IBM PC 365 - Manuals

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 U.S. Government Users Restricted Rights . . . . . . . . . . . . . . . . . . . . . . . 116 Other Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Other Additional Te...

Safety Information Turn everything OFF. Attach signal cables toreceptacles. First, remove power cord from outlet. To Disconnect Turn device ON. DANGER: Turn everything OFF. T o C o n n e c t Remove signal cables fromreceptacles. Remove all cables from devices. Attach power cord to outlet. First, att...

Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with aCD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROMdrive is a laser product. The CD-ROM drive is certified in the U.S. to conform tothe requirements of the Department of Health an...

Lithium Battery Notice CAUTION:Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalenttype battery recommended by the manufacturer. The battery contains lithiumand can explode if not properly used, handled, or disposed of....

About This Book This book will help you become familiar with your IBM Personal Computer and itsmany features. It describes how to configure, operate, and maintain your PC. Inthe unlikely event you experience problems, you will also find helpfultroubleshooting information, as well as instructions for...

Related Publications The following publications, together with this book, contain information about yourcomputer. Ÿ Setting Up Your Personal ComputerThis publication contains instructions to help you set up your computer. Ÿ Installing Options in Your Personal ComputerThis publication contains instru...

Ÿ Technical Information ManualThis separately purchased publication contains information for individuals whowant to know more about the technical aspects of their computer. To obtain acopy, refer to “Ordering Publications” on page 105. About This Book xiii

Chapter 1. Your IBM Personal Computer Thank you for selecting an IBM Personal Computer. Your PC incorporates many ofthe latest advances in personal computer technology and is easy to expand andupgrade as your needs change.  Copyright IBM Corp. 1997 1

What Your IBM Personal Computer Offers This section describes many of the features of your computer. Support for Pentium Pro Microprocessors At the core of your PC is an Intel Pentium Pro microprocessor. With its advancedperformance features, this microprocessor supplies the speed and power you need...

High-Capacity Hard Disk Drives Some PC models have a hard disk drive with an EIDE (enhanced integrated driveelectronics) bus master interface to transmit data to and from the hard disk drive.The EIDE interface specification, which is an extension of the original IDE interfacespecification, refers to...

Advanced Power Management Energy conservation is an important concern. Your computer has Advanced PowerManagement (APM) features that allow you to set different levels of energyconservation for specific components of your computer. You can view and changeAPM settings using the Configuration/Setup Ut...

In PC models with a preinstalled SCSI hard disk drive, occupied and unoccupieddrive bays are as follows: 3.5-Inch SCSIHard Disk Drive 5.25-Inch CD-ROMor PD/CD-ROM Drive(Standard in Some Models) 3.5-Inch Diskette Drive 3.5-Inch InternalBay for Optional Drive 3.5-Inch Internal Bayfor Optional Drive Ex...

External Connectors The location of the external connectors for I/O devices varies by PC model. Thefollowing illustrations show the location of the external I/O connectors. Monitor Keyboard Mouse Serial USB Parallel Infrared Note: The model shown has an S3 Trio64V+ graphics adapter. 10 Using Your Pe...

Features at a Glance The following information covers a variety of PC 365 models. Some of the featureslisted apply to specific models only. For a listing of features for your specific PC365 model, refer to the System Summary screen in the Configuration/Setup Utilityprogram. For instructions on gaini...

IBM-Preinstalled Software Preinstalled in some PC models are an operating system, device drivers to supportbuilt-in features, and other support programs. See About Your Software for adetailed description of the preinstallation package. System Specifications Size Ÿ Depth: 455 mm (17.9 in.) Ÿ Height: ...

Electrical Input Ÿ Sine-wave input (50 to 60 Hz) is required Ÿ Input voltage: – Low range: - Minimum: 90 V ac- Maximum: 137 V ac- Voltage switch setting: 115 or 115 V – High range: - Minimum: 180 V ac- Maximum: 265 V ac- Voltage switch setting: 230 or 230 V – Input kilovolt-amperes (kVA) (approximat...

Chapter 2. Arranging Your Workspace To get the most from your computer, arrange both the equipment you use and yourwork area to suit your needs and the kind of work you do. Your comfort is offoremost importance, but light sources, air circulation, and the location of electricaloutlets also can affec...

Glare and Lighting Position the monitor to minimize glare and reflections from overhead lights,windows, and other light sources. Place the monitor at right angles to windowsand other light sources, when possible. Reduce overhead lighting, if necessary, byturning off lights or using lower wattage bul...

Chapter 3. Operating Your Personal Computer This chapter provides information to help you in the day-to-day use of yourcomputer. Information about the Configuration/Setup Utility program is alsoincluded in this chapter. Using Controls and Status Indicators The following operating controls and status...

