Tighten all screws on the assembly. 6 Attach the dc power cable to the connector on the left-hand side of the ri...
9 Verify that the IBM 2210 is functioning correctly by using “MAP 0210: VerifyOperation” on page 2-23. Removing the Optional Adapter Figure 4-40. Removing the Adapter (Actual adapter may appear different) 1 Unplug the power cord. 2 Remove the screws holding the adapter in place. 3 Remove the adapter...
8 Verify that the IBM 2210 is functioning correctly by using “MAP 0210: VerifyOperation” on page 2-23. Removing the EIA 232 Service Port Feature in Models 14T and 24x 1 Remove the cover from the IBM 2210 as described in “Cover” on page 4-2. 2 Remove the two screws that secure the EIA 232 Service Por...
5 Attach the 14.4 Kbps Modem Port Feature to the system board by insertingthe alignment post through the top of the modem and screwing in the post. 6 Using the two screws from the blank faceplate secure the front of the ModemCard faceplate to the frame of the 2210. 7 Replace the cover as described i...
10. Store the antistatic bag in a safe place. You will need this if you remove the adapter from the IBM 2210. Removing the 4-Port Dial Access Modem Card To remove the 4-port Dial Access Modem Card from the Dial Access Adapter: 1. Remove the adapter from the IBM 2210 as described in “Removing the Opt...
Appendix A. Access Methods and Attaching an ASCIITerminal To run the menu-driven diagnostics, you must attach an ASCII terminal to the | service port of the IBM 2210. This chapter explains how to access the IBM 2210’s | operational and configuration software. The chapter also lists the ASCII termina...
| Figure A-2. Remote Connection to 14.4 Kbps Modem Port Feature (14T and 24x Models) | Figure A-3. Remote Terminal Connection to the Primary or Secondary EIA-232 Service | Port | Service Port Default Settings | These are the default settings for the serial port: | Speed 9600 bps | Parity None | Data...
| Hardware (RTS/CTS) flow control | Modem DTE speed fixed to match 2210 service port speed (9600 recom- | mended). | Consult your modem documentation on how to configure and save these settings. | Remote Connection for Service | To resolve a problem with your IBM 2210, IBM service personnel may ...
100-240V AC 10 0.4-0.2A 50/60H z | Figure A-4. Attaching an ASCII Terminal to the Service Port | When locally attaching a terminal to the IBM 2210 service port, the speed (baud | rate) configured for the service port must match the speed of the connected ter- | minal if the IBM 2210 has been configu...
300 bps–38.4 Kbps bit rate | The terminal speed must match the serial port speed. The following terminals are also supported: IBM 3101 Display Terminal IBM 3151 ASCII Display Station IBM 3161 ASCII Display Station Configure these terminals as shown in “Setup Attributes.” Setup Attributes I...
Supported bit rates (in bps) are: 1200 2400 4800 9600 19 200 38 400 | The terminal speed must match the serial port speed. Table A-2. Setup Attributes for the IBM 3151 Attribute Setting Machine Mode 3151 Scroll JUMP Auto LF OFF Line Wrap OFF Operating Mode ECHO Word Length (bits) 8 Stop ...
| The terminal speed must match the serial port speed. You now need to set up additional attributes for the 3161. To set up the additionalattributes: 1. Press Select to display the attribute selection bar. 2. Change the values on the selection bar to match the values in Table A-4. To move between se...
Appendix B. Service Kit This appendix identifies by part number the items contained in the service kit forthe IBM 2210. The service kit, PN 04H8169, is stocked as a branch office tool.Service personnel should obtain a kit for their use when servicing this machine. The wrap plug for the Token Ring wi...
Appendix C. Parts Listing This parts listing contains reference drawings and a corresponding index for all field replaceable parts.The index provides the part number, the quantity required (units), and a description of the part. Listed below is additional information about the parts assembly index. ...