Starting Your Personal Computer 1. Turn on all external devices, and then turn on your computer. Numbers showing the amount of memory being tested appear in the top-leftcorner of the screen until the total amount of memory in the system is reached.Your computer is running the power-on self-test (POS...

Place the mouse beside the keyboard on a flat surface or mouse pad. (A mouse padis a flat, smooth, foam-rubber pad available at most computer stores.) The mousehas a ball on the bottom, so working on a flat, smooth surface is important. Youcan use your right or left hand to control the mouse. Notice...

Configuring Your Computer The Configuration/Setup Utility program enables you to view and change theconfiguration and setup of your computer. The program is stored in the EEPROM(electrically erasable programmable read-only memory) of your PC. You can use the Configuration/Setup Utility program to vi...

Important In most cases, when you add or remove hardware from your computer, theBIOS (basic input/output system) detects the changes and then updates theconfiguration automatically. Although the computer changes the configurationsettings automatically, you must save these changes in the Configuratio...

If you have set both an administrator and a power-on password, you can typeeither of the passwords at the password prompt. However, if you think youmight need to change any settings in the Configuration/Setup Utility program,you must type your administrator password at the password prompt. If youtyp...

When working with the Configuration/Setup Utility program menu, you must usethe keyboard. Refer to the following table for the keys used to accomplish varioustasks. Note: Active keys are displayed at the bottom of each screen; not all of the abovekeys are active with every menu. In the Configuration...

2. Before you exit from the Configuration/Setup Utility program menu, select Save Settings if you want to save all settings as they currently appear. If you do not complete this step, your settings will not be saved. 3. From the Configuration/Setup Utility program menu, press Esc, and follow the ins...

Viewing the System Summary You can use the Configuration/Setup Utility program to view a summary of theoptions and features in your computer. To view the system summary: 1. Start the Configuration/Setup Utility program (see “Starting the Configuration/Setup Utility Program” on page 23). 2. Select Sy...

2. Select Date and Time from the Configuration/Setup Utility program menu. 3. Type the date and time in the appropriate fields. 4. Press Esc to return to the Configuration/Setup Utility program menu. 5. Before you exit from the program, select Save Settings from the Configuration/Setup Utility progr...

Off In password prompt Off mode (also referred to as Unattended Startmode), you are not prompted to enter your power-on password whenyou turn on the computer. The computer will run the CONFIG.SYS andAUTOEXEC.BAT instructions and start the operating system. However,if you have a mouse connected to th...

Password prompt Off mode is useful for network servers and othercomputers that operate unattended. If a power failure occurs, thecomputer will automatically restart and resume operating in this modewhen power is restored, without operator intervention. Dual In the password prompt Dual mode, the star...

Administrator Password Setting an administrator password deters unauthorized persons from changingsettings in the Configuration/Setup Utility program. When an administratorpassword is set, you can change settings in the Configuration/Setup Utility programonly after typing the administrator password ...

3. Select Administrator Password. 4. Type your password and press Down Arrow ( ↓ ). 5. Type your password again. 6. At Power-On Password Changeable by User, select Yes or No. Press Left Arrow ( ← ) or Right Arrow ( → ) to toggle between selections. (If you select Yes, the user will be able to change...

password jumper) on the system board. See Installing Options in Your PersonalComputer for instructions on removing the computer cover and moving jumpers.Refer to the system board label inside the computer cover for the location of theCMOS Clear (password) jumper. Attention: If you move the CMOS Clea...

Ÿ Display: With this option, you can disable the monitor entirely, or select one of the following reduced-power states: – Standby: In this mode, the screen is blanked, but the screen image is restored immediately when any activity is detected. – Suspend: In this mode, the monitor uses less power tha...

Automatic Power-On Features The Automatic Power-On features within the Advanced Power Management menuallow you to enable and disable features that turn your computer on automatically. Ÿ Serial Port Ring Detect: If your computer has an external modem connected to the serial port and you want the comp...

Changing Monitor Settings Your computer has an S3 Trio64V+ or a Matrox MGA Millennium SVGA (supervideo graphics array) controller. SVGA is a video standard for displaying text andgraphic images on a monitor screen. Like other video standards, SVGA supports avariety of video modes. Video modes are di...

Updating System Programs System programs are the basic layer of software built into every IBM PC. Theyinclude the power-on self-test (POST), the basic input/output system (BIOS) code,and the Configuration/Setup Utility program. POST is a set of tests and proceduresthat is performed every time you tu...

Handling and Storing Diskettes Inside the protective diskette case is a flexible disk with a magnetic-sensitivecoating. This disk can be damaged by heat, dust, a magnetic field, or even afingerprint. Use the following guidelines when handling and storing diskettes. Ÿ Data is stored on the magnetic s...