Assembly 1: Final Assembly – 12x Models 1 22 21 22 23 24 2 4 3 18 19 17 20 11 16 15 15B 15A A M F0P 001 7 8 5 6 9 10121314 C-2 2210 Service and Maintenance
Assembly 2: Final Assembly, — 14T Model 19 26 20 1 8 2 3 4 5 27 6B 7 9 10 11 12 13 14 21 15 6A 16 17 18 22 23 25 24 C-6 2210 Service and Maintenance
Assembly 3: Final Assembly — 24x Models 19 20 1 8 2 3 4 5 29 6B 7 10 11 12 13 14 21 15 6A 16 17 18 9 2223 24 25 26 27 28 C-8 2210 Service and Maintenance
Assembly 4: Final Assembly — Adapter Enablement Feature 10 9 8 2 12 5 11 6 7 4 3 1 C-10 2210 Service and Maintenance
Assembly 5: Cable Assemblies Asm– Part Index Number Units Description 5–3 60G3902 1 Cable, V.35 Feature –4 60G3903 1 Cable, V.35 (DTE) Feature –5 60G3904 1 Cable, V.36 CCITT Feature –6 60G3906 1 Cable, X.21 CCITT Feature –7 10H5591 1 Cable, X.21 DTE Feature –8 1749352 1 Cable Adapter, V.35 French DC...
Assembly 6: Final Assembly, IBM 2210, Models 1Sx and 1Ux Service 100-240VAC 100.25-0.15A 50/60Hz WAN Ethernet ISDN-BRI C-14 2210 Service and Maintenance
accordance with the instruction manual, may cause harmful interference to radiocommunications. Operation of this equipment in a residential area is likely to causeharmful interference, in which case the user will be required to correct the interfer-ence at his own expense. Properly shielded and grou...
Industry Canada Class B Emission Compliance Statement | This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité aux normes d'Industrie Canada | Cet appareil numérique de la classe B est conform à la norme NMB-003 du | Canada. Notices for All Models Japanese Voluntary Contr...
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom9.Nov.92 das EG-Konformitätszeichen zu führen. Der Außteller derKonformitätserklärung ist die IBM Spain, Division of Fabricacion, 46185 La Poblade Vallbona, Valencia, Spain. Dieses Gerät erfüllt die Bedingungen der EN 55022 Kla...
If trouble is experienced with this equipment, for repair or warranty information, inthe United States, call IBM at 1-800-IBM-SERV. In Canada, call IBM at1-800-465-6600. No repairs can be performed by the customer. Industry Canada Information NOTICE: The Industry Canada label identifies certified eq...
conformité de son équipement aux conditions susmentionnées n’est pas uneprévention contre la dégradation du service dans certaines situations. Toute réparation d’un équipement homologué devrait être effectuée par un servicede maintenance canadien autorisé qui a été désigné par le fournisseur. Touter...
Vaara: Virran ollessa kytkettynä koneen sisällä on vaarallisia jännitteitä. Muista ainairrottaa verkkojohto, jos huollat konetta sen suojakannen ollessa irrotettuna. Fare! Før du installerer dette produkt, skal du læse sikkerhedsforskrifterne i NB: Sikkerhedsforskrifter—Læs dette først SD21-0030. Ve...
Perigo: Antes de começar a instalar este produto, leia as informações desegurança contidas em Cuidado: Informações Sobre Segurança—Leia Isto Primeiro, SD21-0030. Esse folheto descreve procedimentos de segurança para ainstalação de cabos e conexões em equipamentos elétricos. Perigo: Existem voltagens...
UL Notices Never install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line hasbeen disconnected at the network interface. Use caution when installing or modifying telephone lines....
Tell Us What You Think! 2210 Nways Multiprotocol RouterService and Maintenance Guide Publication No. SY27-0345-06 We hope you find this publication useful, readable, and technically accurate, but only you can tell us!Your comments and suggestions will help us improve our technical publications. Plea...
Cut or FoldAlong Line Cut or FoldAlong Line Tell Us What You Think!SY27-0345-06 IBM Fold and Tape Please do not staple Fold and Tape NO POSTAGENECESSARYIF MAILED IN THEUNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Design & I...
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