Labeling Diskettes Before using a diskette, label it so that you can identify the data stored on it. Labelsusually come in the package with the diskettes. Diskette labels can become aproblem if you do not apply them correctly. Loose edges or an excessive buildup oflabels can prevent the diskette fro...

Write Protecting Diskettes It is possible to accidentally format a diskette or unintentionally write data to it.Important information can be written over or lost. For this reason, it is a good ideato write protect important diskettes. You can read data from a write-protecteddiskette, but you cannot ...

The operating system FORMAT command specifies how to format a specific type ofdiskette. Attention: Always format diskettes to their correct capacity. Failing to do so might cause unreliable results. Differences such as magnetic coatings, the thickness of thediskette material, and the recording techn...

Using a CD-ROM Drive Some PC models have a preinstalled CD-ROM drive. CD-ROM (compact discread-only memory) technology offers quick access to enormous amounts ofinformation. A compact disc can store more than 650 MB of data, such as the largefiles needed for audio, still and full-motion video, and s...

Ÿ Do not place or store the CD in direct sunlight. Ÿ Do not use benzene, thinners, or other cleaners to clean the CD. Ÿ Do not drop or bend the CD. Loading a CD To load a CD into the CD-ROM drive: 1. Press the Eject/Load button. The tray slides out of the drive. (Do not manually force the tray open....

5. Close the tray by pressing the Eject/Load button, or by gently pushing the tray forward. Note: If the tray does not slide out of the drive when you press the Eject/Loadbutton, insert the pointed end of a large paper clip into the emergency ejecthole located above and to the left of the CD-ROM ind...

Ÿ Do not insert anything other than a CD or a PD cartridge into the drive. Ÿ Before moving the computer, remove the CD or the PD cartridge from the drive. The following is an illustration of the front bezel of the PD/CD-ROM drivepreinstalled in some PC models. Emergency Eject Hole Tray Eject/Load Bu...

Loading and Ejecting PD/CD Drive Media The following sections provide instructions for loading and ejecting a CD and a PDcartridge from the PD/CD-ROM drive. Read these instructions carefully to preventdamage to your PD/CD-ROM drive and media. Loading and Ejecting a CD: To load a CD into the PD/CD-RO...

the center hole of the CD and placing another finger on the outer edge ofthe CD) and push the spring mechanism back into the computer until clips2 and 3 are cleared, as shown in the following illustration. Then carefullylift out the CD and close the tray. (There is no need to retract the clips ifyou...

4. Close the tray by pressing the Eject/Load button, or by gently pushing the tray in. When the tray is closed, the PD/CD indicator light on the front of the drivewill activate to indicate what type of media you have inserted. The light will beamber if you have inserted a PD cartridge. 5. To eject t...

Instructions for formatting an unformatted PD cartridge and for formatting apreviously formatted PD cartridge to FDISK-FAT format are provided for eachoperating system in the README2.TXT file on the Ready-to-Configure CD that comeswith your computer. If your computer has IBM-preinstalled software, t...

Chapter 4. Taking Care of Your Computer This chapter provides guidelines for the proper handling and care of yourcomputer. Basics Here are some basic points about keeping your computer functioning properly: Ÿ Keep your computer in a clean, dry environment. Make sure it rests on a flat,sturdy surface...

To clean the screen surface, wipe it gently with a soft, dry cloth, or blow on thescreen to remove grit and other loose particles. Then use a soft cloth moistenedwith a nonabrasive liquid glass cleaner. Mouse If the pointer on the screen does not move smoothly with the mouse, you mightneed to clean ...

The battery requires no charging or maintenance throughout its life; however, nobattery lasts forever. If the battery fails, the date, time, and configurationinformation (including passwords) are lost. An error message is displayed whenyou turn on the computer. Refer to “Lithium Battery Notice” on p...

Chapter 5. Solving Problems This chapter presents an overview of diagnostic tools available to you. You can usethese tools to identify and correct problems that might come up as you use yourcomputer. This chapter also contains information about option diskettes andterminate-and-stay-resident (TSR) p...

“Solving POST Error Message Problems” on page 64 and “POST Message Charts”on page 67. If you hear no beep at all during POST, refer to “Troubleshooting Charts” onpage 86. You might need to have your computer serviced. Error Messages Error messages that appear on the screen might be text, numeric, or...

Solving POST Error Message Problems: If you receive an error message during the power-on-self-test (POST), completing the steps outlined in this sectionmight enable you to resolve the problem. Note If you have just added, removed, or changed the location of a device and youreceive an error message, ...

that are malfunctioning or that have been changed since the last time youturned on your computer. If you did not knowingly make a change to aflagged menu item, there is likely a malfunction in that item. If you made achange, continue here. If you did not make a change, go to step 5e. To use the Conf...

6. For more information about what caused an error message to appear and what action to take, refer to the following chart. If you are unable to resolve a problem and need assistance, refer to Chapter 6,“Getting Help, Service, and Information” on page 99. Problem Go to: POST error code or message ap...

POST Message Charts The computer might display more than one error message. Often, the first error tooccur causes subsequent errors. When using the POST message charts in thissection, always begin by following the suggested action for the first error messagethat appears on your computer screen. Note...

Troubleshooting Charts You can use the troubleshooting charts in this section to find solutions to problemsthat have definite symptoms. Important If you find it necessary to remove the computer cover, first read "Removing theCover" in Installing Options in Your Personal Computer for importan...

Diagnostic Programs IBM provides programs that you can run to diagnose hardware and some softwareproblems. A description of these programs follows. QAPlus/PRO: You can use QAPlus/PRO to diagnose hardware problems. QAPlus/PRO also includes several utility programs that provide helpfulinformation abou...

CoSession: CoSession is a remote-control diagnostic program that can be used by another individual, such as an IBM HelpWare technician or your in-houseadministrator, to help diagnose problems with your computer from a remotelocation. CoSession is provided on the Ready-to-Configure CD that comes with...

Technical information is available on a wide range of topics, such as: Ÿ Hardware setup and configuration Ÿ Preinstalled software Ÿ OS/2, DOS, and Windows Ÿ Networking Ÿ Communications Ÿ Multimedia In addition, the latest device driver updates are available. The IBM PC Company Bulletin Board System ...

Please have the following information ready when you call: Ÿ Serial numbers of your computer, monitor, and other components, or your proofof purchase Ÿ Description of the problem Ÿ Exact wording of any error messages Ÿ Hardware and software configuration information for your system If possible, be a...

Ÿ Using IBM and non-IBM network operating systems Ÿ Interpreting documentation You can purchase this service on a per-call basis, as a multiple-incident package, oras an annual contract with a 10-incident limit. For more information aboutpurchasing Network and Server Support, see “Ordering Support L...

Ÿ On-site service to premium on-site service If your warranty provides for on-site service, you can upgrade to premiumon-site service (4-hour average on-site response, 24 hours a day, 7 days a week). You also can extend your warranty. HelpWare Warranty and Repair Services offersa variety of post-war...

Appendix A. Computer Records This appendix contains forms for recording information about your computer,which can be helpful if you decide to install additional hardware, or if you everneed to have your computer serviced. Serial Numbers and Keys Record and retain the following information. The model...

Device Records Use the following tables to keep a record of the options in or attached to yourcomputer. This information can be helpful when you install additional options, or ifyou ever need to have your computer serviced. Location Option Description System Memory (Mem 1 DIMM) Ø 16 MB Ø 32 MB Ø 64 ...

Appendix B. Product Warranties, License Information,and Notices Hardware Limited Warranty The following is the statement of limited warranty for the United States, Canada,and Puerto Rico. Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to...

If you transfer a Machine to another user, warranty service is available to that user for the remainder ofthe warranty period. You should give your proof of purchase and this Statement to that user. However,for Machines which have a life-time warranty, this warranty is not transferable. Warranty Ser...

Appendix C. License Information The license information in this booklet is for IBM and non-IBM logo programscovered by the IBM International Program License Agreement. Some programs referred to in this booklet might not be available in all languages orin all countries. Some programs might be differe...

Warranty System Programs – No. PROGRAMS DESIGNATED AS "NO" ARE PROVIDED WITHOUT APROGRAM WARRANTY. THEY ARE PROVIDED "AS IS" WITHOUTWARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES FORTHESE PROGRAMS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOTLIMITED TO IMPLIED WARRANTIES OF MERCH...

Notices References in this publication to IBM products, programs, or services do not implythat IBM intends to make these available in all countries in which IBM operates.Any reference to an IBM product, program, or service is not intended to state orimply that only that IBM product, program, or serv...

Electronic Emission Notices Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interfe...

Telecommunication Notices Federal Communications Commission (FCC) and Telephone CompanyRequirements 1. This device complies with Part 68 of the FCC rules. A label is affixed to the device that contains, among other things, the FCC registration number, USOC, and Ringer Equivalency Number (REN) forthi...

Canadian Department of Communications Certification Label NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational,and safety requirements. The Department does ...

Power Cord Notice For your safety, IBM provides a power cord with a grounded attachment plug touse with this IBM product. To avoid electrical shock, always use the power cordand plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter'sLabo...

Index Numerics 1-800 telephone assistance 101900 number support 103 A adapters 2, 6adjusting chair 17administrator password computer startup 20, 30Configuration/Setup Utility program 30 deleting 33forgotten 33setting 32using 32 advanced power management 7, 34air circulation 18America Online 100antig...